Project Manager Job Responsibilities:

1. Establishing clear objectives and deliverables for each project to ensure alignment with organizational goals.

2. Managing project timelines, ensuring milestones are met and projects are delivered on schedule.

3. Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations, and maintenance services of the System.

4. Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer.

5. Prepare and submit detailed development plans and schedules.

6. Manage changes within project constraints, e.g. scope, resource, and schedule.

7. Attending regular onsite and online customer meetings, responsible for the write-up of meeting deliverables, milestone reports, and project acceptance documentation, as well as overseeing the billing process to ensure accuracy and timeliness.

8. Prepare and submit progress reports, development plans and schedules.

9. Manage changes within project constraints, e.g. scope, resource, and schedule.

Project Manager Qualifications / Skills:

• Requirements analysis

• Project management

• Technical understanding

• Documentation skills

• Safety management

• Supervision

• CAD, CAD/CAM circuit design

Education, Experience, and Licensing Requirements:

• Diploma or Bachelor’s in Engineering (Electrical/ Electronic), or other related

discipline required

• 5+ years of project experience working in the telecommunication or electrical related

industry required

· Project Management experience with budgeting, project cost estimating, scheduling and planning

· Ability to coordinate and integrate work across multiple disciplines, complete scheduling and resource planning activities to drive efficient work processes, identify and manage all project risks, and enhance customer communication and satisfaction

· Demonstrated experience with strong communications with internal and external stakeholders

· PMP certificate or equivalent project management training required (Optional)

· Telco or Telecom communications - this or related applicable related experience is required for this role

Roles & Responsibilities

Our firm is specialized in International Students Recruitment, we have recruited more than 500 international students annually from overseas to study in various schools in Singapore.

Job Description

The candidate will work on a wide range of tasks ranging from sales and marketing, academic program management and administration.

Academic Programme Management

• Manage various academic programmes from kindergarten level to Doctoral level, including preparing and coordinating the logistics of module registration and timetabling scheduling, internships, study awards and other financial administration.
• Provide academic and administrative advisory support services to students.
• Coordinate and assist student orientations and enrolment processes. Organize student engagement sessions.
• Review current marketing plans, response rates and KPI against project milestones and make adjustments to improve the process
• working with the sales team to create online multimedia market sales campaigns for new client development as well as increased client retention
• Work with local schools and overseas education agencies to create and design various marketing strategies
• Review current marketing plans, response rates and KPI against project milestones and make adjustments to improve the process
• Overseeing social media strategies to drive engagement and brand recognition
• Business partnering with local schools to implement a comprehensive business plan
• Market research on the most updated student recruitment channels.
• Proactively spotting new business opportunities with the purpose of expanding company revenue in line with business practice
• Strong relationship development with existing customers.
• Actively involved in pitching and materials preparation needed such as qualitative proposals, capability statements, etc
• Project management
• Point of contact for the region's corporate communications and strategy
• Leading all activities relating to press releases, websites, articles, presentations, social media channels and events for internal and external use both
• Other duties as assigned by Director or board of management.

Qualifications and Requirements

• Bachelor Degree and above, with at least 12 years of relevant working experience.
• have experience in a similar role in B2B and B2C Marketing, Knowledge of online conference and events marketing would be highly advantageous.
• Experience in managing and developing integrated marketing campaigns to drive results
• Knowledge of live video straming website analytical tools such as Douyin & Tiktok, KOL or online influener in Overseas Education business is preferred
• Strong communicator and problem solving ability
• Candidate must be able to communicate online with existing overseas partners and customers In Mandarin Chinese, as wel as be able to generate contract in Chinese with our business partners and customers. 95% of existing overseas partners and customers are based in mainland China, Hongkong and Taiwan area, who only speak and type Chinese during their online business enquiry. Proficiency in Mandarin Chinese is a must.
• Candidate must be able to take care of online business enquiry thru mobile app after office hours
• 6 working days per week, Over-Time arrangement at night during Monday to Saturday or on Sunday will be required during peak back-to-school seasons.

