• Serve as the first point of contact for customers seeking technical assistance over the phone or email

• Perform remote troubleshooting through diagnostic techniques and pertinent questions

• Determine the best solution based on the issue and details provided by customers

• Walk the customer through the problem-solving process

• Direct unresolved issues to the next level of support personnel

• Provide accurate information on IT products or services

• Record events, problems, and their resolution in logs

• Follow-up and update customer status and information

• Pass on any feedback or suggestions by customers to the appropriate internal team

• Identify and suggest possible improvements on procedures.

Job Description:

• Overall management and co-ordination of the project
• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative
• Deemed as the Contractor’s agent in all dealings with the Customer
• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the System
• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Arrange for, co-ordinate and document project progress meetings and system change management meetings
• Prepare and submit progress reports
• Prepare and submit detailed implementation plans and schedules
• Manage changes within project constraints, e.g. scope, resource and schedule
• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule
• Take stock and track documentation, hardware and software supplied for the delivery of systems and services
• Manage project risks

Job Requirement:

• Successfully managed and implemented at least 2 projects for past 5 years
• Good command of English (Conversational, Written and Reading)
• Proficient in Microsoft Office
• Knowledge of financial accounting (GL, Billing, AR etc).
• Understand Cyber Security and best practices.
• Able to manage local and overseas projects
• Project Management certification (PMP) will be added advantage
• Contract / Commercial Law courses will be added advantage
• Experience in implementing fare collection system, mobility payment solutions or similar systems will be highly encouraged to apply.
• Possess strong leadership ability, good communication skills, EQ and excellent problem-solving skills in inter- organizational environment

Responsibilities:

• Managing risk-mitigating activities within the programs
• Supporting high-priority efforts, including issue remediation, strategic initiatives and process enhancements
• Engaging with business partners in both US and international locations to represent programs and corresponding requirements
• Understanding regulatory and internal issues management protocols and processes
• Identifying emerging issues and proactively managing functional and internal timelines, as well as risks, issues and dependencies
• Maintaining effective reporting and communication routines to achieve understanding of oversight activities
• Preparation of dashboards and presentation slides and reports
• Other ad hoc duties as assigned

Requirements and Qualification:

• Minimum Degree in Finance, Business or related disciplines.
• Ideally 3-5 years of relevant work experience in business controls, governance and/or risk management.
• Ability to be flexible in support of the maturing organization with an enterprise scope and mandate.
• Ability to appropriately influence key stakeholders and partners, and effectively challenge when necessary.
• Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes.
• Effectively communicate to inform, influence, and resolve key issues in a timely manner with all levels of the organization

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Job Description

- Manage the day-to-day work activities of the employees to ensure proper coverage, and plan and assign work

- Communicate and enforce policies and procedures

- Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job

- Oversee the daily operations of outlet for efficient operations

- Ensure good and prompt service to satisfy customers' needs

- Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness, and workplace safety guidelines

- Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory control

- Drive & exceed individual & store targets

- Provide excellent customer service

- Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies

- Evaluate sales and work performance of frontline staff

- Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge

- Guiding and training new staff members to promote internal growth

Job Requirements

- Good interpersonal and communication skills

- Good leadership and people management skills

- Able to manage multiple priorities in a fast-paced work environment

- Proficient in Microsoft Office software

- Managers specializing in Sales - Retail / General, Spa and Wellness would be a plus

- Full time/permanent position

- Able to commit to working retail hours on weekdays (10.45am-9pm) and weekends/public holidays (9.45am-6pm)

- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers.)

