Project Management Including Assisting Design, Assisting Planing, SIte Merting, Assisting Coordination with Contractor and Relavant Document Submission.

Job Description

HY'Q BARBER MANAGER STYLIST is looking for individuals who have interest in hair styling. The stylist will be managing the team and every customers that walks into the barber to enhance their appearance.

Key Responsibilities

Individual to be involded in:

1. Inspect and analyse hair type, skin and scalp to recommend treatement

2. Discuss hairstyle options

3. Wash, color, lighten and condition hair

4. Trim, cut, dry, shampoo, blench & style hair

5. Provide service to enhance clients appearance

6. Clean and disinfect all tools and work station

7. Keep inventory records, ordering supplies

8. Knowledge of tools e.g. combs, scissors, razors and clippers

9. Manage team and increase productivity of employees

Technical Skills & Competencies

1. Client consultation and hair analysis

2. Hair care and styling services

3. Handle day to day barber operations

4. Manage the team

Market Development and Customer Relationship Maintenance: Actively explore new market opportunities, maintain and deepen relationships with existing customers to ensure continuous business growth. Cross-cultural Communication: Utilize excellent communication skills to effectively interact with customers and partners from different cultural backgrounds, establishing and maintaining positive working relationships. Legal Compliance: Understand and adhere to relevant legal regulations to ensure the legality and compliance of all business activities, especially during contract negotiations and signings. International Travel: Be prepared for international travel to meet with global customers and partners for face-to-face negotiations and discussions based on business needs.

We are seeking a highly skilled Project Manager to oversee the planning, implementation, and completion of air-conditioning service, repair, and installation projects.

Responsibilities:

• Develop project plans, including scope, goals, budget, and timelines
• Coordinate resources, including technicians, subcontractors, and materials, to ensure project milestones are met
• Monitor project progress and make adjustments as necessary to ensure deadlines are met
• Manage project budget, including tracking expenses, approving invoices, and forecasting costs
• Conduct regular site visits to inspect work and ensure compliance with safety and quality standards
• Communicate regularly with clients, subcontractors, and team members to provide project updates and address any issues that arise

Requirements:

• Bachelor’s degree or diploma Engineering, Construction Management, or related field
• Proven experience as a Project Manager in the air-conditioning service, repair, and installation industry
• Strong knowledge of HVAC systems and equipment
• Excellent project management skills, including the ability to manage multiple projects simultaneously
• Strong leadership and communication skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite and project management software
• Valid driver’s license and reliable transportation

Responsibilities:

• Strategic ICT Project Leadership: Develop and execute a strategic ICT project plan that aligns with the company's business objectives, ensuring that ICT initiatives support the organization's growth and innovation.
• Team Management: Lead, mentor, and manage a team of ICT project managers and professionals, providing direction, guidance, and support to ensure successful project execution and professional development.
• Project Portfolio Management: Prioritize and manage a portfolio of global ICT projects, overseeing project initiation, planning, execution, monitoring, and closure. Ensure projects are delivered on time, within scope, and budget.
• Resource Allocation: Manage and allocate ICT resources effectively, ensuring that the right resources are assigned to projects based on their skillset, availability, and project priorities.
• Risk and Issue Management: Identify, assess, and mitigate project risks and issues. Develop contingency plans and ensure that projects are delivered with minimal disruptions.
• Stakeholder Communication: Maintain clear and open communication with project stakeholders, including senior management, to provide project status updates, address concerns, and ensure alignment with business objectives.
• Quality Assurance: Implement quality assurance processes and standards to ensure that ICT project deliverables meet or exceed established quality criteria.
• Budget Management: Create and manage project budgets, tracking expenses and ensuring adherence to financial constraints.
• Vendor Management: Collaborate with external vendors, service providers, and consultants as needed to support project delivery and technology procurement.
• Continuous Improvement: Identify areas for process improvement, implement best practices, and strive for continuous improvement in ICT project management methodologies.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree or relevant certifications (e.g., PMP, ITIL) is a plus.
• Proven experience (8+ years) in managing global ICT projects, including successful delivery and leadership of project teams.
• Strong understanding of project management methodologies, tools, and best practices, including Agile, Scrum, Waterfall, and PMP.
• Demonstrated leadership skills and experience in managing and mentoring a team of ICT professionals.
• Excellent communication and stakeholder management skills, with the ability to interact effectively with cross-functional teams and senior management.
• Strong analytical and problem-solving skills, with the ability to identify and address project risks and issues.
• Knowledge of ICT technologies, infrastructure, and software development methodologies.
• Budget management and financial acumen to effectively manage project budgets and resources.
• Proactive, results-oriented, and a commitment to driving the organization's digital transformation.
• Willingness to travel internationally as needed for project coordination and collaboration.

