Job Description

· Lead audit engagements of various sizes and industries from planning, execution to finalisation.

· Proactively involve client, manager and partner in the audit engagement in resource planning, managing deadlines, identifying and resolving issues, and ensuring audit is executed and documented with quality.

· A good coach to junior team members, and is able to bring out the potential of the team members to meet the objectives with lesser effort. This includes understanding the strengths and weaknesses of team members and giving timely and constructive feedback to team members for their personal development.

· Generally have a positive attitude towards learning new knowledge and skills, rise up to challenges and have a long term view towards issues encountered.

· Aspire to move up to next level in the auditing career and develop specialization in certain industries eventually.

· Firm will provide support in professional development i.e. sponsorship for taking professional courses or external training that is tuned to the personal development needs of the senior.

• Driving license class 2B, 3A, 3.
• Min. 3 years experiences
• Maintaining tools, equipment, and your vehicle daily.
• Recommending preventive measures to clients.
• Building/premise inspection for signs of pest infestations
• Recommend ideal solution for immediate treatment and extermination of pests
• Fill out service report
• carrying out daily pest control activities according to operational schedules
• Knowledge and usage on equipment, chemicals, and pesticide/insecticide products

Job Description:

• Develop positive and negative scenario with matching End-to-End Automation Test cases using selenium
• Apply testing/quality assurance (QA) techniques to identify functional and/or non-functional defects within an application throughout its entire development and deployment life cycle
• Apply various types of testing including functional, non-functional, and maintenance testing (regression and confirmation testing) on software product
• Log test scripts and test execution results in the project/requirements management tool
• Log/report any defect found as incident reports and regularly following up with the development team to ensure these incidents are fixed

Job Requirements:

• Bachelor’s Degree in Computer Science; Computer Engineering; Software Engineering; or other fields related to Information Technology, Quality Assurance, Software/Systems Testing is required
• Candidate with at least 2 years’ experience in related field
• Experiences with Selenium tool on web applications
• Experiences with software testing tools such as Jmeter and LoadRunner
• Programming knowledge like Java, Java script
• Experiences with Versioning control tools and CICD (git, Jenkins)
• Basic Knowledge on databases such as MySQL, MSSQL, Oracle.
• Experience with different operating systems, Windows, Linux, Mac
• Good attention to details is a must
• Good communication skill both spoken and written English
• Entry levels are welcome to apply.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By sending us your resume you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants.

Responsibilities:

• Lead and execute software testing efforts for banking and financial domain applications, including CRM, campaign management, and wealth management.
• Develop test plans, test strategies, estimates, and metrics to ensure comprehensive coverage.
• Define and implement nonfunctional scenarios for performance testing and automation test cases.
• Conduct functional, ETL, SIT, UAT, E2E, file testing, regression testing, data migration testing, and support UAT processes.
• Perform testing on diverse systems, including Teradata, Oracle SQL, PL/SQL, and ETL platforms.
• Execute API testing using tools like Postman and technologies such as Kafka and Adobe Analytics.
• Work with front office applications like RM Desktop-PEARL, Cross Border Communication BCBOH, and KYC onboarding tools (ICE, EUCLID).
• Lead project calls with clients to ensure effective onsite-offshore coordination and allocate tasks to subordinates.
• Collaborate with business stakeholders as a functional business analyst, gathering requirements, and managing UAT testing.
• Handle test scenarios, traceability matrix preparation, test case development, and execution in an Agile environment.
• Use tools such as ALM, JIRA, Unix, UFT, and Selenium for test management and automation.
• Generate comprehensive project reports and maintain all project trackers, including dashboarding, individual progress tracking, and issue management.
• Provide guidance, mentoring, and training to junior team members.

Qualifications:

• 10+ years of experience in software testing within the Banking and Financial Domain.
• Expertise in CRM applications, campaign management, data warehouse processing, and front office systems.
• Hands-on experience in performance, integration, functional, E2E, security, rollback, and API testing.
• Proficiency with Oracle SQL Server, PL/SQL Developer, Dream Quark, IBM IIDR CDC, Toucan Toco, ELK, BI4, Ambari, Hive, and other databases and data visualization tools.
• Knowledge of cash equities, bonds, equity derivatives, credit cards, trade lifecycle, and corporate action lifecycle.
• Familiarity with CI/CD tools like Jenkins, Bitbucket, SonarQube, and knowledge of automation tools such as UFT and Selenium.
• Strong communication, leadership, problem-solving, and interpersonal skills.
• Ability to work independently, prioritize tasks, and meet deadlines.

