• Promoting the company's existing brands and introducing new products to the market.
• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
• Gathering, investigating, and summarizing market data and trends to draft reports.
• Implementing new sales plans and advertising.
• Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.A bachelor's degree in marketing, mathematics, business administration, or related field.
• 3-5 years experience in marketing or sales.
• Experience in management may be advantageous.
• Understanding and knowledge of sales and marketing.
• Strong analytical, organizational, and creative thinking skills.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

About Transmedic:

At Transmedic, a company of EBOS Medical Technology, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

The Key Job Responsibilies Are:

Clinical

• Provide clinical support & trouble shooting of medical equipment (IVD/Blood Banking/Blood Therapy) to doctors, nurses, and other KOLs
• Assist medical professionals to become familiarised with the medical equipment, i.e. able to explain merits, proper clinical procedures, and usages of the devices
• Organise and conduct training sessions, perform on-site and on-the-job training on the principal's products to health professionals in hospitals
• Answer any queries relating to the product range
• Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
• Participate in case reviews, attend procedures in operating rooms of the hospital when needed

Product

• Work closely with principals to be equipped with relevant understanding of new technology and devices in the IVD/Blood Therapy department
• Participate in promotional activity to increase product awareness in the market
• Develop and implement plans for the product line (make recommendations into current product pipeline)
• Actively participate in workshops and trainings to gain in-depth understanding of technologies and devices
• Hold a credible dialogue audience ranging from surgeons to consultants and key decision-makers
• Build & maintain long term relationship with key customers
• Ensure that customers are provided with high quality care & attention throughout the sales & service process of medical technology procured

Skills & Experience:

• Possess Diploma/Degree in Nursing, Biomedical, Biotechnology, Biochemistry, Medical Technology or Science
• Fresh graduates are welcome
• Possess minimum 1-2 years of experience in sales, specialising in medical devices, or experience in the IVD / Blood Banking / Blood Therapy
• Able to travel overseas
• Must be comfortable in supporting cases in Operating Theatres

Culture and Benefits:

At Transmedic, we are passionate in helping to make life better for others. As an organisation, we are guided by a set of values – Customer Centric, Collective Knowledge, Solutions Minded, Transparent Practices & Deep Partnerships, that define our character and culture. We encourage and support employees to live our values every day, whilst offering a range of benefits including health insurance, career opportunities across the EBOS Medical Technology Division, parental leave, employee referral programs, flexible work arrangements and financial rewards for individual and company performance.

More about Transmedic:

Transmedic is a company of the EBOS Medical Technology Division which also includes an allograft manufacturing (Australian Biotechnologies), an aesthetics division (Cryomed) and an ANZ distribution business (LifeHealthcrae). The mission of EBOS Medical Technology is to provide life-changing medical solutions to patients across Asia-Pacific. We have over 1,000 employees in the division, with exposure across 9 different countries. This gives us the opportunity to impact a greater number of patients and provide employees with a richer career experience through exposure to various market and therapeutic areas of medical technology. For more information, visit www.transmedicgroup.com

If this sounds like something you want to be a part of, APPLY now for the opportunity to advance your career with a leading distributor, bringing world leading medical technology to patients.

Position Summary: The Hotel Sales and Marketing Assistant is a key team member responsible for supporting the hotel's sales and marketing efforts. This role involves close collaboration with the sales and marketing team to implement strategies aimed at driving revenue and promoting the hotel's brand. The assistant is crucial in ensuring effective communication, organization, and execution of various sales and marketing initiatives.

Key Responsibilities:

Sales Support:

· Prepare sales proposals, contracts and follow up in a timely manner

· Coordinate and participate in sales events, trade shows, and promotional activities

· Maintain and update customer databases with accuracy

Marketing Coordination:

· Support the development and execution of marketing campaigns

· Perform daily pick-up analysis, adjustments strategies and reporting

· Coordinate the creation of marketing materials, including brochures, presentations, and digital content

· Assist in monitoring and managing social media platforms

· Compiling and analyzing market trends and proposing new marketing opportunities where possible

· Translate insights into strategies in pricing, distribution, upselling and inventory control

· Complete and analyzed month-end reports

· Ensure that all relevant systems are correctly configured, validated and operating at full capacity

Communication:

· Facilitate communication between the sales team and other hotel departments

· Respond to clients’ inquiries, conduct site visit in the absence sales team and maintain positive customer relationships

Administrative Support:

· Provide administrative support to the sales and marketing team.

