Location: Toa Payoh

Key responsibilities:

1. Initiate connections with potential leads and clients by diligently following up and entering their information into our CRM system for streamlined management.
2. Proactively cultivate and expand relationships with leads, ensuring systematic tracking and qualification of these connections.
3. Engage in proactive follow-ups with leads to convert them into loyal customers of our brand.
4. Handle all incoming inquiries from both local and international customers via phone calls.
5. Develop a comprehensive understanding of our products, including room types and amenities.
6. Utilize the property management system proficiently to address room availability, log special requests, and provide relevant information to customer inquiries.
7. Conduct training sessions for our agent partners worldwide and support live sales efforts at the property.
8. Offer consistent support and services through various communication channels such as phone calls, emails, online chatbots, and social media platforms.
9. Proactively anticipate and address customer needs as they arise.
10. Meet service level agreement targets regarding response and follow-up times.
11. Achieve key customer service metrics, including maintaining professionalism during interactions and securing high customer satisfaction scores.
12. Provide regular updates and reports to management regarding lead interactions and overall data analytics.
13. Compile reports detailing customer needs, interests, issues, and valuable feedback gathered during interactions.
14. Generate daily reports on room occupancy, lead inquiries, market feedback, and recommend strategies to enhance booking numbers.
15. Work closely with the marketing team to understand various campaigns, promotions, and marketing channels to effectively communicate with leads.

Required skills and attributes:

• Candidates with at least 2 - 4 years of experience and proven track record in sales or customer service roles.
• Exceptional verbal, reading, written, analytical and reasoning skills are a must
• Robust interpersonal, communication and relationship skills
• Must be bilingual in English and Mandarin Chinese
• Strong Microsoft Power Point and Excel Skills desirable
• Have a customer-oriented (Anticipate and identify the needs of customers) mindset and an acumen for understanding and addressing customer needs and wants
• Experience with CRM/EDM software an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Location: Toa Payoh

Working Days: Mon - Fri

Responsibilities:

1. Lead the development and execution of the overall digital strategy and roadmap.
2. Collaborate with external agencies to define precise marketing objectives and measurable goals.
3. Recommend marketing budgets, oversee spending on digital campaigns, and manage relationships with external agencies.
4. Manage the creation of on-site and off-site content for SEO purposes, strategically building backlinks and partnerships for improved SEO performance.
5. Supervise the design and production of marketing collaterals and assets.
6. Coordinate with external marketing agencies for on-site marketing and partnerships with key stakeholders like universities.
7. Ensure alignment of content calendar with campaign promotions, special events, and brand guidelines.
8. Identify the most effective marketing channels and content types based on user journeys and target personas.
9. Develop comprehensive content marketing and digital marketing plans.
10. Monitor, analyze, and optimize the performance of paid/organic channels and campaigns.
11. Take ownership of marketing KPIs for each content asset class and marketing channel.
12. Promote marketing assets and content across diverse social media platforms.
13. Collaborate with agencies for Search Engine Optimization, website analytics, and website content enhancement.
14. Conduct A/B testing in close collaboration with agencies to enhance ad performance.
15. Monitor and manage cost-per-click to maximize investment returns.
16. Draft clear briefs with specific, measurable targets for short-term promotion campaigns and oversee their implementation.
17. Deliver comprehensive reporting on the performance of short-term campaigns.

Required skills and attributes:

1. Bachelor's Degree/Diploma in business, marketing, public relations and Communications or related majors.
2. Preferably with at least 3-5 years of marketing experience. Prior experience in digital marketing will be a major advantage.
3. Any experience with tools in EDM, analytics and marketing automation are advantageous
4. Possess good analytical, planning and organisation skills.
5. A good team player and able to work independently.
6. Ability to work well under pressure and tight timeline.
7. Performance oriented and put in the effort to exceed expectations
8. Experience in managing a team

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Industry/ Organization Type: Labels Converter

Position Title: Admin & Sales Coordinator

Working Location: Central - Toa Payoh

Working Hours: 5 days (Monday to Friday: 8.30 am-5.45 pm)

Salary Package: Up to SGD 2200-2500 + Variable bonus

Duration: Permanent

Key Responsibilities

Review and handle all telephone and email enquiry or correspondence.

