Job Summary

Under the direction of the Marketing Manager is responsible for creating and coordinating the implementation of an integrated marketing program, which includes branding identity, strategic message development, advertising, and public relations. Typical responsibilities include: participating in planning and implementing marketing strategies; meeting with departments to provide consultation and to assess products and programs; and, writing and designing proposals, advertisements, internal communication pieces, and web pages.

Distinguishing Characteristics

The Marketing Assistant Manager is responsible for assisting the Marketing Manager with District-wide marketing initiatives.

Typical Duties and Responsibilities

Confers with department directors, committees, managers, and staff teams to provide marketing consultation. Assesses products and programs and makes recommendations for profit potential via marketing programs. Develops related strategies and provides training on how to implement strategies.

Creates written plans for new marketing initiatives, including budget allocation, message development, creative direction, target audiences, timelines, and/or other related issues.

Develops and designs proposals, advertisements, internal communication pieces, web pages, and/or other related collateral materials and participates and oversees the production of such materials by providing direction to applicable individuals.

Supervises administrative professionals. Participates in hiring, evaluating, training, disciplining, and recommending discharge of staff as necessary.

Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.

About the job

In your role as a Sales and Supply Support Specialist, you will create and constantly improve excellent availability, range management and forecasting at the lowest possible costs. Together with the Sales and Supply Support Manager, you will support the Store’s commercial team and act as a communication link between the Store and Supply and Availability team in Service Office.

Your assignment

• Secure the highest goods availability possible supporting the commercial team’s strategy and Sales direction, considering country specific positioning campaigns, the commercial calendar and local store activities.
• Act as the main contact partner for all range management and operational supply-related questions, in the commercial team in the store.
• Work actively with sales in range management by securing qualitative and timely administration of the range in the systems and highlight deviations of the range frame and parameters.
• Act as a gatekeeper to rationalize forecast inputs from Sales and ensuring receiving is on time for Sale’s activation, taking into consideration available capacity.
• Contribute to the successful replenishment by working actively with forecasting and ordering in alignment with the commercial calendar.
• Support the Sales and Supply Support Manager with stock discrepancies analysis as part of the inventory management process.
• Produce timely and periodic follow ups to commercial and management team regarding operational process in the store, including phasing in and out, overstock and concrete, activities and non-central shortages.

Your profile

• You have minimum 2 years of experience in Retail Supply Chain and operational excellence to support in retail and/or logistics processes, tools and working methods.
• You are analytical, able to make objective decisions based on monitoring and reviewing of the in-store Logistics system and other available information.
• You are a team player with strong interpersonal skills; able to establish and maintain effective work relationships with cross-departmental colleagues and confident in approaching and talking to people from all levels.
• You have MS Office proficiency knowledge and knowledge in MVBC (Master version Business Central) system is preferred.
• You can commit to work on public holidays and weekends.

Be part of the marketing team to oversee a series of events to deliver engaging omni-channel marketing campaigns to increase event branding, attendance, and partnership collaborations.

Marketing Planning & Execution

• Develop and monitor development of marketing assets
• Manage and develop content for event website, EDMs, social media platforms and online channels
• Manage event registration system and on-site registration i.e. Facilitate online & on-site registration, send email confirmations and attending to enquiries
• Management of photographers and videographers for event coverage
• Supporting the marketing team in administrative tasks

Analytics & Lead Generation

• Use of online / enterprise systems for marketing purposes and database management
• Data Management including data mining to improve customer segmentation and targeting as well as campaign performance
• Measure customer satisfaction by developing surveys and provide insights
• Track, evaluate and report results for marketing campaigns

Partnership and Collaboration

• Manage working relationship with creative agencies and vendors
• Preparation of publicity contracts & materials to engage trade media partners and local media

Our client a major NVOCC is looking for a Sales and Marketing Executive

Issuing proper bills of lading and assuming responsibilities for the shipments.

To develop strong business building relationships with existing and new customer base.

To be fully accountable for meeting individual key performance indicators and targets.

