Job Summary:

As the After Sales Manager at LANDI, you will play a pivotal role in enhancing our after-sales service and warranty policies. You will be responsible for building and managing a robust after-sales network, supporting our customers locally, and optimizing processes to support our mission of improving the overall operations department. Your efforts will contribute to ensuring customer satisfaction and the long-term success of LANDI’s products and services.

Key Responsibilities:

1. After Sales Network Development:

• Build and expand a comprehensive after-sales network to ensure timely support for LANDI's warranty policy.
• Establish and manage relationships with service partners and authorized service centers.

2. Quality Issue Management:

• Lead efforts to identify and resolve quality issues in LANDI's products or services.
• Collaborate with cross-functional teams to investigate and address customer complaints and feedback.

3. Process Optimization:

• Assess and optimize after-sales processes, including repair and replacement procedures, spare part supply to increase efficiency and reduce turnaround time.
• Implement best practices to enhance the overall customer experience.

4. Training and Development:

• Provide training and guidance to the after-sales service partners on Landi's warranty policy and quality standards.
• Ensure that the team is well-equipped to deliver high-quality service.

5. Data Analysis and Reporting:

• Utilize data and customer feedback to identify trends and areas for improvement in after-sales service.
• Generate regular reports and present findings to the management.

6. Cross-Functional Collaboration:

• Collaborate closely with various departments, including product development, customer support, and procurement, to drive continuous improvement and alignment with organizational goals.

7. Warranty Policy Implementation:

• Ensure that Land's warranty policy is effectively implemented and communicated to customers and service partners.
• Oversee warranty claims and returns processes to meet customer expectations.

8. Catalogue and Part Number Management:

• Oversee the management of the complete product catalog.
• Responsible for the creation and maintenance of part numbers for all products.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field. Master's degree is a plus.
• Proven experience in after-sales management, quality assurance, or operations management.
• Strong analytical and problem-solving skills with a focus on data-driven decision-making.
• Excellent communication and leadership abilities.
• Familiarity with warranty policies and customer service best practices.
• Ability to work collaboratively in a cross-functional environment.
• Process optimization and project management skills are advantageous.
• Proficiency in English is necessary, with knowledge of Chinese or French being advantageous for effective communication with stakeholders.

1. Job Scope
The Theatre Practice’s (PRACTICE) Communications & Partnerships department advocates the value
and importance of Singapore theatre through marketing, communications and relationships building.
You will work closely with the PRACTICE team as the communications partner on achieving the
company objectives.

You will be reporting to the Lead of Communications & Partnerships

● Works as an integral member of the Communications and Partnership Department
under the direction of the Department Lead
● Support Manager to ensure all areas related to marketing and publicity, sales and
ticketing are well-coordinated and meticulously executed.
● Attend regular marketing and programming meetings and provide feedback, insight,
analysis and ideas to achieve marketing and sales targets
● Provide administrative support to team members as and when required

2. Job Description

Port Folio: Marketing & Publicity

● Plan and implement holistic integrated marketing communications plans that
profile PRACTICE’s programmes and initiatives in line with organization
objectives. These strategies may encompass but are not limited to direct
marketing, digital marketing, advertising, promotions, event management,
audience segment engagement, etc.
● Assist in marketing campaigns from start to end performances and programmes
which may include direct marketing, digital marketing, advertising and
promotions, event management etc.
● Develop and execute dynamic and comprehensive social media content calendar.
● Establish strategic partnerships and marketing opportunities with like-minded
partners, arts groups, clubs and associations, media partners to maximise
publicity.
● Work closely with marketing services, public relations, internal and external
partners to ensure the branding presence of the company.
● Communicate with patrons and handle enquiries professionally, and generate
feedback on events and promotion to supervisors efficiently.
● Assist in collaterals development, pre and post campaign reports and analysis of
events and promotions. Management of ticket inventory and requests from various
stakeholders.

