Responsibilities

• Execute effective product marketing strategies to enhance App visibility and user engagement
• Drive tenant engagement and acquisition initiatives to expand the user base
• Lead merchant acquisition efforts to onboard diverse businesses onto the CityNexus platform
• Manage partnership branding and campaigns to strengthen alliances and broaden the app’s reach
• Utilise data analytics to gain customer insights and enhance overall app performance
• Oversee the implementation of e-vouchers and loyalty programs, focusing on adoption and redemption rates
• Support end-to-end operations of E-Voucher & loyalty programme, Marketplace and other marketing activities, including digital and online platforms.

Pre-requisites

• Degree in Marketing, Business or related field
• Proven experience in product marketing
• Demonstrated success in implementing and managing loyalty programs
• Strong analytical skills with the ability to derive insights from data
• Excellent communication and interpersonal skills

WHO WE ARE:
PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:
Be part of our dynamic team as a Sales Operations Specialist and take charge of revolutionizing our sales operations! In this exhilarating role, you will spearhead the management and enhancement of our sales processes, tools, and data to propel us toward unparalleled success in achieving our revenue and growth objectives. If you thrive in a fast-paced environment and are ready to make a significant impact, then this is the opportunity you've been waiting for!

YOUR RESPONSIBILITIES:

• Collaborate with business team to develop and implement sales strategies, plans, and forecasts
• Maintain and improve our CRM system, ensuring data accuracy, quality, and completeness
• Create and update sales reports, dashboards, and KPIs to provide insights and recommendations to senior management and stakeholders
• Support the sales team with proposal development and contract management
• Identify and resolve any issues or bottlenecks in the sales process, and propose solutions for improvement
• Research and evaluate new sales tools, technologies, and best practices to enhance our sales performance and efficiency

YOUR PROFILE:

Must-Have:

• Motivated by driving Sales Operations in the tech industry, ideally in a tech consultancy with experience across Singapore, Australia and SEA
• Solutions oriented and strategic with an desire to use technology for automation
• Proficient in pulling and interpreting data, and distilling insights using analytics tools to evaluate Sales performance, ideally familiar with HubSpot, LinkedIn and Sales Prospection tools
• Highly collaborative and works well in a diverse environment, ideally having experience working closely with senior stakeholders internally and externally.
• Strong written and verbal communication skills, you are known for being able to convince and build trust and responses naturally
• Robust skills in engaging others and articulating ideas clearly
• Strong written and verbal communication skills, allowing you to assist in crafting compelling content and collaborating across teams

Should-Have:

• Minimum 2 years of working in Sales Operations
• A solid understanding of sales processes, methodologies, and business principles is essential.
• Familiarity with key sales metrics, such as conversion rates, customer acquisition costs, and revenue forecasts, is important.
• Strong Analytical and Reporting skills are essential
• Highly motivated win mentality
• Highly capable of managing time and tasks independently
• Skilled at autonomous decision-making within a given framework and offering guidance to team members from various functions.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

1. Singapore citizens or PRs are preferred;

2. It is best to have more than 2 years of work experience in SOCIAL MEDIA MARKETING EXECUTIVE position.

3. The salary range is between SGD 2500-3500.

4. Work 6 days a week, overtime on Saturday and Sunday, shift work system.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408.

Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

ABOUT JANIO

Janio is a cross-border smart logistics solutions provider in Southeast Asia (SEA), connecting merchants, logistics partners, and major industry players across the globe. As we advance towards building this integrated end-to-end logistics network of key players, our evolving data-intelligent platform will empower SEA’s ecommerce businesses to scale quickly and reliably.

JOB OVERVIEW

The Digital Marketing and ABM Manager will be pivotal in driving our marketing initiatives, with a special focus on identifying and targeting specific high-value brands in the B2B eCommerce industry. This role entails developing and implementing tailored marketing strategies to engage and convert these targeted brand accounts.

THE RESPONSIBILITIES

• Develop and implement ABM strategies that specifically target high-value brands within the B2B eCommerce sector, identifying key decision-makers and influencers within these organizations.
• Design and manage a content strategy that includes a variety of formats such as informative blogs, in-depth whitepapers, engaging infographics, and compelling case studies, tailored to attract and engage prospects at different stages of the funnel.
• Utilize email marketing, social media, SEO, and SEM to disseminate content effectively and maintain continuous engagement with prospects.
• Oversee the lead nurturing process, ensuring that digital content is strategically deployed to move leads from awareness to consideration and decision stages.
• Collaborate with sales teams to align digital marketing content with the specific needs and interests of targeted accounts, enhancing the effectiveness of ABM efforts.
• Analyze the performance of content across various channels, refining strategies to improve engagement and conversion rates.
• Monitor and evaluate the effectiveness of targeted marketing initiatives, using analytics and KPIs to assess performance and refine strategies.
• Stay updated with the latest trends in content marketing and digital strategies to ensure our approach remains cutting-edge and resonates with B2B eCommerce clients.
• Regularly report on the effectiveness of content in nurturing leads, using metrics such as engagement rates, lead progression rates, and conversion statistics.

