We are seeking for an energetic and self-motivated Project Manager responsible for the implementation of large-scale government project in the area of knowledge and record management.

The project manager will be responsible for:

• Ensuring that projects are delivered on time, within cost and of excellent quality
• Identifying and implementing suitable technologies, conceptualize and develop solutions to meet the project needs.
• Providing weekly/or monthly progress reports when required by the project.
• Conducting the individual team review meeting & prepare the minutes of meeting.
• Working jointly with various technical team in developing the solution required. Preparation and involvement of bids and proposals to customers.
• Managing post implementation support and warranty for completed project

.Requirements

• Possesses hands-on IT experience in application development with at least FIVE (5) years of good IT project management skills;
• Possesses prior experience in managing large scale knowledge management and Media repository.
• Think out-of-the-box when presented with challenges and constraints
• PMP or CITPM certification is an added advantage
• Possesses good communication (verbal and written) skills in English;
• Experience in the following area is required:

1. Lead development/programming team in application development
2. At least 1 project life cycle in deploying project for government sectors

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

Job Scope:

• Review client’s business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development.
• Work closely with different product and ICT teams to develop various systems and support the onboarding of users.
• Involved in conducting business analytics to support CSC’s operational objectives.

• Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver client’s operational outcomes effectively
• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to client’s business operations to identify areas for improvement and optimisation
• Develop a deep understanding of client’s operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner client’s business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant client teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of client’s ‘business operations health’ and support operational decision-making through business analytics by:
- Establishing standards and metrics to measure impact, progress and performance of operational initiatives
- Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards client’s operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Requirements:

• Proven experience as a Service Design and/or Process Improvement Specialist or in a similar role, preferably in a business operations or process improvement capacity
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Strong analytical skills

Period: 3-year contract

Location: Buona Vista

Salary: $4,800 to $7,000

Working Arrangement: Mondays to Fridays: 8.30 am to 6.00pm

Overall in charge of the Central Kitchen. To contribute to the successful operation, maintenance, and constant improvement of central kitchen production to achieve target.

• In charge of weekly and monthly reports
• Manage and control Profit & Loss as well as overall cost in central kitchen
• Checking financial statement for central kitchen
• Updating of the monthly Production reports
• Supervise Central Kitchen Supervisor(s) and Production staff
• Improve and maintain on the Central Kitchen’s production efficiency
• Work closely together with R&D and Operations department
• Responsible for the cash management in the Central Kitchen
• Checking and maintenance of Central Kitchen machineries
• Checking of inventory and raw-material reports as well as planning for purchases
• Analyse HR and Purchase reports
• Undertake any ad-hoc assignments from supervisor

iDevice Repair Centre is dedicated to providing exceptional repair services and customer support. Our team of skilled technicians is committed to delivering efficient solutions and ensuring customer satisfaction. As we continue to grow, we are seeking a friendly and enthusiastic Customer Service Representative to join our team.

Responsibilities:

• Serve as the first point of contact for customers, providing friendly and professional assistance both in person and over the phone.
• Listen to customer concerns, diagnose issues, and provide appropriate solutions or escalate to technicians when necessary.
• Keep customers informed about the status of their repairs and provide updates as needed.
• Address customer inquiries regarding pricing, services offered, and technical support and strive to resolve issues to the customer's satisfaction.
• Maintain accurate records of customer interactions and transactions.

Requirements:

• Previous experience in customer service in related field is a plus
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and team members.
• Strong problem-solving abilities and attention to detail.
• Knowledge of computer hardware and software is preferred but not required.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Friendly and outgoing personality with a passion for helping others.
• Ability to work independently and as part of a team.