Job Description

• Meet with stakeholders/end-users to understand their needs, problems, and desired outcomes; Document findings in clear and concise report including (but not limited to) preparation of business case, scope documentation or functional requirements
• Work with developers and technical/solution architects to define functional and technical specification for the new system/functionality/enhancements; Write user stories and develop sample process flows to illustrate solutions.
• Translate technical limitations to the end-users and collaborate to find alternative workarounds.
• Track progress against deadlines and identify and highlight risks, ensuring proper communication within the project team.
• Develop and conduct test plans, work with developers to validate functionality and facilitate user acceptance testing.
• Analyse feedback from end users, document and collaborate with developers for improvement.
• Create, update and maintain documentation of business processes, workflows and user guides.
• Part of a scrum team and he/she will participate in sprint planning session and daily standup meetings by providing business goals and priorities.
• Forge strong working relationship with business stakeholders to handle their new requests, operational issues, or queries.
Requirements:
• Salesforce Administration Certified
• Experience working in an Agile/SAFe Environment
• Knowledge or understanding of project lifecycle.
• Knowledge or working experience in logistics is preferred but mandatory.
• Proficient in Microsoft applications, including Visio
• Excellent communication and active listening skills with people from diverse culture and background.
• Strong documentation and writing skills
• Excellent analytical and problem-solving capabilities.
• Strong sense of ownership for project/tasks and responsibility.
• Always begin with an end in mind with strong desire to make our customers happy.
1 - 2 years of experience as Salesforce Business Analyst

Spark Education Group is a fast-growing global online education company specialising in interactive live-instruction with small-group classes for kids. Our mission is to "Spark Passion for Learning, Ignite Lifelong Growth".

Since 2018, the company has attracted over half a million users worldwide and is backed by top global investors including KKR, IDG Capital, Sequoia China, Carlyle, Northern Light Venture Capital and GSR Ventures.

Spark Education Group's portfolio includes:

• VISPARK, featuring Spark Math (offering a math curriculum combining Singapore Math with Common Core State Standards), and Spark Chinese (Chinese language learning curriculum)
• Huohua Siwei (a Chinese-language online learning service)
• Allschool (online marketplace connecting teachers and learners)
• ClassPod (education platform enabling interactive live-instruction for small-group classes)

About this role:

Our ideal candidate is someone energetic and a dynamic sales go-getters to build relationships with the customers. Someone who has passion for excellent customer management and believes in long-term engagement with customers.

Responsibilities:

• Contact, engage and sell to parents/students our classes and educational products face to face, instant messaging, telesales and other communication tools. It involves a deep understanding of the educational needs of students and discussing with parents on meeting those needs.
• Pursue sales opportunities and close the deals effectively via offline events or roadshows and through follow-ups on online and offline leads.
• Handle enquiries on sales, quotations, and service enquiries promptly.
• Update all activities in Sales Reporting Tool in a timely manner.
• Provide excellent services and delight customers to attract word-of-mouth referrals.
• Attend any marketing events when required.
• Any other ad-hoc duties as required.

We would love for you to have:

• Demonstrated track record of developing new opportunities, closing accounts and exceeding sales targets.
• Knowledge of the education industry will be an added advantage.
• Minimum 1-3 years of working experience in sales, experience in telesales will be an added advantage.
• High energy, passionate and deeply empathetic towards the customer.
• Highly self-motivated with the ability to work fast and smart independently.
• Excellent communication, organizational and time management skills.
• Able to commit 3-weekdays and 2-weekend work schedule.

What we provide:

• Product training will be provided.
• Attractive commission-based incentive scheme.
• A company committed to developing you personally and professionally.
• Open and fun working environment.

Shortlisted candidates will be contacted within 2 weeks from date of application.

Marketing Manager Job Description

Marketing & Social Media Manager is the key person in charge of executing the company’s marketing campaigns. He/she is involved throughout the campaign ideation, planning, implementation, measurement, and optimization process. It is therefore essential that he/she has hands-on experience using various marketing platforms.

Works closely with the internal marketing team and/or digital agencies to achieve specific company objectives set by the Director such as; increasing digital sales, lead generation, brand engagement, and conversions.

