Job Summary

The Program Manager or Senior Engineer will support business development activities, oversee the execution and transfer of new programs to designated operational sites, and ensure programs meet both internal and external customer goals and standards. This role involves managing cross-functional teams to successfully implement new projects in the production/manufacturing unit while maintaining cost and schedule objectives.

Key Responsibilities

• Lead and direct cross-functional teams in the execution of programs.
• Ensure the successful qualification and implementation of new projects in production units.
• Track and monitor project progress to meet timelines and cost objectives.
• Actively follow up on sales leads and take the lead in business development activities.
• Serve as the primary technical contact for customers on strategic or sensitive issues.
• Prepare quotations for molding projects involving new tooling.
• Collaborate with manufacturing teams to establish workflows and production concepts that optimize efficiency and meet customer requirements.
• Identify and define engineering requirements for new projects.
• Initiate equipment procurement activities as needed, in collaboration with the Purchasing team.
• Plan and execute tooling qualification activities with supporting teams to ensure project success.
• Ensure compliance with workplace health and safety (EHS) policies and actively contribute to EHS initiatives.

Requirements

• Degree in Mechanical Engineering or a related field.
• Minimum 3 years of relevant experience preferred.
• Experience managing healthcare products is an advantage.
• Strong understanding of project management and production processes.
• Proficiency in IT tools (MS Office).
• Excellent communication, organizational, and planning skills.
• Ability to work independently, take initiative, and manage multiple tasks in a fast-paced environment.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

As Senior Assistant Manager , you will deliver the services provided by HR Group Shared Services in a consistent, accurate and timely manner. This involves working with various stakeholders in supporting the On/Offboarding and Onsite related activities.

Job Responsibilities

• Provide support to the Manager and Team Lead in the review, development and implementation of policies, plans, processes and programmes.
• Work with Institution HR Business Partners and staff in providing value-adding HR services and support.
• Administer and execute HR functions and processes in relation to On/Offboarding.
• Support and improve on-site experience for new hires and leavers through On/Offboarding stages.
• Ensure the services are delivered in line with policies and comply to all relevant Legislation requirement.
• Deliver the HR activities that meet the service level agreement (SLA) and key performance indicators (KPIs) within HR Group Shared Services.
• Ensure HR systems are maintained accurately based on agreed procedures and team standards.

Job Requirements

• Diploma in Human Resource or Business-related discipline.
• Minimum 1-2 years of relevant experience, especially in healthcare sector
• IT savvy and comfortable with the use of Microsoft Excel to handle large amount of data

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chua Pei Jie Emily

Registration Number: R24125061

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Remuneration:

• Salary: Up to $10,000, with AWS and Performance Bonus
• Private Healthcare Sector

Key Responsibilities

• Serve as the Head of Finance and manage a group of accounting team.
• Lead strategic and business planning, collaborating with internal stakeholders.
• Oversee statutory audits, ensure timely resolution of audit queries, and handle statutory account filings.
• Prepare investment reports and review accounts submitted by the Fund Administrator.
• Prepare presentations and reports for Board and Audit Committee meetings, senior leadership discussions, and strategic group projects.
• Lead the annual budgeting process for the Group.
• Review and enhance finance processes to ensure strong internal controls while balancing efficiency.
• Optimize treasury functions.
• Support ad-hoc business development projects and initiatives.
• Review processes and policies, implement changes, manage patient pricing, and handle grants management.
• Manage multiple projects simultaneously, ensuring timely and high-quality outcomes.

Requirement:

• Degree in Accountancy or professional accounting qualifications (ACCA, CPA).
• Minimum 7 years of relevant post-graduation experience, with at least 5 years in a supervisory role.
• Experience in the healthcare industry is an advantage.
• Proven ability to drive financial modeling, develop processes, and lead treasury optimization.
• Experience in process reviews, policy implementation, patient charge pricing, and grants management.
• Strong track record in process improvements and team development.
• Technically strong with excellent analytical skills.
• Strong interpersonal and communication abilities, capable of interacting at all levels of the organization.
• Strategic thinker who is also willing to engage in hands-on tasks as needed.
• Able to manage multiple projects concurrently, meeting deadlines without compromising quality.
• Advanced proficiency in MS Excel and PowerPoint; experience with Oracle or similar systems is an advantage.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Overview
Our client is looking for a finance manager to assist the Head of Finance in overseeing the accounting and finance functions of the company. This includes AP, GL, FP&A, financial reporting, financial compliance, and people management.

