We are seeking a skilled and motivated Service Engineer to join our team, specializing in chiller maintenance and commissioning. The ideal candidate will have hands-on experience in servicing chillers and related HVAC systems, demonstrating strong technical abilities, excellent problem-solving skills, strong communication skills and a commitment to delivering outstanding customer service.

Chiller Maintenance & Chiller Commissioning Work

· Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.

· Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.

· Diagnose mechanical, electrical, and control system issues and implement effective solutions.

· Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.

· Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.

· Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.

· Collaborate with MHI agent, customer and contractors to verify system performance and compliance with specifications.

· Foster a collaborative working relationship with contractors, encouraging teamwork and shared problem-solving.

· Work closely with the contractor to share knowledge, improve processes, and enhance overall service delivery.

· Adhere to safety protocols and regulations while performing service tasks to ensure a safe working environment.

· Conduct safety briefings and ensure all parties understand their responsibilities regarding safety.

· May involve working in various environmental conditions, including outdoor settings.

· Field-based role with travel to client sites.

· Available to respond to chiller breakdown calls during assigned standby shifts.

Requirements

· Diploma and Bachelor’s Degree in Engineering

· Proven experience in chiller maintenance, commissioning, or related HVAC roles (3-5 year).

· Strong technical knowledge of chiller systems, HVAC principles, and

· electrical controls.

· Excellent problem-solving skills and attention to detail.

· Strong communication and interpersonal skills to interact effectively with clients and team members.

· · Ability to work independently and manage time efficiently.

· Building Construction Supervisors Safety Courses.

Duties & Responsibilities

• Restaurant/Hotels Acquisition: Break into new logos within our largest customer segment of restaurants, Beach Club, Rooftop Bars and independent Hotels in Singapore.
• Expand TableCheck presence: by identifying key restaurants prospects and converting them into long-term customers.
• Sales Acumen: Have the ability to verbally communicate a compelling purchase rationale to prospects using a variety of sales methodologies.
• Presentations: Create demand by clearly articulating and educating prospects on the TableCheck value proposition through the presentation of products and services during in-person and virtual demonstrations.
• Full Cycle Sales: Involved in all phases of the sales lifecycle including : identifying and developing leads; meeting with clients; presentations and sales; financial deal structuring; to contract negotiation and closing.
• Cold Call: Contact restaurants/Hotels to get key contact email + schedule demo + prepare proposal.
• Teamwork: Thru Cold Call or email achieve 5-10 appointment per week & 20-30 appointment per month.
• Weekly Report Submission – Pipeline, Prospects generation list & Weekly Sales Report.
• Experience - in Third Party Dining apps, Table Management Software or Point of Sales System Background will have advantages.
• You have 1-2 years of previous work experience and are passionate about sales & the hospitality industry.

Job Description: Support Client Engagement Team in sales order fulfilment and own the order fulfilment work process. Support Office Management and Administration in ensuring the smooth running of office facilities.

Sales Operation

• Prepare Sales Order Processing and follow up on order fulfilment. Including but not limited to address their queries, anticipate issues on a timely basis.

• Administration of documentation controls for order fulfilment.

• Monitor, track and advise clients on their applications status.

• Review and guide clients on the documents required for certification.

• Responsible for administrative matters in relation to pre and post sales activities.

• Identify, propose and implement improvements to the process to meet customer critical issues

• Responsible for updating, maintaining, processing and analysing the Green Label databases to provide usable data to support the SGLS & Eco Certification sales team

• Ensure that all data are updated accurately and in a timely manner

• Vendor invoice verification

• Collaborate with Finance for bi-weekly Accounts receivable report, and follow through with clients.

• Support Sales on Accounts receivable handling

• Liaise with Environment Engineers for constructive response to client’s queries

• Monitor KPI (service turnaround timeline) and escalate for prompt resolution.

Operations/ Office Administration

• Maintain smooth & efficient office and facilities operation

• Liaise with external vendors and monitor service maintenance contracts

• Liaise with IT Vendor for IT-related matters such as technical support and IT related assets

• All other Operations scope of work that may varies from time to time

Others:

• Handle all customer enquiries pertaining to Sales, Eco-Office and SGLS;

• Coordinate with external vendors (e.g. auditors)

• Support all Company event (SEAA and SGA)

• Any adhoc task as and when assigned by your direct supervisor or the Management.

