Job purpose:

You are part of the Device Connectors Sales team to identify business opportunities and generate profitable sales with the full range of Phoenix Contact products in both new and existing customers.

Creating a long-term business partnership and achievement of Regional DC Sales goals are ensured through a professional customer approach.

RESPONSIBILITIES:

• Achieving the overall Sales target with positive contribution margin in the assigned set of customers
• Maintaining a collaborative and aligned relationship as an integral part of the BA DC SEA Sales & Marketing Team
• Develop new customers and manage existing accounts.
• Regular customer engagement to foster a positive relationship.
• Maintaining a collaborative relationship with supporting departments with SEA Finance & Controlling, Supply Chain Management, Marketing Communication, Quality & Assurance.
• Assist Regional Sales Manager in timely report submission, other sales-related matters and ad hoc tasks or projects as assigned
• Updated with recent industrial and market business knowledge on area of responsibility:

1. By representing the company in attending industrial events and fairs, roadshows and formal business functions
2. Knowledge transfer within the BA DC SEA Sales & Marketing Team

REQUIREMENTS:

• Degree/Diploma in any discipline with at least 2 years in Indoor Sales experience.
• Proficient in Microsoft office application especially in MS Excel and MS Words
• Good communication, analytical and problem solving skills.
• Fluent in English in both written and spoken.
• Pleasant personality with initiative and customer-oriented.
• Disciplined, hardworking and able to perform under pressure.
• Detail oriented, resourceful and ability to work independently.

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing performance of the sales team

Brief description of the Restaurant

We bring people together in one precinct with distinct lifestyle concepts to provide great food, drink, and entertainment for any day and any time from lunch to late night.

Your role is a really important one, as you’ll be part of our family where you’ll create the first and lasting impression for our guests, and they’ll want to be back time and time again for delicious food, drinks, and hearty conversations with us.

The General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop, while ensuring our operations continue to uphold the vision of providing excellent service and value-add to our customers. Good candidates are adept leaders with strong business minds and a knack for organization and collaboration.

Job Descriptions

# The Role:

As a Marketing Manager, your role is to lead and manage a team of executives and creatives to develop and oversee marketing strategies and campaigns to help grow brand awareness. This role will encompass analytical, digital, creative, commercial and administrative responsibilities.

# You should have/be:

• Have a passion and the ability to lead, guide, and nurture a team of marketing and creative members
• Ability to work strategically and systematically, delegating tasks well to reporting subordinates
• Strong communication skills and high emotional intelligence
• Creative and innovative problem solver

# Responsibilities:

• Able to develop a full spectrum of marketing and communication efforts to achieve our company’s business goals
• Able to lead a Marketing & Events Sales team to develop, plan, and execute strategic marketing and promotional activities to drive customers’ outreach and engagement
• Responsible for overall marketing communications, promotional activities and guest experiences in our restaurants and bars
• Build strong relationships and foster inter-department collaboration and external vendors and/or agencies to ensure the smooth execution of marketing plans
• Manage online channels with timely updates and engaging content on social media channels and brand websites
• Manage team to produce on-brand copywriting and development of our marketing collaterals
• Propose and facilitate partnerships, barter deals, sponsorships, and events that support business objectives
• Develop and implement media relation strategies and tactics to increase brand awareness
• Measure, monitor, and report on the effectiveness of marketing and media relations efforts; ROI on marketing and PR spend; key performance indicators

Job Requirements

• Minimum Diploma/Degree in Business Marketing or related studies
• Minimum 3-5 years of experience in a similar role will be required

Working hours

• 5 days work week 9am-6pm

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Job Description & Requirements

salon managers are responsible for the successful operations of beauty and spa salons. Responsible for both profit and customer satisfaction, salon managers lead their teams of salon staff to provide excellent services, maximize profit and follow all health and safety regulations. As a salon manager, you will be in charge of hiring, training and dismissing staff members and managing the salon's day-to-day activities. Salon managers are often promoted or hired from other salons, where they previously gained experience in salon specialty services. With enough experience, salon managers may eventually become salon owners.