Meeting sales forecast and target.

Submit regular reports covering sales activities from sales to servicing of current clients and develop new business.

Coordinate with freight forwarders and coordinate internally for import and export shipments.

Compliance, reviewing, and implementation of internal controls simultaneously.

Assist in the planning and controlling in marketing of our shipping services.

Monitoring the day-to-day operational functions flowing smoothly.

Assist in management and direct all operational activities in meeting both company and customer expectations.

Inventory tracking and control.

To be the point of contact in daily management and ensuring smooth execution of overall booking space with feeders/vessel operators.

Monitor and ensure prompt and accurate submission of permits and prompt delivery and clearance of shipment.

• Be a good team player
• Results-oriented
• Good interpersonal skills
• Willing to work beyond office hours
• Minimum 1-2 years of working experience preferred
• Training will be provided for those keen to learn

Chan Chee Meng
EA 07C3069
R1110620

Scope:

• Liaison between sales/customer and all relevant internal teams
• Process all inbound escalations from the Sales Team email and/or phone call
• Effectively communicate resolutions direct to end-customers
• Support sales team on Quotes & Order resolution.
• Coordinate with customer service and accounting team to resolve any issues related to invoicing
• Regular and proactive in working with sales team to gather update and report in monthly sales meeting.
• Tender Documents and ensure timely submission and documentations
• Supply center store stock and maintenance management.
• Demo logistics arrangement
• 3rd Party Vendor survey/ questionnaire
• Other assigned tasks depending on business requirements

Requirements/Qualifications:

• Diploma/ Bachelor’s degree is preferred in Business Administration or a scientific discipline. with at least 2 years of related customer service experience with order entry systems
• Excellent communication skills are required.
• Ability to identify and solve problems, and to multi-task under deadlines.
• Experience with Salesforce and the quoting process is preferred.
• Customer orientated and able to drive activities that improve customer satisfaction.
• Organized, able to work independently and in teams in a highly matrix organizations
• Highly driven with the ability to perform under stress and adhere to strict timelines
• Well versed with Government procurement mechanisms like ITQ/Tenders will be advantageous

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Job Description

• Generate orders and deliver to retail outlets.
• Meet sales targets and grow product availability.
• Collect payments on time.
• Recruit new outlets.
• Run trade promotions.
• Maintain freezers and product quality.
• Build customer relationships.
• Collect market info as needed.
• Support trade events and other tasks.

Requirement

• Possess Class 3 Singapore Driving License.
• Comfortable driving 14 footer truck.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

About our Company

We are a global team operating a health and wellness brand serving over 2 million customers worldwide. We have a team of ~40 full-time employees globally, headquartered in Singapore. Our brand generates more than $100M per year in revenue and operates profitably with close to 100,000 monthly subscribers. We continuously strive to bring the best functional products to improve women's health, with a focus on making our products clinically-influenced yet approachable to everyday consumers.

Overview of the Role

As we’re building the infrastructure to enable and support the next leg of growth ($500M to $1B), we’re looking for a Senior Data Analyst to lead efforts in managing and analyzing marketing, financial, and operations data to enable and support business growth opportunities. You will report to the Head of Growth and work across functional areas to translate complex and sometimes unstructured datasets into actionable insights to identify new growth opportunities or optimize efforts in existing projects. This role focuses on growing or optimizing the following metrics:

• Average order value (AOV)
• Conversion rate (CVR)
• Lifetime value (LTV), which includes interim values like 3, 6, and 12 months
• Payback periods
• Subscription churn and recovery
• …and other growth metrics, if any

The core responsibilities for this role include:

• Developing forward-looking data analysis capabilities for a women’s health brand with long-term growth ambitions
• Building and managing a team of data analyst(s) and data assistant

Part 1: Develop Right-Sized Data Analysis Infrastructure

• Audit data analytics needs for the organization with growth and marketing needs in mind
• Recommend and implement right-sized data management solutions (including but not limited to data warehouse, visualization, programming language, etc.) to meet present and mid-term needs (e.g. BigQuery, Fivetran, Tableau, PowerBI)
• Establish and refine data models within the database to ensure efficient data storage and retrieval.
• Create and optimize SQL queries, views, and stored procedures. 
• Contribute to solutions for real-time data retrieval from various sources, including API integrations and new platform solutions selection.