This role plays a pivotal role in supporting decision-making of the company through long term strategic planning, business partnering and collaborating with key stakeholders.

Role

• The Finance Manager directly reports to the Head of Finance.
• Office is located in Sembawang.
• 5.5 days work week. Monday to Friday (work in office, 8.30am to 5.45pm), alternate Saturdays (flexible work arrangement).
• Friendly working environment.
• Salary range from $6,500 to S$7,500.

Key Responsibilities

Accounting Management:
- Oversee the accounting function, including AP, GL, and payroll posting.
- Ensure financial compliance with relevant accounting standards and regulations.

FP&A:
- Develop and manage the annual budgeting process.
- Conduct financial forecasting and variance analysis.
- Prepare detailed financial reports for stakeholders and management.
- Identify opportunities for cost optimization and efficiency improvements.

Cash Flow Management:
- Monitor cash flow and liquidity to ensure sufficient resources for operational needs of the company.
- Develop cash flow forecasts and manage working capital.

Financial Reporting:
- Prepare monthly, quarterly, and annual financial statements.
- Analyze financial performance and provide insights to management for business investments and resource allocation.

Strategic Planning:
- Collaborate with senior management to develop long-term financial strategies.
- Evaluate investment opportunities and financial risks.
- Drive continuous improvements in financial processes, systems, and reporting tools.
- Collaborate with cross-functional teams to support business initiatives and provide financial guidance.

Compliance and Controls:
- Ensure compliance with tax regulations and IFRS.
- Implement and maintain internal controls to safeguard company assets.
- Support audits and reviews as required.
- Pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
- Manage relationships with external auditors, tax advisors, and other financial stakeholders.

People Management:
- Lead and mentor the finance team, fostering a culture of continuous improvement.
- Provide training and development opportunities for staff.

Education and Experience

• Bachelor’s degree in Finance, Accounting, or a related field.
• CPA, CA, ACCA or related professional qualification is required.
• Minimum 5 years of relevant accounting/FP&A experience in leadership positions, experience gained in F&B or F&B Manufacturing industry is preferable.
• Strong background in Accounting and FP&A.
• Proficient in Microsoft Excel and financial modelling.
• Experience using SAP or related ERP system (e.g. Oracle) would be an added advantage.
• Good analytical and problem-solving skillset, with attention to detail.
• Excellent communication, presentation, and organizational skills.

How to Apply

Please send your most updated CV (in Microsoft Word format) to Felant Ho at [email protected] for a confidential discussion.

EA Registration No. R24121797 | EA License No. 23S1885

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is APAC’s leading Corporate and Advisory Services firm. They are looking for a Finance and Accounts Manager to assist their team for the next phrase of their business. They are located in South – easily accessible.

Key Responsibilities:

• Manage and deliver financial services for diverse clients, ensuring timely completion and high-quality results.
• Review and oversee client accounts, statutory reports, and service tax returns monthly.
• Consolidate group accounts and prepare head office reports for clients with multiple subsidiaries.
• Evaluate client accounting systems and recommend improvements in internal financial controls.
• Monitor regulatory compliance and ensure adherence to current disclosure standards.
• Liaise with clients, auditors, and tax agents on accounting-related queries.
• Guide junior staff and manage billings and collections for client services.

Requirement:

• Diploma / Degree in Accountancy
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Location: Jalan Kilang, Singapore 159409 (Bukit Merah)

Working days: Mon - Fri

Working hours: 8:30am - 6pm

Salary : $4,500 - $5,200

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries. In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport

Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the West - easily assessible.

Jobs Scope:

• Oversee daily warehouse, receiving, distribution, and maintenance operations.
• Optimize warehouse layout and space utilization.
• Develop and implement effective operational policies and procedures.
• Ensure compliance with regulations related to warehousing, handling, and shipping.
• Manage stock control, ensuring data accuracy and reconciliation.
• Prepare and manage annual budgets, monitor spending, and address variances.
• Coordinate with clients, suppliers, and transport partners to ensure smooth operations.
• Lead the recruitment, training, and management of warehouse staff.

