This position serves as the U.S. State Department seconded official with duties as a Program Director at the Asia Pacific Economic Cooperation (APEC) forum Secretariat, a 21-member international economic organization. The incumbent supervises two Program Executives and takes operational direction from the APEC Secretariat’s Executive Director through the Chief of Staff. The incumbent reports to the Director of the Office of Economic Policy in the East Asia and Pacific Affairs Bureau (EAP/EP) of the State Department.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their resume. Failure to do so may result in a determination that the applicant is not qualified.

• A bachelor’s degree in international relations, political science, business management, public policy, economics or host country equivalent, AND minimum five (5) years of progressively responsible experience in developing and implementing policy, overseeing the planning and executing of multi-faceted international development programs and/or projects in government, international organizations or closely related fields is required, OR
• At least two (2) years of college or university studies in any field or other equivalent post-secondary education, AND minimum seven (7) years of progressively responsible experience in developing and implementing policy, overseeing the planning and executing of multi-faceted international development programs and/or projects in government, international organizations or closely related fields is required.
• Must have fluent, strong English oral and writing skills.
• Must be able to communicate effectively both orally and in writing, including the ability to absorb information quickly, prioritize and present relevant information, and to write well and quickly.
• Knowledge of international affairs, with particular emphasis on international organizations.
• Familiarity with political and economic developments in the Asia-Pacific region, and background in economic policy.
• Ability to work well with persons of other cultures and political systems, and with varying communication skills.
• Ability to articulate positions, accommodate other views, negotiate, and build and maintain consensus.
• Ability to develop expertise and provide professional advice to U.S. policy makers, APEC Secretariat leadership, APEC members economies, and APEC fora leadership and stakeholders.
• Ability to envision broad goals, to take initiative and work independently, and to exercise good judgment with minimal direction.
• Ability to work with different and sometimes conflicting demands, and to seek to synthesize responsive solutions.

Additional job details can be requested by emailing [email protected]

Please note:

• Emailed applications are no longer accepted.
• To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms
• To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by November 12, 2024.
• Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

The Senior Sales Specialist role is a quota-bearing sales persona and the primary purpose is to pursue and land qualified leads identified by the Client Management team and other respective teams. The Senior Sales Specialist will identify new opportunities from a selection of existing accounts, and present solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs.

The Sales Specialist will work directly with clients at a variety of levels, as well as internal subject matter experts. A substantial amount of time will be spent on engaged selling or supporting the sales process in partnership with Client Managers.

This roles contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client. Building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories will be a core focus of this role.

Key Roles and Responsibilities:

• Own and drive pipeline to achieve allocated security budget numbers
• Maintain subject matter expertise in the application services/infrastructure technology domain or solutions set
• Address the technology conceptual challenges during the sales process
• Maintain a comprehensive level of relevant product and service knowledge to have meaningful conversations with potential and existing clients
• Maintain awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market
• Contribute to the knowledge base of NTT Ltd.'s solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams
• Work with relevant technology vendors and ensure a deep understanding of their solutions and how they can contribute to our own solutions set
• Interact and engage with clients to uncover and understand client business goals
• Articulate the Security solution/deliverables that the client requires, as opposed to the products that they need to buy
• Articulate our value propositions throughout all steps in the sales process
• Conduct functional gap analysis and address business issues raised by clients
• Prepare and conduct client workshops and presentations
• Establish relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets
• Use understanding of the client’s business and depth of knowledge on the Security solutions to personalize the recommended solution in line with the client’s need
• Capable of spotting new sales opportunities within an account and work with the sales teams to drive them to closure
• Pursue and land qualified leads identified by the client managers and other lead generation sources
• Work alongside Client Managers to support the sales process, position technology solutions, and close the deal
• Support the wider territory sales plan and execute the sales strategy, and based on that define your own plan for your solution to achieve your sales targets
• Develop and maintain clear account plans for appropriate clients and targets
• Discover,forecast, and run opportunities in the medium and long-term
• Scope and document Security solutions to meet customer requirements
• Identify,assess and highlight client risks that could prove detrimental to the client’s organisation and credibility
• Collaboratively work with sales teams, especially Client Managers, to successfully close the deal
• Partner with internal teams to ensure the scope of work and proposals are tracked and managed
• Work closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth
• Use sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process
• Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders

Knowledge, Skills and Attributes:

• Solid understanding of the technical concepts of Security solutions and display the ability to provide technical consultation and guidance to customers
• Demonstrate success in achieving and exceeding sales and financial goals
• Proficiency in developing and encouraging meaningful customer relationships up to C-level
• Delivery of engaging sales presentations and elevator pitches
• Close attention to maintaining up to date, accurate sales forecast and close plans
• Proficiency in team selling approach
• Comprehensive knowledge of competitors and ability to apply competing successful sales strategies
• Ability to define sales strategy
• Client-centric approach, with ability to understand customer problems and find best-fit solutions
• Flexible to adapt quickly to short, new missions or urgent deadlines
• Negotiation skills to craft solutions that are beneficial to customers, partners, and NTT overall
• Solid business acumen
• Good client engagement and management skills
• Phenomenal teammate, with know how to drive sales teams and collaborate with them

Academic Qualifications and Certifications:

• A Degree in a Technical or Sales field is preferred but not essential
• Certified in industry relevant structured sales methodologies and negotiation skills.

Required Experience:

• Advanced sales experience in a technology or services environment, particularly selling either application or infrastructure solutions
• Advanced understanding of IT Managed Services environment
• Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement
• Advanced experience in selling complex solutions and services to C-Level clients
• Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives
• Advanced demonstrable experience in networking with senior internal and external people in the specialist area of expertise
• Advanced level capability and the ability to work independently with little instruction on day-to-day workload

1. Office and Administration

• Manage all general office matters.
• First contact answering incoming office calls, screening and re-directing phone calls.
• Greets visitors and directs them to appropriate people/meeting room.
• Organize outgoing mail, courier services and business cards.
• Ordering/purchasing office and pantry supplies for Sales office.
• Managing service providers – Cleaning company
• Update of notice board at Sales office as required.
• Collection and distribution of incoming mails.
• Circulate correspondence from landlord/travel agent to appropriate people.
• Support the Customer Service team in all aspects of administration – filing and record keeping.
• Assists with office errands and overseas departments with local errands when require

2. Facilities Management (Sales office)

• Keeps a record of all utilities maintenance contracts and arranges for renewal upon expiry; sources and compares the market rate, provides quotations for review and approval.
• Attends to the annual renewal of mandatory facilities licenses in a timely manner.
• Attends briefing sessions organized by landlord relating to building. upgrades/renovation projects.
• Coordinates participation in the Fire Drill organized by the landlord and Singapore Civil Defense Force.
• Maintains office/pantry utilities and organizes service/repair when required.

3. HSE (Health, Safety and Environment) – Site Coordinator for Sales Office

• Assist in the implementation and management of all HSE policies.
• Management of visitor policy.
• Monthly HSE report; Quarterly housekeeping inspection.
• HSE audit and meeting.
• Management of the Security system.
• Duties assigned by the Office Manager.
• Undergo all formal Training Events as may be Directed from time-to-time.
• Observe and Comply with all Sirtex Corporate Policies.
• Work within, and ensure adherence to Quality System procedures, work instructions and other Quality System requirements.
• Work within, and ensure adherence to Health, Safety and Environment Management System procedures, instructions and other requirements.

