This role will assist in providing operational support to the NTU Institutional Animal Care and Use Committee (NTU-IACUC) namely through the review of protocol amendments, annual reviews, study completion forms, and logistical support for meetings. The role will also assist in the execution of other requirements outlined for institutions under the NACLAR Guidelines to ensure a robust animal care and use programme in NTU.

Responsibilities:

• Assist in supporting the Institutional Animal Care and Use Committee (IACUC).
• Collate and compile information from the Ethics Review Management Portal (ERMP) for annual reporting on NTU’s animal care and use programme
• Perform preliminary reviews of protocol amendments and post-approval follow up (annual reviews, study completion forms), in consultation with Managers
• Assist in dissemination of information to principal investigators and animal researchers
• To be familiar with regulations, guidelines and NTU’s policies on animal care and use so as to serve as a resource for researchers involved in animal work
• Provide secretariat and logistical support for IACUC meetings and facility inspections
• Prepare and maintain IACUC-related documentation
• Provide support for educational and training programmes/events (both online and face to face) through roadshows and research ethics seminars.
• Provide assistance for general office admin, including maintaining office supplies.
• Perform any other ad-hoc job-related duties when assigned

Requirements:

• Diploma or Degree holder preferably with 3 to 5 years of experience in Administrative support

• Experience in research conduct and administration / research ethics, would be an added advantage

• Possess good oral and written communication and interpersonal skills in order to manage cross-functional and institutional relationships

• Able to work with a high degree of accuracy and possess the ability to multitask

• Proficient in MS office applications

Student wellbeing and support is a top priority and a key foundation for NTU Education 2025. It enables NTU students to thrive and flourish in their educational journey. As a counsellor in NTU, you will play a crucial role to enable NTU to fulfil its mission for student wellbeing and support. As a team member of the University Counselling Centre, you will provide counselling for undergraduate and graduate students and engage with various internal and external stakeholders to promote a NTU campus community approach to mental health.

Key Responsibilities:

Counselling and case management and consultation

• Provide professional counselling services to NTU undergraduate and graduate students.

• Provide consultation to staff, family members, and peers on concerns they have regarding a student and provide case management support, especially for students at-risk.

• Document and maintain proper clinical records in accordance with policies and procedures of the University Counselling Centre.

Psychological critical incident management

• Provide consultation and psychological critical incident management to suicidal or severely distressed students and staff, and where needed, in getting immediate treatment for such students/staff through working closely with various stakeholders (e.g. Support and Care Team, Associate/Assistant Chairs and Student Care Managers of Schools, Faculty-in-Residence, Campus Security, Office of Human Resource, NIE Wellness Centre, etc.).

Community approach to case management

• Work collaboratively with and make recommendations to schools, student service offices, Halls of Residence, etc. to facilitate a campus community approach towards managing students with complex/severe mental health issues.

• Work in inter-disciplinary teams (e.g. Educational/Clinical/ Counselling Psychologist, Counsellor) to provide evidence-based psychotherapeutic interventions/treatment to students with complex/severe mental health issues and/or co-morbid issues (e.g. Special Education Needs and mental health issues).

• Liaise with other professionals (e.g. psychiatrists, doctors) and Social Service Agencies to mobilise community resources to provide care and support for the students.

• Refer and/or recommend external service interventions (e.g. family therapy) as part of the student’s overall treatment plan.

• Conduct training on a range of mental health issues and evidence-based intervention strategies for staff.

Strategic support in University Counselling Centre (UCC)/University Wellbeing Office (UWO)

• Evaluate and/or develop service provisions for students and provide clinical updates/feedback to UCC.

• Provide strategic support to team lead and Head, UCC in the overall provision of UCC services.

• Collate and analyse statistical data and/or related reports to Head, UCC as and when required.

• Develop/support initiatives and programmes under UCC and/or UWO. 

• Perform additional duties/projects as assigned by Head, UCC or Director, UWO

Administrative support in University Counselling Centre (UCC)

• Lead a small team to oversee the daily operations and services of UCC ensuring efficient and effective functioning.

• Manage UCC’s facilities, equipment, supplies and systems to ensure proper maintenance and addressing any issues or repairs

• Prepare and maintain accurate records, reports and documentation related to UCC and SOAR operations, and budget.

• Manage UCC’s budget, monitor expenses and ensure financial prudence and compliance.
   

Requirements:

• Graduate qualification in counselling, counselling psychology or clinical psychology.

• Preferably a registered counsellor with the Singapore Association for Counselling (SAC) or a registered psychologist with the Singapore Psychological Society (SPS).

• About 6-8 years of professional counselling experience and competent in case management and critical incident management.

• Proficient in professional counselling approaches and tools to help clients with diverse issues and conditions

• Experience in working with young adults, preferable in a university setting

• Experience in working in a multi-disciplinary team and conducting Continual Professional Development training for staff is advantageous.

• Experience in operations management, preferable in education or counselling environment.

• Strong attention to details and commitment to maintaining accuracy in all operational aspects.

• Strong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks and responsibilities.

• Possess professional values that are in line with the Code of Ethics of SAC or SPS.

• Possess good interpersonal and communication skills

• Proficient in IT skills (e.g. Microsoft 365, use of Apps, appointment booking systems, case management systems)

Research Analyst / Senior Analyst / Associate Research Fellow (Military Transformations Programme)

The S. Rajaratnam School of International Studies (RSIS), a Graduate School of Nanyang Technological University (NTU), is a leading research-intensive and teaching institution in strategic and international affairs and policy-oriented think tank in the Asia-Pacific region.
 

RSIS is seeking suitable candidates for the position of Research Analyst/Senior Analyst/Associate Research Fellow with the Military Transformations Programme. The successful applicant should have a research focus on key issues, trends, and developments in military-tech governance and responsible innovation of emerging technologies in defence.  Research problems in this area may include mapping norm development trajectories, mechanisms, and dialogues on responsible innovation in defence, including in areas such as artificial intelligence, autonomous weapons systems, and contested domains such as space, underwater, and cyber. Moreover, projecting how select countries, militaries, tech-companies, and international organisations are implementing and operationalizing responsible defence innovation and why.

The successful applicant is also expected to contribute to the School’s multidisciplinary research agenda, contribute to team research and policy-oriented projects, and organise conferences and seminars. A relevant Master’s degree with a good publication record are essential requirements.