Part 2: Enable Marketing Insights

• Marketing is our growth engine, so enabling marketing-related insights is a core priority for the data team before all else.
• Increase access to internal data sources including but not limited to post-purchase KnoCommerce surveys, customer surveys, clinical trial results, business performance data across Shopify, Amazon.com, Walmart.com, Meta, Google, Helium10, Hyros, etc. using data management and visualization tools
• Increase access to external and relevant data sources including but not limited to macro data sources like Amazon.com, iHerb, industry research studies, CPI, DTCCI, etc. and micro data sources like Meta Ads library, Google Ads transparency center, ad spy tools like Atria and Foreplay, etc.
• Using experienced knowledge of acquisition and retention marketing KPIs, synthesize data across multiple sources to develop insights and to tell a story with data. 
• Develop actionable optimization recommendations.
• Use advanced segmentation methodologies to group customers by cohort, lifetime value, products purchased, etc. Build models to predict lifetime value and score customers on dimensions such as likelihood to buy.
• Analyze Customer Retention and Behavior. Examples:
• Analyze Subscription Retention Rates: Assess retention rates and compare group performance.
• Perform Cohort Analysis: Conduct analysis to understand customer behavior on first and second purchases, and channel-based behavior.
• Incrementality Tests for Campaigns: Video lifts and whitelisted campaigns on customer behavior.
• Analyze Brand and Promotions Impact. Examples:
• Measure and Monitor Brand Changes: Track and analyze the impact of brand changes.
• Analyze Impact of Free Shipping Offers: Assess the impact of offering free shipping to specific regions.
• Conduct Promotional Analysis: Evaluate the effectiveness of various promotions and marketing campaigns.

What working with us looks like

First few weeks

• Company onboarding: Our team member will introduce you to the company and share more about our business and background with you 
• Team onboarding: Our team member(s) will introduce you to the marketing team and operations, and guide you through your responsibilities. You will likely take 2-3 weeks to familiarize yourself with your routine and tasks. A buddy will be assigned to you so you can reach out anytime you need help
• Career review:
• Informal: After 4-6 weeks
• Formal, 1st: After 3 months
• Formal, 2nd: After 6 months

Preferred Qualifications

• Bachelor's degree in Computer Science, Statistics, Mathematics, Marketing, or another research-related field.
• 5+ years of experience as a Data Analyst or similar role, demonstrating expertise in AI-driven analytics and marketing insights.
• Strong understanding of marketing concepts, particularly AOV, LTV, conversion rates, and customer acquisition costs, coupled with expertise in leveraging AI for marketing intelligence.
• Excellent communication and presentation skills, especially in conveying insights to non-technical stakeholders.
• Experience with Git and code management practices.
• Proven ability to work independently in a fast-paced environment
• Experience leading or managing teams preferred

Soft skills

• Meticulous: Pays close attention to details
• Process-oriented: Thinks through potential scenarios in detail to verify and confirm the right setup
• Numbers-driven: Familiarity and comfort working with numbers
• Love for Problem-solving: Has a positive attitude when problems surface, and focuses on finding a solution
• Intellectual curiosity: Openness and curiosity in learning new things, including knowledge and tools

Technical skills

• CRM: Shopify, Hubspot, Salesforce, or something similar
• Marketing API: Familiarity with Supermetrics or something similar
• Marketing attribution tools: Familiarity with Google Analytics 4, Hyros, TripleWhale, Northbeam, or something similar
• Data visualization tool: Familiarity with Tableau, Google Data Studio, PowerBI, or something similar
• Data science language: Familiarity with Python, R or something similar

Work Arrangements

• For Singapore-based team members, working hours are fixed, from 10am to 7pm SGT from Mon - Fri
• For remote team members, your working hours will be discussed prior to employment
• Lunch is one hour and flexible (you can decide what time to take your one hour off)
• Once-a-week team meetings (time TBD), with shorter check-in calls throughout the week when necessary

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.

