Job Description and Main Responsibilities:

· Provide an exceptional service experience to the customers

· Be the subject matter expert on all menu items and be able to upsell and cross-sell

· Perform all basic station procedures including service, kitchen, and cashiering

· Perform general housekeeping and cleaning duties

· Strictly adhere to the Quality, Service, and Cleanliness (QSC) standards of the assigned workstations

· Performing any other duties as assigned by the supervisor and/or Management

Job Requirements:

· No experience is required as on-the-job training will be provided

· Fun and cheerful personality

· Able to perform well in a fast-paced environment

· Able to do shift work, weekends, and public holidays

· Excellent service aptitude and ability to communicate effectively

Benefits:

· Good Career progression plans Fun and cheerful personality ( Sales management trainee , create new menu for customers)

*New Business Office will be Located in the North “Woodlands-Admiralty”

Responsibilities:

• Provide marketing support to the Marketing Department and Restaurants
• Plan and coordinate the conceptualization and implementation of marketing plans (eg. sponsorship, media relations, marketing communications, direct marketing, website, public relations agencies, events and activities)
• Develop and coordinate field marketing and activities collateral
• Manage all marketing resources, advertising, and promotion materials
• Manage local area marketing activities and collaterals with all restaurants
• Oversee the brands’ social media accounts (Instagram, Facebook), monitor performance, and propose strategies to optimise for growth.
• Daily monitoring of social media platforms, customer reviews and feedbacks
• Maintain and update store information on digital platforms (eg. Google, GrabFood, foodpanda, etc.)
• Liaise with tenants and external organizations for joint partnerships & promotions
• Build and maintain good network and working relationships with customers, suppliers, agencies, and regulatory authorities
• Preparation of marketing reports & presentations
• Attend to other ad-hoc marketing activities as assigned

Other requirements / qualities / skills required for the job:

• Meticulous in work, tactful & ability to interact with different levels of people
• Good time management to meet up with deadlines
• Well-versed with computer software such as Microsoft Word, Excel and Photoshop
• Candidate must possess at least a Diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business, Marketing/Mass Communications or equivalent.
• Preferably Junior Executive specialized in Marketing or equivalent.
• Minimum one (1) year of working experience in the Marketing field

About Us:

At BYD Singapore, we're driving the future of sustainable transportation with cutting-edge electric vehicles that combine advanced technology, stylish design, and unmatched performance. As a fast-growing company committed to reducing carbon footprints and revolutionizing the automotive industry, we’re looking for a dynamic Product & Sales Planning Manager to join our team and help accelerate our brand’s growth.

Roles & Responsibilities:

Reports directly to the Managing Director to oversee the sales' portfolio and responsible for substantial growth of EV in Singapore.

1. Define strategies branding position, market segment and action plan.
2. Planning product line-up and unique selling points (USP) of all car models.
3. Monitor market conditions, analyse competitor strategies activities and products, and define clear action plan to enhance the market position and sales performance.
4. Prepare yearly target and sales plan (yearly and periodic forecast).
5. Work closely with distributor and customer to grow sales pipeline and to develop marketing and CRM activities for BYD passenger vehicles.
6. Develop products and enhance competitiveness through effective pricing, specification management, and targeted communication in the respective markets.
7. To liaise with other departments of BYD group to ensure synergy and alignment between sales and other functions scope.
8. Other duties as assigned by the Managing Director.

Job Requirements:

1. Bachelor's degree in business, Marketing or other related field.
2. Minimum 5 years of relevant experience in product planning, sales strategy or similar role in the Automotive industry.
3. Deep understand of Automotive and the EV markets and brand.
4. Proficient in data analysis and market research to perform strategies decisions.
5. Posses valid class 3 driving license.
6. Good command in Mandarin and English in order to liaise with China HQ colleague.

Responsibilities

• Manage and lead sales team (e.g. Sales Representatives, Promoters) to achieve sales and business objectives.
• Improve sales coverage efficiency via understanding and analysis of data.
• Maximize/Improve ROI via new initiatives/negotiations.
• Work with marketing team to ensure trade executions.
• Provide feedback on sales/operation issues, competitor's promotion/pricing, and market sentiments.
• Responsible for all sales/trade activities on assigned outlets.
• Execute Sales & Merchandising especially FIFO.
• Build, Maintain, and enhance good relationships with existing and new customers.