All applicants should submit the following:

•            A cover letter specifying how your qualifications match the job description;

•            A detailed curriculum vitae;

•            2 published articles or writing samples; and

•            3 reference letters.

We regret that only shortlisted candidates will be notified.

For further information about RSIS, please visit our website: www.rsis.edu.sg.

The Office of Finance (OFIN) supports the University in planning and executing sound financial management in fulfillment of the University’s mission; implementing and maintaining a robust financial framework that supports management in effective decision-making; providing fiscal stewardship of University’s resources; and ensuring financial governance and compliance with regulatory requirements.

This role is deployed to School of Humanities and will report to the Finance Business Partner.

Responsibilities:

• Understanding the current policies and procedures quickly to achieve process synchronization, enable auto coverage of duties with minimum downtime.

• Providing timely advice for queries raised by stakeholders relating to Finance and Procurement

• Monitoring of outstanding purchase orders in School to ensure its validity and is recent

• Ensuring that requests and claims are in accordance with the University’s guidelines.

• In-charge of School stationery inventory system such as purchases, distribution, and stock take.

• Conducts asset sighting/ confirmation on a yearly basis for audit checks.

• Prepare monthly, quarterly, yearly reports as required.

• Assist with any ad-hoc duties as assigned

Requirements:

• Diploma with minimum 3 years’ experience, preferably in accountancy

• Ability to understand systems quickly

• Adaptable, collaborative and patience

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community.

OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects, manage change communication, and develop and uphold and service excellence standards. The successful applicant will work with different stakeholders across the University in innovation-driven projects with a focus on service excellence.

Responsibilities

• Oversee service quality standard at Service Desks, main phone line and online Central Enquiry Management system.
• Manage the implementation of newly introduced library operations improvement initiatives at the seven libraries.
• Develop and execute change communication plans for new services.
• Manage the development of publicity materials and events to implement service excellence initiatives to stakeholders.
• Perform data analytics and provide reports on user feedback on the impact of services at the libraries and recommendations on enhancements for an improved user experience.
• Review and assess user feedback, identify areas of concern and track impact of service improvement initiatives.
• Manage and train a team of executive staff and student assistants on new processes for service excellence initiatives.

Requirements

• A recognized degree in any discipline.
• At least 3 years of experience in library related work.
• Experience in operations, customer service or communications role in academic libraries or large libraries.
• Experience in executing innovation-driven or process improvements projects.
• Experience in developing communication plans or stakeholder management in education industry.
• Service-oriented mindset with focus on customer service.
• Strong communication skills in customer interactions, presentation to stakeholders and training delivery.
• Organized and detail-oriented with ability to analyze processes and identify areas for improvements.
• Experience in Project Management experience will be an advantage.
• Able to work independently and collaboratively in a team.
• Able to adapt and thrive in rapidly changing, complex and ambiguous environments.

Join HPCC as a DevOps Engineer and be part of our team that will help bridge development and operations. Your role will be pivotal in ensuring the efficient and reliable delivery of software and services to staff and students of NTU.

Responsibilities:

• Streamline manual tasks, repetitive procedures, and workflows by implementing automation solutions (such as Ansible, Chef, Puppet, or Terraform). This encompasses the automation of build, testing, and deployment pipelines, as well as infrastructure provisioning and configuration management.

• Manage and maintain the underlying infrastructure, with a primary focus on on-premises and cloud environments.

• Collaborate with security teams to integrate security best practices throughout the development and deployment lifecycle, ensuring a secure and robust end-to-end process.

• Implement robust monitoring and logging solutions (such as Grafana, ELK stack) to safeguard the health and performance of applications and infrastructure, promptly addressing and troubleshooting issues as they emerge.

• Optimize application and infrastructure performance through various techniques, ensuring that systems can handle varying workloads efficiently.

• Proficiently manage version control systems with GitHub, ensuring that all code changes are properly versioned, tracked, and documented.

• Work with container technologies like Singularity and container orchestration platforms like Kubernetes to enable scalable and reliable application deployments.

• Identify opportunities for process improvements and automation to enhance the overall efficiency and reliability of the software delivery pipeline.

Requirements:

• A degree in Computer Engineering, Science, or its equivalent.

• Minimum 6 years relevant experience, ideally in IT or higher education environment, with at least 3 years of hands-on experience in Software-Development, Linux and Open-Source Environment.

• Working Knowledge of using DevOps Tools and Experience in DevOps Environment is important.

• Strong teamwork and communication skills and is able to collaborate effectively with developers, operations personnel, and other stakeholders.

• Possess good analytical skill to efficiently identify and resolve issues and address the root causes of problems.

• Is passionate to learn and stay updated on emerging technologies and industry trends in the DevOps space

The ICC Office under InsPIRE is responsible for a wide spectrum of activities related to NTU’s Interdisciplinary Collaborative Core (ICC) curriculum which is part of the NTU Education 2025 strategy.

ICC Office is responsible for working with the different colleges/schools to offer and administer the seven core ICC courses that will be taken by all NTU students admitted from AY2021-22 onwards.

This role is required to oversee the management, administrative and coordination aspects of the ICC that include academic planning, timetabling, course registration, and course delivery and assessment, and the assignment and management of the faculty, ICC Lecturers and ICC Specialists hired to teach the courses.

The role is critical in ensuring a meaningful and value-adding learning experience for all NTU undergraduates and the faculty involved in ICC teaching.