Job descriptions:

• Full spectrum of payroll (Timesoft)
• Manage e-modules (leave, attendance, payslip)
• Follow up with payroll/leave-related reports
• Ensure that correct statutory deductions are made in line with Employment Act and other government agencies
• Assist with MOM surveys for payroll-related submission
• Submit government claims via NS portal, Profamily leave etc
• Insurance renewal and assistance to submit claims if any
• Negotiates to outsource services such as hospital insurance coverage plan
• Any other ad-hoc duties as assigned by HOD

Job requirements:

• Minimum Diploma in Human Resource or relevant fields
• At least 2 years of payroll experience (Timesoft experience will be an added advantage)
• At least 2 years of full HR spectrum will be an added advantage
• Able to work independently in a fast-paced environment

Working hours: Monday – Friday : 0815am – 1800pm
Work Location: HH@Kallang, 56 Kallang Pudding Road 349328

To apply, please email us at [email protected]

We are currently seeking a motivated and detail-oriented individual to join our team as a Customer Service & Administrative Representative. In this role, you will be the first point of contact for our clients, providing them with support and guidance and also assist with various administrative tasks to ensure the smooth operation of our office.

Key Responsibilities:

• Serve as the primary point of contact for client inquiries via phone, email, and in-person visits.
• Provide timely and accurate information to clients regarding our services, pricing, and processes.
• Liaise with our technical team to ensure timely updates and resolutions for client cases.
• Maintain organized records of client communications, case files, and billing information.
• Assist with general administrative duties such as scheduling appointments, managing office supplies, and processing payments.
• Other ad-hoc duties as assigned.

Qualifications:

• Prior experience in customer service, administrative support, or a related field.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with a customer-centric approach.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
• Experience with data entry and record keeping is a plus.

About Us: We are a premier commercial cleaning company in Singapore, dedicated to delivering exceptional cleaning solutions to our clients. Our commitment to excellence and innovation has solidified our position as a trusted partner in the industry. To support our growth, we are seeking a highly motivated and experienced Business Development Manager to enhance our team.

Position: Business Development Manager

Key Responsibilities:

• Develop and execute strategic marketing plans for our products and services to meet business objectives.
• Conceptualize, plan, and execute impactful marketing campaigns across various platforms, including our website and social media channels.
• Design and produce engaging promotional marketing materials such as brochures, proposals, and presentation slides.
• Represent the company in meetings, presentations, and tender interviews, showcasing our value proposition to prospective clients.
• Explore and integrate new technologies, sourcing innovative products to augment our cleaning solutions.
• Generate creative and effective solutions to stay ahead in a competitive market.
• Collaborate closely with the team and undertake any other responsibilities as assigned by the immediate superior.

Requirements:

• At least 5 years of relevant experience in business development, marketing, or a related field, with a preference for candidates with experience in the commercial cleaning industry or similar sectors.
• Proven ability to own projects, multitask effectively, meet tight deadlines, and manage projects from inception to completion.
• Strong coordinating skills for working seamlessly with multiple vendors and clients.
• Independent working capability, with the necessity to travel between various work locations.
• Exceptional communication skills and proficiency in English, capable of engaging with stakeholders at all levels.
• Proficient in Microsoft Office Suite, with an attention to detail in document and presentation preparation.
• Technical knowledge in cleaning equipment, such as robot scrubbers, vending machines, and recycle booths, is highly beneficial.
• Flexibility to adapt to unusual working hours, including weekends and public holidays, as per business needs.
• A collaborative team player who can work effectively with colleagues to achieve shared objectives.

We are currently expanding and looking for a motivated individual to drive the performance of our contact centre. If you are creative, inspirational and obsessed with creating the ‘WOW’ experience for both our clients and team, we invite you to join our family!

