Job Description:

1.Lead the planning, execution, and completion of the projects, ensuring they are delivered on time and within budget.

2.Develop and manage project schedules, budgets, and resources to meet project objectives.

3.Coordinate with clients, stakeholders, consultants, and subcontractors to ensure effective communication and collaboration throughout the project lifecycle.

4.Conduct regular site inspections and progress meetings to monitor project status, quality, and compliance with safety regulations.

5.Identify, assess, and mitigate potential risks and issues that may impact project delivery.

6.Prepare and present progress reports and updates to stakeholders, ensuring transparency and accountability.

7.Ensure all construction activities adhere to environmental, health, and safety regulations and standards.

8.Implement best practices and continuous improvement strategies in project management to enhance efficiency and outcomes.

Qualifications：

1.Bachelor's degree in related field.

2.Demonstrated experience in managing the safety and timely delivery of large-scale projects.

3.In-depth knowledge of construction methods, materials, and regulations.

4.Excellent project management skills, including the ability to handle multiple tasks and priorities effectively.

5.Strong leadership and team management capabilities.

6.Exceptional communication and interpersonal skills.

7.Proficiency in project management software and tools.

8.Strong problem-solving skills and the ability to make informed decisions under pressure.

Job Description:

1.Lead the planning, execution, and completion of the projects, ensuring they are delivered on time and within budget.

2.Develop and manage project schedules, budgets, and resources to meet project objectives.

3.Coordinate with clients, stakeholders, consultants, and subcontractors to ensure effective communication and collaboration throughout the project lifecycle.

4.Conduct regular site inspections and progress meetings to monitor project status, quality, and compliance with safety regulations.

5.Identify, assess, and mitigate potential risks and issues that may impact project delivery.

6.Prepare and present progress reports and updates to stakeholders, ensuring transparency and accountability.

7.Ensure all construction activities adhere to environmental, health, and safety regulations and standards.

8.Implement best practices and continuous improvement strategies in project management to enhance efficiency and outcomes.

Qualifications：

1.Bachelor's degree or Master's degree in related field.

2.Demonstrated experience in managing the safety and timely delivery of large-scale projects.

3.In-depth knowledge of construction methods, materials, and regulations.

4.Excellent project management skills, including the ability to handle multiple tasks and priorities effectively.

5.Strong leadership and team management capabilities.

6.Exceptional communication and interpersonal skills.

7.Proficiency in project management software and tools.

8.Strong problem-solving skills and the ability to make informed decisions under pressure.

About the Sales Enablement Team

The sales enablement team works closely with the Securities Services Sales, Client Executives and Account Managers. We provide expertise in Sales Proposals (RFPs) and DDQ management and delivery – including executive summaries, proposal documents, pitches and aligned reporting. The team also works alongside the dedicated content team on the development and organic growth of our content library. Our goal is to consistently add value across the sales life cycle, deploying skill sets in the most appropriate way to support revenue generation and business growth.

What are we looking for?

We are looking for someone that wants to be part of a high performing team; who thrives on a challenge, employs drive and ambition to deliver against tough targets. If you can write well in English, have a understanding of Securities Services, can manage projects and people, are detailed orientated and have a perfectionist streak– this might be the role for you.

The ‘must haves’ that will be core to your role:

• Securities Services/Financial Services knowledge – Operations/sales support/account management experience all welcome
• Previous experience in managing complex RFPs
• Excellent English language editorial/writing skills which allow you to develop a strong story that is commercially orientated
• Attention to detail
• Excellent communication skills
• An analytical mindset and ability to prioritise
• Experience juggling multiple demands where you had to leverage your exceptional time management skills
• Working experience with Word, Excel and PowerPoint
• Experience synthesising complex product and/or solutions into easy to understand content and messages
• An innovative eye for upgrading content and the style in which it’s delivered

The nice to haves – but not essential:

• Experience of Qvidian
• Any experience in sales/operations/implementation world
• Brand guardianship experience

Personal qualities that will stand you in good stead in this working environment:

• Collaborative nature/team player
• Determination
• Patience
• Willingness to ask for assistance
• Resilience
• Desire to constantly be learning and improving

How will your skills be deployed?

Key Responsibilities

You will be the senior lead in Asia, leading a team who will be accountable for the development of RFPs/DDQs/Pitches/Exec Summaries. As an VP you will be expected to manage complex, strategic questionnaires yourself, in addition to providing guidance and escalation to the rest of the local team. As the cluster lead you will also be expected to promote best practices, train junior members of the team as well as look for ways to improve efficiencies. You will be expected to build relationship with stakeholders across Asia as well as working as part of the wider global team.

You will be expected to leverage team resource where appropriate and manage business contributors/subject matter experts to tight timelines and high standards. You will also have the opportunity to be involved with strategic team based projects that are aligned to overall team goals. These projects centre on best practice developments and continual quality improvements across our work.

