About Us: Teo Express is an established employment agency in Singapore, specializing in high-quality and trusted services through migrant domestic helpers. We have more than 7 years of experience and have served more than 1,000 families in Singapore.

With a new generation of management, we are embarking on an emboldened mission is to provide care that makes all other work possible. Join our growing team and help us serve even more families!

Your Role:

• Engage: Connect with employers to understand their needs for domestic helpers.
• Profile-matching: Screen and match domestic helpers based on their skills and experiences
• Documentation & Customer Care: Prepare necessary documents, provide continuous support, and mediate between employers and helpers.

Who We’re Looking For:

• Strong communication skills (oral and written)
• Customer-focused with empathy
• Team player and adaptable
• Tech-savvy
• Candidates willing to obtain the CEI certification (sponsorship and training will be available)

Why Join Us:

• Competitive salary with Commission, AWS, and Performance Bonus
• Flexible work benefits, such as work from home and flexi-time arrangements
• 10 Days Annual Leave per year
• Growth opportunities and professional development at a fast growing company
• Supportive and collaborative team environment

Ready to Apply? Submit your resume if you meet the requirements.

• Familiarity with multi-tier server architecture (Application, Web, Database).
• Hands-on experience with Oracle, SQL Server, or MariaDB.
• Proficiency in web services, including protocols like SOAP & REST.
• Knowledge of system applications such as backup software, Application Server - Jboss, Web Server - Apache, Messaging system - MQ / AMQ
• Experience in CI/CD pipeline tools like Jenkins using OpenShift cloud platform

Major Responsibilities:

Able to handle On-Site Sales and Retail Operations.

Understand customer needs and provide information required to encourage a purchase.

Consistently promoting and selling company products and services.

Achieve the monthly sales target set by the Company.

Other duties as assigned.

Requirements:

At least 3 year(s) of working experience in the related field

Maintaining a positive attitude and focus on customer satisfaction

Able to use basic computer skills such as Microsoft Word, Excel and Email.

Must be able to work night shift or split shift
Must be able to work extra hours or weekend if needed

Job Summary:

The HR & Finance Assistant will provide support to the HR and Finance teams by handling various administrative tasks. This role requires attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced environment. The individual will assist in payroll, employee record management, financial data entry, and other administrative functions.

Key Responsibilities:Human Resources Duties:

• Maintain accurate employee records (contracts, leave records, attendance, etc.).

• Assist in the recruitment process, including job posting, resume screening, and interview coordination.

• Prepare and update HR documents (e.g., employment contracts and employee handbooks).

• Handle employee onboarding and offboarding processes.

• Support in organizing training sessions and company events.

• Respond to employee queries regarding HR policies and benefits.

• Assist in payroll processing, ensuring timely submission of timesheets and leave records.

Finance Duties:

• Support daily finance operations, including data entry and record-keeping.

• Assist in managing accounts payable and receivable.

• Process expense reports and reimbursements.

• Help prepare financial statements and reports.

• Assist with the preparation of budgets and forecasts.

• Ensure all financial transactions are accurately recorded and filed.

• Assist in the preparation of documents for audits.

Qualifications:

• ITE, Diploma or Degree in Human Resources, Accounting, Finance, or related field.

• 1-3 years of experience in a similar role (HR, finance, or administration).

• Basic understanding of Singapore labor laws and HR practices.

• Familiarity with financial accounting principles.

• Proficiency in Microsoft Office (especially Excel) and accounting software (e.g., QuickBooks, Xero) is a plus.

Key Skills:

• Organizational Skills:• Ability to handle multiple tasks and prioritize effectively.

• Attention to Detail:• Accuracy in data entry and maintaining records.

• Communication Skills:• Excellent verbal and written communication skills.

• Problem-Solving:• Ability to address HR and finance-related queries effectively.

• Confidentiality:• Handle sensitive information with discretion.

• Teamwork:• Ability to work collaboratively with HR and finance teams.

