Job description

Able to work independently and has a creative design flair. Responsible for planning, developing, implementing and managing the overall digital marketing strategy.

Specific Responsibilities

• Plan and execute our company's Social Media pages, website, advertising and promotions
• Create written and visual content for the company social media channels to increase company’s social content visibility
• Assist in creating, updating and ensure proper site products and content for social media and listing
• Brainstorm marketing ideas and create initiatives
• Take charge and ensure optimisation of all content through SEO and performance marketing efforts, with the aim of acquiring high-quality traffic to drive conversions
• Monitor content and social media trends as well as the competitive landscape

Competencies

• Outline plans for online media calender to ensure marketing plans are executed timely
• Able to provide reports on online media and analyze online behaviours and effectively plan next marketing activities to capture audiences

Job Requirements

• Minimum of 1 year of relevant experience preferred
• Proficient in Adobe creative software such as Photoshop & Illustrator
• Ability to work independently
• Strong interest in social media will be an advantage
• Excellent command of English, both verbal and written communication
• Good attention to detail
• Self-motivated with a results-driven approach
• Experience in producing branded content for web and social media that delivers results
• In-depth knowledge and experience with SEO and web traffic metrics

• require Mandarin speaking sales personel
• able to understand and read English and Chinese for stock taking
• knowledge of basic chinese herbs is an advantage
• able to work on weekends
• able to start work immediately

• Promote the implementation of sales management policies and systems throughout the network and provide support
• Assist in completing the setting and decomposition of sales management indicators
• Monitor sales management indicators and assist in analyzing the causes of abnormal indicators
• Establish and improve the sales analysis and management evaluation methodology, and implement promotion training, and regularly analyze and output sales work reports based on the methodology, find problems, put forward improvement suggestions, and follow up the results
• Promote the implementation of the sales assessment and reward system for business promotion projects, and effectively motivate the performance of the sales team

Requirements:

• A bachelor's degree is required, logistics management major is preferred
• Possess rich theoretical knowledge in data statistics and analysis
• 5 years and above experience in the transportation or logistics industry
• Strong data analysis skills
• Good communication skills
• Strong sense of work responsibility and teamwork spirit

Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Requirements:

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

• Distribute leaflets
• Answering event-related queries posed by existing and prospective customers.
• Encouraging attendance at events by using appropriate sales and negotiation techniques.
• Persuading existing clients to upgrade or purchase additional features.

Working Hours: 11am-7pm

Event Date: 28 Feb - 03 Mar 2024

Event Location: AMK Hub

Salary: $15/per hour

Responsibilities

Follow up with existing customers for current and new projects opportunities.

Identify new customers and project leads for sales pipeline and convert them into sales.

Build and strengthen relationships with existing and new customers.

Organize and present product offerings to architects and consultants and have then specify it.

Offer solutions-based service to customers.

Troubleshoot with Principal reps when problem arises.

Attributes

Target oriented and team player.

Interest in building and construction materials and methods.

Self-motivated and can work under pressure.

Experienced in building and construction materials sales or possess sales attributes can be considered.

Package

Competitive basic pay (Included Transport Allowances)

Target commissions

Year end bonus

Mobile phone allowances

Job Description & Requirements

We are looking for an organized Sales and Marketing Manager to assist in the advertising and selling of our company's products and to create competitive advantages for our company in the market industry.

The Sales and Marketing Manager's responsibilities include generating unique sales plans, creating engaging advertisements, emails, and promotional literature, developing pricing strategies, and meeting marketing and sales human resource objectives.

The Sales and Marketing Manager represents the company's brand and drives strategies to increase product awareness by observing the market, competitors, and industry trends.

To be a successful Sales and Marketing Manager, you should have strong interpersonal, leadership, and communication skills.

You should also possess an in-depth knowledge and understanding of sales and marketing.

Sales and Marketing Manager Responsibilities:

• Promoting the company's existing brands and introducing new products to the market.

• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

• Gathering, investigating, and summarizing market data and trends to draft reports.

• Implementing new sales plans and advertising.

• Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.

• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

• Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Position : Sales Application Specialist

Location : West

Salary range : S$3,000.00 - $3,500.00 (With Commission Incentive Scheme)

Industry Sector: Biotechnology, Wholesale Trade

Job Description:

The Sales Application Specialist will play a crucial role in supporting the sales team by providing technical expertise and product knowledge to clients. This individual will be responsible for understanding customer needs, conducting product demonstrations, and ensuring that the company medical devices meet the specific requirements of healthcare professionals.

This position involves promoting and selling the Company’s products to hospitals and clinics, with a preference for candidates with a background in marketing medical equipment. Core responsibilities include establishing and nurturing customer relationships, expanding the customer base, and strengthening connections with Key Opinion Leaders. A solid understanding of hospital and procurement workflows is essential. The role also requires organizing and overseeing seminars and exhibitions, achieving sales targets, and conducting product presentations and training programs. Quarterly reporting includes assessing market intelligence, analyzing competition, and adapting strategies to meet evolving customer needs. Other critical duties involve managing the life cycle of various products, implementing brand management activities, and collaborating on new launch plans. The candidate will also be responsible for controlling project costs within assigned accounts.

Objectives of this Role:

Drives business growth

• Responsible for managing new and existing product sales portfolio from new product launches, product improvements, line extensions, or limited time offers from concept to successful launch within agreed time frames.
• Sales target planning covers aspects such as Technical & Financial feasibility, commercial plans support, and operational stability.
• Understands state of the business and leverages knowledge to drive down project time/costs. Anticipates obstacles affecting other business functions.
• Remains well informed of state of the business and leverages knowledge to drive down project time/costs. Anticipates obstacles affecting other business functions.

Innovation / Creativity

• Possesses curious and open mindset with thirst for learning and new knowledge, provide innovative, timely, and cost-effective improvements, sales concepts with respect to new or existing products/projects.

Leadership & People Management

• Demonstrates personal capabilities as a Sales Applications Specialist to handle sales/ projects/team in a professional and ethical manner.
• Sets workload and performance expectations, provides KPI evaluations, identifies, and bridges developmental needs for new sales targets.

Responsibilities:

• To work with a sophisticated audience comprised of surgeons and healthcare professionals.
• To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs.
• Develop a comprehensive understanding of the Company’s products and stay updated on industry trends.
• Effectively communicate product features, benefits, and applications to potential clients.
• Collaborate with the sales team to understand customer needs and assist in the development of customized solutions.
• Conduct product demonstrations and presentations to showcase the capabilities of the company medical devices.
• Provide training to clients on the proper use, maintenance, and troubleshooting of the products.
• Offer post-sales technical support to address customer inquiries and ensure customer satisfaction.
• Stay informed about competitor products and industry developments.
• To Collect competitive data and remain current on industry, customer, and competitive trend.
• Provide feedback to the product development team based on customer interactions and market insights.
• To Identify the needs of new prospects and develop appropriate responses.
• To Cross-sell additional products or manage new product introductions as they become available.
• To work with the sales team by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
• To Maintain training in product features/benefits, and other critical business applications.
• Participate in industry events, conferences, and workshops to enhance visibility and network with key stakeholders.

Requirements:

• A minimum diploma, preferably in Nursing, Business, Biomedical Science, or Science.
• Prior work experience of at least 2 years in the healthcare industry, particularly with medical equipment, is preferred, individuals without such experience but possessing the specified qualifications and a strong interest in pursuing a sales career in the healthcare sector will also be considered.
• Strong sense of self-motivation.
• Ability to work independently with minimal supervision.
• Collaborative team-player attitude.
• Good analytical and questioning skills coupled with ability to develop and implement sales strategies.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Strong business sense and industry expertise.
• Excellent mentoring, coaching and people management skills.
• Skilled in drafting sales pitch and competitor analysis.
• Outstanding verbal and written skills.
• Singaporean/Singaporean PR.
• Able to start work immediately or within a short notice period.