We are looking for engaging, curious, collaborative, results-driven and customer-obsessed Sales Development Representative’s (SDR) to join the village. At Dynatrace our SDR’s are a critical part of our go-to-market team and as our first interaction point with future customers, they collaborate closely with marketing and our Account Executives to inform and identify and qualify opportunity across our key account.

You will be a self-starter who can work autonomously, are tech savvy, curious, motivated to learn and work with others, and have a strong passion to over-achieve. Please note that this role would be on a hybrid work model.

• Build revenue pipeline by setting introductory meetings with target influencers and key decision makers
• Conduct proactive research on accounts using Google, LinkedIn, Lusha and other tools you will be provided.
• Profile assigned accounts by developing an understanding of the accounts’ business and technology challenges, opportunities, drivers, and market positioning.
• Drive outbound ‘named account’ prospecting to generate new logo business opportunities, call into senior IT management and liaise with C-Level and senior IT management contacts.
• Educate prospective customers on the value of Dynatrace enterprise solutions and qualify opportunities with business potential.
• Support prospect and community awareness and education of Dynatrace solutions and trends across social media channels.
• Follow up on inbound enquiries and leads generated through our APAC marketing campaigns and provide feedback to marketing on the quality of these leads and prospects.
• Perform analysis on CRM (Salesforce) to track activities, attend weekly territory forecast meetings and update team on progress of identified activities.
• Meet and exceed your defined target of qualified opportunities per quarter.

About the job
Reporting to the Sales Manager, you lead your team in developing the IKEA business and your respective HFB (Home Furnishing Business).

Your assignment

• You come up with business and action plans for your responsible areas and manage resource effectively.
• You optimize sales and profitability, by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
• You act quickly on commercial opportunities and customer feedback, keeping an active eye on competition and take appropriate action when necessary and communicate with your matrix partner in the Service Office.
• You collaborate effectively with your matrix partner in Service Office to attain better results.
• You cultivate good working relationships with your commercial team and drive all commercial agenda within the team.
• You secure and develop our customer base through effective range presentation and sales steering, thereby ensuring an inspiring and enjoyable shopping experience for all IKEA visitors.
• As a leader, you are also to lead and develop your team by providing coaching and regular engagement.
   

Your profile

• You have at least 5 years of experience in a fast-paced retail industry and in a commercial environment.
• You have an interest in home furnishing and people’s everyday life at home.
• You are self-motivated, analytical, and good at implementing commercial strategies, and guiding your team towards sales maximization.
• You have a proven ability to work as part of a team and actively selling through understanding your customers and their needs.
• You are a problem solver and decision maker, good at prioritizing and organizing your work and the work of others efficiently in a fast-paced retail environment.
• You are a strong and effective communicator; multi-tasking is second nature to you in the course of working with co-workers of all levels, both within and outside IKEA.
• You have strong leadership capabilities and able to guide, coach and lead a team of coworkers to excel as Sales Associates.
• You demonstrate strong leadership abilities in managing your commercial team.

Our Client a local Maritime company based in Singapore is looking for a Marketing Director, to lead the marketing efforts of our client, a reputable company in the maritime industry. You will be responsible for developing and implementing comprehensive marketing strategies to strengthen the brand presence and drive business growth.