Requirement:

• Degree in related field
• Relevant experience in warehouse operations
• Prior experience in implement process improvement is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

SiteLocation: East Side, Singapore

Working days: 5-6-5-6 work week (one week 5 days, one week 6 days)

Working hours: 8am - 5pm

Salary: $7500 to $9000

Requirement

• Masters/Degree in Civil & Engineering or equivalent, recognized universities under the BCA is a plus.
• Minimum 10 years of Experience. Experience in Civil Works, Dredging, revetment, construction of pier/wharf.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

Job scope

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Working Day: Mon to Fri

Working Hours: 8:30am-6pm

Location: Woodlands South

Salary: Basic $4000 - $4800 + AWS + Performance bonus twice a year

About the Role

You will be part of the Business Development department, responsible for formulating and executing tenant leasing strategies and building strong tenant relationships within our Food court/Coffee Shops.

Suitable candidate need to be highly sensitive to what is happening in the food industry market, you will be able to identify market trends, and capitalize on opportunities to secure new tenancies. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to space requirements.

You will report to the Head of Business Development to:

Responsibilities:

• Source and explore potential food tenants both locally & abroad (including new start-ups) for partnership and development through site visits and/or cold calling.
• Partner and help existing talented tenants/hawkers with passion to grow and expand operations within the food court chain.
• Track and analyse the sales performance of tenants.
• Plan and implement the tenancy mix. Being able to identify suitable tenants that fit into the desired tenant mix. Constantly strengthen and refresh food mix with new and exciting food concepts.
• Lease management and administration.

Requirements:

• Diploma / Degree in Business, Real Estate or related fields with minimum 2 – 3 years of relevant working experience in tenancy management and leasing.
• Proficient in MS Office applications.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

• Oversee the accuracy of forecasts, pipelines, and baseline metrics for different revenue streams across regions for MNC accounts.
• Lead weekly and regular customer calls and business reviews, focusing on operational performance.
• Manage issue resolution with third-party vendors, serving as the primary escalation point for critical customer concerns.
• Coordinate multiple customer accounts at both regional and global levels, ensuring operational efficiency and high customer satisfaction.
• Drive functional issue resolution and strategic initiatives from a management perspective.
• Collaborate as a key member of the Regional Program Management Team, fostering cross-functional partnerships.
• Ensure consistent achievement of customer KPIs and SLAs, driving continuous improvement initiatives.
• Maintain and update regional SOPs, promoting best practices across teams.
• Lead and participate in customer-focused activities across various functional areas, including sales, customer service, billing, and operations.
• Play a crucial role in vendor sourcing and provide advice on cost reduction strategies, while ensuring customer requirements are met.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Key Responsibilities:

• Lead and manage the HR & Admin team, providing guidance, training, and support to ensure high performance and continuous development.
• Oversee the recruitment process and onboarding of new employees, ensuring a smooth and positive candidate experience.
• Develop and implement HR policies and procedures in alignment with company objectives.
• Manage employee relations, including grievances, disciplinary matters, and conflict resolution, to promote a harmonious workplace.
• Administer payroll, employee benefits, and leave management.
• Ensure compliance with the Employment Act and company regulations.
• Collaborate with senior management to develop HR strategies that support business goals.
• Drive employee engagement and retention initiatives, as well as learning and development programs.
  
  Requirements:
• Degree in Human Resources, Business Administration, or related discipline.
• At least 5 years of HR experience, preferably from contruction or Shipyard/ Marine offshore Industry
• In-depth knowledge of Employment Act and HR practices.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication abilities.
• Proficient in HRIS and Microsoft Office suite.
• Engergic, Hands-on manager who can implement changes
• Able to consider Assistant Manager profiles who wishes to move up to Manager level

Other Details:

Supervision: 4 HR Executive & 1 HR Assistant

Industry: Dealing with recycling of metals

Transport: Pick up available at various MRT in the West

Company Headcount: 200

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Assistant Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Assistant Manager:

• Lead annual performance, remuneration, and bonus reviews, collaborating with Regional teams and global headquarters.
• Oversee payroll preparation, ensuring accurate, timely employee payments in coordination with Finance.
• Manage employee benefits programs, including insurance, pension plans, and leave entitlements, ensuring up-to-date documentation.
• Ensure accurate, up-to-date employee data for Singapore and SEA countries, conducting regular checks.
• Identify opportunities to digitize HR processes, enhancing efficiency and employee experience.
• Manage visa and work permit processes, ensuring compliance with local regulations and government agency requirements.
• Maintain updated HR policies, procedures, and employee handbooks, providing guidance on local employment laws.
• Handle employee grievances, mediate disputes, and foster compliance with employment regulations.
• Support Regional team in onboarding, system updates, and preparing materials for meetings.
• Collaborate on health and safety initiatives, and lead ad-hoc projects as assigned.