Key responsibilities:

An Audit Senior will be expected to carry out any or all of the following tasks:

• You will be responsible for a variety of auditing functions (statutory and special audit) including audit planning, system review documentation, audit fieldwork, and preparation of statutory accounts and cash flow statements.
• Prepare group consolidation of accounts and related schedules.
• Ensure compliance with all relevant internal requirements, industry regulations, and government legislation.
• During the course of the assignment, you will interact with external advisors, company directors, and internal accountants as needed.
• Deliver quality statutory audits in collaboration with team members.
• Work closely with managers and team members on client management and practice development.
• In this role, you will be responsible for guiding and supervising Audit Assistants.
• Handle tax compliance matters for corporate clients as needed.
• Assist with other audit matters and projects as needed.
• Ensure timely completion of audits and billings in accordance with the monthly budget and completion of assigned assignments.

Requirements:

• A recognized degree in Accountancy or equivalent professional qualification in Accountancy such as ACCA, CPA.
• At least 2 to 3 years of audit experience, preferably in an audit firm.
• Familiar with regulatory and reporting requirements in audit consultancy.
• Cultivate an engaging work environment that promotes a shared commitment to excellence for the firm’s quality, client service, people, and financial objective
• Ability to work independently, communicate effectively, and possess strong interpersonal skills and client relationship skills.
• Proficient in Microsoft Office applications and drafting email replies to clients.
• Willing to travel overseas on audit and related assignments as and when needed
• Good working knowledge of IFRS / consolidation of accounts/ bookkeeping is advantageous.

We thank you in advance for your interest in our Firm. We regret that only shortlisted candidates will be notified.

Responsibilities:

• Design, develop, and optimize large-scale data pipelines to facilitate efficient data collection, processing, and storage.
• Maintain and monitor existing data pipelines, ensuring high data availability and consistency.
• Develop and refine data processing algorithms capable of handling and analyzing vast amounts of data.
• Utilize distributed computing frameworks such as Hadoop and Spark for scalable data processing.
• Design and maintain robust, large-scale data storage solutions using technologies like HDFS, Cassandra, NoSQL and BigQuery. Implement data management practices to ensure data integrity and security.
• Collaborate with data scientists, analysts, and other stakeholders to accurately understand data requirements and deliver effective solutions.
• Communicate complex data concepts and insights clearly to non-technical stakeholders.
• Continuously evaluate and enhance the existing data infrastructure and processes to improve performance and scalability.

Requirements:

• Bachelor's degree or higher in Computer Science, Data Science, or a related field. A minimum of 2 years of relevant professional experience is preferred.
• Proven experience in designing and maintaining data pipelines and storage solutions.
• Strong technical proficiency with distributed computing frameworks like Spark.
• Expertise in data management systems such as HDFS, Cassandra, NoSQL or BigQuery.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours &days : 6 days work week, off on Sunday,8:30am to 5:30pm.
• Working location - Ubi

Job Responsibilities:

• Responsible for fashion buying and the formulation of pricing strategy for Menswear
• Assist in sales planning activities such as sales projection, product launches and product development
• Monitor and analyse sales performance to achieve sales objectives
• Ensure accurate and timely sales performance reports are prepared to facilitate the buying and marketing process
• Identify market potential and growth of the brand

• Optimise sales opportunities across different distribution points, online, offline, 3rd party platforms as well as e-store

Requirements:

• Diploma/ Degree in Fashion Merchandising/ Retail Management or other relevant disciplines
• At least 2 years’ buying experience in fashion industry
• Ability to plan and set brand strategies
• Ability to organise and manage inventories for each outlet/ e-store to meet customers’ needs
• Excellent sense for numbers with sharp business acumen and an analytical mind
• Posses initiative and drive as well as be result-oriented in a fast-paced environment
• Strong interpersonal and communication skills

Interested applicants are invited to forward a comprehensive resume, stating notice period (if any) as well as current and expected salaries by 15 August 2024.