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

工作责任

- 管理员工休息时间表并计划和分配工作

- 沟通和执行政策和程序

- 确保所有员工都经过适当培训，并按要求获得认证，和拥有有效开展工作所需的工具和设备

- 监督门店的日常运营以实现高效运营

- 确保良好和及时的服务以满足客户的需求

- 确保分店符合所有权威法规，包括但不限于卫生、清洁和工作场所安全指南

- 确保员工遵守公司的规定，例如销售报告、现金管理和库存控制

- 推动并超越个人和分店目标

- 提供优质的客户服务

- 领导和监督前线员工，并以公司程序和政策进行简报会

- 评估一线员工的销售和工作表现

- 确保一线员工在服务交付、销售技巧和产品知识方面接受过良好培训

- 指导和培训新员工，促进内部成长

工作要求

- 良好的人际关系和沟通技巧

- 良好的领导能力和人员管理能力

- 能够在快节奏的工作环境中管理多个优先事项

- 精通Microsoft Office软件

- 专门从事销售的经理 - 零售/综合、水疗和健康行业将是一个加分项

- 全职/永久职位

- 能够接受在零售时间上班，周日（上午 10点45分至晚上 9 点）、周末和公共假期（上午
9 点45分至下午 6 点）

- 必须能够与说英语和华语的客户沟通（为说英语和华语的客户提供咨询和推荐合适的治疗
方法。）

员工福利

- 底薪加高佣金

- 提供膳食和交通津贴

- 年度绩效奖金

- 医疗福利

- 工人保险

- 长期服务奖

- 不同类型的休假福利

- 职业发展和个人发展机会

- 舒适和优越的工作环境

Customer Service Executive (Digital Services) - Inbound outbound calls / Support Sales Team [3770]

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Summary

The ideal candidate would be an experienced enterprise salesperson with direct touch experience, demonstrating successful experience in the Contact Center or Contact Center as a Service areas. They will primarily be responsible for the business growth and selling of the CCaaS solution to enterprises or channel partners on their own, or by supporting the regional enterprise sales managers in APAC.

About Voca CIC: One-Screen, AI-first Contact Center Built for Microsoft Teams

Today’s modern workplace demands a new approach to customer experience, one that not only empowers agents to enjoy their jobs and provide exceptional service to customers but enables internal business lines to provide top-notch service throughout the organization too.

A Microsoft-certified lightweight CCaaS with built-in Conversational AI, is designed entirely for Microsoft Teams to unify your customer and employee experience.

With Voca CIC as a Microsoft Teams App, enterprises can consolidate their unified communications and contact center into one-screen, allowing every Microsoft Teams user to become a potential agent.

Voca CIC is a Azure-native integration with Teams and offers a unique mix of contact center and voice

expertise, making it an ideal solution for organizations looking to modernize their CX capabilities with

minimal upfront costs.

Responsibilities:

· Develop and maintain a deep understanding of the Contact Center as a Service market in APAC and establishing yourself as the trusted subject matter expert

· Hunt for new sales opportunities within existing APAC accounts and new prospects. Develop the strategic ones to sales closer independently and help the AudioCodes regional enterprise sales managers with closing the others

• Analyse and priorities partnership opportunities to support the sales efforts within existing vendors and resellers partners and new ones and cultivate them
• Identify new opportunities for lead generating marketing activities with partners or without them and work with the marketing department to execute them
• Generate new ideas for strategic and tactical improvements to our go to market in the APAC contact center market
• Meet or exceed annual and quarterly revenue, partner, and end customers targets
• 
  

Qualifications:

• Minimum 3 years’ experience in direct sales in the contact center space
• Intermediate technical contact center knowledge and a capacity to learn new technologies
• Creative, independent, and resourceful with overachiever track record
• Strong people’s skills, relationships builder. Able to deal professionally with different personality types and at different levels in prospect’s organizations
• Consultative selling style
• Teamwork, trust, and openness are key
• Fluent in English

Key Responsibilities:

To respond to customer inquiries and provide information

products, services, and addressing general medical inquiries in a clear and professional

manner.

To assist customers in placing orders, tracking shipments, and processing

returns or exchanges.

To develop a deep understanding of product offerings to

effectively address customer questions and concerns.

To Maintain detailed records of customer interactions and transactions in

customer relations management (CRM) for reporting and analysis purposes.

Qualifications:

● Min N/O Level /Diploma

● Excellent communication and interpersonal skills.

● Previous experience in customer service, call centre, or a related field is a plus.