Position Overview:

We are seeking a Voice Engineer with expertise in Verint or Workforce Optimization (WFO) systems under the Avaya platform. The selected candidate will play a crucial role in providing Level 1 to 3 support to our banking client, ensuring the seamless operation and optimal performance of their voice systems.

Key Responsibilities:

• Provide expert-level support for Verint or WFO systems deployed within an Avaya environment.
• Troubleshoot and resolve complex technical issues related to voice systems, including call recording, quality monitoring, and workforce management.
• Collaborate with internal teams and external vendors to address system integrations, upgrades, and enhancements.
• Conduct proactive monitoring and performance tuning to maintain system stability and efficiency.
• Participate in the planning, implementation, and testing of system upgrades and migrations.
• Document technical procedures, configurations, and troubleshooting steps for knowledge sharing and training purposes.
• Serve as a subject matter expert and mentor for junior team members.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 2 years of experience working with Verint or WFO systems in an Avaya environment.
• Proficiency in Avaya Aura Communication Manager and Avaya Application Enablement Services.
• Strong understanding of SIP, VoIP, and telephony protocols.
• Experience with SQL databases and SQL query language.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.

Preferred Qualifications:

• Avaya certifications (e.g., ACSS, ACIS) or Verint certifications.
• Experience working in a banking or financial services environment.
• Knowledge of regulatory compliance requirements related to call recording and voice systems (e.g., PCI DSS, GDPR).

● This position requires to support the sales team to ensure the growth of the assigned territory - China market.

● We are seeking a driven Admissions Executive to manage all aspects of the student admissions cycle by executing an efficient and organised admissions process from enquiries to enrolment

● The Executive is a brand ambassador who promotes the school to prospective parents by delivering a personalised experience in articulating the school’s unique offering

The position requires a high-level of customer service and administrative skills, initiative, confidentiality, brand loyalty and the capacity to work as part of the team

● Qualify incoming sales leads and tracking of prospects through making calls or relevant means of communication to prospective clients, and also to coordinate with sales representative on the conversions

● Coordinating with the sales team and ensuring smooth onboarding of students recruited through the agents, while ensuring compliance in the process

● Update and maintain accurate records of lead enquiries in the CRM system to give sales representative actual feedback on lead quality and pipeline management

● Conduct school tours and respond to queries during pre/post consultations and assist client with the application process through to enrolment stage

● Conduct market research on competitor analysis and analyze the data to provide insights to the sales team

● Provide consistent and regular follow ups with existing customers to ensure optimum quality of customer service standards are maintained

Provide timely and ad-hoc administrative support to the Sales Team

Working Days: 5.5 days per week

Location: Onsite

· 21 days Annual Leaves per year

· 5 days Emergency leaves per year

· Child Subsidy Scheme: Employee discount – tuition & transport fee for kids studying in GIIS or any of its entities (based on school policy)

· Transport Facility provided across Singapore

About Volt Auto: At Volt Auto Pte. Ltd., we are dedicated to transforming urban mobility by providing innovative and sustainable electric vehicle (EV) solutions. Headquartered in Singapore, we are committed to excellence, sustainability, and delivering superior customer service. Being one of the few authorised dealerships in Singapore, dedicated to providing exceptional service and quality vehicles to our customers. Join us in driving the future of transportation!

As an Automotive Salesman, you will be responsible for understanding customer needs, recommending suitable vehicles, and facilitating the purchase process. Your role is to provide an excellent customer experience, build strong relationships, and achieve sales targets.

Responsibilities:

• Identify and secure new business opportunities.
• Build and maintain strong customer relationships.
• Maintain an in-depth knowledge of the dealership's inventory, including new and pre-owned vehicles.
• Stay updated on industry trends, new models, and advancements in automotive technology
• Expertly negotiate contracts to maximise profitability.
• Meet or exceed monthly and annual sales targets.
• Maintain accurate records of all sales activities and transactions.
• Report sales performance, market trends, and customer feedback to management.
• Handle customer inquiries, concerns, and complaints professionally and promptly.

