Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure.
• Follows up on all calls after 2 weeks to review patient’s disposition.
• Has the expertise to navigate non-clinical calls appropriately
• Provides guidance and support to a team of Care Manager Associates.
• Oversees the team’s rostering schedule and claims administration for shift duties.
• Performs morning and afternoon shift duties as rostered, and be the key person to standby during manpower shortage during night shifts.
• Support VCC expansion plans and attend meetings with internal and external stakeholders.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualificationsin Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with patients, healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

• Develop and conceptualize content and campaigns focused on increasing brand awareness and customer engagement across channels
• Develop, manage and execute campaigns focused on increasing traffic and sales across e-commerce marketplaces including our own (Axquisite), Shopee, Lazada, FairPrice Online, Qoo10, Amazon, GrabMart and others
• Responsible for maintaining and updating the company’s website and e-commerce marketplaces while ensuring all content (pages, products and prices) are accurately displayed
• Research, analyse and present new and innovative ways to approach and execute social content
• Stay current with changes and advances in social media and advise on new channels and approaches to adopt
• Support in the creation of artwork and content (photos and videos) for our social channels
• SEO and SEM, research, analyse and present new and fresh ways to approach and execute social content
• Attend to customers' emails, enquires, messages on all social media platforms and administrative matters
• Perform duties of order processing coordination with various internal parties to ensure all sales orders are fulfilled efficiently and promptly
• Prepare and generate quotations, orders, invoices and coordinate logistics
• Day-to-day operations (including but not limited to packing and dispatching of parcels)
• Monitor products and quality checks, stock take and inventory records
• Ensure the accuracy of recorded transactions derived from source documents

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

• Candidates with relevant experiences are welcome to apply
• At least 1 year of work experience in a marketing position with a track record, preferably for digital/e-business brand
• Experience in e-commerce operations/similar is preferred
• Adept in Canva, Facebook Business Suite, Google Ads & Google Suite will be a plus
• Excellent communication skills and CRM
• Quick thinking and problem-solving attitude in tackling obstacles that may compromise on workflow, capacity and/or quality
• Ability to work as part of a team and take direction accurately
• Strong computer skills to include MS Office, web-based systems, and social media

Job Responsibility:

• To assist in daily sales coordination, checking / verifying customer’s orders, process purchase order and administrative support functions related in the Sales Department.
• Handling general office administration and coordination such as answering and routing phones, responding to emails.
• To maintain various sales department system price.
• Well organized and responsible with an attitude in problem-solving.
• Coordinate with logistics check on customers delivery status.
• Perform other related tasks assigned by superior.

Requirements:

• Minimum “N”/ ‘O’ Level and above
• Proficiency in MS Word & Excel
• Bilingual in English & Mandarin (Liaise with chinese customers)
• Able to work under pressure, multi task & independently

1.Coordinate & follow-up with tender awards with contractors, prepare & submit quotations and monitor closely for closure.

2.Work with support team on project management to ensure delivery, datelines and customer satisfaction are met.

3. Manage and support day-to-day Sales/ Purchasing related adminstrative works.

Job descriptions:

• Daily walk through and incharge of all site's projects operations.
• Covers all related job done and completion daily jobs in order at sites.
• Daily reports for outstanding and completed jobs and work in all projects at sites.
• Daily reports on manpower attendance.
• Oversee and optimize day to day operations to ensure e ciency.
• Coordinate with operation managers to streamline processes and enhance overall productivity.
• Proactively identify areas for improvement and implement solutions.
• Work in a exible environment where working hours are or may not xed at times but based on project demands.
• Williness to go the extra mile and work extra hours upon request to meet deadlines and address business needs.
• Develop and implement effective sales strategies to meet and exceed targets.
• Identify and pursue/search new business opportunities to expand market reach.
• Build and maintain strong relationships with clients through excellent communication, contacts and service. Proven experience in Construction R & R and A & A in sales and operations roles.
• Strong organizational and multitasking abilities and have the capacity to excel the job.
• Excellents in communication and interpersonal skills and critical thinking.
• Ability to adapt to a fast-paced work environment at times and attention to details.

Requirements:

• Minimum 3 years in similar industry.
• Secondary/Diploma in Admininstration Business/Civil Engineer.
• Positive mindset, honest, loyalty and will to go extra miles to grow with the organization.
• Comunication skills and problem solving skills.
• Able to work during weekends and Public Holidays as and when required.
• Teamplayer able to work well together in every situation and support with consistent actions.