THE REQUIREMENTS

• 4-6 years of experience in digital marketing and ABM, with a strong focus on lead nurturing and content strategy in the B2B eCommerce space.
• Bachelor’s degree in Marketing, Business, or related field.
• Proven track record in developing and executing content that effectively engages and progresses leads within the sales funnel.
• Strong understanding of brand dynamics within the B2B eCommerce sector and how to effectively engage them through digital marketing and ABM.
• Familiarity with various content formats and digital marketing channels, and how they can be leveraged for effective lead nurturing.
• Proficient in marketing and sales software like Hubspot, Salesforce, and digital analytics tools.
• Strong analytical skills to measure content effectiveness and lead nurturing success

PERFORMANCE METRICS

• Success will be measured by the effectiveness of targeting and engaging brand accounts, evaluated through brand-specific campaign performance metrics, lead conversion rates, and overall impact on sales.

COMPANY CULTURE AND FIT

• Looking for a dynamic, innovative professional who is passionate about targeting and engaging with brands in the B2B eCommerce arena, driving growth and building lasting relationships.

Interested candidates may apply here:

https://janio.darwinbox.com/ms/candidate/careers/a65643c7c32e25

The role of Senior Manager, Trade Marketing, SEA is critical in leading Customer growth, Category & Channel Marketing across the complexity of different Channels and Segments in various Countries. across the complexity of RTMs. The role will be a center of excellence fordriving effective execution of brand experiences in line with consumer demand occasions, shopper insights & channel objectives

The role is responsible for driving effective execution of brand experiences in line with consumer demand occasions, shopper insights, data analytics & channel objectives to drive customer, category and BSI brand growth.

KEY RELATIONSHIPS

Reports to: Marketing Director, South East Asia

Other key relationships: Commercial, finance and Marketing local and regional teams, Managing Director, external customers, Legal & Compliance team, External auditors, A&P vendors

KEY RESPONSIBILITIES

1. Channel / Customer Segmentation & Brand x SKU assortment strategy

• Create the Channel & Customer Segmentation – Off Trade, On-Trade & E-commerce
• Convert Brand Strategies into Channel strategy Define Brand X SKU role by Channel
• Own, steer and coordinate the commercial activity calendar

2. Customer Growth/ Category Management & Joint Business Planning

• Develop Top National Customer-wise plans & Joint Business planning (JBP) where applicable for Off Trade and relevant On-Trade and E-Com customers together with respective comercial leads.
• Define Category/ Customer growth drivers in line with Demand Spaces Occasions

3. Channel/ Customer Activation Calendar

• Deliver channel specific assortment recommendations
• Develop channel or customer specific promotion activities (incl. VAP guideline) based on relevant data (e.g. TPM, VAP analysis) to drive growth and ROI
• Securing the annual budget for channel or customer activation
• Responsibility for National Activity Grid

4. Customer

• Aim to create customer conversations on relevant topics such as category management opportunities, shopper insight etc outside of annual negotiations together with KAM to build customer relationships
• Interact and coach KAMs on Commercial Marketing opportunities

5. Sales & Marketing Analytics

• Development and implementation of relevant reports and corresponding analyses in order to identify growth opportunities, enable KPI tracking, drive business decisions and improve revenue management.
• Analyse and X-link various internal and external data sources to provide clear business recommendations (Nielsen, GfK, GEDAT, E-Com data, Sales Force, Trade Promotion Management)
• Leads and supports the implementation and usage of a new Trade Promotion Management tool.
• Supports and trains sales team in usage of new tools, systems, reports and increased data analytics
• Integration of Sales & Marketing IT Tools

6. Outlet Execution & Sales Incentive Plan

• Define outlet execution & merchandising standards for different channels
• Use existing data (e.g. Sales Force) to propose, optimize and track outlet execution and to define further opportunities.
• Support width of Distribution via relevant customer & brand inputs
• Understand & leverage best execution practices from Beam Suntory / competitors to deliver best in class field force execution
• Support in developing Field Force KPIs and provide continuous tracking for Sales incentive plan