Requirements:

• Degree in related field
• 6 years of relevent experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Purpose

Assist Front-of-House (FOH) management in providing customer service at any AHL venues and performing FOH services to all customers within corporate guidelines with the objective of providing high service standards.

Duties and responsibilities

• Provide high-quality front-of-house services at Arts House Limited venues.
• Function as Venue Officer (as scheduled), delivering excellent customer service to all patrons and visitors.
• Assist managers in maintaining venue standards and ensuring consistency in venue operations.
• Supervise the upkeep and presentation of public areas.
• Support the coordination of special events and gala performances when needed.
• Address and resolve issues or complaints.
• Ensure adherence to safety protocols and emergency evacuation procedures.
• Conduct public tours of the venues, as required.
• Provide hospitality services for partners, guests of honor (GOH), and VIPs.
• Maintain the Customer Service counter/front-of-house, including the display of posters, brochures, and other materials.
• Lead in-house tours at AHL venues.
• Manage and supervise casual staff during performances and events.
• Assist the Customer Service Manager with the training of casual staff, as needed.
• Carries out general customer service duties, including reception tasks at the Information Counter.

Qualifications

Educational qualifications

• Diploma with a good pass in English or equivalent work experiences

Experience

• 2 years' experience in customer service or event management

Specific Skills required

• Strong customer service skills, with the ability to interact with the public in a friendly and professional manner.
• Excellent interpersonal and communication abilities, proactive with the capacity to think quickly and solve problems effectively.
• Proficient in spoken English and a second language.
• Basic computer proficiency, including Microsoft Office.

Note: This is a 2-year contract position. Required to perform shift duties.

Service Crew Responsibilities:

- Greet and welcome customers in a friendly manner

- Be knowledgeable of the food & beverage menus

- Prepare outlet for service - table settings, top-up of condiments, and other preparatory tasks

- Provide customer service, take orders, and be able to give good recommendations

- Maintain cleanliness of the outlet

- Any other ad-hoc duties

Benefits:

- Sales incentives

- Attendance incentives

- Annual leave

- Medical expenses coverage

- Taxi claims when applicable

Non experienced candidates are welcome to apply!

• Basic $4000 - $5200 + Variable Bonus + Allowances
• Excellent Welfare and Benefits + Career progression
• Working location: West / Northeast (Both location available)
• Working hours: 8:30am – 5:30pm (Mon – Fri)
• BMS (Building Management System) // ACMV // Control Valve
• Mechanical Engineering - Training Provided

Job Responsibilities:

Liaison with Subcontractors:

• Coordinate with subcontractors for project updates and service execution, ensuring alignment with technical specifications.
• Monitor subcontractor performance to uphold quality and safety standards.

Client Interaction:

• Serve as the primary contact for clients regarding service inquiries and project progress.
• Attend client meetings to discuss project requirements, timelines, and address any concerns.

Project Management:

• Track and manage service projects, ensuring timely delivery and adherence to client specifications.
• Assist in preparing and submitting project documentation, including service reports and compliance materials.

Coordination of Meetings:

• Organize and participate in internal and external meetings to discuss project status and resolve issues.
• Prepare agendas and meeting notes, ensuring effective communication among stakeholders.

Documentation and Reporting:

• Maintain accurate records of project activities, subcontractor communications, and client interactions.
• Generate regular progress reports for management and stakeholders.

Continuous Improvement:

• Identify opportunities for process improvements in service delivery and communication.
• Collaborate with team members to implement best practices, enhancing operational efficiency and customer satisfaction.

Requirements:

• Diploma/Degree in Mechanical Engineering or Electrical Engineering or any related discipline
• Training will be provided for candidate without or with lesser experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Salary: $2000- $3500
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Job Description:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in automobile industry (Electrical & Mechatronics) will be an advantage
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirements:

• Minimum Diploma in electrical and electronic or mechatronics engineering
• Posses Class 3
• Min 3 yrs experience

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Salary: $2000 - $3800 ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

What You'll Do:

• Ensure Hygiene and Safety: Follow personal, food, and beverage hygiene standards. Adhere to workplace safety and health policies.
• Customer Assistance: Attend to customers for collection, walk-in purchases, or dine-in. Respond promptly to email and social media inquiries.
• Maintain Service Area: Keep the service area and retail stock organized and well-maintained.
• Order Packing and Coordination: Assist in packing orders and coordinating deliveries.
• Support Sales and Marketing: Stay updated on sales and marketing activities. Process stockist orders and coordinate fulfillment.
• Manage Inventory: Maintain records of inventory and supplies. Ensure the latest products are updated in the POS system.
• Handle Events: Assist with planning and executing internal and external events. Set up and clean event spaces.
• Café Operations: Prepare and serve food and drinks. Ensure the café is stocked and clean. Handle cash and financial paperwork.
• Retail: Assiting customers with queries and curating bespoke chocolate collections to suit their needs.