Manage incoming/outgoing email, and prioritize items as necessary

Issuing of Delivery Order/Invoice and coordinating delivery with 3rd party delivery logistics.

Creating of Production Jobsheet

Ordering of Materials

Develop and build strong relationship with Vendors and assist in day-to-day customer service activities

Min. O level

Min. 1 year of working experience in a related field

Have Production experience will be a plus

Training will be provided to an inexperienced candidate

Kindly apply through the following methods:

Submit your application by email your resume to [email protected]

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Business Development Manger Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

JOB PURPOSE

The Brand Communications Manager are the guardians of the brand and will be responsible for ensuring that the products, services and product lines that fall under the brand are continually enhanced to resonate with current and potential customers.

He/She will strategize and/or lead brand and creative team in planning, development and direction to increase brand awareness, deliver engaging content, and create value and performance of the brand via the brand experience and products. He/she is also responsible for the development of the team.

RESPONSIBILITES

BRAND

Drive Brand Management Strategies

• Develop brand strategy, including setting, refining and communicating of style guides, guidelines, vision, mission and value proposition
• Translate brand elements into plans and go to market strategies

Drive Brand Communication and Public Relations

• Develop and execute all public relations communications for internal and external stakeholders and media actions on all channels, including offline, online and social media

Corporate Identify Management

• Maintain brand integrity across all company marketing initiatives and communications and manage category performance
• Develop and ensure that brand governance are strictly adhered
• Oversee new and ongoing market and advertising activities

Product Marketing Management

• Identify actionable insights such as fashion trends, data, competitor’s media performance, and marketing trends
• Optimize range planning to meet customer and business demands such as matrix allocation, drop planning, concept alignment
• Collaborate directional guide for stakeholders such as developing creative assets, product information, buying presentation and buyers brief

CREATIVE

Drive Creative Direction

• Design campaigns for creative direction, and bridge aesthetic in accordance to brand governance
• Develop and drive creation of playbooks, guides and content development on platforms for internal and external stakeholders
• Direct creative content, campaigns concept and copywriting

Analytical Skills

• Strategic and analytical skills with the ability to interpret data from various sources and offer creative solutions
• Manage Budget, Strategize Team’s Development and any Ad-hoc project assigned

KNOWLEDGE AND SKILLS

• Marketing, Mass Communication degree or equivalent is a plus
• Preferable with at least 3 to 5 years’ experience in the fashion industry is a plus
• Proficient in Microsoft Office
• Confident, enthusiastic and a talent in story telling
• Strong verbal and written communication skills are required
• Pleasant disposition with excellent interpersonal skills
• Organized in campaign management and detail oriented
• Passionate in events planning
• Knowledge in social media marketing and CRM is a bonus
• Experience with complex data environments, analytics platforms such as Google Analytics is a bonus
• Interest in luxury/fashion, art and design

​We regret that only shortlisted candidates will be contacted.

Job Scope:

• Develop and execute effective sales strategies to meet or exceed revenue targets.
• Encourage and motivate the sales team to upsell grooming services, retail products, and special promotions.
• Monitor and analyze sales performance, identifying opportunities for growth.
• Foster a customer-centric environment by ensuring all interactions prioritize exceptional service.
• Resolve customer inquiries, complaints, or issues promptly and professionally.
• Train and supervise staff to provide knowledgeable assistance regarding grooming services and products.
• Oversee inventory levels, ensuring adequate stock of grooming supplies, pet accessories, and retail products.
• Implement inventory control measures to minimize losses and optimize product turnover.
• Train, and supervise a team of sales associates, ensuring they are knowledgeable about products and services.
• Conduct regular team meetings to communicate sales targets, promotions, and new product information.
• Provide coaching and performance feedback to enhance individual and team performance.
• Ensure the shop is well-organized, clean, and adheres to health and safety regulations.
• Collaborate with grooming and administrative teams to streamline operational processes.
• Manage opening and closing procedures, including cash handling and security protocols.
• Work closely with the marketing department to implement and promote special offers, events, and loyalty programs.