4. Marketing Support

• Supports the APAC Marketing department in all aspects of commercial administration and activities
• Collaborate with Marketing Team to deliver marketing campaigns, including digital initiatives and internal communications
• Assist with the planning and execution of marketing events including physician education programs, conferences, symposia, and internal facing events. Responsibilities include but are not limited to:Travel, hotel and venue reservations
  Event coordination and on-site support, if required
  Attendee communication and preparing related materials
  Contact with partner vendors and suppliers
  Speaker contract preparation
  Event administration, invoicing and payments
  
• Maintains administration of budgets and expenses for the APAC region
• Manages timeline and schedules for projects, collaborate with internal stakeholders to ensure timely execution
• Coordinate production and distribution of marketing collaterals for APAC region
• Assist with other ad-hoc projects as required.
• Proactively identifies new opportunities to enhance marketing efforts and improve operational efficiency

Job Description

• Business development, retain and grow existing customer base and develop new business for the region with the incorporation of marketing activities.
• Consistently meet or exceed established sales targets/goals.
• Convert prospects to generate sales /business for region growth.
• Maintain customer/prospect relationships via personal visits, email, phone correspondence, and other manners of contact such as professional organizations, social media sites etc.
• Ensure proper documentation like technical data and share right information with customers.
• Collaborate with manufacturing, supply chain, procurement, R&D, and Regulatory organizations to successfully deliver business plan targets.
• Monitor markets and competition by collecting various product, pricing and relevant information.
• Report progress, metrics and analyses to management on sales and other activities at regular intervals.
• Develop and maintain high level proficiency in navigating and using all company software.
• Plans / support / co-ordinates advertising and promotional activities, including print, online, electronic media and direct mail within sales territory.
• Attend and actively participate in all required meetings. Represent company at trade shows to promote product.
• Follow all company Standard Operating Procedures (SOP) and meet the deadlines.
• Other duties as required or needed by superior /management.

Requirements:

• Candidate must possess at least a Diploma and/or a Bachelor's Degree.
• At least 5 years of related experience in Business Development. Candidates with B2B and Regional Sales Experience (for ASEAN countries).
• Ability to work collaboratively, communicate clearly, concisely, and professionally, both verbally and in writing, with colleagues at all levels.
• Ability to establish and maintain effective working relationships with both internal and external associates at all levels.
• Personal care, home care, Food &Pharma based experience will be preferred.
• Ability to handle multiple tasks effectively and in a timely manner.
• Capacity to exercise sound judgment within established guidelines.
• High competency level in all forms of computer literacy including, but not limited to, email use, word processing, spreadsheet creation and manipulation, internet navigation, server access, database use etc.
• Capacity to learn internal software at levels that ensure successful and quick execution of all job task.
• Required language(s): English & other South East Asian languages preferred (This is important as the customer base is APAC Region 80% - outside of singapore).
• Willing to travel which is 30% of the job nature
• ONLY Singaporeans or PR’s may apply, due to quota restrictions.

Candidates must be:

• Self-affirming and comfortable to Travel & to deal with regular customer complaints between the customer & company.
• Intrinsically motivated.
• Exposure with B2B is the most essential
• Willing to join immediately.
• Self-directed.
• Takes an active interest in meeting the needs of the business.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Job Description: Event Sales Coordinator

Position Overview:
The Wedding Sales Coordinator is responsible for assisting clients in planning and executing private , wedding & corporate events, providing a seamless and memorable experience. This role involves working closely with clients to understand their preferences, coordinating logistics with internal and external vendors, and ensuring the highest level of service. The Sales Coordinator will support the sales and events team in promoting wedding packages, managing client relationships, and overseeing event execution to meet client satisfaction and company standards.

Key Responsibilities:

1. Sales and Client Relations:Respond promptly to wedding / corporate inquiries and provide comprehensive information on packages, venue options, and services.
   Schedule and conduct venue tours for prospective clients, showcasing spaces and addressing any questions.
   Assist clients in selecting wedding / seminar packages tailored to their preferences and budget.
   Develop and maintain positive relationships with clients throughout the sales and event planning process.
   
2. Event Planning and Coordination:Collaborate with clients to finalize event details, including catering, décor, seating, and timeline.
   Coordinate with vendors, such as external caterers, florists, decorators ensuring all services align with client expectations.
   Prepare event layouts and timelines to guide the operations team and ensure smooth event execution.
   Oversee event setup, guest arrival, and tear-down, addressing any issues that arise during the event.
   