(We regret that only shortlisted candidates will be notified)

Cost and energy-efficient scaling of optical interconnects are increasingly becoming bottlenecks for Cloud and Artificial Intelligence (AI) applications. Rain Tree Photonics’ proprietary Silicon Photonics platform directly addresses these bottlenecks, enabling truly scalable optical interconnect solutions. As a Silicon Photonics chipmaker, Rain Tree Photonics (RTP) fully leverages the fabless eco-system and extends beyond with a unique fabless++ approach. In conjunction with its DFM Silicon Photonics platform and technology IPs, this enables RTP to deliver high-performance, low-power products in volume at low cost. By overcoming various challenges faced by customers when using silicon photonic chips, RTP is able to greatly reduce the development cycle time of customers and help them bring their products to the market quickly. A spin-off from IME, A*STAR, RTP is backed by renowned venture capitalist firms. The team includes a good mix of silicon photonics experts, industry veterans and talented PhDs from world-class universities. RTP is headquartered in Singapore, with a presence in China.

Job Description

We are looking for senior R&D Engineer to engage in the research and development of our next generation product. The incumbent will be responsible to develop complex photonic devices from design through fabrication, testing and analysis in our Singapore Office. You’ll be working alongside other experienced silicon photonics designers with strong records of transforming innovative and complex photonic device into mass-produced product in the market. We are looking for a self-driven, independent senior professional that’s able to adapt to a fast-moving and vibrant technology development environment. Most important, you should be a good team player with the desire to learn.

Responsibilities:

· Design of active and passive photonic devices and/or complex photonic integrated circuits and systems

· Support product development and process fabrication teams with the designs

· Work and deliver designs under tight tape-out schedules

· Contribute to test development and lead the test data analysis of your devices to correlate design with measurements

· Collaborate with all other functional teams in the organization to deliver co-designed and co-optimized photonics systems

Requirements:

· M.S. or Ph.D. in relevant field

· >2 years of working experience is preferred

· Good understanding of general concepts in physics, especially in optics or electromagnetics

· Strong understanding of general concepts in fibre optics and integrated photonics.

· Experience with designing or characterizing silicon photonic or other integrated optical/optoelectronic devices or circuits.

· Proficiency with photonics design tools, such as Lumerical and Rsoft.

Good to have:

· Experience in photonic integrated circuit design, modelling and layout.

· Experience with high-frequency design and modelling.

Benefits

· CPF, annual leave and public holidays

· Full corporate insurance coverage

· Convenient working location (walking distance from Tai Seng MRT)

· Employee Stock Options for outstanding candidates

Email your resume to [email protected] and reference JD-RTP240801

Job Posting: Finance Manager

Company: JAY GEE ENTERPRISES PTE LTD

Job Title: Finance Manager

Job Description and Requirements:

• Managing Accounts and Finance Department: Oversee and manage the finance department in Singapore.
• Investment and Property Management: Handle accounting for portfolio investments and real estate property management.
• Coordination and Compliance: Coordinate with investment bankers, auditors, company secretaries, and income tax consultants.
• Cash Flow Management: Monitor and manage the company's cash flow.
• Financial Reporting: Prepare monthly financial management reports.

Qualifications:

• Professional Qualification: Must possess a professional accounting and finance qualification (e.g., Chartered Accountant).
• Experience: At least 5 years of relevant experience in the finance field.

Job Function: Accounting / Auditing / Taxation
Position Level: Management
Minimum Years of Experience: 5 years
Employment Type: Full-time
Minimum Qualification Level: Professional Chartered Accountant

Please send your resume to [email protected]

If you meet the above requirements and are looking for a challenging role in a dynamic environment, we would love to hear from you. Apply now to join our team and contribute to our success!

