Job Description

You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

Responsibilities

• Maintaining and updating supplier, sales, and customer records.
• Keeping track of the sales team's communication with customers.
• Liaising with other departments on administrative matters of mutual importance.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Accurately cost and draw out customer quotations.
• Developing and monitoring performance indicators for sales and staff members, and compiling reports.

Requirements

• A GCE “O” Level, Higher Nitec or Diploma in business administration, business management, or a related field preferred.
• Experience in administration and high-volume office work may be advantageous.
• Strong analytical, organizational, and time management skills.
• The ability to multitask and quickly switch your focus.
• Excellent written and verbal communication skills, as well as customer service skills
• Exceptional interpersonal skills and a proactive approach toward problem-solving

Job Scope:

1. Managing and motivating the sales team to achieve sales goals and objectives

2. Developing and implementing sales strategies and promotions to increase revenue

3. Conducting performance evaluations and providing coaching and training to sales staff

4. Building and maintaining strong relationships with customers and optometrists

5. Staying up-to-date on product knowledge, industry trends and competitor activity

6. Analyzing sales data and reporting on sales performance and market trends

7. Maintaining a high level of customer satisfaction and resolving any customer complaints

8. Collaborating with the store manager to achieve overall business objectives

9. Ensuring the sales team is aware of and adheres to company policies ad procedures

10. Developing and managing sales budgets and forecasts

Requirement and qualification:

• Willing to work retail hours, weekends and PH.
• Sales Driven.
• Self Motivated and able to work independently.
• Customer service skills.

Job Responsibilities

- Plan, organize, implement, and monitor regional service (product) and project promotion activities to ensure the achievement of promotional objectives.

- Provide guidance and supervision for regional service (product) and project promotion efforts to ensure the effectiveness of the promotions.

- Regularly submit comprehensive summary reports on service (product) and project promotion activities, analysing the effectiveness of the promotions.

- Conduct thorough market research to identify trends, opportunities, and customer needs in the logistics sector.

- Analyse market data, competitor activities, and customer feedback to develop actionable insights and strategies.

- Enhance the company’s brand presence through effective marketing materials, digital campaigns, and event management such as market promotion gifts, coupons, and resources.

- Address client inquiries, resolve issues, and provide exceptional service to enhance client experiences.

- Work closely with sales teams, operations, and other departments to ensure alignment of marketing efforts with business objectives.

Job Requirements

- 1 to 2 years in a related field of work with relevant working experience

- Bachelor’s degree in Marketing, Business Administration, Logistics, or a related field.

- Good understanding of basic market promotion and abilities to apply them

- Basic ability to analyze target customer groups and plan promotions; clear logical thinking, strong analytical skills, and proficiency in Microsoft Office software.

- Results-driven with a proactive approach to problem-solving.

- Ability to work independently as well as part of a team.

Join our clients team as a Regional Sales Manager and take your sales career to new heights!

As a Regional Sales Manager, you will play a vital role in driving business growth and expanding our client's customer base. You will be responsible for developing and maintaining strong relationships with key accounts, identifying new business opportunities, and achieving sales targets within the assigned region.

We are seeking a highly motivated and results-oriented individual who thrives in a fast-paced and competitive sales environment. The ability to effectively communicate, negotiate, and build rapport with clients is essential.

If you are a driven sales professional with a proven track record of exceeding targets and a passion for building and maintaining customer relationships, this role is perfect for you.

Responsibilities:

• Create and implement sales strategies to drive business growth and achieve sales targets.
• Develop and maintain strong relationships with key accounts.
• Identify new business opportunities and convert them into sales.
• Provide exceptional customer service and support to clients.
• Collaborate with cross-functional teams to ensure customer satisfaction.
• Stay up to date with industry trends and competitor activities.

• Minimum of 2-3 years of experience in sales.
• Proven track record of exceeding sales targets and driving business growth.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Self-motivated and results-oriented.
• Ability to travel within the assigned region.
• BSc or MSc degree, preferable Mechanical Engineering.

• Salary based on experience
• Discretionary bonus
• Permanent Position

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement

Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, marital status, social origin, political opinion, or any other status protected by applicable national laws.

Commitment to Diversity

Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across Asian countries.