· Assist in the preparation of reports and presentations.

· Prepare corporate letters on a regular basis

· Set up and maintains filing systems as per department standards

· Maintains adequate stock of all sales materials as suited to required quantities

Event Support:

· Manage all event operations (preparing venue, invitations etc.)

· Do final checks at the day of the event (e.g. tables, technology) to ensure everything meets standards

· Oversee event happenings and act quickly to resolve problems

· Evaluate event’s success and submit reports

Qualifications:

· Minimum Diploma in Marketing, Business, or a related field

· Previous experience in a sales or marketing support role is an advantage

· Work commitment on work nights, weekends and/or holidays may be required

· Strong communication and interpersonal skills

· Detail-oriented with excellent organizational abilities

· Proficiency in Microsoft Office Suite and familiarity with marketing tools

· Able to work under time pressure and maintain confidentiality

· Able to work with minimal direct supervision

Job Responsibilities

• Engage in full cycle of recruitment process including source, screen, and evaluate candidates using various channels.
• Managing client job order request - Understand and assessing client’s hiring requirements and business needs.
• Conduct interviews and assessments to identify candidates' skills, qualifications, and suitability for specific roles.
• Provide guidance and support to candidates and clients throughout the recruitment process.
• Build and maintain a strong network of qualified candidates and develop long-term relationships to ensure a consistent talent pipeline.
• Draft resume and recommend to Account Manager
• Follow up closely with candidates and ensure smooth journey till onboarding
• Stay updated on industry trends, market conditions, and recruitment best practices including exploring new channels to look for suitable candidates
• Other administrative duties as per company’s guideline

Requirements

• At least 2 years of related work experience as a Recruitment Consultant or in a similar role, preferably in recruitment agency.
• Candidate with IT/Tech recruitment experience or specialised in contract placement has added advantage.
• Demonstrate ability to work in a fast-paced environment.
• A winning mentality, resourcefulness and driven to achieve targets
• Ability to converse professionally with both clients and talents on a daily basis
• Ideal, but not a must: Diploma / Degree in HR or other related field.

Perks & Benefits:

• Basic Salary
• Bonus
• Birthday Leave
• Anniversary Awards
• Opportunities for lateral career progression
• This is a non sales position

About Cove: Cove is the new way to rent your home! Aligned with our mission, we’re a co-living start-up making it easier and more affordable for young people to rent in flatshares in which they can call it home. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Indonesia. We make the whole rental process seamless from end to end. Two of the many perks you get at Cove is that our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. The most exciting part is our tenants get matched with great flatmates and also have access to our community events around the city.

At Cove we go beyond to satisfy our customers where we also make efforts to have interactions with them in order to create millions of better homes. To achieve this, we are committed to always try to find new ways to improve our customer service as well as placing ourselves in their shoes to improve their experience with Cove. We encourage every individual to proactively suggest creative ways to find solutions when faced with problems and engage with other team members to influence each other to make things happen.

Job Title: Sales Intern

Job Type: Full-time Internship

Duration: 3-6 months

Start Date: ASAP

Location: Singapore

Reports To: Sales Manager

Role Purpose: To assist in the managing incoming leads of potential tenant inquiries. Negotiating and dealing with potential tenant to close out the booking of process.

Goal/Deliverables:

• Directly closing contracts on already qualified interested leads - end to end experience from nurturing to negotiating
• Own the booking process and ensure smooth handover from sales to community experience team

Core Responsibilities:

• Liaise with potential tenants to understand their requirements, share property information, arrange viewings and onboard them to Cove
• Leverage on sales best practices to convert leads during viewings and post viewing stage
• Collaborate closely with customer support team for lead insights.
• Collate leads or tenant feedback to drive continuous improvement for sales and marketing team.
• Help to continuously improve tenant experience

Requirements:

• Fresh graduate or penultimate student with relevant degree
• Experience and interest in Sales/Marketing/Customer Service roles
• Keen in exploring Sales Function in Startups
• 3 to 6 months commitment for the internship period

Core Skills/Competencies:

• Strategic-minded and Detail oriented
• Able to work independently and be part of the team
• High drive for results
• Ability to be flexible and deal with ambiguity
• Creative and resourceful
• Attention to detail
• Proactive and not afraid to go out of comfort zone
• Proficient in spoken and written English

What’s in it for You: Working for Cove gives you a great deal of opportunities to learn in an exciting young startup incubated through Antler. Co and you’ll be working directly with the three co-founders: Sophie, Luca, and Guillaume, where you’ll also get to experience first-hand what it takes to get a new high-growth business off the ground. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. Everything you do matters and will add up to make an impact on the team so we will always appreciate the diverse ideas and inputs from everyone. We embrace your development in your journey with us. The team is fast-paced, hard-working, and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in.