The Sales Supervisor at The Winery will lead the team to meet and exceed revenue goals while ensuring an exceptional guest experience. This role focuses on managing and motivating the sales team, building strong client relationships, and implementing strategic sales initiatives to increase restaurant traffic, reservations, and event bookings.

Key Responsibilities:

· Develop and maintain relationships with key clients, local businesses, and event planners to drive reservations and event bookings.

· Handle escalated customer inquiries and resolve issues to ensure high levels of guest satisfaction.

· Engage with VIP clients and foster loyalty by offering personalized service and exclusive offers.

· Implement and oversee targeted sales initiatives to maximize revenue from restaurant services, catering, private dining, and special events.

· Collaborate with marketing to create promotional materials, special packages, and seasonal offers.

· Analyze sales trends and adjust strategies to maximize bookings during peak and off-peak times.

· Track and report on daily, weekly, and monthly sales metrics, identifying areas for improvement.

· Provide accurate forecasts and ensure the team meets or exceeds revenue targets.

· Collaborate with restaurant management to develop budgets and set sales objectives.

· Oversee the planning and execution of private events, ensuring that client expectations are met.

· Work closely with the kitchen, service, and operations teams to ensure flawless event delivery.

· Ensure all event details, such as menu preferences and setup, are handled per client requirements.

· Maintain a deep understanding of the restaurant’s offerings, menu items, seasonal specialties, and unique selling points.

· Train the sales team on the restaurant’s products to enhance their ability to recommend items and packages effectively.

Qualifications:

• Education: Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred but not required).
• Experience: Minimum 2 years of experience in a sales or supervisory role within the hospitality industry, preferably in a restaurant or catering environment.
• Skills: Excellent leadership, communication, and customer service skills. Strong knowledge of sales techniques, CRM software, and basic budgeting and reporting.

Working Conditions:

• Flexible working hours, including nights, weekends, and holidays.
• A dynamic team-oriented environment with opportunities for growth.

Roles & Responsibilities

• The role will focus on project delivery and implementation for security related products across infrastructure and systems.
• Will also perform configuration, testing and maintenance support for the security devices.
• Experience in Information Security Risk Management, Vulnerability Management and Assessments.
• Serve as the Technical Support expert and capable of handling escalations, incidents, outages and infrastructure challenges.
• Operate, manage and support the IT infrastructure and services implemented to meet prescribed service levels
• Ensure that project implementation and operations are aligned to client technology standards and policies

Qualifications:

• Diploma / Degree in Computer Science, Computer or Electronics Engineering or Information Technology or related disciplines
• More than 2 years of relevant IT experience in implementing and managing complex IT infrastructure systems and services for commercial and Singapore government agencies
• CISSP/CCSP/CISM/CCSK certification or its equivalent is preferred
• Possess good technical skills with working knowledge and experience on cybersecurity technologies and tools - PAM (CyberArk), DAM (IBM Guardium, Imperva SecureSphere DAM), SIEM (Splunk, IBM Qradar, Endpoint (Trend Micro, Carbon Black) and VA scanner
• Familiar with IM8 policies
• Excellent problem-solving and analytical skills

massage and beauty skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

Five years of management experience

Can work on weekends and public holidays

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

· Interact with clients in-store and assist them with order placements and enquiries.

· Communicate with clients via phone and email to assist with their orders and enquiries.

· Facilitate collection of cake orders by delivery drivers and walk-in customers · Prepare simple coffee beverages

· Manage cashier & stock inventory

· Curate promos and deals to attract new customers and increase engagement

· Maintain store cleanliness

The ideal candidate should possess the following traits:

· Strong communication skills with a passion for customer service

· Good at multi-tasking

· Well-organised with good time management

· Personable and professional, works well in a team

· 1-2 years of relevant working experience in retail sales or having experience in hospitality or customer service industry

· Knowledge of handling POS systems and various payment processing methods

Sounds like you? Join us today!