The Digital Marketing Executive reports to the Director.

Roles and Responsibilities

· Assist the team in the development of the overall marketing strategy

· Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)

· Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software

· Manage the creation of relevant and engaging digital content for publishing onto various digital platforms

· Manage social media marketing campaigns

· Manage digital advertising campaigns (SEM, Display, Social, Programmatic)

· Manage SEO campaigns

· Set up conversion, pixel, and event tracking on the website and across various digital platforms

· Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions

· Analyze digital marketing analytics reports and share insights with the team to develop optimization plans

· Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

Job Requirements

Candidates that possess at least a diploma or professional certification in either Marketing, Digital Marketing, Public Relations or Mass Communication from an accredited institution.

Candidates with experience in coding, website development, paid advertising and blog writing skills. Having a portfolio and a proven track record of successfully executed digital marketing campaigns greatly increases the probability of being hired. Requires 1 – 3 years of experience.

Job Description

The person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs.

The job will require providing the quotation, sales follow, sales forecast,and sales presentation.

Generate and review sales quotations,order processing and invoicing.

Review customer sales orders,proposals, purchase orders, andrelated information.

Preparation of documents for sales operations, customer-related reports to management, sales and customersas required.

Generate price list for sales team,based on information from principals.

Monitor & update sales team with relevant information from principals.

Effectively engage with externalcustomers, suppliers, financiers andinternal colleagues including shipping,finance, technical, service, sales andmarketing, as required.

Provide admin support where necessary. e.g. filing, data entry,retrieval of documents, or any other duties assigned.

Job Requirements

Two years of relevant working experience in a manufacturingenvironment.

Excellent communication andinterpersonal skills.

Able to multi-task and work withminimal supervision.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About Us

Chinese Swimming Club is recognised as a premier city and country club offering a total range of excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

• Assist in copywriting for the Club’s publications including quarterly magazine and Annual Report;
• Assist in content development for the Club’s digital and social media channels;
• Manage publicity requests for events, promotions and internal communications and ensure timely reach out to target audiences;
• Handle members’ feedback, tracking and preparing monthly reports;
• Plan and execute outreach marketing activities and campaigns to promote Club memberships;
• Generate reports to track the effectiveness of marketing activities and campaigns;
• Research and acquire opportunities to promote membership via partnerships;
• Assist in developing members’ benefits and retention programmes;
• Any other duties as assigned from time to time by management.

What we are looking for

• Preferably a Bachelor’s Degree in Marketing, Digital Marketing, Public Relations, Mass Communications, Journalism or a related field;
• Preferably 2 years of relevant working experience with events management;
• Excellent communication skills (written and verbal);
• English copywriting proficiency is preferred;
• Tech savvy and adept with social media strategies and management;
• Able to work both independently with minimum guidance and effectively as part of a team;
• Motivated, meticulous and results-oriented with the ability to adhere to tight deadlines.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

Job Description

- Handle sales inquiries with quality leads provided

- Meet potential clients, and understand their requirements in detail

- Prepare sales quotations to home owner

- Present 3D perspective drawings to client, and pitch the complete design decision

- Place orders for materials and oversee the installation of the renovation works

- Oversee construction and coordinate with Contractors to implement the plans and specifications for the project

- Visit the site after the project is complete, to ensure that the client is satisfied before close file

Job Requirements

- Candidates with or without working experience are welcome to apply as training will be provided

- Passionate in Designing

- Skilled with AutoCAD / Illustrator / Sketchup

- Responsible and good working attitude

- Sales & target driven

- Customer-oriented with confidence communication skills

Benefits:

- Leads provided

- Company provide strong marketing support

- High commission and Commission Incentive

- Monthly Team Bonding & Yearly Company Trip

Main Responsibilities:

• Handle sales enquiries
• Prepare proposal and quotation based on customers' requirement and design
• Propose and present conceptual design to customer
• Project coordination and site supervision
• Work closely with subcontractor and supplier to ensure project completion
• Undertake design projects from conceptualization to completion
• Advise clients on space planning and design concepts
• Assist in material proposal and products sourcing
• Travel to project site during renovation period