What We're Looking For:

• Passionate About Service: You love providing great customer service and making people happy.
• Organised: You keep things in order and manage your time well.
• Team Player: You work well with others and contribute to a positive team environment.
• Detail-Oriented: You notice the small details and ensure everything is just right.
• Adaptable: You can handle various tasks and adapt to changing situations.
• Hygiene and Safety Conscious: You strictly follow hygiene and safety standards.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team.
• Quality Assurance: Supervise the quality of customer interactions by implementing and driving initiatives for quality improvement. Work closely with the vendor to maintain high service standards and enhance customer satisfaction.
• Operational Audits: Conduct thorough assessments of the call center’s operations to identify process and knowledge gaps. Collaborate with the vendor to develop and implement comprehensive action plans to address these gaps and promote continuous improvement.
• Process Enhancement: Lead the development, review, and optimization of work processes, Standard Operating Procedures (SOPs), and protocols to improve operational efficiency and service quality. Foster innovation and change management initiatives within the team.
• Customer Interaction Analysis: Analyze customer interactions in-depth to identify key drivers and trends. Use interaction analytics to gain insights into customer sentiments, enhance the customer experience, and optimize call center performance.
• Training and Communication: Lead the training and communication efforts for the call center team regarding new business initiatives, systems, policies, and procedures. Ensure the team is well-prepared to meet changing customer needs and organizational directives.
• Support for Management: Serve as a vital support to the Customer Service Manager in strategic decision-making. Assume leadership roles in special projects and initiatives that enhance the overall effectiveness of the customer service function.
• Additional Responsibilities: Perform other tasks and duties as assigned by the Customer Service Manager or senior management.

Requirements:

• Diploma or higher qualification with at least 4-5 years of experience in a call centre environment, including leadership or supervisory experience.
• Strong written and verbal communication skills, with the ability to influence and collaborate effectively
• Advanced proficiency in Microsoft Excel and data analysis. Experience with interaction analytics and customer experience management tools is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Highlights

• Full Time 44 hrs per week, 5 days/ Part-time max 35 hrs per week
• Staff meals provided
• Staff discount
• Training provided
• Immediate hiring

Responsibilities:

• Assist with restaurant's front of house daily operation
• Handle customer service, example, taking guests' orders, serving of food & beverages, providing table service etc
• Ensure guests' needs are met promptly
• Adhere to superiors' instructions
• Daily ordering
• Maintain overall cleanliness of the restaurant

Requirement:

• Good communication and interpersonal skills
• High initiative and energetic personality
• Possess good working attitude with a passion for service and strong team player
• Candidates with/ without working experience are welcome to apply.

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Answering incoming phone calls from customers and make appointment for customers.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Contributes to team effort by accomplishing related results as needed.
• Experience as a Receptionist, Front Office Representative or similar role is preferred.
• Experience handling multiple phone lines.
• Professional attitude and neat appearance.
• Strong customer service skills.
• Effective interpersonal skills, friendly with positive mindset.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Comfortable working in a fast-paced environment.
• Able to work on weekends.

JOB SCOPE:

The Customer Service Assistant/Associate (“CSA”), Retail, is responsible for delivering service and operations excellence. He/she also engages in innovation and productivity initiatives for the store. He/she handles customers’ enquiries (in-store, by email or phone) to drive customer experience across channels.

He/She operates in a fast-paced, diverse, and customer-centric store environment. As the first point-of-contact in the store, he/she serves as the ambassador of the organisation. Activities includes:

JOB DUTIES & RESPONSIBILITIES:

• In-person customer service, such as in-store greetings, customer service desk operations, attending to walk-in product returns.
• Remote/virtual customer service via phone, email or text.
• Providing pre- and post-sales support, including assisting customers with redemption, as well as supporting corporate redemptions.
• Maintain overall store operations.
• Any ad-hoc assignments assigned by the superior within reason.

REQUIREMENTS:

1. Retail experience is preferred.
2. Customer-oriented and able to communicate effectively.
3. Basic Microsoft Office skills and camera knowledge are required.
4. Must be able to stand for long hours at the retail front and must be committed to work on the weekends.