Job Type: Full-time

Location: 293 Holland Rd

Working hours: 44 hour work week, 2 days off

Benefits:

• Staff discount
• Medical claim
• 13th month
• Transport allowance
• Food Allowance
• Accommodation Allowance
• Monthly performance incentives
• Clear career progression
• A friendly and approachable work environment.
• Opportunities for professional growth and development.
• Be part of a team that creates beautiful and delicious cakes that bring joy to our customers.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

LaMotte Company, a 100+ year-old global industry leader in developing and manufacturing premier water analysis solutions, operating in Newark, DE, Chestertown, MD and Warwick, UK. Our products are used around the world to accurately, quickly, and conveniently test water in a multitude of applications.

The Technical Sales Engineer will manage direct sales to new accounts primarily for the Industrial markets, with other assigned markets as needed. The position will report directly to LaMotte’s Asia Sales Director and will be based in Singapore. The candidate will be required to support existing direct accounts in the region as a local technical resource, as well as grow the market by adding new strategic accounts, in alignment with the organizational strategy. This position requires a high technical aptitude and the ability to stay abreast of markets trends.

Tasks and Responsibilities

1. Grow the business of the direct accounts, as well as prospect for new business in accordance with the sales business strategy. Report updates against the strategy on a monthly basis.

2. Provide technical assistance and understanding to new and existing customers through product training, application evaluations, technical support, and on-site troubleshooting.

3. Actively seek direct technical training opportunities events / seminars with existing and new key clients

4. Direct customer sales of LaMotte products for the Industrial sectors but also other specified industries for the LaMotte product range.

5. Conduct customer visits both virtually and in person with regular follow-ups, quoting, relationship management and presentations of product offerings.

6. Strategize, prospect and secure new business within the industry.

7. Research competitive products and market trends, share the gathered information with the Product Management team, and provide suggestions for new features to be included in the future.

8. Maintain working knowledge of LaMotte’s product lines.

9. Work closely with the Marketing team to create and prepare marketing collateral.

10. Efficiently manage the accounts, opportunities, and contacts.

11. Provide forecasting for accounts in the region and update them on a quarterly basis.

12. Maintain a professional attitude and appearance when representing the company.

13. Periodic travel is required to existing accounts, prospect accounts and other industry events as necessary. Estimated travel is approximately 25-50%.

14. Attend and be part of the exhibiting Sales Team at Asian Trade Exhibitions

15. Upon request, visit and report on Asian Trade Exhibitions that LaMotte is not attending

16. Develop and maintain strong business relationships with key players in the industry.

17. Regular attendance and the ability to get along with others in a team environment.

18. Ability to follow all safety policies and procedures.

Qualifications

· Degree educated in a technical or business discipline is required

· 3 – 5 years of sales related experience required

· Strong business development and key account management skills

· Troubleshooting skills with the ability to problem solve in a customer setting

· CRM Experience preferred (Salesforce)

· Ability to sell to major accounts

· Additional Skills required

o Strong negotiating

o Critical thinking

o Strategic thinking

o Analytical skills

· Exceptional verbal and written communication skills in English, other languages would be advantageous

· Excellent collaborator with strong interpersonal skills

Environmental Factors & Physical Demands:

Works in a home office setting working on the computer or phone. No significant exertion required. Travels to both plants to interact with employees and managers and attend meetings. Travels to offsite training sessions/seminars, meetings, job fairs, and other locations as needed. Some international travel outside of Asia may be required.

Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's up-&-coming Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood, authentically. The hotel's design reflects the vibrant, creative and energetic culture of Singapore's expanding Central Business District (CBD), as well as the inspiring and unscripted style set forth by Andaz. At Andaz, we set the stage to ignite creative minds and bring eclectic souls together, be it guests or colleagues.

Come join us to express your Andaz as Senior Sales Manager / ADOS if the following describes you.

You are an experienced and dynamic sales specialist who believes that the sky is the limit. You hold established relationships close to your heart and is always striving to go the extra mile for customer satisfaction. As an Associate Director of Sales, you lead by example in providing leadership in all selling activities within the hotel, working closely with related departments to maximize sales for the hotel.

Requirements

• Minimum 3 years of recent work experience in corporate or business development role within the hotel industry.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• Flair for in-person or virtual presentations; keen eye for details; customer-focused and creative problem-solving attitude.
• Proactive and goal-getter attitude with ability to build lasting business partnerships.
• Ability to juggle multiple priorities and ongoing projects.
• A relevant diploma or degree in Hospitality or Tourism Management will be ideal.