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

Job Responsibilities:

• Prepare, Process and Follow up on Sales Orders.
• Review customer’s requests and prepare quotation in response to customer enquiry.
• Perform order entry duties accurately and in a timely basis.
• Generate manufacturing documentation to manufacturing planning for creation of Production Order.
• Review Delivery Orders to ensure error-free before goods delivery.
• Update and maintain delivery schedule or re-schedule.
• Update of Sales Order status.
• Prepare weekly or periodic reports of compiled orders.
• Others ad-hoc duties may be assigned.

Requirements:

• Minimum GCE O level
• Minimum of 1 years of work experience as Sales Coordinator or Shipping Assistant
• Preferred with knowledge of SAP
• Preferred with knowledge of Shipping process
• Must be detail-oriented and strong organizational skills
• Competence with Microsoft Office
• Good personality and able to handle customer queries

Job Roles

• Handling one shop, from sales to customer service
• Find and lead shop's Staffs to achieve targets
• Ability in handling operation of a shop, responsibility to sales performance and service performance
• Can work under fast-paced and passions to serve customers under any conditions

Requirements

• Min 3 years of experience in medical herbs related retail shop
• Able to work shift hours, weekends and public holidays
• Exceptional interpersonal skills in dealing with employees and customers.
• Pleasant disposition
• Able to read and Write chinese (liase with chinese supplier for chinese herbs and medicine)
• Willing to work on weekend and public holidays
• Weekday off, must follow the working schedule

Job Responsibilities:

• Prepare, Process and Follow up on Sales Orders.
• Review customer’s requests and prepare quotation in response to customer enquiry.
• Perform order entry duties accurately and in a timely basis.
• Generate manufacturing documentation to manufacturing planning for creation of Production Order.
• Review Delivery Orders to ensure error-free before goods delivery.
• Update and maintain delivery schedule or re-schedule.
• Update of Sales Order status.
• Prepare weekly or periodic reports of compiled orders.
• Others ad-hoc duties may be assigned.

Requirements:

• Minimum GCE O level
• Minimum of 1 years of work experience as Sales Coordinator or Shipping Assistant
• Preferred with knowledge of SAP
• Preferred with knowledge of Shipping process
• Must be detail-oriented and strong organizational skills
• Competence with Microsoft Office
• Good personality and able to handle customer queries

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

A Marketing Manager should be skilled in a variety of advertising methods, including digital, print and social media marketing. Some of their other necessary skills and qualifications include:

• Knowledge of marketing-related business practices, including advertising, market research, technology and budgeting
• Proficient with marketing-related software programs
• A history of planning successful product launches and events
• Effective communication skills and adaptable communication style for interacting with team members, upper management and clients
• Time management and organization skills for planning and executing both large and small marketing projects and initiatives
• Leadership skills to motivate team members and manage conflicts
• Analytical and problem-solving skills for coming up with ideas to increase demand for products and services

Requirements:

• Min 3 years relevant marketing experience
• Experience in Adobe Creative Suite (Illustrator, PhotoShop, Al Photo Editor) preferred
• Knowledge of various local & international e-commerce platforms / systems
• Good communication & interpersonal skills
• Possess strong initiative, self driven, positive with can-do attitude
• Fast learner, ability to work independently and as a team player
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Job Responsibilities:

• Prepare, Process and Follow up on Sales Orders.
• Review customer’s requests and prepare quotation in response to customer enquiry.
• Perform order entry duties accurately and in a timely basis.
• Generate manufacturing documentation to manufacturing planning for creation of Production Order.
• Review Delivery Orders to ensure error-free before goods delivery.
• Update and maintain delivery schedule or re-schedule.
• Update of Sales Order status.
• Prepare weekly or periodic reports of compiled orders.
• Others ad-hoc duties may be assigned.