About Cove: Cove is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for young people to have a comfortable place they can call home with a seamless rental experience from end to end. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Jakarta and make the whole rental process seamless from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. What’s unique about Cove is that our tenants get matched with great flatmates and also have access to our community events around the city. Check us out for more exciting information at https://cove.sg/.

At Cove, we reward and praise strong performance and strive to produce zero-defect results. We always aim for excellence and to always have the mindset of continuous improvement. In achieving results, we still make work fun and we completely value our team as people, not just resources in which we display care as well as empathy. Celebrating success with our team is also our priority and we highly encourage integrity and transparency.

Job Title: Field Sales Representative

Job Type: Full-time

Reports To: Sales Manager

Main Responsibilities:

• Conduct viewings for the leads that have been scheduled on your calendar by the customer success team.
• Ensure you have all the information needed for a viewing to be converted to successful booking.
• Quickly learn the prospects’ needs and match them to our available options. Collaborate with the inbound team to arrange and independently conduct viewings.
• To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of business.
• Attend scheduled viewings timely and ensure timely follow-up on the same business day (24 hours)
• Ensure feedback from the leads are captured during viewings, or post viewings on their final decision-making
• Responsibilities include working with operation staff to ensure end moment check-in’s are accommodated. Working with the finance team to ensure invoices generated are correct and payments are made.
• Vigilant in reporting any damages noticed in the properties during viewings to the Sales Operations team.
• Collaborate with the team to arrange and independently conduct viewings
• Perform other duties as assigned.

Experience and Qualifications Required:

• Minimum 2 years of experience with sales background
• Able to hit quota every month and be performance-driven
• Meticulous in lease documentation
• Pleasant personality with excellent interpersonal & presentation skills.
• High degree of commitment & a good team player.
• Able to work under pressure in a fast-paced environment
• Technology savvy
• Ability to work with various departments
• Mandarin speaking if possible

What’s in it for You: Join us and you’ll be surrounded by our inspiring co-founders. You’ll also be working directly with them and get to experience first-hand what it takes to get a new high-growth business off the ground. Working for Cove gives you the opportunity to learn in an exciting young startup incubated through Antler. Co and take ownership from day one. The team is fast-paced but you can expect a highly-supportive environment where your voices will be heard and appreciated at all times. We are hard-working and expect results but definitely value employee engagement as well as committed to creating a human and empathetic environment. We actively encourage your development to help become a better you with plenty of fun thrown in.

• Represent the hotel professionally by upholding proper grooming standards, conduct and ability to present the hotel product and services effectively.
• Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
• Generate new sales leads/ prospects and establish new accounts to grow client base
• Foster and maintain relationships with existing clients through sales calls and regular site inspection to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
• Provide timely updates to superior and team on activities and market information. Review account portfolio regularly and present to management to provide analysis of each account and forward action plans
• Compliance with statutory regulations and internal guidelines/ SOPs
• Follow up with clients whose payments are outstanding and overdue

Responsibilities:

• Hires, motivates, counsels, and monitors the performance of all Sales Consultants and takes corrective measures as and when required
• Provide product and sales training to the Sales Consultants to ensure the efficiency and proficiency of the Sales Team
• Manages staff training to enhance the development and control of sales programmes
• Monitors Sales Consultants’ productivity and performance
• Establishes annual and monthly objectives for unit sales, gross profits, expenses, and operating profit
• Monitor the inventory for new and pre-owned vehicles
• Displays, merchandises, and promotes new and pre-owned vehicles
• Reviews and analyses the market and sales reports to determine customer needs and volume potential, and develops sales campaigns to meet the goals of the department
• Achieve volume and financial targets for the department
• Serves as liaison between the sales department and other departments
• Analyses and controls expenditures to conform to budgetary requirements
• Schedule and plan new owner clinics or programmes as a follow-up to the delivery process
• Assist in the marketing and CRM activities and digital media platform
• Provide daily, weekly, and monthly sales reports
• Maintains a professional appearance
• Attends managers' meetings as requested
• Other tasks as assigned