What Makes You the Perfect Fit:

• Proven experience in automotive sales or a related sales position.
• Strong selling, negotiation, and communication skills.
• A track record of achieving sales quotas.
• Customer-focused approach.
• Proficient in CRM systems and Microsoft Office.
• Persuasive and confident with strong closing skills.
• Self-motivated and goal-oriented.

We are Singapore's most exciting furniture brand, Spaceman the space saving hero.

Are you a sales designer looking for salary based role or a refreshing change of scene?

Enjoy the creative aspects of designing spaces but not the project management aspects?

We have just the opportunity for you.

We are growing and seek a part-time sales designer for our innovative company selling highly customisable furniture with WOW factor.

We specialise in space saving furniture and so we are ideally looking for someone with both sales and interior design/kitchen sales experience to help project and retail customers plan their space using our innovative customisable designs.

Our furniture includes beds, sofa beds, dining tables, coffee tables with customised cabinetry all designed to help our customers to make the happiest space possible. We don't sell furniture, we sell the joy of space.

Generous commission.

Responsibilities

- The Sales Designer will take and respond to customer and client enquiries both online and offline, and ensure follow up.

- The Sales Designer will pursue leads and business development opportunities

- The Sales Designer advises on product selection, and manages the entire sales cycle

- The Sales Designer may also assist with invoicing, diary keeping, administration and paperwork for the company.

- Need to be willing to work weekends

Skills & education-

- Ability to produce simple 3D visualisations either by hand or using SketchUp, or some other 3D software to be able to propose customised solutions to customers

- Possess at least relevant A Levels and ideally relevant Professional Certificate/NiTEC.

- Excellent organisation, communication and presentation skills.

- Excellent customer service skills. Good computer skills, MS Word, Excel etc.

- Good level of English written and verbal- Able to work independently, self motivated and proactive.

Please send an up to date resume in MS Word/pdf format.

We are Spaceman, Singapore's most exciting furniture brand and having just increased our store to 5000 sq feet need new part-time sales consultants to help bring joy to our customers spaces.

Spaceman is the leader in space saving furniture with innovative and highly customisable murphy beds, dining tables, sofa beds, storage beds and kids bedrooms.

We also sell lighting, art, and innovative wall coverings under the Curarto brand so there is plenty to get your teeth into.

Generous commission and excellent career prospects available.

Responsibilities

- The Sales Consultant will take and respond to customer and client enquiries both online and offline, and ensure follow up.

- The Sales Consultant will pursue leads and follow up

- The Sales Consultant advises on product selection, and manages the entire sales cycle

- The Sales Consultant may also assist with invoicing, diary keeping, administration and paperwork for the company.

- Need to be willing to work weekends

Skills & education-

- Ability to produce simple 3D visualisations either by hand or using SketchUp, or some other 3D software to be able to propose customised solutions to customers

- Possess at least relevant A Levels and ideally relevant Professional Certificate/NiTEC.

- Excellent organisation, communication and presentation skills.

- Excellent customer service skills. Good computer skills, MS Word, Excel etc.

- Good level of English written and verbal- Able to work independently, self motivated and proactive.

Please send an up to date resume in MS Word/pdf format.

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat

• Be flexible working during business hours but sometimes covering an early morning (from 5am) and weekend shifts

• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Job Details:

• Data Entry, preparing documents (Invoice, Delivery Order)
• Coordinate deliveries with our customers
• Daily Basis of planning of routes for deliveries
• Manage inventories and checking inward and outward
• Answer phone call and email enquiries
• Any other ad-hoc admin duties as assigned

Requirement:

• 1 Year relavant working experience
• Good communication and interpersonal skills
• Able to communicate with all levels of suppliers and customers
• Ability to multi-task

MOM Licences No.: 02C5465

EA Personnel Registration No: R24125030

Are you passionate about automobiles and driven by the thrill of closing deals? Motor-East is seeking a dynamic and motivated Sales Executive to join our team and help us drive sales of our innovative and high-quality vehicles.