Reasonable Accommodations

Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals, in accordance with applicable national laws. We engage in an interactive process to determine effective, reasonable accommodations. If you need assistance or an accommodation, please contact us at [email protected].

Compensation Information

For client positions, compensation information will be provided in accordance with applicable national laws. When required by law, salary information will be included in job postings or shared during the interview process. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws

Both Keller Executive Search and our clients comply with national and local laws governing nondiscrimination in employment in the countries where we operate. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment

Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on any protected characteristic as defined by applicable national laws.

Privacy and Data Protection

We process personal data for recruiting and employment purposes in accordance with applicable data protection laws in each country where we operate. For more information, please review our Privacy Policy at www.kellerexecutivesearch.com.

Pay Equity

Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

Country-Specific Information

Employment laws and practices can vary significantly across Asian countries. We comply with all applicable local laws and regulations regarding employment practices in the areas where we operate. Specific information relevant to your country will be provided during the application process.

Additional Considerations

1.     Language: Where required by local law or where it significantly enhances accessibility, we will provide key employment information in relevant local languages.

2.     Cultural Sensitivity: While maintaining our commitment to equal opportunity and non-discrimination, we respect the cultural diversity across Asian countries and strive to balance international best practices with sensitivity to local customs and norms.

3.     Work Authorization: Compliance with local work authorization requirements is essential. Please be prepared to provide necessary documentation as required by national laws.

Veteran Status

In countries where applicable, both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with relevant laws regarding veteran employment.

Genetic Information

In accordance with applicable laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws

Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Additional Assistance

If you need further assistance to fully engage in our application process, please contact [email protected].

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within Asia.

Join our clients team as a Regional Sales Manager and take your sales career to new heights!

As a Regional Sales Manager, you will play a vital role in driving business growth and expanding our client's customer base. You will be responsible for developing and maintaining strong relationships with key accounts, identifying new business opportunities, and achieving sales targets within the assigned region.

We are seeking a highly motivated and results-oriented individual who thrives in a fast-paced and competitive sales environment. The ability to effectively communicate, negotiate, and build rapport with clients is essential.

If you are a driven sales professional with a proven track record of exceeding targets and a passion for building and maintaining customer relationships, this role is perfect for you.

Responsibilities:

• Create and implement sales strategies to drive business growth and achieve sales targets.
• Develop and maintain strong relationships with key accounts.
• Identify new business opportunities and convert them into sales.
• Provide exceptional customer service and support to clients.
• Collaborate with cross-functional teams to ensure customer satisfaction.
• Stay up to date with industry trends and competitor activities.

• Minimum of 2-3 years of experience in sales.
• Proven track record of exceeding sales targets and driving business growth.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Self-motivated and results-oriented.
• Ability to travel within the assigned region.
• BSc or MSc degree, preferable Mechanical Engineering.

• Salary based on experience
• Discretionary bonus
• Permanent Position

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement

Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, marital status, social origin, political opinion, or any other status protected by applicable national laws.

Commitment to Diversity

Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across Asian countries.

Reasonable Accommodations

Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals, in accordance with applicable national laws. We engage in an interactive process to determine effective, reasonable accommodations. If you need assistance or an accommodation, please contact us at [email protected].

Compensation Information

For client positions, compensation information will be provided in accordance with applicable national laws. When required by law, salary information will be included in job postings or shared during the interview process. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws

Both Keller Executive Search and our clients comply with national and local laws governing nondiscrimination in employment in the countries where we operate. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment

Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on any protected characteristic as defined by applicable national laws.

Privacy and Data Protection

We process personal data for recruiting and employment purposes in accordance with applicable data protection laws in each country where we operate. For more information, please review our Privacy Policy at www.kellerexecutivesearch.com.

Pay Equity

Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

Country-Specific Information

Employment laws and practices can vary significantly across Asian countries. We comply with all applicable local laws and regulations regarding employment practices in the areas where we operate. Specific information relevant to your country will be provided during the application process.

Additional Considerations

1.     Language: Where required by local law or where it significantly enhances accessibility, we will provide key employment information in relevant local languages.

2.     Cultural Sensitivity: While maintaining our commitment to equal opportunity and non-discrimination, we respect the cultural diversity across Asian countries and strive to balance international best practices with sensitivity to local customs and norms.