Running a sales proposal/DDQ or pitch includes some or all of the following:

• Driving or participating in project planning sessions with a focus on:Agreeing client solutions and key benefits messaging
  Determining SME participation
  Creating a project plan including providing clarity on timings and deliverables with the key contributors – including but not limited to sales enablement team, sales, product management, operations, subject matter experts and senior management
  
• Management of projects end to end (or engagement on) driving everyone involved to meet the client deadline - often requiring significant amounts of coordination
• Developing answers/content to ensure client questions are answered – potentially including re-writing/editing information received from other departments and liaising with SMEs to ensure the questions are answered in full and in line with agreed solution/messaging
• Ensure brand integrity across all content and documents

In addition you will be involved in strategic projects to support the broader team goals including but not limited to:

• Content development and improvement
• Data analysis to support business/segment growth strategies
• Senior management reporting
• Driving innovation – i.e. looking at new ways of presenting information/solutions/content or leveraging current tools in better ways
• Process improvements to support developing best practices

What are the benefits of joining the Securities Services Sales Enablement Team at Citi:

We are a team built of various levels of expertise and experience covering Securities Services and beyond. Our success is contingent on us delivering both individually and as a team and we work hard to share the workload and support our colleagues whenever necessary. You will also have:

• The opportunity to build deep knowledge of the Securities Services Business
• Support of an engaged and close team – our success is built on a cohesive team spirit
• Clear development plans to support your career aspirations
• The chance to use your skills to directly impact the business goals

Salary: Competitive salary and benefits package offered and aligned to experience.

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Primary Objectives;

• Acquire new Middle Market Enterprise (MME) customers & deepen relationships with existing customers. Manages a portfolio of borrowing & non-borrowing customers to grow both Loan AUM and Deposit AUM, and to generate increased revenue for the bank
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibilities;

• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan
  recognition & implement appropriate strategies to prevent or minimize loan default or
  NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet.

Job Scope:

1. Managing and motivating the sales team to achieve sales goals and objectives

2. Developing and implementing sales strategies and promotions to increase revenue

3. Conducting performance evaluations and providing coaching and training to sales staff

4. Building and maintaining strong relationships with customers and optometrists

5. Staying up-to-date on product knowledge, industry trends and competitor activity

6. Analyzing sales data and reporting on sales performance and market trends

7. Maintaining a high level of customer satisfaction and resolving any customer complaints

8. Collaborating with the store manager to achieve overall business objectives

9. Ensuring the sales team is aware of and adheres to company policies ad procedures

10. Developing and managing sales budgets and forecasts

Requirement and qualification:

• Willing to work retail hours, weekends and PH.
• Sales Driven.
• Self Motivated and able to work independently.
• Customer service skills.

The Senior AE/ Engineer is responsible for maintaining and improving the organization’s cybersecurity posture on an ongoing basis. S/he will work with external experts to implement security solutions, and work with vendors to monitor, detect and contain cybersecurity incidents to minimize impact to the organization.

Responsibilities :

• Review and development of security framework, information security policies, processes / procedures and guidelines on an ongoing basis
• Work with vendor to conduct security assessments and penetration tests.
• Identify security gaps, perform threat risk assessments in current setup and propose mitigating measures.
• Standardize and refine security incident response and escalation processes.
• Mitigate and contain threats when detected.
• Escalate security incidents and non-compliances on a timely basis.
• Work with IT infrastructure team to evaluate, implement and enhance the network perimeter security, endpoint security, SIEM, secured remote access, MFA, Identity Access Management and Privileged Access Management.
• Monitor information security alerts triage, mitigate, and escalate issues as needed.
• Provide security advisory to end users on regular basis.
• IT Security Management of various aspect, e.g. network security, server security, application security, end point security, email security, physical access security, logical access security, etc.
• Keep abreast of industrial IT security advancements and introduce appropriate security enhancements to IT infrastructure and systems.
• Attend to any other reasonable duties as assigned by the Senior Cyber Security & IT Governance Manager and IT Director.

Requirements :

• Degree in engineering, science or information technology, or equivalent education.
• At least 3-5 years of related work experience in cybersecurity management and security governance.
• Candidates with additional experience will be considered for the Senior Cyber Security Analyst position
• Good working knowledge of security risk management, security governance framework and compliance (IT Security Audit / log review), technical vulnerability management (vulnerability assessment, penetration testing), application security, security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment.
• Strong understanding of ISO27001 standard.
• Hands-on experience at least 4 of the following IT Security Tools:

a) Next Generation Firewall (e.g., FortiGate, Palo Alto, Cisco FirePower)

b) SASE (Zscaler, Netskope, Skyhigh)

c) Tenable Security Center Continuous View

d) Endpoint Protection (e.g., Symantec, Trend Micro, Sophos Endpoint)

e) Email Security (e.g., Mimecast, ProofPoint, Cisco Email Security)

f) Data Loss Prevention (e.g., Symantec, ForcePoint, Digital Guardian)

g) SIEM (e.g., Splunk, QRadar)

h) CyberArk PAM and IAM

• Understand Risk Management, Disaster Recovery, Business Continuity and IT Regulatory Compliance.
• Good command of written and spoken English.
• Excellent interpersonal and communication skills.
• Pro-active, independent, resourceful, able to work in a team environment and work independently with minimal supervision.
• Work well with all functional levels in the organization.
• CISSP, CISM, CISA or equivalent IT security certifications will be advantageous.
• Prior IT security consulting and/or IT Network experience will be advantageous.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

We’re searching for a Senior Consultant, Governance, Risk and Compliance (GRC) Advisory to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

To be part of our Cyber Business Solutions & Services (CBSS) Team, provide consultancy and advisory services on information security governance, audit, risk, and compliance for our clients in the public and private sectors.