Key Responsibilities:

• Actively engage with potential customers to identify their needs and recommend suitable BYD vehicles.
• Provide professional service to all customers throughout the buying process.
• Demonstrate integrity, sincerity, and courtesy when dealing with customers.
• Manage the entire sales process, from initial contact, conduct product demonstrations and test drives to showcase vehicle features and benefits, to vehicle delivery, ensuring a seamless customer experience.
• Respond promptly to customer inquiries, actively and professionally resolve customer feedback.
• Stay informed about industry trends, competitors and latest SsangYong vehicles offerings and promotions.
• Develop and maintain relationships with clients to drive repeat business and referrals.
• Meet and exceed monthly sales targets and KPIs.
• Maintain operational standards according to company policies.

Requirements:

• Proven experience in automotive sales, retail sales, service and hospitality industries or a similar role preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent teamwork, communication, and interpersonal skills.
• Excellent customer service skills and a commitment to providing a positive buying experience.
• Valid Class 3 / 3A license with a minimum of 2 years of driving experience.
• Ability to work on weekends and public holidays.
• Work location at Toa Payoh

Remuneration and Benefits:

• Basic Salary + No capped commission & incentive
• Up to 21 days annual leave
• Medical and dental
• Staff discount

Responsibilities:

Sales & Business Development:

• Identify and explore new business opportunities across relevant industries.
• Build and strengthen relationships with key clients, partners, and stakeholders.
• Develop and implement targeted sales strategies to achieve revenue objectives.
• Promote the full range of services offered by the company, including rental, catering, and technological solutions.
• Stay informed about industry trends and market developments to uncover potential opportunities.

Project Coordination Support:

• Work closely with internal teams to ensure smooth and successful project delivery.
• Assist clients with the planning and execution of their projects, from initial inquiry to completion.
• Coordinate with external vendors and service providers to ensure efficient delivery of all project components.

Client Relationship Management:

• Act as the primary point of contact for clients, ensuring that their requirements and expectations are met.
• Conduct presentations, site tours, and proposal pitches to potential clients.
• Negotiate contracts, pricing, and terms in accordance with company policies.
• Provide customized solutions that align with clients' specific needs and objectives.

Reporting & Analysis:

• Keep accurate records of all sales activities, pipeline updates, and forecasts in the CRM system.
• Present regular performance reports to senior management, highlighting key trends and opportunities for growth.
• Analyze competitor actions and market conditions to offer strategic recommendations for business development.

Requirements:

• Bachelor's Degree in Business, Marketing, Hospitality, or any equivalent professional qualifications
• Brings along at least 3-5 years of sales experience in a related industry
• Prior experience in hospitality or events would be an added advantaged
• Able to adapt into a fast pace environment
• Strong negotiation, presentation, and communication skills

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

For information on our Career Conversion Programme, join our Telegram channel @ https://t.me/elitezCCP

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Roles and Responsibilities

• Identifying and prospecting potential clients in Singapore that interested in advertising opportunities.
• Securing appointments, offline and online sales activities planning and sales forecasting.
• Creating and delivering persuasive sales presentations to potential clients.
• Building and maintaining strong relationships with clients to encourage repeat business and foster long-term partnerships.
• Ability to conduct offline and online sales market research to understand the Singapore market, competitors and provide insights to clients.
• Collaborating with internal teams to ensure the successful implementation and management of advertising campaigns.
• Addressing client inquiries, concerns,and requests promptly.
• Meeting or exceeding offline and online sales targets and revenue goals set by the organization.
• Generating and sharing weekly sales reports to team leader, updating on sales activities and sales figures.
• Strong in PowerPoint presentation and preparing proposals.
• Conduct offline and online market research and establish selling prices by forecasting and tracking market trends
• Able to arrange offline and online sales marketing campaigns.
• Develop a sales strategy to achieve organizational sales goals and revenues
• Monitor competitors,market conditions, and product development
• Exceptional negotiation skills to close deals with potential clients and meet sales targets.
• Understanding of marketing strategies and market trends to develop effective marketing plans and strategies.
• Other tasks assigned by Managing Director / MD.