Job Scope:

You will be part of the Engagement Branch to oversee Harmony Circle’s participation in Chingay 2025 and

coordination for the Racial and Religious Harmony Month in 2025.

The incumbent must:

• establish and maintain processes for managing project scope and timeline;

• develop partnerships with third-party stakeholders and vendors;

• monitor resources to ensure project efficiency and maximise deliverables;

• report project outcomes and escalate issues as necessary according to project work plan;

• possess experience in project management and familiar with Government-community project

collaborations.

Working Arrangement:

Working Hours:

Monday – Thursday (8.30 am - 6.00 pm), Friday (8.30 am - 5.30)

*May be required to work in evenings, weekends and/or outside office hours*

Location: Clarke Quay

Contract Duration: 3 Months (able to extend up to a year, subjected to good performance review)

Salary: Monthly Rated

Job Requirements:

• Possess strong interpersonal and written communications.

• Ability to navigate complex situations.

• Ability to multi-task and manage various project elements simultaneously.

• Event Planning and Management skills

Key Responsibilities:

• Lead,guide and train maintenance supervisors and workers in ACMV servicing and maintenance procedures
• Develop and implement maintenance schedules and protocols for various ACMV systems.
• Conduct regular site inspections to ensure maintenance quality and safety standards are met.
• Prepare detailed work method statement for maintenance Project.
• Create and review quotaitons for clients using MS Excel and other relevant software.
• Manage client relationships and address any concerns or issues promptly.
• Ensure compliance with relevant industry standards and safety regulations.
• Optimize maintenance processes to improve efficiency and reduce costs.
• Collaborate with other departments to ensure smooth operations.
• Stay updated on the latest ACMV technologies and maintenance techniques.

Qualifications:

• Diploma in Mechanical Engineering, (HVAC) engineering or a related field.
• Minimum of 8 years of experience in ACMV maintenance, with at least 3 years in a Managerial role.
• Proven hands-on experience with cooling towers, pumps,AC equipemnts, AHUS,MAUs, FCUs,DX systems and MF fans.
• Strong knowledge of ACMV systems,their operation and maintenance requirements.
• Familiarity with relevant industry standards and safety reulations.
• Proficiency in English and Chinese.

Required Skill:

• Excellent leadership and team management abilities.
• Strong technical skills in ACMV maintenance and troubleshooting
• Proficiency in MS Excel and other relevant software for quotation preparation.
• Ability to create clear and comprehensive work method statements.
• Strong written and verbal communications skill.
• Excellent problem-solving and decision-making abillities.
• Good project management and organizational skills.
• Good interpersonal skills and communications skills.
• Customer service oriented with the ability to build and maintain client relationships.
• Cooperative.
• Managing WAH,Bizsafe L2,CSCPM

About the job

• We are seeking a highly analytical and organised individual to join us as Digital Project Manager (Contract) to work on exciting Digital Transformation Projects.
• The successful candidate will be responsible for the development, implementation, and delivery of key digital build projects to achieve the company's growth objectives.
• The appointed candidate will also work closely with the Technology & Data leadership team and business stakeholders to develop and deliver engaging and interactive customer-facing solutions.

Job Responsibilities:

• Ensure projects & enhancements are delivered successfully within budget, on schedule and adhere to internal processes & standards such as Agile / SDLC framework and cybersecurity best practices.
• Collaborate with team members, software architect, vendors and business stakeholders to deliver projects in a timely manner.
• Collaborate actively with business users to propose potential improvements / alternative solutions and technologies to bring about high-quality system solutions.
• Work on integration, analysis and assessment of plans and strategies across multiple projects.
• Identify, manage and resolve complex issues, raise attention for escalations, where possible.
• Anticipate, manage, negotiate and mitigate project risks effectively to ensure deliverables are on track.
• Provide secretariat support for Project meetings.
• Provide support in conducting Feasibility Studies, Industry Benchmarking / Research and Pilots.

