At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

• As an integral part of the finance team, you will be responsible for financial planning and analysis of the operations for the region
• Accountable to execute assigned standard tasks as listed below proactively and independently
• Responsible to support the development of top-down planning figures, communicate targets and summarize analysis for approval bodies.
• Conduct budget/forecast content plausibility checks and clarification, assess chances and risks per division.
• Analyze and comment important target/actual deviations relevant for overall group performance and identifying trends
• Prepare and review financial variances between Actual / Budget / Forecast financial results
• Working closely with the different cross functional teams.
• Advise and guidance for local country on Corporate guidelines and processes
• Ad-hoc projects

Qualifications

• University degree or equivalent in business administration, accounting, economics or related field
• Considerable work experience in Controlling > 5 years (some international experience preferred)
• Highly analytical with strong financial and problem-solving skills
• Ability to multi-task and work in a challenging fast paced environment
• Independent worker and analytical thinker with an ability to conduct data analysis and resolve complex problems
• Attention to detail and the ability to identify data patterns
• Good interpersonal, verbal and written communication skills and team work spirit
• Must have strong and advanced MS Excel skills and well experienced with Microsoft suite of products
• Experience using Hyperion Financial Management, Cognos Financial Performance Management Software in a large corporate environment

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Then please click the apply button above. You’ll be redirected to our Careers Portal where you’ll be able to submit your application.

Responsibilities:

Work with the Head of Sales & Management team to develop and execute sales plans and strategies to win new customers and expand share of wallet in target markets.

Build sales pipelines & budgets, track performance against targets, and undertake sales activities to meet or exceed sales targets through profitable growth.

Identify key decision makers and influencers of target customer accounts; develop new business relationships and foster existing ones.

Use consultative selling skills to develop proposals that meet customers’ needs based on Greenpac's range of products and services, including Total Packaging Solutions, logistics and sustainable packaging.

Analyze project financials and viability (revenue, margins, profitability, contracts) and prepare business case (pricing and costs) for approval by Management.

Work with Customer Service, Procurement, Production and Operations teams to ensure solutions, products, and services as sold to customers are executed and delivered impeccably.

Proactively manage all customer relationships and resolve issues expediently.

Organise regular business reviews and initiate activities to maintain good relationships with key customers.

Monitor competitor activity and gather market intelligence; stay in touch with industry trends and developments and adjust sales strategy accordingly.

Prepare and present periodic sales reports and updated forecasts for Management review.

Requirements:

A Degree or Diploma in any discipline.

Minimum 5 years of working experience in sales, business development, consultancy, solution design or commercial roles.

Preferably with background in packaging, manufacturing, or logistics environment.

Strong business development, selling, communications and people management skills.

Demonstrated business acumen, resourcefulness, and ability to solve problems.

Anyone seeking a new challenge and desires to be a change agent for a greener world.

A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Medicine, Humanities, Arts, & Social Sciences, and Graduate colleges.

Responsibilities:

The Asst Manager, Entrepreneurship Development Programme (EDP) will execute the EDP of NTU Entrepreneurship Academy (NTUpreneur) to promote and market courses, recruit participants, oversee instructors and outreach activities, manage timetabling and other related matters to ensure smooth operation of the programme. The Asst Manager is required to ensure and provide participants and instructors with good operational and administration support of the programme. The incumbent will be required to source external funding and support from the government for CET grants, submit and seek SSG’s approval for subsidies on new courses. S/he will generate monthly reports to the Director of NTUpreneur, track expenses and cost to ensure business viability, without compromising the quality and the outcome of the programmes.

Develop new Continuing Education and Training (CET) courses and promote NTUpreneur’s CET courses to attract participants

• Strategically position NTU Entrepreneurship Academy’s Entrepreneurship Development Programmes (EDP) in the marketplace.
• Collaborate with NTU faculty and industry practitioners to develop relevant courses and activities.
• Acquire and procure external funding and subsidies for programme development.
• Mobilise internal stakeholders to design training programmes that meet funding and subsidy requirements. Play an integral role in strategic planning and programme development.

Excellent Programme Delivery to ensure good learning experience

• Oversee day-to-day operations, including class and classroom management.
• Attend to ad-hoc and urgent enquiry and help to solve problems as and when required.
• Provide on-site support and serve as the primary contact point for programme participants.

Oversee EDP’s marketing and publicity efforts

• Create a marketing plan and strategies to target at the right audience effectively.
• Draft and design publicity materials.

Engage in the Planning of the Programme for future growth

• Actively engage in and provide insight in policy and operational discussions at a team level, where required.
• Initiate in discussions with prospective corporate clients or individual participants.