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting R21103142 Recruit Express Pte Ltd (Healthcare & Lifesciences Division) EA License: 99C4599

Responsibilities:
Reports directly to Deputy Director (Quality, Audit and Improvement) and Director (Audit and
Improvement)
Develop and maintain the Project Quality Plan
Responsible for implementation of QMS requirement and ensure compliance;
Support Project Manager on day to day QAQC matters and preparation of QAQC reports;
Manage submission of QAQC documentation for consultant approval;
Maintain QAQC records and ensure all project documentation are kept in compliance with the QMS;
Develop forms/checklists/flowcharts for QAQC activities
Conduct audit in compliance with the QMS and contribute to system improvement
Conduct Kick off meetings / QA trainings and activities with subcontractors;
Plan and organize mockups and trade demonstration to ensure compliance to approved method
statement and inspection test plan;
Manage test schedule for RE/RTO witnessing and ensure compliance to project test requirements;
Conduct inspections to in-progress / completed works and ensure Works are in accordance to
project specification and approved construction drawings;
Raise report of any non-conformances and carry out root cause analysis;
Manage and monitor the effectiveness of corrective actions and process improvement;
Manage subcontractors to clear defects and achieve required CONQUAS target;
Handover completed project.

Degree in Civil Structural Engineering accredited with PEboard/BCA

Minimum 5 years relevant experience

Knowledge of ISO and OHSAS standards, familiar with CONQUAS, Greenmark and other essential BCA requirements

Certified CONQUAS Manager (CCQM) Certified Quality Mark Manager (CQMM)

@ [email protected]

Job Responsibilities:

• Project planning and project management.
• Lead and oversee project execution, monitor site progress and ensure on-time completion of projects.
• Ensure compliance with safety regulations and latest WSH Act provisions at all times.
• Ensure cost control and project completion within budget, utilization of resources and schedule

Job Requirements:

• Degree in Civil & Structural Engineering (Certificates must be recognized by PE Board).
• At least 10 years of experience in Civil Engineering & Infrastructures works with knowledge and experience in construction of underpasses, ramps and cut & cover tunnel in complex projects, roads and rail projects.
• Preferably with relevant experience in MRT projects.
• Well-versed with relevant authorities requirements.
• Proactive, strong sense of responsibility and good interpersonal skills.
• Self-motivated and dynamic with a proven ability to work in a demanding environment.
• Able to work independently and under pressure.
• Good team player with ability to lead & multi-tasking.
• Good working knowledge in project management software such as Primavera, Microsoft Projects, AutoCAD will be added advantage.
• Salary package commensurate with experience

CFB Bots is a technology service provider specializing in Intelligent Automation (IA). We partner with large enterprises in their Digital Transformation journey, and help them and their employees thrive in the Future of Work. Our mission is to co-create the Digital Workforce of the Future, and our vision is to make work enjoyable. For more information, please visit www.cfb-bots.com.

From a small start-up operating out of a 100 sqft office space back in 2017, CFB Bots have experienced tremendous growth over the years, notwithstanding the COVID-19 pandemic. Today, we are a leading automation solutions provider with more than 50 corporate customers in Singapore alone. And for our next phase of growth, we want to establish ourselves as a regional player, helping enterprises in APAC navigate their digitalization journey successfully.

Hence, we are looking for a highly motivated and resourceful self-starter to establish the Company’s footprint in the AP region. You will be the key person to pioneer into new regional markets, drive business development, and to plan and execute our go-to-market strategy in this region.

The ideal candidate should have an inner calling for an entrepreneurial challenge to thrive in a dynamic environment, and be ambitious and self-driven in order to be a capable frontrunner to blaze the trail and make connections for us. A successful candidate can expect to be well rewarded with a progressive career, and have full accountability in setting his/her own portfolio direction.