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation digital solutions and services in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

Digital Innovation Sales Executive

Job Title: Digital Innovation Sales Executive

Work Location: Central Area, Singapore

Job Type: Permanent

About the Role:

We are seeking an enthusiastic Digital Innovation Sales Executive to join our team, focused on next-generation technology and business solutions. This entry-level role is perfect for an individual passionate about tech, eager to learn, and ready to contribute to building strategic relationships, identifying new opportunities, and supporting our clients in implementing transformative digital solutions.

Primary Responsibilities:

1) Market Research & Analysis

· Conduct research to identify potential customers, understand industry trends, and analyze competitive landscapes.

· Collaborate with the sales team to create insightful customer profiles and identify target market segments for growth.

2) Lead Generation & Sales Support

· Support the team in identifying and qualifying new business leads, setting appointments, and conducting preliminary outreach.

· Assist in maintaining and updating sales pipelines and CRM data to ensure accurate records and track lead progress.

3) Client Engagement & Relationship Building

· Act as a liaison for clients, managing initial communications, scheduling meetings, and preparing relevant materials to ensure client engagement.

· Work closely with senior sales and business development team members to address client queries and gather information on evolving client needs.

4) Proposal & Presentation Development

· Assist in creating tailored presentations and proposals for prospective clients, focusing on next-gen tech solutions, cloud-based services, and digital transformation projects.

· Collaborate with internal stakeholders to ensure that proposals and presentations align with customer expectations and technical requirements.

5) Collaboration & Communication

· Coordinate with marketing, technical, and product teams to develop impactful strategies and campaigns that drive client interest.

· Attend internal training sessions and team meetings to continuously expand knowledge on new products, services, and emerging tech trends.

6) Sales & Performance Tracking

· Help maintain sales documentation, reports, and dashboards to track KPIs, identify trends, and generate insights for sales strategies.

· Monitor ongoing sales initiatives, contribute ideas for optimization, and support team members in meeting performance goals.

Job Requirements:

• Diploma or Bachelor’s degree in Arts, Business, Marketing, Information Technology, or a related field.
• Strong interest in technology trends, business transformation, and emerging tech solutions.
• Excellent communication, interpersonal, and presentation skills.
• Ability to thrive in a team-oriented, fast-paced environment with a proactive, positive approach.
• Proficiency in MS Office (Excel, Word, PowerPoint); experience with CRM software (e.g., Salesforce) is a plus.
• Prior internship or work experience in sales, marketing, or business development is a plus, but not required.

What We Offer:

· Mentorship and continuous learning in next-generation technology and business solutions.

· Exposure to cutting-edge digital products and services.

· Career growth opportunities within a collaborative and innovation-focused environment.

· Competitive compensation and benefits package.

How to Apply:

Ready to join Thatz? Send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Singpet is a comprehensive pet supply company in Singapore, offering a vast selection of products for dogs and cats. Singpet’s flagship store at Dempsey is unlike any other pet store in Singapore, providing a lifestyle space where pet-owners and their pets can explore a wide range of offerings.

Singpet is looking for dynamic sales- and customer service-oriented individuals to join the retail team at its Dempsey store.

Job Descriptions and Requirements

The sales associate is responsible for achieving sales, delivering service and operations excellence. And as the first point-of-contact in store, the sales associate serves as the ambassador of the store.

- Achieve sales

o Sell products / close sales

o Use store sales pitch in interaction with customers, deliver product demonstration and advice

o Document sales transactions

o Handle after-retail sales services

- Deliver service excellence

o Demonstrate customer service attitude and deliver customer service performance

o Project a positive and professional image

o Respond to service challenges

o Provide Go-the-Extra-Mile services

- Deliver operations excellence

o Perform stock control operations (including receiving, tagging and transfer of stock)

o Handle merchandise display

o Handle promotions and/or events

- Execute customer order fulfilment

- Maintain store facilities (including cleaning/tidying of premises and supporting of store displays)

Salary to commensurate with experience – basic salary per month / hour plus commissions and applicable benefits

The Sales Executive will be responsible for identifying and pursuing new business opportunities, engaging with clients, and presenting products to key stakeholders within the installation and interior design markets. This role requires a proactive individual with a background in sales and a passion for understanding market trends and customer needs. The ideal candidate will have experience in business development, a strong customer focus, and the ability to communicate effectively with office managers, interior designers, consultants, and end-users.