Responsibilities

Office Administration

• Assist in the procurement, reimbursement and financial activities of ICC Office

• Assist colleagues from InsPIRE and other units under InsPIRE in overseeing office related matters

• Assist with the planning and organisation of ICC-related meetings, workshops/seminars, activities

• Assist with the selection of ICC instructors for the Nanyang Excellence Awards for Teaching

• Assist with all other ICC-related administrative tasks

Course & Student Administration

• Support inter-college/school/department collaboration and serve as one of the points of contact between ICC Office and Colleges/Schools and Course Coordinators on matters relating to student enrolment, and the coordination of academic matters and activities

• Assist in all ICC course-related matters, duties will include being a liaison to all course coordinators and instructors, submitting course outlines for approval, timetabling planning, course registration, setting up of course and assessment sites, organisation of the end-of semester quizzes, uploading and consolidation of course marks/grades, end-of-semester Board of Examiners meeting, administering and consolidating data from course surveys, handling of course-related enquiries, and handling of all course-related student matters  

Faculty & HR Matters

• Work with colleges/schools and course coordinators on the assignment and allocation of full-time and adjunct instructors teaching ICC courses

• Assit HR and schools on the appointment of new adjunct instructors and reappointment of existing adjunct instructors

• Prepare the necessary information needed and scheduling of ICC instructors for annual performance appraisal of ICC instructors and coordinate with HRBY and the reporting officers of ICC lecturers on appraisal meetings

Outreach

• Serve as a point of contact and support to students, partners and schools on matters related to the ICC

• Support activities to share and promote ICC’s mission and curriculum, including the compilation and production of relevant marketing materials and eDMs

• Assist in the planning and organisation of ICC-related outreach activities including marketing collaterals (eg, door gifts)

Requirements

• Bachelor’s degree or Diploma with at least 2 years of relevant working experience, preferably in an institute of higher learning and/or the education sector

• Prior experience in a relevant administrative role in an institute of higher learning will be advantageous

• Meticulous with good organisational skills and a keen eye for detail

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Good writing skills

• Proficient in handling data and numbers

• Proficient in MS Office applications (Word, PowerPoint, Excel and Access) - knowledge in intermediate Excel is a requirement

• Knowledge of student information/database management systems would be advantageous

• Strong stakeholder management, influencing and collaboration skills

• People-oriented and a proactive team player

• Ability to multi-task and deliver with quality and timeliness

• Ability to work independently with minimum supervision

Responsibilities

Partnership Management

• Contribute to the planning and execution of outreach activities.

• Send periodic updates to principals and further education counselors of high school partners.

• Plan and coordinate marketing and outreach activities in new targeted countries while deepening penetration in traditional markets.

• Establish and cultivate strong relationships with top schools through regular engagement for instance sending of EDM and relevant updates on their graduates studying in NTU.

• Get prompt feedback from partners on political and economic changes on the ground that might affect admissions results.

• Execute and adapt marketing campaign in different overseas markets based on differences on the ground.

Marketing and Event Management

• Work with team in conducting outreach activities based on outreach schedule and liaise with stakeholders to ensure successful conduct.

• Organize outreach visits to partner schools and coordinate with faculty representatives from colleges.

• Host foreign visitors from partner institutions and handle walk-ins by prospective applicants and their parents.

• Work with MOS team to ensure that marketing collaterals are updated and appropriately stocked.
   

Admissions application and selection

• Understand the education systems in new markets and propose admissions selection criteria based on market practices, intake targets, and applicant quality.

• Work with supervisors and schools to manage the issuance of offers, monitor acceptances, and handle appeals to meet the objectives of the MOE and NTU Management.

• Update and adhere to admissions policies and Standard Operating Procedures (SOP).

Supervisory

• Coach a team of at least 2 support staff and temporary staff in processing applications and answering queries.

• Select, hire, and supervise temporary staff.

• Participate in work improvement projects.

Administrative

• Work closely with team members in delivering excellent service to internal and external customers.

Requirements

• A degree from a recognized university.

• At least 7 years’ relevant working experience in a higher educational institution or management of professional education programmes would be an advantage.

• At least 4 to 6 years supervisory experience and in managing a team with more than 1 direct report.  

• Prior experience in business development, partner and/or event management.   

• Proficient in MS Office applications and data analytics.

• Good communication skills with an excellent command of written and spoken English with public speaking experience.

• A strong collaborator – ability to work well in within the team and with key stakeholders.

• Possess exceptional organizational skills – the ability to multi-task and meet tight deadlines.

• Possess strong analytical, interpersonal and customer service skills.

The newly setup Office of Data and Analytics (ODA) at the Nanyang Technological University is seeking to fill Assistant Manager (Data and Analytics) position.

Job Responsibilities

1. Generates insights from both external and internal data to facilitate evidence-based decision making at various levels of the University.

2. Develops and implements databases, data analytics and other strategies to optimize statistical efficiency.

3. Locates and defines new process or continual improvement to support decision-making at different level of the University.

4. Works in team which consists of stakeholders across different units.

Job Requirements

1. Has (or expecting) a PhD degree in the Social Sciences or the Science, Technology, Engineering, and Math (STEM), NOT necessarily in the data science or related fields,

2. Has empirical and quantitative skills,

3. Has good coding skills,

4. Has good communication skills,

5. Candidates who have visualization skills will have added advantage.

As the Business Development Lead for Enterprise Learning Solutions, you will play a pivotal role in our business development efforts, expanding our continuing education Programmes to the enterprise market in Singapore and beyond. You will lead our successful team to further increase market share, create new revenue streams, and seize opportunities through a comprehensive sales strategy, partnerships with university schools, and collaborations with industry and trade partners.

Responsibilities:

1. Leadership for Business Development:

• Execute Enterprise business development strategy aligned with our institution's mission.

• Continuously assess market dynamics and identify opportunities for aggressive growth, market share acquisition, and new revenue streams through collaborations.

2. Revenue Generation, Growth, and Market Share:

• Drive substantial revenue growth, targeting specific market share goals through the acquisition of new clients, expansion of existing partnerships, and exploration of innovative revenue opportunities.

• Forge strong relationships with corporate clients to secure recurring business and establish market dominance.

3. Collaboration with Industry and Trade Partners:

• Proactively engage industry and trade partners to create mutually beneficial collaborations, revenue-sharing agreements, and innovative training opportunities.

• Leverage external partnerships to develop new revenue streams and expand our presence in corporate training.

4. Team Leadership and Development:

• Recruit and mentor sales professionals, fostering a culture of excellence and market share growth.

• Set clear performance objectives and provide professional development opportunities to drive team success.

5. Programme Development and Customization:

• Oversee the development and customization of training Programmes, ensuring they capture market share, diversify revenue streams, and meet the unique needs of corporate clients.

• Ensure training Programmes remain ahead of industry trends and aligned with best practices.

6. Engagement with Clients and Industry Partners:

• Serve as the primary point of contact for key clients and partners, maintaining robust relationships while gaining insights into their training needs and collaborative opportunities.

• Collaborate closely to deliver tailored training solutions that secure market leadership and generate new revenue streams.