7. Shopper Insights

• Leverage Shopper Insights from various studies for the different channels and use them to drive business recommendations

8. Team Management

• Manage, train and develop a team of approx. 4-5 direct reports
• Promote staff motivation and teamwork through constructive performance recognition and counselling
• Development & capability build of central & regional Talent for succession planning
• Lead Sales & Marketing Meeting

9. Analytics & Review Process

• Monthly monitoring/ PDCA/ROI of business impact of channel investments & a updates to sales & marketing leadership
• ROI on long term visibility assets
• Lead monthly review of Distribution & Sales Coverage
• Monthly monitoring and tracking of KPIs for Sales Incentive Plan

10. Legal, Compliance & Ethics

• Ensure legal compliance with all appropriate legislation occurs in all Commercial marketing activities and external partnerships and ensure business is done the right way, the Beam Suntory Way

Key Performance Indictors

QUANTITATIVE

· National Sales Revenue and OI target achievement

· Portfolio Premiumization

· Distribution / Coverage by brands

· On time & in Full execution of Brand inputs into channel

· Top Customers growth / Customer satisfaction index

QUALITATIVE

· Quality of execution of activations in the channel

· Strong network and relationship with internal stakeholders, key channel partners

· People development and skill building

· Proactive participation in business strategy discussions

· Customer feedback

IDEAL EXPERIENCE

§ University degree/MBA or equivalent in business/strategy/management

§ Minimum 10 years professional experience in different Sales functions in a top performing multinational FMCG company with significant Sales Force.

§ Minimum 3 years experience in a similar role or 5 years in Sales and Marketing roles

§ International Sales experience working in a complex matrix organization.

§ Financial acumen, good understanding of internal cost structures, revenue, balance sheet and management of outstanding debts.

§ Experience in leading larger teams with multiple direct reports English Fluent. Other languages will be valued.

SKILLS & BEHAVIOURS

· High level of strategic, conceptual and data analytics skills

· Strong communicator with the ability to influence in all levels internally, externally and cross-functional

· Action-biased and output-oriented approach towards ambitious targets

· Team oriented and collaborative outlook with coaching ability

· Exudes senior leadership presence and strong strategic influencing skills

· Demonstrates experience in driving change management and business re-engineering

· Demonstrates high levels of adaptability, flexibility with regard to new challenges and the use of new networks and entrepreneurial skills

· Role models the Suntory Leadership Spirit behaviours – Yatte Minahare, Gemba focused, better together, future orientated, Commitment to growth

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

Lead and manage the overall function of Sales (Corporate Sales and M&E Sales) to maximise performance through total revenue generation and achieve budget revenue.

Financial Returns

• Direct Sales team to manage account base to maximise performance across all revenue streams (Rooms, Meetings & Events and Food & Beverage)
• Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required
• Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability
• Constantly evaluate business potential and opportunities in new geographical markets and across new market segments
• Participate in the preparation of long-range planning and the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.
• Monitors competitors’ activities and assists in marketing intelligence
• Builds profile within local market place through attendance at various events and local market place

People

• Foster a positive and productive work environment, builds, motivates, and leads an effective team that delivers results and is highly engaged
• Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role
• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
• Work closely with the leadership team to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit.
• Travel when required to promote the hotel and develop potential business in other markets
• Ensure active management of individual GAPs and personal development plan.
• Consistent engagement with guests and customers within the hotel, at client events, industry gatherings and other social functions
• Other duties as assigned by Director of Sales & Marketing or the management

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 5 years sales experience, preferably in luxury hotel or 5-star hospitality
• Strong presentation, commercial and communication skills
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for results
• High level of common sense and high skill of problem solving and decision making
• In-depth knowledge of sales principles and techniques
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Position: Marketing Executive in education centre and study abroad service company

We are looking for a passionate and dedicated Marketing Executive who can speak Japanese/korean to join our team. We are especially looking for candidate who possess a fun and bubbly disposition and want to work in a fun and engaging environment! If you have experiences in social media and student recruitments we want you!

Students Recruitments

• Looking for staff who are interested to do student recruitments from Japan/Korea market.
• knowing of social media marketing for different countries will be well preferred.
• Key point-of-contact for prospective families regarding enrolment;
• Maintain accurate student information in database and cascade relevant information to colleagues in a timely manner;
• Liaise and build positive relationships with various stakeholders and prospective parents;
• Initiate regular follow-up on prospective parents via email, telephone, social media and in person;
• Actively participate in all student recruitment and enrolment drive initiatives to achieve student enrolment

Marketing & Project Management

• Managing the school’s social media accounts by generating ideas, creating written content and photos, and overseeing audience response;
• Participating in educational events, international school fairs, information sessions and recruitment activities
• Collaborating with Marketing Manager to organize presentations, information sessions, and recruitment related activities;
• Managing special projects as needed, which may include: sourcing new collaborations, creating marketing collaterals and supporting business development.