Requirements

• Diploma Business Administration, Marketing or related disciplines.
• 2 years of relevant experience in the FMCG industry, preferably with experience in e-commerce channel.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint), SAP or equivalent
• Detail-oriented with strong business sense.
• Aptitude and passion for research, data analysis and problem solving.
• Strong analytical thinking and management skills.
• Good interpersonal and communication and presentation skills.
• Good command in both written and spoken English.
• Able to participate and assist in promotional activities/ events/ seminar when required, including working on some weekends and public holidays.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Responsibilities

• Develop Key Account Plan & Strategies – Sales, Trade Activities
• Lead Sales Team of Key Accounts, Sales Representatives, Sales Promoters to achieve business objectives/KPIs.
• Assist Key Accounts to develop JBP and execute to achieve key objectives/KPIs.
• Implement and execute plans to achieve business objectives and KPIs
• Budget management/Maximize ROI via strategic planning
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement
• Responsible for making the annual sales & profit target and A&P expenses
• Able to understand market/consumer demands and adapting accordingly
• Build strong rapport with client to be top of mind for any initiatives
• Lead customer negotiations on commercial strategy
• Lead and inspire the sales team
• Cross function management (e.g. Finance, Operations)

Requirements

• Diploma Business Administration, Marketing or related disciplines.
• Minimum 3 years of relevant experience in the FMCG industry, preferably with experience in e-commerce channel.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint), SAP or equivalent
• Detail-oriented with strong business sense, aptitude and passion for research, data analysis and problem solving.
• Excellent Negotiation & Influencing Skills.
• Good interpersonal and communication and presentation skills.
• Able to work in fast paced environment.
• Able to work both collaboratively and independently, goal-oriented and organised team player.
• Experienced in managing sales merchandiser/representatives will be a plus point.

Job Summary:

We are seeking an experienced and results-driven Sales and Marketing Manager to lead our sales and marketing efforts. The successful candidate will develop and implement strategies to drive revenue growth, expand our customer base, and increase brand awareness.

Key Responsibilities:

- Develop and execute sales and marketing strategies to meet business objectives

- Lead and manage a team of sales and marketing professionals

- Identify new business opportunities and build relationships with key clients

- Analyze market trends and competitors to inform sales and marketing strategies

- Collaborate with cross-functional teams to launch new products and services

- Manage budget and resources to optimize sales and marketing performance

- Track and report on sales and marketing metrics and performance

Requirements:

- 3+ years of experience in sales and marketing management

- Proven track record of success in driving revenue growth and expanding customer base

- Strong leadership and team management skills

- Excellent communication and interpersonal skills

- Bachelor's degree in Marketing, Sales, or related field

What We Offer:

- Competitive salary and benefits package

- Opportunity to lead a high-performing team

- Professional development and growth opportunities

- Collaborative and dynamic work environment

How to Apply:

If you are a motivated and results-driven sales and marketing professional, please submit your resume and cover letter. We look forward to hearing from you!

Key Responsibilities:

• Execute and support marketing campaigns, including in-person events, email, and digital marketing.
• Collaborate with internal and external stakeholders, assisting in project management duties (e.g., logistics and milestone management) for marketing events.
• Monitor and track campaign progress using various marketing metrics, providing post-event evaluations, reporting, and analysis.
• Work closely with sales teams to identify and capitalize on opportunities to enhance lead generation activities.
• Source new sales opportunities through inbound lead follow-up and outbound cold emails.
• Conduct market research and analysis to evaluate trends, brand awareness, and competitive ventures.
• Assist in creating, editing, and distributing internal communications, such as newsletters, announcements, and updates, to keep employees informed and engaged.
• Collaborate with various departments to gather content and ensure messaging aligns with the company's brand and values.
• Support the planning and execution of internal events and initiatives aimed at enhancing employee engagement and company culture.