Job Requirements:

• Minimum Diploma with 3-6 years of relevant experience in the automotive industry
• Strong leadership and negotiation skills
• Experience in customer service, and execution strategies; in a multifunctional retail network including training, product planning, and pricing
• Demonstrated ability to analyze, prepare, and implement complex strategic projects and departmental tactics, to achieve business goals
• Demonstrated ability to identify, prepare, and deliver tools and training curriculum on multiple retail/business disciplines to large diverse groups may be required
• Excellent communication and customer service skills
• Possess a valid class 3 driving license
• Proficiency in MS Office
• NOTE: The remuneration package offered is highly based on sales performance (attractive sales commission)
• The successful candidate may expect to achieve an annual income greater than $100,000.00 (Basic Salary+Sales Commissions+Incentives).

Job Responsibilities

• Getting leads to market and develop new clientele
• Develop platform to increase market awareness of our presence and services
• Build and maintain good relationship with clients to generate business opportunities and acquire market information
• Regular visit and follow up with existing clients
• Attend to RFQs and quotations
• Monthly sales plan and updates to management
• Any other duties as and when required

Job Requirements

• Diploma in Business, Marketing, Maritime or equivalent
• Related working experience advantageous
• Results oriented with proven track records
• Resourceful with wide network
• Good communication and interpersonal skills
• A team player and able to work independently

Core Responsibilities

• Provide clinical support & troubleshooting of medical equipment to doctors, nurses, and other KOLs
• Assist medical professionals to become familiarised with the medical equipment (merits, proper clinical procedures, and usages of the devices)
• Organise and conduct training sessions - perform on-site and on-the-job training on the principal’s products to health professionals in hospitals
• Answer any queries relating to the product range and communicate technical details and functions of products effectively
• Monitor and promote utilisation of products
• Assist in preparation of sales quotation
• Assist in analysis of buyer profiles to enhance performance of sales channels
• Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
• Participate in case reviews - attend procedures in operating rooms of the hospital when needed
• Identify business opportunities and develop strategic accounts
• Establish strong relationships with various KOLs to promote products
• Work closely with principals to be equipped with relevant understanding of new technology and devices in the General Surgery department
• Participate in promotional activity to increase product awareness in the market
• Develop and implement plans for the product line (make recommendations into current product pipeline)
• Actively participate in workshops and trainings to gain in-depth understanding of technologies and devices
• Hold a credible dialogue audience ranging from surgeons to consultants and key decision-makers
• Ensure consistent sales growth and ensure that customers are provided with high quality care & attention throughout the sales & service process of medical technology procured
• Team player, willing to share workload and work well with colleagues from other departments to ensure smooth sales process

Requirements

• Diploma or Degree in Nursing, Biomedical, Biotechnology, Biology, Medical Science, TCM or Science
• Experience in sales of medical devices, in cardiac department, will be preferred
• Able to travel overseas if required
• Able to work overtime as and when required (includes weekends)
• Must be comfortable in supporting cases in Operating Theatres

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

RESPONSIBILITIES

• Involved in Direct Sales to clients by attending to sales enquiries and following up on leads
• Actively pursue sales through maintaining and expanding customer database
• Meet individual sales target
• Report to Sales Manager

REQUIREMENTS

• Highly motivated and results oriented
• Effectively bilingual with excellent communication and interpersonal skills
• Class 3 driving licence is essential
• Singaporeans only

Independent Luxury Jeweller, and B Corp Certified label B.P. de Silva, founded in 1872 along High Street Singapore, has been featured in various projects and media titles globally including prestigious titles such as VOGUE, Harper’s Bazaar and Robb Report. Beyond its discerning network of clientele, celebrities have worn the brand’s high and fine jewellery creations at red carpet galas, most recently at the 2024 Golden Globes.

Now in its 5th Generation, the brand aims to expand its international efforts, and in doing so, B.P. de Silva is establishing a team of seasoned, passionate, and creative marketers with a penchant for building a meaningful and powerful global brand for this generation, and beyond.