Responsibilities:

• Manage and expand current and attract new clients as well as responsible in with all sales tasks and quotations with the designated account.
• Oversee credit management and client account status.
• Achieve specified sales targets and regularly follow up on the purchase orders after the submission of quotations.
• Support the cross-functional departments with client request and new RFQs.
• Check order fulfillment and provide back-up assistance for the sales coordinator.
• Checking consolidation of forecasts and pricing and ensuring excellent service for client satisfaction.

Requirements:

• With Diploma in Manufacturing or Mechanical Engineering or related field.
• At least 1-2 years of relevant working experience.
• Knowledgeable with Navision System Platform.
• Able to work independently.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Responsibilities

• Completes store operational requirements by scheduling and assigning employees.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Promotes optimum staff performance by coaching, counseling, and disciplining employees.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
• Ensures availability of merchandise and services by approving contracts.
• Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales.
• Markets merchandise by studying advertising, sales promotion, and display plans.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Leads operations by initiating, coordinating, and enforcing program procedures.

Requirement

• Strong customer service skills
• Superior management skills
• High level of flexibility
• Ability to adapt to different customers
• Great written and verbal communication skills
• Natural talent for motivating and developing teams
• 6pm to 3am working hours

Responsibilities:

• Conduct sales in new and assigned sectors and areas.
• Identify new business opportunities and develop a new customer base to achieve sales targets.
• Working cross-functionally to develop and execute a robust pricing strategy.
• Engage in regular sales activities such as customer management and tendering.
• Review project specifications and prepare quotations, costings, and regular sales reports.
• Analyze, develop, and implement plans for engaging the target market.
• Handle or support projects whenever required.

Requirements:

• Sales experience in general industries. Related experience in M&E industries and semiconductor industries is an advantage.
• Strong knowledge of construction estimating, bids, and engineering requirements.
• Experience in M&E contracts, documentation, and having an established network of vendors, suppliers, and contractors will be an advantage.
• Candidates with more years of relevant experience and proven good records may be considered for higher positions.
• Independent, proactive, positive attitude, and a team player with good interpersonal and communication skills.
• Possess a driving license; own car is preferred.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Duties and responsibilities

• Drive growth of key products according to sales strategy set by management
• Manage and grow relationships with existing and potential customers to identify new business opportunities and customer needs
• Advise customers on forthcoming product developments and suggest solutions based on their needs
• Actively seek out new sales opportunities through cold calling and networking
• Gather market, customer & competitor insights to understand industry trends and future buying behavior to feed back to company
• Participate on behalf of the company in trade exhibitions, events and demonstrations
• Gain a clear understanding of customers’ businesses and requirements to effectively negotiate agreement terms, price variations and structure, delivery methods and specifications to close sales
• Make accurate, cost calculations, and provide customers with quotations
• Timely submission of sales and order information to sales office for processing
• Liaise with suppliers to check on the progress of orders
• Collate complaint samples, forms and related information, and promptly provide investigation result to customer
• Prompt forwarding of product complaints to local responsible person
• Review own sales performance, aiming to meet or exceed targets
• Understand and abide by requirements of Good Distribution Practice (GDP) & Good Distribution Practice Medical Device Singapore (GDPMDS)
• Understand and act according to company SOPs

Must Have Requirements

• Minimum Diploma in Business Administration, Marketing, Nursing, Pharmacy or Biomedical Sciences
• Possess sales or patient/customer facing experience
• Experience in dealing with public or private hospitals or have worked in a public or private hospital in the area of General Surgery or Clinical Nutrition or drugs/ ICU/ Emergency Department/ OT
• Proficiency in using MS Excel, MS Word and MS PowerPoint is a must

Desirable Requirements (not mandatory)

• Experience working as a Nurse or Inpatient Pharmacist
• Have experience and network with healthcare professionals
• Good communication & interpersonal skills

Head, Digital & Growth Marketing

Position title: Head, Digital & Growth Marketing

Reports to: Director Growth and Partnerships

As an experienced manager you will lead an exciting newly formed team, combining the highest levels of supporter care, building meaning and sophisticated journeys for our supporters to join and stay motivated in helping to restore nature to its glorious best and to save our planet.