3.     Work Authorization: Compliance with local work authorization requirements is essential. Please be prepared to provide necessary documentation as required by national laws.

Veteran Status

In countries where applicable, both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with relevant laws regarding veteran employment.

Genetic Information

In accordance with applicable laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws

Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Additional Assistance

If you need further assistance to fully engage in our application process, please contact [email protected].

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within Asia.

Job Outline:

1. Responsible for driving sales growth and achieving the targets of the assigned territory.

2. Responsible to build effective business relationship with internal & external customers.

Duties and Responsibilities:

1. Service existing accounts and expand the product portfolio penetration in each account.

2. Support the sales team by executing the trade plan displays, check and ensure promotions/discounts are executed accurately.

3. Support product penetration strategy, to ensure the increase stock holding of fast-moving products are in place in accordance to the Key Account Manager’s direction. Monitor results and provide feedback to the sales team when necessary.

4. Ensure adherence to customer coverage and frequency of the assigned accounts, defined by the organisation.

5. Ensure excellent customer service quality.

6. Keep up-to-date with new product knowledge and market intelligence.

7. Reports submission – frequency to be defined by BU as deem fit:

• Field activities reports
• Pre-call plan
• Monitor and report activities of competition. Competitive information that is expected to be reported includes price, product launches/refresh, delivery schedule, merchandising and promotion programs, etc.

Minimum Requirements:

1. Diploma in relevant field. A background in a scientific discipline or a combination of scientific knowledge and relevant experience would be advantageous.

2. Minimum 3 years of merchandising experience in key accounts management with focus in retail pharmacy industry & lower trade /wholesalers.

3. Possess a good attitude and interpersonal skills.

4. Conscientious worker and a team player

5. Ability to work independently and uphold private and confidential information.

6. Ability to identify challenges and present solutions to Key Account Manager.

7. Competent in English, Mandarin & dialects and good communication skills.

8. Proficient in MS Office: Microsoft Word, Excel.

Job Outline:

1. Responsible for driving sales growth and achieving the targets of the assigned territory.

3. Responsible to build effective business relationship with internal & external customers.

Duties and Responsibilities:

1. Service existing accounts and expand the product portfolio penetration in each account.

2. Develop plans to expand customer base in retail pharmacies and general/lower trade, including but not limited to medical halls, super/hypermarts, convenient stores, etc. Drive healthy sell in & increases off take of Xepa Souls’ products portfolio in the designated territories.

3. Propose, develop and execute sales expansion strategy, new accounts and product penetration strategy and trade terms, in consultation with Key Account Manager. Monitor results and adjust strategy when necessary.

4. Ensure adherence to customer coverage and frequency of the assigned territory, defined by the organisation.

5. Ensure excellent customer service quality.

6. Keep up-to-date with new product knowledge and market intelligence.

7. Reports submission – frequency to be defined by BU as deem fit:

• Field activities reports
• Sales Forecasts and Reports
• Customer analysis
• Monitor and report activities of competition. Competitive information that is expected to be reported includes price, product launches/refresh, delivery schedule, merchandising and promotion programs, etc.

Minimum Requirements:

1. Diploma/Degree in any relevant field. A background in a scientific discipline or a combination of scientific knowledge and sales experience would be advantageous.

2. Minimum 3 years of sales experience in key accounts management with focus in retail pharmacy industry & lower trade /wholesalers.

3. Possess a good attitude and interpersonal skills.

4. Strong business acumen, negotiation and analytical skills.

5. Ability to work independently and uphold private and confidential information.

6. Ability to identify challenges and present solutions to Key Account Manager.

7. Competent in English, Mandarin & dialects and good communication skills.

8. Proficient in MS Office: Microsoft Word, Excel and Power Point.

KEY RESPONSIBILITIES

• Issues delivery orders, invoices, debit/credit memos, job orders, consignment notes, etc
• Manage basic accounting entries
• Process and coordinate deliveries to our retailers and customers
• Attend to customers’ requests and provide good after-sales support.
• Attend to customers’ enquiries from both online and offline sales channels.
• Submit invoices by electronic data interchange.
• Process and disseminate daily & weekly reports.
• Data management and filing.
• Liaise with our 3rd party service providers to provide delivery and installation services.