Responsibilities

• Work closely with the management to set the company’s regional business development vision, mission, goals, strategies and deliverables to align with the company’s overall objectives
• Formulate periodic strategic and operational work plans and/or related policies
• Champion the company’s growth initiatives by leading the initiatives to expand its footprint within the region
• Keep abreast of new developments in the industry and competitive strategies and developments at a regional level
• Continuous improvement in self-research, learning and readiness on the new market, new product, solutions etc
• Identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services
• Follow-up on marketing leads and secure potential sales opportunities
• Build valuable connections and be exposed to the business culture across diverse cultures
• Establish and maintain long lasting and effective relationships and networks with clients
• Identify client's challenges, business needs and objectives to structure feasible solutions/ proposals
• Develop and refine negotiation and pitching strategies by keeping up to date with best practices
• Manage, adapt, and overcome any challenges that arise
• Promote the company’s profile and enhance its brand by participating/coordinating in trade fairs, exhibitions, events or any relevant business development and brand awareness initiatives
• Perform meaningful data analysis based on a KPI-driven approach to infer consequences that are implemented within and beyond the new venture
• Present sales, revenue and expenses reports and realistic forecasts to the management
• Regularly assess and review sales methodology and processes
• Prepare presentations, proposals, quotations, sales agreements and invoices for customers
• Render after-sales support, including coordinating across functional teams to keep pulse of project schedules and progress
• Gather and analyse feedback from customers for improvement in products and services

Requirements

• Degree or Diploma from a reputable institution
• At least 5 years of technical sales with business development experience in the software and technology industry, with proven ability to drive the sales process from plan to close
• Strong awareness of the APAC market situation and industry trends, as well as ability to do projection for the future and develop sales plan to stay ahead of the competition.
• Strategic business acumen and understanding of organization strategy
• Good in sales planning and result orientated, with a proven track record of sales target achievement and business development success.
• Having existing network, contacts and relationships in related markets would be advantageous.
• Sales driven and proactive in providing recommendations and solutions
• A self-starter who possesses unique blend of entrepreneurial spirit, business and technical savvy, a big-picture vision, a user-centric mind, and the drive to maximize market opportunities
• Demonstrated ability to communicate, present and influence effectively at all levels of the organization
• Excellent written communication skills
• Adeptness to thrive and work independently in a dynamic environment with assigned timelines
• Willing to travel overseas for business reason when regional travelling is permitted

We are looking for a passionate and motivated individual for this position.

• Welcoming the customers
• Introduction of Food and Beverage Menu
• Taking of orders & cashiering
• Serving of food & beverage
• Preparing basic food & beverage items

Requirements:

• Min 1 year of relevant experience
• Customers oriented
• Enjoy interacting with customers
• Familiar with industry's best practices
• Positive and energetic personality
• Able to multitask and work efficiently under pressure

Responsibilities

• Oversee the day-to-day operations of the clinics.
• Coordinate and communicate between patients, employees and management team.
• Manage and approve company budgets, assign tasks and schedule of weekly work shifts.
• Implement policy changes, planning of employees’ development and training programmes, as well as involving in the recruitment process.
• Regularly evaluate, develop and implement new protocols to optimize patient care and to improve clinics’ operations, staff performance and productivity.
• Performing quarterly employee reviews and gathering feedback to help employees achieve both the organisation and their individual professional goals.
• Ensure that all policies and procedures function in accordance with state and federal laws.
• Supervise and manage clinics’ purchases, inventory, maintenance and repair of clinic equipment.
• Assist in any additional ad-hoc tasks assigned by the Company.

Requirements

• Preferably 5 years' experience in the healthcare industry preferred.
• Great analytical and decision-making skills to exercise decision making processes.
• Possess strong organisational, leadership skills and problem-solving skills.
• Good verbal, written and communication skills.
• Ability to effectively manage time and multitask.
• Comfortable with working in a high pressure and fast paced environment.
• Know how to prioritise tasks and work independently.
• Comfortable working with Microsoft Office and Google Suite.