Key responsibilities:

• Develop and execute innovative marketing campaigns to increase brand awareness and generate leads
• Collaborate with cross-functional teams to develop compelling marketing materials, such as brochures, presentations, and website content
• Monitor market trends and competitors' activities to identify opportunities and develop strategic marketing plans
• Analyze marketing data and metrics to measure the effectiveness of campaigns and make data-driven decisions
• Manage the marketing budget and allocate resources effectively
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers
• Stay up-to-date with industry advancements and propose innovative marketing strategies

• Proven experience in Sales and Business Development in China and Middle East Market or similar role in the maritime industry
• Demonstrated success in developing and implementing effective marketing strategies
• Strong understanding of digital marketing channels and techniques
• Excellent leadership and team management skills
• Creative thinking and problem-solving abilities
• Strong analytical and strategic planning skills
• Excellent communication and presentation skills
• Bachelor's degree in Maritime or a related field
• Knowledge of the maritime industry and market trends
• Mandarin Speaker is an advantage as this posiiton require to be dealing with Mandarin speaking clients

Chan Chee Meng
EA 07C3069
R1110620

Good Company Culture, ultra convenient and hip working location! If you enjoy work that requires liasion with high end / luxury retail (& also other types of retail) - pls apply now!

You will report to the Advertising & Promotions Manager and carry out the normal duties and responsibilities associated with the post of Marketing and communications admin work, A&P etc:

1. To actively plan, promote and market the use of the event space and its other Company's properties to other organizations for the staging of events which will draw crowds and create excitement, while at the same time ensuring the generation of income.
2. To actively promote and market the use of advertising spaces in the building and its other properties to other organizations ensuring the generation of income, while at the same time maintaining the prestigious image of the building.
3. To coordinate and liaise with all relevant parties on requirements for approved exhibitions and events.
4. To supervise all on-going events and exhibitions to ensure compliance with the rules and regulations governing the use of event space and with the relevant Authorities.
5. To coordinate and liaise with the two anchor tenants on the updating of shopping directories and leaflets on a regular basis.
6. To coordinate and liaise with the two anchor tenants on all centrewide promotions, and keeping all shopping centre tenants informed on the upcoming promotions.
7. To assist in the preparation, production and circulation of periodi circulars/articles to tenants on building matters relating to the company activities.
8. To assist in the update of the company's website on a regular basis.
9. To assist in the managing of enquiries and complaints received from tenants and/or members of the public, and to ensure that the matters brought up are attended to promptly by the relevant parties and/or a reply is made, in consultation with your Superior or Management.
10. To carry out any other duties that may be assigned to you from time to time

Requirements:

• Diploma in Business Administration /Marketing /Mass Com with a minimum of 2 years relevant experience
• Ability to market and execute events
• Good contacts with advertising and Public Relations agencies
• Prepared to work on weekends and public holidays
• Self-motivated, organized, enthusiastic, creative, and with the ability to write well
• Strong communication and interpersonal skills
• Able to work independently and has good team spirit

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

The Visa Global Digital Sales team is a newly formed global sales organization with an opportunity to be a tremendous revenue growth engine for the company. The senior director of digital sales will be part of an exciting new team that is at the forefront of establishing cutting-edge opportunistic sales motions leveraging AI and automation, digital marketing and analytics to drive impactful demand response and targeted sales coverage.

We are looking for an experienced Digital Sales Leader to develop a strategy and build an organization that can successfully scale. The Digital sales leader is an essential role in the future state and structure of our global sales strategy, focused on the people, best practices and tools necessary to sustain long-term growth and profit. In addition to requisite passion, skills, and experience, you will have a consistent track record in building and leading high performing teams that exceed revenue targets while developing deeper client and partner relationships.

The Senior Director of Digital Sales Leader

• Develop global framework for digital sales team and supporting coverage plan for Visa’s longtail customers including identifying, developing, and implementing effective sales plans and strategies in partnership with regional digital sales leaders

• Develop end to end sales motions to support inbound and outbound sales strategies for longtail client and partners

• Work together with other leaders across the company (e.g. Marketing, Finance, regional sales teams, CS, etc.) to execute cross-functional key initiatives in support of the launch of the digital sales centers and coverage strategies

• Partner with regional sales center leads to accurately forecast sales opportunities and deliver monthly sales and revenue quota to ensure profitability goals are achieved/exceeded