Job Description:

• Support in the seamless day-to-day operation of our contact centre by providing planning, leadership and motivation to the personnel under your charge
• Ensure that the client’s KPIs and individual productivity are met
• Develop and nurture the team leaders, group leaders and agents alike through regular coaching and guidance
• Establish and monitor the adherence of company’s SOPs and procedures.
• Liaise with department stakeholders and clients in implementing processes to improve operational efficiency and cost utilisation to enhance margin
• Draw data insights from analysis of call statistics, KPIs, monthly management reports to provide value-added service to company and clients
• Work closely with the team to coordinate implementations of projects, hiring and training sessions for client’s campaigns
• Manage team’s escalated cases and follow up on outstanding cases, and to give feedback for further improvement of specific campaigns
• Investigate on any complaints and provide findings to the Management and clients
• Other ad hoc duties as required

Requirements:

• University graduate in Business Management, Marketing or equivalent / related discipline
• Minimum 5-8 years of relevant experience in supervisory role in contact centre environment and/or similar industry
• Proficient in MS Office Applications preferably with hands-on experience in CRM system
• Ability to work independently and within teams under tight schedule and pressure
• Possess excellent leadership, communication, presentation and interpersonal skills
• Highly motivated, customer-oriented, positive attitude and strong problem-solving skills

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Job Description & Requirements

· To assist the Project Manager in implementing the project

. Must have the experience in Diaphragm wall and pilling and

· To oversee Engineer, prepare method statement, drawings, materials, work progress, and other relevant documents

· To oversee project costs are kept within budget and the completion of site activities are within the specified time frame

· To assist and co-ordinate with relevant authorities on submissions, inspections, and testing requirements.

· To perform tasks at work sites.

Requirements:

· Bachelor Degree in Civil Engineering recognized by the Professional Engineers Board

· At least 6 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, PowerPoint, etc.

Customer Service Advisor (Senoko)

Job Duties / Responsibilities

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times
• Identifying and responding to customers’ needs by providing accurate information and advice
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc
• Prepare quotation and raise Work Orders accordingly
• Raise job orders to workshops & contractors
• Liaise with controllers & contractors on service/repair quality and price of work
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
• Update the service/repair schedule and vehicle collection with customers
• To perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines
• Escalate more pressing issues to supervisors
• Performs ad hoc duties as assigned by supervisors

Qualification, Required Experience, Competencies and Skills

• Able to work under pressure, multi-task, prioritize and manage time effectively
• Meticulous and has a good work ethic
• Relevant customer service / administrative / support function experience
• MS Office Skills
• Familiar with CRM system advantageous
• Attentive, adaptable and responsible with good communication skills

☑ Basic: $ 7000 +Transport Allowance $1070 + AWS + High Variable Bonus + Sales Comm !!

☑ 5 Days (Mon – Fri: 09:00am – 06:00pm)

☑ Location: Central

☑ Prefer Class 3 Driving License with own transport

☑ Good Benefits (Medical, Dental + Insurance Coverage)

☑ MNC

Job Responsibilities:

• Provide pre- and post-sales support, advising on customer solutions for effective sales.
• Collaborate with the applications team to optimize product quality for customers.
• Prepare and deliver marketing material, presentations, and proposals.
• Evaluate customer requests and formulate competitive offers.
• Understand customer needs and translate them into sales strategies.
• Ensure accurate interpretation of technical and commercial requirements for proposals.
• Cultivate long-term relationships with key customer management.
• Identify and pursue business opportunities to exceed objectives.

Job Requirement:

• Degree or Diploma in Business and Equivalent
• Minimum 3-5 years or related experience in the healthcare sale sector
• Good knowledge of the diagnostic imaging, intervention & Ultrasound market
• Work independently and lead the angiography team
• Sales and marketing leader, with strong business / sales acumen and customer focus.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Kam Soo Leng(Yvette )

Registration: R22107492

Enviably Me, the official distributor and retailer of Melissa and Ipanema footwear, is expanding its portfolio of brands and distribution channels in Singapore and Malaysia. We’re looking for a highly dynamic and agile individual who is ready to lead a high-performing team of marketeers and creatives, to see through end-to-end 360 brand marketing strategies and activities, to build our business and community of fans across both markets.

Objective

Oversee overall marketing strategy for Singapore and Malaysia markets, across all brands.