Reporting to the front office manager, this position plays a pivotal role managing the administration for the department.

Key responsibilities

• Managing the administrative matters for Front Office Department
• Ensure all the submission of reports, documents, and claim submissions are on time.
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department.
• Assist with responding to guest’s reviews on online platforms.
• Manage reservation for VIP or request from the Executive Office.
• Attend to guests’ inquiries and provide prompt responses and assistance.
• Work closely with other departments and co-workers as part of a team.
• Supporting other operational roles whenever required.

Ideal requirements

• Workforce Skills Qualifications (WSQ) certifications with regard to hospitality/customer service
• Experience in Guest Services, with a strong knowledge of LEE; Listening, Engagement, Empathize
• Exceptional interpersonal skills to enhance the service standards throughout the operation
• Excellent communication, guest service and time management skills
• Able to organize, plan ahead and manage workload
• Ability to work effectively in an innovative, fast-paced and multi-tasked environment

Oversee Sales team

Responsible for generating business for Social events, Weddings, Meetings, Catering events, etc

Manage sales activities such as enquiries, sales calls, site visits and cold calling to generate potential business leads

Generate contracts, banquet event orders and event floor plans based on client needs and best operational scenarios

Work closely with other departments/restaurants and teams to provide solutions and service based on client needs

Ensure all menu proposals are presented to the client accurately & timely

Responsible for collecting deposits and payments based on company procedures

Maintain accurate and up-to-date records of all Sales reports and transactions for Management review

Meet monthly sales targets and KPIs

Any other ad-hoc duties assigned

Requirements:

Preferably Degree/Diploma in Hospitality / Event Management or related discipline

Minimum 3 years food and beverage sales experience with an F&B company / service hotel / equivalent

Knowledge in Microsoft Office is mandatory

Meticulous with an eye for details

Excellent communication and interpersonal skills

Able to speak and write Mandarin/Chinese to liaise with Mandarin speaking colleagues

Team player who is able to work independently

Able to multi-task and handle high volume of work in fast paced environment

● Develop and execute sales analytics and CRM strategies to lead and support sales goals and objectives

● Work closely with the commercial teams to understand business needs and objectives, define key performance indicators, and provide actionable recommendations based on data analysis.

● Oversee the administration and maintenance of our CRM, other sales systems and digital tools

● Lead a team to execute strategic projects that enhance sales performance and growth and manage the end-to-end delivery of commercial excellence initiatives.

● Enhance strategic sales pipeline analysis and dashboards

● Develop actionable insights to identify gaps and growth opportunities

● Collaborate with sales, marketing, and MPA teams to identify and implement sales analytics solutions that enhance sales effectiveness and efficiency

● Improve current CRM effectiveness and lead new CRM deployment from pre-planning, implementation to driving successful adoption

● Evaluate and measure the effectiveness and impact of commercial excellence projects, using quantitative and qualitative data, and provide feedback and recommendations for improvement

● Manage and develop a team of sales analysts, providing guidance, coaching, and feedback

• Responsibilities
• Support Sales Dept in carrying out day to day administrative duties
• Tracking & monitoring approved stocks to ensure deliveries are duly arranged.
• Ensuing sales quotes are duly processed into a Sales order and in accordance with the policy and procedure.
• Maintained proper filing of sales inquiries and quotations
• Ensure propoer documentation, records and filling.
• Coordinate and work closely with Sales Dept and Purchasing Dept.
• Handle general adminstration duties.
• Any ot her ad-hoc assigned.

Requirements

• Obtained at least a Diploma in any field.
• Excellent written and verbal communication skills with strong analytical abilities.
• Ability to work well under pressure, detail-oriented and employs a proactive approach to problem-solving.
• Positive working attitude, demonstrate good interpersonal skills and ability to work collaboratively in a team.
• The ability to multitask, works in a fast-paced environment, and meets deadlines.
• Meticulous & high sensitivity in managing confidential reports.
• Knowledge of MS office & proficient in Excel.
• Must be willing to learn.
• Able to start work immediately

The Associate Research Coordinator (ARC) will work with the Principal Investigator (PI) and Department of Breast Surgery to support administration of the compliance, financial and various operational aspects of clinical studies.