7. Quality Assurance:

• Establish and maintain quality assurance processes to ensure consistent, high-quality training Programme delivery.

• Continuously evaluate training effectiveness and drive improvements.

8. Financial Oversight:

• Manage the budget for the enterprise training division, optimizing profitability while supporting revenue diversification.

9. Market Research and Analysis:

• Stay updated on industry trends, competitive offerings, and emerging technologies in corporate training.

• Conduct market research to pinpoint and capitalize on market share expansion and new revenue opportunities.

10. Compliance and Reporting:

• Ensure all training Programmes meet service-level agreements and contractual obligations, reinforcing our market leadership.

• Provide transparent and insightful reports to senior leadership on market share expansion, revenue diversification, and industry collaboration.

Requirements:

• Tertiary education with a minimum of 12 years of relevant experience and industry connections.

• Proven track record in enterprise training or corporate learning, driving revenue growth, market leadership, and revenue diversification through collaborations.

• Exceptional leadership and team management skills.

• A self-started and strategic thinker with the ability to translate vision into actionable and measurable plans.

• Deep industry knowledge and commitment to delivering high-quality training solutions.

• A data driven business leader with strong growth mindset and stakeholder management skills.

• Strong analytical, performance and financial management skills.
   

Note: Candidates from the private sector with regional expansion experience are highly encouraged to apply.

NTU is seeking experienced and motivated individuals to join our dynamic team in Office of Development and Facilities Management. The department oversees the physical development and maintenance of all University buildings and grounds in support of the academic, research and administrative functions of the University. As the Assistant Manager, Building & Facilities Maintenance, you are responsible for the management of the building and building services in the Academic/Residential Zones to ensure they are functional at all times.

Key Responsibilities:

• Plan and supervise maintenance activities to ensure inspection programmes and preventive maintenance works are carried out as planned and in accordance with standards expected. Follow up promptly on corrective maintenance works to minimise downtime and maintain a safe environment.

• Manage and supervise daily and cyclical cleaning programs, conduct regular inspections and monthly performance assessment to ensure cleaning standards are met.    

• Manage upgrading and improvement works, understand scope and requirements, develop work proposals and estimate associated costs. Oversee procurement of services, supervise work progress and ensure materials and workmanship meet standards. Review and track site progress through meetings and inspections to meet user’s project completion timeline.

• Manage and supervise BCA periodic structural and façade inspections conducted by appointed Qualified Person according to planned schedule and follow up with rectification of identified defects.

• Engage with event organisers upon event notification and gather event support requirements. Manage and supervise logistical setup and technical support as required.  

• Identify improvement works, maintenance needs and cyclical maintenance programmes and derive/ submit budget required for new Financial Year.

• Oversee other tasks assigned.

Requirements:

• Degree in Civil/Mechanical/Electrical Engineering, Building Services, Facilities Management or equivalent from a recognized tertiary institution with at least 5 years’ work experience in the building or facilities management industry

• Good knowledge in building services design, installation and maintenance

• Proficient with Microsoft Office, such as Excel, Word and PowerPoint

• Self-motivated, positive working attitude and customer-oriented

• Good oral and written communication and interpersonal skills

• Ability to work with different levels of people.

Joining NTU as an Assistant Manager, Building & Facilities Maintenance is an excellent opportunity for an individual looking to further their career in a challenging and dynamic environment. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

We are looking for a Manager, Graduate to join our Academic team, to oversee and manage the operations of the graduate programmes.

Responsibilities:

• Ensure delivery of high-quality services and operational efficiency across all graduate programmes

• Oversee the planning, execution and management of administrative and logistic operations for experiential learning courses conducted overseas in a timely and cost-effective manner (if any).

• Oversee the annual budget submissions and ensure effective tracking and monitoring of the allocated budgets for all graduate programmes.

• Work closely with the Assistant Chair/Associate Chair and Assistant Director to develop, implement and review administrative and student support systems, increase the quality of the programmes and student satisfaction.

• Ensure that staff (if any) within the graduate team are familiar with NTU policies on academic and student matters and ensure consistency in administering such processes across all the graduate programmes.

• Oversee teaching assignment submission, management of timetabling, and exam matters for all graduate programmes.

• Coordinate and collate data or reports on graduate programmes as required for school, College or NTU departments.

• Maintain rapport with both internal (i.e., Programme Directors, faculty and part-timers teaching in the programme, Office of Admissions, Office of Academic Services, Office of Finance, Graduate College etc) and external stakeholders (e.g. students, alumni, external organisations, vendors).

• Serve as the key point of contact for postgraduate coursework students, providing essential support and guidance on all programme-related matters

• Ensure efficient administration of Student Recruitment, Student Admission/matriculation procedures, and the GE teaching schedule while assisting faculty and students in completing the diverse academic-related processes in compliance with the NTU policies and guidelines.

• Provide support and liaise with faculty/other schools/external professors on programme mentorship/in supervisory role for MA and PhD thesis processing, evaluation, and submission processes.

• Provide administrative support for engaging part-time teaching staff.

• Manage facilities booking for teaching purposes

• School liaison with NTU’s Office of Global Education and Mobility (OGEM) on students’ exchange matters.

• Other administrative support assigned by the School.

Requirements:

• Recognised degree in any discipline with a minimum 5 years of relevant experience, preferably in an academic administrative role in a tertiary institution.

• Ability to manage multiple stakeholders and deliver with quality and timelines.

• Strong people management and leadership skills.

• Excellent interpersonal and communication skills, both verbal and written.

• Meticulous with an eye for details.

• Proactive and has a service oriented mindset.

• Proficient in MS Office applications.

Graduate College at NTU is committed to high quality postgraduate programmes (by research and coursework) in addressing the needs of rapid changing environment of research development and education.  We recognize that the success of significant research endeavours and outcomes can be largely attributed to the dedicated efforts of outstanding postgraduate students under the experienced guidance of faculty members. We provide stewardship to postgraduate students during their academic journey in pursuance of their higher aspirations, realizing NTU’s goals in securing its position as a global university of excellence. This is in line with the university’s commitment to the training and development of quality research manpower and graduate programmes that would better augment the changing needs of future technological and economic drivers in an increasingly complex, global arena for Singapore’s benefit.