Responsibilities

Singapore and Malaysia:

• Key custodian for the entire portfolio of brands to ensure markets adhere to brands’ respective guidelines.
• Drive master regional marketing calendar and planning, and manage the necessary localisation required.
• Spearhead CRM strategy and activities to drive constant customer acquisition and increase retention.
• Oversee all marketing and creative aspects to ensure consistent O2O2O brand alignment and presentation.
• Push the boundaries to deliver new and exciting consumer and brand experiences that seamlessly blend the in-store and online worlds into one unique and memorable shopping experience.
• Manage overall marketing budget to forecast, allocate and adjust accordingly for all marketing initiatives.
• Ensure cohesive team dynamics and identify synergies between markets to increase team’s efficiency.
• Work closely with internal stakeholders to influence and contribute to overall business and commercial goals.
• Meet and exceed set business goals and KPIs to drive business growth in an omni-channel, multi-brand, multi-country environment.

Singapore:

• Drive key 360 marketing campaigns to increase brand awareness, such as press/ launch events.
• Develop and maintain relationships with local media, influencers and KOLs.
• Oversee digital brand presentation across all online platforms such as websites and social media accounts.
• Seek out, facilitate and maintain strategic partnerships to increase brand awareness and customer acquisition.
• Work with in-house creatives to optimise customer’s offline shopping experience, and ensure in-store brand presentation aligns with brand guidelines through purposeful visual merchandising and display methods.
• Evaluate effectiveness of marketing campaigns and efforts, then provide actionable insights to the team.
• Other ad-hoc tasks as required.

Minimum Requirements

• A diploma or bachelor’s degree from a recognised institute of higher learning.
• At least 5 - 8 years experience in marketing, brand management or similar role; in a fast-paced company.
• At least 2 years experience managing a team and working on a regional level.
• Excellent verbal and written communication skills.
• Effective project and time management skills with the ability to handle multiple projects with varied timelines.
• Strong organisational and problem-solving skills, great interpersonal and communication skills.
• Creative, imaginative and an eye for detail and care for work that is to be delivered.

Compensation & Benefits:

• Compensation will be highly competitive and commensurate with experience, basic salary ranges from $6 to $10k.
• Dental & Outpatient allowances
• Generous Product Benefit Program

Job Description:

We are looking for a passionate and driven Business Development Manager to join our team. This role is ideal for someone who is tired of the conventional 9-5 grind and is looking for a position that not only challenges them but also allows them to make a real difference in the local business community.

Your primary objective will be to connect with Small and Medium Enterprises (SMEs) in Singapore, understanding their needs and offering them a suite of services designed to propel their businesses to new heights.

Key Responsibilities:

• Identify and Engage SMEs: Proactively seek out new business opportunities by connecting with SMEs across Singapore. Build and maintain strong, long-lasting customer relationships.
• Consultative Selling: Provide expert advice on a range of services including Business Strategy Development, Strategic Brand & Marketing Development, Service Excellence, Business Automation, App Software Development, Human Resource Capital, Digital Marketing, and International Expansion.
• Leverage Funding Opportunities: Educate potential clients on the availability of up to 50% grant subsidy covered by Enterprise Singapore, helping them to understand how they can benefit from these financial incentives.
• Portfolio Presentation: Showcase our portfolio and successful case studies to demonstrate the tangible benefits and successes other local brands have achieved through our services.
• Achieve Growth Targets: Meet and exceed annual growth targets by adopting a consultative approach to selling and building meaningful relationships with clients.

Requirements:

• Proven experience as a Business Development Manager or similar role, with a track record of successfully meeting or exceeding targets.
• Strong understanding of the Singapore SME landscape and the challenges they face.
• Excellent communication and interpersonal skills, with the ability to engage and persuade at all levels of business.
• Familiarity with the services offered, including a basic understanding of grant subsidies provided by Enterprise Singapore.
• Self-motivated and able to work independently, managing your time effectively to achieve results.
• Passion for helping local businesses grow and thrive in a competitive market.