Requirements:

• Minimum GCE O level
• Minimum of 1 years of work experience as Sales Coordinator or Shipping Assistant
• Preferred with knowledge of SAP
• Preferred with knowledge of Shipping process
• Must be detail-oriented and strong organizational skills
• Competence with Microsoft Office
• Good personality and able to handle customer queries

Job Responsibilities:

• Prepare, Process and Follow up on Sales Orders.
• Review customer’s requests and prepare quotation in response to customer enquiry.
• Perform order entry duties accurately and in a timely basis.
• Generate manufacturing documentation to manufacturing planning for creation of Production Order.
• Review Delivery Orders to ensure error-free before goods delivery.
• Update and maintain delivery schedule or re-schedule.
• Update of Sales Order status.
• Prepare weekly or periodic reports of compiled orders.
• Others ad-hoc duties may be assigned.

Requirements:

• Minimum GCE O level
• Minimum of 1 years of work experience as Sales Coordinator or Shipping Assistant
• Preferred with knowledge of SAP
• Preferred with knowledge of Shipping process
• Must be detail-oriented and strong organizational skills
• Competence with Microsoft Office
• Good personality and able to handle customer queries

Job Responsibilities:

• Prepare, Process and Follow up on Sales Orders.
• Review customer’s requests and prepare quotation in response to customer enquiry.
• Perform order entry duties accurately and in a timely basis.
• Generate manufacturing documentation to manufacturing planning for creation of Production Order.
• Review Delivery Orders to ensure error-free before goods delivery.
• Update and maintain delivery schedule or re-schedule.
• Update of Sales Order status.
• Prepare weekly or periodic reports of compiled orders.
• Others ad-hoc duties may be assigned.

Requirements:

• Minimum GCE O level
• Minimum of 1 years of work experience as Sales Coordinator or Shipping Assistant
• Preferred with knowledge of SAP
• Preferred with knowledge of Shipping process
• Must be detail-oriented and strong organizational skills
• Competence with Microsoft Office
• Good personality and able to handle customer queries

Full-Time or Part-Time Sales Assistant - Join Our Dynamic Team!

Basic Description:

Join our passionate sales team at OX-KIDS and be part of shaping the future of children's education and play experiences. As a Sales Assistant, you'll play a crucial role in supporting our sales manager and team, coordinating sales activities, and contributing to achieving our sales goals. No educational or sales background is required - we value enthusiasm, strong communication skills, and a proactive attitude. With a base salary plus commission structure, PR and SC holders can enjoy a competitive base salary of $2500 plus high commission, with comprehensive earnings potentially exceeding $7000+.

Responsibilities:

• Collaborate with the sales manager to maintain customer connections, follow up on potential sales opportunities, schedule meetings and calls, and more.
• Organize and update customer information and sales materials, ensuring the accuracy and relevance of our customer database.
• Assist in creating sales reports, presentation slides, and sales materials that provide clear and accurate information.
• Monitor the progress of sales orders and deliveries, facilitating internal coordination to meet customer requirements.
• Support the processing of sales contracts and documents, ensuring precise execution of contract terms.
• Address customer inquiries promptly, offering timely customer support and service.
• Participate in market research and competitive analysis to provide valuable data for sales strategy and decision-making.

Requirements:

• Proficiency in using office software like Microsoft Office (Word, Excel, PowerPoint).
• Effective communication and coordination skills, fostering seamless collaboration with team members and customers.
• Detail-oriented with strong time management and organizational skills, adept at multitasking.
• Proactive and solution-focused, thriving in a fast-paced work environment.
• Genuine interest in sales and marketing activities, eager to learn and enhance skills continuously.
• Sales or customer service experience is a plus, but not mandatory.

Benefits:

• Competitive Compensation: Enjoy a base salary plus commission, offering a rewarding earning potential.
• Career Growth: Contribute to our sales team's success and grow alongside our expanding company.
• Positive Work Environment: Join a dynamic team dedicated to making a difference in children's lives.
• Learning Opportunities: Enhance your skills through involvement in various sales and marketing activities.

Ready to Make a Difference?

If you're enthusiastic, proactive, and have a keen interest in sales, we want to hear from you! Send your resume to [email protected] to apply for the Sales Assistant role. Become an essential part of our sales team, driving business growth and success as we strive to provide exceptional educational and play experiences for children. Join us now!