Pre-requisities:

• Able to understand, appreciate and translate business challenges and requirements into solutions.
• A highly motivated self-starter who possess positive mindset, a doer mentality, proactive with a strong sense of ownership.
• Strong project management skills (across all project management disciplines).
• Good business acumen and ability to negotiate with business counterparts.
• Strong customer orientation and able to manage customer expectations.
• Possess strong interest, passion in technology and its application.
• Flexibility to prioritise multiple demands in a fast-paced and growing environment.
• Demonstrate strong analytical, problem solving and communication skills.

Job Requirements:

• Degree in Computer Science, Engineering, Information Systems or related discipline
• Minimum 5 years of experience in IT project management, with good appreciation of business needs and strong experience in digital build.
• Candidates with more experience may be appointed at Senior Manager level.
• Industry certifications in the following or equivalent will be a plus. (i.e. PMP, CITPM, Agile, SCRUM, COBIT, ITIL Change Management, Design Thinking etc).
• End-to-end systems implementation experience (of both SaaS and COTS solution) in two or more of the following business domain areas in the Sports, Entertainment and Lifestyle industry will be advantageous:

- Point-of-Sales (for consumer F&B and events catering), includes onsite and mobile POS equipment.

- Digital signage systems and content management system.

- Public customer facing (Web, App and Digital Maps) for commercial venues.

- Customer relationship management system (CRM), and Marketing Automation.

- Digital twin, video analytics for public safety, people counting etc.

- Retail mall systems.

The candidate should have some experience in managing IT projects with both internal (developer) and client side stakeholders, especially Singapore government projects. You are expected to be competent in conducting and leading project meeting, minutes, documentation and meet tight deadlines for the project. Good in communication skills, writing skills and human management is a must. You should be knowledgeable in all systems implementation including hardware, networking, security and applications like programming language, database and others. A suitable candidate should have completed and passed Project Management (PMP) qualifications or at least pursuing a project management qualifications.

The person is meticulous, work closely with the team and meet project deliverables and timeline. A graduate with at least 3-5 years experience is preferred though exceptions are considered. Highly talented individuals are encouraged to apply. Senior individuals who has vast experience but without professional qualifications (PMP) can be considered as well.

What you will be working on

Strategy Development and Implementation

• Implement actionable plans to cultivate a dynamic SkillsFuture ecosystem that aids enterprises in their upskilling initiatives.
• Engage with enterprises to grasp ground-level challenges concerning jobs and skills, refining strategies to devise pertinent SkillsFuture solutions.

Enterprise Engagement

• Account-manage intermediaries, including trade associations and larger enterprises, to boost SkillsFuture awareness and adoption among SMEs.
• Promote SkillsFuture through participation in events, forums, and other engagement platforms, targeting enterprises and relevant stakeholders.
• Support the creation of impactful SkillsFuture content for enterprise engagement across various channels.

Solutioning

• Aid in the development of intermediaries' capability and expertise to encourage and facilitate SkillsFuture adoption by enterprises.
• Formulate and execute a framework to assess the current state, gaps, and opportunities in enterprises’ skills acquisition, utilization, and recognition processes.

Operations

• Maintain an effective feedback loop with key stakeholders, ensuring timely reporting and data sharing to enhance process and program development.

What we are looking for

• Tertiary qualifications
• Minimum of 5 years of experience in partnership management, stakeholder engagement, or a similar role, preferably within the SkillsFuture ecosystem or related sectors.
• Demonstrated ability to develop and implement strategic plans that align with organizational goals.
• Strong interpersonal and communication skills, with a proven track record of building and maintaining relationships with a diverse set of stakeholders.
• Experience in program or project management, with a knack for identifying and solving complex problems.
• Possess analytical and strategic thinking skills to devise practical solutions to tackle work issues
• Possess project and resource management skills to handle concurrent work assignments, and deliver high quality-work within tight deadlines
• Ability to work collaboratively in a team environment and thrive a fast-paced, dynamic work setting.
• Deep understanding of the SkillsFuture initiative, workforce development trends, and the challenges and opportunities within the Singapore job market.
• A committed and strong advocate to continuous learning and professional development, in line with our organization’s values of innovation, collaboration, and lifelong learning.
• A proactive, innovative thinker who is passionate about making a difference in the SkillsFuture movement.