Job Requirement:

• Team player and able to work independently
• Persistent, self-motivated and sales driven (Basic + Attractive Commission)
• Strong interpersonal skills and possess good working attitude
• Highly responsible, reliable, ability to work under pressure in a fast-paced environment
• Prepared to work on weekends when required
• Preferably 1-2 years of experience as a sales representative in Interior Design / Construction

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

Achieve growth and hit sales targets by successfully managing the sales team
Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long- lasting customer relationships by partnering with them and understanding their needs Implementing new sales plans Present sales, revenue and expenses reports and realistic forecasts to the management team

Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

Perform any other duties assigned by the director.

Sales Manager Requirements and skills

BS/MS degree in busines

administration or a related field Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

Committed to continuous education through workshops, seminars and conferences
Demonstrated ability to communicate, present and influence credibly and e!ectively at all levels of the organization

Proven ability to drive the sales process from plan to close
Strong business sense and industry expertise

Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing. The ability to understand and follow company policies and procedures. The ability to work under pressure. Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description:

· Sell and promote our ready made curtain products in our outlet store

· Ensure that stocks are ordered and replenished

· Ensure counters are neatly organized

· Any other task assigned

Requirements:

· Proficient in spoken Malay

· Sales driven

· Able to work independently or in teams

· No minimum education levels

· Good customer service skills

· Well-Organised and responsible

· Willing to train on the job

· Maintain a high level of positive attitude towards the job

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore We are looking for Marketing Manager to lead and provide guidance to a team of marketing & sales supports. This position will also be responsible for developing & executing various strategies to create brand awareness and communicate the center’s message to target audiences.

Responsibilities :

• Lead a team of marketing supports and providing guidance to new hires for Sales & Marketing team
• Propose and executing Enrolment Growth & Marketing campaigns and initiatives
• Develop & execution of sales and marketing plan to achieve sale goals
• Develop & execution of campaigns to develop brand awareness
• Advisory discussions with students, parents & stakeholders
• Analyze statistics, identify market trends and prepare reports for top management
• Deliver market insights & forecasts using reports

Requirements :

• Degree in Marketing or equivalent
• Min 6 years of relevant Marketing experience and in leading teams
• Prior experience in the Education Sector will be high advantageous
• Mandarin proficiency will be advantageous as there will be frequent communications with counterparts in China as well as parents.

The candidate will report to the Business Unit Division and will primarily be involved in the following:

Responsibilities

• Maintaining existing sales accounts and upselling for new products
• Follow up with new customers for potential sales of new products
• Plan sales visits, customer calls daily
• Meet sales and profits targets as directed
• Proposed and follow up on sales lead, sales orders and deliveries
• Providing support to customer enquiries in technical information gathering
• Provide good after sales service to customers.

Requirements

• Diploma or Degree preferably in Mechanical / Mechatronic / Electrical Engineering/Industrial Automation
• At least 1-2 years in mechanical/electrical components or related experience in sales/ application in industrial automation
• Proficient in Microsoft Office, Salesforce
• Good written and oral communication, including formal presentation skills
• Results driven and self-motivated for new challenges
• Customer service oriented and a good team player
• Good Sales leads follow up actions leading to order closure.

Other requirements:

• Good relationship with OEM (original equipment manufacturer), SI, EMS (electronics manufacturing services), End User would be an added advantage.

Others:

• - Attractive commission

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore. We are looking for an marketing support to assist in drafting write-ups and attending to customers` needs as well as supporting the Marketing Manager with the execution of various strategies.