This role is to support Associate Dean (Research Programme) to manage Interdisciplinary Collaboration Core (ICC) courses for Research Students as follows:

• Plan and organize ICC courses, workshop/seminars and activities

• Plan class timetabling, including booking of class venues

• Work with Colleges/Schools and course instructors (internal/external) on arrangement of class allocation and teaching assignments

• Point of contact and support to students and schools on all matters related to ICC courses, including liaising with other relevant offices

• Handle and manage ICC courses registration and to arrange students from various disciplines in every ICC class

• Monitor class attendances

• Handle students’ results including arrangement of meeting for Board of Examiners to finalise students’ results

• Manage all payments to course instructors

• Manage any other administrative matters related to ICC courses

Requirements

• A recognized university degree (in any discipline)

• At least 2 years of relevant working experience preferably in the tertiary education sector

• Excellent planning and organization skills

• Possess good communication and writing skills

• Proficient in most Microsoft Office application software

• People-oriented and a team player

Established in 1981, the School of Mechanical and Aerospace Engineering (MAE) is one of the founding Schools of the Nanyang Technological University Singapore. Built on a culture of excellence, MAE is renowned for its high academic standards and research. It is one of the largest mechanical engineering schools in the world, with many experienced faculty members and a popular enrolment of undergraduate and graduate students.

Job Description

Reporting to the Manager, the incumbent will lead and manage the daily operations in a Materials Processing/Testing laboratory. The incumbent shall provide administrative/technical support for academic and research activities, by supporting chemical management, equipment operation, laboratory teaching classes and procurement, to achieve smooth laboratory operations. The incumbent will also take charge of asset/equipment management, budget control, laboratory development, and ensure that safety is compliant with school policy and legal requirements.

Duties include:

• Provide administrative/technical support for faculty, research staff and students in carrying out their academic/research activities, including operation of laboratory equipment and procurement.

• Support laboratory teaching classes for full-time and part-time undergraduate students, on Materials Testing and Vibration Analyses/Control.

• Manage chemical activities in the laboratory and ensure proper documentation, storage, and disposal of chemicals are in compliance with Singapore regulations.

• Forecast and manage budget to ensure smooth operation of the laboratory.

• Procure materials and equipment required for laboratory teaching and research projects.

• Develop and implement total preventive maintenance programmes for laboratory equipment e.g., routine maintenance, testing, and calibration etc., and ensure they are properly maintained, safe to operate and in good working condition.

• Development and space optimisation of the laboratory.

• Conduct risk assessments and ensure safety standards are compliant with ISO45001 regulations.

• Asset management and maintaining proper records for inventory auditing.

• Ensure safety and security compliance and housekeeping in the laboratories.

• Perform any other duties as assigned by the Reporting Officer (RO) and School Management.

Requirements:

• Minimum a Bachelor’s Degree in Mechanical / Chemical Engineering or related discipline, with 5 years of relevant experience OR

• Diploma in Mechanical / Chemical Engineering or related discipline, with 10 years of relevant experience.

• Knowledge on Materials Testing and Vibration Analyses/Control.

• Experience in Risk Management.

• Experience in handling and management of chemicals (FM, HS, EP).

• Knowledge on local regulatory requirements (SCDF, SPF, NEA, MOM, etc.) for storing and handling regulated chemicals, possessing non-ionising irradiating apparatus, and pressure vessels.

• Experience and knowledge in workplace safety and health, including ISO 45001, is a plus.

• Experience in budget management and knowledge of government procurement policies is a plus.

• Experience in managing staff is a plus.

• A team player and able to work independently and effectively under pressure.

The Corporate Communications Office (CCO) works to enhance the University’s reputation by raising awareness of NTU’s vision and mission and achievements in education, research and innovation. The media relations role helps to build awareness of the University’s activities and strengths by optimising media publicity for the University on various media and communication platforms, working closely with both internal and external stakeholders, its industry and academic partners, and various government ministries and agencies.

CCO is home to a world-class team of communicators that has won international, regional and local awards in public relations, marketing and communication over the last decade.

Responsibilities

The Senior Assistant Manager, Media Relations is to source newsworthy and impactful stories across the University in the areas of education, research and innovation, with a focus on science communication, and to conceptualise and develop communciation plans that result in sustained and positive publicity for the University.

With a strong nose for news and the abilty to sift through information, you are to translate NTU’s research discoveries and innovations into positive stories in local and international media and the University’s various communication platforms.

A versatile and passionate communicator, you are to develop communication plans for media publicity projects that may include new corporate initiatives and announcements, launch of academic and research programmes, and various achievements by the University and the NTU community to engage the University’s stakeholders.

You will help develop and implement integrated communication strategies that highlight the University’s strengths in research and innovation, with a strong focus on sustainability research, that cut across the different communication functions of the Corporate Communications Office, to obtain sustained and favourable publicity in local and international media.

We need someone creative who enjoys developing publicity worthy content and who has the analytical ability to sift through information and zoom in to find the gems and apply a sharp focus to get the job done ahead of time, and at the highest quality.

Requirements

• Bachelor’s degree in communication, journalism, or other applicable disciplines.

• 3 to 5 years’ experience in journalism is preferred, or experience in editorial writing or in a media relations role in a large organisation.

• Excellent news sense and experience of news and feature writing and editing, and ability to convey messages succinctly, responsibly, and accurately.

• An exemplary writer with exceptional editing, writing and storytelling skills, as well as editorial packaging abilities and the ability to use multimedia storytelling to advance stories.

• Demonstrated ability to tailor communications for a broad range of audiences and on both print and digital platforms.

At NTU, we are committed to providing exceptional education, fostering research excellence, and empowering our students to make a positive impact in the world. As a leading university in Asia, our mission is to shape future leaders and contribute to society's advancement through cutting-edge research and transformative learning experiences.

As a Senior Assistant Manager, Academic, you will play an important role in ensuring the seamless execution of postgraduate programs at NTU. You will be tasked to produce proposals, working closely with admissions, and follow up with collaborations with partner universities. You will take direction and support the Deputy Director and contribute directly to maintaining the university's academic excellence and ensuring the university remains at the forefront of academic innovation.

Responsibilities:

• Oversee the review and approval process for new postgraduate programs, ensuring alignment with academic standards, market demand, and resource availability.

• Act as a liaison between the department and Schools, fostering clear communication, addressing concerns, and providing guidance on non-curricular changes and proposals.