Requirements:

• Currently in 3rd year of a Bachelor's Degree in Marketing related field
• Marketing experience within the ICT industry is an advantage.
• Experience in B2B event management or content creation is an advantage.
• Experience in MS Office and marketing-related software/tools (e.g., HubSpot, Canva, Adobe Photoshop, Adobe Illustrator) is an advantage.
• Independent, dynamic team player with strong written and verbal communication skills and a can-do attitude.
• Excellent multitasking abilities, comfortable working with multiple stakeholders, and possessing strong interpersonal skills.

Benefits:

• Gain hands-on experience in executing real marketing campaigns.
• Receive guidance and mentorship from experienced marketing professionals.
• Contribute to meaningful projects that can accelerate your career path.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sinch is a Customer Communication Cloud company that powers meaningful conversations at scale across messaging, voice, and email. We help businesses deliver unified, personalized experiences across all customer touchpoints. Over 150,000 businesses, including many of the world’s largest tech companies, rely on us for their customer communication needs.

We dream big—for our company, our customers, and our employees—and hire the best talent worldwide to help us bring our vision to life. With nearly 4,500 Sinchers in over 60 countries, probably somewhere we near you!

About the role

Sinch is expanding its global Product & Partner Marketing team and building a new Market Strategy team. We are currently recruiting for a Senior Product Marketing Manager, Market Strategy. Reporting to the Director of Market and Solution Strategy, this role involves working closely with the Director to shape and implement Sinch's market approach and positioning. The role involves developing a deep understanding of market dynamics and buyer behaviors. The individual will work closely with senior stakeholders across the business to ensure that market strategies are robust and product narratives are compelling and effective.

Key responsibilities:

• Market Research & Analysis: Lead comprehensive market research initiatives to gain insights into market trends, competitor strategies, and customer needs. Apply this information to inform strategic decisions and identify new growth opportunities.
• Segmentation & Targeting: Define and refine market segmentation and buyer personas to effectively target and engage key customer segments.
• Strategic Product Narrative: Develop and refine our cross-product and platform positioning. Craft compelling narratives that highlight the unique value propositions of Sinch’s offerings. Ensure these narratives are effectively communicated through thought leadership, analyst relations, and industry associations.
• Industry Expertise: Provide deep industry knowledge to support go-to-market strategies and launch plans. Stay current with industry trends and developments to keep our offerings competitive.
• Collaboration & Leadership: Work closely with internal teams, including product management, marketing, and sales, to align strategies and drive execution. Mentor and guide junior team members to achieve departmental goals.

About you

To excel in this role, the candidate should be a commercially driven product marketer with a strategic mindset and hands-on expertise. Effective communication tailored to various stakeholders, combined with a balance of critical thinking and data-driven insights, is essential. The ideal person thrives in a fast-paced, global environment and enjoys team collaboration.

You should have/be

• At least 7 years of experience in market strategy, product marketing, or a related field within the technology or communications industry.
• Proven experience managing complex projects and leading cross-functional initiatives.
• Strong understanding of market research methodologies, competitive analysis (including win/loss programs), and buyer personas.
• Expertise in creating effective cross-product positioning and narratives, with experience in marketing platforms and multi-persona products.
• Experience with analyst relations, including managing large market reports like Gartner MQ, Forrester Wave, and IDC Marketscape.
• Experience gathering and analyzing competitive insights and running win/loss programs.
• Strong data analysis skills, with the ability to bring data and insights to bear in telling a story; experience with BI tools and/or SQL is a plus.
• Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively to senior leadership and industry analysts.
• Ability to balance critical thinking with a data-driven approach, while also being dynamic and pragmatic.
• Experience working collaboratively in a fast-paced, global environment.
• Comfortable working with distributed teams across multiple regions and time zones.
• Willing to travel if needed.

Our commitment

We strive to cultivate a motivated and hardworking team in a welcoming and diverse workplace. Our core values—Dream Big, Win Together, Keep It Simple, and Make It Happen—form the basis for a culture that encourages innovative thinking and drives improved business outcomes through diverse perspectives and skills.

The path to success is always upward, and opportunities are closer than you think. It’s time to chase answers, tackle challenges, and follow your dreams.

Ready to join us on this journey? Apply now!