KEY REQUIREMENTS

• Min GCE 'N/O' level, preferably with 2 years of relevant experience in a call centre environment
• Meticulous and result-driven
• Pleasant personality with good interpersonal and communication skills
• Ability to work under pressure and multi-tasking in a fast-paced environment
• A team player with a positive service mind-set
• Proficient in Business Central will be an advantage
• Proficient in MS Office applications

(1) Service Technician (Home Appliances)

KEY RESPONSIBILITIES

1) Provides after-sales technical service on the breakdown, troubleshooting and repair of home appliances (Fridge, Washing Machine, Wine Chiller, etc)

2) Attend to walk-in customers for technical support

3) Handle customers’ enquiries on technical issues

4) Follow up on outstanding issues in a timely manner

5) Spare parts ordering and control

KEY REQUIREMENTS

1) NITEC/Diploma in Electrical/Mechanical Engineering/Air-conditioning & Refrigeration

2) Knowledge & skills in refrigerators, washing machines and other home appliances servicing and repairs

3) Team player, Trustworthy, Customer-oriented and Attention to detail

4) Process class 3 driving licence

5) Computer skills with MS Office applications knowledge

6) Team player, Trustworthy, Customer-oriented and Attention to detail

Looking for an extroverted individual who love pets like us.

This is a sales job, you need to love to speak to pet shop owners, understanding their need and wants. If you are peoples person who love to improve yourself, not afraid of the sun and rain, join us!

Responsibilities:

• Going to pet stores around Singapore, serving existing clients and building relationship with new ones
• Prepare, present sales presentation to customer
• Provide regular reports on sales activities and performance to management
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention
• Monitor customers' credit facilities to ensure prompt payments.
• Handle customers' complaints and quality issues as well as solving problems that arise from customers' orders.
• Assist in preparation of stock when order load gets heavy
• Inventory monitoring
• Prepare quarter promo
• Fast in reaction
• Detail oriented

Qualifications:

• At least a Diploma
• Ability to work independently and as part of a team
• Bilingual in English and Mandarin as this position requires to handle English and Mandarin speaking customers
• Strong customer service and relationship-building skills
• Proficiency in computer skills especially Microsoft Excel
• Must have a local Class 3/3A/3C Driving license
• Singaporean/PR Preferred

Wan Yan Pte Ltd

Sales Executive (B2B) – F&B Industry

Location: Bedok North

Full Time Non-executive 1 year exp F&B sales

Monthly$3,000to$4,000

Roles & Responsibilities

We are seeking a motivated and experienced Sales Executive with a strong background in B2B sales within the Food and Beverage (F&B) industry. As a Sales Executive, you will be responsible for driving business growth, building strong relationships with clients in the F&B sector, and meeting or exceeding sales targets. Non F&B industry but with B2B experience will be considered.

Job Descriptions:

- Identify and prospect potential B2B clients in the F&B industry, targeting key decision-makers and stakeholders such as restaurants, cafes, and food service providers.

- Conduct thorough market research to understand client needs, industry trends, and competitor activities within the F&B sector.

- Build and maintain a robust sales pipeline, managing leads and opportunities effectively to maximize sales potential.

- Develop and execute effective sales strategies and customized proposals that align with the unique requirements of F&B clients.

- Present and demonstrate product/service offerings specifically tailored to the needs of F&B businesses, highlighting their benefits and addressing industry-specific pain points.

- Negotiate pricing, terms, and contracts with F&B clients, aiming for favorable outcomes while maintaining profitable margins. Collaborate closely with cross-functional teams, including marketing, product, and customer service, to ensure seamless customer experience and successful implementation of solutions in the F&B industry.

- Regularly monitor and report on sales activities, performance, and market insights within the F&B sector to sales management.

- Foster and nurture long-term relationships with F&B clients, providing exceptional customer service and support to maximize client satisfaction and loyalty.

- Stay updated on F&B industry trends, market dynamics, and competitive landscape to identify new business opportunities and maintain a competitive edge.

Job Requirements:

- Excellent communication and presentation skills, with the ability to effectively convey the value of products/services to F&B clients.