• Continually evaluate and deploy new and improved digital sales processes and methods

• Provide ongoing coaching to Regional Digital Sales leaders to achieve targets and execution of strategic initiatives

• Build skills, confidence, and trust with digital sales teams and provide developmental feedback for continuous improvement

• Conduct regular account reviews with direct reports to ensure maximum sales efforts

• Conduct presentations to internal and external executive decision-makers

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Position Purpose:
We are seeking a dedicated and detail-oriented Sales and Admin Executive to join our team. This role is pivotal in maintaining accurate customer records, managing payment collections, and ensuring seamless processing of orders and returns. The successful candidate will work across multiple channels, perfumery/wholesales, handling various administrative and accounting duties.

Principal Accountabilities:

Customer Responsibilities:

• Customer File Management: Regularly update and maintain customer files to ensure accurate and current information.
• Payment Collection: Efficiently manage and track payment collections for client, ensuring timely and accurate processing.
• Exchange/ Return/ Credit Note (CN) Processing: Handle all exchange, return, and credit note requests for customers.
• ETA Date Updates: Keep customers informed about the estimated time of arrival (ETA) for their orders by updating relevant information.

Perfumeries/ Wholesales Channel Responsibilities:

• Exchange/Return/Credit Note (CN) Duties: Manage exchange, return, and credit note requests for perfumeries and wholesales channels.
• Monthly SOA Statement Reports: Prepare and distribute monthly Statement of Account (SOA) reports for perfumeries and wholesales channels, ensuring accuracy and timeliness.
• Accounts Receivable Collection: Collect and track payments for wholesale orders, ensuring that all accounts receivable are up to date.

Channel Responsibilities:

• Order Processing: Handle order processing and ensuring accuracy.
• Price List Updates: Regularly update and maintain price lists for chain stores and perfumeries to reflect current pricing and promotions.
• Ad-Hoc Administrative Duties: Perform various administrative tasks as needed to support assigned channels.

Additional Responsibilities:

• Administrative Support: Provide ad-hoc administrative support for various channels, ensuring smooth operations and effective communication.
• Customer Service: Address customer inquiries and concerns promptly and professionally, maintaining a high level of customer satisfaction.

• Proven experience at least 1 year experience in customer relations, and accounts receivable management.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in relevant software and tools for managing customer files, payment collections, and order processing.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with the beauty and perfumery industry is a plus.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Job scope:

• Responsible for the sales support in the sales office
• Handle sales enquiries and follow up with the customer Prepare quotation and negotiation
• Monitor and arrange delivery with forwarder
• Monitor payment by customer with Finance and customer credit limit
• Monitor the stock level.
• Prepare monthly and quarterly reporting
• Stock ordering with Regional President and Managing Director to the factories

Key Performance Indicators

• Timely administration of day-to-day activities
• Accurate reports and statistical database
• Quality customer servicing and enquiries and complaints handling

Decision-Making

• Response to enquiries and complaints
• Liaising with the Manager in charge on sales orders

Requirement:

• Preferably a Diploma with min. 3 years of hands on experience in customer service.
• Possess good writing skills and good command of English.
• Proficient in MS office application.
• Independent, good interpersonal and communication skills.
• Knowledge of letter of credit is an added advantage.

Email Address: [email protected]

CEI: R1104482

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

About The Role

Reporting into the VP, TR Asia Pacific, Marketing Director of TR Asia Pacific is responsible for delivering top and bottom line business goals and results as well as ensuring go-to-market executional excellence, including products, BA services and training, in store visibility, and retail experience that develop an innovative and industry-leading consumer journey in travel retail channel cross Asia Pacific regions.

He/she has to partner the VP, TR APAC to set up long term vision of full portfolio strategy, cross fragrance, makeup and skincare as a 3 axis beauty house in the APAC region and lead a sustainable business based on uncompromising ethics, integrity, fairness, diversity, and trust.