The Commercial & Marketing Executive is responsible for overseeing the daily operations of all online stores. This includes managing inventory, overseeing customer service, monitoring sales and profits, and collaborating with marketing and web development teams to optimize the website and improve the user experience.

Key Responsibilities:

• Manage day-to-day operations of the online store, ensuring that all orders are processed and shipped in a timely manner
• Oversee inventory management, ensuring that products are stocked and available for purchase
• Monitor sales and profits, identifying trends and opportunities for improvement
• Collaborate with marketing and web development teams to optimize the website and improve the user experience
• Manage customer service operations, ensuring that customer inquiries and concerns are addressed promptly and effectively
• Analyze data and metrics to track performance and identify areas for improvement
• Develop and implement policies and procedures to improve efficiency and productivity
• Manage relationships with vendors and suppliers to ensure timely delivery of products and services
• Stay up-to-date with industry trends and best practices and incorporate them into the online store’s operations
• Manage a team of employees including hiring, training and performance management

Requirements:

• Bachelor's degree in business administration, marketing, or a related field
• Minimum of 5 years of experience in online retail operations or a related field
• Excellent leadership, communication and interpersonal skills
• Strong analytical and problem-solving skills
• Experience with e-commerce platforms, inventory management systems, and analytics tools
• Familiarity with web development, digital marketing, and social media platforms
• Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
• Strong organizational skills and attention to detail

Job Responsibilities:

1) Develop and Execute a Strategic Marketing Plan for MSc Programmes

• In consultation with relevant stakeholders, develop a plan outlining how the school will promote its MSc programmes with the aim of increasing intake numbers whilst maintaining a competitive edge.

2) Analyse Marketing Data

• Track, anaylse and report on the impact of all marketing and outreach activities.
• Look for ways to better engage with prospective students.
• Evaluate competitors, compile and share industry trends, identify new market opportunities.

3) Manage Digital Marketing Campaigns

• Optimize web structure and content for search engines keeping best practices in mind.
• Drive Search Engine Marketing (SEM) campaigns and evaluate its effectiveness.

4) Direct Social Media Engagement Strategy

• Set content strategy and editorial calendar for MAE’s social media pages with the aim of increasing brand awareness and identity.

5) Develop Marketing Collateral

• Review collateral for print and digital media ensuring adherence to corporate guidelines; evaluate its effectiveness.

6) Oversee Events

• Coordinate local and overseas outreach activities (e.g. online and in-person programme information sessions)
• Oversee annual Alumni Networking Event, Gradation Dinner, and Orientation
• Plan and coordinate monthly Industry Seminar Series.

7) Handle External Communications and Job Placements

• Build relationships by engaging with industry partners, alumni, media, and vendors to promote the School’s MSc programmes
• Source and secure job placements/internships opportunities

8) Coordinate Cross-Functional leadership

• Keep everyone informed of the marketing plans and be the go-to person for any marketing-related activity

Job Requirements:

• A recognized university degree in business, engineering, communication studies or equivalent.
• Minimum five years of work experience in a related area field.
• Set strategic goals; motivate and mentor team members
• Strong verbal and written communication skills. Excellent command of the English language and strong command of a second language preferred.
• Strong analytical skills - Able to analyze, interpret and evaluate marketing data
• Evaluate the aesthetic appeal of marketing collaterals and devise creative promotional strategies
• Think strategically
• Responsible and resourceful
• Drive for results
• Work well with faculty and colleagues from school and other offices

Job Scope:

1. Coordinate with customers and plan for job schedules. Evaluate customer needs and respond effectively with a good plan.
2. Liaise with the Service Operations team on customers’ feedbacks and complaints.
3. Liaise with the Service Operations team for rental machine orders - On Hire and Off Hiring Process, New/Used Machine sale scope of sales confirmation.
4. Liaise with the Service Operation team for timely billing of work done, CN status and Loss & Damage follow up with customers.
5. Liaise with Accounts department and support sales team for monthly recoveries - Outstanding recoveries.
6. Maintaining proper department filings and records.
7. Assist in preparations of quotations - New & Used Product Sales quotations, Rental quotations.
8. Maintain relevant licenses.(LP, LM, LG, etc).
9. Provide administration support to the Senior Sales Manager & Sales Team.
10. Attend to all incoming enquiries (by phone, WhatsApp, fax, email or walk-in) and provide customers with quotations.
11. Support Sales Team on Cross Rental Function - Supplier Sourcing and arrangement.
12. Assume any other duties suitable duties as and when assigned by the Company