KEY RESPONSIBILITIES

• To manage brand’s local, and international SEO and SEM efforts.
• Conducting market and consumer research and being abreast of emerging digital trends, tools and platforms and implement accordingly.
• Performing digital marketing analytics, preparing reports, and sharing key insights with the team to develop optimisation plans, including managing platforms for outreach and possible international stockist on a monthly basis
• Full spectrum digital ads management, including but not limited to, ad buy, conceptualising content, implementing effective campaigns, analysing data, and evaluating campaign performance based on the planned marketing calendar
• Maintaining and regularly updating website and other digital company presence, and to improve overall client web UX.
• Inventory management and evaluating sales performance online and in retail locations.
• Implementing and improving e-commerce SOP and to recommend a improvement project on a quarterly basis
• Coordinating with relevant parties and agencies to ensure consistency in marketing strategies across all channels.
• Marketing team support and ad-hoc support to the relevant teams, including but not limited to events support, client relationship management, and retail operations.
• Global luxury e-commerce operations.
• Budget planning and review
• Evaluating and improving ROAS
• Measure, assess, implement and optimise digital performance Metrics
• To lead and collaborate with the company’s digital agencies.
• Periodic visit to the Flagship to understand business marketing needs

Role requirements

• A degree in Marketing, Business Management, or equivalent.
• Strong understanding of Shopify and proven expertise in e-commerce.
• Proficiency of social media platforms, and digital analytics tools such as Google Analytics, NetInsight, WebTrends etc.
• Proven expertise in B2C social media, email campaigns and SEO/SEM. (Mailchimp preferred)
• Excellent communication and interpersonal skills.
• An eye for luxury branding, and a keen understanding of its nuances.
• Initiative and resilience.
• The ability to prioritise work, and complete tasks diligently in a fast-paced environment.
• The drive to work well with a team, and/or on their own.
• The willingness to learn.
• At least 2 years of work experience in a relevant field.
• Basic knowledge of Adobe Photoshop and/or Adobe Illustrator.
• Proficiency in Google Suite and Microsoft office
• Any other ad-hoc duties as assigned by the Manager or Management
• Candidates with an advantage:

- Experience in digital marketing agency.

- Prior experience in luxury.

- Excellent verbal and written communication skills in Mandarin deal with Mandarin speaking customers.

- Experience and interest in video production and/or video editing tools such as iMovie, Premiere Pro etc.

Please email us your cover letter with a copy of your resume, and any relevant portfolio.

Only shortlisted candidates will be notified.

JOB DESCRIPTION

• Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
• Resolve issues that occur outside work hours whenever needed.
• Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 1-2 years.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones • Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to work effectively in multi-cultural environment
• Ability to deal with ambiguity, negotiation, unorganized situation
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Continuous self-learning and self-initiating
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm
• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.

Khaty Zainal

Registration No. R22111204

The Sales Support cum Renewal Specialist plays a pivotal role in providing comprehensive assistance to the sales team while focusing on customer renewals. This position involves supporting field sales representatives in their activities and ensuring the successful retention of existing clients through effective renewal strategies.

RESPONSIBILITIES:

Sales Support:

• Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
• Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
• Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software. Conduct market research to identify new sales opportunities and provide insights to the sales team.
• Coordinate with internal departments to address client needs and ensure timely delivery of products or services.

Renewal Management:

• Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
• Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
• Negotiate renewal terms and pricing with clients to maximize revenue retention.
• Address client concerns and objections to renewal through effective communication and problem-solving.
• Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.

QUALIFICATIONS & EXPERIENCE:

• Minimum A Level/Diploma holder.
• Ability to start immediately would be an advantage.
• Proven experience in sales support, customer service, or inside sales roles.
• Strong communication skills, both verbal and written, with the ability to engage with clients effectively.
• Excellent organizational skills and attention to detail to manage multiple tasks concurrently.
• Ability to work collaboratively in a team environment and build positive relationships with stakeholders.
• Demonstrated ability to meet deadlines and achieve sales targets in a fast-paced environment.
• Prior experience in contract negotiation and renewal management is a plus.

Khaty Zainal

Registration No. R22111204

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

Our client, a well-established MNC is seeking for a Product Specialist ( Automotive ) - $ 4,800.00 to $ 5,000.00 + Attractive Bonuses - Central area

Requirements

• Degree/Diploma holder
• Possess Automotive (vehicle) product/technical knowledge
• Possess good communication and interpersonal skills
• Ability to present, engage, and excite a group of audience
• Ability to work independently with strong analytical and planning skills.