Responsibilities:

• Assist in all aspects of study operations for clinical studies.
• Take patient consent in clinic, as well as collect tissue and blood samples for clinical study,
• Manage grant coordination and submission and any other duties assigned by PI.
• Setup and maintain the clinical database.
• Collaborate with PI to prepare materials required for institutional review board (IRB).

Requirements:

• Diploma in life sciences or a related field.
• Proficiency in phlebotomy is a bonus (not required).
• 1 year of experience in research-related activities is preferred.
• Able to communicate with research participants.
• Fluent in English and another mother-tongue language
• Good time-management and organisational skills
• Meticulous, fast and accurate in your work.
• Proficient with Microsoft excel/word/powerpoint
• Able to work independently.

As a clinical research coordinator, you will be actively involved in coordinating clinical trial activities according to the study protocol and in compliance to the ICH Good Clinical Practice guidelines and the Health Products (Therapeutic Products) Regulations under the Health Product Act.

You will support and assist the Principal Investigator in the following trial related activities:

• Patient screening and recruitment,
• Monitoring subject’s compliance to their treatment and follow-up,
• Data collection and management including resolving data discrepancies,
• Coordinating the collection of biological specimens,
• Monitoring of adverse events and safety reporting,
• Maintaining and organising of investigator site files, preparation and submissions to the ethics committee and relevant local health authorities,
• Tracking of trial expenditures and timely invoicing.

Requirements:

• Degree in Life Sciences/Nursing
• OR Diploma in Nursing with minimum 6 years working experience as CRC
• 2 years of related working experience will be advantageous
• Excellent time-management and communication skills
• Able to work independently and as a team
• Detail-oriented and self-motivated
• Good grasp of MS Office applications

Major Duties & Responsibilities

• Responsible for the growth of the organization across the SEA region sales

• Providing all Pre-sales and Post Sales Services such as Bidding, Commercial, Negotiation and laying out all technical requirements and potential deviations

• Liaising and working closely with the management in executing Business Planning & Strategy

• Managing daily sales enquiries and quotation for existing and new client from email and over the phone.

• Frequent sales visit to hospitals and nursing homes

• Assisting & covering Technical Service Team for checking and commissioning

Job Requirement

• Electrical / Mechanical know-how Required

• Proficiency in Microsoft Office

• Good communication skill

RESPONSIBILITIES:

• Carry out preventive maintenance, service & repair of all products handled by the company in accordance to planned schedule.
• Provide feedback to the manager regarding product condition in the field.
• Assist in installation, testing & commissioning, and user training activities
• Build and maintain good customer relationship and ensure customer satisfaction
• Undertake other special tasks as and when instructed by the Management.

Pre-requisite:

• Diploma/NITEC in Electrical / Electronics / Mechanical Engineering or its equivalent
• OR
• NTC 3 in related engineering with at least 2 years working experience in related field, preferably in Medical Devices
• Ability to work independently and interact with people at all levels.
• Tactful, service-oriented and work according to instruction/order.
• Ability to work as a team

Furama RiverFront, Singapore is currently looking for a diligent & efficient Sales Coordinator to join our team. Your responsibilities will include supporting sales, ensuring order satisfaction, coordinating with other teams, handling administrative duties and promoting customer satisfaction.

Job Descriptions

· Attends weekly sales meeting as well as any other meetings chaired by the Director of Sales for the purpose of recording minutes.

· Control and keeps sufficient stock of hotel giveaways.

· Files official contracts, correspondences relating to the Sales department, representative offices, daily room reports & etc and maintains proper and effective filing system.

· Assists in handling telephone sales enquiries/calls.

· Handles routine correspondences and forwards to the concerned parties for follow-up actions.

· Carries out additional tasks and any other duties as may be assigned by the Director of Sales diligently and to the best of ability.

Job Requirements

· Minimum 1-year of experience as a sales coordinator or in administration may be advantageous

· Good team development, leadership skills and computer literacy.

· Excellent communication, sales, and customer service skills.

· The ability to multitask, work in a fast-paced environment, and meet deadlines.

Job Summary

Primary responsibilities involve developing, implementing and executing TWG Tea sales action plans and strategies, to maintain positive current client relationships that are sustainable and beneficial to our Organization as well as developing new clients to contribute to the growth of our business. Ability to facilitate communication, contribute ideas about product differentiation, and operate as a liaison between clients and Management.