Oversee Instructor and Mentors’ Schedules and Engagement

• Facilitate to increase instructors and mentors’ pool.
• Arrange and coordinate with instructors and facilitate on-site operations where required.
• Plan time-table schedule for staff and students.
• Administer and compile instructors’ evaluations.

Ensure corporate governance

• Facilitate the planning of the annual budget exercise.
• Set targets to ensure programme viability against cost of staff.
• Track financial progress to ensure proposed financial targets are met.
• Provide support in the annual audit exercise.

Requirements:

• Bachelor degree in any discipline
• Knowledge in entrepreneurship and the start-up ecosystem
• Knowledge and experience in running CET programmes
• SSG funding application processes
• Budget planning and revenue projection
• Preferably with 3 to 5 years relevant work experience in CET management/ administration
• Demonstrated ability to build and maintain relationships with diverse stakeholders
• Experience in working with professors, government agencies and international organisations will be advantageous
• Excellent oral and written communication skills
• Capability to work independently to drive the execution of projects with the team
• A comprehensive network of industry contacts, including government, large corporations, SMEs and the start-up community would be an advantage
• Demonstrated resourcefulness, strong problem-solving skills, and the ability to multitask efficiently, even under tight deadlines
• Creative and ability to conceptualise and develop educational programmes that meet industry needs
• Meticulous and eye for details in planning and organising programmes
• Energetic and passionate about the business of executive education

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Provide the leadership, management, and vision necessary to ensure proper operational controls, administrative and reporting procedures
• Establishing plans, budgets and result measurements, allocating resources, reviewing progress
• Establish and maintain effective working relationships within the team and the company
• Develop and mentor staff for performance excellence and career development
• Develop and implement policies, processes and standards to meet all regulatory requirements
• Establish training programs to implement initiatives
• Identify cost optimization opportunities
• Oversee the operation of the plant
• Any other duties and responsibilities as and when assigned by the company

Job Requirements

• A team player
• Degree / Diploma holder
• Independent and possess sound analytical and communication skills,
• 3 Years of relevant experience
• Experience in Power Plant industry is an advantage

1. General and Administrative

· Uphold company’s core values and maintain a professional appearance and demeanours that reflects the company’s commitment to quality, continuous improvement and care and respect for individuals.

· Plan and coordinate with relevant team(s) to produce and prioritize jobs and, when necessary, reorganize to meet deadline changes and updates.

· Comply with all health and safety standards and workplace legislation.

· Communicate effectively with the assigned supervisor, internal teams and own team, informing and updating them regularly to guarantee that customer objectives are met and follow systems and procedures outlined in the company manuals.

2. Scope of Work

Operations Management

• Determine priorities dynamically and set planning assumptions for work-in-progress levels by products, cycle times and yields
• Manage manufacturing key metrics including loading, performance to commitments, on-time delivery and bottlenecks
• Evaluate the sustainability of manufacturing processes by preparing rough-cut capacity plans
• Improve operation planning through use data analysis.
• Analyse production efficiencies

Maximize resource utilization

• Manage material requirements planning taking into account the sales forecasts, production plans and production capacities
• Manage a balance between production requirements and manpower resources

Conform to management system requirements

• Integrate quality principles and methodologies to enhance engineering performance
• Evaluate Workplace Safety and Health management systems for compliance and improvements

Contribute to continuous improvement

• Evaluate the organization’s approach towards a lean enterprise
• Manage innovation practices in organization
• Analyse data for business insights identification
• Review manufacturing processes to reduce working capital and optimize inventory levels

Influence organizational development

• Develop on-the-job training program
• Develop workplace learning plans
• Lead change management in the organization
• Conduct interviews and make hiring decisions
• Resolve workplace grievances and disputes

Job Requirements:

• At least 6 years’ experience in production management
• Successful implementation of 5S, Kaizen, Lean Manufacturing, TQM, Lean Six Sigma advantageous
• Proficient in MS Office

Competencies:

• Technical Minded
• Hands On
• On the Ground
• Develop Staff
• Problem Solving
• Decision Making
• Communication
• Drive for Improvement
• Sense of Urgency