Responsibilities:

• Create test plans and test reports for functional and/or performance tests.
• Create test cases based on user stories or functional specifications.
• Conduct manual and automated testing (if applicable) on software applications.
• Conduct performance testing to ensure that the delivered system meets the performance requirement.
• Identify, track and retest bugs.
• Report testing progress to the project stakeholders.
• Provide support for User Acceptance Test.
• Work closely with the project team to develop a strong understanding of the project and testing objectives, and to ensure that bugs reported are fixed within the timeline.

Prerequisites:

• Degree/Diploma in Computer Science, Computer Engineering or its equivalent.
• Must have at least three years of software testing experience in web-based applications.
• Good oral and written communication skills.
• Strong troubleshooting and problem-solving skills.
• Experience with CI/CD tools (i.e. Gitlab or Jenkins).
• Experience with open-source automated testing frameworks (i.e. Playwright, Cypress, Selenium, Appium or Cucumber).
• Experience with API testing as well as integration testing with external systems.
• Experience with open-source performance testing tools (i.e. JMeter, K6, Gatling or Locust).
• Proficiency in programming languages (i.e. Python, Java or JavaScript).
• Working experience in an Agile environment will be an added advantage.
• Basic understanding of SQL.
• To drive and advocate continuous improvement in testing practices and tools.
• Ability to work independently with minimal supervision.
• Certification for software testing (i.e. CTFL, CTAL, CSTE, CSTP or CSQA) will be an added advantage.

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

We are seeking a motivated and detail-oriented Quality Management Executive to join our team. The ideal candidate will be responsible for ensuring regulatory compliance, managing quality audits, and improving clinical governance across our healthcare facilities. This role will involve working closely with various internal teams to maintain compliance with healthcare regulations and implement quality improvement initiatives.

Key Responsibilities:

Regulatory Compliance:

· Ensure compliance with relevant Singapore healthcare regulations, including MOH clinical licenses, NEA safety licenses, and MOM safety licenses.

· Oversee the maintenance of NEHR accounts, Medisave account maintenance, and compliance with insurance and NIR (National Immunization Registry) requirements.

· Support clinical teams in understanding and adhering to regulatory requirements by providing training and updates on compliance standards.

Quality Audits & Clinical Operations:

· Plan and conduct quality audits to ensure that clinical operations meet internal SOPs and external regulatory standards.

· Collaborate with clinical teams to continuously improve SOP maintenance and ensure consistent implementation across all clinics.

· Analyze and prepare reports on infection control surveillance, clinical outcomes, and quality improvement programs.

Incident Reporting:

· Manage the incident reporting process, ensuring all incidents are investigated thoroughly and corrective actions are implemented.

· Assist in the handling of incidents, ensuring that all legal and regulatory obligations are met.

Process Improvement & Change Management:

· Work closely with the operations team to identify areas for process improvement and workflow redesign.

· Implement changes in response to new regulations, partner requirements, and evolving clinical needs.

Documentation & Reporting:

· Prepare detailed reports and documentation related to clinical governance, audit findings, and compliance status.

· Assist with literature reviews to ensure quality initiatives are evidence-based and aligned with the latest clinical guidelines.

Requirements:

Experience:

· Minimum 2 years of experience in the healthcare industry, with a focus on quality management, compliance, or clinical governance.

· Prior experience in regulatory compliance, including MOH, NEA, and MOM licenses, is preferred.

Technical Skills:

· Proficiency in Microsoft Office applications.

· Familiarity with Singapore’s NEHR, Medisave, and NIR systems.

· Experience with quality audits, incident reporting, and handling medico-legal cases is advantageous.

Soft Skills:

· Strong analytical skills with the ability to interpret complex data and generate actionable insights.

· Excellent communication skills, both written and verbal, to effectively convey compliance requirements and quality improvements to different teams.

· Ability to work independently and manage multiple projects in a fast-paced healthcare environment.

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are seeking a dedicated and detail-oriented Total Quality Management (TQM) Specialist to join our team. The TQM Specialist will be responsible for managing and improving quality management systems across the organization. This role focuses on ensuring that all processes meet quality standards and regulations, enhancing customer satisfaction, and driving continuous improvement.

Responsibilities:

Coordinate TQM Activities:

• Assist in the planning, execution, and monitoring of TQM initiatives across the organization.
• Support cross-functional teams in implementing quality improvement projects

Support Continuous Improvement:

• Identify opportunities for process improvements and support their implementation.
• Facilitate Kaizen events and other continuous improvement activities.

Quality Assurance:

• Ensure compliance with established quality standards and procedures.
• Conduct regular audits and assessments to identify areas for improvement.

Training and Development:

• Provide training and support to employees on TQM principles and methodologies.
• Develop and maintain training materials and documentation.

Data Collection and Analysis:

• Collect, analyze, and report on quality data to identify trends and areas for improvement.
• Prepare and present quality reports to management.

Communication:

• Promote a culture of quality and continuous improvement within the organization.
• Communicate effectively with all levels of the organization to ensure alignment on quality goals.