3. Administrative Support:Maintain accurate records of client communications, contracts, payments, and event details.
   Prepare and process contracts, proposals in a timely manner.
   Assist in tracking sales targets, generating reports, and preparing presentations as needed.
   
4. Customer Service Excellence:Act as the primary point of contact for clients, ensuring timely and effective communication.
   Resolve any client concerns or last-minute changes professionally and efficiently.
   Ensure a memorable experience for clients and guests by exceeding service expectations.
   
   

Qualifications:

• Bachelor's degree in Hospitality, Event Management, Sales, or a related field preferred.
• 1-3 years of experience in wedding or event sales, hospitality, or customer service roles.
• Strong understanding of wedding /corporate trends, customs, and client preferences.
• Exceptional organizational skills and attention to detail.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office Suite, and CRM systems.

Additional Requirements:

• Flexibility to work weekends, evenings, and holidays as required by event schedules.
• Ability to handle high-stress situations with professionalism and poise.
• Physical ability to oversee event setups and coordinate with vendors on-site
• Negotiating contracts with vendors and suppliers for high quality service within budget.
• Establishing and maintaining relationships with vendors and venues
• Working closely with clients to understand their event requirements and translating these into detailed plans.
• Planning event details and aspects, including seating, dining and guests
• Managing events and addressing potential problems that may arise
• Planning for potential scenarios that could impact the integrity of the event
• Coordinating all aspects of events, including venue selection, catering, entertainment and attendee registration.
• Overseeing the smooth set-up and packing-up of an event and making sure it's on schedule.
• Handling unexpected issues and emergencies that arise before and during events.
• Conducting post-event evaluations to determine how future events could be improved.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

• Business development, retain and grow existing customer base and develop new business for the region with the incorporation of marketing activities.
• Consistently meet or exceed established sales targets/goals.
• Convert prospects to generate sales /business for region growth.
• Maintain customer/prospect relationships via personal visits, email, phone correspondence, and other manners of contact such as professional organizations, social media sites etc.
• Ensure proper documentation like technical data and share right information with customers.
• Collaborate with manufacturing, supply chain, procurement, R&D, and Regulatory organizations to successfully deliver business plan targets
• Monitor markets and competition by collecting various product, pricing and relevant information.
• Report progress, metrics and analyses to management on sales and other activities at regular intervals.
• Develop and maintain high level proficiency in navigating and using all company software.
• Plans /support/co-ordinates advertising and promotional activities, including print, online, electronic media and direct mail within sales territory.
• Attend and actively participate in all required meetings. Represent company at trade shows to promote product.
• Follow all company Standard Operating Procedures (SOP) and meet the deadlines.
• Other duties as required or needed by superior /management.

Exciting Opportunity: Interior Design Consultant (Sales)

Are you passionate about design and skilled at creating stunning spaces while building strong client connections? Reach out to learn more about our unique collaboration options!

Do What You Love, and Love What You Do

Choose the collaboration style that best suits you:
1) High Commission + Salary
2) High salary + Commission
3) Flexible Hours with High Commission

Let's design a career path that's as inspiring as the spaces you create!

• Quality leads provided at 8-10nos. /monthly
  ($1500+ worth to generate $300k Sales monthly)
• Project Manager to support and assist you as a team for every interior projects.
• We have multiple channels of client base
• We provide incentive and perks including Laptop / Mobile phone and Transport allowances
• Talk to us for a Work Life Balance environment and Love Practising Interior Design ever again!

Job Responsibilities:

• Collaborate with clients to understand their design preferences and needs
• Provide expert interior design advice and solutions tailored to each client
• Develop and present design concepts, mood boards, and space plans
• Manage the sales process from initial consultation to project completion
• Build and maintain strong relationships with clients, vendors, and industry professionals
• Meet and exceed sales targets and contribute to the growth of the business

Requirements:

• With design flair and able to work independently
• Sales driven with a positive attitude
• Passionate in interior design
• Good communication skills with knowledge in English and Mandarin preferred as we seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients
• Excellent negotiation and interpersonal skills
• Candidates with experience preferred
• Detail-oriented with strong organizational and project management skills
• Ability to work independently and as part of a collaborative team

If you share the same passion in interior Design as we do, willing to work hard with a desire to succeed. We invite you to join us!