What we seek to accomplish together:

• Conduct information security risk assessments, compliance reviews and/or audits on client’s systems, which include IT and/or OT infrastructure and applications
• Develop and review client’s information security framework and policies
• Work with internal and external stakeholders to deliver consultancy and advisory services
• Manage multiple projects to ensure that services are completed in a timely manner
• Evaluate applicable changes on standards, polices, directives and guidelines from the Client and disseminate to project teams for adherence.
• Conduct Annual Self Attestation for project teams to gather compliance posture, track remediation to closure and provide timely updates to Client.
• Plan and conduct Independent Reviews (IT process audits) on selected Applications/ Infrastructure with approval from Client to undercover gaps, improvement areas with the inclusion of tracking & reporting of remediation status to closure.
• Conduct quarterly briefing sessions to project teams on frequently used policies/ directives and common observations/improvement area from audits to enhance compliance and create awareness.
• Provide consultation to project teams on queries related to standards/ policies/ directives.
• Provide advisory and QA to project teams and stakeholders on their responses, evidence, remediation plan to auditors or compliance related declarations during external audit exercise.
• Propose and implement improvement initiatives to enhance audit processes and compliance readiness.

The Senior Integrated Media Manager will report to the Director and is a committed, responsible, and confident lead of his/her campaigns.  He/she will have the ability to work independently and collaboratively within a team. The ideal candidate should have extensive experience in delivering integrated media campaigns, ensuring quality control of the deliverables while staying within budget, meeting or exceeding client expectations. The Senior Media Manager will own day-to-day client communication, providing strategic direction and ensuring all campaign objectives/goals are met. Strong leadership skills are also essential.

Expectations of a Senior Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day-to-day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Apt knowledge & understanding of traditional and digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and SEO
• Have prior platform experience in managing Social, Search and/or Programmatic campaigns, including but not limited to account setup, strategy development, organization, and management
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily workflow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

The Senior Integrated Media Planner will report directly to the Director/Manager, overseeing the day-to-day development and implementation of media plans. We are looking for an excellent team player whose role includes ensuring quality control of our media deliverables and the execution of strategies within budget. The Senior Media Planner will also manage day-to-day relationships with internal stakeholders, clients, and media vendors to ensure smooth communication and successful campaign outcomes. Strong organisational and communication skills are essential to deliver effective media strategies that meet client objectives.

Expectations of a Senior Integrated Media Planner:

1. Planning

• Partner your Director/Manager to develop media strategy, channel recommendations and prepare the detailed media flow plan
• Liaise with media owners for proposals
• Engage clients and creative agencies on day-to-day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional/global levels

2. Buying 

• Negotiation with media owners for better rates and value adds
• Booking of ads – both managed service and self-service
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing)
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings

Sinch is a Customer Communication Cloud company that powers meaningful conversations at scale across messaging, voice, and email. We help businesses deliver unified, personalized experiences across all customer touchpoints. Over 150,000 businesses, including many of the world’s largest tech companies, rely on us for their customer communication needs.

We dream big—for our company, our customers, and our employees—and hire the best talent worldwide to help us bring our vision to life. With nearly 4,500 Sinchers in over 60 countries, probably somewhere we near you!

About the role

Sinch is expanding its global Product & Partner Marketing team and building a new Market Strategy team. We are currently recruiting for a Senior Product Marketing Manager, Market Strategy. Reporting to the Director of Market and Solution Strategy, this role involves working closely with the Director to shape and implement Sinch's market approach and positioning. The role involves developing a deep understanding of market dynamics and buyer behaviors. The individual will work closely with senior stakeholders across the business to ensure that market strategies are robust and product narratives are compelling and effective.

Key responsibilities:

• Market Research & Analysis: Lead comprehensive market research initiatives to gain insights into market trends, competitor strategies, and customer needs. Apply this information to inform strategic decisions and identify new growth opportunities.
• Segmentation & Targeting: Define and refine market segmentation and buyer personas to effectively target and engage key customer segments.
• Strategic Product Narrative: Develop and refine our cross-product and platform positioning. Craft compelling narratives that highlight the unique value propositions of Sinch’s offerings. Ensure these narratives are effectively communicated through thought leadership, analyst relations, and industry associations.
• Industry Expertise: Provide deep industry knowledge to support go-to-market strategies and launch plans. Stay current with industry trends and developments to keep our offerings competitive.
• Collaboration & Leadership: Work closely with internal teams, including product management, marketing, and sales, to align strategies and drive execution. Mentor and guide junior team members to achieve departmental goals.

About you

To excel in this role, the candidate should be a commercially driven product marketer with a strategic mindset and hands-on expertise. Effective communication tailored to various stakeholders, combined with a balance of critical thinking and data-driven insights, is essential. The ideal person thrives in a fast-paced, global environment and enjoys team collaboration.