Job Requirement:

• Minimum of 2 years in retail sales management, preferably in the pet grooming or pet care industry.
• Strong negotiation and communication skills
• Analytical and problem-solving abilities
• Attention to detail and accuracy in record-keeping
• Ability to adapt to changing market conditions and organizational needs
• Willingness to stay updated on industry trends and best practices
• Ability to work collaboratively with cross-functional teams
• Effective communication and interpersonal skills
• Ensure compliance with relevant laws and regulations.
• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously
• Attend to emergency call and able to work during public holiday or weekend if required
• 6 working days per week

We are regret that only shortlisted candidates will be notified.

Manager post in management.

1. More than 5 years of corresponding work experience in the post of a manager.

2. Willing to work in shifts and mobile locations, and the working location is not fixed; go out to work more. Develop the company's business and marketing business promotion work, and achieve the company's monthly and annual sales performance tasks.

3. Cooperate with the company to arrange overtime work. When the subordinate employees are absent from work, they must assist in arranging all the work and day to day operation.

4. Assist in the development and delivery of staff training which is consistent with business needs.

5. Prepare all schedules to maximize productivity and keep labour costs within budget.

The Salesperson is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Develop the Citi franchise with specific client base
• Refine and implement a sales and marketing strategy aiming at substantially improving Citi's client footprint and maximizing associated revenue
• Work with management and colleagues to establish a clear marketing plan with defined priorities and market penetration and revenue objectives
• Ability to leverage existing contacts network, understand client needs, introduce the Citi offering, convince clients to adopt it and increase client satisfaction and Citi revenue
• On-boarding and prospecting key clients
• Assist other team members in strategic positioning as well as to close transactions with various internal stakeholders
• Improved footprint with the client base – which should translate into incremental sales credit and trading revenues for the various relevant trading desks
• Thorough product and clients knowledge with relevant products and client base
• Should be able to forge a trusted relationship with other salespeople in order to be able to leverage Citi's franchise and source relevant buying and selling opportunities for the clients the person is responsible for
• Broadened responsibilities either across client types or products in the region or even across other regions
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation.
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Prior Sales experience at a financial services organization
• Broad client relationships preferred
• Experience in a client facing role working with the buy-side community
• Self-Motivated, excellent interpersonal and communication skills
• Advanced problem solving skills
• Must have or be able to obtain licenses required, Series 3, 7, 55, 63

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

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Job Family:

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

.

• Ensure cleanliness of food outlet area; stock and prepare food items as required.
• Monitor cleaning rotation schedule on the daily basis.
• adhere to safety and general procedures
• Assist in the development and delivery of staff training which is consistent with business needs
• Verify and supervise line staff and that work are prepared for the next day.
• Track and prepare all schedules to maximize productivity and keep labor costs within budget.

Requirements

• Proven work experience
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Familiarity with sanitation regulations

Roles & Responsibilities

Responsibilities

• Monitor portioning and ensure quality food preparation to control food
• Communicate all inventory and supply needs to Chef.
• Ensure cleanliness of food outlet area; stock and prepare food items as required.
• Monitor cleaning rotation schedule on the daily basis.
• adhere to safety and general procedures
• Assist in the development and delivery of staff training which is consistent with business needs
• Verify and supervise line staff and that work are prepared for the next day.
• Track and prepare all schedules to maximize productivity and keep labor costs within budget.

Requirements

• Proven work experience
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Familiarity with sanitation regulations

1. More than 5 years of corresponding work experience in the post of a manager.

2. Willing to work in shifts and mobile locations, and the working location is not fixed; go out to work more. Develop the company's business and marketing business promotion work, and achieve the company's monthly and annual sales performance tasks.

3. Cooperate with the company to arrange overtime work. When the subordinate employees are absent from work, they must assist in arranging all the work and day to day operation.

4. Assist in the development and delivery of staff training which is consistent with business needs.

5. Prepare all schedules to maximize productivity and keep labour costs within budget.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing performance of the sales team

Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

• Minimum Diploma in Real Estate Management or with years of MA experience
• Knowledge of BMSM Act & other relevant regulations
• Good Negotiation & communication skills

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying!