Requirements :

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Full-Time position

Head of Sales, ASEAN

• Responsible for 1 Business Unit Lubricant Additives Business (LAB)’s sales in ASEAN region
• Responsible for the sustainable profitable sales growth of traditional additives and finish fluids
• Lead team to realize the success in business and also people development
• Strong team player to collaborate with cross-functional team
• Strong relationship management with local/regional customer procurement team in alignment with the Global Account Manager located in US

Office Location:

• 3A International Business Park, #07-12/13 ICON@IBP Tower B

Key areas of responsibilities:

• 25% - Responsible for sustainable growth (Sales & Variable margin) in ASEAN
• 20% - Maintain strong relationship with Global Key Account and collaborate with Global Key Account Manager closely
• 25% - Responsible for budget planning (turnover/cost) , implement the BU strategies on the market as well as proper set up of Projects Management
• 20% - Build up and maintain distributor network in each segment
• 10% - Maintain close communication internally with both regional and global sales/product/technical teams

Qualification and Experience Requirements:

• Bachelor Degree with more than 10 years’ experience, major in Chemistry is preferred
• In-depth commercial experience in Chemical MNC environment
• Strong people management, goal and project management skills

Working hours:

1. Tuesday to Friday 10:00 AM to 06:00 PM

2. Saturday 10:00 AM to 04:00 PM

a. Assist customer enquiries & complaints

b. Manage all work permit transactions in MOM Portal (Application, Issuance, Appeals, Transfer & Booking of MOM Card Registration Appointment)

c. Escalate appeals to MOM via email/call when required

d. Follow-up closely on rejection cases with Employers directly to resolve the appeals

e. Provide admin support to ensure all documents are completed in an accurate and timely manner

f. Email Employers for signature request when required

g. Purchasing and liaising with insurance company when required

h. Update regularly on Work Permit status

i. Manage MDW’s biodata record check

j. Manage the booking of SIP

k. File payment receipts when required

l. Send Transfer list to team when required

m. Send MOM QR & transfer consent form to Employers for transfer cases

n. Create Job sheet for helpers prior to arrival

o. Update when helper return for transfer or repatriated

p. Print documents when required in office

q. Assist in any ad-hoc duties assigned

Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa business
• Achieve personal and outlet sales targets consistently
• Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments
• Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries
• Build customers relationships into long-term clients
• Handle customers’ feedback and provide service recovery where necessary.
• Evaluate staff performance, provide feedback and coaching.
• Analyse, maintain and develop standard operating procedures
• Handle ad-hoc duties and projects assigned by management
• Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS:

• Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)
• Required Skill(s): team management, sales and operations, consultation, customer service
• At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment
• Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc
• Well-groomed with a pleasant personality
• Results driven and service oriented with proven sales track record.
• Strong aptitude in sales promotional techniques
• Willing to work 5.5 days (6 off days per month)

• Provide sales and administrative support to manager in day to day duties
• Maintaining a high level of customer service quality to ensure customer satisfaction and repeat
  business
• Support and achieve personal and team Key Performance Indicator by actively contributing to the
  achieving of the sales objectives
• Handling routine telephone & email/fax queries from customers
• Follow-up enquiries with local and overseas clients, and quotations
• Preparing of quotation based on customer requests
• Generate quotation, purchase orders, sales orders, invoices, delivery orders and sales reports
• Coordinating with operation / purchasing / accounts to expedite on-time deliveries to customers

Requirements:

• ”N" or "O" Level / Nitec
• 1-2 years’ relevant experience in sales & marketing
• Computer literate and proficient in MS Office Tools
• Bilingual, must handle Chinese document