Other information

• Working schedule: 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• 3 rotating work shift: 830am-615pm/1140am-930pm/930am-715pm
• Willing to travel as clinics are based islandwide.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Digital Marketing Manager

Pasir Panjang Road

Working Days: 5 days work

Working hours : 9am - 6pm (If need arise, response to regional office enquiries even on weekends during month end)

Salary Range: Between $5.5k to $6.5k

Responsibilities

• Develop and implement comprehensive multi-channel digital marketing strategies for brands and regions focusing on brand awareness, traffic, engagement, leads, and customer retention.
• Oversee digital marketing activities, including content marketing, social media marketing, SEO, digital advertising, KOL/KOC marketing, keyword research, customer journey, online reputation management, email marketing etc.
• Develop performance goals that identify realistic benchmarks, emerging trends, technologies, revenue drivers and opportunities.
• Ensure the team stays updated on and evaluates digital trends, platforms, technologies and marketing best practices; propose adoption where appropriate.
• Plan and manage engaging content for various channels, including website, blog, social media, email marketing, online and offline marketing collaterals.
• Design brand identity and messaging architecture and ensure cross-channel and - region consistency.
• Design and manage online advertising campaigns (Google, Naver, social media etc) to increase online visibility, drive qualified traffic and increase leads.
• Develop media planning (including online media and influencer outreach) and maintain relationships.
• Plan and manage budgets across all channels and platforms to maximise ROI and achieve performance targets.
• Utilise analytics tools to measure and report actionable analytics for marketing channels, including website traffic, followers, engagement rates, conversion rates, lead and customer acquisition cost etc.
• Provide regular reports and insights to management, make data-driven recommendations for optimisation.
• Collaborate with cross-functional and regional teams to ensure seamless execution of digital marketing initiatives.
• Ensure team’s involvement and support in relevant marketing events and activities when required.

Requirements

• Bachelor’s degree in digital marketing, marketing, communication or related fields.
• At least 3 to 5 years of hands-on experience in digital marketing, with a focus on strategy development.
• Strong understanding of SEO & SEM best practices and proven experience with online advertising platforms (e.g. Google Ads, Facebook Ads etc)
• Proficiency in utilising various digital marketing tools and platforms, including analytics tools, social media management tools, and CRM software.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Senior Technical Manager (Snr Drafter)

Working days: Monday - Friday (9am - 6pm)

Salary: $5500 - $6500

Address: Near Tanjong Pagar MRT

Job Summary

Responsible for leading technical team and setting up and improving drafting standards for the company

Responsibilities

• Serve as lead project technical officer for ongoing and new projects
• Manage documentation, tendering, authority submission
• Manage construction phase drawing/BIM updates
• Manage project completion and closure - TOP, CSC, authority submission, site inspections, as-built
• Manage people and organisational functions
• Conduct site inspections and liaise with authority independently

Requirements:

• Minimum 8-10 years’ relevant experience
• Certificate from BCA BIM modelling course or equivalent
• Diploma or Degree in Architecture / BIM or equivalent
• Knowledge in Regulatory Requirements
• Intermediate BIM modelling (Revit for authority submission)
• Knowledge in Technical Detailing

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Executive | Toa Payoh

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE.
• Escalate to CS Delivery Manager for non-compliance
• Prepare services and spare parts quotations to customer following the Quotation Process and process customer purchase order for services and spare parts
• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Knowledge in using vlookup and pivot table in Excel is added advantage
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• Serve as the first point of contact for customer inquiries via phone, email, or chat, providing prompt and courteous responses.
• Efficiently address customer concerns and issues, striving to achieve satisfactory resolutions and ensuring customer satisfaction.
• Manage customer complaints with professionalism, track progress, and provide regular updates until resolution.
• Maintain a deep understanding of our company services, pricing, contracts, and environmental initiatives.
• Maintain accurate and organized records of customer communication, service requests, and issue resolutions.
• Gather customer feedback to identify areas for improvement and provide input for service enhancements.
• Assist the sales team in coordinating customer meetings and follow-ups, supporting the sales process when required.
• Generate and compile reports on customer inquiries, complaints, and feedback to inform management and improve service quality.

Requirements

• Minimum Diploma in Business / Business Administration or equivalent
• At least 1 year of relevant customer service experience
• Good communication and analytical skills
• Able to work well in a team
• Good incentive scheme

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number:17C8690

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

COMPANY OVERVIEW

Timezone is an international chain of family entertainment centres and amusement arcade centres with a strong foothold in more than 200 locations internationally. We have 15 locations in Singapore and counting.

With our expansion, we are looking for fun and exciting people like you to join our team, so grab this incredible opportunity to be involved and contribute to our expansion!