BLACK N WHITE HAUS PTE LTD

114 Lavender Street CT Hub 2 #06-58 Singapore 338729

www.blacknwhitehaus.com

Interested applicants are invited to send your updated resume in MS Word format via clicking "Apply Now" button below.

We regret that only shortlisted applicants will be notified.

Progressive organisation and salary commensurate with work experience!
Location : Central Singapore, accessible by public transportation, near MRT stations.


Job Description

• Business development and account management;
• Communicating with clients to secure sales transactions;
• Understanding of market trends and changes in customers’ demands;
• Coordinating with inter-departments to ensure timely delivery of customers’ orders;
• Ensure strategy alignment to achieve company objectives;
• Other ad-hoc duties.

Job Requirement

• Diploma or Degree in Sales and Marketing of business disciplines with at least 2 – 3 years of relevant work experiences;
• Possess interpersonal, communication and strong business acumen;
• Good critical and problem-solving skills;
• Strong team player who is able to work well in fast-paced environment.
• Must be willing to work night shift to cover US/LATAM region.

• Actively advising on the promotion of a positive HSE culture to serve the effective implementation of all procedures
• Participate in the inspection of fire extinguishers, slings, guayas, shackles, vehicles, security and emergency systems.
• Analysis and monitoring of preventive action reports
• Advising management on procedures to ensure all facilities comply with policies and legal requirements.
• Liasing with relevant authorities on all matters pertaining to HSE.
• Conduct internal audits, HSE inspection.
• Must be WSHO registered.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Apply for this job

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight-saving time in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm

• Afternoon:2pm-11pm

• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Performing all run activities in respect of the firm’s process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– Firm’s process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

• Managing knowledge within the team

– Share the knowledge within teams

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Job Requirements:

– The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

– Experience in a banking environment is a plus.

– Minimum 3 years of experience with UNIX environments

– Minimum 3 years of experience in scripting languages such as Python, Powershell

– Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

– Experience with task schedulers such as Control-M

– Good understanding of IT ecosystems and application architectures

– Knowledge about : CICD pipelines, ITIL practices, Agile practices, Lean, Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Job Description & Requirements

Sales activities

• Engagement with customers ranging from small medium sized to larger customers, outfield visit is sometimes required
• Focal point to all customer enquiry on both commercial and operational matters.
• Negotiate and liaise on all shipment issues. E.g., space / local charges details/ free time issue.
• Any other activities relating to rates and freight
• Preparing daily sales forecast for cargo flow to ensure SG space is protected
• Liasing with cargo flow on space acceptance and relay the same information to Customer Service team

Rate / Free time filling

• Liaise with trade manager for rate / free time filling
• Create and submit OOG application for BU approval
• Follow up on quotations, credit applications and free time request with all stakeholders
• Feedback competitors/market rate info to the line manager for MMG rate reviewing
• Sending of tariff adjustment memo to all relevant stakeholders

Auto rating filling / Freighting

• Monitor and ensure all sales quotations are filed on time before closing date.
• File the rate details into quotation negotiation and process auto rating when shipment materialized.
• Ensure all the freight was manifested correctly.
• Follow up on FOB rate details with oversea agents/ regional office whenever FOB shipment is received.
• Take lead in troubleshooting all rating matters, working with different stakeholders in resolving the issues
• Ensure auto-rating can take place successfully

CRM/Reporting

• Generate sales report from CRM. Monitor and flag any abnormality in the trend
• Analyze customer performance from CRM to study the trend. Liaise with respective AO and discuss potential resolutions to the issues
• Act as focal point to receive the sales lead in CRM. Assign the sales lead to individual AO.