You should have/be

• At least 7 years of experience in market strategy, product marketing, or a related field within the technology or communications industry.
• Proven experience managing complex projects and leading cross-functional initiatives.
• Strong understanding of market research methodologies, competitive analysis (including win/loss programs), and buyer personas.
• Expertise in creating effective cross-product positioning and narratives, with experience in marketing platforms and multi-persona products.
• Experience with analyst relations, including managing large market reports like Gartner MQ, Forrester Wave, and IDC Marketscape.
• Experience gathering and analyzing competitive insights and running win/loss programs.
• Strong data analysis skills, with the ability to bring data and insights to bear in telling a story; experience with BI tools and/or SQL is a plus.
• Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively to senior leadership and industry analysts.
• Ability to balance critical thinking with a data-driven approach, while also being dynamic and pragmatic.
• Experience working collaboratively in a fast-paced, global environment.
• Comfortable working with distributed teams across multiple regions and time zones.
• Willing to travel if needed.

Our commitment

We strive to cultivate a motivated and hardworking team in a welcoming and diverse workplace. Our core values—Dream Big, Win Together, Keep It Simple, and Make It Happen—form the basis for a culture that encourages innovative thinking and drives improved business outcomes through diverse perspectives and skills.

The path to success is always upward, and opportunities are closer than you think. It’s time to chase answers, tackle challenges, and follow your dreams.

Ready to join us on this journey? Apply now!

If this role isn’t what you’re looking for, please consider other open roles on our career page: Sinch Careers

Duty Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Provide management presence by assisting colleagues in handling feedback 
• Provide department orientation and training of the hotel service standards, procedures and programs 
• Control availability of rooms and action accordingly 
• Colleague management at the Front Desk including rostering, performance management, OJT training, developing, counseling, guiding, discipline, feedback, evaluate and supporting colleague at the desks 
• Liaison between Front Office departments and rest of hotel for effective guest experience
• Lead the Front Office team to personalize the guest arrival/departure experience 
• Be involved in the arrival, rooming, and departure of key/VIP guests
• Ensure guest arrival and departure procedures are completed as defined in the hotels’ standards and operating procedures and LQA standards
• Handle guest feedbacks and determine appropriate actions to ensure its meet or exceed guests’ expectations
• Presence in the Front Office and lobby area at critical guest flow time
• Conduct daily briefings presenting business issues and hotel information 
• Co-ordinate full house activities, handle pledge relocates by sending and welcoming guest back
• Ensure safety, health, security and loss control policies and procedures at the desk are in compliance
• Conduct Night Audit process for the hotel 
• Ensure strict compliance of the Credit Card Privacy – PCI
• Ensure strict compliance to the Cash Float SOP
• Provide direction and leadership to the HEAT Team and if needed, call for evacuation of guests, colleagues external parties in the hotel from areas threatened by fire, flood, bomb threats or civil disturbance
• Responsible to enhance skills of colleagues and team leader in various aspects of operations by constantly monitoring their performance levels
• Vigilant in regard to in-house credit matters and act upon any discrepancies 
• Support individual team members to achieve personal & professional goals

You will be the key stakeholder in building strong partner-relationship with clients through a thorough understanding of the business environment and of the media landscape. Leading a remote regional team, you will implement and manage 360 media plans that will support our clients in reaching their consumers and business goals

Key Responsibilities:

• Gets under the skin of the client’s business and its objectives
• Be focused on results that matter to the client in Acquisition and lead generations, which is a focus for the business
• Be the person that finds new paths through partnerships and understanding of external and business environment as well as what is happening on the platforms to make recommendations and test new plans
• Collaborate with digital performance specialist teams & local market teams to develop media strategy and media plan recommendations. This is teamwork and a management of remote teams and personal skills will come in play
• Synthesize various media statistics and information to develop recommendations and opinions in the area of emerging digital media.
• Finds the creative message as crucial to the communications journey and is able to make recommendations along with the creative hub inhouse that increases the chances of better leads and conversions
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/discrepancies
• Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences
• Serve as first level coach and supervisor for the team to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans.
• Work with Planner to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).

• Strategy Development: In cooperation with the local subsidiaries develop and implement the e-commerce strategy for the APAC region, aligning with global objectives and regional market needs.
• Platform Management: Oversee and optimize our Brand presence on global and regional e-commerce platforms such as Lazada, Shopee, Tokopedia, and others.
• Sales Performance: Drive online sales performance through effective product listings, promotions, pricing strategies, and customer engagement.
• Product Portfolio: Manage the online product portfolio, ensuring the right mix of products is available and accurately represented across all e-commerce platforms. Coordinate with product management to ensure availability of suitable products.
• Digital Marketing: Collaborate with the marketing & DCC team to plan and execute digital marketing campaigns.
• Data Analysis: Monitor and analyze e-commerce performance metrics, providing regular reports and insights to support decision-making.
• Market Research: Stay informed about e-commerce trends, competitor activities, and market opportunities in the APAC region.

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are partners to Visa’s clients, providing expertise to support and successfully grow their business.