Requirements:

• Minimum of 0-2 years of experience in quality management or a related field.
• Proficiency in both Mandarin and English is required to effectively communicate with Mandarin-speaking clients and English-speaking stakeholders.
• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field preferred
• Certification in TQM, Six Sigma, or Lean is preferred.
• Proven track record of managing TQM systems and processes.
• Strong knowledge of TQM principles and methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in quality management software and tools.

As a Senior Industry 4.0 (I4.0) Analyst at Micron Technology, Inc., you will report to the Smart Manufacturing and Artificial Intelligence organization. The team defines, drives and delivers end to end smart manufacturing solution, integrated across functions of the business. The team will investigate applying industry-leading the best methodologies in automation, AI and machine learning to enhance Micron’s product development, business, and administrative processes across the company.

Responsibilities and Tasks

• Lead the analysist for complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences.
• Constructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledge.
• Creates specifications for reports and analysis based on business needs and required or available data elements.
• May provide consultation to users and lead cross-functional teams to address business issues.
• May directly produce datasets and reports for analysis using system reporting tools
• Understands business problem and translates user requirements into technical language and vice versa for data science / technical solution / IT teams.
• I4.0 Analyst with strong domain knowledge is preferred and will bridge the gap between users and developer team
• Accountable to ensure modules / functionalities address current metrics gaps and new business opportunity
• Translating project expected project metrics gain into dollar values, partnering with Finance
• Defining priority for projects for strategic pillar roadmap provided by Strategy Pillar Leader
• Conduct diagnostic and understand gaps and areas of improvement in current IIoT solutions and ways of working
• Work with PDE, Data Scientist, System Architect and IIoT end users to design & define requirements and analyze information, production interdiction that related to the adoption of IIoT for Smart Manufacturing
• Ensure optimization and standardization of tools and processes leveraging central team business partners to allow I4.0 solutions to be scaled sustainably across Micron Backend sites
• Develop business case, including impact validation approach, ROI of potential solutions and prioritize & propose projects for implementation
• Lead projects and activities that will require the coordination, support, and management of resources from global teams
• Provide expert functional and process guidance on system interfaces and capabilities

Qualifications

• Master/Bachelor's Degree in Electrical Engineering, Specialized in Data Analytic.
• At least 5-7 years of work experience in Assembly & Test and Post Wafer Fab (PwF) Process & Equipment Engineering or similar operations functions, good knowledge in High Bandwidth Memory (HBM) production is preferred
  
• Familiar with Composite Metro solution development, systems and solutions for high volume and high mix production environment
• Good interpersonal skills with demonstrable ability to effectively lead and present to small and large groups
• Proven ability to work multi-functionally with peers, senior and mid-level management
• Peer leadership and relationship management skills
• Strong analytical and problem-solving skills
• Highly organized and ability to remain flexible to the changing business needs

About Micron
As the leader in innovative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and High Bandwidth Memory. Our solutions are purpose built to demonstrate the value of data to unlock financial insights, accelerate scientific breakthroughs and enhance communication around the world.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences. Constructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledge. Creates specifications for reports and analysis based on business needs and required or available data elements. May provide consultation to users and lead cross-functional teams to address business issues. May directly produce datasets and reports for analysis using system reporting tools.

We are looking for Production Operator who will be responsible for operating equipment and ensuring quality output. You will need to take initiatives in maintaining overall production efficiencies of assigned workstations; logging the machines when necessary and communicating to the appropriate personnel. Your responsibilities include supporting a safe work environment by following safety procedures and promptly reporting identified hazards. We encourage applicants with a positive and growth attitude to join our dynamic team!

Responsibilities and Tasks:

Operate and Maintain Equipment
- Monitor and operate assigned machines at Test or Burn.
- Demonstrate ability to use computer-based programs and applications to perform daily job duties.
- Provide full machine coverage during working hours.
- Verify that machine is logged accurately.
- Monitor equipment performance discrepancies and communicate to appropriate personnel.
- May perform basic troubleshooting of equipment in operation.

- Log down machines when necessary.
- Display an appropriate sense of urgency and prioritize machine alarms.
- Use problem-solving skills to identify, troubleshoot, and suggest resolutions to appropriate personnel.

Ensure Quality of Process and Product
- Run equipment based on current process requirements (e.g. procedures, change notifications, etc.)
- Perform required machine checks, buddy checks (when applicable), and surveillance.
- Identify deviations and apply appropriate deviation codes.
- Verify lot information in product tracking systems.
- Prevent scrap/damage by using proper handling methods for transporting product and supplies.
- Make suggestions to increase quality and efficiency of processes.

Demonstrate Initiative
- Perform assigned tasks on time and follow through with commitments without being reminded.
- Accept responsibility and be accountable for performance.
- Remain productive during process/ machine idle times - seek out tasks.