Overview

The key responsibility for this role is to lead a global team of commodity leads – drive strategy and transform the team to the next level of digital and integrated Supply Chain Management. To Develop and drive material and supply chain management strategies to deliver customer requirements and maintain financial competitiveness for Kulicke & Soffa. This position requires the incumbent to have direct commodity management experience gained in Semiconductor Equipment or similar industries. Able to communicate with all levels of management with suppliers and internal stakeholders. This position requires the incumbent to demonstrate competencies: Collaborative, Competitive, Creative, Reliable and Leadership.

Job Description

• Develop commodity strategy for mechanical / electro-mechanical sub-assemblies, modules, and commercial parts.
• Review commodity gaps and develop / drive implementation of new sources to close gap.
• Provide support to all business teams on materials and supply chain related to supplier capacity, schedule, deliveries, and costing.
• Provides management with regular recommendations / updates on commodity matrices performance & related commodity strategies moving forward.
• Sources for new suppliers, develop supplier strategy to meet cost, quality, technology, and delivery for all commodities.
• Plans and conducts regular business reviews with Key Suppliers to ensure aligned goals & business directions.
• Supports in resolving supplier quality problems and improve supplier manufacturing and business processes.
• Collaborates with key stakeholders to understand business priorities and drive key improvement matrices.
• Establishes and maintains rapport with critical suppliers to assure a high level of focus on total quality and cost effectiveness.
• Provides regionalization & risk mitigation input to ensure no delay / shortfall of material supplies.
• Lead and/or supervise project management (Cost Negotiation, NPI, Sourcing, Benchmarking, Process improvement)
• Other duties as assigned.

Experience requirements

• Proven ability to work in cross-functional teams and competent in managing a highly Global energized cross cultured team.
• Strong sense and experienced in cost saving methodologies e.g. value engineering, logistics optimization, negotiation skill and collaboration.
• Cost Benchmarking, RFQ analysis and Make-Buy analysis.
• In-depth knowledge of materials, technology, cost, commodity roadmaps and supply sources.
• Strong understanding of Contract law and contract drafting for different types of Product / Services.
• Strong commercial acumen and data presentation skills with an ability to influence and persuade stakeholders.
• Good working knowledge of SAP or Oracle including Purchase Order, Material Master, PIR, Contract management.
• Strong Analytic skill and process automation knowledge.
• Strong Decision-Making, project management & change management skills
• Organized, detail-oriented, and strong focus on results.
• Meticulous with good communication and problem-solving skills
• Ability to inspire teamwork and to effectively lead others.

Other Requirements

• 8+ years’ experience in Global / Regional commodity management and procurement for Semiconductor or similar industries covering multiple regions / countries.
• Minimum Bachelor of Engineering

COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves over 500 vulnerable children and youth yearly. In line with our vision to provide a continuum of care for those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

RESPONSIBILITIES

About the Job

We are looking for a dynamic and forward looking professional who has a track record of building employee capability and engagement, full spectrum of HR admin management and improving processes.

Leading a team of 3, you would need build capability in your team and inspire others to improve the way we do things. A strong administrator yourself, you should have experience with improvement projects using approaches such as business process re-engineering, lean management or leveraging on IT to increase efficiency and effectiveness. A strong communicator, you will need to be a team player and work well with multiple parties such as operational heads as well as our HQ colleagues. You will also need to be good at change management and yet patient when change is not able to happen fast. Emotionally balanced, you are able to be firm but yet supportive when needed

Managing your team, your key responsibilities will include general admin to ensure excellent functioning of the CYG corporate support and the meeting of children's homes licensing and funding requirements, employee engagement and organisational development, full suite of HR administration covering recruitment/retention, maintenance of employee records, supporting DHQ HR in payroll accuracy, talent management and staff development.