• Identify opportunities for continuous process improvement within postgraduate administration.

• Collaborate with internal teams and partner universities to streamline workflows and enhance overall efficiency.

Requirements:

• Undergraduate or Postgraduate degree in a relevant field from an accredited university.

• Minimum 5 years of experience in postgraduate administration; managing program proposals and approvals.

• Exceptional analytical and evaluative skills; assess program viability, market demand, and resource requirements; ensure informed decision-making in postgraduate program management.

• Familiarity with higher education policies and accreditation requirements; broader understanding of the regulatory landscape in which postgraduate programs operate.

• While not mandatory, a certification in project management would be advantageous, effective organizational and project management skills in handling multiple tasks and deadlines.

• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.

As a member of the NTU family, you will have access to numerous learning and development opportunities, empowering you to grow both professionally and personally. We believe in nurturing talent and offering a clear path for career progression within our dynamic academic community. Additionally, our staff welfare initiatives, such as a flexible work-from-home policy and CREW activities, ensure a positive work-life balance.

Join us at NTU and contribute to shaping the future of education while making a difference in the lives of our students and the global community.

Centre for the Applications of Teaching & Learning Analytics for Students (ATLAS) is leveraging on learning analytics to improve teaching and learning as part of Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions.

He or she would be working with the director and the data scientists to enhance data literacy of faculty and students. In addition, he or she is expected to support the administration of key systems such as Denodo and Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university

• Seek opportunities to collaborate with internal and external parties to achieve the learning analytics goals

• Engage students and support faculty champions to increase acceptance and adoption of learning analytics

• Communicate with end-users and analyse their business needs

• Manage and maintain the department website

Data management

• Support the data engineer in handling data request

• Manage the data science machine learning platform

• Build the data exploration tool to support data requester in identiying potential bias and discrimination in the requested datasets.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields

• At least two years of experience as a business analyst or experiences working on data related project

• Prior experience working in an university setting is highly preferred

• Proficient in statistics, machine learning approaches and AI approaches including discriminative and generative

• Familiar with various data governance framework issued by PDPA

• Strong communication and networking skills

• Strong ability in translating user needs into a data science problem

• Strong understanding of data science or analytics and governance

• Strong technical skills such as python programming, system administration

• Proficient in developing dashboards and other visualization tools such as Qliksense and Power BI

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)

• Manage daily BAU operation of database and middleware (DB&MW) related services.

• Provide Level 2/3 support for DB&MW service-related queries.

• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.

• Monitor and plan the capacity to meet the demands of the application workload.

• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.

• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.

• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.

• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.

• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.

• Perform incident escalation in accordance with escalation procedures.

• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.

• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.

• Lead and drive data services initiatives and manage project deliverables.

• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.

• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields

• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG). 

• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc). 

• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment. 

• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu. 

• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc. 

• Familiar with high-availability technologies and solutions 

• Proven track record of troubleshooting and resolving complex technical issues.  

• Experience in system, database and application performance tuning. 

• Experience in capacity planning, availability management and business continuity management 

Skills & Competencies

• Project management skills. 

• Outsourcing vendor management skills. 

• Documentation skills and ability to create clear and comprehensive SOPs. 

• Collaboration and communication skills, with the ability to work effectively in cross-functional teams. 

The following certifications while not necessary, will be an added advantage: 

• Data, Analytics, AI&ML Literacy 

• Cloud Literacy and Administration  

• Database Certified Professional 

• Red Hat Certified System 

• ITIL Foundation Level 

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.

Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities. NTU’s School of Computer Science and Engineering (SCSE) is a leading school for higher learning that is known for its excellent curriculum, outstanding impactful research, and talented faculty. Today, we are ranked Top 10 for Computer Science in the latest US News and World Report Best Global Universities listing and NTU has been recognised as the top university for AI research and citation impact. SCSE serves a critical role in the university and society as we harness the power of digital technology and tech-enabled solutions to not only enhance the learning and research experience of our students and staff, but also to create innovative solutions for some of the grand challenges facing our world.

NTU’s Nanyang Business School (NBS) is a premier business school in a leading technological university which strives for world-class innovation, research, and business education. NBS aims to develop leaders who can innovate for the future, transform organizations with cultural agility, and build sustainable enterprises in Asia and globally.  NBS is AACSB- and EQUIS-accredited and is currently ranked No. 38 in the 2023 Financial Times (FT) Global MBA ranking and No. 4 in Asia Pacific. We have been consistently ranked among the top 40 business schools in the FT Global rankings. 

SCSE and NBS are looking for a joint appointee with the necessary experience and knowledge in FinTech. The appointee should have a deep understanding of the business models in the FinTech ecosystem and emerging trends, and must demonstrate technical expertise in the core concepts, such as blockchain technology, artificial intelligence, data analytics, etc.

Responsibilities

• Design and deliver high quality courses in FinTech that include both undergraduate and postgraduate levels in both SCSE and NBS.

• Contribute to curriculum development and enhancement to ensure students receive world class teaching education

• Provide academic guidance and mentorship to students, fostering their intellectual and professional growth.

• Contribute to the School and university’s service activities, including committee participation, outreach and engagement with industry partners

• Facilitates and conducts all teaching assignments, both face-to-face and virtual delivery

• Oversee and complete core course administrative tasks or duties such as course evaluation, online course materials, attendance records, academic counselling on student progress

• Conducts assessments, marking and grade entries, feedback to students, student consultations, non-academic matters (e.g., invigilation) etc.

• Develops and updates course materials and learning resources for course delivery and support students' learning

• Provides regular course and student progress statistics for reporting, improvement of students’ learning and strategic decision making

• Demonstrates values and principles of professional conduct in all endeavours

• Conduct impactful research in areas related to FinTech and collaborate with colleagues within the department and across the Uuniversity

• Promote and Facilitate collaboration between NBS and SCSE.

• Any other assigned duties

Requirements

• Applicants should preferably have industry and/or academic experience, a passion for teaching and possess a Master's degree or PhD in related field.