To become a salon manager, you generally need to hold licensure in cosmetology and years of experience offering services to customers. Excellent communication skills are a must for salon managers, so you must enjoy talking to people, be able to communicate with your team and have basic math skills to manage business profits and expenses.

Responsibilities

• Meeting with new and existing clients, including doctors, pharmacists, nurses, and other health care professionals. Identify and develop new accounts in the healthcare industry, as well as promote medical products to potential clients, mostly medical practitioners.
• Present company products to potential and existing customers in order to increase sales. Maintaining good business relationships to increase future sales.
• Identifying customers' needs and recommending company products that best fulfil those needs.
• Maintaining solid working relationships with new and existing customers by providing excellent after-sales service.
• Promptly submitting purchase orders to the relevant department.
• Preparing sales reports as well as territory analyses and submitting them to management.
• Plan work schedules and weekly and monthly timetables with the area sales team or discuss future targets with the area sales manager.
• Provide timely reports on sales performance to sales manager
• Manage and generate response to queries from potential customers and follow-up on leads and referrals.
• Keep updated with product knowledge and stay informed of competitors’ products.
• Develop and maintain an up-to-date customer list with contact details.
• Conduct product demonstrations and emphasize saleable features/customer benefits.
• Implement action plans to achieve sales targets for assigned territories.
• Work with management to consistently build trust, credibility and consistently strong customer demand and preference for products and services including building Key Opinion Leaders in respective accounts.
• Assisting customers enquiries and provide quotation as needed.

Job duties & responsibilities:

• Work closely with Management and marketing team to develop new online/offline retail strategies to drive business to the various sales channels
• Research, identify and understand potential new target audiences, their spending and buying behaviour
• Create partnership opportunities and collaboration with other brands to achieve business goals
• Analyze market trends, competitive landscape and industry leaders' products and services
• Regular review meetings with Management and Sales teams to ensure that business goals are aligned and well communicated throughout the organisation

Requirements:

• Minimum Diploma in Business / Marketing. Special interest in jewellery is highly advantageous.
• At least 3-5 years’ experience working in Marketing, Retail Sales or E-Commerce related fields
• IT literate. Experience and knowledge in using social media as a marketing tool
• Entrepreneurial spirit and strong commercial acumen
• Self-driven and a strong team player
• Great interpersonal and communication skills

This is a part time position with the possibility of converting into a full time role at a later stage.

Flexibility to work from home. Regular meetings with Management twice a week at agreed timings.

Job location: Toa Payoh Central

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

About Globibo

Globibo is a comprehensive Conference Technology Company as well as an International Language & Training Service Provider. We are the largest Integrated Event Technology Provider in Southeast Asia and the benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Your impact

You will play a huge role in assisting the development of Globibo’s presence in the region by working with our existing international clients. Collaborate with the largest brands and organizations in the world to provide world-class translation, interpretation & training projects. Leverage our in-house platforms and network of international partners to customize and deliver solutions.

Account Servicing (50%)

• Respond to enquiries, provide quotations/proposals
• Follow up on converting and extending quotations
• Keeping contact health for VIPs in green (+5 contacts monthly)
• Regularly reach out to all contacts in Account to keep mindshare
• Effectively increase revenue from existing clients
• Establish long-term support contracts
• Leverage existing contacts to identify new Leads in the account
• Company Introduction to New Leads

50% Project & Product Management

• Determine & document project scope with Customers
• Manage Customer Interaction and Change Management
• Follow up on Customer / Student Feedback
• Identify and contract required partners for service delivery
• Manage projects/events at the location
• Develop, Customize and/or Improve marketing material for platforms and services
• Identify Partner for strategic/scalable growth
• Follow up with the product development team on product improvements