Primary Relationships

The position reports directly to the Sales Directors or Senior Sales Managers and indirectly to the Chief Corporate Officer.
Within the organization, this position has primary working relationships with the other Corporate Sales team members, the Sales Logistics, Marketing, Human Resources and Training teams as well as TWG Tea overseas partners and franchisees.
Outside the organization, the position coordinates primarily with our HORECA clients that carries TWG Tea products, both locally and overseas.

Job Descriptions

• Responsible for maintaining and developing good relationships with existing customers through regular contact
• Prepares reports by collecting, analyzing, and summarizing information
• Responding to incoming email and phone enquiries
• Assist in preparing Sales Order and other internal documents as required
• To match customer PO with sales information provided by the Sales department
• Handle order administration
• Handling day to day paperwork and Liaising with Finance, Warehousing, 3rd party couriers

Requirements

• Bachelor’s degree in Business Administration or related major
• Minimum 1-year experience in corporate sales with demonstrated success, preferably in the luxury industry
• Past experience working in a luxury brand is preferred
• Preferably fluent in written and spoken Chinese/Korean/Japanese (to liaise with TWG Tea overseas partners and franchises from Asia Markets such as: China, Taiwan, Japan and Korea)
• Computer literacy in Microsoft Office and Outlook
• Demonstrated successful experience in making presentations and negotiating contracts with clients
• Excellent oral and written communication skills
• Good analytical, organizational and personal skills
• Meticulous and excellent eye for details
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams
• Affinity with the products

Only Singaporeans may apply. Shortlisted candidates will be notified.

Please upload a detailed resume, indicating reasons for leaving, last drawn salary, expected salary and date of availability.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To attend to all calls & enquiries.

· To maintain & manage all administrative documentations.

· To maintain & manage all filing systems - manual or electronic.

· To update the room status promptly.

· To assist to receive & forward information/requests promptly.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

The Job:

Your job responsibilities will include but not be limited to the following:

• Coordinate health and social care by liaising with various stakeholders within the integrated community care team
• Screen residents to determine their health and social care needs
• Coach patients and caregivers in managing patients' health and social aspects, including managing chronic diseases, adopting healthier diets, and sharing information on suitable community resources and services for residents
• Implement changes to care plans co-developed with residents, in consultation with Senior WBCs and/ or clinical teams
• Guide SAWBCs & AWBCs in care coordination & case management duties, patient coaching duties as well as health and social care needs assessments

Job Requirements:

• Bachelor Degree in any discipline, preferably in healthcare, nursing or sociology discipline
• Operational experience in and knowledge of health social and community care sectors preferred
• Good verbal and written communication skills
• Versatile to adopt a variety of coaching methods, as suited for different resident and patient profiles

About Us

AJJ Healthcare is the healthcare innovation implementation arm of AJJ Medtech Holdings Limited (SGX: 584). AJJ Medtech, together with AJJ Healthcare, is Singapore’s leading integrated Medtech solutions provider, transforming healthcare through innovative medial devices and service/experience excellence. With a profound commitment to our mission “All for the commitment to life” to enhancing healthcare delivery, we leverage cutting-edge digital, artificial intelligence, robotics, and turn-key supply-chain solutions to meet the dynamic needs of the healthcare sector.

As a trusted partner to public health institutions and leaders in healthcare technology, we are dedicated to improving patient outcomes and healthcare efficiency. Our team is at the heart of our success, composed of industry experts who share a common vision of transforming healthcare in Singapore and beyond.

About the Role

You will be in a crucial role to ensure our turn-key supply-chain solutions align with rigorous government tender and Health Sciences Authority (HSA) registration requirements, thus facilitating seamless market access and compliance. Furthermore, your expertise and implementation will strengthen our strategic positioning by supporting sales teams in navigating complex regulatory landscapes, thereby ensuring our solutions meet the highest standards of quality and safety essential for long-term partnerships and customer trust. You will get to work with industry leaders and experts.

This position is designated as part of our Management Track, offering a structured path for career advancement towards leadership roles within the organization. Candidates who demonstrate exceptional performance, strategic acumen, and leadership potential will have the opportunity to progress through key managerial positions, contributing significantly to our strategic goals and operational excellence.

Join us in shaping the future of healthcare, where your talent and passion can make a meaningful impact in the lives of many.