The role of the Client Services Digital Partnerships (CSDP) team is to drive the successful onboarding of fintech and non-FI client opportunities, and account manage specific regional/global clients. In partnership with the respective business account leads across AP and globally, the team will account manage and support the clients’ growth plans in AP. In addition, the team provides onboarding program management support to client opportunities new to Visa.

What a CSDP Senior Consultant does at Visa:

The CSDP Client Success Manager (CSM) will lead the overall operational relationships with Visa’s key global and regional Digital Partners in Asia Pacific. The Sr Consultant role will work closely with the respective business leads to strengthen relationships, enable new capabilities, manage the geographic and product expansion of the clients, optimise performance, drive Visa’s business agenda, and act as the overall client advocate.

The expectations of this role include the following and is not limited to:

• AP Client Services relationship lead for key global and regional digital clients.
• Develop and deliver operational account plans & delivery roadmaps supporting key client objectives and Visa initiatives
• Work with Client Services and business counterparts in AP and other regions to ensure seamless support of global fintech and non-FI clients.
• Deliver the clients’ growth and expansion plans with accountability for delivery that meets the expectations of the client and Visa’s business objectives.
• Proactively collaborate across functions and geographies including teams such as Digital Partnerships, Product, Risk, Account leads, Treasury, and Client Services to deliver the clients’ requirements and key initiatives  
• Prepare and deliver operational reviews, quarterly and annual business reviews with effective and consultative support aligned to business objectives.
• Manage strategic planning, operational initiatives, special projects, and client-driven continuous improvement plans
• Align and set direction with Visa’s client teams, ensuring synergy through effective communication and a holistic approach to client management in AP and globally.
• Deliver Visa’s operational and strategic initiatives to clients such as enabling new business initiatives, products and solutions, onboarding new clients, delivering Business Enhancements and educating on tools and services
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction
• Improve performance, cost effectiveness & compliance, introducing operational best practices and client processing optimisation.
• Pursue revenue generating opportunities with our clients including delivering value added services
• Accountable for operational client satisfaction.
• Provide an advanced level of technical consultation on systems, services & changes to clients
• Deliver effective event/incident management, coordinating business and client responses to processing incidents impacting clients, managing through to resolution, and root cause analysis.

Why this is important to Visa

Client Success Management is a critical function in Visa. We are the subject-matter-experts to deliver best-in-class client services from an operational perspective. As these digital partners expand, it is critical that Visa provide effective and agile support that allows the clients to succeed. This role will also provide the opportunity for you to be Visa’s advocate as well as the voice of the clients.

This is a 12-month contract role based onsite in Singapore.

Responsibilities

• Think creatively with prominent gaming companies in Korea to build sustainable and long-term partnerships by understanding their strategy and goals
• Represent Social Media Play platform and provide thought leadership and perspectives in external meetings with partner executives
• Own adoption of Social Media Play platform in game developers
• Collaborate with cross-functional teams including product, engineering, design, marketing, operations, and finance
• Track and analyse and communicate key quantitative metrics and business trends as they relate to partner relationships at scale
• Use analysis and gaming industry expertise to source and develop new partner opportunities
• Manage and consult existing partners on building up their success on Social Media Play platform
• Adapt quickly to product changes and limitations, and communicate these strategically to stakeholders both internally and externally

Minimum Qualifications

• MUST HAVE 4+ years’ experience in a partner facing role driving strategic partnerships within the gaming industry.
• Fluency in English and Korean language to work closely with in-country teams and game developer partners who speak the same language.
• Deep domain knowledge of the gaming industry.
• BS/BA in a highly quantitative field, such as Economics, Business, or equivalent experiences preferred
• Experience working effectively and cross-functionally with all levels of management, both internally and externally
• Ability to define, initiate and drive business opportunities in a fast-paced, rapidly changing environment
• Good understanding of the internet/mobile app industry
• Advanced skill in MS Excel, and PowerPoint

Preferred Qualifications

• Ability to handle day to day operational work to also structure, negotiate, and maintain significant and complex strategic relationships with gaming companies
• Identify and leverage trends within industry of expertise/focus

UEN: 199700895N

As a System Engineer, your mail purpose is to provide Maintenance and Operation Support for Data Center Common Infra Structure.

RESPONSIBILITIES:

• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, Exchange 2019 and Skype 2019
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.
• Develop and maintain documentation related to system configurations, processes, and procedures.
• Provide level 2 and level 3 support for Windows-related issues.
• Participate in on-call rotation for after-hours support as needed.