Responsibilities:

• Looking into customers` needs and requirements so as to recommend educational pathway.
• Attending to customers` needs by selling & promoting services.
• Provide advice to parents and assist them with selection on student`s educational enrolment & programs.
• Drafting write-ups and completing application forms
• Follow up and keeping up-to-date with student`s progress.
• Keeping up to date with changes in Singapore`s & other International education system and structure.
• Handling and attending to customers` inquiries
• Assisting in other ad-hoc duties if required

Requirements:

• Candidate must possess at least a Diploma or equivalent from reputable institutes.
• Prior knowledge on Education structure & systems (International Schools & Singapore Government Schools) will be highly advantageous
• Ability to engage customers via various channels
• Good interpersonal & communication skills
• Ability to engage and work as a team
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• English proficiency to complete applications and write-ups

SALES ENGINEER (CIVIL OR MECHANICAL)

RESPONSIBILITIES:

• Quote and tender for projects
• Handling cold calling to find new clients and new leads
• Meet and present to consultants our solutions
• Follow up with customers on the development of the project from start to finish
• Liaise with Operations, Logistics and Accounts team in Singapore on the fulfilment of the project
• Source for new customers

REQUIREMENT:

• Open to freshgrad

1. Comfortable being on jobsite
2. Self-motivated and proactive
3. Candidates with Civil or Mechanical Engineering background may apply
4. Fluent in English & Chinese to communicate with clients and other region offices

Job Highlights

• High commission based
• Monthly sales incentive
• Mandatory annual performance bonus
• Flexible working time hours
• Unlimited leads provided with high budget
• Training provided
• Teamwork, dynamic and fun-loving environment
• Overseas Trip and company welfare
• Build designer portfolio
• Career advancement to sales manager

Responsibilities:

• To meet clients to determine project brief and requirements.
• To prepare and plan for quotation, design proposal, and project schedule.
• To liaise with contractors and vendors to ensure delivery of projects.
• To ensure projects are completed according to clients’ satisfaction.

Requirements:

• Possess Certification/Diploma in Interior Design or At least 1 year experience in residential / commercial interior renovation
• Ability to conceptualize, illustrate, and present design proposals using AutoCAD, SketchUp, Photoshop or other design programs and Microsoft Office.
• A team player with positive working attitude
• Excellent creative, communication and time management skills

Job Description

- Lead in handling sales operations in the company.

- Develop new business leads, signing new corporate and business group contracts.

- Oversee performance of sales team; lead, mentor, and manage a team of sales representatives, providing guidance, training, and support to achieve individual and team goals.

- Establish sales plan and justify plans to superior management.

- Identify emerging markets to find new sales opportunities.

- Preparing sales budget, projections and approving expenditures.

- Handling and resolving customer complaints regarding product or service.

- Effective point of contact between customers and internal support teams.

- Maintains strong relationships with customers, resolving complaints and understanding needs.

Job Requirement

- Excellent skills in selling & building client relationships.

- Results driven individual who is capable of meeting personal sales targets and lead sales team.

- Possess good interpersonal skills, analytical skills, communication skills and leadership skills.

- Strong Business Acumen.

- Chef or Sales in Food Related Products (Meat Industry) is a plus.

- At least a Bachelor degree holder in relevant field.

- Able to work on Saturday, 5.5 days a week.

- Candidates with less experience will be considered for Senior Sales Executive position.

Job Description

The person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs.

The job will require providing the quotation, sales follow, sales forecast,and sales presentation.

Generate and review sales quotations,order processing and invoicing.

Review customer sales orders,proposals, purchase orders, andrelated information.

Preparation of documents for sales operations, customer-related reports to management, sales and customersas required.

Generate price list for sales team,based on information from principals.

Monitor & update sales team with relevant information from principals.

Effectively engage with externalcustomers, suppliers, financiers andinternal colleagues including shipping,finance, technical, service, sales andmarketing, as required.

Provide admin support where necessary. e.g. filing, data entry,retrieval of documents, or any other duties assigned.

Job Requirements

Two years of relevant working experience in a manufacturingenvironment.

Excellent communication andinterpersonal skills.

Able to multi-task and work withminimal supervision.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Senior Executive, Marketing to join our team!