What We Offer:

• A flexible working environment that values creativity, innovation, and results over adherence to rigid schedules.
• The opportunity to make a meaningful impact on the growth and success of SMEs in Singapore.
• A competitive compensation package with performance incentives.
• Continuous learning and development opportunities to enhance your skills and knowledge in business development and the specific services we offer.

How to Apply:

If you believe you have what it takes to succeed in this role and are excited about the opportunity to make a difference, please send your resume and a cover letter explaining why you're the perfect fit.

We look forward to hearing from you and potentially welcoming you to our team where you can start making an impact from day one.

Your Role:

• At CEVA Lead Logistics (CLL), we are providing customers with outstanding Visibility and Control across their entire Supply Chain. Our operations teams located across the globe in our Control Towers provide services around Supplier and Order Management, Transport Planning and Monitoring, as well as managing performance and freight cost.
• This role ensures operational services are executed in an effective and efficient manner across several transport service providers and different modes of transport, while maintaining a high level of quality and meeting performance and cost targets.

Responsibilities:

• Effective communications with all stakeholders
• Manage disruptions and emergencies that present risk to the supply chain
• Monitor KPIs and continuous improvement opportunities
• Ensure adherence to established work standards and work processes
• Ongoing onboarding and training of vendors SOP and systems use
• Implement changes to processes or policies as determined by the process owners
• First point of contact for all operational issues with the Client
• Track compliance performance of 3PL providers and carriers
• Support the preparation of periodic reporting, monthly reviews and quarterly business reviews
• Ensure quality metrics are achieved including on time performance and data accuracy
• Suggest corrective actions as necessary to prevent / address issues as they arise

Requirements:

• Equivalent of a Diploma or higher in Logistics, Supply Chain Management, Business, Science, Engineering or equivalent
• Good working knowledge of Microsoft Office – Excel, PowerPoint and Word
• Good written and verbal communication skills in English
• Ability to interact with people of cross functional and diverse backgrounds
• Ability to work under pressure in a fast-paced environment
• Strong organizational and time management skills with ability to multi-task, manage multiple projects and set priorities
• Ability to maintain a positive and flexible attitude in the workplace.

ROLES & RESPONSIBILITIES

Business Operations

• Process job request and ensure that service delivery meet customer's satisfaction;
• Maintaining service excellence and ensure customer satisfaction.

Client Management

• Manage and service key clients;
• Clients retention and regaining lost clients.

Key Account Management

• Oversee the entire process of managing strategic accounts and ensuring successful service delivery;
• Increase sales revenue to achieve business financial objectives;
• Gain market share and stimulate profitable sales growth within specified market segments, including but not limited to activities such as planning and executing marketing campaigns and other market initiatives;
• Maintain good relationship with existing customers while establishing new relationship with prospective clients.

JOB REQUIREMENTS / SPECIFICATIONS

• Diploma in any discipline;
• Candidates with at least 2 years of experience handling agricultural products and commodities trading will have an added advantage;
• Customer-oriented and able to work under pressure in a fast-paced environment;
• Good interpersonal communication and negotiation skills;
• Meticulous, possess initiative and strong problem-solving skills;
• A team player, independent and self-motivated.

We are part of The Parentinc Group, one of Asia’s fastest-growing tech companies headquartered in Singapore. Our flagship brand, theAsianparent, is Southeast Asia’s largest content, community, and commerce platform for parents, with a reach of over 30 million users and app rating of 4.9.

Established in 1998, Motherswork is a leading omni-channel retailer of premium mother, baby, and kids’ products in Singapore, China & Vietnam. We carry over 300 esteemed brands and today , Motherswork has evolved into a comprehensive, multi-channel destination, providing aseamless shopping experience for parents seeking the very best for their children at every stage of parenthood.

We are looking for a manager to lead our Singapore & SE Asia online operations. Join our mission to help parents have healthy pregnancies and raise healthy children and families.

www.motherswork.com.sg; FB: mothersworksg and IG: @motherswork

Job Description

This manager will be part of company management team and a key contributor to drive and grow Motherswork.com.sg online sales and our marketplaces platforms in Lazada, Shopee, Amazon, Redmart etc. This is a people manager role and will manage a team of digital sales executives.