Your Potential Profile

You are a self-motivated individual work enjoys working independently. You are passionate about language learning or event technology services

1. Bachelor's Degree or above in Marketing/ Business Management, or a related field
2. 3-5 years of experience in corporate sales (B2B) or project management
3. Great communication skills, Fluent English required (written and speaking) to communicate with global clients
4. Ability to identify and address the specific needs of each customer
5. Highly motivated & Independent Individual with an eye for detail & analytical skills
6. Prior experience in communicating with senior managers
7. Result- orientation; high focus on driving (business) results and KPIs

Your Benefits

• Group Incentive Scheme
• Solid Induction Programme with a personal mentor
• Best functional training program in the industry
• Personal Development Plan with weekly coaching and external training
• FlexiTime working options
• FlexiPlace working options
• Exposure to the leadership development program

Your Career Path

In this role, you would have the opportunity to:

• Reach out & develop relationships with industry partners, and stakeholders; bring about Globibo’s brand image & presence in the industry
• Play a pivotal role in leading business development & sales for a relatively new market
• Penetrate new organizations, convince & develop relationships with entirely new contacts & potential clients
• Work on varying & dynamic opportunities/projects
• Experience the entire end-to-end sales and project cycle from idea conception to implementation
• Collaborate with our technical subject-matter experts across services, work in tandem with other operational teams/members

Please note that your personal data/ assessment results will be kept strictly confidential and treated as per the Personal Data Protection Act (PDPC) / General Data Protection Regulation (GDPR) for candidates who are based in the European Union.

In the meantime, please find some basic information about our world-class Career Development Program:

• Globibo Career Path: http://www.slideshare.net/globibo/globibo-career-path
• Globibo Career Development: http://www.slideshare.net/globibo/career-at-globibo-overview
• More Career information under: https://www.globibo.com/career.php

Re: Accounts Manager

With regards to this position, we are an interior renovation company.

The duties includes:

a. Serves as a liason between a company and its customers ensuring all outstanding customers and client loyalty satisfaction.

b. Developing account plan.

c. Managing clients relationship accounts

d. Operating as the lead point of contact on all matters to accounts.

e. Overseeing accounts managements

f. GST and management accounts submission.

Applicants who are interest kindly drop us an email: [email protected]

Adrenalin Group is an integrated communications agency that assists our clients in amplifying their story to achieve their brand needs with a wide spectrum of solutions and engagement touchpoints tapping on our expertise, creativity, technology and innovation core.

We provide the full suite of event management services across our teams to ensure that our client’s events are brought to life – to impress the audience and to drive brand awareness and reach.

As a social enterprise, we strongly believe that we can employ not only creative talents but those with special needs. We are a team and a support system all in one to tackle this fast-paced and challenging industry of events planning.

If you are a passionate and driven individual who would like to work beside a dynamic group of professionals who are dedicated to pushing boundaries and making a lasting impact – let’s chat.

Let’s talk about what you will be doing as the Office / HR Manager

• Ensure the smooth day-to-day operation of the office
• Oversees office administration processes (office safety and security, overall office environment, facilities, office equipment, supplies, etc.)
• Act as a point of contact for employee questions and concerns
• Foster a positive work environment through effective communication, conflict resolution and office activities
• Implement initiatives to enhance employee engagement and satisfaction
• General suppliers and service providers’ relationship management, including sourcing and negotiating with vendors/suppliers
• Make sure the company remains well-informed about the most recent government regulations and potential funding opportunities, and recommend any innovative and valuable options for the company
• Handle basic HR functions, including recruitment, employee on-boarding and off-boarding, internship programme management, medical insurance account set-up, security door access, device assignments and team calendaring
• Support the Managing Director with the management of schedules, coordination of meetings and handling of communications and other ad-hoc requests

If you can do all that, you have what it takes. It might also help if...