Any other duties

• Key focal point for Country Manager’s travelling itinerary
• Ad-hoc duties

Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans.

Sales Manager Job Responsibilities:

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.

Sales Manager Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-7 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analysing sales data

Are you ready to embark on a new delivery frontier? Quikbot Technologies is breaking new ground in revolutionalising deliveries in urban space through the use of robots and various IOT services.

We are seeking to a Operation Officer / Specialist to join us on this exciting journey.As a key player in our cutting -edge operations, you will be part of a team that is applying new technology to traditional delivery services.

If you are keen about robotics or would like to explore the opportunity of being part of revolutionary service provider, that is great chance to start that journey with us. Find us more at https:// www.quikbot.ai

Job Scope:

1) To ensure Robot operates smoothly during deployment

2) To trouble shoot / reset robot if encounter problem during deployment operation

3) To monitor and ensure Robot delivery to destination

4) To observe and provide assistant to customer when retrieving merchandise from the Smart locker

Occupation

HUB OPERATIONS SUPERVISOR (LOGISTICS)

5) To collect merchandise from participating retailer upon received pick up notification

6) To follow robot on it deployment route and ensure safety of the passer-by

7) To ensure robot return to the battery charging station and start charging

8) To check Smart locker is empty before returning to the charging station

9) To Retrieve un-collected merchandize from the locker and deliver to the customer manually

10) To work on the backend to upload merchandise to the E-com apps

Requirement:

1) ITE or Diploma certification

2) IT savvy, mechatronic background will be a plus

3) Candidate require to walk for at least 3 to 4 hours to ensure robot delivery to destination

4) Able to communicate well in English and Chinese is essential, as candidate is required to read and understood the Chinese version of Manual of robot.

5) As this is customer facing, candidate need to have a polite and humble and responsible .

6) Understand how internet, WIFI, Bluetooth connection and how the connection and APPs works.

Job Descriptions

Be a key player in the customer acquisition team to onboard new parents to Kodecoon’s community

• Share Kodecoon’s vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our Kodecoon’s community, continue to track the progress of students and maintain relationships with parents

Job Requirements

• Strong communication and problem solving skills
• Fluent in spoken and written English. Fluency in Mother Tongue is a plus!
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely

Benefits

• Annual leave - start with 7 days
• Medical leave - 14 days
• Medical Insurance
• No AWS but there is performance bonus quarterly depending on performance

Working Hours

• 5 days work week, including weekends
• (9am to 6pm. Compulsory work on weekends.）

Triflex Asia is looking for very assertive waterproofing product sales specialist who are are able to decidedly pursue, execute tactical approach to secure product supply contracts for waterproofing projects. He / She must be strongly networked in the building construction industry and possess relentless determination to uncover untapped business potentials. This is a challenging and rewarding opportunity for an ambitious individual with a passion for specialist waterproofing products and the desire to make a real difference in the building industry.

Responsibilities:

1. Develop, actively implement action plans and regularly maintain the Triflex sales pipeline (Prospects, Qualified Leads, Demo / Proposal, Negotiation, Project Won, Repeat Business).

2. Carry out all scheduled prospecting activities across multiple communication channels.

3. Present sales approach and competitor analysis of various project leads to the MD / GM and execute the sales strategy

4. Perform a discovery of the decision-making process of customers and stakeholders pre and post sales.

5. Negotiate optimal pricing for Triflex liquid-applied waterproofing products.

6. Optimize marketing approach to ensure efficient and cost-effective use of budgeted resources.

7. Maintain (in database) accurate and detailed sales and project progress documentation, including contracts, change orders, and progress reports, ensuring all records are up-to-date and accessible.

8. Act as the primary point of contact for clients, providing support, updates on waterproofing projects (leads and ongoing), addressing concerns, and managing expectations.

9. Collaborate with project teams, including site managers, engineers, and subcontractors, to ensure cohesive and efficient project execution.

10. Participate in all site inspection /survey to understand project waterproofing requirements and identify potential issues with compliance to Triflex product application standards.