The Senior Network Engineer will play a pivotal role in designing, implementing, and managing complex network solutions for our clients. This role requires a high level of technical expertise, strategic thinking, and leadership skills. The Senior Network Engineer will be responsible for overseeing network projects, providing advanced technical support, and ensuring the optimal performance and security of network systems.

Key Responsibilities:

1. Network Design and Architecture:
   • Lead the design and implementation of scalable, secure, and high-performance network architectures.
   • Develop network solutions that align with client requirements and industry best practices.
   • Evaluate and recommend network technologies, tools, and vendors to enhance network capabilities.
2. Advanced Troubleshooting and Support:
   • Provide advanced troubleshooting and resolution for complex network issues, including connectivity problems, performance bottlenecks, and hardware failures.
   • Serve as a point of escalation for network-related issues and coordinate with other teams to resolve critical incidents.
3. Network Security and Compliance:
   • Design and implement robust network security measures, including firewalls, VPNs, and intrusion detection/prevention systems.
   • Ensure that network solutions comply with industry regulations, company policies, and security standards.
   • Conduct regular security assessments and audits to identify and mitigate potential vulnerabilities.
4. Project Leadership and Management:
   • Manage and lead network projects from planning through deployment, including coordinating resources, managing timelines, and ensuring successful delivery.
   • Collaborate with project managers, vendors, and clients to achieve project objectives and address any issues that arise.
5. Documentation and Reporting:
   • Create and maintain detailed network documentation, including diagrams, configuration files, and procedural manuals.
6. Mentoring and Training:
   • Provide guidance and mentorship to junior network engineers and other technical staff.
   • Conduct training sessions and workshops to enhance team knowledge and skills in network engineering and best practices.
7. Client Interaction:
   • Engage with clients to understand their network needs, provide technical recommendations, and ensure satisfaction with network solutions.
   • Offer technical support and consultation to clients, addressing any questions or concerns related to network infrastructure.
8. Continuous Improvement:
   • Stay current with emerging networking technologies, industry trends, and best practices.
   • Propose and implement improvements to network infrastructure, processes, and methodologies.

Responsibilities:

• Installs, inspects, maintains, and repairs various types and brand of all types of commercial & residential air conditioners
• Performs regular preventive maintenance and corrective works on air conditioning system
• Diagnoses electrical and mechanical defects and malfunctions
• Carries out repair works such as replacement of air con compressor, fan coil motors etc
• Recommends appropriate repair and improvement works to customers
• Perform servicing of air conditioning at customers’ residential and commercial premises that includes chemical washes, chemical overhauls, general maintenance services
• Ensure all works compliance with appliance standards and Health and Safety Act
• Daily reporting and weekly reporting to direct manager
• Any other tasks, when required by the immediate supervisor

Requirements:

• Hands-on experience in installation, maintenance (including chemical washing),troubleshooting and repairing of air conditioners
• Must be able to handle physical work due to job nature
• Basic command of English, spoken and written
• Responsible for providing air conditioning (air conditioning system) services, such as inspection,maintenance, installation, air conditioning failure
• Provide monthly maintenance and operation services to customers
• Effective handling of fault / emergency repairs and customer complaints
• Singapore Class 3 driving license
• Minimum 3 years’ experience is required
• 6 days work week (Monday to Saturday 9am to 6pm)
• Company is willing to sponsor Work pass if required
• Preferably with a certification BCA License (Air-Con License) - INSTALLATION OF STRUCTURAL SUPPORTS FOR AIR-CON UNITS or equivalent
• Knowledge in SCDF Safety Requirements for the handling of R32 gas - CoC in Installation &Commissioning Air-conditioning Systems (R32 Split Unit) will be a bonus