• Attend discipline engineering meetings to become familiar with design, special issues, etc. and to provide construction input and information when necessary. Attend subcontractor weekly and special meetings as required to monitor status and identify critical issues that may require owner input.
• Assist in developing subcontract requisitions as needed.
• Understand the construction scheduling logic and critical path with focus on the piping work. Monitor subcontractor progress and help EPCM look ahead to future steps necessary to keep construction progress on schedule. Also monitor the progress of Vendor’s personnel and support in solving interface issues will be with the responsible parties.
• Identify critical work and make sure that team is informed of why the work is critical and when the work will be done. This could be technically critical work that must be witnessed (torque of bolted connections) or safety critical work (hazardous lift, work near energized equipment). This is done so that Evonik specific expertise can be brought to bear on the critical issues. Some of the work on the SIMEX project is taking place in a running plant, and these interfaces are critical. Managing or assisting in managing the interface between the project and the running plant will be a considerable portion of the incumbent’s work.
• Review Field Instructions (field changes for subcontractor) for accuracy and get appropriate approvals within Evonik.
• Review and monitor implementation of Piping Inspection and Test Plans (ITPs), witness as needed hold points or critical steps. Check that test and acceptance documentation is in order. See that non-conforming deliveries and workmanship are documented and corrected.
• Support the safety program by participating in safety walks and other safety events. Develop and support alignment between EMSEA and SIMEX safety programs and emergency response plans. Set a good example by following all safety rules and recommendations.
• This is not an exhaustive list of the work that may be required of the person filling this position. For example, the incumbent may assist with commissioning and start up tasks.

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfill their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us to do the best work of your career and make a profound social impact as a Service Delivery Engineer on our Service Delivery Team in Singapore.

What you’ll achieve
As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You will:
•Perform specific delivery support activities for a single customer
•Assist in coordinating development and consolidation of technical and process documentation
•Focus on activities like data analytics and reporting
•Assist with analyzing specific issues with the customer
• Partner with Dell team(s) to provide an outstanding experience to the customer

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•2 to 5 years of related experience
•Good organizational and planning skills to coordinate program deliverables
•Ability to set priorities and delegate
•Excellent analytical and problem-solving skills

Desirable Requirements
•Bachelor’s degree or an advanced degree
•Proven experience in a similar roleHere’s our story; now tell us yours

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

• Lead and manage daily Service Operations activities.
• Actively coordinate with the Project Coordinator in resolving customer service-related issues to address in a timely manner.
• Timely schedule all service-related jobs and ensure all stakeholders are well informed.
• Establish daily planning, appropriately assign task to service team and track status.

Job Description

Job Scope For Engine Technician

Engine technician, maintain and repair machinery on vessel. You will be responsible for ensuring functionality and reliability of machines, engines and mechanical systems with the instructions from supervisor. Engine technician must have manual dexterity and great attention to detail. They must be able to work with various machines and tools as well as follow all safety precautions.

The main job scopes were as follow.

• Familiarity with parts and components of engines, gearbox and machinery as well as the tools to fix them.
• (knowledge on 2 stroke and 4 stroke engine)
• Follow repair procedure and instruction from supervisor to carry out overhauling of components and provide great customer service
• Perform routine maintenance and general technical work on engine.
• Ensure overhauling of engine/machines meets vessel planned schedule.
• Ensure safety during work assignment.
• Ability to follow established procedures and practices and read instruction manual.
• Maintain & Ensure instrumentation devices with valid certificate and in good operating condition before use. (All lifting equipment and working tools)
• Report problems or concerns to supervisor immediately
• Accomplish organization mission by completing related results as needed
• A positive “can do” attitude to achieve company’s goals.

Requirements:

• Requires an ITE/Diploma certificate or its equivalent.
• Preferred with relevant experience within the engine overhaul industry, but not mandatory.
• Able to work well in a team with good interpersonal skills.
• Works under moderate supervision.
• On job training will be provided.
• For candidate who have a higher experience will be considered to a senior role.
• Salary will commensurate according to experience & qualifications.

Additional Information:

• 5 days’ work week.
• Transport provided.
• Variable bonus and better medical benefits.
• Career growth & learning opportunity.

Please send your application with availability, current & expected salary. We regret that only shortlisted candidates will be notified. Thank you for applying.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

Roles & Responsibilities

• Create a sales strategy to provide revenue retention, revenue growth, and new business for your personal client portfolio in order to reach or surpass your personal sales targets and overall organic business growth goals.
• Create and implement client relationship management plans to identify and build relationships with relevant decision makers and influencers within own customer portfolio organisations, allowing for effective two-way information flow and understanding of where the company can deliver customer value and resolve issues.
• Sets clear objectives for each sales call or meeting; adapts standard materials to deliver engaging presentations to customer decision makers and influencers; asks pertinent questions to gather information, assess the level of interest of customers, and identify and respond to areas requiring additional information or explanation.
• Create a personal network in the business sector and represent the firm to clients and at business sector events. Obtains market knowledge and raises the company's visibility and reputation, as well as its goods, services, and capacity to deliver comprehensive safety solutions.
• Configure product and service solutions, as well as associated contractual conditions, to satisfy the mid- to long-term demands of clients, including input from appropriate internal specialists. Presents the solution to client representatives and negotiates an arrangement within a set of comercial constraints.
• In charge of updating CRM and effectively uses the CRM system to drive sales activity plans and provide timely reports.
• Build strong external customer relationships by collaborating internally and serving as the customer advocate in cross-functional teams