-Complete trainings on time.
- Contribute to the cleanliness of the area, compliance to 6S.

Contribute to a Safe and Compliant Work Environment
- Identify and promptly report hazards.
- Follow safety procedures and area work rules (including use of proper PPE and chemical safety if applicable).
- Use proper lifting techniques and work in an ergonomically correct manner.
- Operate and maintain equipment and tools within manufacturer and company guidelines.

Others:

- Any other job assigned by supervisor.

Minimum Requirements:

Minimum 2-3 years of working experience in a manufacturing industry, preferably in Semiconductor industry.

Minimum qualification of SPM / O-Level.

Able to work in aircon atmosphere in 12hrs permanent DAY shift or 12hrs bi-weekly rotating Day / Nigh shift.

Must possess Basic English knowledge (Read/Speak/Write).

This position is an entry level to the audit profession, being supervised and reporting to the team leader of the audit engagement. We are committed to ethics, professionalism, and quality in our service delivery to clients. Our work culture emphasizes on team work, flexibility, empowerment, coaching, learning, sharing, fairness and positivity.

Specific responsibilities include:

1. Support team leader in the audit process to ensure tasks assigned are executed diligently in accordance with the requirements.

2. Provide timely update on job progress and follow through assigned tasks to completion.

3. Flag out issues to team leader timely to proactively seek for resolution. This includes consult when in doubt.

4. Produce clear and concise documentation of work done and diligently resolve review points raised by the team leader.

Technical skills and competencies to develop:

1. Accounting and Auditing standards, Singapore Taxation

2. Use of Excel for analysis and detection of errors and anomalies

3. Project management, planning and time management

4. Communication, presentation and writing skills

5. Exposure to a wide range of businesses to have a bird’s eye view on how the different businesses operates and the challenges faced

This position is a level transitioning from junior to senior role of an audit engagement. For more complex engagement, you will be one of the team members who can execute work competently and confidently with minimum supervision from the team leader. For non-complex engagement, you will have opportunities to take charge of the engagement for the entire audit process thus building your foundation to progress to the next level.

Specifically, you will:

1. Be a strong support to your team leader in the audit process to ensure tasks assigned are executed diligently in accordance with the requirements.
2. Provide timely update on job progress and follow through assigned tasks to completion.
3. To coach and lead junior staff to execute tasks efficiently and to uphold audit quality.
4. Flag out issues to team leader, manager or partner timely to proactively seek for resolution. This includes consult when in doubt.
5. Produce clear and concise documentation of work done and diligently resolve review points raised by the team leader, manager or partner.

Technical Skills and Competencies:

1. Accounting and Auditing standards, Singapore Taxation
2. Use of Excel for analysis and detection of errors and anomalies
3. Project management, planning and time management
4. Communication, presentation and writing skills

Job Summary:

• Industry: Healthcare
• Employment type: Permanent, full-time
• Working location: Kent Ridge

Job Responsibilities:

• Coordinate and support clinical quality and safety programmes within the organisation.
• Play an active role in identifying, coordinating and participating with relevant departments in developing quality models, standards development, design and implementation of audits and risk management activities.
• Ensure accurate data collation and compilation for various clinical quality activities including clinical performance indicators.
• Provide support to QA and Clinical Services committees and continuously seek opportunities to improve work processes and highlight areas for improvement.
• Manage incidents and serious reportable events and conduct root cause analysis.
• Demonstrate management skills necessary to work effectively with internal and external stakeholders/partners across the system and work with teams across the hospital and institutions.
• Facilitate presentation of improvement efforts and ongoing measures of clinical processes to management to enable an effective learning environment.

Job Requirements:

• Possess a bachelor's degree from a recognized institution
• At least 3 to 5 years of relevant working experience in healthcare. Working experience in medical affairs and clinical governance is preferred.
• Excellent data analysis, communication, writing and problem-solving skills
• Exceptional interpersonal and people management skills
• Positive, motivated and able to perform under pressure

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Job Summary:

• Salary Range: Up $4,200 + VB
• Working Location: Ang Mo Kio
• 5 days working day

Job Responsibilities:

• Achieve monthly and annual collections targets
• Work closely with sales and service personnel to maintain good customer credit control
• Prepare weekly/monthly/quarterly credit control reports for reporting and credit control meetings
• Investigate and resolve queries and disputes relating to billing and outstanding invoices
• Maintain accurate and up-to-date customer profiles
• Evaluate credit applications and conduct regular credit review and risk assessment
• Liaise with solicitors on legal matters pertaining to recovery of delinquent accounts
• Contribute to the team effort by performing other job-related duties as required

Requirements:

• Possess experience in SAP is a must

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

About Us

SPH Media’s mission is to be the trusted source of news and lifestyle content in Singapore and Asia. One of our core purposes is to produce credible, balanced, and objective news and analysis, always with a view to uphold the public good and fostering an informed, engaged citizenry.