- Demonstrated ability to meet or exceed sales targets and drive revenue growth in the F&B sector.

- Self-motivated and results-driven, with the ability to work independently and as part of a team.

- Strong negotiation and closing skills, with a focus on delivering win-win outcomes for both the company and F&B clients.

- Adaptability to a fast-paced and dynamic F&B industry environment, with the ability to prioritize and manage multiple tasks effectively. Willingness to travel for client meetings and industry events within the F&B sector as required.

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected]

We regret that only shortlisted candidates will be notified.

Wan Yan Pte Ltd

Roles and Responsibilities

• Develop and implement technical marketing plans for tubular products to meet targets/customers for South East Asia / Oceania region.
• Activities may include market research, oversight of product development; launch new products and monitor sales performance.
• Coordinate an online technical presentation which supports the sales organization strategy.
• Set relevant technical targets in line with policies and business plan.
• Adjust marketing strategy and plans to meet changing markets and competitive conditions. Liaise with other managers to ensure marketing activities are integrated with other parts of the business and align with the overall corporate objectives.
• Ensure product, process and application training material is developed and maintained supporting the value-added selling approach of the organization’s strategic direction, structures and processes.
• Can deliver major parts of training programs for process and product application courses independently.
• Able to participate in technical seminar, conference, paper thesis, presentation.
• Requires knowledge of company product line, processes, methods and document structure.

Requirements:

• Bachelor’s degree in Metallurgical Engineering, Materials Science and Engineering or Chemical Engineering.
• 2-5 years of experience in similar roles for tubular products.
• Team player with high level of initiative and able to work independently.
• Willing to travel (> 50%).

Responsibilities:

• Support Sales, Proposal and PMK team in the region and other Business Units in YEA for all 3BUs and PSBU for PLC business
• Need to communicate and collaborate with YHQ counterpart to support Biz. Stakeholders
• Area to cover: Technical support, presentation & demo (e-visit or face-to-face), Webinars/Seminars and Workshops, competitor analysis and Conducting Sales & PMK trainings
• Set up Demo Systems, Demo System enhancement with newly released items

Requirements:

• Bachelor’s Degree in Engineering preferably in Electronics / Electrical / Instrumentation
• Minimum 5 years of experience in PLC & SCADA systems
• Need to travel to the region on demand basis. (remote support with e-visits)
• Exposure to basic System Integration activities, in terms of engineering (HW & SW) & setup required for a basic Demo setup
• Additional skills such as understanding cybersecurity requirements in industrial automation (any certification), knowledge on the latest industrial technologies, including Cloud, AI, etc

ONLY SG/PR/Msian are welcome to apply.

Job Descriptions & Company Benefits

• Professional Consultation : Engage with clients to understand their needs, preferences, and budget. Provide expert advice on interior design and space planning.

• Work with our in-house draftsmen & designer : We (company) Provides our sales with the right tools such as draftsmen and 3d designer, as well as showroom(Changi) / in-house carpentry Factory(Changi), giving you an headstart with special prices & Under one block processing

• Proposal and Quotation Preparation: Prepare proposal with quotation for clients who assigned to you.

• Site Supervision and Coordination: Oversee the project's progress on-site & Update client, ensuring adherence to design specifications, quality standards, and timelines.

Our Ideal Candidate:

• Passionate about Interior Design & Providing quality service to our clients
• Basic experience with materials
• Possess work ethic and also positive & out-going attitude.
• Have basic experience in AutoCAD or SketchUp, or other relevant software.
• Have a minimum 3 years experience in Interior Design / Renovations.
• Able to speak & Write English.

Why Join Us?

• Attractive Remuneration: Full Commission based or Basic salary plus incentives (transport allowance , quarterly incentives and more) for qualified candidates.
• Incentive Trips & Annual Performance Bonus: Enjoy company incentive trips and annual performance bonus, and others allowances!
• Structured Interior Design Training: We provide intensive training and support to our team members at Reno bee pte ltd. We are committed to your professional development and offer opportunities for growth and learning, from beginner to advanced levels.
• Verified leads Provided: We provide high-quality, verified leads who are genuinely interested and serious about their interior design projects.
• Flexible Working Hours: We understand the importance of work-life balance. We offer flexible scheduling options and encourage open communication to ensure that you have the time and support needed to prioritize your family and personal life.
• Positive Company Culture: We are dedicated to building a positive company culture where you can thrive.