Employer's Information:

Our client is a modern Japanese dining experience located within a prestigious 4-star hotel in Singapore. They are dedicated to offering their guests an exceptional dining journey with a focus on innovative Japanese cuisine complemented by an extensive selection of premium sake and wine.

Job Responsibilities:

• Oversee the restaurant’s daily operations and ensure the highest standards of service are maintained.
• Lead, motivate, and train staff to deliver excellent customer service.
• Plan and manage staff shifts to ensure adequate coverage.
• Create a warm and welcoming atmosphere for a positive guest dining experience.
• Handle customer inquiries and complaints with professionalism and care.
• Implement and uphold strict health and safety protocols.
• Manage inventory levels, order supplies, and oversee the supply chain logistics.
• Drive the business and financial success of the restaurant by controlling costs and managing the budget effectively.
• Develop and implement marketing strategies to attract and retain customers.
• Organize promotional activities and special events.
• Keep accurate records of sales, inventory, and other essential reports.
• Perform additional duties as assigned by management.

Job Requirements:

• Min 2 years experience as an Assistant Restaurant Manager or similar role.
• Strong knowledge and experience with sake and wine, including the ability to explain different types and make recommendations to guests.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Experience in handling customer feedback and resolving issues.
• Familiarity with health and safety regulations within the food and beverage industry.
• A track record of managing budgets, costs, and restaurant operations successfully.
• Creative and innovative thinker in marketing and event planning.

Responsibilities:
Endpoint Management Leadership:Lead a team of ICT professionals, providing mentorship and technical expertise in endpoint management.
Develop and communicate a clear vision and strategy for endpoint management aligned with business goals.
leader of Endpoint Project, use the project management skills to implement Endpoint projects.

Endpoint Infrastructure Management:Design, implement, and maintain global endpoint management systems and infrastructure.
Ensure the security, reliability, and scalability of endpoint devices, including desktops, laptops, mobile devices, and peripherals.

Endpoint Security:Oversee the implementation of security measures to protect endpoints against cyber threats, including malware, viruses, and data breaches.
Monitor security vulnerabilities and apply patches and updates as necessary.

Endpoint Automation:Drive automation initiatives to streamline endpoint provisioning, configuration, and management processes.
Optimize software distribution, remote troubleshooting, and patch management.

Policy and Compliance:Develop and enforce endpoint management policies and procedures to maintain compliance with industry standards and regulations.
Conduct regular audits and assessments to ensure policy adherence.

Vendor and Resource Management:Collaborate with vendors and manage vendor relationships for endpoint management tools and software.
Ensure efficient resource allocation and budget management within the endpoint management team.

Documentation and Training:Create and maintain comprehensive documentation for endpoint management processes and procedures.
Provide training and knowledge transfer to team members and end-users.

Requirements:

Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum of 8 years of experience in IT, with at least 5 years specializing in endpoint management and infrastructure.
PMP or equivalent certification is highly desirable.
Proven experience in managing and leading a team of IT professionals.
Strong knowledge of endpoint management solutions, such as Microsoft Intune, Microsoft Endpoint Configuration Manager(MECM), or similar platforms.
Expertise in endpoint security, patch management, and vulnerability assessment.
Proficiency in scripting and automation tools (e.g., PowerShell).
In-depth understanding of IT policies, compliance, and regulatory requirements.
Excellent communication and interpersonal skills for collaboration with cross-functional teams and Vendor Management is a MUST.
Language Proficiency : Fluent in written and verbal English and Mandarin is MUST.
IT certifications (e.g., Microsoft Certified: Endpoint Manager, Certified Information Systems Security Professional (CISSP), ITIL are preferred.
Strong problem-solving and critical-thinking abilities to address complex endpoint issues.