Responsibilities:

• Ensure Compliance with Government Tenders and HSA Requirements: Actively ensure all supply-chain solutions comply with necessary government tender specifications and Health Sciences Authority (HSA) registration requirements to facilitate seamless market access and maintain compliance. Provide guidance and support to sales teams to navigate complex regulatory environments, helping align solutions with regulatory standards for market entry and expansion.
• Maintain High Standards of Quality: Oversee the implementation of quality standards within supply-chain solutions to exceed industry standards, building long-term partnerships and customer trust.
• Tactical Execution of Tender Costing and Sample Preparation: Actively engage with sales teams to meticulously prepare tender costings and quotations, ensuring accuracy and adherence to internal guidelines for approval. Efficiently coordinate the tactical aspects of sample preparation and shipment, and communicate with internal departments to secure the necessary information, underpinning the organization's tactical approach to market engagement and operational excellence.
• Collaboration with Industry Leaders and Experts: Engage with industry leaders to stay informed on trends, regulations, and best practices in healthcare, driving innovation in the organization's solutions.
• Prepare and Maintain Regulatory Documents: Review, prepare, and submit product dossiers, including variations, for registration and notification submissions. Track submissions and completions to ensure compliance with regulatory authorities' requirements. Including but not limited to labelling and packaging of medical devices
• Address Regulatory Issues: Attend to issues related to the sales and distribution of regulated products, compliance with Quality Management Systems (e.g., ISO 13485), local and regional regulations, GDPMDS standards, and company SOPs.
• Meticulous Book keeping and Documentation: Maintain current product licenses and registration documents, and support audits to ensure proper bookkeeping and compliance.

Job Requirement

• Bachelor’s degree or higher in STEM/Bio-medical education or relevant fields
• At least 1 years of relevant working experience in Quality Assurance / Regulatory Affairs in structured medical device environments
• Good knowledge in ISO 13485, HSA Regulations, and regional medical device regulations
• Tactical mindset and strong problem solving skills
• Excellent communication and interpersonal skills, with the ability to liaise with internal departments and external partners to gather and disseminate necessary information effectively
• High level of attention to detail and precision in all aspects of work, from document preparation to regulatory compliance and quality assurance
• Willingness to adapt to changing regulatory landscapes and commit to continuous learning and professional development in the field of healthcare regulation and supply chain management
• Pro-active team player, mature, resourceful, meticulous, analytical and able to work independently
• Able to speak Mandarin in order to liaise with business partners based in China
• Proficiency in MS Office applications is a MUST

The Job:

Your role is to provide efficient and effective integrated person-centred health and social care to residents residing in SingHealth region. You will support Senior Associate Wellbeing Coordinators (SAWBCs) and WBCs in identifying and carrying out the interventions from the residents’ care plan. You will serve as a touchpoint to SingHealth residents and patients, and journey with them towards better health.

Your job includes but is not limited to the following:

• Monitor residents' wellbeing and care plan through regular check-ins
• Coordinatate health and social care by liaising with various stakeholders within the integrated community care team
• Implement changes to care plans developed with residents, in consultation with SAWBCs/ WBCs
• Maintain updated documentation of care plan, post-intervention follow-ups, and engagements with resident's and/or caregivers
• Assist in screening residents for health and/or social care needs such as administering physical & functional ability tests, basic vital sign measurements, simple questionnaires to understand residents' financial situation, screening residents' home environment and etc
• Share information on suitable community resources and services for residents to rely on
• Support team with community outreach and engagement efforts

Requirements:

• Local Diploma in healthcare or non-healthcare related studies or
• Higher NITEC / NITEC / GCE N/O/A Level with minimally 2 years of relevant experience
• Good verbal and written communication skills
• Operational experience in and knowledge of health, social and community care sectors preferred

Role

Offer IT Services and Solutions to customers

Job Scope

• Identify and develop new business opportunities.
• Cold calling to arrange meetings with potential customers and prospect.
• Maintaining and developing relationships with existing customers and prospects to ensure
  satisfaction and repeat business.
• Prepare and deliver compelling product demonstrations and presentations to customers.
• Prepare and provide sales quotations to customers.
• Negotiating contracts, the terms of an agreement and close sales.
• Establish sales objectives through effective forecasting.
• Providing support, information, and guidance to customers.
• Set sales forecast, reviewing own sales performance, aiming to meet or exceed targets.
• Interfacing with vendors / suppliers and building up relationships.
• Team player and able to work under fast-paced environment.\
• Assisting in implementing the sales strategy as set by the Sales manager, including strategies for encouraging repeat business and up-selling.
• Collaborate with internal, including technical support and product development to ensure customer needs are met.
• Up-keep of customers and partners/supplier’s database – updating where necessary.
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager.
• Ensure all customers are handled in customer-oriented manner