Join our team today and unleash your talent in a thriving and supportive environment. We are eagerly looking for individuals who are enthusiastic about interior design and would love to have you as part of our team!

We regret to inform that we have limited slots for this position, as well as a probation period before confirming.

Panasonic Information Systems Company Asia Pacific (PISCAP) is an IT solutions partner which provides IT Professional Services to 63 Panasonic Group companies in APAC Region, comprising of 7 Main Business Lines. PISCAP is an integral part of Panasonic Transformation journey. It is responsible for IT Leadership, Portfolio Management, Solutions Delivery and IT Operations with its Centre of Excellence in Singapore, Malaysia, Thailand, and Vietnam. By leveraging on Panasonic’s merit of scale, PISCAP innovates and generate sustained value to the APAC business group.

About the role:

Program Management and Integration is a key capability in Panasonic Information System Company (PISC) organization, providing cross-functional management of business transformation initiatives with broad, diverse work streams and multiple projects. This role will report to the Program Director within a matrix report structure:

Roles & Responsibilities:

• The Project Manager will operate as the program management lead partnering cross functionally to manage across all work streams, sub-projects and functions.
• Works regionally and cross functionally to facilitate and drive the timely global roll out of our integrated SAP platform, Salesforce and related interfaces.
• Creates and oversees the integrated program plans and will be responsible to deliver their program on time, on-budget, with specified scope across all functional areas, including integrated program plan (master timeline), project charter, resource plan, budget, status reporting and governance.
• Accountable to the Executive Steering Committee and ensures the necessary process, structure, resources, and governance is in place to deliver successful results.
• Partners cross-functionally to align technical solutions with business needs and enhance connectivity of business units, regions, functional areas and IT solutions/systems.
• Drives accountability and owns the Program Management deliverables including creating the optimal program structure, program kick off, building a high performing team, facilitating workshops, and program budget.
• Facilitates program key meetings. Leads on presenting updates to steering and executive committee.
• Establishes team agreements/ground rules at program start and drives collaboration and communication across teams and stakeholders to deliver optimal results.
• Facilitates conflict resolution and jumpstarts stalled deliverables by identifying and removing barriers and driving issues to timely resolution.
• Ensures Program Sponsors and stakeholders are regularly engaged for input/consultation communicating any emerging risks and corresponding mitigation plans. Provides transparent and timely reporting to all stakeholders.
• Advises and coaches stakeholders, direct reports, team members, and other project managers in excelling at their role and ensures program priorities are clear.
• Evaluates and assesses project/program post implementation and presents key findings/lessons learned to executive leadership. Communicates learnings that can be reapplied across PISC.

Desired Skills & Experience

• At least 10 years’ project management for full life cycle of business transformation projects by leveraging SAP and/or Salesforce platform.
• At least 8 years' Program Management / PMO experience with responsibility for delivering large, complex cross-functional initiatives and managing teams. Regional experience highly preferred.
• Has served as a Program/Project Management leader on multiple enterprise programs and has experience in creating program and PMO structures.
• Experience in implementing SAP or Salesforce in global/regional organizations highly preferred.
• Good understanding of sales, manufacturing and/or finance end-to-end processes.
• Industry knowledge: preferably discrete or repetitive manufacturing industry. Other non-finance industries like energy, automotive, telecommunications are equally welcome.
• Ability to manage complexity; distil complex information and processes into simple views and communications.
• Excellent in delivering presentation to project stakeholders and management team.
• Excellent skills in Excel and PowerPoint in crafting and delivering management messages.
• Ability to work with minimum guidance & directions.
• Understanding and experience with agile methodologies
• Language proficiency: English, Mandarin (preferred but not mandatory)
• May be required to travel within the APAC region (frequency: 25% or more)

We apologise that only shortlisted candidates will be contacted.