Qualifications:

• 3+ years of experience in a sales manager
• You will have experience of sales within marine industry
• You must be a self-driven professional
• An out of the box thinker capable of being creative
• Experience of fire safety equipment desirable but not essential
• Experienced in Salesforce

Description

Under general supervision, manages multiple internal projects involving a single discipline or department.

Drives various components of project planning and execution on multiple projects such as completion of multiple detailed project specifications.

Leads project activities across functional groups. Ensures that project deliverables are properly completed and directly impacts cost containment, efficiency or profitability of operations.

Provides guidance and mentoring to more junior team members.

Requirement

Requires completion of an undergraduate degree in Science, Technology, Engineering and Math (STEM), and 4 years of related experience.

A. Overall Purpose Of The Job

The incumbent is responsible for developing and driving new businesses as well as account extension businesses of existing clients within the Assigned Segments, from lead generation through to close.

Main responsibility is to aggressively drive new and account extension businesses for the Singapore market through the development of sales strategies and tactical execution of action plans in order to meet the monthly, quarterly, and yearly allocated sales targets.

Incumbent will be part of the Singapore Sales & Marketing team and is required to ensure alignment of Sales strategies within the Singapore market. This is achieved through the direction of Managing Director Singapore & Middle East in conjunction with Sales activities, campaigns, and strategies in accordance with the International SOS Group Sales leadership team.

B. Key Responsibilities

a. Sales Targets and Strategies Execution

(i) Develop and execute activities that will enable the achievement of the assigned sales targets

· To achieve the assigned sales targets on a monthly, quarterly, and yearly basis.

· To prepare actions plans and schedules to identify specific targets and/or opportunities within the assigned sales verticals.

· To ensure the required number of sales calls/visits to prospects and existing clients are achieved.

· To work with Head of Marketing and Communications, Singapore to ensure consistent lead generation. To qualify and follow up on the leads and/or referrals resulting from field activities.

(ii) Plan strategies, jointly with Managing Director Singapore & Middle East and Head of Account Management & Partnerships, that support the achievement of assigned sales targets

· To identify business opportunities via prospect development and/or evaluating the changes within the market environment.

· To analyzedata of existing clients and determine the appropriate sales approaches to enable account extension and up-selling of additional services/solutions.

· To review and develop strategies with regards to the verticals and/or initiatives that has been assigned.

· To provide timely sales pipelines updates when required and with the ability to accurately project the estimated close won period of the identified opportunities.

b. Clients & Prospects Engagement

(i) Focus on client centricity

· To maintain and enhance client relationship by providing support, information, guidance and following up on required sales activities whenever is appropriate.

· To cultivate effective business relationships with identified economic buyers, influencers, technical buyers, and buyers to ensure buy-in of solutions.

· To ensure prompt response to clients and prospects queries, ensuring the correct expertise, knowledge and personnel are involved in the response.

(ii) Ability to develop opportunities

· To participate in relevant sales and/or marketing events as deemed required by Managing Director Singapore & Middle East.

· To identify and attend trade meetings, industry conventions and networking events hosted by business associations so as to network and obtain sales leads.

c. Sales Administration & Support

(i) Strong focus on administration

· To provide support to Client Services team to ensure client related documentation, invoicing and entries within relevant systems are being managed accordingly.

· To support Finance team to ensure working capital targets for the assigned clients are being well managed according to the assigned Finance targets.

· To ensure the accurate and timely updating of sales related details, information and sales calls/visits made within the existing systems (e.g. SalesForce.com).

· To adhere to the required sales processes, procedures, and protocols.

(ii) Collaborate with relevant teams

· To work with Commercial Services team to develop competitive pricing that will enable the winning of the opportunities that has been targeted.

· To work with other relevant teams whilst pursing opportunities with existing clients and/or prospects (e.g. Medical and Security team, Operations team, Assistance Centre team etc.).

· To liaise and work with Singapore team members as well as relevant Group and other countries functions on all sales related activities.