11. All times to ensure and support compliance with safety protocols in conducting site inspections and compliance with local regulations on the use, storage and sales of Triflex waterproofing products

12. Coordinate cross-departmental requirements throughout the product sales cycle.

13. Stay updated on industry trends, building codes, and regulations related to waterproofing.

Qualifications Required

1. Minimum of 3-5 years of experience in product sales management, ideally within the waterproofing or building envelope construction industry.

2. In-depth knowledge of waterproofing systems, building envelope materials and application techniques with the ability to identify and recommend on-site issues.

3. Excellent written and verbal communication skills, with the ability to convey complex information clearly to clients, teams, and stakeholders.

4. Highly competent to manage the whole of product sales cycle

5. Demonstrated behaviour of steadfast assertive selling to close job orders.

6. Strong analytical and problem-solving skills, capable of making decisions quickly and effectively in challenging situations.

7. Proven methodical approach to manage multiple projects simultaneously, prioritize tasks, and meet targets.

8. Recorded ability of utilizing social media as well as a vast and solid network of industry related connections.

9. Reliable and prudent in the use of company resources.

10. Resourceful, analytical, focused on solution-based approach .

11. Possesses class 3 driving license and willing to travel to project sites.

12. Proficiency in Microsoft Applications and LinkedIn

We are looking for a Global/Regional Sales Manager to expand our customer base and achieve sales quotas for specific districts (global market, especially for Europe/India/Korea/Japan regions) of our company.

Job Responsibilities

-Develop markets and channels, identify and qualify potential customers;

-Customer management, developing and maintaining customer relationships, especially with key stakeholders, influencers and decision-makers;

-Take responsibility for understanding customers’ demands and requirements;

-Create regional sales plans and quotas in alignment with business objectives;

-Analyze regional market trends and discover new opportunities for growth;

Job Requirements and skills

-Experience as Sales/BD/FAE in the Semiconductor industry, and experience in the Ethernet communication field is preferred;

-Fluent spoken & written English;

-Enthusiastic team worker & good communicator;

-Strong organizational skills with a problem-solving attitude;

-Bachelor or above education background in Electronics, Communications, or related majors;

-Willing to travel frequently;

Job Description & Requirements:

Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans.

Sales Manager Job Responsibilities:

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.

Sales Manager Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-10 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analysing sales data

We are seeking energetic, creative, fun and talented individuals to join our team. In this role, you will be responsible for hosting live streaming events across various platforms sharing health, wellness and lifestyle tips, developing engaging content across our social media & e-market platforms to enhance our brand’s online presence and engagement.

Key Responsibilities:

• Develop, create, and publish high-quality, engaging content (images, videos, graphics, etc.) for various e-marketplaces and social media platforms including Facebook, Instagram, Twitter, LinkedIn, Xiao Hong Shu and TikTok etc.
• Plan, coordinate, execute and host daily live streaming on Shopee, Tiktok, META and other platforms as assigned.
• Preferably able to provide health talks for offline events, or record videos related to health talks for social media, if any.
• Conduct product training
• Monitor, respond to, and engage with the audience in a timely and authentic manner to build a strong community and enhance brand loyalty.
• Track, analyze, and report on content performance and live streaming metrics to continuously optimize and improve strategies.
• Account / Client Relationship Management to strengthen relationship with clients through periodic business reviews and activity updates.
• Manage a pool of part-time or ad-hoc content creators and live streamers
• Stay up-to-date with the latest social media trends, tools, and best practices to keep our content fresh and relevant.

Requirements:

• Proven experience in publishing social media content online and hosting live streaming.
• Preferably with Nutritionist/Dietitian background.
• Strong proficiency in using social media platforms and tools (e.g., Facebook Live, Instagram Live, YouTube Live).
• Excellent visual storytelling skills & on-camera presence with a keen eye for aesthetics and details.
• Proficiency in video editing software.
• Excellent written and verbal communication skills in English & Mandarin.
• Ability to work independently and as part of a team.
• Full time position and work schedule will be from Mondays to Saturdays (6 days work week) based on hybrid work arrangement.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

In this role, you will help to grow Google Cloud across the enterprise account customer segment. You will build executive-level relationships, and align our cloud offerings to customer needs.