Responsibilities:

• Plan and implement competitive strategies to achieve substantial growth in the sales and market shares;
• Identify new and emerging opportunities in the market and strategically tap them to promote a new product line;
• Compile market intelligence such as competitors’ pricing, new product launches and competing activities as well as information on new players;
• Establish and manage clientele base and maintain a good working relationships with customers (eg. developers, architects, contractors, etc);
• Work with architects in setting specifications for both commercial and residential projects;
• Plan and participate in trade fairs/exhibitions to promote maximum brand exposure;
• Attend to all project tender documentation and translation if necessary;
• Prepare weekly and monthly sales forecasts on the ‘Project’ and ‘Distributor’ sectors;
• Attend to site inquiries and render technical assistance upon request by clients;

Requirements:

• Preferably a Diploma/Degree in Sales & Marketing or its equivalence with at least 1-year relevant experience in the same capacity;
• Sales-driven and customer oriented with strong communication and interpersonal skills;
• Resourceful and possess a high level of commitment and determined to excel;
• Good business acumen with sensitivity to business trends and market conditions;
• Excellent negotiation and relationship-building skills;
• Possess strong initiative and able to be a good team player;
• Those with relevant experience in consumer durables and building distribution networks have an added advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Summary

We are seeking an experienced and results-driven Digital Marketing Manager to join our team supporting our client in the Financial Services sector. The ideal candidate will lead the planning, execution, and optimization of the online marketing efforts. The primary goal is to grow the brand's influence while increasing brand loyalty and awareness. The Digital Marketing Manager will oversee various digital marketing channels, including SEO / SEM, email, social media, and display advertising campaigns.

Mandatory Skill-set

• Bachelor’s / Master's Degree, preferably in marketing or business management or related field
• At least 8 years of experience as a content manager with experience in online community building;
• Experience in managing customer-facing platform with metrics that demonstrate improvements in both customer satisfaction and cost management;
• Strong understanding of project management and the documentation essential to all digital projects such as scope of work, project brief, functional specifications, user acceptance tests, timelines;
• Experience with A/B testing, conversion rate optimization (CRO), and user experience (UX) principles;
• Eye for detail and a creative and strategic thinker;
• Adaptable to changes and new technologies;
• Excellent communication, project management, and analytical skills;
• Build relationships and work effectively with numerous departments across the region;
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Desired Skill-set

• Proficiency in Adobe Experience Manager (AEM);
• Familiar with Adobe Enterprise Manager, or has done Website work and development.

Responsibilities

• Develop and implement comprehensive digital marketing strategies to achieve business objectives, including lead generation, brand awareness, and customer acquisition;
• Plan and execute all digital marketing campaigns, including SEO/SEM, email marketing, social media, content marketing, and display advertising;
• Optimize content and website structure for search engines to improve organic search rankings;
• Manage paid search campaigns to maximize ROI;
• Monitor, analyze, and report on key performance indicators (KPIs) such as conversion rates, traffic, and campaign effectiveness;
• Work closely with cross-functional teams, including C- Level Stakeholders, sales, product, and creative teams, to align marketing strategies with business goals;
• Design content and stories to support the specific product features of the apps, marketing campaigns as per product messaging;
• Keep up-to-date with the latest digital marketing trends, tools, and best practices.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description

• Execute all sales activities starting from preparing quotations for customer and follow up on sales order and ensuring timely delivery of the goods from factory and timely shipping and invoicing to customers.
• Attend to all incoming phone calls and handle customers’ request.
• Maintain good customer business relationship.
• Liaising and Co-ordinating with internal department and external parties.
• Handle feedback from customer and resolve complaints
• Coordinate with other departments and ensure customer’s order are processed efficiently
• Archive and sort documents and data in physical and electronic form
• Undertake other ad-hoc assignments and duties

Requirements

• Minimum Diploma/ Degree in Business Admin/ Engineering
• Proficient in MS Office
• Good team player and Positive attitude
• Able to work independently

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

Overview: We are seeking a highly skilled and dynamic Marketing Director to lead our marketing team and drive the strategic marketing initiatives of our company. The ideal candidate will be responsible for developing, implementing, and executing comprehensive marketing strategies that enhance our brand presence, attract new clients, and support our overall business goals.