(iii) Pursue opportunities to improve

· Maintains professional and technical knowledge by attending internal and/or external education workshops, trainings, briefing sessions and/or external events as arranged by the Managing Director Singapore & Middle East.

· Display keen interest in participating in the scheduled Sales & Marketing meetings.

C. Job Profile

Required Skills, Knowledge and Competencies

· Strong consultative selling and/or value selling business knowledge, preferably within the Corporate, Government and/or Education verticals.

· Result oriented, displaying high passion, drive and motivation so as to achieve the assigned sales targets and Key Performance Indicators (KPIs). Ability to identify what to do when performance deviates from plan and execute corrective measures.

· Strong analytical, problem and decision making capabilities. Able to analyze the information in a given situation and recommend the best course of action.

· A self-starter who is able to work with minimum direction whilst possessing both the desire and ability to develop constructive ideas to react to the ever changing business environment.

· Exceptional written and verbal communication skills. Able to communicate and deliver client presentation with ease and flair.

· Persuasive, articulate and able to work with and influence people of different nationalities, personalities and across all levels.

· Display good cross functional skills, with the ability to collaborate and communicate effectively within a demanding and culturally diverse matrix organisation.

· Stress tolerance, able to do the job/task with minimal anxiety level.

· Hardworking, persistent and a dependable team player.

Required Work Experience

· At least 5 years in a sales representative role.

· Proven track record in business development and account management activities, selling complex B2B solutions to multinational companies in a fast moving and global 24/7 environment.

Required Qualifications

· Bachelor’s Degree, Business and Marketing majors preferred.

Travel / Rotation Requirements

· Singapore based, with occasional travels within Asia, depending on business requirements.

Responsibilities

• Familiar with License Warehouse Custom procedures including able to handle permit declaration
• Liaise with customer on order processing, shipment booking with forwarder, inventory management and others administrative and customer service duties
• Liaise with freight forwarders / transporters on shipment booking, container trucking schedule, arrange courier and local delivery
• Attend to customer request and ensure customer satisfaction
• Ensure proper and timely billing / closing of all jobs in system and forwarded to the Accounting & Finance Department
• Assist to produce regular warehouse reports for management as and when required
• Manages customers complains and claims
• Assist in investigation on shipment failure or quality issue for performance and reporting, and following up to ensure resolution
• Ensure proper filing and documents archiving for audit purpose
• Ensure accurate order fulfilment in accordance with SLA / SOP /response guidelines
• Manages stocks reconciliation and ensure stocks discrepancies resolved in timely manner
• Prepare to undertake new project(s) as part of staff development
• Liaise with Singapore customs for inbound discrepancies and auditing
• Any others adhoc tasks as and when assigned by Assistant Manger

Requirements

• Tertiary or equivalent preferred
• Minimum 1-2 years of experience in 3PL warehouse operations preferably familiar with import and export processes, including different types of permits handling
• Knowledge in Form D and COO handling will be an advantage
• Familiarity with Bonded and Duty-Free products handling
• Knowledge of shipping terms and documents
• Able to multitask include handling of different systems, not limited to WMS and Oracle
• Proficient in Microsoft Office
• Strong command of spoken and written English
• Knowledge in Mandarin is an advantage as officers will be liasing with our Chinese counterparts
• Knowledge on SAP will be an advantage
• Knowledge of Trade first application (Singapore Custom) Qualification will be an advantage
• Only Singapore residents may apply

Responsibilities

• Support Production system of LifeAsia and Integral Group

• Program enhancements/developments related to Life Asia and/or group 400 system

• Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself

• Liaise with Web Application Team on Front-end applications on inter-related projects

• Perform system analysis, design and system unit/integration testing

• Prepare/update Technical Specifications and end user system job instructions documents

• Liaise with external parties pertaining to system collaboration and system testing

• Observe, maintain and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set

• Ensure quality deliverables, documentation and reporting for work assigned and performed

• Sound experience in Life Insurance industry

• At least 5 years hands-on coding experience in SMART 400 on AS400

• Knowledge of both Life-400 and Group-400 will be an added advantage

• Handle customer inquiry/tender for our products and services
• Process quotation and sales order on day to day basis
• Provide admin support to Sales and Technical Support Team to achieve sales
• Lead and manage assigned tender for submission that meets customer requirement
• Track and report on submitted quotation and tender status
• Monitor and keep clients informed on the progress of order as required
• Lead and conduct Contract Review of an order received from assigned accounts to ensure timely delivery
• Maintenance and preparation of presentation material, product information
• Assist in preparation of management reports on general activities and expected turnover and market trends
• To manage customer feedback and maintain relationship with the customers
• To act as a central point of contact for the customer on assigned orders/jobs and take a pro-active approach to customer liaison
• To facilitate with various department in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• In addition to these duties/responsibilities employee is required to carry out such duties as may reasonably be required

Endress+Hauser is a global leader in measurement instrumentation, services, and solutions for industrial process engineering. We provide process solutions for flow, level, pressure, analytics, temperature, recording and digital communications, optimizing processes in terms of economic efficiency, safety & environmental impact.