• Relevant experience in Office Management or Executive Assistant roles
• Knowledge of Microsoft Office products and applications
• Experience with executive-level calendar management
• Confident, independent, and self-motivated
• Team player, able to multi-task and prioritise
• Strong coordination and organisational skills
• Meticulous, efficient and pro-active
• Strong interpersonal skills

Job Description & Requirements

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Able to fly and attend meeting negotiation with buyers frequently
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

Job Description

Key Roles and Responsibilities:

• Design relatively complex managed service solutions to meet client requirements by integrating technology and service design across the network technology domain
• Conduct sales presentations, product demonstrations, installation, and maintenance of company products.
• Design the Managed Service offering, interfacing with the platform delivery team.
• Test and validate new designs features and delivery models or recommend improving existing service offers that is being taken to market
• Responsible for the service design deliverables of the solution, working with internal teams and partners to ensure supportability.
• Support the validation processes by obtaining sign-off from technical, service, and costing stakeholders.
• Service design of solutions for the client that will be commercially competitive whilst mitigating risk.
• Map the client's requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development (Network).
• Execute a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis, and roadmap, highlighted impacts, consequences, and benefits of the intended transformation (people, process, technology).
• Assist the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client’s current network architecture, platforms, and operating models
• Share client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future
• Coach, mentor and act as advisor in service design situations
• Assist the sales teams to have a commercial model discussion with the client
• Identify all service costs and populate cost models accurately to ensure full visibility of costs related to the delivery of the service over the contract term
• Create and get sign-off from relevant stakeholders on the solution design that will form part of the commercial model
• Assist with vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition

Knowledge, Skills and Attributes:

• Working knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models
• Comfortable working with costing models in partnership with sales and finance stakeholders
• Proficiency in Network/Infrastructure Managed Services
• Ability to communicate potential improvements and value of our solutions to all levels of stakeholders; including C-suite decision-makers
• Ability to work within a team, contributing to the success of the team while making a personal contribution; especially in a matrixed organisation
• Up to date knowledge on emerging trends in technology, Managed Services Integration, Network, etc
• Analytical skills and ability to discover and analyze all input and data

Academic Qualifications and Certifications:

• Tertiary level – bachelor’s; or post-graduate degree with experience in a consulting capacity
• Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics
• Scaled Agile certification or equivalent

Required Experience:

• Track record of designing network managed services solutions to large enterprise accounts
• Proof of structuring large, multi-year profitable contracts
• Solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design
• Seasoned experience working in an environment with global delivery and in multiple geographies and industries

Technical Account Manager (TAM) – Public Cloud Operations is an individual contributor role who will provide technical expertise to manage “Public Cloud offers” available in market like Microsoft Azure; Amazon Web Services; Google Cloud etc.

TAM will facilitate the building of platform and will be responsible for management and Quality of Service of the cloud offers during the RUN phase. TAM will be responsible for owning and resolving the technical issues on the platform which comprises for multiple technologies.

Candidate should be skilled in causal analysis and have excellent verbal & written communication skill in order to manage global stakeholders.

Brief of activities would be performing by this role:

• Technology watch (study, documentation)
• Customer study and proposal for better experience
• Cloud migration tools knowledge
• Service Management & Project Management
• Handover to Run team after build/ implementation in public cloud
• Change Management
• Presales support
• Solution proof of concept
• Design and build support for customer and TTM projects
• Public Cloud Design/ Build/ Operation Support:
• Provide Knowledge Transfer to the L2/ RUN teams
• Work closely with Engineering team & Validate new Products and Major Releases related to Cloud offers
• Presales Support : provide technical support to Presales team/teams
• Perform initial deployment and Validation of Public Clouds architectures (Azure/AWS/GCC)
• Provide Root Cause Analysis (RCA) for all major problems
• Ensure the consistent Level-3/ principal support for Public Clouds, Roles & Features to Level-2 system teams and customers
• Provision of technical consultancy to development plans and projects
• Provide Root Cause Analysis (RCA) for all major problems
• Maintain a thorough understanding of the tools, systems, and processes required to provide quality customer support.
• Manage cross-functional deliverables, and detailed timelines.
• Coordinate plans with business teams & operations to meet strict project deadlines for on-time delivery.
• Ensure delivery of required documentation (technical, procedures, configuration management tools) required for handover to Operations teams
• Introduce his customers to new solution features and will suggest according to their solution usage
• Report anomalies and write/manage proactive/corrective actions plan
• Organize Customer meetings, Deliver Monthly Dashboard on Solution Usage & performance
• Support & Assist our Customers in their service usage (Best practices, configuration, Q&A, help/follow to the incident resolution)
• Have overall accountability of the Quality of Service of the managed cloud offers. Responsible for the regular Quality of Service (QoS) reporting of the cloud platform (KPI definition, SLA achievements). Responsible for management of the Operational teams through Operating Level Agreements.
• Manage the Release & Patch Management process with the production team to make sure the platform is up-to-date. Make sure the appropriate CAB are activated and obtain CAB approval
• Be in close relationship with the problem manager to speed up problem resolution and corrections implementation

Educational Qualifications

• University degree in Engineering or Science or BS Computer or equivalent with 60% or above.
• ITIL Certified
• MCPIT/ MCSE/ Linux Certified
• AWS, MS-Azure; GCC Expert Certifications
• Project Management/ Service Delivery or Management

Relevant Experience

• 12-15 years of managing IT Systems/ Virtualization
• 4-6 Years of experience in designing, migrating and implementing Public Clouds (Azure/AWS/GCC)
• 5-8 years of Service/ Project management

Desired Skills/Knowledge:

• Excellent knowledge and solid experience in “Public Cloud offers” available in market like Microsoft Azure; Amazon Web Services; Google Cloud etc.
• Excellent knowledge of Cloud migration tools.
• Knowledge on VMWare ESXi, vSphere; Linux, Windows
• Understand and willing to provide Cloud management support on rotational basis, 24 X 7
• Problem solving and investigation capabilities
• Strong communication skills
• Good written and fluent English and good interpersonal skills
• Should be a team player

Job Summary:

• Title: Claim Specialist cum Assistant Operations Manager
• Industry: Logistics
• Working Location: Harbourfront
• Employment type: Full-time, permanent

Job Responsibilities:

• Identify potential claims, coordinate with the insurance team, and open claim files accordingly
• Discuss with the internal department and respond to claim notifications from customers and third-party service providers
• Lead and guide the process of claim incident management
• Verify the liability based on the SOP, agreements, terms and conditions, whenever applicable
• Liaise with different stakeholders to mitigate and minimize further losses and damages on running claim cases
• Propose cost recovery whenever applicable and possible
• Deal with claim-related documents (eg LOI, liability or No further liabilities letters, invoices, etc)
• Follow-up on running/open claim cases
• Provide updates on open claim cases and share the monthly/weekly overviews with stakeholders
• Assist on operational-related matters as assigned
• Other ad hoc duties and initiatives assigned

Job Requirements:

• Possess a minimum of tertiary qualification with at least 3 years of relevant experience
• Possess good IT skills
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Job Description:

1. Evaluating and optimizing marketing and pricing strategies.
2. Analyzing market trends and preparing forecasts.
3. Generating new business leads by leveraging website, social media and other channels.
4. Collaborating with our vendor principals on their marketing programs in support of the marketing strategy, business plans, and forecasts for assigned products.
5. Increasing brand awareness and market share.
6. Plan and execute all paid and non-paid digital marketing, including SEO, email, Adwords, remarketing and social media content.
7. Work towards organic search optimisation including conducting keyword research, review technical SEO issues and recommend fixes, optimise on page content and build off-page optimisation.
8. Establish and produce ongoing web analytics reports and recommendations related to the improvement of the corporate website.
9. Coordinating marketing strategies with the sales, financial, public relations, and production departments.
10. Developing and managing the marketing department's budget.
11. Overseeing branding, advertising, and promotional campaigns.
12. Managing the marketing department's staff.
13. Sharing funnel conversion improvement ideas and feedback for presenting quarterly and annual reports to senior management.
14. Promoting our brand at trade shows and major industry-related events.
15. Keeping informed of marketing strategies and trends.