If this role isn’t what you’re looking for, please consider other open roles on our career page: Sinch Careers

1.    To perform Data Analysis and Reporting
a.    Analyse and generate reports of Asia Pacific data on Customer Backlog (CBL) 
b.    Work with Sales Logistics Customer Interface Team to ensure data quality and track the progress of CBL.
c.    Perform data validation, identify the root cause and resolves issues to improve the order fulfilment rate and overall impact on customer service level. 
d.    Write complex SQL queries to extract, transform, and aggregate data from large databases efficiently. 
•    Utilize Common Table Expressions (CTEs) to create temporary result sets and simplify query readability. 
•    Leverage Window functions to perform advanced analytical operations, such as ranking, partitioning, and aggregations, within SQL queries.
•    Optimize SQL queries for performance by using appropriate indexing strategies and query execution plans.
•    Employ various JOIN operations (INNER JOIN, LEFT JOIN, FULL OUTER JOIN) to merge data from multiple database tables efficiently.
•    Create subqueries and correlated subqueries when necessary to retrieve specific subsets of data.
•    Implement conditional logic and CASE statements within SQL queries to handle complex data transformations.

e.    Continuously optimize SQL queries for performance, scalability, and maintainability. 
f.    Monitor and tune database performance to ensure efficient data retrieval.

2.    To build and enhance scripts / dashboards to support Process Automation
a.    Build and enhance Power BI dashboards with existing databases (SQL database, etc.) on different Order To Cash (O2C) topics.
b.    Maintain and improve current Power BI dashboards, including enhancing SQL scripts in databases and DAX measures in Power BI.
c.    Provide technical support to resolve data-related issues and troubleshoot problems in dashboards, and reports.
d.    Develop Python scripts to streamline and automate manual data transformation processes. 
e.    Identify repetitive data preparation tasks and create reusable Python scripts to perform data cleansing, formatting, and aggregation. 
f.    Continuously optimize and enhance Python scripts for performance, scalability, and efficiency.

3.    Cross-Functional Collaboration
a.    Collaborate and align with central departments / stakeholders to support in achieving sales targets.
b.    Manage multiple projects simultaneously, ensuring timely delivery of data analysis and reporting solutions. 
c.    Collaborate with project stakeholders to define project scope, objectives, and deliverables.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Product Specialist / Sales Executive (B2C)

Our Working Culture

We are all about the new and the bold. Embracing individuality while encouraging innovation, we meld dynamic minds with strong ethics to put forth our finest work wherever we are, whatever we do. In a fast-paced world full of interesting challenges, we strive to give only the best solutions.

Why Join Us?

We believe that the best ideas come from a diversity of thought. If you are a critical thinker looking for a fulfilling career, then look no further. Join us at Vanguard and redefine your daily grind with our easily accessible office, flexible working hours, and wide range of retail, furniture, and F&B discounts.

Job Summary

As a Product Specialist on our Team, you will play a pivotal role in managing the B2C sales process for a specific brand. You will be engaging in market and technical product research, and building strong client relationships.

Key Responsibilities

• Administer the sales process including customer service, product demos, present proposals and closing of sales and follow up for a specific brand
• Assist in technical product research and involved in the review process with the design team
• Incharge of day-to-day operations and activities which includes administering everything related to said brand e.g. sales, procurement, aftersales and arranging for delivery
• Conducting market research, analyzing customer feedback to identify opportunities for product improvements and future development.
• Overseeing sales forecasting, planning and executing promotional events and overseeing social media marketing
• Liaise with other staff(s) involved in USM sales across related channels
• Assist with any other ad-hoc duties as assigned and required by the company

Skills and Qualifications

• Bachelors / Diploma in Business or a related field preferred
• Excellent communication and interpersonal skills, with the ability to build rapport with client
• Product knowledge and the ability to present technical information in a clear and cohesive manner
• Prior experience in B2C sales and Design background is preferred

Benefits:

• Opportunities for career growth and professional development.

• Performance-based bonuses

• Yearly appraisal for promotion and increment

• Positive company culture – open and transparent communication, diversity and inclusion

Responsibilities:

• Handle vehicle sales.

• Handle short term and long term rental activities including handing / taking over bikes for QC checks, phototaking of vehicle conditions, etc…

• Handle administrative duties for sales.

• Attend the handing over process of bikes to customers.

• Follow up on production / new vehicle preparation activities.