Qualifications

Job responsibilities

• Lead a territory account planning process that aligns partner and Google resources to cultivate business growth and customer satisfaction.
• Drive consistent new business growth by managing the process.
• Build and deepen executive relationships with customers, and utilize existing executive relationships to help create growth into new organizations. Influence long-term strategic direction, and serve as a business partner.
• Discuss and manage complete processes, often presenting to executives in corporate customers.
• Promote a growth strategy with Google’s partner ecosystem. Scale with partners that deliver innovative solutions to drive new value in the market.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in software sales and account management at an enterprise B2B software company.

Preferred qualifications

• 10 years of experience promoting infrastructure software, databases, analytic tools, or applications software and exceeding goals.
• Experience working with and presenting to executive-level audiences.
• Experience working with and managing partners on implementation projects, including global system integrators and packaged software vendors.
• Experience with commercial and legal agreements working with procurement, legal, and business teams.
• Ability to work with sales engineers and customer technical leads to inventory existing software estate, define migration plans, and build business cases for migrations.

Job Description

Market Research and Analysis:

• Identify market trends, competitive landscape, and potential growth opportunities within the subsea inspection and tools industry.
• Analyze customer needs and industry developments in offshore oil & gas, renewable energy, and underwater construction sectors.

Client Acquisition and Relationship Management:

• Develop relationships with key stakeholders, including offshore oil and gas companies, renewable energy firms, and subsea contractors.
• Identify and approach potential clients, presenting tailored solutions using subsea inspection tools and technologies.
• Maintain ongoing communication with existing clients, ensuring satisfaction and identifying opportunities for repeat business.

Product Knowledge and Sales Strategy:

• Develop deep technical knowledge of subsea inspection tools, remotely operated vehicles (ROVs), autonomous underwater vehicles (AUVs), and related technologies.
• Collaborate with engineering and product development teams to understand and promote product features and innovations.
• Create compelling sales proposals, presentations, and contracts in collaboration with internal teams.

Project and Deal Management:

• Lead negotiations, close deals, and manage contracts for large subsea inspection projects.
• Coordinate with project managers and technical teams to ensure seamless project delivery and customer satisfaction.
• Ensure that all business development activities align with overall company goals and objectives.

Partnership and Networking:

• Build and maintain strong networks with industry professionals, including attending trade shows, industry conferences, and networking events.
• Develop strategic partnerships with complementary companies and organizations to enhance product offerings or service reach.

Financial and Performance Tracking:

• Develop and manage the business development budget, including forecasting and reporting on sales targets, KPIs, and ROI.
• Monitor the performance of key accounts and market penetration, adjusting strategies as needed to meet objectives.

Requirements

• Education: Bachelor’s degree in Business, Engineering, Marine Technology, or a related field.
• Experience:
  • 5+ years of experience in business development, preferably in the subsea, oil and gas, or marine industries.
  • Proven track record of achieving sales targets and managing client relationships.
  • Experience with subsea inspection tools, ROVs, AUVs, and related technologies is preferred.
• Technical Skills:
  • Strong understanding of subsea engineering principles, inspection tools, and the operational challenges of subsea environments.
  • Ability to understand and communicate complex technical concepts to non-technical clients.
• Sales Skills:
  • Strong negotiation, presentation, and communication skills.
  • Experience in building and executing long-term business strategies.
• Networking: Extensive network within the subsea or offshore industry is highly desirable.
• Analytical: Ability to analyze market trends, financials, and data to inform decision-making.
• Travel: Willingness to travel domestically and internationally as required.

Preferred Attributes:

• Strong leadership and interpersonal skills.
• Highly self-motivated, with the ability to work independently and as part of a team.
• Problem-solving skills with a customer-oriented mindset.
• Familiarity with industry standards