Company information

Descriptions:

• Preparation of tender quotations including taking-off, materials/subcontractors outsourcing and costing
• Competent to interpret the tender drawing, specification and contract documents
• Sourcing of suppliers and subcontractors
• Analyzing and negotiating costs in preparation of tenser BQ, post tender budgeting and ensuring cost control during construction period
• Preparation of progress claims and final accounts with clients and subcontractors
• Quantity take off from drawings
• Preparation of variation orders, purchase orders

Requirements:

• Academic in relevant Quantity Surveying /Building/Engineering/ BIM, Bachelor’s Degree
• At least 3 years of related working experience in Singapore/Malaysia.
• Familiar with steel structure work and building work.
• Familiar in all construction trades and practical aspects of architectural and steel joinery works is an advantage
• Proficiency in Microsoft Excel (at least 7 out of 10)
• Experience in costing and pricing
• Able to work on multiple projects, within simultaneous timeline

Responsibilities:

• Design and coordinate assigned civil & structural engineering projects such as residential, commercial, industry, institution, and infrastructure.
• Perform civil & structural analysis and design in building or on any structures as required.
• Liaise with authorities, clients, architects, consultants, and builders.
• Coordinate to ensure civil and structural requirements meet project tender, authorities submission, and construction schedule.

Requirements:

• Min. 8 years and above experience.
• Recognized Civil Engineering Degree by PE Board or equivalent.
• Prefer Eurocode Trained

Sales Management

• Responsible for Top-line target / budget through management of sales activities and projects for the Modern off Trade. Optimize sales opportunities and defend/gain market share.
• Develop short and long-term strategic plans in line with channel strategy, prepare and review business plans to ensure overall plan is commercially focused in revenue and profits.
• Formulate strategies to drive sales based on market developments, management feedback, and ensure inventory forecast is accurate and healthy.
• Work with Marketing and Trade Marketing to ensure brands are preserved and segment activities are relevant and impactful to drive sales.
• Optimize distribution for all represented brands and opportunity at each segment and ensure to have the right partnership to drive sell-out and enhance customer focus in key markets.

Key Account Management

• Ensure continuous development of the segment account management function and ensure best practice, and consistency across account management.
• Perform sales analysis to manage performance against budget and assessment of market penetration.
• Maintain an effective communication process to and from key partners, including communicating brand direction, opportunities and resolution of business issues; ensure consistent communication with internal operating departments and management to ensure our ability to execute against sales plans.
• Prepare forecasts against sales within the segment on a periodic basis and to monitor and manage changes to the forecast to ensure that the pipeline of activity is always sufficient to meet the allocated target(s).
• Develop solid and long-term influential relationships with retailers and key decision makers at all levels in the assigned customer base.

Market / Customer Insights and Communication

• Monitor competitors’ activities; plan and implement promotional activities
• Observe and monitor market movements including the needs of consumers, provide analysis and formulate a strategy to target key opportunities and tailor value propositions to establish differentiating plus sustainable advantage.

Requirements:

• Bachelor's Degree, Post Graduate Diploma, Professional Degree in any business-related disciplines
• 5 years of relevant working experience in the FMCG industry
• Successful track record working with modern trade account
• Good analytical and organizational skills
• Results-driven with great commercial acumen
• Strong interpersonal, communication and presentation skills
• Excellent negotiation skills
• Independent and able to work in a fast-paced environment with the ability in problems solving.

• Monitor Construction Projects and ensure that the timeline is on schedule.
• Take initiative to report to the project manager on the progress of the construction works.
• Ensuring site safety by making safety inspections.
• Take care of site problem-solving
• Keeping of low construction wastage treshold
• Liaising with main-con and sub-cons on security clearance and work progress
• Co-ordinate with main-con for any site related submissions
• Any other site-related items given by his/her direct superior

Job Description:

· Preparing tenders for clients and commercial bids to help bring in new business

· Developing and presenting project proposals

· Meeting with clients to find out their requirements

· Producing plans and estimating budgets and timescales

· Discussing, drafting, reviewing and negotiating the terms of business contracts

· Agreeing budgets and timescales with the clients

· Managing construction schedules and budgets

· Dealing with any unexpected costs

· Attending site meetings to monitor progress

· Acting as the main point of contact for clients, site and project managers

· Working with third parties to ensure that everyone understands their roles and responsibilities

· Making sure construction projects meet agreed technical standards

· Liaising with technical and financial staff, sub-contractors, legal teams and the client’s own representatives

· Working on-site and in an office.

· Work with Director & Project Team to resolve any contractual disputes arising in the projects. Investigate and resolve or refer as appropriate disputes/complaints in accordance with contractual requirements in a timely manner

· Oversee overall planning and execution to ensure optimization of resources and manpower and invoicing at the end of a project

· Provide advice on contractual claims and procurement strategy.

· Analyze outcomes and write detailed progress reports.

· Value completed work and make progress claims.

· Track of any variations for ongoing projects that may affect costs.

· Undertake cost analysis for repair and maintenance project work.