As a Senior Executive, Marketing, we rely on you to:

• Support and deliver strategic internal and external marketing plans that creatively advance reputation and business objectives.
• Amplify messaging and the publicity outreach program to maintain effective media coverage of hotel in local and key markets through distribution of press releases and newsworthy articles, media and influencer hosting programs and engagement.
• Amplify messaging for projects and events across multiple channels including print, email, web, social media, advertising, and media listings
• Identify, develop content and execute email and social media strategies to increase engagement and positive sentiment in local and key markets.
• Support loyalty program initiatives through communication, activation and campaigns, working closely with the hotel, regional and HQ teams
• Manage multiple projects and campaigns simultaneously, ensuring clear and proactive communication.
• Actively supports hotel related programs including training and CSR

Job Description:

1. Develop and implement marketing strategies to promote our student courses
2. Create and manage marketing socials across various channels (e.g., social media, email, website)
3. Attending to queries from prospective student enrolments
4. Assisting in documentation within the campus
5. Other assigned ad-hoc duties

Job Requirements:

1. Proficient in Microsoft Applications (Word, PowerPoint, Excel) and Google Suite
2. Able to adapt to different work hours
3. Diploma or Bachelor's degree in Arts, Business, Marketing, Communications, or a related field
4. Proven work experience in marketing, preferably in a similar role
5. Experience with social media marketing, email marketing, and content marketing
6. Excellent communication and interpersonal skills
7. Ability to work effectively in a fast-paced environment
8. Strong analytical skills and data-driven thinking
9. Creative thinker with a passion

Responsibilities:

• Executes the social media, online, and offline Marketing strategy and PR of the hotel as directed by the General Manager.
• Handles the hotel's online reputation on all online platforms. The position is responsible for achieving the Trust Score objective of the hotel. Responsible for Online reputation KPIs (Trust Score, number of reviews, % of reviews answered) including responding to all guest feedback and following up with hotel departments on resolutions
• Monitor reviews written by guests on review websites (Number and quality).
• Implement corrective actions to improve touch points with low scores, in coordination with the Departments involved.
• Ensure reviews are answered by the team in a timely and appropriate manner (refer to the guidelines).
• Monitor the hotel's presence on review websites and the relationship with key partners like TripAdvisor.
• Issue monthly reports about the hotel's online reputation through the Online Reputation management tool. The main KPIs are Trust Score, Performance, Popularity, number of reviews, % of answers, and Score vs. Comp set.
• Conduct the channel management techniques, posting reply pace, content and frequency, and guest engagement needs for the department as per the Manager
• Execute the hotel's internal and external Marketing strategy as directed by the Manager.
• Stay up to date with market trends and Social Media and Marketing developments.
• Execute the Social Media strategy in line with the key Marketing objectives: Value proposition, Targets, Channels, Activities, Partnerships, resources & revenue. Key objectives should buzz business and loyalty.
• Establish a hotel presence on selected platforms in line with the marketing strategy and compliant with the brand DNA and guidelines.
• Execute all social media and digital-related promotions to build continuous growth. Manage a fully integrated communications calendar for the Hotel around events, food and beverage, public holidays, and need periods. Translate worldwide and regional tactical campaigns into social media activities. Review content performance on a weekly basis and review future content accordingly.
• · Liaise with the Corporate Social Media Team to create specific promotions via social media.

Requirements:

• Bachelor's degree in Marketing, Communications, Business Administration, or related field required
• Minimum of 2-3 years of experience in marketing, with a focus on marketing strategy, digital marketing, and brand management.
• Strong understanding of marketing principles, techniques, and best practices, with a proven track record of developing and implementing successful marketing campaigns.
• Excellent communication and interpersonal skills, with the ability to effectively engage with internal teams, clients, and external stakeholders.
• Proficiency in digital marketing tools and platforms, including content management systems (CMS), email marketing software, social media management tools, and analytics platforms.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Marketing Manager to join our team!