Timezone Singapore is now looking for venue team leaders who have solid experience working in Retail/F&B/Hospitality/Tourism-related industries. An incredible opportunity to be involved and contribute to our expansion!

Why You Should Join Us

Five-day work week as per duty roster

You will be entitled to 1 Friday, 1 Saturday, and 1 Sunday off per month, other off days will mostly be on off-peak weekdays.
working hours 10.30am-9.00pm/11pm according to shift
Performance based incentives

Retail and Leadership Training

Fun work environment

Medical Insurance

Birthday Voucher

Long Service Award (up to $2000)

Yearly Staycation Benefit

$500 Referral Reward

Job Summary

1. Create memorable guest experience

· Lead by example and create an environment and team that consistently deliver memorable guest experience

· Generate new ideas to continually improve the guest experience in venues through management of games, merchandise, team’s engagement with guest & venue experience.

· Identify opportunities to delight both guests and Fun Squads by constantly reviewing pain points and strengthening touch points.

2. Operational excellence

· Consistently ensure strict adherence to all operational procedures to create a safe and comfortable environment for guests. Train and develop venue teams to always upkeep venues standard.

· Manage excellence presentationof our Prize shop, prize games display & all games presentation.

· Constant review of current operation process to achieve both efficiency & effectiveness.

3. Drive the business and deliver results

· Achieve financial targets by through effective management operation, people and service

· Analyse, interpret and apply data to identify key issues and put down action plan to maximize the business

4. People Development.

· Train, coach & discipline venue team for venues management ( games, merchandise and operation standards ).

5. Operation Control

· Weekly random audit check on petty cash, tickets, merchandise.

6. Operational excellence

· Weekly check for venue execution ( opening check list, Timezone tour )

· Periodic review operation process & suggest improvement (efficiency & quality )

· Review monthly venue audits and check action plan and follow up.

· Partnering with Games & Marketing department to create attractive venues for our guests.

· Partnering with Merchandising for thematic monthly merchandise highlights & display.

7. Drive the business and deliver results

* Weekly/Monthly tracking of venue sales, identify gaps and implement weekly action to address.

Our client is a Global High-end Apparel MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a Store Manager to be part of their team for ongoing transformation projects. They are located in Central – easily accessible.

Duties

• Manage day to day operations
• Achieves measures of performance in the areas such as unit per transaction, average sales, sales per hour, sales conversion, payroll expense, payroll expense sales, turnover, shortage control and company contests and set daily, weekly and monthly sales goals.
• Oversees and manager execution, implementation of merchandising as specified by company directives to ensure maximum profitability through margin sets.
• Monitor operational expenses to ensure profitability.
• Oversee and manage all of the recruiting, hiring and training needs of the store.
• Delegates responsibilities to other members of the management team and staff.
• Conduct constructive feedback with regards to sub-standard performance for the store and staff
• Manage and oversee recruitment and training
• Any ad-hoc duty as assign

Requirements

• Min Diploma or degree in business
• Min two years managerial experience similar field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Responsibilities:

• Welcoming customers, informing them about specials or new items, take customer orders and preparing food and beverages to their specifications and accepting payments.
• Grilling, cooking, and frying foods.
• Constantly learn about Japanese teas and desserts and presentation techniques to improve beverage and dessert quality.
• Planning and managing work orders to ensure all items of an order are finished and served at the same time.
• Performing simple food preparation tasks
• Ordering supplies and stocking the shelves.
• Making ingredients
• Cleaning food preparation equipment and areas.
• Adhering to all food safety regulations and quality controls.
• Ensure and maintain store and personal hygiene
• Other ad-hoc duties are required

Job Requirements:
• Keen on continuous learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Availability to work around peak hours, including nights, mornings, weekends, and public holidays.
• A polite and engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.

• Leader in the lighting industry
• High level of autonomy and ownership

About Our Client

My client is a global leader in the B2B distribution of electrical products, solutions, and related services. They distributes a wide range of electrical products, including cables, lighting, heating, ventilation, air conditioning, renewable energies, building management systems, and specialty products. They also offer related services such as technical advice, logistics, and training.