· Prepare and submit catalogues and sample boards.

Other ad-hoc duties as assigned by the HOD’s.

Job Requirement

Qualifications & Experience:

· Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.

· Minimum 5 years of related working experience in residential and industrial projects.

· Good working knowledge in Mechanical and Electrical.

· Good knowledge of Singapore health and safety rules and regulations.

· Ability to use software tools for costing and budgeting.

· Organizational skill with attention to detail, adaptable and flexible

· Good communication and facilitation skills.

· Ability to work well in a team as well as independently and demonstrate initiative and commitment.

· An understanding of the construction industry

· An understanding of legal documentation

· Maths and IT knowledge

· Strong leadership skills

· Business management skills

· The ability to use your initiative

· Good verbal communication skills

Senior Field Service Engineer – Field Support & Automation

Responsibilities:

· Manage and resolve technical issues on equipment, process and software

· Perform installation / de-installation from layout to commission

· Trouble-shooting and customer support

· Perform continual improvement program, parts overhaul, preventive measures, modification and repair work on equipment

· Provide technical advices/solution and support to achieve better quality, productivity and cost objectives

· Liaise with customer for design conceptual and requirement

· Keep track of engineering changes, prepare and update machine operation manual all documentation

· Preparation of technical issue report

· Responsible for 24/7 on-call duty

Requirements:

· Min. Diploma in Mechatronics/Mechanical/Electrical

· Engineering/Semiconductor or its equivalent

· Good communications & organization skill

· PC relevant knowledge

· Self-motivated, responsible and team player

· Service job experience or customer facing experience preferred

· Own transport will be an advantage

Position Description

Perform & responsible for full spectrum of HR functions including employee life cycle, recruitment and

selection, C&B, staff relations, performance management, training and development, training and

development, talent management and development, succession planning, performance management and HR

operations

Job Responsibilities

Talent Management

• Maintain the work structure by updating job requirements and job descriptions for all

positions

• Take part and manage the Employee Life Cycle

• Support organization by establishing, a recruiting, testing, and interviewing program;

counselling mangers on candidate selection; conducting and analyzing exit interviews;

and recommending changes

• Execute New Employee Orientation process

• Oversee the performance management review process to ensure consistency, fairness

and timeliness

• Support to regularly review the company’s talent management process and succession

Planning

Compensation and Benefit

• Manage a pay plan by conducting periodic pay surveys; scheduling and conducting job

evaluations; preparing pay budgets; monitoring and scheduling individual pay actions;

and recommending, planning, and implementing pay structure revisions

• Implement employee benefit programs and reward management and inform employee

of benefit by studying and assessing benefit needs and trends; design and recommend

benefit programs to management; obtain and evaluate benefit contract bids

• Administer payroll and maintaining employee records

• Participate salary survey and undertake regular salary reviews

Training and Development

• Support to identify and assess the training needs of the organization through job analysis,

career paths and consultation with managers

• Assist with plan, develop, and provide training and staff development programs

• Support training needs analysis to develop training programs or modify and improve

existing program

HR Planning and Policy Development

• Support the organization’s by planning, implementing, and evaluating employee

relations and human resources polices, programs, and practice

• Review and update human resources policies, procedures, and program to align with

company’s goals and objectives

• Maintain knowledge of legal requirements and government reporting regulations

impacting HR functions and comply with policies and procedures

HRIS

• Establish and maintain appropriate HRIS and scorecard for measuring metrics that

support the achievement of business goals, necessary aspect of HR development

Employee Relations

• Dealing with grievances and implementing disciplinary procedures

• Support and coach the managers on all people leadership matters, including business

change and transformation. Support the line managers to be able to challenge and coach

in a high-performance environment

• Foster and cultivate core value and harmonized culture

• Support and nurture Employer Branding

• Improve employee experience

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.

General Manager Responsibilities:

• Developing and implementing growth strategies.
• Training low-level managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Hiring employees.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.
• Overseeing daily business operations sometimes overnight will be need to operate.

General Manager Requirements:

• Degree in business management or a masters in business administration.
• Good knowledge of different business functions.
• Strong leadership qualities.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Computer literate.
• Proactive nature.

1, Ensuring day-to-day salon operations run smoothly

2, Work experience as a Hair Salon Assistant Manager or similar role in this

industry

3, Chatting with customers, learning their preferences and building good

relationships

4, Preparing weekly and monthly revenue reports

5, At least 4 years experience in the same industry

6, Preparing weekly and monthly revenue reports

Job Description:

1. Responsible for maintenance & add-on related activities including attending meetings, coordination and supervision works.