He/She drives local relevancy for a high-growth strategy, brand equity, lead the delivery of insights that contribute to breakthrough product and service innovation, customer experience, communication, P&L and cost efficiency.He/she shape the brands’ strategies and plans, in the APAC region as well as preserving brand equity in local markets, ensure local relevancy and speed to market that drives growth, and own executional excellence while identifying regional, local and cultural differences in order to properly tailor Global Brands’ programs to local TR consumers and help Global Brand Team to anticipate future consumer trends by having a deep understanding of consumers, competition, market trends, regional and local insights, and emerging opportunities

He/she leads talent development, and effectively leverage individuals’ strengths and foster a culture of leadership and creativity from every chair

Responsibilities

Brand Management

• Preserve Luxury brands equity & DNA with local relevance in each country
• Shape and execute a winning growth strategy
• Lead strategic market and portfolio analysis as well as identifying growth opportunities.

Marketing Strategy

• Drive the transformation into a digital-first organization
• Influence marketing practices and processes—both traditional and social—to execute with agility across a rapidly-evolving media environment around the world.
• Ensure the right programs and investment decisions are made
• Lead impeccable consumer experiences for all channels
• Responsible for future market launches to ensure every market launches strong and stays strong.

Retail Excellence

• To be obsessed with a Sell-out mindset focusing on Customers’ experiences, engagement, recruitment, conversion & retention
• Lead Luxury brands’ service models and merchandising formats by channel
• Implement the omni-channel strategy and develop necessary capabilities.
• Maximize in-store consumer engagement by providing multiple, locally relevant solutions for in-store opportunities in each channel.
• Develop and implement vision for in-store retail consumer experience to drive conversion, productivity, innovative digital in-store experiences and education.
• Infuse creative inspiration into every element of the consumer experience

Human Resource Development

• Identify, build, and develop essential capabilities to deliver results while remaining agile
• Actively lead and engage in talent development in order to create high-performing talent
• Encourage leadership and creativity from every chair.
• Leverage individual strengths and leverage all levels of talent

Requirements

Industry Experience

• Luxury Beauty
• Must have Skincare experiences on top of Makeup and Fragrances
• Minimum of 10 years of experience in the abovementioned industry/segment

Market Experiences

• Have built solid local operation experience (Min. of 7 years)

Competency

• A considered, analytical approach to working with concepts, consumers, problem solving, stakeholder management
• Strong regional/ global mindset
• Strong understanding of local operations, its strengths and challenges
• Entrepreneur leadership
• 360 Marketing Experience
• P&L Management
• Retail Excellence Knowledge
• Retail Operation Knowledge
• Digital & Social Media Marketing Experience
• Portfolio Management Experience

Your Career

As a member of the Palo Alto Networks sales team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Must have experience handling commercial and whitespace account in Singapore
• Understands the power of channels and has strong channel  relationships with both T2 partners and Distributors
• Prior experience in selling direct and through channel partners
• Prior experience in inside sales
• Territory business planning and execution; understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process: By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Great communication and presentation skills
• Proven track record by exceeding business quotas regularly for the last 2-3 years

• Accountable for entire marketing operations
• Develop and execute marketing strategies, new product launches, budget and drive prospecting activities for both new car and Aftersales operations
• Build brand awareness and desirability through key alliances, sponsorships and prospecting activities
• Drive CRM strategies to increase customer retention
• Drive conquest strategies to understand customer and prospect demographics
• Manage press relations and pitch stories to maximise media coverage
• Maintain showroom as per principal’s corporate identity guidelines

Requirements:

• Minimum Degree qualifications with 4 years of marketing experience in a fast-paced luxury retail environment

Intereted candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

Responsibilities :

· Assist the sales team in managing customer inquiries, addressing their needs, and providing relevant information about products or services.

· Collaborate with the sales & Marketing team to manage leads, update databases, and track the progress of potential customers.

· Provide assistance during sales meetings, presentations, and events, ensuring all necessary materials and resources are available.

· Accurately enter and maintain various data reports required by the Managers

· Handle incoming and outgoing communications, including emails, phone calls, and inquiries, ensuring prompt and professional responses.