Responsibilities

· Develop strategy plans and marketing campaigns to drive online revenue and growth. Put together effective online Facebook campaigns, Google Ads campaigns and other media buy campaigns

· Work with product and digital team members to increase traffic and conversion of our e-platforms.

· Continuously engage various regional e-commerce partners by initiating and facilitating marketing campaigns and programmes. Manage digital marketing spend.

· Perform Sales analysis, insight gathering & sales forecasting.

· Reinforce online customer service experience by overseeing the design, content management, navigation, performance marketing and functionality of the e-platform websites.

· Online Operation Setting for Website & Marketplace, promotion setting and sales execution.

· Work with buyers to plan inventory requirement to meet sales target.

· Develop online team capabilities.

Requirements

· Degree/Diploma in Business/ Marketing/Digital technologies

· At least 3 years working experience in managing brand websites and online market places. Proven record of managing platforms a must

· Extensive experience as an e-commerce manager with people management skills.

· Strong team player who can wear many hats and always be part of the solution.

· Expertise in all aspects of the sales process – from intensive digital prospecting, accurate forecasting, inventory management.

· Well versed in the latest news and trends in the world of e-Commerce

· Strong organizational, planning and problem solving skills

· 5-day work week.

. Work location: Kallang, Singapore

Develop strategy, managing and collaborate with distributorship in local and South East Asian to achieve sales budget, Key performance Indicators and monitoring marketing activities.

• Drive collaboration with internal and external stakeholders for current business expansion, new business development and implementation strategy including budget and cash-flow projection, milestone and required resources based on market demand evaluation and strategic fit in SEAI region.
• Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and regional levels.
• Lead regular high-level communication with Japan’s factory, sales department and distributors in the region for project development strategy and planning
• Manage financial and budgetary requirements of sales and service operations, continuous improvement and change management initiatives for time, cost and quality improvements.
• Drive team performance, train and develop team members in enhancing technical product knowledge, management of distributors and succession planning.

Requirements:

• At least 15 years of sales and management experience in light construction machinery, good knowledge in import & export businesses preferred.
• Possess good knowledge in technology market and experience in digital solution enablement including consultation, design, and or implementation.
• Excellent interpersonal communication skills.
• Excellent presentation and leadership skills.

Castlery is looking for a Assistant Manager, Commercial Planning to join our Commercial Team

The Commercial team is focused on the company’s overall strategic direction and working across the entire business on planning and key initiatives. We support this with insightful perspectives on external market trends and internal performance to identify opportunities for growth.

What you’ll be doing

• Work with our top team to shape company direction by solving key strategic questions
• Partner with our functional teams to drive our business planning rhythm and coordinate execution to reach our company objectives
• Analyse market, financial and consumer trends as a framework for better decision-making
• Assess and challenge our performance and processes with constructive ideas
• Design and lead execution on special projects with a cross-functional team
• Grow, attract and retain talent

What you’ll need

• 5+ years in strategy role in consulting, investments, tech or leading MNCs / government agencies
• Bachelor’s degree or higher
• Strategic thinker that can see the big picture and is comfortable with the details
• Independent problem solver, effective communicator, trust builder
• Team player comfortable working across teams to drive change
• Experience in retail or consumer sector will be a plus
• Familiarity with our key markets (Singapore, United States, Australia) will be a plus

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

Job Description & Requirements

· Greet guests and visitors warmly and make them feel welcome and attended

· Manage guests/customers queries, requests, feedbacks

· Answer phone an email inquiry from potential guests in a timely and respectful manner

· Receive and redirect mail, phone calls, packages, etc

· Anticipate guests needs to accommodate them and provide an exceptional guest experience

· Perform basic administrative/secretarial/reception duties

· Maintain inventory of supplies and order new stock as needed

· Running errands to assist guests/customers

· Handle promotion for events, voucher claims etc

· Record incident reports and assist in follow up actions (if any)