Requirements:

• Passionate in Marketing Planning and Business!
• Fresh Graduates are welcome to apply!
• Sales and Marketing Executives have at least 1-2 years of experience

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

A Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

We are seeking a dynamic and experienced Sales Manager - Consulting to lead business development and sales efforts across the APAC region. The ideal candidate will have a proven track record in selling IT Consulting services with a strong focus on acquiring new logos and expanding client relationships in onshore and offshore project engagements.

Key Responsibilities:

• Business Development & Sales Strategy:
  Develop and implement strategic sales plans to penetrate new markets and win new logos in the APAC region, particularly in IT consulting projects.
• Client Acquisition & New Logo Sales:
  Identify, target, and close new business opportunities by acquiring new clients and expanding into new sectors. Build a pipeline of prospective customers and nurture them into clients.
• Consulting Project Sales (Onshore & Offshore):
  Sell consulting services (IT) that include both onshore and offshore delivery models. Position the value of onshore consulting for high-touch projects and offshore teams for cost-effective solutions.
• Stakeholder Management & Relationship Building:
  Build and maintain strong relationships with senior stakeholders in potential client organizations. Leverage relationships to generate consulting project opportunities and ensure client satisfaction.
• APAC Market Expertise:
  Develop a deep understanding of the APAC region's consulting landscape, market trends, and customer needs. Tailor solutions to fit the unique requirements of each market.
• Collaborate with Delivery Teams:
  Work closely with internal consulting and delivery teams to ensure client expectations are met and projects are delivered on time and within budget.
• Sales Targets & Performance:
  Meet or exceed sales targets for both new client acquisition and revenue growth from existing clients. Provide accurate sales forecasts and pipeline reports to senior management.
• Proposal Development & Contract Negotiations:
  Lead the creation of proposals and presentations for prospective clients. Negotiate terms and contracts in alignment with company goals and market standards.

Proven Experience in IT & Non-IT Sales:
Minimum of 10 years of experience in sales or business development roles, preferably in IT consulting services.

New Business Acquisition Expertise:
Demonstrated ability to consistently win new logos and grow client portfolios across various industries.

Strong APAC Market Knowledge:
Experience in the APAC region with a deep understanding of the local markets, regulations, and business culture.

Consulting Sales Expertise:
Experience in selling consulting services for both onshore and offshore projects with a clear understanding of delivery models and client expectations.

Strong Networking & Relationship Skills:
A well-established network of contacts and the ability to build and nurture client relationships at senior levels.

Results-Oriented & Goal-Driven:
Proven track record of achieving and exceeding sales targets, with a focus on long-term client success and revenue growth.

Excellent Communication & Negotiation Skills:
Strong ability to present, negotiate, and close deals with senior decision-makers.

Industry Knowledge:
Knowledge of key industry verticals such as banking, Insurance, healthcare, manufacturing, retail, and logistics is a plus.

The Sales Manager is part of the regional Sales team. The team members are dynamic and friendly. We collaborate very closely together to be successful.

Your tasks

• Acquire and assess sales opportunities, including identification and proper coverage of buying centre members and stakeholders at Finacial Institutions in Asean Region 
• Reach sales targets by initiating and managing sales opportunities till the conclusion of contracts with new clients.
• Implement a successful sales strategy for designated sales projects and define business cases for customers.
• Coordinate and organize meetings with customers as well as internal resources; prepare and hold presentations and workshops after having defined the rights USPs and sales message.
• Speer the Sales opportunity in Coordination with various stakeholders (e.g. implementation, service, and software partners) 
• Acquiring new customer for Avaloq by understanding customers’ needs, analyzing competitive solutions, defining sales messages and USPs.

Responsibilities:

· Contributing to the development of marketing strategies.

· Conducting market research on rival products.

· Designing and implementing marketing plans for company products.

· Coordinating with media representatives and sponsors.

· Working with the sales team to develop targeted sales strategies.