As a Marketing Manager, we rely on you to:

• Develop and execute the marketing plan to activate restaurants and bars, coordinating and executing local store marketing tactics in partnership with each restaurant and bar
• Local store marketing plans will include community outreach, pursuing strategic local partnerships, executing local events, developing in-store collaterals and other marketing assets such as photography, to achieve sales and traffic targets for each restaurant
• Take the lead on creating successful launch plans for new restaurant openings if any
• Create and spot opportunities for key calendar/topical moments working with credible, brand-relevant partners that drive brand positioning and commercial objectives
• Working closely with the restaurants and bars to produce a dynamic, yet well-balanced calendar of quality, culturally relevant and ensure our events are inspiring and well attended
• Collaborate on a content strategy to amplify beyond the event attendees, to raise the profile the restaurants & bars
• Measure the effectiveness of individual local store marketing tactics and community partnerships to accurately determine top line sales impact and ROI
• Identifies and establishes distribution and marketing channels as well as database acquisition and maintenance that support or strengthen the restaurant/bar’s goals including top line sales, or access to new, high value loyalty members and customers
• Actively supports hotel related programs including training and CSR

WHO WE ARE

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain, Brazil and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

Your Role

The key objective of this role is to strengthen PALO IT’s positioning in the industry in Singapore as a Tech for Good company and supporting the business in achieving their strategic goals. This role will be part of an overall strategy to accelerate the growth of driving our business towards the tech for good space. The role would ideally suit a passionate, cross functional marketing professional, with a strong expertise in B2B growth marketing, who enjoys autonomy and working in a dynamic team. This role works closely with the Global Chief Marketing Officer and will be based in Singapore.

YOUR RESPONSIBILITIES

• Work with global chief marketing officer & leadership team to define lead generation omnichannel campaigns
• Develop & execute a local marketing plan to drive Tech for Good motto & service offerings
• Own the end-to-end marketing funnel, leveraging on data to drive insights
• Work with sales to boost pre-sales activities and convert new clients to PALO IT
• Generate direct and indirect revenue from online content, events and marketing related activities.
• Implement a strong growth marketing strategy (CRM and new customers)
• Actively participate in tech, impact and industry related events with thought leadership speaking opportunities
• Develop a partnership & influence strategy for network and key stakeholders
• Build a strong PR strategy to build awareness and credibility on the markets
• Boost efficiency of the owned media touch points (website and LinkedIn)
• Build compelling content factory and leverage marketing channels to spread the messages
• Understand the competitive landscape, customers, and influencers

WHO YOU ARE

• Marketing profile with at least 7 years of experience
• Thinker and Doer mindset
• Strong experience in B2B marketing, preferably in technology marketing or consulting
• Solid background in the tech industry and relevant experience in sustainability will be preferred
• Good understanding of business priorities and strategies and capacity to influence decisions
• Good understanding in offline and online marketing strategies
• Good capacity to connect sales & marketing and develop lead generation strategies
• Strong expertise on growth marketing Inbound, outbound, ABM), knowledge on HubSpot will be a strong plus
• Collaborative skills and ability to build relationships across diverse stakeholders
• Ability to thrive in a fast-paced environment and adapt to the demands of a diverse culture
• Self-motivation and confidence with a high degree of initiative is required
• High level of problem-solving skills and attention to detail is critical
• Have had exposure to an entrepreneurial culture, implemented new ideas and brought innovative solutions to the business

MORE ABOUT PALO IT

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page (https://www.palo-it.com/en/career)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

☐ EXPERIENCES IN HANDLING WITH BASE OIL Refineries, MAINLY Refineries from KOREA, such as HYUNDAI SHELL BASE OIL, GS CALTEX BASE OIL and S-OIL BASE OIL

☐ EXPERIENCES IN HANDLING OPERATION with MAJOR PORT TERMINALS in SINGAPORE, MALAYSIA, KOREA and VIETNAM, such as VOPAK TERMINAL, ADVARIO TERMINAL, WEST PORT TERMINAL and CATLAI PORT TERMINAL

☐ EXPERIENCES IN PRICE NEGOTIATION WITH both BASE OIL REFINERIES, TRADERS and FACTORIES.