• Candidates should demonstrate teaching/mentoring excellence and be able to engage in curriculum development and work closely with students for undergraduate courses

The Environment Laboratory Cluster is based in NTU's School of Civil and Environmental Engineering.  It consists of three laboratories:

• Chem-Analytics Lab – Key Teaching and Research Laboratory

• M-Lab – Key Teaching and Research Laboratory

• Environ Engineering Lab – Undergraduate Teaching Laboratory

These laboratories are used for both teaching and research in environmental science and engineering. It is an excellent location for education, research, and innovation. Each laboratory is distinctive in its own way and has a variety of cutting-edge analytical instruments that are widely used for research and industry services.

The incumbent will assist the Lab Technical-In-Charge in laboratory operations, safety, undergraduate laboratory sessions, research projects, and IT assistance. He or she will ensure compliance with health and safety laws and maximise and promote research staff and student safety. He or she will also oversee the budget, timeline, and laboratory safety of new research projects.

In addition to overseeing laboratory operations, undergraduate laboratory sessions, and administrative aspects, the incumbent is responsible for ensuring their seamless functioning. Finally, beyond the scope of the job, he or she will be responsible for managing the laboratory's information technology-related aspects to ensure that it is at the forefront of technological innovation.

Responsibilities:

• Provide contact and non-contact teaching support in the Undergraduate Laboratory Sessions and Final Year Projects for the School

• Procurement of equipment, licensing or maintenance contracts, etc.

• Ensure the implementation and compliance of the laboratory’s Workplace Safety and Health policies and regulations.

• Provide full technical and administrative support in the laboratory’s daily operations.

Requirements:

• Bachelor’s degree in Physics, Chemistry, Biochemistry, Chemical Engineering, or Environmental Engineering.

• A minimum of two years of direct work experience in a laboratory environment.

• Extensive technical knowledge and hands-on experience with scientific instruments such as the Differential Scanning Calorimeter, Gas Pycnometer, UV Visible Spectrometer (Liquid / Solid), and High Performance Liquid Chromatograph System.

• Thorough knowledge of chemical usage and handling, as well as chemical, biological, and solid waste disposal.

• Meticulous and systematic in managing laboratory daily operations (including chemical inventory, equipment maintenance, budgeting, and chemical and radiation licences).

• Must have prior hands-on experience in managing lab operations involving equipment operations and maintenance, procurement, safety and asset management.

• Familiar with Microsoft Excel and PowerPoint.

• Knowledge of workplace safety.

The University Advancement Office (UAO) supports NTU’s giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations, and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable future.

Responsibilities:

The Senior Executive, Information Management (IM) will work with the IM team to build and maintain an effective database management system, serving as a foundation for supporting alumni and donor engagement initiatives across NTU. Other key responsibilities include:

• Monitoring the success rate of marketing campaigns.

• Delivering accurate and meaningful data to support comprehensive analyses and research efforts.

• Assisting in the maintenance of systems and software under the purview of both UAO and the Office of Alumni Engagement.

• Providing training to system end users.

• Gathering system requirements to meet new and changing business needs.

Requirements:

Experienced working with database management systems or databases. Proficiency in Chinese is essential as the candidate is expected to review database records in Chinese. Possess good administrative and communication skills.   

Experience in using fundraising software and an advance user of Microsoft applications. Possess strong interpersonal, managerial and communication skills with the ability to interact effectively with internal stakeholders of all levels. Technically savvy and ability to multi-task and meet tight deadlines.

Applicants should have at least a Diploma in Information Technology (or equivalent certification in a related domain), with a minimum of two years’ working experience in customer service, and two years of relevant and related working experience in a database-related role.

Responsibilities:

Category Management / Strategic Sourcing

• Category strategy development: Developing and implementing strategic plans for various categories, aligning it with the NTU's overall goals and objectives. This involves analyzing market trends, identifying opportunities for growth, and setting performance targets.

• Supplier relationship management: Build strong and collaborative partnerships with suppliers to optimize value, reduce risks, and drive mutual success. This includes selecting and onboarding suppliers, negotiating contracts, managing performance, and fostering collaboration and innovation.

• Conduct market research and analysis to understand the dynamics of various categories, including pricing trends, supplier capabilities, emerging technologies, and competitive landscape. This information helps inform decision-making and identify opportunities for improvement.

• Collaborating with various internal stakeholders to ensure alignment and integration of category strategies with broader organizational objectives. This includes analysis of spending, regular communication, coordination, and joint decision-making in development of overall sourcing strategy/category management plan.

• Performance measurement and optimization: Developing and monitoring key performance indicators (KPIs) to assess the performance of various categories. This involves tracking metrics such as customer satisfaction, and supplier performance. Leveraging on the details to identifies areas for improvement and takes actions to optimize category performance.

• Continuous improvement and innovation. This includes seeking new ways to enhance product/service offerings, exploring alternative sourcing strategies, and staying updated on industry trends and best practices.

• Identify and mitigate risks across the entire procurement process.

• Execute procurement tender process including development and spearhead of tender roadmap to meet NTU deliverables.

Requirements:

• Minimum Diploma / Degree Equivalent Qualification; or Equivalent professional procurement experience with 5 to 8 years of relevant experience

• Proficient in using Microsoft Office Suite of products to perform analytical tasks and quantitative modelling, to present and support recommendations

• Functional Competencies Experience and sound knowledge in P2P process

Good to have:

• Preference knowledge of financial systems, e.g., SAP and Ariba

• Demonstrate project and time management skills and ability to deliver exceptional customer service

• Organized, meticulous with excellent interpersonal and communication skills

• Ability to work well with multiple competing priorities, manage projects and meet deadlines

• A good team player and able to work independently with minimum supervision

• Proactive in pursuit of learning and are willing to put in the time and effort required to gain new skills and knowledge

The Office of Academic Services (OAS) plays a key role in advancing the University’s educational goals through implementing and administering the academic policies established by the University’s academic body. OAS provides academic services for students from the time of their matriculation to their graduation and are committed to integrity, strong governance, and high standards of professionalism in our work to establish success for all NTU students.

Being part of a team that manages students’ assessment, progression and award, the key responsibilities of the role are as follows:

Responsibilities

• Custodian for assessment/result records for undergraduate students.

• Coordinate within the office and with Schools/Colleges/Institutions to ensure timely and accurate capture of records arising from various activities according to timelines and guidelines set, as well as in compliance with policies and procedures.

• Manage the examination system and mark entry system, and processes for undergraduate students.

• Oversee the setup of relevant database for mark entry and marks processing, where students’ progress and performance are determined and captured at the end of every semester.