We are seeking a dynamic and results-driven Business Development Manager(Lighting) with a focus on Lighting Sales to join the team. As an integral part of their organization, you will play a key role in identifying and capitalizing on opportunities within the Singapore market.

Job Description

• Identify primary customer segments within the lighting industry ecosystem, giving special attention to contractors, end-users, lighting designers, architects, and ID & M&E consultants.
• Drive the expansion of Principle products & solutions in specified market verticals, encompassing industrial, pharmaceutical, education, office, commercial, and infrastructure sectors.
• Take full responsibility for the Principle portfolio, collaborating closely with the organization's team to execute go-to-market strategies effectively.
• Leverage the strengths of the organization's-Principle USPs and exploit the market position as a versatile lighting solution provider to strengthen the Principle partnership.
• Cultivate and build relationships with influential stakeholders in critical B2G & B2B projects.
• Develop a strong pipeline of promising lighting projects, focusing on specific sub-market verticals such as pharmaceuticals, semiconductors, data centers, and warehouses.
• Negotiate and finalize projects, ensuring a balanced approach between sales revenue and margin, with a sharp focus on short-term and long-term objectives.
• Attain assigned revenue and margin KPIs by employing provided tools, market intelligence, and innovative solutions.
• Offer comprehensive technical support to project-related specifiers, addressing aspects like product selection, lighting design, LPD calculations, and Green Mark recommendations.
• Analyze competitive landscapes and market trends, providing valuable insights to internal stakeholders to refine go-to-market strategies.
• Conduct compelling presentations on products and solutions to decision-makers, emphasizing key aspects like sustainability, productivity, and efficiency.
• Provide constructive feedback to Principles on product solutions and the relevant competitive advantages, reinforcing the organization & Principles' market position.
• Grasp the organization's business unit propositions in other areas and collaborate effectively to showcase the organization's Distinctive Qualities.
• Actively participate in learning and development initiatives, staying updated on emerging technologies like smart lighting, IoT, and Industry 4.0 to enhance the organization's value proposition.
• Challenge conventional norms and established players by educating customers on the latest advancements in lighting technology.
• Manage costing and price negotiations with customers, adhering closely to commercial guidelines.
• Promote a collaborative work environment within the team, fostering trust, continuous learning, and optimal performance.

The Successful Applicant

• At least a Bachelor's degree in Engineering, Business, Sales, or a related field.
• At least 7 years of experience in lighting sales and business development.
• Robust connections with the End-Users and contractor segments in Singapore, coupled with a keen insight into the Lighting Designers, M&E Consultants, and Architects segments.
• Strong understanding of the lighting industry and market trends.
• In-depth comprehension of brand-selling principles and the development of go-to-market strategies, with a primary emphasis on the quality of solutions, products, and brand enhancement.
• Excellent communication and negotiation skills.
• Proactive, results-oriented, and able to work independently.
• Familiarity with smart lighting, IoT, and Industry 4.0 technologies is a plus.
• Proven track record of collaborating with well-established international lighting brands that prioritize solution-selling approaches.

What's on Offer

• Flexible Work Arrangements: Offering options such as remote work, flexible hours, or compressed workweeks to accommodate diverse lifestyles.
• Professional Development Opportunities: Providing avenues for employees to enhance their skills and knowledge through training, workshops, and educational assistance.
• Career Advancement Opportunities: Providing a clear career path and opportunities for growth within the organization.

Job Description

• Oversee daily operations of the Cafe
• Guide and train staff to upsell food, beverage & promotional items
• Maintain high level of customer service standards
• Plan overall manpower, including daily duty roster to ensure optimum use of manpower
• Manage daily table bookings, seating, and special requests
• Reduce food, beverage and stocks wastage and optimise labour cost
• Ensure that supplies and stocks are sufficient for day-to-day operations
• Ensure overall store cleanliness and maintain the image of the brand
• Ensure regular maintenance and servicing of equipment to ensure outlet functions smoothly
• Any other duties assigned by the management