2. Plan the maintenance schedule and ensure that the work schedules are executed as planned.

3. Review and check the service reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.

4. Assign tasks to the team when there are breakdown calls from the clients.

5. Monitor and follow up on procurement of parts.

6. Ensure the sub-con workers follow proper work processes.

7. Perform price negotiation to meet the budget.

8. Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.

9. Provide supervision to the Engineers and Technicians for day-to-day work activities.

10. Follow up payment from the customers.

11. Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.

12. Co-ordinate with the project teams for projects handover.

13. Arrange and conduct training for the staff.

14. Other duties as assigned,

Job Requirements:

1. Diploma / Degree in Engineering.

2. At least 5 years of work experience in the related field.

3. Experience in one or more of the following fields will be an added advantage:

· Building Management System

· Security, Access Control, CCTV System

· Fire Alarm System

4. Good management Skills.

5. Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.

Job Description:

• To carry out schedule maintenance and attend breakdown service call for installed BMS/Security/ELV System
• To carry out A&A work
• To provide technical and engineering support
• To co-ordinate with relevant parties to ensure the work is carried smoothly
• Ad-hoc duties as assigned

Job Requirements:

• ITE/Diploma/Degree in Mechanical or Electrical/Electronics Engineering
• Candidates without experience will be considered
• Preferably with experience in one or more of the following fields:
• Building Management System/Building Automation System
• PLC System
• Security, Access Control, CCTV System

1.Perform scheduled maintenance for BMS / Security System / ELV System at the customer’s site

2.Troubleshoot and repair works on the equipment or system that has broken down

3.Carry out A&A works

4.Provide technical and engineering supports

5.To co-ordinate with relevant parties to ensure the works are carried out smoothly and in proper manners

6.Other ad-hoc duties as assigned

Job Requirements:

1.ITE / Diploma / Degree in Mechanical or Electrical or Electronics Engineering

2.Candidates without experience will be considered

3.Experience in one or more of the following fields will be an added advantage:

· Building Management System

· Building Automation System

· PLC System

· Security / Access Control / CCTV System

4.Able to work overtime when is necessary

5.Responsible and positive attitudes

Responsibilities:

• Solution Selling for Mobile & Web Application.
• Identify and develop sales opportunities in Singapore market.
• Develop plans and sales strategies to increase branding and market share.
• Prepare sales presentations and solution demonstration.
• Prepare Sales proposal.
• Work with Marketing team to develop sales campaigns to target vertical industry.
• Forecast monthly, quarterly and annual sales revenue and generate timely sales report.

Job requirements:

• Experience in Software Solution Selling
• Good working attitude and communication skills.
• Minimum 4 years Software Sales experience
• IT background preferred.

Construction Operations Manager Duties

A construction operations manager typically has a wide range of responsibilities, which can include the following

• Managing projects from beginning to end, including planning, scheduling, budgeting, coordinating with other teams, and supervising workers.
• Developing and enforcing safety standards, policies, and procedures for the workplace.
• Evaluating safety standards on site and enforcing regulations to ensure worker safety.
• Overseeing the bidding process for contracts and hiring subcontractors or outside labor when necessary.
• Managing the project budget, including ordering supplies and materials as needed.
• Directing and overseeing all aspects of construction projects from start to finish, including scheduling and organizing workers’ tasks and materials.
• Working with architects, engineers, contractors, and subcontractors to develop construction plans and schedules.
• Ensuring that all projects are completed on time and within budget by managing daily operations such as equipment maintenance and labor scheduling.
• Reviewing blueprints and other plans to determine how best to implement a new construction project.

Join Our Team as a Carousell Account Manager!

Position: Carousell Account Manager/Digital Marketer

Qualifications:

*Excellent written communication skills.

*Ability to craft compelling ads and product descriptions.

*Proficient in managing Carousell listings.

*Skilled in digital marketing across various social media platforms.

*Knowledge of interior design or eagerness to learn.

Ready to elevate your career in e-commerce? Apply now by sending your resume to [email protected].

Attachment Description

The Sales Manager is responsible to lead the sales teams, identify customers’ needs and respond proactively to all their concerns & manage all sales requirement set the by the management.

Specific Responsibilities

Individual to be involved in:

- Oversee all daily, weekly, monthly and etc sales targets.

- Manage and maintain sales and staff as well as monitoring & evaluate all necessary sales/service performances.

- Ability to identify and interact with customers and keep an optimum communication channel.