• Prepare costing for quotation

• Other ad hoc duties as assigned

Requirements:

• Preferably have Class 2B license

• Basic experience / knowledge in motorcycle accessories

• Customer oriented / outgoing personality

Job Responsibilities:

• Support the Business Development Team with the preparation of sales proposals and tender preparation ensuring our offers meet customers’ requirements and expectations.
• Manage detailed layout design for the development pipeline of solar energy projects. Evaluate project siting constraints, solar module, inverter, and racking technologies, considerations, and solar resource data to maximize project value.
• Conduct site visits to support site evaluation, suitability, and due diligence efforts.
• Manage relationships with various equipment vendors, contractors, and third-party engineering firms. Collaborate with third party experts to identify key trends in the industry and facilitate training opportunities for the project engineering team.
• Source for new leads and manage the pipeline of leads and contracts.
• Support Project Management Team during the implementation of the project.

Requirements:

• Fluent in spoken and written English and Mandarin
• Possess at least a Nitec/Diploma, or Professional Degree preferably in Electrical Engineering, or its equivalent.
• Minimum 2 years of experience in doing sales and enthusiastic in achieving sales target set by the company.
• Able to work independently and highly self-driven.
• Possess confident, initiative, proactive, commitment and result oriented.
• Possess good interpersonal, presentation, communication, and negotiation skills.
• Prefer to possess own transport and willing to travel extensively.
• Competent with Microsoft Windows and Office
• Knowledge of Digital Marketing will be advantageous.

Be a Part of Something BIG!

Are you passionate about driving the performance of top-tier handset brands and an exciting Lifestyle and Accessories portfolio? If so, we want to hear from you! We are seeking a dynamic and results-oriented Hardware Marketing Manager to take our portfolio to the next level.

Make an Impact by

• Being responsible for overall Lifestyle and accessories portfolio (strategy, vendor management, pre-and post-sales operations)
• Responsible for one of our handset brands (strategy, vendor management, pre-and post-sales operations)
• Responsible for coordination of marketing activities across marketing communications, in-base upsell and cross-sell and channel activities.
• Research competitive landscape for their portfolio and ensure market competitiveness on a weekly basis.
• Manage exceptional handling for customer escalations related to product portfolio.

Skills for Success

• Min Degree in Business Administration (or similar) with 3-5 years of product marketing experience; OR Diploma with 5 - 8 years of product marketing experience
• Sound knowledge in pricing analytics
• Able to work well with multiple stakeholders at various levels
• Able to execute end-to-end marketing campaigns
• Has vendor management experience
• Intermediate proficiency in Excel (Pivot Table, V-lookup, formulas)
• Prior experience in hardware business is a plus
• Prior experience in telco industry is a plus

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a Part of Something BIG!

Are you ready to drive innovation and make a significant impact in the telecommunications industry? Singtel is looking for a dynamic and strategic Marketing Campaign Manager to join our team. If you're passionate about marketing, data analysis, and creating campaigns that exceed market expectations, we want to hear from you!

Make an Impact by

• Develop and implement campaigns using marketing technology automation software and platforms like Oracle Marketing Cloud, Enterprise data warehouse and Adobe Experience Manager to stimulate usage and engagement with in-base customers.
• Develop effective real-time and batch campaigns to support key business drivers including gross adds, churn save, increase incremental uptake and etc.
• Leveraging on advanced data analysis and data visualization tools to ideate, analyse, personalize offers and optimize campaigns’ performance to achieve business goals.
• Execute targeted data-driven decision based upsell and cross-sell campaigns, enhancing customer engagement through personalized marketing strategies.
• Manage the in-app rewards platform to drive higher engagement rate with the base.
• Supporting campaign launches and post launch with GTM plan which includes memo creation, updating internal documents, SMS broadcasts, customer complaints and etc.

Skills for Success

• Bachelor’s degree in business, engineering, analytics, or similar fields
• 3-5 years of relevant experience in Customer Lifecycle Management or Customer Value Management
• Proficient in SQL, Tableau, Power BI or other data tools
• Proficient in using CLM Tools (Oracle marketing cloud, Knowesis, Salesforce etc.)
• Proficient in MS Office (Excel – Pivot table, v-lookup, formulas)
• Experience in in-base campaign management
• Sharp analytical skills and strong business acumen
• Excellent stakeholder management skills
• Strong orientation to drive measurable results

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Description:

For our ReviewPro team we are looking for a profile that will reinforce the Sales Operations team to ensure the correct day-to-day running of the sales team and focus on process optimization and compliance.