Our customers come from various industries, including chemical, food & beverage, life sciences, power & energy, mining, minerals & metals, oil & gas, and water & wastewater. Although we employed close to 16,000 individuals worldwide, we remain a family-owned company and family-owned companies are different. We believe that competent and motivated employees are the crucial factor for future success.

Become part of our team and write the next chapter in this success story with a career at Endress+Hauser, the "Partner for Process Improvement".

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager.

The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center
• Responsible for coaching, mentoring, and developing the Inside Sales Engineers
• Ensure strategic alignment of the local organization with the group strategy.
• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder
• Lead & drive the Customer Experience Management (CXM) program.
• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.
• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.
• Establish communication channels through which E+H Customers can reach out to us easily and effectively.
• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.
• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.
• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.
• To work with respective stakeholders to grow E+H Digital business.
• To work closely with External Sales in a team approach to serving the customers.
• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.
• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.
• Good understanding & operationally strong on processes for costings, quotations and proposals using CEP, SAP system.
• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.
• Any other tasks might be required by the Company to support the business strategy.

Requirements

· Work Experience in MNC and similar industry will be an advantage

· At least 3 years of relevant management experience

· Experience in managing and leading teams in a dynamic work environment

· Knowledge of relevant products and industries

· Technical knowledge of process automation and instrumentation

· Knowledge of SAP and Salesforce

Responsibility:

• Build overall Release plan
• Coordinate releases with various stakeholder teams (e.g infra, security etc) for the release dates
• Approve Release plan
• Change access board (“CAB”) approval
• Go / No decision facilitation
• Coordinate deployment into production with AMS release management
• Coordinate with relevant teams to ensure release changes are merged into other in flight code branches
• Configuration and version management of the releases
• Coordinate handover of release to AMS and release closure

Required Exp:

• 10+ Years including 5+ years in Telecom BSS domain
• Release Management– especially with CPQ, OM, Catalog, CRM, Marketing Management, Channels - Lead to Order, Order to Activate etc.

Required Skills:

• Delivery/Release management experience,
• Knowledge of CD/CI
• Experience in working with DevOps and Agile methodologies
• Team management skills
• Good understanding of application infrastructure, system architecture, and operating system

Position Summary

The incumbent will be responsible for overall management of the Quality Control (QC) Laboratory services and their related support teams. With extensive knowledge of compliance requirements relating to the QC function together with excellent verbal, written, and interpersonal communication skills the incumbent will need to be action-orientated, agile with respect to change management and a strong leader for the quality culture of the Laboratory and the site to achieve the site Quality Control operational objectives. Key accountabilities include:

• Lead, coach and develop a team of QC Managers, supervisors and their related laboratory teams ensuring that analytical (physical, chemical and microbiological) testing, data review activities and Laboratory equipment and systems on site comply with site Standard Operating Procedures (SOPs) and are performed in a safe and reliable manner to support manufacturing operations at the site and across all shifts.
• Ensure that the quality systems in the Laboratory are continually audited with new requirements implemented and all QC related operations comply with Good Laboratory Practices (GLPs), Good Documentation Practices (GDPs), current Good Manufacturing Practices (cGMPs) and Pfizer Quality Standards (PQS).
• Deploy and use Imex "way of working" for day to day operations, problem solving, escalation and continuous improvements.

Responsibilities:

• Responsible for developing and managing integrated Quality Systems and providing technical support and advice on Quality Control matters to other areas within the site: Production, Procurement, Supply Chain, Warehouse, and Process Development.
• Responsibility of setting up and implementing QC Laboratory quality systems and strategies for developing and implementing monitoring systems to collect, collate and present information on Quality Control Laboratory for performance management and bench marking. This includes review and approval of Standard Operating Procedures (SOPs) and periodic review processes.
• Responsibility for QC personnel management, QC project management, and ensuring that quality risks associated with the QC Laboratory operations are correctly assessed, identified and managed.
• Plan and track Quality Control objectives, timelines, priorities, and resources.
• Develop, write and present business cases for equipment, staff resources and service developments.
• Manage and ensure the provision of chemical and microbiological analytical services to internal/external customers to ensure that all starting materials/water samples/intermediates and final products are analyzed and tested according to the stipulated quality and regulatory requirements so as to provide accurate test results for correct GMP usage decisions.
• Develop and manage the operating budget and capital expenditure proposals for the laboratory to ensure achievement of operational targets.
• Ensure a safe working environment for the laboratory. Lead initiatives to improve safety performance and colleague engagement. Perform investigation related to EHS (as needed).
• Ensure that the laboratory equipment are qualified to meet regulatory standards, well maintained and in good working order.
• Work closely with the relevant process owners (i.e. Production, Procurement, Supply Chain, Warehouse, Process Development) for the introduction of new starting material sources.
• Manage and provide oversight of the strategy and execution of Analytical Method Transfer Exercise (AMTE) from other Pfizer sites and Centre functions for new products introduced to the site. This involves the development / validation / verfication of new /existing analytical methods for testing starting materials, process intermediates, APIs and plant cleaning samples.
• Lead and/or contribute to the implementation of the site and corporate projects in line with specifications and budget allocation.
• Promote use of Right First Time (RFT) methodologies and root cause analysis tools for analytical trouble shooting, safety and Continuous Improvement Projects (CIP). Using Statistical Process Control (SPC) methodologies for improving efficiencies and cost.
• Ensure the product stability programs are managed and testing data (including stability data) is reported for Annual Product Review Reports (APRRs) and regulatory filing in a timely manner.
• Ensure laboratory automation is functional at all times and supports laboratory efficiency.
• Support, promote and demonstrate Pfizer Global Supply (PGS) vision, values and leader behaviors.
• Manage, develop, and motivate staff to help realize their maximum potential to contribute towards achieving the site objectives.
• Uphold Pfizer's code of conduct and values.
• Play an active and impactful role in Tier processes by updating performance against metrics, highlighting & resolving issues, with appropriate escalations. Develop courses of action and drive implementation of solutions.
• Collaborate with cross-functional teams to drive flawless execution.
• Fulfil requirements of a first line leader (FLL) as described in site procedure that includes (but is not limited to) the below:
• Engage and inspire team on performance expectations and coach the team to meet expectations using Coaching Skills principles
• Effectively monitor the actions of team members. Ensure presence in the GMP work area to observe work activity and practices.
• Be available for direct report(s) for real time escalation of any concerns or support needs
• Be accountable for Good Data Management and Data Integrity understanding and performance of the team
• Be a role model to support a positive compliance culture
• Be vigilant for potential actions or behaviour that could result in breaches of GMP compliance or Data Integrity principles

Job Related Requirements:

• Effective problem solving skills.
• Demonstrated leadership, management and customer service skills.
• Excellent verbal, written and interpersonal communication and presentation skills.
• Demonstrated ability to interact effectively with senior management, auditors and regulators.
• Strong knowledge of analytical chemistry, analytical method validation, instrumentation, laboratory automation and production processes.
• Comprehensive knowledge of cGMPs, GLPs and data integrity requirements for Quality Control laboratories.
• Comprehensive knowledge of LIMS, HPLC, GC and laboratory equipment, experience in Empower software.
• Knowledge of six sigma, lean labs and standard work practices.
• Possess a can-do / pride to succeed attitude and be a positive influencer/role model.
• Embrace the use of digital technology to scale and speed up every form of interaction and action.

Education

Bachelor or Master or Ph.D. degree in Science (Chemistry preferred) or Life Sciences relating to Chemistry, Pharmacy, Pharmaceutical Sciences or Microbiology or a related science.

Experience

• Minimum 8-10 years of technical experience in Quality Control within the pharmaceutical, food, chemical or process industries. Additional experience in Quality Assurance is highly desirable.
• Minimum 5 years in a leadership/supervisory position of professional staff previously, or demonstrated capability to successfully lead large teams.
• Successful track record of continuous improvement, development and/or implementation of best practices in Quality Control Laboratories.
• Experience in an API manufacturing plant is preferred.
• Effectively communicate through written and oral means, demonstrated ability to interact effectively with senior management, auditors and regulators.

The incumbent will have the following core competencies:

• Project Management skills
• Team Leadership skills
• Communication skills
• Analytical skills
• OPEX skills

Job description

1. handle quotation, sales order , delivery order and invoice

2. communicate with customers for following up on delivery

3. take order and execute order

4. to do basic social media posting ( if can handle shopee, lazada and q0010 platform is added value)

Job requirement

1. able to work independantly

2. good time management and work with time line

3. multi task ability for work is require

4. some knowledge of words, excel and powerpoint to generate report ( vlook up and etc)

Responsibilities

• Responsible for the API, ISO and Safety certification program for the Group as Management Representative.