Key Responsibilities:

• Develop and implement marketing strategies and campaigns to promote our services.
• Lead the marketing team in the creation of compelling content, including digital, print, and social media.
• Manage and optimize digital marketing channels, including SEO, SEM, email marketing, and social media.
• Conduct market research to identify new opportunities and market trends.
• Collaborate with cross-functional teams to ensure marketing alignment with business objectives.
• Oversee the creation and execution of events, webinars, and other promotional activities.
• Analyze marketing performance metrics and provide regular reports to senior management.
• Manage the marketing budget and ensure efficient allocation of resources.
• Foster relationships with external partners, vendors, and media outlets.

Requirements:

• Minimum of 5 years of experience in marketing, with at least 3 years in a leadership role.
• Proven track record of developing and executing successful marketing strategies.
• Strong understanding of digital marketing tools and techniques.
• Excellent leadership and team management skills.
• Outstanding communication and interpersonal abilities.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Creative thinker with a passion for innovative marketing solutions.

Responsibilities:

• Direct and monitor the work flow of the entire office.
• Set sales team profit goals and hold team members accountable for goals and recognize or discipline as needed.
• Develop and manage operating budgets.
• Day-to-day staff management and development including recruitment, hiring, performance coaching and annual reviews for direct reports—all with full support of corporate office.
• Ensure training and direction for new and existing sales members.
• Act as a liaison between the customers and operations staff.
• Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
• Monthly financial analysis: including determining overall success of current customer profiles.
• Ensure all necessary documentation is accurate and timely.
• Act as a player and a coach – bring on new business, in addition to coaching the sales representatives.

What the role involves:

1. Need to manage a team of Sales Supports and Helpdesk, on top of supporting accounts.
2. Need to demonstrate leadership skills to the team and to work closely with other team leaders to achieve organisational goals and objectives
3. Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
4. Provide in-house support to the Sales Personnel & own accounts on sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts
5. Need to physically front clients and support existing key accounts on the maintenance and business development.
6. Need to take the lead on the escalations and business implementations of the allocated existing clients and organise the needed meetings internally with corresponding business units.
7. For accounts supported, need to collaborate with network offices & Tender team to reinforce strategy for tender nominations.
8. Follow-up on client quotations and enquiries within stipulated time period.
9. Generate weekly/monthly reports for customers, in accordance to their requested format.
10. Follow up on clients outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
11. Maintain customer tariffs in server adequately
12. Manage FMC filing and rates maintenance for accounts with which we are the Business Owner.
13. Arrange credit facility approval for new clients.
14. Follow up and arrange triangle shipment billing instructions with respective business units
15. Visit customers independently to support their current business needs, with the aim of business retention.
16. Take the lead in discussions with client and AFF/OFF members with regards to service recovery, first level of escalations, etc.
17. Facilitate on preparation of periodic business reviews.
18. Perform other job duties as requested by the Immediate Superior / HOD

Required Skills, Experience & Qualifications:

• At least 10 years of relevant working experience in freight forwarding/logistic/supply chain industry or related field with leadership role working experience.
• Good Leadership and interpersonal skills
• Excellent verbal and written communication
• Well organized
• Positive attitude and able work under pressure with tight deadlines
• Strong analytical, planning, organizing skills and meticulous.

Work Location:

2 Changi South Avenue 2, Singapore 486354 (Nearest MRT: EXPO)

Work week

5-day work week (Mondays to Fridays: 8.30 am to 6.00 pm)

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

KEY RESPONSIBILITIES

• Maintain customer satisfaction through face-to-face interactions, phone calls and emails
• Effectively manage a large volume of incoming calls and emails
• Effectively resolve customers’ problems through strong and clear interpersonal dialogue
• Skilfully and calmly manage difficult and angry customers
• Liaise with third-party service contractors for appointment scheduling and spare parts
• Data entry for customer information, feedback, complaints and warranty cards
• Provide after-sales support to sales personnel

SKILLS & QUALIFICATIONS

• Min GCE 'N/O' level, preferably with 2 years of relevant experience in a call centre environment
• Proficient in spoken and written English
• Strong people-handling skills and a keen listener
• Pleasant and strong personality, able to withstand difficult customers
• Ability to multi-task and manage time effectively
• Able to adapt/respond to different types of customers
• A team player with a positive service mindset
• Proficient in MS Office applications
• Knowledge in spare part management will be an advantage