Key Responsibilities

• Identify and pursue new business opportunities across different markets and industries to expand the company’s customer base.
• Build and maintain strong relationships with clients, understanding their needs and identifying ways our products can address them.
• Present and explain products and solutions to office managers, interior designers, consultants, and end-users, tailoring the approach to meet diverse client requirements.
• Conduct product demonstrations and provide detailed explanations to enhance customer understanding and drive sales.
• Engage in ongoing market research to stay updated on the installation market, competitor products, alternative solutions, and emerging opportunities.
• Utilize insights from market analysis to adjust sales strategies and develop competitive sales pitches.

Requirements

• Diploma in Business Administration, Marketing, Engineering, or a related field.
• Minimum of 2 years of sales experience, preferably within a related industry.
• Proven track record of achieving or exceeding sales targets and managing client relationships.
• Excellent communication and presentation skills.
• Strong analytical and research skills for market analysis.
• Ability to work independently, manage time efficiently, and prioritize tasks effectively.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Who we are

Open Government Products (OGP) is a team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good. You can check out the results of our latest hackathon at https://hack.gov.sg/

Projects we have worked on include:

Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.

Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

An overview of other OGP products can be found on our website: https://www.open.gov.sg/products/

What does a Product Operations Specialist do?

As a Product Operations Specialist in the healthcare team, you scale the success of the product by upholding user satisfaction, providing feedback insights, and strengthening operational practices.

The ideal candidate should have the passion and desire to achieve high customer satisfaction, communicate effectively with a range of stakeholders, gather feedback to improve our products, and take initiative to drive product success. Due to the nature of the work, this role is primarily in person, and regular visits to public healthcare institutions is expected.

Concretely, you are expected to:

• Work closely in a product team with Product Managers, Engineers and Product Designers to continually improve our products
• Maintain a close partnership with a range of stakeholders, from end users to senior management, to support product deployment
• Set up and maintain product support workflows, automations, guides, and tooling
• Set up and maintain user onboarding documentation, such as guides, FAQs, and training materials
• Gather and maintain user feedback in the form of dashboards for further analysis
• Identify key issues from user feedback, and deliver user insight to the team for further product development
• Optimise internal and external workflow and documentation to improve team efficiency
• Identify opportunities to increase user adoption by implementing propagation strategies, improving user onboarding experience, and managing user training

What is it like working here?

• Working for Public Good - We care about making an impact on public good. For the Product Management team, this means working directly on the biggest opportunities out there. This also means creating what’s best-in-class, and then propagating these practices widely across the government so that the Singapore Government is equipped to deliver the best impact possible to our people.
• Rapid Prototyping - We’re not about building too-big-to-fail ideas, or getting stuck behind existing ways of doing things or mega projects. Instead of spending too much time debating ideas, we prefer to test them and iterate rapidly. This means being clear on what we’re trying to achieve, leaning forward to farm for dissent and feedback, prototyping early, and scaling what works quickly.
• Ownership - We are not here just to keep existing processes running, but to make an impact toward public good. This means taking ownership of problems, figuring out what needs to be done, and keep going until the problems are solved, regardless of job scope or existing ways of doing things.
• Growth Mindset - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fixed one, and leaning forward to try things, make mistakes, and learn.

We need someone like this

We look for individuals who take lots of initiative, enjoy the puzzle of solving open-ended problems, and are confident in challenging the status quo. Our team figures out the best way forward, not wait for instructions.

Public service is the core of what we do. This at times means ignoring political pressures and pushing things through for what is best in public interest.

We are looking for people who demonstrate these skills:

• Able to empathise with users, identify the root of the problem they are facing, and problem-solve independently.
• Communicate and work effectively with a range of users, from end-users to senior management.
• Ability to drive change and chart a direction when working on open-ended problems.
• Strong ability in operations, with experience in product development, customer success, strategy, or operational efficiency. Prior experience in product operations or product management in a fast paced environment is a bonus.
• Demonstrated outcomes in prior work and personal projects matter more than academic degrees.
• Feel comfortable with technical concepts and are able to explain how our products work to a range of audiences.
• Demonstrated technical ability and skills are a plus point.