This is an Entry level position for someone who is hardworking and ambitious to learn and develop within a global multi-cultural organization.

The role:

• Internal process compliance
• Reporting and forecasting
• Focus on increasing sales productivity: Process optimization, Process simplification, Implementations of automations
• Advise the sales management with data driven insights and on driving day-to-day execution
• Support the sales team to achieve both department and company targets
• Support sales enablement initiatives and execution
• Facilitate planning activities and meetings to keep the team aligned
• CRM administration

Job Description

• Plan, create, and execute engaging and on-brand content for the company’s various social media profiles
• Manage the social media, and email marketing calendar and ensure the content is published by the stipulated deadlines
• Manage SEO, SEM, social media accounts/campaigns, ads, and posts, and respond to comments and enquiries in a timely manner
• Assist in Influencer Marketing planning and execution, and partnerships
• Compile and prepare Digital Marketing analytics reports
• Assist with other assigned marketing tasks as and when required

•   At least 2 years of digital marketing experience
• Proficient in Chinese and English, and strong in content creation using designer software such as AI and Photoshop
• Has hands-on experience in Meta Business Suite, Meta Ads Manager, Google Analytics, SEM, SEO and TikTok
• Experience in WeChat, XHS, and other social media would be advantageous
• Able to work in a fast-paced environment with tight deadlines
• Singaporean only

Chan Chee Meng
EA 07C3069
R1110620

Your Career 

The Director of SASE Sales is responsible for creating, leading, and driving SASE sales strategy and execution to achieve revenue goals, uplift sales productivity, and accelerate customer participation.  This customer-facing role is chartered with prioritizing and activating SASE strategy and best practices to fuel growth and shift highly specialized SASE selling motion to Core Sales capacity with a collaborative, transparent culture of accountability.  This role reports to the Senior Director SASE Sales JAPAC. 

The Director of SASE Sales works cross-functionally with sales leadership, corporate and field marketing, product marketing and management, finance, HR, sales enablement and other company functions to identify areas for revenue growth with leverage. This role scales best practices and creates the framework and programmatic infrastructure to fuel sales initiatives through regular selling motion to engage customers, sales teams and opportunities to achieve strategic outcomes.  

Working in partnership with Sales Leadership including Theater VPs, the SVP of Channel and Sales Strategy, Speedboat Sales Leadership, and SE Leadership, this role identifies tops-down SASE growth initiatives and creates theater-wide continuity where possible, while enabling region-specific initiatives.  The Director of SASE Sales provides leadership and execution for inter-organizational initiatives to optimize execution between SASE Sales, Core Sales segments, ecosystems, and other GTM functions.  Initiatives may include:

• Sales performance
• Participation - portfolio selling strategies, product mix and diversification
• Sales model and resource allocation 
• Best practices, guidelines and standards
• Refresh and Renewal
• Identifying new paths to market and requirements for enablement
• Channel and Ecosystem leverage 

Your Impact

• Jump into a number of complex problems, identify the issues through superior business insight, build compelling business cases and move your ideas to execution
• Drive the significant organizational and process changes needed for implementation and adoption of large-scale programs to increase company efficiency and achieve growth objectives
• Structure and package analyses, strategies and recommendations into highly effective, compelling communication and presentations to various audiences, including senior executives and sales leadership
• Build strong relationships across the sales organization to drive initiatives, and receive continuous feedback from key contacts
• Ensure on-time delivery of initiatives, programs, and projects with high quality and clear communication

Success of this role is measured by:

• SASE Bookings attainment
• SASE Sales Productivity
• Successful completion of critical initiatives in a timely manner