Requirements :

1. Bachelor’s degree or equivalent professional qualification in marketing or business.
2. Minimum 3 years experience in a Marketing role (Worked with IT software or IT hardware companies is a plus)
3. Proficiency in electronic marketing automation software such as Hubspot / Freshworks - Freshmarketer.
4. Extensive knowledge of marketing strategies, channels, and branding.
5. Superb leadership, communication, and collaboration abilities.
6. Exceptional analytical and problem-solving skills.
7. Strong time management and organizational abilities.
8. Strong track record conceptualizing and organizing events (In-person and online)
9. Experience in handling public relations
10. Digital marketing knowledge is a must
11. Experience with wordpress is a plus
12. Good working knowledge of Google analytics, Google Adwords, Google search console, google tag manager, keyword planner, Ahref and any other website analytics tool
13. Have drive and ambition to create successful marketing campaigns

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Planning Marketing Strategy

• Develop and implement a strategic integrated marketing communications plan and correlating expenditure budgets annually
• Regularly define and identify most effective communication channels to promote existing products and services
• Develop advertising opportunities (e.g. through specialist publications, radio or other media)

Creating Marketing Content

• Design and development of marketing materials (including overseeing photoshoots), as well as write copy for use across marketing channels such as collateral, social media, and direct marketing emails (EDM)
• Manage digital marketing and social media activity across the various social media platforms, including the development of content and analysis of reach and conversion

Driving Brand Partnerships

• Cultivate relationships with potential marketing partners, as well as explore new target markets and marketing avenues
• Source for and promote events that will drive traffic to the F&B outlets and grow revenue

Brand Management & Awareness

• Coordinate and manage media/ public interest to generate coverage and maintain awareness of the brands
• Handle and coordinate all media requests, media releases, enquiries and presentations -hosting media, influencers and VIPS to drive quality media and impactful word of mouth
• Keep current with marketing trends, competitive analyses, new communication techniques and digital platforms, in order to explore and recommend creative ways to reaching out to target audience
• Plan a monthly/seasonal promotional calendar of activity, generating ideas for new offerings
• Evaluate and prepare reports showing the results of marketing campaigns (return on investment, effectiveness, feedback, etc.)
• Maintain effective internal communications to ensure all relevant internal departments are kept informed of marketing objectives

Customer engagement

• Facilitate customer engagement and retention on-site through various marketing channels (eg. tactical offers) in order to improve brand loyalty, expand outreach, visibility and value.
• Support the Operations team in managing guest experience on-site
• Respond to media or customer queries/complaints as well as host special events to promote restaurants
• Build and maintain customer database and engage through regular customer communique (eg. newsletters, loyalty programme etc)

Job Description

a) To report and assist the Project Director (EHS) and oversee the overall safety aspects of project(s).

b) The detailed duties and responsibilities include but not limited to the following:

i) Develop, implement & maintain EHS management system.

ii) Ensure compliance to corporate EHS policy, implement actions to drive compliance and improvements to maintain EHS Management Systems.

iii) Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement.

iv) Lead and facilitate compliance, EHS internal audit/surveys.

v) Organize and lead regular EHS inspections, meetings, and monitoring of corrective/preventive action.

vi) Review new processes and lead risk assessment relevant to the new processes.

vii) Responsible for corporate EHS reporting requirements.

viii) Lead incident/accident investigation, write up report and follow up on effectiveness of implemented action.

ix) Plan and facilitate EHS training programme to increase safety awareness.

x) Coordinate and work together with all departments, contractors/vendors to advise on all EHS related issues.

xi) Promote zero accident culture in the company to strive group EHS KPI targets.

xii) Ad-hoc matters as assigned which is necessary for the execution of the project.