· Answering client queries about product specifications and uses.

· Maintaining client relations.

· Tracking sales data to ensure the company meets sales quotas.

· Creating and presenting sales performance reports.

Requirements:

· Proven work experience as a sales and marketing executive.

· Knowledge of modern marketing techniques.

· High-level communication and networking skills.

· A passion for sales.

· Understanding of commercial trends and marketing strategies.

· Good project management skills.

· Excellent interpersonal skills.

· Ability to work well under pressure.

· Able to work on weekend and PUBLIC HOLIDAYS.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Do you have a customer-first mindset and love playing Kahoot!? Then, this could be an exciting opportunity for you!

We're seeking a Sales Support Specialist to join our APAC sales team in our brand-new office spaces in Singapore! In this role, you'll respond to customer inquiries and processing orders. You'll play a crucial role in ensuring smooth sales operations and customer satisfaction.

If you're ready to join us in making learning awesome and support Kahoot!'s customers, we strongly encourage you to apply!

About Kahoot!

The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 500 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We collaborate across all of our teams to find creative solutions to our challenges, celebrate our wins together, and help each other learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

We are looking for someone with the following qualifications:

• Proven work experience as a Sales support specialist or Sales support associate
• Experience with managing and using customer support systems such as Zendesk or Hubspot  is not a requirement, but it is definitely a strength that we’d value.
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Experience in handling customer complaints proactively.
• Fluent in English or native English speaking; excellent English writing skills.
• Has a customer-first mindset.
• Energetic, driven, open to change. 
• Self-starter, troubleshooter, reliable and trustworthy.
• Works well under pressure and keeps their head cool when workload increases.

Main duties

As our next Sales Support Specialist, you will be responsible for the following tasks:

• Handle priority support tickets from customers who qualify for premium support. 
• Manage billing questions, review pending orders and specific customers requests in regards to their subscriptions. 
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Assist channel partners and provisioning of licenses
• Have extensive knowledge of our products and stay in the loop with all updates. Both the platform and the app as well as any additional paid features. 
• Provide information to the product teams on possible improvements based upon customer feedback.
• Contact with customers will primarily occur via email, but video and phone support might be required. 
• Collaborate with account managers, stay updated on product launches, and suggest sales process improvements.

The Sales Support Specialist's duties include other duties reasonably associated with the position. The Employer may change the duties as required from time to time.

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn't get better than that! :)

Please submit your application by November 14th. We look forward to hearing from you!

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

Develop and implement marketing strategies,identify and evaluate business opportunitiesand foster strong customer relationships Researching and developing marketingopportunities and plans, understandingconsumer requirements, identifying markettrends, and suggesting system improvements toachieve the company's marketing goals.

Analysing budgets, preparing annual budgetplans, scheduling expenditures, and ensuringthat the sales team meets their quotas and goals Study market research and trends to determineconsumer demand, potential sales volumes andeffect of competitors' operations on sales Gathering, investigating, and summarizingmarket data and trends to draft reports.

Implementing new sales plans and advertising,identifying opportunities and strategies to increase sales.

Performs other job-related duties as assigned by the Company

JOB REQUIREMENTS:Minimum Bachelor Degreein Business or related discipline

Minimum 4 years of experience in B2B/B2Csales, Indian/Bangladesh wholesale brandconsumer products with a preference for the industry

Preferably with experience in wholesale/retailpackaging (household & groceries) and goodknowledge in Indian/Bangladesh Wholesalehousehold and groceries products distributionsthrough various channels

Preferably bilingual to liaise withIndian/Bangladesh speaking suppliers andvendors in view of working/businessenvironment communication.

Willing to do rotating shift work and flexibility towork late evenings

Able to work longer hours with prolongedperiod of standing

Must be willing to work on weekends/PH.(Strictly off on week days)

Field work required. Need to do delivery if driveris off / medical leave or urgency of goods whenrequired

Must have knowledge to control storage roomtemperatures for frozen products, vegetables etc

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.