We welcome talented individuals to join us and grow a career in a vibrant and collaborative environment built around a culture of respect and inclusivity.

As an employer, we are committed to rewarding our people fairly and developing them in their careers.

About the Role

Credit Control Executive/Senior Executive

Roles & Responsibilities

• Provide effective support to ensure smooth credit control and administrative functions
• Perform credit assessment on existing/new customers, contracts and sales orders
• Monitors accounts closely to minimise credit exposure & risk
• Follow up with customers to ensure timely payment
• Handle collections for up front payment or payment to clear unpaid invoices
• Handle enquiries over telephone calls, emails, etc
• Liaise with customers, finance, operations and sales to resolve any issues that may arise
• Other ad-hoc duties as assigned by supervisor

Who we are looking for

• At least a Diploma holder or equivalent
• At least 2 years of experience in credit control / debt collection
• Good communication, interpersonal and problem-solving skills
• Ability to confidently and tactfully request for payment or work out a repayment plan with individuals/companies with unpaid dues
• Ability to work independently under pressure and multi-task in a fast-paced environment with tight deadlines

*This position is based in ST TPY Office.*

Job Scope

The Business Analyst is a functional expert on a specific business process as well as the applications automating these business processes.

The Business Analyst is mandated for maintenance of functional design in collaboration with:

• Business Enterprise Architect and/or Business Domain Expert when applicable
• Business key users for specific Applications (Cloud & non-Cloud)

And ensure that Applications delivered from DTIT development team or Cloud suppliers are compliant to the functional design.

Key Accountabilities:

- Ensure that the user acceptance test plan is available and published, drafted at the user requirement analysis phase and finalized at functional general documents step.

- Requests InfoSec team for conducting dynamic security test.

- Ensure user acceptance criteria systematically addressed in the IT testing scope.

- Performs user requirement analysis and creates/updates functional specifications, with the involvement of DTIT Business Domain Experts & Architects if required.

- Records new change requests and creates all related CRs required to carry out the initial request. Group change requests into master releases and ensure planning & execution.

- Classify and bring changes to CAB for validation.

- SOX/ABC governance compliancy.

- CR Analysis and impact assessment (when applicable, extended to multiple applications / cross domains impact).

- Coordinates cross-functional change request for his/her business domain.

- Data Integrity assurance.

- Ensures completeness of test cases.

- Responsible to define release content in collaboration with users.

- Executes functional tests.

- System integration test coordination for the whole end to end solution (for scope impacting multiple applications / cross domains).

- Functional incidents & problems resolution – Functional Subject Matter Expert.

- RTP requests & approval from business.

- For new releases & functionalities, ensures support training packages and training are performed, service criticalities and specificities, service level objectives and all stakeholders are identified.

- Management of PO/PR/contract setup/legal and supplier negotiation.

Requirements:

• Bachelor's degree in Electronics, computer engineering or similar
• 10 years in semiconductor field
• Expertise in software automation in semiconductor manufacturing.
• Expertise in SECS-GEM standards, Applied Material Cellworks or equivalent platform,
• Good knowledge in Advanced Process Control domain in semiconductor manufacturing.
• Skills on scanning, knowledge of equipment and tools in semiconductor manufacturing.
• English business proficiency
• Team-working, ability to work in a multi-cultural environment
• Availability for intercontinental travelling
• Ability to define and manage action plans and projects
• Microsoft office suite

• 5 days, Kallang, Manufacturing
• $6800 - $7200,AWS, variable performance bonus
• Good leadership skills

Job Responsibilities

• Lead and manage a team of quality engineers, technicians and line supervisors by providing necessary coaching and support on daily quality control activities as well as professional growth development in the department.
• Develop and implement quality assurance policies and procedures specific to products
• Establish quality control checkpoints at various stages of the production process to identify defects and non-conformities
• Conduct regular inspections and audits to ensure compliance with industry standards and customer specifications.
• Investigate root causes of quality issues and implement corrective and preventive actions.
• Work closely with production teams to address quality concerns in real-time and prevent reoccurrence on products with quality issues.
• Collaborate with the purchasing/sourcing team to liaise with suppliers to ensure the quality of raw materials and components used in assembly processes.
• Develop and maintain quality metrics and performance indicators to track and report on quality objectives.
• Train and mentor quality assurance staff to ensure competency and adherence to quality standards.
• Stay up-to-date with advancements in quality assurance techniques, regulations, and industry best practices.
• Drive a culture of quality excellence and continuous improvement throughout the company.
• Perform all other related duties as assigned by Plant Manager or General Manager