Job Requirements

• Strong technical knowledge of IT industry and its products and services
• Excellent interpersonal and communication skills.
• Excellent problem-solving and negotiation skills.
• Ability and desire for sales job with a confident and determined approach.
• Matured, proactive and able to work independently with minimal supervision.
• Should be capable of thriving in the competitive markets.
• Highly Self-motivated and ambitious in achieving goals.
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility and determination.
• Be cost consciousness, positive and enthusiastic.
• Be confident yet reassuring manner with clients always.
• Be well-organized skill and persistence in completing tasks on time.
• Be pleasant and highly customer oriented.
• Be conscious and sensitive to business practices.
• Be practical and realistic: Responds quickly to customers and demonstrates efficiency.
• Good presentation skills and time management.
• Good telephone and face-to-face personal skills are essential.

Other Skills

• Privy to confidential information held on our databases and must exercise discretion.
• Confident to deal with several things at any one time and constantly re-evaluate priorities
• A polished appearance is necessary when meeting with clients.
• Occasional overtime may be required as per management’s request.
• Bilingual, strong command of English and spoken mandarin would be advantageous.

Role

Assists and supports the sales team by coordinating and facilitating sales activities, ensuing the smooth functioning of sales operations, and providing excellent customer service. This includes, but is not limited to scheduling meetings, preparing presentations, proposals and raising purchase order.

Job Scope

• Answering of phone call and message recording during the absence of Sales personnel.
• Coordinate and assist with sales activities, including sales queries, correspondence, order processing, pricing, product availability, purchase orders, warranty tracking.
• Support the sales team in preparing quotes, proposals, and sales presentations to customers and notifying delivery schedule details & consignment updating.
• Raising Purchase Order and coordinate with partners/suppliers on delivery schedules, samples request, shipment tracking and relevant documentation issuance.
• Stock receiving and item quantity confirmation (when stock arrives).
• Coordinate with internal departments, such as system setup, logistics and finance to ensure smooth order processing and delivery to customers.
• Handle customer inquiries, complaints and requests in a timely and professional manner and provide excellent customer service.
• Assist with sales and marketing initiatives, including trade shows, promotional events and product launches.
• Collaborate with Technical team to ensure accurate and detailed product information is provided to clients
• Work closely with Finance team in outstanding payment follow up.
• Timely filing of documentations.
• Ensure an efficient tracking system of all paperwork.

Job Requirements

• Good knowledge of IT products, services and solutions.
• Proven experience in sales, preferably in IT industry or related technology sectors.
• Proficient in Microsoft Office Suite (Words, Excel & PowerPoint). 
• Bilingual, strong command of English and spoken mandarin.
• Team player and able to work in a fast-paced environment.
• Positive working attitude and willing to learn and take up new tasks as and when assigned.
• Meticulous and detailed.
• Excellent organizational and multitasking skills, with strong attention to detail and ability to prioritize tasks.
• Strong problem-solving skills and ability to handle customer inquiries and complaints with professionalism and diplomacy.
• Flexibility to adapt to changing priorities and deadlines.
• Good time management, resourceful and result oriented.
• Be well-organized skill and persistence in completing tasks on time.
• Be practical and realistic: Responds quickly to customers and demonstrates efficiency.
• Privy to confidential information held on our databases and must exercise discretion.
• Attention to detail is essential at all times to ensure customer satisfaction.
• Confident to deal with a number of things at any one time and constantly re-evaluate priorities.
• Knowledge of sales and marketing principles and strategies.
• Sales negotiation experience would be advantageous.

Other Skills

• Privy to confidential information held on our databases and must exercise discretion.
• Confident to deal with several things at any one time and constantly re-evaluate priorities.
• Good telephone and face-to-face personal skills are essential.
• Matured, proactive and able to work independently with minimal supervision.\
• Results-oriented mindset with a focus on achieving sales targets and customer satisfaction.
• A polished appearance is necessary when meeting with clients.