What You’ll Do:

Operations

• Manage and supervise team of call / chat agents and provide leadership and mentoring
• Ensure that the monthly regulatory and internal KPIs are met
• Monitors and measures service metrics and call volume to develop standards, improvements and resource allocation.
• Overseas the creation and implementation of efficient and balanced workflows that maximise efficiency and produce high levels of service quality and customer satisfaction
• Provides inputs to strategic decisions that impact the functional area of responsibility.
• Capable of handling and resolving escalated issues and complaints arising from operations and requiring coordination with other departments.
• Provides mentoring and leadership to team of agents
• Execute quality monitoring requirements that deliver intent and customer satisfaction goals

Projects

• Involvement in various projects, such as telephony system upgrade, CRM system upgrade
• Lead in implementing and operationalizing new hotlines
• Involvement in implementation of digital solutions to provide convenience to customers

What You'll Need:

• At least 5 years of experience in contact centre or similar environment
• At least 3 years of managerial or supervisory experience
• Good people management skills and able to work under pressure
• Familiar with customer service metrics and strong customer - fronting and communication skill
• Knowledge in CRM and telephony systems
• Ability to work independently while being a cohesive team member
• Excellent leadership and interpersonal skills
• Change management and stakeholder management

What We'll Provide:

• Join us to empower the future of energy
• We offer hybrid work arrangement as we believe in providing work life balance while maintaining rapport at work
• Immerse in a positive work environment that promotes/fosters teamwork and collaboration.

1) Please outline the staff’s key areas of responsibilities

• Devise and review individualised care plans for clients.
• Supervise a team of care coordinators in the provision of care to clients.
• Oversee the daily operations of care coordinators and advise on measures to ensure clients’ holistic well-being.
• Oversee activities for clients to promote independence, health, wellness and quality of life and ensure compliance to relevant statutory requirements and organisational policies.
• Maintain up-to-date documentation of clients’ conditions and care treatments.
• Work closely with the centre manager to co-develop activities and events to promote the wellbeing of the clients.
• Meet the grants KPIs set forth by grant makers and assign individual KPIs to the team members.
• Lead and manage the care team in Brahm Centre @ MacPherson.
• Support Centre Manager in management of care team to drive AAC grant programs and outreach KPIs
• Develop care strategies that can also be implemented by other care teams.
• Train the team in clinical care knowledge to enhance their value add to the clients.
• Collaborate with other leaders to leverage on each other’s strengths and capabilities.
• Ensure team maintains proper documentation and secure storage of case files, referrals, and other related documents across various systems i.e. Salesforce, Acutenet, Integrated Referral Management System (IRMS)
• Ensure that attendance for all training is promptly entered into Salesforce
• Ensure that all clients' personal data is protected and used in accordance to Brahm Centre's Data Protection Policy
• To ensure that all required administrative reports and follow ups are completed within deadlines given by your line manager
• Any other administrative roles that may be assigned to you.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Job Scope:

1. Manage the Fixed Asset and system related matters such as role access etc.
2. Prepare reports and returns to Management and Ministry.
3. Review and implement policies and processes, including system enhancements, to improve the efficiency and controls of the accounting workflow.
4. Liaise with internal and external auditor on audit matters.
5. Ad hoc projects may be assigned from time to time.