In this role, your flair and ambition will be the driving force in bringing together traditional customer and supporter retention, alongside building and growing an integrated digital approach in communications.

You will play a key role in the marketing, communications and fundraising leadership team, ensuring the WWF-Singapore conservation & organisational strategies are implemented across all our supporter communications. Seeking to always optimize our support and income across multiple channels.

You will be a highly effective marketing & fundraising manager with a proven track record of developing people and programmes. Capable in mobilising, inspiring and developing a high level of personal performance, across a multiple of disciplines to drive successful income generation campaigns.

As Head of a large Department your main duties will be:

1. Increase and diversify revenue streams by involving volunteers and non-financial supporters
   
   : Rather than continuously pursuing new leads, we can convert existing contacts into financial supporters, reducing our cost per lead and avoiding market saturation. This also allows us to focus on nurturing those who have already shown interest in WWF, resulting in higher conversion rate. We have already adopted this approach with the Telemarketing team, with 80% of their focus shifted from generating new leads to reactivating lapsed donors.
2. Provide a meaningful 360-degree experience and identify cross-selling opportunities: With the right systems we can categorize our supporters and volunteers into different groups based on their level of engagement, and tailor our engagement tactics accordingly. This will help us increase loyalty and optimize our strategies, such as creating personalized activation and call-to-action plans for each group within the Kosong Plan journey, which will lead to cross-selling and up-selling revenue opportunities.
3. Adopt a unified digital marketing and social media strategy to enhance the efficiency of our channels and boost ROI: By consolidating our social media and digital marketing strategies, this team can fix some frictions and breakthroughs and create tailored campaigns, strengthen our brand identity, and analyze data to improve performance. This will not only foster trust and loyalty among supporters, donors, and volunteers, but also optimize and save resources and prevent duplicative efforts, contributing to better use of WWF-Singapore’s funds. For example when launching a new campaign, we can repurpose efforts and target a wider audience (volunteers, non-financial supporters) and have a greater impact with the same resources.
4. Establish the Database, Operations and Transformation team which could be hived-off as a standalone unit in due course: To provide additional support to the entire organization. This will enable this team to focus more on generating income and retaining supporters and donors, while the Database, Operations and Transformation team can focus on enhancing data management, streamlining operations, and developing systems that will benefit all departments, such as Partnerships, Finance and Project & Ops. Our goal is to improve the efficiency and effectiveness of our operations, ultimately driving greater impact for our cause.
5. Optimize and standardize all reporting needs linked to fundraising according to the set objectives and needs of individual units in the organization, e.g. Finance, Communications, multiple Fundraising Units, Donor Care. Ensure timely delivery of reports.
   1. Develop and implement a comprehensive & cross-functional donor acquisition, retention, care, and growth strategy.
   2. Work with the team to build program strategies to deliver on ROI, gross and net income targets, financial KPI’s and donor care.
   3. Uses donor insights to drive strategic planning, including the development of annuity streams, repeat giving and increased frequency of giving.
   4. Maintain a rolling strategy that ensures short, medium and long term goals are met and articulate, promote and demonstrate plans across broader teams.
6. As a senior member of the Marketing, Communications and Fundraising unit provide strategic input to the overall fundraising strategy in line with the Conservation & Organisational strategies.
   1. Contribute to a rolling communications calendar, identifying all internal and external communications and activities and appeals
7. Optimize and ensure smooth flow of processes like: charging, donor engagement journey (welcome calls, email communications, events and gatherings, welcome packs, etc.)
   1. Work with the fundraising team to ensure the donor engagement is in line with the planned donor journey.
   2. Analyse data to help guide decision-making for improved customer service, retention, etc.
   3. Provide insights from a retention perspective to the acquisition teams, to help improve the quality of new supporters.
   4. Working across the retention, digital and acquisition teams team to deliver the donor retention & development program optimizing income and retention
8. Oversee compliance to and ensure best practice on PCI, PDPA
   1. Monitor activities and processes for potential risk with all relevant policies and procedures including compliance with donations policy, finance and banking policies; ensure fundraising activities comply with the relevant fundraising legislation and licenses.
   2. Driving innovation and improving fundraising processes, policies, reporting and evaluation.
9. Growing and diversifying fundraising streams across regular and single giving, community and peer to peer giving, and digital giving.
10. Deliver a Mid Value donor programme, aligning with Philanthropy and Corporate engagement teams, building a pipeline of high value supporters with a donor centric philosophy.
11. Inspire and empower the team, ensuring key accountability and responsibility to deliver the annual business plan.
12. Manage customer service/donor retention to ensure we are meeting target SLAs, meeting retention and donor satisfaction objectives.