REQUIREMENTS:

• Bachelor's degree in a relevant field.
• 3 to 5 years of experience in administering Windows-based systems and infrastructure.
• Proficiency in Windows Server operating systems (2019).
• Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
• Experience with virtualization platforms such as VMware and Hyper-V.
• Knowledge of scripting languages (e.g., PowerShell) for automation and scripting tasks.
• Familiarity with monitoring tools and systems management solutions.
• Excellent problem-solving and troubleshooting skills
• Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
• Exchange 2019 and Skype 2019 administration
• Netbackup 10.x and Data Domain for backup and recovery solutions
• Nutanix HCI for virtualization and storage solutions
• NESSUS for vulnerability assessment

Job Descriptions

• To manage Microsoft Dynamics 365 (Business Central/Sales/Human Resource)
• To consult business application implementation/operation in all countries in Asia region
• To build and drive regional application operational structure in Asia region
• To propose and leverage business benefits through the use of information technology.
• To support implement regional activities set by superior
• Any ad-hoc tasks as assigned by superior

Job Requirements

• Graduate in computer science or similar.
• Minimum 5 years of related experience
• With an adept knowledge in Microsoft Dynamics Business Central / Microsoft Dynamics for Sales
• Possess experience API connection to various type of other products
• Possess knowledge/experience of Microsoft Power Platform.
• Required any MCSD (Or equivalent ) that is relevant to either Dynamics 365 BC, Dynamics CRM and, Power platform.
• Required general knowledge of corporate business applications such as HRM, CRM, ERP
• Required regional optimization view for designing/managing business applications.
• Required strong documentation skills
• Required strong in team building skills
• Experience in managing and enhancing corporate business -application with Microsoft products.
• JSON or any other programing language experience is advantageous.
• Experience in the construction industry/Japanese MNC is advantageous.

Benefits

• AWS : Not provided
• Performance based bonus （Once in December) Company and Individual
• Expected OT for a month will be pretty minimum or 0
• AL、MC : 14 days
• MC　14days.
• Other benefits and allowances
• Dental coverage
• Medical coverage

Working hours

• Mon-Fri, 5days work week
• 8:00- 17:30 or 8:30-18:00

Technical Team

The technical team is an independent team of experts within IQ-EQ providing technical and industry reporting standards advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment.

The core part of technical team work is focused on 3 key areas –

1) Technical Advisory (technical accounting and PE/RE industry / regulatory related queries, technical support to sales and implementation team for new clients etc) ;

2) Technical Reviews (technical / quality reviews of financials, key accounting policies and other complex deliverables); and

3) Technical Updates (monitoring latest accounting, industry and regulatory updates. Issuing technical alerts for internal teams and clients. Delivering technical presentations and other specific training modules for accounting teams).

To facilitate the delivery of the 3 key areas effectively to the stakeholders, a technical team member will be at the forefront of the private equity and real estate fund industry developments, including but not limited to financial reporting.

Job Summary

• Resolve technical accounting queries raised by the Client Services (CS) team and clients in a timely manner
• Provide technical support to sales and implementation team for prospective and/or new clients
• Perform/oversee the reviews on the working papers, financial statements and other complex client deliverables (including quality reviews). To help shape and ensure product quality control of the CS output
• Whilst main focus is on IFRS and US GAAP, there are opportunities to develop experience in other GAAPs e.g. UK GAAP, Lux GAAP
• Assist CS and/or implementation team with reviews of operational aspects of constitutive fund documents (training will be provided)
• Perform reviews of carried interest/waterfall models for fund clients
• Monitor latest accounting/ legislative changes impacting our clients and draft technical updates for accounting / legislative changes accordingly for release internally to CS teams as well occasional updates to clients.
• Develop and deliver (semi-annually) Technical presentations to update CS teams on accounting and PE industry developments
• Maintain/oversee in-house library of technical journals, articles and documentation relating to accounting issues for CS team members to access
• Identify control weaknesses from reviews, discussions with internal senior CS stakeholders, and recommend control procedures to reduce risk
• Identify ways to improve efficiency and effectiveness in the group’s system and processes
• Support development of new services and new business proposals through expert knowledge of internal procedures and industry practice
• Opportunities to work with senior management on operational and strategic projects
• Work closely with Technical Team members in other locations and provide guidance / escalation support to junior team members
• Supporting the IQ-EQ business by challenging and suggesting ways that the Company can improve and develop profitability

Person Specification

• Strong attention to detail
• Excellent written and verbal communication skills
• Technical research skills / mind-set
• Excellent organisational, prioritisation and interpersonal skills
• A strong ‘Can Do’ attitude and ability to lead by example
• The ability to cope with multiple tasks and quality work under tight deadlines
• Strong ownership of tasks and sense of teamwork

Hello from Maker Lab! Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to deliver bespoke solutions at speed and at scale. Our APAC and EMEA based cross-functional teams support client projects with strategy, ideation and execution across social media, data analytics, events, paid media, content and CRM.

Project Manager (Localisation & Content)

Fixed term contract

Our client’s video-sharing community is their lifeblood! It is the creativity and passion of their creators that make it the destination for billions of people around the world every single day, and that is why fans love the platform! And the brand is all about celebrating, supporting and inspiring that awesome community. 

As the Project Manager supporting our client’s Marketing teams, you’ll be helping to develop and launch regional marketing communications programmes and campaigns and managing important brand touchpoints such as the creators' website with multiple local nuances. With that, localisation processes and dynamics play a huge part of this project. You will support internal and external partners in driving content distribution through on-and-off platform media channels - all with the purpose of driving creator engagement and supporting their needs.

You should be an extremely organised, methodical and detail-oriented individual with a passion for content creation. They should be an excellent communicator of concise, accurate deadline-driven information to inform launch decisions. 