- Comply with all company policies, relevant laws and regulations, ensuring that the business adhere to all necessary regulations.

Technical Skills and Competencies

- Positive working attitude with excellent communication and interpersonal skills.

- Ability to diffuse tense situation between customers or staffs.

- Have good sales knowledge and management skills to handle the sales aspects.

- Effective leadership skills and a good foresight for sales requirement.

Attachment Duration

- 6 months

- under Mid-Career Pathway Programme

Role and Responsibilities

• Responsible for the effective operation of the Mechem Sample and OPS Management group. Plans, schedules, and organizes necessary resources to ensure appropriate effectiveness of sample/sample kit logistical challenge in but not limited to: receiving, sample entry, and client service representation. Implements department policies to maintain facilities and equipment.
• Schedules logistic and/or sampling team, assign and optimize resources, identifies needed resources and coordinates the appropriate acquisition of facilities resources as applicable.
• Ensures that all entries into eLIMS are accurately completed and documented according to appropriate client requirements, client specifications, and other regulatory guidelines.
• Assist in data entries into eLIMS; Accurately completed and documented according to appropriate client requirements, client specifications, and other regulatory guidelines.
• Develops appropriate training plans, assures that staff is trained and proficient in all phases of Sample Receiving, Sample Entry, Client Services Representation, eLIMS utilization and any other Client Service applicable function as needed. Generates training modules, as needed.
• Provides metrics analysis and updates for distribution to staff and leadership.
• Carries out process improvements to continually maximize the efficiency of the personnel and Sample Management areas, recommend solutions and implementation of action plans.
• Perform general human resources responsibilities including recruitment activities, performance evaluations, and progressive disciplinary processes, enforces Affirmative Action department goals.
• Provides for safety and welfare of staff and supports/enforces Environmental Health and Safety Policies.
• Act as a mentor to other staff and is looked on as an expert on Operational/eLIMS problems for Sample Management related issues.
• Proactive interaction with internal and external clients, troubleshooting client issues
• Maintains appropriate shipping and receiving permits, including hosting appropriate approval audits.
• Resolves problems and notifies manager of resolution when job is within scope of own ability. Assists in meeting project goals within technical, time and budgetary constraints.
• Develop working relationship with internal clients/suppliers – particularly laboratory personnel and operations. Recommends approach and carries out solution as directed for more complicated problems.
• Able to lead project teams using management and leadership skills

Qualifications

• Minimum Diploma and 1-3 working experience on OPS planning.
• Knowledge and ability to interpret regulatory agency guidelines
• Ability to perform at an advanced level with minimal supervision.
• Ability to accurately interpret and communicate scientific and organization information with internal and external clients.
• Ability to negotiate issues, ideas and suggestions.
• Ability to effectively interact with clients and regulatory personnel.
• Requires strong customer service skills.
• Ability to perform intermediate/advanced computer skills (eg. Word, Excel, PowerPoint, Visio, Minitab). Working knowledge of eLIMS system, preferred.

General Duties and Responsibilities:

Expectations of all employees include always:

● Maintains a positive and respectful attitude

● Communicates regularly with supervisor

● Demonstrates flexible and efficient time management and ability to prioritize workload

● Consistently reports to work on time prepared to perform duties of position

● Positive and supportive team member

● Meets company standards

Role Specific Duties and Responsibilities:

● The safety of our patients and staff is our first and foremost concern.

● Demonstrates excellent communication skills and customer service when interacting with clients

● Handles paperwork diligently and critically:

● Follow up calls are part of the job and should be completed daily.

● Assist at the front desk when necessary. Full front desk training will be provided, in particular

● Work with the entire team (including management) to improve systems and procedures in order to enhance the patient experience and achieve the clinic's goals.

● Maintains and follows all safety procedures as outlined by the company

● Assists other team members as needed and performs all other related duties as assigned.

Education and Experience Required

Diploma / N Level / O Level / Vocational / Technical required.

Preferably 5 years previous experience in the clinical industry.

• Ability to read and comprehend basic instruction short correspondence, and memos
• Good IT proficiency required (Computer system, Managed Care portals)
• Ability to work in a fast paced environment
• Customer service orientation with pleasant disposition.
• Diligent and willing to learn
• Good command of spoken and written English
• Preparation, replenishment, checking, dispensing of medications.
• Handling administration and documentation of referrals, lab tests and radiology services from various vendors.
• Checking of orders against invoice for all deliveries.
• Other duties assigned by clinic manager from time to time.

Email resume to : [email protected]