• Provide advice to the Schools/Colleges/Institutions for special cases in compliance with policies and procedures, and ensure appropriate approvals are obtained for exceptional cases.

• Manage the release of exam results, academic termination and related appeals, to ensure students receive their results according to the scheduled timeline and all appeals are properly handled.

• Prepare examination statistics for reporting to the University management.

• Supports data requests and gatekeeping, so as to ensure compliance with NTU student personal data protection and the Personal Data Protection Act (PDPA).

• Work with system developers to ensure process and system readiness for new initiatives, updates of curriculum, process enhancement and automation.

• Spearhead/Participate in cross-team projects within OAS and be a change agent in fostering the collaborative culture in OAS.

Requirements

• Bachelor’s degree from a recognized university.

• Minimum 3-5 years of supervisory experience, preferably in academic services in the tertiary education sector.

• Proficient in office IT applications and Microsoft Office suite of application.

• Working knowledge of SQL will be an added advantage.

• Experience and exposure to Robotic Process Automation (RPA) will be an added advantage.

• Analytical experience with data and information.

• Experience in database and process management.

• Good communication skills, able to express ideas clearly and concisely (written and verbal).

• Good interpersonal skills, able to collaborate and engage with people at different levels of the organization.

• Able to multi-task and work under pressure.

• Meticulous and organized.

• A strong team player with the ability to work independently.

NTU is seeking experienced and motivated individuals to join our dynamic team in Office of Development and Facilities Management. The department oversees the physical development and maintenance of all University buildings and grounds in support of the academic, research and administrative functions of the University. As the Assistant Manager, Facilities Maintenance (External Infrastructure), you are responsible for the management and maintenance of external infrastructure in the Campus to ensure they are safe to use and functional at all times.

Key Responsibilities:

• Plan and supervise maintenance activities to ensure inspection programmes and preventive maintenance works for Campus’s external infrastructure and grounds are carried out as planned and in accordance with standards expected. Follow up promptly on corrective maintenance works to minimize downtime and maintain a safe environment.

• Manage and supervise planned and corrective maintenance programmes for electronic directory boards and speed advisory signs to ensure systems are in good working condition.     

• Manage and supervise planned slope inspection programmes and analyze service report to pick up potential slope failure tell-tale sign and take quick remedial actions to mitigate. 

• Manage user’s request, understand the requirements, develop work proposals and estimate associated costs. Oversee procurement of services, supervise work progress and ensure materials and workmanship meet standards. Review and track site progress through meetings and inspections to meet user’s project completion timeline.

• Identify improvement works, maintenance needs and cyclical maintenance programmes and derive budget required for new Financial Year.

• Oversee other tasks assigned

Requirements:

• Degree in Civil Engineering or equivalent from a recognized tertiary institution with at least 5 years of relevant experience in the Civil Engineering Industry

• Good knowledge in design, construction and maintenance of drain, road, culvert, linkways, slopes etc

• Proficient with Microsoft Office, such as Excel, Word and PowerPoint

• Self-motivated, positive working attitude and customer-oriented

• Good oral and written communication and interpersonal skills

• Ability to work with different levels of people

Joining NTU as an Assistant Manager, Facilities Maintenance (External Infrastructure) is an excellent opportunity for an individual looking to further their career in a challenging and dynamic environment. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

NTU’s School of Computer Science and Engineering (SCSE) is a leading school for higher learning that is known for its excellent curriculum, outstanding impactful research, and talented faculty. Today, we are ranked Top 10 for Computer Science in the latest US News and World Report Best Global Universities listing and NTU has been recognized as the top university for AI research and citation impact. SCSE serves a critical role in the university and society as we harness the power of digital technology and tech-enabled solutions to not only enhance the learning and research experience of our students and staff, but also to create innovative solutions for some of the grand challenges facing our world.

We invite suitable candidates to apply for the Student Administration, Senior Assistant Manager role with our Academics Office to provide support to the Academic team on all undergraduate matters.

Responsibilities:

• Responsible for the planning and management of a growth management strategy and sustaining current excellent business with a focus on undergraduate and CET programs.

• Administer and manage daily operations and activities of the office, identifying and executing tasks and objectives, making recommendations and assigning resources to achieve the goals and desired outputs.

• Collect and create data to generate and analyze statistics of various metrics of programmes to evaluate effectiveness.  Review, formulate and propose recommendations.

• Evaluate alternative solutions and/or recommendations for improvement in collaboration with stakeholders

• Analyze and interpret policies to develop, revise and implement procedures for the efficient administration of Undergraduate and CET programs.

• Represent the School’s Undergraduate Office as the key contact and subject matter expert within the department to liaise with external stakeholders or offices to follow up on requests and requirements.

• Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting workshops, events and related requirements. Participate in various welcome events for freshmen, including orientation and matriculation activities.

• Perform forecasting and work with Associate Chair (Academic) to plan and participate in development of budgets, monitoring and approval of expenditures.

• Supervise and direct a team of staff to perform various tasks and assignments.  Provide guidance to team members on governance, business process and finance matters.

• Manage the coordination of class timetable, modules allocation to students to ensure optimal learning. Administer and ensure fair distribution of teaching assignments for academic faculty, teaching assistants and postgraduates for undergraduate courses offered in the semester. 

• Oversee course registration and ensure that the process has been conducted in accordance to the University’s and school’s policies, guidelines and deadlines.

• Oversee, facilitate and ensure timely and relevant placement of students for the internship and the exchange programmes.

• Provide academic and administrative advisory support services to students including responding to and management of student emergencies locally and in overseas.

• Manage pre-exam preparation and post-exam processing which includes exam scheduling, post exam processing (marks checking and processing, checking of reports, exam result appeals, special consideration, academic awards and graduation matters).

• Collaborate with relevant NTU offices to ensure that the marketing and branding programmes remain attractive and relevant in the recruitment and admission of high caliber students.

Requirements:

• Min. a Degree with 5 years of relevant experience, preferably in an educational institution.

• IT savvy, proficient in MS Office applications and database management systems

• Meticulous and organized, with the ability to multi-task

• Proactive, analytical and resourceful

• Ability to lead a team and manage stressful situations

• Excellent interpersonal and communication (oral and written) skills

• Good sense of initiative and responsibility and positive working attitude