Job Requirements:-

• Bachelor’s degree in quality management, Industrial Engineering or preferably in Electrical & Electronic, Industrial, or Manufacturing Engineering.
• At least 8-10 years of experience in Quality Control manufacturing with at least 5 years in leadership roles with a track record of success in optimizing production processes and leading teams.
• In-depth knowledge of quality management systems (ISO 9001) and regulatory requirements (RoHS, REACH, etc.).
• Experience in root cause analysis, failure mode and effects analysis (FMEA), and statistical process control (SPC).
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across different levels of the organization.
• Able to perform in a fast-paced environment and meet deadlines
• Able to work well under pressure and handle emergency and stressful situations
• Positive mindset and Can Do Attitude
• Strong decision-making and people management skills

Interested applicants, please send your resume to [email protected]

You will be part of the Quality Service Department to handle appeals, feedback and enquiries related to public health issues. It is a fast-paced environment that would require the ability to manage multiple priorities at the same time.

You will be responsible for the following:

• Draft and/or vet reports and replies for feedback, appeals and enquiries to ensure that they comply with standard operating procedures and service standards;
• Handle service-related matters pertaining to the Public Health pillar;
• Handle difficult customers and effect service recovery where necessary;
• Track and analyse the volume, nature and trend of feedback and appeals received;
• Propose corrective actions, changes and improvements to processes so as to improve customer service and satisfaction

Requirements:

• Keen interest in environmental public health
• Excellent communication and interpersonal skills
• Excellent writing skills
• Strong leadership skills and a good team player
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Assistant-Manager-Manager--Quality-Service-Department-_JR-10000031241

Responsibilities and Tasks

Perform Failure Analysis of Customer Returns

• Understand customer complaint of the memory component failure
• Initiate communication with Micron Customer-facing team for further details on customer complaint, requesting additional questions to provide best opportunity for successful analysis
• Perform bench level analysis including initial data image analyis/examination
• Perform Automated Test Equipment (ATE) analysis and interpret results
• Work with the appropriate engineering teams (e.g., PE, PYE) to perform detailed fault isolation when electrical failure has been confirmed
• Summarize findings and submit for physical failure analysis (PFA).

Provide FA Reports for Micron Customer Facing Team for Communication to External Customers

• Summarize analysis at electrical and physical level into customer friendly formats.
• Work with the appropriate manufacturing Global Quality teams through the appropriate request systems (example: WFMS/GDM) for Root Cause and/or Corrective Action and a containment plan
• Identify potential risk to external customers
• Communicate with respective BU (Business Unit) on potential impact to customers
• Communicate FA updates through interim reports or during scheduled meetings with the customers.
• Provide formal FA Report with findings

Sustain Knowledge of Device Capabilities and Characteristics

• Keep up to date with latest Fab/ASM process technology
• Understand datasheet specifications for each device and the differences from previous technode.
• Comprehension of qualification data and potential impact to customer operation
• Stay up-to-date on common customer applications and usage model
• Partnering with customer support team to resolve ongoing customer issues

Role & Responsibilities:

Your main responsibility is to coach, direct, and guide the principals and centres in meeting the different criteria of the Singapore Preschool Accreditation Framework (SPARK).

• Assist in the training, coaching, and mentoring of Centre Leaders and Educators to effectively implement quality teaching and learning approaches, and to establish excellent learning environments within the centres.
• Plan, evaluate, and provide guidance to centres in meeting SPARK Full Assessment and Development Visit criteria. Prepare reports and action plans to enhance their performance.
• Conduct thorough audits of all Star Learners Preschools to ensure consistent implementation of the Literature-Based Curriculum. Share detailed reports of the audit findings with the centres and suggest recommendations for improvement.
• Conduct classroom observations to gather valuable data and insights. To ensure that the quality of teaching and learning is maintained at a high level.
• Create and deliver training and coaching programs that align with the requirements of SPARK criteria.

Requirements:

Education & Experience

• Minimum Bachelor in Education/Early Childhood Education or higher
• Minimum 2 years of ECE teaching experience
• Minimum 2 years of visionary & curriculum leadership in EC setting
• Minimum 2 years of experience in mentoring and/or coaching in EC setting

Knowledge, Skills and Attributes

• Well-versed in the regulatory frameworks and standards governing early childhood education in your region, such as SPARK, to ensure compliance and quality assurance.
• Have Analytical and problem-solving skills to analyze complex data, identify gaps, and develop targeted solutions to improve quality and performance in preschools.
• Flexibility and adaptability: You should be adaptable to changing situations, open to learning, and able to adjust your coaching and training methods to meet the unique needs of each preschool and teacher.
• Excellent communication skills: You should have strong interpersonal and communication skills to effectively communicate feedback, provide coaching, and collaborate with stakeholders, including teachers and principals
• Passion for education: A passion for education and a commitment to improving the quality of early childhood education are essential attributes for a preschool quality principal.