Details of key responsibilities are as follows:

1. Lead HR and admin team in a way where processes, admin and HR practices are effective, efficient and of high standards
2. Conduct regular reviews of SOPs and Admin processes to realise efficiency gains and improve effectiveness
3. Ensure that statutory, government and funding requirements of CYG and children's homes are met for admin and HR.
4. Be a thought partner to the management team on HR and admin matters.
5. Oversee a full spectrum of HR admin including:
   • Support in manpower planning.
   • Recruitment and retention of talent to meet operational needs.
   • Employee relations including staff grievances and displinary issues.
   • Support DHQ in compensation and benefits matters including ensuring accuracy for payroll and benchmarking.
   • Capability development plan and execution.
   • Plan and facilitate appraisal processes
   • HR admin work such as records, reports and training administration.
6. Manage employee engagement and organisational development to enable a positive and conducive culture.
7. Ensure support for management meetings and timely preparation of statistics, reports and surveys.
8. Undertake assignments and projects as and when required.

• Degree in Human Resources Managemant, Business Studies/ Administration/ Management or equivalent.
• Candidate must possess at least 5 - 10 years of similar working experience in a mid to large-size organization with a fast-paced environment.
• Strong leadership skills.
• Track record in process improvements, employee engagement and/or organisational development preferred.
• Good experience in HR management.
• Good interpersonal, analytical, and problem-solving skills
• Able to handle pressure and handle multiple tasks.
• Strong communication and coordination skills.
• Meticulous, resourceful, independent and able to work in a fast-paced environment.
• IHRP Certification Preferred

Woking Hours

9am to 6pm (Monday to Friday)

Working Location

Children and Youth Group - Gracehaven Children's Home

3 Lorong Napiri Singapire 547528

Duties and Responsibilities:

• Reviews and advises on contract terms and conditions.
• Review project scope and conduct cost negotiations.
• Conducts project cost control and administers project budget monitoring to maximise profits.
• Handles work-in-progress monitoring, preparing the WIP reports (revenue vs costs vs physical completion), and progress claim certifications.
• Handles variation or change request claims, additions & omissions review and cost substantiation.
• Documentation preparation for tender bidding, submission of relevant cost spreadsheets, and profitability analysis.
• Documentation preparation for project opening, closing, bill settlement, and profit-taking.
• Manage contractual dispute matters amicably with the relevant internal and external stakeholders.
• Manage and prepare all contract documentation and agreements, as well as provide support in the drafting of contractual/dispute letters.
• Liaison with legal counsel and/or lawyers relating to contract arbitration and/or litigation.
• Identifying project risks, defending claims, handling disputes, and managing resolutions.
• Works closely with Managerial Accounting Manager to produce budget forecasting, half yearly project cashflow review.
• Monitor the cost of all phases of planning and construction with the parties concerned.
• Work closely with Business Units in preparing monthly updated project progress and costing.
• Drive continuous improvement initiatives and develop best practices.

Requirements:

• Relevant degree with at least 8 years of QS / Contracts Management experience.
• Ability to understand financial statements.
• Resourceful, innovative and able to foster collaboration.
• Energetic, self-driven, independent and proactive.
• Good interpersonal, communication and organisational skills.
• Meticulous and service-oriented.
• Knowledge of Singapore Commercial Law, Public Sector Standard Conditions of Contract and SIA Contract.
• Computer literacy, particularly with Excel and PowerPoint presentations.

Our ideal applicant has direct channel marketing experience, and project execution and networking skills. Highly desired is a mix of strategic planning aided by proactive self-aided research around vendor product/program offerings, data-driven decision making, effective ROI measurement of programs and communications, collaborating with the business, growing relationships both internal and external (vendor) with a view to growing the opportunities, quick problem-solving techniques, and always doing the right thing- staying compliant.

Responsibilities:

• Develop channel-specific marketing campaigns and events with a data-driven mindset, articulating clear Marketing ROI through effective marketing. Basic understanding and use of ELOQUA is a must
• Maintain strategic relationships with existing vendors and channel partners, with a view to grow our “Marketing Services” portfolio
• Partner with the company’s strategically assigned vendors to drive brand, product awareness, and growth
• Drive channel sales and increase market shares through effective and modern marketing to increase the visibility of our products.
• Drive end user and channel marketing - Search out new channel partnership opportunities to help drive business growth. Explore various agency collaborations where applies
• Drive partner- and end-customer-driven integrated events and roadshows, both digital or face-to-face where applied, with all necessary marketing levers that enrich event experiences and work with necessary regionally aligned resources from ideation to execution. Identify agreed success KPIs and follow thru successful execution. This needs strong collaboration and execution skills working with Product Managers and vendors, leading with modern marketing techniques and technologies where applicable
• Working with the Intelligent Digital Marketing (IDM) team, develop end-user Marketing Campaigns, primarily digital, to increase influence with end-customers, generating the intent base for specific campaigns
• To participate in the Marketing Qualified Leads (MQLs) generated by the campaign
• Maintain a pipeline of approved and funded projects towards the P&L Measurements
• Using business intelligence data and to track effectiveness and identify new opportunities or strategies
• Xvantage: lead program management standpoint working with digital lead and various regional counterparts towards launch and execution strategies defining growth. A thorough understanding of Xvantage and articulating the value proposition externally is important (Training will be provided)
• Work with relevant departments to produce high-quality marketing material for promotions and product launches
• Modernize marketing through digital and new-age marketing techniques.
• Assist with resource and budget optimization before all necessary executions; timely and proactive call out of gaps and recommendations along the journey towards effective closures
• Assigned added responsibilities not limited to, but particularly, the health of our SG- Marketing performance and data-driven recommendations by an individual

Requirements and Qualifications:

• Bachelor's degree in marketing or a related field. Degree in marketing a plus
• Direct channel marketing experience (8-10 years preferred); though leader in Tech is a plus.
• Speed in execution, rolling up your sleeves where needed, working collaboratively with the team in many instances
• Strong digital Marketing skills that drive our key evolving platform initiatives, generating reach and eventual revenue/profit
• Always willing to research and experiment. Eg. Xvantage
• Digital and modern marketing experience a must
• Strong networking and communication skills
• Additional duties may be applicable, such as overseeing the financial well-being of the marketing department.

Responsibilities

• Responsible for working closely with staff in day-to-day outlet operation
• Maintain good rapport with staff to ensure sales target are achieve by individual and team performance
• Ability to drive sales and build a new customer base
• Promote brand awareness and the company’s service/ products to customers
• Handle customer’s feedback professionally
• Lead and motivate staff in providing excellent service

Overview:

You'll be responsible for the sales and strategic planning of marketing and development initiatives across various sectors, including Institutions, Community Bands, Military Bands, Church, Dealers. The overarching goal is to achieve consistent growth, profitability, and operational efficiency while supporting dealers in meeting their sales targets. In addition, you’ll also be involved in sales activities, monitoring of market trends, optimizing inventory levels, executing advertising and promotional programs, formulating pricing policies, monitoring competitors, and supporting event marketing efforts.

Key Areas of Responsibilities: -

1. Sales Activities and Target Achievement:

• Participate actively in directing and controlling sales activities to achieve predetermined targets and long-term company objectives.
• Work closely with the team to implement effective sales strategies.
• Stay informed about market trends and customer needs to enhance sales performance.

2. Payment Collection Management:

• Ensure timely collection of payments from customers, eg Institutions, dealers etc.

3. Inventory Management:

• Optimize inventory levels to minimize storage costs for Yamaha and Non-Yamaha products.
• Responsible for ordering of stocks and monitor inventory levels regularly for efficient inventory management.

4. Marketing Plan Development and Analysis:

• Contribute to developing marketing plans and targets by analysing sales results.
• Provide market intelligence feedback to support the development of marketing strategies.
• Identify potential business development opportunities aligned with the company's strategic plans.

5. Advertising and Promotional Programs:

• Develop and execute advertising and promotional programs to drive business plans.
• Manage various marketing channels, including online and offline platforms.
• Enhance brand visibility and attract potential customers through effective marketing.

6. Pricing Policy and Competitor Monitoring:

• Formulate and implement pricing policies considering order forecasting and inventory control.
• Monitor competitors and other marketing activities.
• Recommend countermeasures based on acquired information to address competitor movements.

7. Workshop and Seminar Organization:

• Organize and coordinate workshops and seminars for institutions and band directors to enhance engagement and networking opportunities.
• Utilize events to increase product awareness and generate business opportunities.