Core Responsibilities

• To provide overall support and assistance to the Orthopaedic Sales Team
• Perform sales / purchase order creation and execution for trade transaction
• Act as a liaison between Sales, Principals, and Customers in sales/ purchase orders, shipment documentation, and payment settlement
• Arrange import /export shipments via logistics provider
• Receive and prepare inventories for pre-dispatch check and dispatch
• Liaise with warehouse and delivery personnel for timely local delivery arrangement
• Coordinate and perform monthly cycle-count / annual stock count
• Identify potential issues and/or queries raised by Sales / Hospitals for effective dispute resolutions
• Investigate and escalate erroneous trade transactions for management resolutions
• Any other duties as assigned by the Reporting Manager

Performance Expectations:

• Ensure the accuracy of documents generated for distribution
• Ensure that FIFO or FEFO procedure is practiced based on IMS to prevent discrepancies in the inventory system
• Attend to enquiries promptly and provide good services to the stakeholders
• Ensure proper correspondence between suppliers and forwarders to ensure goods are received as requested
• Recommend corrective and preventive measures for non-conforming products
• Safe keep confidential records
• Implement Good Distribution Practices at all times
• Adhere to company policies and regulations

Skills & Experience:

• Possess at least a Diploma in any discipline
• Possess knowledge of MS Office (i.e. Excel, Word)
• Possess organizational, problem-solving, and good interpersonal and communication skills
• Able to take initiative, multi-tasking, work under pressure, and work independently
• Fresh graduates are welcome to apply
• Training will be provided

• Develop and conceptualize content and campaigns focused on increasing brand awareness and customer engagement across channels
• Develop, manage and execute campaigns focused on increasing traffic and sales across e-commerce marketplaces including our own (Axquisite), Shopee, Lazada, FairPrice Online, Qoo10, Amazon, GrabMart and others
• Responsible for maintaining and updating the company’s website and e-commerce marketplaces while ensuring all content (pages, products and prices) are accurately displayed
• Research, analyse and present new and innovative ways to approach and execute social content
• Stay current with changes and advances in social media and advise on new channels and approaches to adopt
• Support in the creation of artwork and content (photos and videos) for our social channels
• SEO and SEM, research, analyse and present new and fresh ways to approach and execute social content
• Attend to customers' emails, enquires, messages on all social media platforms and administrative matters
• Perform duties of order processing coordination with various internal parties to ensure all sales orders are fulfilled efficiently and promptly
• Prepare and generate quotations, orders, invoices and coordinate logistics
• Day-to-day operations (including but not limited to packing and dispatching of parcels)
• Monitor products and quality checks, stock take and inventory records
• Ensure the accuracy of recorded transactions derived from source documents

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• Candidates with relevant experiences are welcome to apply
• At least 1 year of work experience in a marketing position with a track record, preferably for digital/e-business brand
• Experience in e-commerce operations/similar is preferred
• Adept in Canva, Facebook Business Suite, Google Ads & Google Suite will be a plus
• Excellent communication skills and CRM
• Quick thinking and problem-solving attitude in tackling obstacles that may compromise on workflow, capacity and/or quality
• Ability to work as part of a team and take direction accurately
• Strong computer skills to include MS Office, web-based systems, and social media

Working Hours: 9am to 6pm (Monday to Friday)

Working Location: Thye Hong Centre, Redhill

Responsibilities:

• Attend to customer inquiries / orders
• Assist in preparation of Quotation and Sales Order for order processing
• Assist in prepartion of Commercial Invoice and Packing List for shipment arrangment
• Liase with customers (local/overseas) and freight forwarders on delivery schedule
• Collaborate with other departments to ensure sales, queries and deliveries are handled efficiently and promptly.
• Provide billing information to Accounts Department
• Assist in administrative works as required

Requirements:

• Minimum GCE ‘O’ Level & ITE or Diploma with 2 years working experience will be an advantage
• Proficient in Microsoft Word, Excel and other administrative application
• Possess good interpersonal and communication skills

The Division of Supportive and Palliative Care is conducting research projects to improve health services for patients with cancer and other serious illnesses. The projects aim to develop, evaluate and implement novel models of healthcare service delivery for palliative care.

The research coordinator will perform a variety of activities under the supervision of the Principal Investigator and/or their designate:

• Conduct literature reviews
• Screen and recruit patients/ research participants
• Conduct semi-structured interviews with patients/ research participants
• Attend to the administrative and logistic needs of research projects
• Assess patients for supportive and palliative care needs and manage any identified needs

Job requirements

• Bachelor’s degree in science related degree preferred.
• Strong interpersonal skill, able to interact and manage participants and clinicians at all levels
• Motivated, independent and hardworking individual with a keen interest to learn and gain experience in health services research