At Star Learners, we’ve been providing the highest standards of care and education for our children since 2003. Our literature-based curriculum goes beyond literacy, focusing on 21st century skills like critical thinking, collaboration and communication. As one of Singapore’s largest wholly-own private childcare brands with 43 centres island-wide, we prioritise quality, accessibility and affordability through the Partner Operator scheme. Our commitment extends to the professional growth of our early childhood educators. Join us at Star Learners, where we’re not just shaping futures, we’re raising heroes of tomorrow.

• Minimum Degree in IT from a recognized polytechnic/institution with 3-5 years of working experience in relevant work area.
• Experience working on Control M Job Processing; preferably Version 8/9.
• Experience in using Control-M utilities for AS400, Mainframe, Open system (Unix and Windows) platform.
• Good communication and collaboration skills working with Operations/Technical/Production support teams.
• Proficient in using MS Office Suite of products.
• Good Analytical and problem-solving skills.
• Operations support and monitoring.
• Proven ability to work independently and under pressure.
• Willing to extend work on weekends as and when required.
• Team player with good interpersonal skills

Job Title: QA Engineer

Location: 970 Toa Payoh North, #03-06/07/08, Singapore 318992

Job Type: Full-time

About Willowmore:

We are a centrally located start-up technology company, specializing in Smart Access Digital Locks and we are currently experiencing strong growth. As the company scales, we are looking to hire within our Operations Department and find someone who can support us through our next phase of development.

Job Summary:

We are seeking an experienced QA Engineer specializing in electronics solutions to join our team in Singapore. The ideal candidate manages testing activities of products and providing assurance that the quality of hardware manufactured and delivered to our customers is compliant to the standards as specified. The role will also require candidate to manage manufacturers including product delivery (import and export), to and from manufacturer and customer.

Responsibilities:

· Define test strategy and test plan, create tests cases based on requirements and design documentation. Ensure requirement traceability and complete coverage.

· Approving manufacturing process proposed by manufacturers as well as review and approve testing done by manufacturer.

• Perform product qualification test (end to end) to ensure that product is completely error-free and in line with requirements.
• Ongoing review and reporting of products performance by end customers as gathered by our systems, including detailed analytics of logged errors and performance in our database.
• Proactive ability to troubleshoot, recreate errors found in the field and recommend appropriate fixes
• Ensuring products manufactured meet all the required certifications in respective regions.
• Analyze logs report from manufacturer to investigate test and production defects, report incidents using a defect management tool, and monitor them until they are resolved.
• Produce documents related to testing including test report and release notes etc.
• Be the main contact with manufactures and manage them delivering what Willow more requires.
• Automate test to make them reusable.
• Liaise with internal Engineering Teams (Firmware/Application Development/Back End Server team) to ensure they deliver their respective pieces to ensure Product can go into service as intended when intended.
• Manage end to end logistic from supplier to customer (DO, BoL, COO)

· Provide technical & operations support to customers should service performance be required

· Manage technical product specification and updates.

· Manage Product training and documentation associated with Hardware and how to use it.

· Review results and deliverables of continuous firmware, application and software testing to enable product to be successful used by end customers

Requirements:

• Degree in Firmware/Electrical / Electronics / Computer and/or IT.
• 5 years or more working experience, prefer in manufacturing environment
• Experience with complicated system testing involving both hardware and software in related field, preferably within the industry parameters of Willowmore
• Experience with defect management system is desirable.
• Leadership, self-motivation, proactive and strong relationship building skills
• Demonstrated ability to lead and control manufacturers to deliver what is required
• Hardworking, willing to learn and able to pick up skills quickly.
• Fluent proficiency in Mandarin written and spoken.
• Knowledge of Bahasa desirable.
• Ability to identify and solve complex problems, spot opportunities and work in support of other teams such as technology and sales team.
• A strong desire to promote and implement positive change within the business processes.

At Willowmore, we encourage and foster innovation and a continuous improvement culture. We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a highly motivated and results-oriented individual with a passion for operational excellence, we invite you to join as QA Engineer at Willowmore Pte. Ltd. Please submit your resume detailing your relevant experience and qualifications, to [email protected]. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Summary:

• Title: Senior/Executive, Value & Safety Office
• Industry: Healthcare
• Location: Woodlands

Job Responsibilities:

Quality Assurance

• Provide support in setting up organisation wide Quality Management System and in planning and rolling out of Ensure Safer System (ESS) programme
• Work with various departments or professional groups to adopt and implement healthcare standards (ex: Joint Commission International (JCI) Standards)
• Work with Ensure Safer System (ESS) secretariat to manage the ESS steering committee meeting
• Manage and participate in Ensure Safer System (ESS) audit programs to ensure compliance with defined policies, procedures and standards requirements
• Perform documentations and standard operating procedures review
• Work closely different stakeholders to train and build a pool of qualified auditors within the organisation.