Working with colleagues in the fundraising & communications team to ensure best practice fundraising and communications are in place and ensure these are tailored to the markets. Ensure any developments in the market are researched and monitored, with the communications team taking advantage where appropriate.

C. Scope of work:

• Telemarketing
• Upgrades
• Membership Care (various campaigns)
• Donor Acquisition
• Donor retention & loyalty
• Donor and P2P events planning and execution
• Digital performance marketing
• Digital fundraising
• Emergency fundraising
• Direct Marketing fundraising
• Mid Value Programme
• Email marketing strategy for FR purposes
• Lead generation (online and offline)
• Lead generation (online and offline)
• Graphic design and copywriting
• Collaborations SME
• Peer-To-Peer
• Reporting and analytics
• Volunteer recruitment and retention
• Volunteers communications strategy
• Supporters recruitment and retention
• Supporters communications strategy
• Overall events planning and execution
• Digital campaigns planning and execution for non FR purposes
• Social media strategy
• Social media content creation for non FR purposes
• Social Media Community management
• Online and offline content creation
• Email marketing strategy for non FR purposes
• Website creation & management (in partnership with brand & communications team)

Required Qualifications

• Bachelor's Degree, Post Graduate/Professional qualifications, Business Studies, Digital Marketing or equivalent experience
• Ability to demonstrate practical application of digital marketing expertise to raise funds and retain our supporters
• At least 8-10 year(s) of working experience in the related field, ideally with charities with individual fundraising of over $2million
• Good command over English, with a flair for content and loyalty strategy
• Able to manage multiple tasks and deliver on tight time-frames
• Excellent project management skills
• Strong attention to details and good interpersonal and vendor management skills
• Experience in fundraising or charity projects is essential

Job Description:

• Serve as the after-sales on-site service engineer of marine environmental protection equipment and other supporting products, responsible for the boarding overhaul, maintenance, training and other work of EGC system, SCR system, FGSS system and other equipment;
• Be responsible for on-site management of after-sales service, including repair, maintenance, training, spare parts management, user communication, opinion collection, service report writing, etc., and be responsible for the quality of on-site after-sales service.

Requirements

• Proficiency in reading and writing Chinese is essential for communicating with China client
• Diploma and above, major in marine, mechanical, electrical and other related fields;
• Good working knowledge with the use, maintenance and overhaul requirements of marine environmental protection products, such as EGC system, SCR system, FGSS, etc;
• At least 2 years of after-sales service experience of marine equipment;
• Work actively, have a strong sense of responsibility, have strong communication and coordination skills, have good written expression skills and oral expression skills.

The Events and Sales Executive is responsible and accountable for management of venue hire, working with the Events Manager to develop the venue hire offer in order to meet the needs of our diverse audience. A creative individual with a passion for event management and sales, the Event and Sales Executive will have responsibility for implementing the venue hire strategy, setting, achieving and exceeding financial targets, developing and implementing marketing strategies, which promote the venue hire, developing key relationships and ensuring events, are managed effectively by the Operations team.

ROLE RESPONSIBILITIES

· To create an attractive venue hire experience in line with the Zouk brand

· To improve on our current Corporate Deck to make it more attractive

· Plan and implement a sales strategy for venue hire, working to hit targets

· Manage the sales and booking of events including dealing with enquiries, following up with potential clients, meeting clients and cold- calling

· Manage the events booking confirmation contracts and function orders

· Work closely with finance with regards to invoicing

· Ensure venue hire events are delivered by the Operations team by ensuring detailed

Function Orders are prepared

· Maintain effective communication and working relationships with colleagues in order to ensure a joined-up approach to the venue hire activity

· Nurture and build relationships with current and potential corporate/private clients

· Actively pursue own personal development and is self-motivated to achieve targets

ROLE REQUIREMENTS

· Diploma in business, hospitality, marketing related fields

· Minimum 1 to 2 years of relevant experience

· Service oriented mindset balanced with strong financial competency

· Excellent communicator with exceptional persuasive and negotiation ability

· Ability to manage multiple projects independently

Here at GINLEE Studio, we're all about Making Fashion That Matters.

In a world where garments are churned out rapidly, our meticulous process is deemed as luxury in today’s pace of fast fashion. We take immense pride in designing thoughtful and flattering pieces that stay timeless through different seasons of life. To us, good design is both aesthetically-pleasing and functional, and we strive to achieve the perfect balance of both.

We are looking for Assistant Marketing Manager to join our expanding team.