☐ WELL, UNDERSTAND WITH BASE OIL MARKET TRENDS

☐ PREFERABLY HAVE EXISTING CUSTOMERS BASE IN MALAYSIA, SINGAPORE AND VIETNAM.

☐ LEADERSHIP CAPABILITIES TO GUIDE OUR CHANNEL PARTNERS SUCH AS LOGISTIC SERVICES PROVIDERS, LUBRICANT DESIGN TEAM AND TERMINAL OPERATIONAL TEAM.

☐ MAKE SURE SALES TEAM and OPERATIONAL TEAM ARE RUNNING AS EFFICIENTLY and PRODUCTIVELY AS POSSIBLE

☐ GOOD COMMUNICATION SKILL WITH REFINERY FROM KOREA, JAPAN AND THAILAND

COMPANY DESCRIPTION

Red Shield Industries (RSI) is the social enterprise arm of The Salvation Army. By re-using, recycling and restoring donations in kind from the public and corporations, it generates income through its Family Stores to support our mission to provide holistic care to the community.

RSI also strives to assist humanitarian needs in times of crisis and emergency, leveraging on its logistics network to deliever aid to crisis areas in the region quickly and efficiently.

Working closely with local and international organisations, RSI engages them in meaningful programmes for their coprate social responsibility initiatives.

https://www.salvationarmy.org/singapore/red_shield_industries

RESPONSIBILITIES

Marketing

• Responsible for managing and growing our publicity and promotional platforms via various online, social, outdoor, and print media.
• Work with sales and donor operators to develop and implement appropriate marketing activities.

Sales and Event Projects

• Undertake sales and event projects, including evaluation planning and execution in conjunction with the Retail and Administration.
• Help to increase revenue streams through marketing campaigns to drive sales activities.
• Work with functional managers on detailed event plans and budgets to deliver cost-effective sales projects.
• Work with functional managers on marketing plans to promote awareness of our e-platforms.

Roadshows/Exhibitions

• Maintain awareness of other TSA charity initiatives and activities both locally and regionally that may impact event activity.

Development of Marketing Collateral

• Undertake the development of marketing collateral to exhibit the works of TSA and RSI.
• Initiate & and place news, case studies, feature stories, and broadcasts.
• Work with Public Relations TSA on editorial write-ups and content for RSI in print and online media.

Promotions & Publicity

• Build awareness of TSA and RSI works, promote the services they offer, and drive the marketing program to achieve deliverables.
• Assist Public Relations with the coordination of media events and publicity activities.

Marketing Communication

• Monitor and assist in reviews to ensure that the organization is reaching the correct audiences and achieving its communication goals.
• Website publicity and promotions.
• Assist in the review, development, setup, and maintenance of the website.
• Track and report trends analysis.

Donor & Customer Care Management

• Work with functional managers on campaigns to build awareness of TSA and RSI works, promote their services, and help increase donation income streams through marketing campaigns.
• Work with functional managers on campaigns to expand our outreach base.

Digital/E-Marketing

• Responsible for managing and expanding Red Shield Industries e-commerce through planning, executing, and optimizing sales and marketing efforts across multiple channels digitally and offline for Red Shield Industries Singapore.
• Design prospecting campaigns and marketing plans to acquire customers and donors across new e-commerce platforms.
• Analyse market trends in relation to Red Shield Industries business and target segments.
• Discover new opportunities in digital marketing to achieve Business KPIs
• Drive inbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers.
• Leverage contact information and market data to optimize reach using CRM.
• Utilize and leverage digital technology to handle marketing leads effectively.

Ad hoc Projects

• Undertake any projects and specific duties as assigned by management from time to time.

Preferably 3rd year university

Job Requirement

• Able to commit at least 9 months
• Good communication skill
• Creative in generating innovative ideas
• Good analytical skills
• Attention to detail

Work hours

Mondays to Fridays (8.30am to 5.30pm)

Work location

356 Tanglin Rd, Singapore 247674