Quality Improvement

• Support organisational wide multi-pronged quality improvement initiatives.
• Work closely with various departments or professional groups to operationalise the plan.
• Participate in multidisciplinary improvement projects team in project scoping, data analysis, process mapping, goal setting and formulate innovative solutions.
• Support faculty members or external partner to create training materials as well as organise improvement methodology, tools, and techniques workshop.
• Organise quality related activities to celebrate and inculcate the improvement effort within the organisation.

General

• Work closely with various functions within department to deliver Quality annual work plan.
• Execute special tasks and events as assigned by reporting officer.

Job Requirements:

• Bachelor’s Degree in Science, Engineering, Nursing, Business Administration & etc.
• Good command of the English language (spoken and written) and presentation skills.
• Proficient in Microsoft Office applications is a must (MS Word, Excel, PowerPoint).
• Candidates with at least 3 years of experience in Quality Management Systems and internal audits will be considered for senior position.
• Experience in leading or participating in improvement project is also an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Responsibilities:

1. Implement and manage surveys to collect customer feedback on service satisfaction.
2. Analyze survey data to identify trends and areas for service quality improvement.
3. Collaborate with teams to develop action plans based on survey findings.
4. Monitor key performance indicators (KPIs) related to service quality and report to management.
5. Conduct root cause analysis of service issues and recommend corrective actions.
6. Evaluate and refine survey methodologies for relevance and effectiveness.
7. Provide guidance and support on service quality to internal teams.
8. Stay updated on industry best practices and trends in service quality management.

General Responsibilities:

• Manage feedback and related administrative tasks.
• Represent the organization in events and committees as required

Requirements:

• Degree, minimum 4 years of experience in customer/client servicing or feedback management role. (Experience in healthcare or hospitality sector is a bonus)
• Excellent writing and interpersonal skills.
• Proficient in Microsoft Office.

Interested applicants, please send in your detailed resume in MS Word format.

We regret only short-listed candidate will be notified.

Registration No: R23119349 / Kasie Tay Xiu Yun / EA Licence No: 12C6253

Production Controller;

• Min NTC/ITC/Diploma in technical qualifications.
• Min 5 years of manufacturing experience in electronics & mechanical environment.
• Internal liaison with engineers, buyers, production & sub-contractor in meeting operational needs.
• Knowledge of both electronics/mechanical components.
• Experience in material kitting and shortages.
• Knowledge of PCBA, Testing, Assembly & Testing production processes.
• Provide leadership in ISO 9000 quality management system.
• MS Office proficiency.
• 5-day work week (8:00am to 5:30pm)
• Bilingual
• Location; Toa Payoh
• Salary S$2,700 to S$3,500 pending experience and knowledge.

Key responsibilities:

• Be the voice of the customer for quality and any other post-sale technical issue within Micron factories;
• Handle customer factory audit requirement
• Provide technical or operational quality issue resolution support to customers
• Lead critical customer quality improvements/projects/initiatives related to factories that can improve quality and customer satisfaction
• Ensure customer requirements are reflected in processes, procedures & standards
• Drive quality-related proactive and reactive communication
• Track, update & close all customer action items (AI) on time
• Work closely with the customer to resolve their key care-about
• Lead for quality scorecard tracking and improvements
• Run, schedule and lead quality engagements
• Communicate/track and close customer quality processes requirements
• Work with different internal teams to ensure robust, closed-loop on customer requests/ requirements
• Close collaboration with internal teams on the 8D problem-solving process to prevent reoccurrences

CQE Performance & Behavior Expectations

• Demonstrates leadership, pro-activeness, assertiveness and accountability
• Demonstrating intellectual curiosity to fully understand customer experience associated with quality issues identified is a key attribute to the success
• Team leadership- influencing, relationship building, customer focus, efficiency, and self- development
• Strong interpersonal skills at different levels including executives
• The ability and able to travel when required; travel required (about 10%)

Preferred:

• Familiarity with semiconductor fabrication and packaging technologies, device physics, quality and reliability fundamentals
• Good knowledge of SSD quality related items such as SSD test, production, IQC, RDT, QPA,
• SSD production troubleshooting and failure analysis experience
• Good project management
• Customer facing experience and SSD production process experience are preferred
• A high degree of shown self-initiative and ability to think and act independently
• Excellent English verbal, written communication skills, and presentation skills
• Outstanding multi-tasking and problem-solving skills
• Work under tight timeframes, prioritize exciting activities and strive for results is a must
• Collaborate with multi-functional teams to understand needs and translate them into actionable plans, work, and resource requirements
• Optimally interact with a wide range of personalities and handle conflicts in priorities