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• LOYALTY ACQUISITION AND ACTIVATIONS
  • Contribute to crafting bespoke experiences for elite-tier members in hotels.
  • Collaborate with loyalty teams in designing compelling redemption offers.
  • Serve as the key point of contact for corporate office and loyalty champions to ensure best-in-class hotel recruitment, in-hotel member experience, program benefit compliance, reporting and overall participation in ACCOR Hotels Group’s loyalty and membership programs and initiatives.
  • Secure local partnerships that create value for members through existing airlines, financial partners & strategic experience partners, etc.
  • Drive hotel recruitment by working closely with Front Office and S&M teams and localising tools to manage and improve acquisition effectiveness.
  • Implementation of corporate loyalty marketing strategies at the hotel level.
  • Drive member benefits compliance through scheduled and ad-hoc audits, new benefits rollouts and identify training needs.
  • Guide colleagues to ensure loyalty-marketing actions are according to corporate/ brand standards and adopt best practices.
• PARTNERSHIP MANAGEMENT 
  • Solicit partnerships to pursue identified opportunities across various fields like financial institutions/banks, museums, complementary lifestyle brands, etc. To establish a preferred relationship with key partners that contributes to revenue and marketing objectives for the hotels. 
  • Negotiate for contractual terms with partners that benefit the complex
  • Plan and execute new deals and promotions that drive acquisition via external partners after careful consideration for each revenue stream’s seasonality 
  • Gather buy-in from partners for new revenue opportuities through building in established rapport with the network
  • Drive animation of regional partnership programs within hotels to maximise share of visibility in partner’s communication assets and drive incremental business to the hotels.
  • Research and compile market competitive intelligence and partner’s information to build short and long-term local partnership action plans.
• PROMOTION & EVENT MANAGEMENT 
  • Work closely with F&B & revenue teams to come up with effective and profitable membership activations and/or partner outreach 
  • Actively cross-sell need period to partners and leverage on loyalty marketing channels to promote relevant hotel products 
  • Co-ordinate and manage marketing project timeline for events and campaigns across hotels
  • Review and analyze weekly and monthly results to communicate performance trends and identify opportunities for optimisation. 
  • Participate in related sales & marketing meetings and share marketing action performance and insights and data as required.
• MARKETING PLANNING 
  • Participate in development and execution of marketing plan to identify potential partners to increase share of voice in the market and drive sales
  • Participate in development of marketing plan, A&P budget and marketing audits
  • Monitor forecast for all revenue streams to drive relevant marketing activations 
• COMMUNICATION RESPONSIBILITIES
  • Maintain close and open communication with other departments  
  • Maintain timely communication with Accor Offices and key partners that can generate leads and provide information
  • Coordinate communication between marketing and other departments to ensure awareness of loyalty and partnership campaigns 
• OTHER RESPONSIBILITIES
  • Comply with hotel and department policies and procedures at all times 
  • Assist with any other Sales & Marketing projects as requested 
  • To carry out other duties as and when assigned by the Management of the Hotel

Your new job includes

As a member of our family-owned business, you will be responsible for facilitating all aspects of an activity program and planning of promotions; from getting investment, promotional support, product forecasting, execution, and post-activity evaluation. As a Senior Category Marketing Specialist, you will

• develop and implement the annual brand activities and promotion strategy for retail and distribution channels, ensuring the smooth and precise execution of the marketing plan.
• analyse marketing activities and promotions by evaluating sales reports and key metrics, optimising campaigns for effectiveness, and generating comprehensive post-activity reports for stakeholders to maxismise ROI.
• take ownership of promotion analysis reports to track efficiency and conduct ROI/cost analysis, ensuring optimal outcomes for market investments
• present and secure cost-effective marketing assets from vendors across all stores and upload promotion briefings to the internal portal and ensure the seamless execution of promotions in-store.
• foster and maintain strong partnerships with vendors to continuously access new opportunities and secure the best investment and promotional support, enhancing business efficiency and profitability.
• possess knowledge of the digital landscape to leverage online opportunities and integrate digital strategies to secure investment.

What you should bring along

• a Degree in Business, Marketing or any related discipline with a practical experience of at least three years in a Marketing function within the Retail or FMCG industry
• proficiency in using SAP system and Microsoft Office such as Excel, Power Point, Word, Outlook, Visio and Teams.
• excellent communication and stakeholder management skills with sound financial and strong analytical skills combined with sound business acumen.
• a pronounced can-do attitude, complemented by the capability to multi-task and the flexibility to handle changing requirements in a fast-paced, dynamic environment.
• an organised and structured method in working with keen attention to details.