Requirements

• At least 3 years of cafe operation experience
• An active and pro-active individual who is willing to explore new things
• A hands-on individual who is willing to work in all areas in addition to leading and managing the team
• Good communication and interpersonal skills
• Customer-oriented

Responsibilities

• Prepare and revise Method Statements for operational tasks and activities
• Allocate manpower and resources necessary for daily works
• Programme scheduling and Engineering Work Requests application to SMRT
• Prepare and submit relevant construction permits to authorities for approval
• Site survey during design stage and verification of plot area and measurements
• Manage delivery of office materials and containers
• Coordination with various contractors for supply and construction
• Plan equipment lists for replacement team by reviewing site survey data
• Check and prepare equipment for daily use by operational teams
• Plan and execute delivery of 3rd rails and associated components from Depot to Main Line utilizing a flat and well wagon with Locomotives
• Coordinate of interface activities between coring and delivery teams
• Maintain inventory of Plant, Tools & Equipment
• Coordinate activities for transportation of equipment/materials between (and within) depots and work sites
• Supervise sleeper/bearer replacement works with Site Superintendent including hand tamping ballast after each shift

Requirements

• Min Degree in Civil Engineering
• Min of 5 years Site Construction management experience
• Railway/Trackwork project experience is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

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We are looking for a self-driven Account Manager to create long-term, trusting relationships with our customers. Your key role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. You will play a vital role in keeping the Company competitive by achieving our customer acquisition and revenue growth targets.If you are passionate about technology and are motivated by a hunger to solve our clients’ challenges, read on to find out more.

Key Responsibilities

• Develop end-to-end sales strategies and initiatives from lead generation, prospecting, closing, follow-up, after sales etc
• Manage sales process, perform planning, analysis, forecasting and reporting of sales activities
• Generate new business leads and opportunities through various channels such as emails, cold-calling, networking, etc
• Sustain and reinforce existing rapport with current or past clients with the aim of maintaining a strong, long-lasting customer relationship
• Identify upsell opportunities and play an integral part in generating new sales
• Understand client requirements and objectives and provide feasible solution
• Prepare presentations, proposals, quotations, sales agreement and invoices
• Prepare meetings and send meetings follow-ups
• Negotiating account management contracts and agreements to maximize profit
• Render after-sales support, including coordinating across functional teams to keep pulse of project schedules and progress
• Operating as the lead point of contact for all matters specific to existing customers
• Gather and analyse feedback from customers for improvement in products and services
• Conduct competition monitoring, analysis and reporting
• Identify potential customer partnership and seek to establish clientele base
• Follow-up on marketing leads and secure potential sales opportunities

You will need:

• Degree or Diploma from a reputable institution
• At least 3 years of sales experience in the software and technology industry, with proven ability to drive the sales process from plan to close
• A self-starter who possesses unique blend of entrepreneurial spirit, business and technical savvy, a big-picture vision, a user-centric mind, and the drive to maximize market opportunities
• Demonstrated ability to communicate, present and influence effectively at all levels of the organization
• Excellent written communication skills
• Adeptness to thrive and work independently in a dynamic environment with assigned timelines

Job Descriptions

• Provide full spectrum of secretarial and administrative support
• Oversee and coordinate daily administrative operations, ensuring efficient and effective office management.
• Develop and implement administrative policies and procedures to improve organizational efficiency.
• Supervise and provide guidance to administrative staff.
• Manage office facilities and resources, including equipment, supplies, and maintenance.
• Maintain records and files, ensuring compliance with company policies and legal requirements.
• Handle employee-related administrative tasks, such as onboarding, flight and hotel bookings, visa etc.
• Organize receipts and invoices
• Keep track of liquor inventory
• Liaise with internal departments and external stakeholders to facilitate smooth communication and collaboration.
• Identify areas for process improvement and implement solutions to enhance administrative workflow.
• Manage office related tasks.
• Ad hoc duties assigned by Director.

Requirements

• Preferably able to speak fluent Man.darin
• Proactive and experience in administration
• Good in MS Office
• Can work independently, good in problem solving

Location: OEU Downtown 2

Working Hours: Monday to Friday 9.30am - 6pm