Working Arrangement:

Location: Singapore Botanic Gardens

Salary: $3700-$6200/Month (depending on experience and qualifications)

Working Hours:

8.30am to 6pm Mon to Thu

8.30am to 5.30pm Fri

Contract Duration: 1 Year

Job Requirements:

• Areas of study in Accountancy (degree) or other relevant professional qualifications
• Preferably 3 years of relevant working experience
• Possess strong thinking and analysis skills, self-motivated and resourceful
• A good communicator and team player
• Strong time management, planning and organisation skills
• Attention to details and accuracy
• Proficient in MS Word, Excel, PowerPoint
• Experience in Workday is preferrable

What you will be working on

The key responsibliities include

• Working in scrum teams, lead in Sprint Design, Review, Retrospective, etc
• Providing vision and direction to the development team and stakeholders throughout the project
• Assessing, planning and prioritising product feature requests from business teams
• Project management and translation of business needs into system requirements
• Conducting User Reviews and UX testing
• Managing relationship with stakeholders and vendors to ensure delivery of milestones on time
• Validating the technical solutions proposed by the development team

What we are looking for

• Tertiary qualification
• At least 5 years of relevant experience
• Experience in incentives management, Continuing Education and Training (CET), and/ or running CET schemes / pilots will be advantageous.
• To perform well in this job, you should possess the following:Strong interpersonal and communication skills
  Strong analytical and conceptual skills
  Savvy to navigate and operate in and around complex environments and systems
  Highly motivated to problem-solve and seek innovative solutions
  Highly adaptable and resilient
  Project management skills
  

Your primary role will be to manage the operational processes (Deskera and Sharepoint) for the Company. You will manage a team of project engineers, managers, installers, administrators and designers in the successful execution of projects. You will allocate workloads and continuously measure and monitor the Operations team against their individual KPI’s.

In addition to your primary role, you may attend Site Meetings as required. From time to time you may be required to generate timely and accurate quotations, product proposals, project tender responses and provide sales administrative support for the sales team. You will update intranet database, implement and make recommendations for process and system improvements. It is our expectation that you will coordinate logistics and control Freight, Delivery and Installation costs as well as improve project margins through vendor negotiations and proper site coordination.

EM Sales Manager

Location: West

Salary: $5,000 - $5,500 Basic

Job Responsibilities:-

Sales Budget-

• To ensure overall Automation budget is hit. Automation budget is inclusive of products with direct AUT SAP code under automation and Automation Cabinets under ESS SAP Code

Support for Overseas office-

• To provide indoor support for the regional offices - Malaysia,Thailand and Indonesia to handle Automation enquiries

Quotations- 

• Handle quotation enquiries for Singapore, Taiwan, Vietnam, Philippines and Thailand 
• Clear technical clarifications with customers 
• Prepare quotation and follow-up for status

Orders-

• Processing of orders and ensure orders ship on time

RMA -

• Singapore, Taiwan, Vietnam, Philippines, Thailand, Malaysia and Indonesia
• Co-ordinate with factory for RMA #
• Monitor shipment to be sent back to factory for diagnostic 
• Follow-up with factory for repair charges 
• Quote customers for repair charges 
• Follow up with customers on POs for repairs 
• Monitor lead time for repairs and arranged shipment back to respective customer after repair

Demo Units-

• for Singapore, Taiwan, Vietnam, Philippines, Thailand, Malaysia and Indonesia 
• Update list for demo units 
• Prepare loan slip to customers
• Arrange delivery for demo unit to customers and monitor and follow-up for the returned of demo units

Job Requirements:-

• Major in Computer Science and technology is preferred 
• Background in selling industrial products
• Understanding of Wireless, IoT and RFID technology
• Experience of selling to multiple stakeholders 
• Selling through and developing channels 
• Some sort of technical qualification that would demonstrate that they could learn new things and be able to handle the technical aspects of the role 
• Sales experience to the process industry is desirable 
• Understanding of hazardous areas and Ex standards is preferred 
• RTLS experience is preferred

Interested candidates please call/ WhatsApp me at 87152978 or send your resume to [email protected]

Victor Gan (R1550441)

Swift Search Global Pte Ltd (EA 18C9495)