8. Participation in Promotions and Trade Fairs:

• Actively engage in promotional activities, exhibitions, and trade fairs.
• Represent the company professionally and build relationships with customers and industry professionals.

9. Perform any adhoc duties or projects as assigned.

Requirements: -

1. Diploma and above, preferably related in Business Administration, Marketing, or a related field (or equivalent experience).
2. Minimum 1-2 years of relevant working experience in Sales and Marketing roles, preferably in the relevant industry.
3. Exceptional verbal and written communication skills to effectively convey product features, benefits, and value propositions.
4. Analytical thinking to assess market trends, competitor activities, and customer behaviour.
5. Excellent communication and interpersonal skills.
6. Competence in using digital tools and platforms for communication, presentations, and sales tracking.
7. Ability to multitask, prioritize, and meet deadlines.
8. Intrinsic motivation and a proactive approach to sales activities.
9. Knowledge in Yamaha music products will be an added advantage.
10. Experience in playing a Wind, Percussion or String instrument will be an added advantage.
11. Knowledge in Microsoft Windows.
12. Fresh Graduates are welcome to apply for this position.

• minimally 10 years experiences of spa/massage
• can work on public holidays
• can stand/work for long hours
• can work on shifts/change of shifts
• Double up as store manager duties as needed
• Manage issues that may arise from staff or customers
• Develop business strategies to reach out to more customers, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Maintain outstanding store condition and visual merchandising standards
• Propose innovative ideas to increase market share

Job Description:

Job Objectives

The job holder will be in charge of Customer portfolio and is Airbus Helicopters representative for any concerns regarding Spares, Repair, PBH, Blades, AOC and Warranty administration flow.

• To guarantee the logistics performance to the customers for Spares, Repair, PBH, Blades, AOG and Warranty needs while securing Airbus Helicopters Material & Logistics financial performance.
• Manage and coordinate all actions for customer satisfaction. He/She needs to organize regular meetings, visits with the customers. Provide customer with information on support and services.
• Collect and discuss customer feedback.
• Monitor the support and service performance at individual customer level.
• Launch and pilot any required action plan.
• Act as Customer Support Manager (CSM) focal point for customer interface and support Vietnam based customers.

Job Responsibilities

• Ensure treatment of all customer’s orders and deliveries on time and on quality.
• Ensure customer reporting of order book.
• Regularly liaise with central organization stakeholders, such as Head of Segment and CLM referent by ensuring proficient communication.
• Monitor logistics KPI & performance (including financial performance) and the KPI performance at the individual customer level.
• Launch action plan regarding KPIs dashboard and problems/opportunities met.
• Share forecast & planning about customer’s logistics flow anticipation, fleet data collected and trend analysis.
• Provide recommendations to improve logistics service (internal / external).
• Ability to communicate and know the customer and their organization (e.g. Executive team, Engineering, Finance, Maintenance, Planning, Customer’s buying process / cycle including legal and commercial aspects, T&Cs, budget planning) as well as understand the customer’s market & environment.
• Establish credibility with customers to develop strong and lasting relationships with key customer executives / customer’s stakeholder based on mutual trust, respect, integrity and credibility.
• Building confidence and trust gaining the right to advise on customer strategy and increasing the customer’s loyalty.
• Building a network within the customers’ organization and positively influence the overall perception of the business.
• Identify, assess, respond (to mitigate / to increase impact and/or probability),
• monitor, follow-up and report regarding risks and opportunities in his/her area of duty.
• Identify and prioritize events that might negatively/ positively affect the programme/process/ function objectives and categorize them.
• Launch and actively follow up on replenishment orders from the day of order placement until the day of parts availability including AOG assistance, lead-time monitoring, discrepancy report and freeze code processing considering the commercial policies applicable (Repair, warranty, upgrade etc.) and material and logistics related contractual obligations and industry standards.

Job Requirements

• Diploma or Degree in Business Administration, Engineering or related disciplines from a recognized institution
• Minimum 3 years managerial experience in Customer Service environment, preferably in the aviation industry
• Ability to communicate, interact effectively at different working levels
• Proficient in SAP, Microsoft Office like Excel is preferred
• Able to work independently in multi-task environment

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

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Experience Level:

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

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