As a Assistant Marketing Manager, we will rely on you for:

• Develop brand communication plans
• Drive brand experience to build customer awareness
• Analyse new market trends and business opportunities
• Profile new target customers
• Define marketing performance in alignment to marketing objectives
• Manage creative concept or marketing and ecomm campaigns
• Manage public relations activites
• Research and interpret market trends and development
• Analyse performances of marketing campaigns
• Other ad hoc duties

We are looking for someone who is/has:

• Preferred degree in marketing, business management or related
• Minimum 4-6 years of years of experience in a similar role.
• A self-starter with passion for people and the fashion industry
• Up to date with different social media platforms.
• An analytical mind to gather insights and improve marketing activities
• Shoppers event management, planning and organising
• Confident persona to communicate with corporate business partners and media for collaboration in event marketing
• Familiar with various e-commerce platforms, digital and social media marketing

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead in the development and execution of communications projects, initiatives and global media partnerships in support of SMU's engaged city university strategic thrust.
• Enhancing SMU's brand and reputation regionally through the University's overseas centres, the role will provide support through strategic communications and media publicity planning, and work with partners on the execution of plans.
• Develop compelling content that clearly conveys the meaningful impact SMU makes through its education, research and global engagement, with focus on its three strategic priorities to realise SMU Vision 2025.
• Internal communications, the role will develop strategic plans, write and oversee the preparation of SMU President's communications to the University community.
• Oversee the creative conceptualising, planning and production of the University's annual report and corporate newsletter.
• Other duties include conducting research, developing, writing and editing a wide variety of materials including quotes, video scripts, speeches, talking points, background materials, narratives, opinion-editorial and thought leadership pieces.
• Principal Counsel on comms and media publicity matters to School of Accountancy and School of Social Sciences, and to Office of Partnerships and Engagement and its affiliate offices, Office of Overseas Centres and its affiliate offices, Office of Advancement, SMU Libraries and Dato' Kho Hui Meng Career Centre.

• A bachelor's degree in journalism, English, literature, communications, creative writing, or a similar discipline.
• A master's degree is preferable.
• Keen interest in current affairs, and geopolitical and socio-economic issues and is also intellectually curious.
• Positive attitude with the ability to pivot quickly to changes.
• A good understanding of public speaking, aware of language subtleties and always crafts speeches as well as messages with the audience in mind.
• Excellent research skills and ability to work independently.
• Strong strategic, analytical thinking skills, with demonstrated excellence in creating, articulating and presenting ideas.
• Exceptional writing, editing and oral communications skills ability to produce compelling content for internal and external audiences to achieve desired results.
• Strong organisational skills with ability to successfully manage multiple assignments simultaneously and at speed while collaborating with multiple teams across the university.
• Experience in integrated communications, including knowledge of earned, paid, owned and shared media.
• Creative, state-of-the-art communications knowledge who understands emerging technologies, communication best practices, and has a passion for exploring new methods of communicating.
• Social media proficiency, along with familiarity with web-based communication.
• Ability to remain resilient and work well under pressure as this role must deliver high-quality communications under tight deadlines, with excellent attention to detail.
• Demonstrated leadership as well as teamwork and collaboration in a professional setting.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Oversee all areas of market research, product marketing, marketing communications, advertising, customer relationship management, loyalty programme and public relations, and develop pricing strategies to induce the purchase of a product or service.

People

• Develop the organisation structure and set clear KPIs for a high-functioning and integrated Marketing Department.
• Plan and develop succession planning for Marketing Department.

Product, Pricing and Promotional Strategies

• Identify sales strategies and implement growth programmes to achieve the Group’s overall financial and branding goals.
• Research and define target segments of customers to successfully communicate and market a product or service.
• Drive marketing efforts and activities to improve brand positioning and sales revenue.
• Build strategic partnerships with key partners and negotiate advertising contracts to create value for the Group.
• Oversee the organising of programming/special events to reach prospective customers.
• Approve and lead marketing campaigns to generate interest for the Group’s Asia Pacific businesses.

Customer-Focus

• Monitor relationships with existing customers through CRM systems.
• Ensure the CRM system provides an effective sale funnel.
• Review and select CRM software that meets the company’s needs.
• Review and revamp the Zouk Group Loyalty Programme.
• Partner with IT on the development of Zouk Group Applications

Administration, Internal Communications, Processes and Reporting

• Plan, direct and coordinate marketing budgets in accordance with the Group’s strategic objectives.
• Monitor and report KPIs (marketing metrics, trends like conversion rates and web analytics) on a regular basis and formulate action plans to address gaps.
• Partner HR for internal communications.
• Review and improve marketing workstream processes to increase effectiveness and efficiencies.