Role:

Website 

•  Lead and develop strategy, analyze opportunities, and drive execution of website campaigns/enhancements, supported by insights and analytics 
• Lead, facilitate and participate in the end-to-end creative process, and to assist and liaise with agency partners, to deliver creative and marketing messaging that aligns to creative narrative / look & feel 
• Collaborate with internal and external partners to create, localize and publish new content on the brand’s website and other mediums 
• Lead localization and validation efforts with agency partners 
• Collaborate with execs and regional teams to assess business needs and opportunities 
• Generate status reports and recommendations for website needs 
• Quality control assets prior to production handoff to ensure they meet all necessary standards and needs 
• Form strong relationships with key internal stakeholders across channels, teams, and regions. 

Campaigns 

• Develop strategy and drive execution of creator comms campaigns, supported by insights and analytics 
• Lead, facilitate and participate in the end-to-end creative process, and to assist and liaise with our client’s agency partners, when necessary for the purpose, to deliver creative and marketing messaging that aligns to creative narrative / look & feel 
• Implement, track and prioritize a calendar of specific initiatives that align to the broader strategy and goals 
• Day-to-day project management across marketing campaigns for email and in-product notifications 
• Assist in copy and asset development, and identify creative opportunities across channels
• Support the preparation of business reviews and business cases for executive decisions
• Collaborate with regional teams to plan creative projects, define milestones, assign 
• resources, assess risks, and help projects meet business objectives, deadlines and budget requirements. 
• Manage projects through strategy alignment, briefing, design development and production in partnership with key partners (Design, Production and Legal as and when needed) 
• Distill regional and local creative needs into concise design briefs and processes, and present output and discuss feedback within the GTM team 
• Work closely with internal creative teams and external agency partners to deliver exceptional creative work - showing a keen eye for great design and a focus on brand integrity 
• Identify team needs with regards to process, tools, documentation, asset management and implement or drive and implement changes where required 
• Traffic management across all necessary projects requests from intake through final approval
• Manage communication between key stakeholders (global, regional, local) while representing project status and share outs. 
• Collect creative inputs and updates to ensure brand consistency and accuracy in the region and across all usage touchpoints 
• Provide clear communication to cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities. 
• Proactively identify risks, prioritize them, and create plans to resolve in a timely manner 
• Liaising closely with agencies to generate creative ideas and validate to, during and post-launch of campaigns and programmes. 

Products 

• Learn about upcoming product launches and identify opportunities to support with scaled comms levers, and collaborate cross-functionally to support launches

You:

• Bachelor’s degree and at least 7 years of experience in content marketing and/or agency producer position.
• Prior experience developing and launching globally relevant and hyper-localised content plans and programmes.
• Strong organisational and project management skills with the ability to set goals and prioritise initiatives with minimal guidance.
• Proven track record of launching a variety of creative projects, ranging in complexity, and an adept understanding of creative ‘lingo’.
• Familiarity with handling a variety of file types across a range of mediums.
• Team player who is able to multitask and handle multiple simultaneous projects.
• Self-motivated self-starter, displaying composure under challenging phases.
• Strong experience operating within cross-functional teams, ideally in a matrix organisation.
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow up introduction email. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

• Seek new collaborative opportunities with external partners mainly in Asian region as well as globally by collaborating with Research Coordination members.
• In the course of the cooperative works with team members, support to carry out the collaboration management tasks.
• Build a close relationship with scientists mainly in Asian region, capture UMN in the region, and provide feedback with team members.

• Responsible for all catering and group sales in the hotel, from booking events to their execution
• Assist Director of Event to prepare departmental budget and forecasts, operating within set parameters, ensure effective cost control
• To establish and maintain rapport with clients, prior to, throughout and post-conference, exceeding their expectations and encouraging repeat business.
• Conduct site inspections and sales activities as required.
• To work closely with the Director of Event to prepare monthly forecasts
• To develop the annual business and marketing plan for the department
• Achieves Banquet and Catering budgeted set out in the yearly business plan for the hotel.
• Performs other duties as assigned by the Director of Event

Job Description

• Conduct market research and network to identify business opportunities in the Energy-as-a-Service (EaaS) sector, with primary focus on Cooling-as-a-service (CaaS) business
• Identify customer needs and build a robust opportunities pipeline across operational brownfield assets and under-development greenfield assets
• Manage end-to-end business process from strategy, ideation, lead generation, business proposal preparation to contract negotiation and closing deals in collaboration with internal and external stakeholders
• Manage ecosystem and channel partnerships with key decision makers and stakeholders in the industry
• Be proactive in scouting needs, staying abreast of technology trends and foresights, and translating these into insightful reports
• Develop and strengthen relationships with internal and external stakeholders and clients in the low carbon energy sector
• Develop new business models or transform existing ones, including organisational development, capability mapping and operating model change
• Manage project budgets and finances
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Responsibilities