· Ensure that guest spaces and lobby are always clean and tidy

· Any other ad hoc duties as assigned

• Provides leadership to the sales team
• Motivates and encourages sales team to ensure quotas are met
• Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
• identifies and analyzes customer preferences to properly direct sales efforts + Assigns territories and sets quotas for sales teams
• Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs
• Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations
• Collaborates with executive leadership to develop sales quotas and strategies
• Prepares sales budget; monitors and approves expenses + Acts as company representative at trade association meetings.
• Performs other duties as assigned
• Excellent verbal and written communication skills
• Proficient with Microsoft Office Suite or related software

Your role at Afterpartybride is to guide brides-to-be in selecting the perfect wedding gown and provide an exceptional bridal experience at our studio. We specialize in unique local design gowns, particularly mini gowns Singapore, ensuring each piece is styled to reflect the bride's individuality.

Responsibilities:

• Conduct consultations and fittings, advising brides on gown selection.
• Respond promptly and professionally to client inquiries.
• Coordinate fitting appointments and work with seamstresses to ensure precise tailoring.
• Manage client records and gown rentals efficiently.
• Assist in studio operations and support the manager as needed.

Requirements:

• Excellent communication and problem-solving skills.
• Fashion-forward with an eye for styling trends.
• Positive attitude, attention to detail, and ability to multitask.
• Availability to work Saturdays, 10am-1pm and 3pm-7pm.
• Able to commit for Saturdays for consecutive 3 months.
• Female candidates preferred.
• Proficiency in Mandarin a plus.
• Minimum 1 years' experience in customer service or sales preferred.

Benefits:

• Competitive hourly rate of $11 for 7 hours.
• Opportunities for commission based on performance.
• Work-life balance with only Saturday shifts. (Part time)
• Training provided for fitting services.
• Located at our Afterpartybride: 3 Irving Road, #01-25 Singapore 369522.

Job Description:

1. Attend to inbound call/email enquiries and provision of advise to members of public.
2. Deliver positive service experience, address queries effectively and accurately.
3. Prompt escalation of requests for resolution where appropriate.
4. Compile, record, input information accurately into relevant systems.
5. Any other duties assigned by supervisor.

Working Arrangement:

Working Hours:

Monday to Thursday: 8:30am – 6pm

Friday: 8:30am – 5:30pm

Sat/Sun: Off

Contract Duration: Imm - Dec 2024

Salary: $2400-$3100/Month

Location: Near Maxwell

Job Requirement:

- Prior experience in customer service will be useful

Sales and Business Development:

• Identify and pursue new or existing business opportunities within the marine industry.
• Establish and maintain robust connections with current clients to ensure customer retention and satisfaction.
• Develop and implement effective sales strategies to meet revenue targets.

Technical Support and Service:

• Offer technical support to clients, addressing inquiries, and suggesting solutions to meet their specific needs.
• Collaborate with the technical team or third parties to ensure the timely and efficient resolution of customer issues.
• Manage the entire process of addressing customer inquiries and resolving issues.
• Supervise the execution of marine service projects, ensuring they are completed on time and within budget.
• Coordinate with internal teams and external partners to deliver high-quality service to clients.

Documentation and Reporting:

• Keep accurate and up-to-date records of sales activities, customer interactions, and project details.
• Ensure the generation of service reports in accordance with services rendered on board vessels or in workshops.
• Ensure service reports and other relevant documentation are endorsed by the end client to their satisfaction.
• Prepare regular reports for management on sales performance and service delivery.

Requirements:

• Preferably hold a Bachelor’s degree/diploma in Marine Engineering, Mechanical Engineering, or a related field.
• Demonstrate proven experience in sales/service within the marine industry, with a strong understanding of marine products and services.
• Possess technical knowledge and proficiency in marine engineering concepts.
• Exhibit excellent communication and interpersonal skills.
• Display the ability to work independently and as part of a team.
• Express a willingness to work/attend calls outside normal working hours.