Interested candidate can send in your resume (word format prefer) to [email protected]

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

Job Description

This position is responsible for promoting and selling orthopaedic products to the relevant healthcare professionals. Customers mainly include orthopaedic surgeons. In-house product training as well as field training in the operating theatre will be provided. Other responsibilities include cold-calling, managing appointments and rapport building to secure new businesses and support management of existing clients.

Requirements

1. Generate direct sales of surgical products to orthopaedic surgeons.

2. Provide support for products used in the operating theatre.

3. Demonstrate effective use of product and technical knowledge to educate relevant healthcare personnel.

4. Assess clients needs and present suitable promoted products.

5. Reviewing sales performance.

6. Identifying and establishing new businesses and maintaining existing businesses.

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

Roles and Responsibilities

1. The Product Support Engineer is a key member of our Engineering Department.
2. The Product Support Engineer will be part of a team that provides technical support for our company's range of cybersecurity related products and services.
3. The Product Support Engineer's role will include, but not limited to, solution design, architecting, configuration, demonstration, implementation, technical support and troubleshooting of our range of products and services.
4. The Product Support Engineer will be responsible for the successful completion of projects and technical escalations to solve our Customer's cybersecurity problems.

Qualifications

1. The candidate should preferably have 2 or more years of relevant working experience in network, server and desktop technologies.
2. However fresh graduates with strong technical skills with excellent attitude and are fast learners are welcome to apply.
3. The candidate should have a Diploma or higher qualification, preferably in IT and cybersecurity related fields.
4. The candidate will have a strong systems engineering approach to problem solving.
5. The candidate will have good communication skills, able to probe, clarify and explain technical solutions clearly and concisely to customers and partners to quickly resolve techincal problems.
6. The candidate is a keen learner, curious and adventurous, and able to think outside the box to craft innovative solutions to solve complex problems.
7. Candidates trained in supporting cybersecurity products and technologies will be preferred, eg Symantec, Trellix, McAfee, Trend Micro, Sophos, Kaspersky, Fortinet, Palo Alto, Forcepoint.

Reporting to the Head of Dept, you will provide administrative support for the following programmes:

• Human Papillomavirus (HPV) Education & Immunisation Catch Up Cohort
• Colorectal Cancer Awareness Campaign
• Breast Cancer Awareness Campaign

Key Responsibilities

Administrative Support

• Call and remind participants who have taken their first dose of HPV vaccination to complete their second and third dose
• Call participants who have indicated their interest to go for their HPV vaccination
• Provide backroom and administrative support for the (HPV, CCAM, BCAM programmes)
• Collate and process invoices from the partners/ general practitioners (GPs) (HPV programme)
• Attend to partners and GP enquiries
• Outreach to GPs to come onboard the programme
• Plan and prepare monthly reports for the HPV programme and for relevant partners
• Provide timely support and maintain a high level of engagement with the partners
• Ensure timely communication to all partners
• Ensure that the related records are keyed into the internal data system
• Draw up the annual report write-up for related projects
• Answer phone calls for event registrations and other queries
• Assist in administration duties as required by the department

Qualifications and Competencies

• Diploma in Business or Marketing
• Fresh graduates are welcome
• Excellent customer service
• Conflict management
• Work independently in a team setting to achieve the strategic goals
• Excellent verbal and written skills
• Able to analyse qualitative and quantitative data to help conceptualise and plan the programme

* Basic Salary & Allowance

* AWS & Performance Bonus

* Medical, Dental & Insurance Benefits

RESPONSIBILITIES:

• To receive and make inbound & outbound calls from/ to customers.
• To perform job order taking/ entry, related to vehicle breakdown.
• To accurately capture and submit job order via GPS/CAD system.
• To assign jobs and monitor job status.
• To liaise with contractor when there is a need to utilize their services.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To perform credit card sale transaction when required.
• To undertake adhoc tasks as and when assigned.

REQUIREMENTS:

• Minimum ‘N’ Level and above.
• Preferably with 1 to 2 years working experience in Customer Service.
• Good computer and communication skills will be advantage.
• Good team player who is service-oriented.
• Able to work on rotating shifts, including weekends and public holidays.
• Entry level with positive attitude are welcome to apply.