Skills

• Strong department leader with skills in strategic planning, goal setting, process development, and budgeting.
• Strong leadership skills to lead the marketing team and create opportunities for professional development.
• Excellent communication and strategic thinking abilities with a problem-solving aptitude.
• Solid understanding of broad marketing concepts to align with business goals.
• Stakeholder management skills to work collaboratively with cross-functional teams and external partners.
• Strategic smarts, including the ability to identify new opportunities, drive clarity, create focus, and make tough decisions in complex and dynamic contexts.

Qualification and Experience Requirement

• Bachelor’s degree in marketing or business (MBA preferred).
• +10 years of well-rounded marketing or business development experience in positions of increasing responsibility – with a focus on marketing expansion.
• Three to five years of experience in a leadership role.
• Hands-on experience with CRM and SEO tools like Google Analytics, Google Adwords, HubSpot, WebTrends, SalesForce, etc.
• In-depth knowledge of big data analysis
• Regularly produce and present reports
• Excellent organizational and time management skills
• Good communication and interpersonal skills
• Excellent presentation skills

About Qoo10

Working in Qoo10 is a great opportunity, as exciting career advancement will be offered to individuals who perform to succeed. Qoo10 also collaborates with several government bodies to help our local merchants to go digital. Local merchants are one of our major stakeholders of our e-commerce success in Singapore. Qoo10 is committed to helping local business to start their e-commerce journey by providing expert training and consultation services and we would like you to join us in shaping the future!

What you will be doing?

• Acquire deals and engage existing retailers, wholesalers, traders, merchants and general stores all over Singapore to onboard Qoo10 platform.
• Provide consultation to merchants in operating an E-Store on Qoo10
• Build and maintain strong partnership with merchants interested in online marketing
• Closely liaising with the marketing team about promotional campaigns.
• Identify and grow opportunities within territory and collaborate within sales teams to ensure growth attainment
• Close engagement with Qoo10 sellers

Who are we looking for?

• Successful previous experience as a Sales representative or sales manager
• Ability to convince sellers to advertise on our platform to increase traffic and exposure to their online store/listing
• Driving sales to consistently meet or exceed targets
• Proven ability to drive the sales process from plan to close
• Possessing similar experience in Home Living products related industry will have added advantages
• Remuneration will commensurate with working experience and educational qualifications
• Deep understanding and experience in retail and wholesales
• Building strong rapport with retail, wholesale sellers and key accounts
• People who enjoys challenges

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Our client is a reputable automotive MNC with solid business operation across the globe. They are hiring a Finance Analyst/ Senior Finance Analyst to join their team.

Reporting directly to the Team Lead, your responsibilities will include:

• Develop and implement a Profit Management framework for a Value Chain business.
• Collaborate with regional profit teams and counterparts to define the scope and requirements of profit management.
• Establish a clear connection between sales performance indicators and function-specific profit. Systemize target setting, data collection, and review processes.
• Analyze and evaluate target proposals, identify gaps or opportunities, and recommend target positions.
• Collaborate with counterparts to address identified gaps/opportunities.
• Provide assistance in visualizing sales and profit at different levels as needed.

Requirements:

• Bachelors degree in Accounting/Finance or related discipline
• At least 2-5 years of experience
• Strong presentation and communication skills with the ability to communicate with all levels of stakeholders across functions

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Short listed candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

*LI-AF

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

We are looking for a passionate and committed candidate to:

• Conceive and develop efficient and intuitive marketing strategies.
• Execute e-commerce implementation plans and analyse e-commerce platform performance to propose enhancements.
• Execute marketing communication plans and content marketing initiatives across digital platforms.
• Maintain the organisation's social media platforms and digital marketing channels to align with branding strategies.
• Manage working-level relationships with vendors and creative agencies.
• Work with agencies to develop marketing campaign collaterals.
• Monitor the development of collaterals across digital marketing platforms.
• Monitor objectives throughout marketing implementation.
• Review the performance of marketing campaigns based on campaign targets to identify areas of improvement.
• Monitor the progress of campaigns using various metrics and submit/present performance reports.

Requirements and skills

• Diploma/Bachelor’s degree in marketing, business, or a related field.
• At least 2 years’ experience as a marketing executive or a similar role.
• Good understanding of modern marketing techniques and trends, creativity, and commercial awareness.
• Familiarity with social media and data analysis and statistics methods.
• Excellent communication and people skills.
• Strong organisational and time-management abilities.
• Creativity and commercial awareness.
• Ability to work well under pressure.