Job Requirements

i) Bachelor’s degree in engineering or health and safety related disciplines.

ii) Minimum 5-10 years working experience as WSHO for A1 building contractor or EHS management role.

iii) Possess valid MOM registered WSHO, NEA registered ECO and PUB Registered ECMO license.

iv) Good communication skills, team player, good knowledge and understanding of ISO9001, ISO14001 and ISO45001, good written and spoken English.

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About You

We are looking for a New Equipment Digital Marketing Manager managing Americas, EMEA, and APAC to be based in our APAC office in Singapore.

In this high visibility role, you will organize and execute programs that generate new prospects for the New Equipment salesforce. You will also help drive the sales funnel from action, interest, desire, and action.

This permanent role reports to the Director of Digital Marketing based in the US.

Your Key Responsibilities

• Based on the annual digital sales plan, develop a digital marketing roadmap of New Equipment campaigns, including a budget forecast, leads, proposals, and revenue targets per campaign.
• Understand & educate the organization on which digital channels work best for the target audience in New Equipment.
• Review incoming campaign brief proposals; evaluate & prioritize campaign in overall roadmap strategy given budget and resources.
• Own and drive revenue for customer-facing tools/sites such as Otis Create, eCommerce, etc.
• Forecast, measure, analyze, and report on the impact of programs on internal and external stakeholders.
• Collaborate with Marketing Communications & Field/Regional Marketing to communicate and educate the sales team regarding new and planned marketing activities, including global, regional, and local programs.
• Review campaign results in dashboards and suggest opportunities for improvement; develop pipeline acceleration continuously.
• Coordination of campaign creative with Paid Media and OTIS HQ MarCom’s, including sharing best practices for the target audience in New Equipment.
• Partner closely with internal stakeholders across the OTIS Digital Marketing Ops, COE, Marketing Communications & Digital Technology team based in headquarters on content updates, as necessary, and to ensure proper tracking in advance of and during campaigns.

Your Requirements:

• A Bachelor’s degree in Business/Digital Marketing/Marketing Communications or a related field will be required.
• Have 5 years of working experience leading, planning, executing, and optimizing digital campaigns in-house or with an agency.
• Has project management experience in managing marketing campaigns and tracking results and demonstrated ability to deliver outcomes by meeting quality, time, and budget expectations.
• Ability to develop and deliver corporate-level presentations and proficiency in MS products (Excel, PPT) and other marketing technology as needed (Monday.com, webinar tools, marketing automation platforms, CRMs, etc.).
• Understanding/expertise in digital marketing channels that drive demand generation and leads for the sales funnel. Excellent attention to detail and results-driven
• Highly organized and structured, able to deal with multiple tasks and competing priorities.
• Effective communication skills, both written and verbal

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

Bistro Bar is looking for Cook Cum Bar Manager.

Responsibilities:

• Have experience working in restaurant kitchen.

• Ensure freshness of ingredients.

• Cook food items accurately to specifications and plate according to standard presentation style.

• Weigh, measure and mix ingredients according to recipes.

• Monitor the food par level after each meal period.

• Assist in the accomplishment of tasks within the time frame given.

• Ensure areas of responsibility are clean, tidy and organized.

• Assist in daily purchasing and receiving of goods.

• Assist in monthly inventory counts and record food wastages.

• Ensure proper hygiene practices based on Food & Beverages Safety and Hygiene policies and proper storage methods are always followed.

• Able to work in hot environment

Salary: $3000 - $4500 (depends on experience)

Working hours: 6-days work week, 12pm to 12am

Location: 3mins away from Bendemeer MRT Station