• Degree in Engineering, Science or technologically-related fields with minimum 8 years of relevant work experience. Master’s degree in business is advantageous
• Familiarity with technology trends and innovation drivers in high-side cooling systems and industry best practices will be advantageous
• Creative and innovation thinking with proven track record of energy transition success in securing new contracts in cooling sector
• Solid commercial understanding with basic financial modelling, payback period analysis, etc. crucial
• Passion for new technologies and technical acumen to evaluate their relevance in sustainability and energy efficiency
• Excellent project and stakeholder management skills, negotiation, communication, and interpersonal skills
• Understanding of cooling business and service-based business models, including best practice processes
• Ability to work effectively in a multi-disciplinary lean team environment and to take initiative and deliver projects independently when required
• This role is based in Singapore but focuses on business development for the India market. Some overseas travel is to be expected

Your Career 

As the Ecosystems Solution Architect Manager, you are responsible for leading and developing a high-performing team of Solution Architects focused on driving business growth through strategic partnerships with Global System Integrators (GSIs), Cloud Service Providers (CSPs), and Managed Security Service Providers (MSSPs). This role requires a deep understanding of the company's product suite, industry trends, and partner ecosystems. The ideal candidate will possess strong leadership, technical acumen, and relationship-building skills to effectively manage and enable partners to scale the business.

You will directly manage the regional Solution Architect team, supporting GSI, CSP, MSSP and Technology partners to scale the business.  Technical resources team while developing a centralized engagement strategy for the wider partner ecosystem. 

The role will require the services creation and leadership of virtual teams across the JAPAC region. You will also engage with the Partners to understand their challenges and identify development requirements. Ecosystem partners are critical to our business. We recognise that the partner landscape is differentiated and requires a tailored approach to our engagement strategy. This role will be responsible for the development and delivery of a tiered jointed solution and enablement plan which targets each of the partner categories with a consistent methodology. Distribution, Channel, Systems Integrators, and Managed Services across product platforms (Strata, SASE, Prisma Cloud, and Cortex). 

Your knowledge will be used to evolve the JAPAC  wider partner communication programs, working closely with the Global strategic team and Global Ecosystem organization to ensure consistent and efficient communication. Your work will lead to the development and delivery of partner communication both virtually and conference style.

We are looking for a leader who has strong leadership and organizational skills, and who is comfortable working in both a direct and matrix environment. Working in a matrix environment will require strong influencing skills to achieve your goals, as well as the ability to create clear goals, milestones and success criteria.  

Your Impact 

• Support the creation of an industry-leading Ecosystem partner landscape across the region
• Recruit and hire new Ecosystem Systems Engineers/Architects  into the team, hiring the best talent in the industry
• Develop relationships with the key Ecosystems partners, understand their challenges, and develop programs to enable them to be a successful Palo Alto Networks Ecosystem Partner
• Work with the Global Ecosystem team to ensure they understand and are meeting the requirements of our JAPAC Ecosystem partners
• Retain, train, mentor, and review employees on your team, while keeping them engaged and successful in their careers
• Must be able to maintain a positive outlook, while leading and keeping the GSI Partner SEs motivated in a fast-paced and ever-changing environment
• Help define and continuously update the system engineering training/enablement roadmap with the support of Ecosystem leader
• Build and maintain virtual teams across the region to both support and drive consistent engagement and enablement activities
• Act as an escalation point for pre-sales and post-sales technical issues that arise from strategic partners
• Build relationships with the key technology partnerships for Palo Alto Networks
• Understand the emerging partner landscape of the CSPs (e.g. GCP, Azure, AWS) and how we support their market requirements
• Steer conversations about industry trends and emerging changes on the security landscape that is relevant to the partners market requirements

- Operational Oversight

• Oversee the day-to-day operations of the custody services, ensuring efficient and secure management of digital assets.
• Implement and maintain robust operational processes, including transaction monitoring, asset segregation, and reconciliation.
• Develop and enforce standard operating procedures (SOPs) to ensure consistency and quality in service delivery.
• Coordinate with the technology team to ensure the reliability and scalability of custody systems and infrastructure.

- Risk Management

• Develop and implement a comprehensive risk management framework to identify, assess, and mitigate risks associated with digital asset custody.
• Conduct regular risk assessments, scenario analysis, and stress testing to evaluate the impact of potential adverse events.
• Monitor and analyze emerging risks in the cryptocurrency market, including regulatory changes, technological advancements, and market trends.
• Collaborate with the compliance team to ensure adherence to regulatory requirements and industry standards.

- Stakeholder Communication

• Communicate effectively with internal and external stakeholders, including  clients, regulators, and auditors.
• Prepare and present reports on risk and operational performance to senior management and the board of directors.

• Analysis & design of civil & structural works.
• Preparation of design briefs, technical reports, technical notes and authorities submission documents.
• Carry out design activities to deliver cost-effective design deliverables in compliance with statutory and clients’ requirements.
• Co-ordinate with architect and other consultants to resolve interface issues and technical clarifications.
• Preparation of tender documents (conditions of contract, specifications and tender drawings)
• Act as a Lead Engineer for our Mid to Large size projects
• Involved in overall project lifecycle from study, planning, designing, tendering and in construction stages.
• Provides specialized technical solutions and expertise to clients
• Liaise with multiple stakeholders, clients, contractors and relevant parties
• Proactive communication, mentoring and guiding the Team to ensure their constant development