• Monitor the assembling, swaging, production, test & inspection of hoses to API Q1 and API Spec 7K standards.

• Conduct quality audits of product/materials compliance with API Spec Q1 and API Spec 7K.

• Prepare, document and implement API Spec Q1 & API Spec 7K, requirements and compliance.

• Conduct and supervise QA & QC inspection and testing.

• Research, prepare, specify and document all the necessary QA/QC manuals, procedures, inspection, testing process, risk assessments SOPs and work instruction relating to QA/QC activities and control.

• Provide accurate, reliable and prompt quality data by conducting tests/inspection on conformance to company protocols & methods, QA/ QC sampling regime and API Spec Q1 & API Spec 7K guidelines and requirements.

• Perform planned maintenance & calibration of QA/QC equipment to ensure accurate and optimal performance.

• Perform supplier quality audit and maintain quality performance.

• Coordinate and control the NDE by 3rd party inspectors including reviewing the NDE procedures and reports from 3rd party agency

• Monitor and update the QMS as per the latest edition of applicable systems and products standards.

• Perform Internal Audits and Chair the Management Review Meetings.

• With QMS experience in Semiconductor Industry.

• Any other ad-hoc duties as assigned

Roles & Responsibilities

• Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.
• Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department
• Ensure prompt service with enthusiastic working attitude.
• Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.
• Develop risk management contingency plan in the operation of the department
• Implementing display guideline and planogram
• Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

Job Description

Nanyang Business School competes with top business schools worldwide to attract senior professionals from diverse backgrounds to join its graduate programmes. The key purpose of the role is to provide world-class career services to NBS’s graduate students, and manage employer relationships in key sectors, and source for suitable positions for NBS’s graduate students.

The position holder is responsible for providing career services to MBAs and ensure students are successful in their post-MBA leadership journey. This includes sourcing for suitable jobs and internship roles for these MBA students.

Responsibilities:

1. Career office strategy and implementation:

• Engage with leadership to launch and operationalise strategic initiatives to keep career services at the forefront of providing optimal and efficient services.
• Engage with the careers team in providing multi-faceted career workshops, networking events, company presentations, etc.

2. Lead career and administrative support for MBA students in full-time and internship roles:

• Work with NTU/NBS and external stakeholders in ensuring all relevant job and internship opportunities are availed to MBA students in timely manner.
• Understand career goals of MBA students and provide guidance in job search and/or internship journeys.
• Provide student counselling to MBA students.
• Ensure timely submission of completed and graded assignments/reports for internship module.
• Ensure that all governmental, regulatory and the University’s policies and guidelines for internships are fully enforced for example restriction on the number of internship hours for international students during term time.
• Ensure all information required for ranking of MBA programme are securely captured and complete.
• Perform other essential duties and tasks specific to position.

3. Support business development and employer engagement to secure full-time jobs and internship opportunities for MBA students:

• Work with GSCDO sector leads to engage employers and increase placement rates of MBA students.
• Maintain understanding of market factors (national & global) relative to employer organisations.
• Build partnerships with companies that can provide full-time jobs and internships/industry project opportunities for students.
• Manage relationships with Senior Career Fellows, industry leaders who provide industry insights and also career coaching to students. Take charge of administrative matters as part of relationship management.

4. Provide counselling to MBA students:

• Understand student’s full-time jobs and internship goals and provide guidance in their job search.
• Provide first level insights across industries, and coach students to ensure readiness for career related interactions with employers.
• Develop and maintain close relationships with interns as well as industry partners, including but not limited to regular in-person site visits to intern’s workplace.

Requirements:

• Degree from a top-tier global business school is required.
• At least 7 years’ experience, with significant front-line and sales/business development experience.
• Proven track record of business development in past working experiences including successfully building internal and external collaborations.
• Experience in career services and/or working with post-graduate students with an Institute of Higher Learning, preferably within a business school, is advantageous.
• Experience in career services and/or working with post-graduate students within an Institute of Higher Learning, preferably within a business school, is advantageous.
• Excellent interpersonal skills and demonstrated ability in working with people from diverse and multi-cultural backgrounds.
• Outstanding presentation skills, including ability to deliver high impact presentations to senior executives.
• Meticulousness with good eye for details, and be able to work under tight deadlines.
• Team-player with a pleasant disposition and outgoing personality.