· Prepare, review, and edit documents, contracts, and reports as needed.

· Maintain the security of confidential information.

· Coordination and Support in Media Relations and Sales & Marketing.

· Support in agency-project management: Marketing Collaterals/Image Library/Advertising

· Social Media Support : Assist and work with results to elevate digital/social media brand presence. Creating and delivering creative, engaging & successful social campaigns, ensuring consistency in voice and cultivating a social media referral network & engagement.

· Website Management

· Database Management

Requirements :

· Diploma in Mass Communications/Public Relations/Marketing/New Media

· Proven media, marketing and promotions experience, from a related industry travel/ tourism/ hospitality) sector environment.

· At least 3 years of relevant experience (Hotel/PR agency/Journalism) preferred.

· Excellent communication, writing, and interpersonal skills

· Ability to work independently and as a part of team

· Passion for the hospitality and Tourism industry

· Proven experience in administrative or sales support roles is a plus.

· Strong organizational skills with the ability to handle multiple tasks simultaneously.

· Excellent communication and interpersonal abilities.

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Job Description:

• Provide marketing support
• Execute and support marketing/CRM events and activities
• Handle social media content and channel management
• Keeping track of HQ KPIs and ensuring accountability across the team

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

As a Marketing Manager, you will play a crucial role in developing and executing marketing strategies to drive brand awareness, customer acquisition, and revenue growth. You will work closely with cross-functional teams to create and implement marketing campaigns that align with our company's goals and values.

Key Responsibilities:

1. Create marketing strategies to achieve company goals, such as increasing sales and brand visibility.

2. Manage and guide a marketing team to ensure tasks are completed efficiently.

3. Oversee online marketing efforts, including social media and email campaigns.

4. Plan and create content for marketing materials and campaigns.

5. Ensure that the company's branding is consistent in all marketing materials. 6. Use data to evaluate marketing performance and adjust strategies as needed.

Key Competencies:

1. Proven experience in a marketing role, preferably within the food and beverage industry.
2. Proficiency in marketing software and tools.
3. Strong understanding of marketing principles and best practices.
4. Demonstrated ability to work both independently and collaboratively in a fast-paced environment

Duration: 6 Months

Company Description

ROSEONLY is a brand committed to creating quality products. Our flowers are a symbol of hope and love, with the ability to change lives. We strive to share this magic with the world and have been doing so since 2013. Our roses are carefully selected and preserved through our special technique that lasts for years.

Role Description

This is a full-time role for an Ecommerce Sales & Social Media Marketing Specialist located in Singapore. The Ecommerce Sales & Social Media Marketing Specialist will be responsible for overseeing day-to-day tasks associated with optimizing the ROSEONLY website (dotcom) for sales as well as developing and executing marketing strategies.

Qualifications

- Analytical Skills and Sales experience

- Experience in E-Commerce and Marketing Strategy; and other various marketplace channels like Shopee, Lazada, Amazon and etc.

- Able to manage various social media sites like Facebook, Instagram, TikTok, YouTube and Twitter (X), and plan content schedule via daily/weekly basis

- Strong Project Management skills with internal stakeholders and external vendors, via follow strictly with the company's KPI set in Singapore and other South-East Asia markets

- Excellent communication and interpersonal skills

- A team player who is able to collaborate with various departments from our design, operation and IT teams in China

- Ability to communicate in Chinese

- Prior experience in a managerial role is a plus

- A degree/diploma in Marketing, Business Administration, or related field is preferred

The ideal candidate should be able to think strategically, be highly analytical and results-driven, and be able to work well under pressure in a fast-paced environment. Experience with Google Analytics, SEO and Facebook Ads is desirable.

If you are passionate about making a difference and have experience in ecommerce marketing, we encourage you to apply for this exciting opportunity today.

Job Responsibilities

• Actively promote our international project in assigned territory;
• The area of responsibility is Singapore;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English and Mandarin, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.