The Senior Accountant/Assistant Finance Manager is responsible for maintaining day-to-day financial reporting and regulatory compliance needs of our business. The person will work closely with the company's cross-country team, while reporting to head of finance.

Key Responsibilities

• Ensure timely and accurate month end closing and prepare monthly reports including monthly financial statements, cash flow statements and management reporting
• Ensure compliance of financial records and controls with corporate statutory, and regulatory requirements
• Ensure timely preparation and submission of quarterly Singapore GST returns
• Ensure overall good maintenance of accounting books
• Assist in cash flow, credit control, and receivables management
• Work collaboratively with various internal parties across the company's global offices to acquire or provide information needed for analysis, reporting, budgeting and forecasting
• Participate with team in liaising with external auditor, tax agents, and external parties for all statutory and regulatory requirements to ensure compliance
• Prepare payments by certifying documentation and requesting disbursements
• Any ad-hoc tasks as assigned

• Degree in Accounting or equivalent Professional Qualification (CA Singapore / ACCA / CPA)

• At least 3 years of accounting full set experience with strong working knowledge accounting principles, practices, standards, laws, and regulations
• Proficient in Xero & MS office
• Good time management and organisational skills to meet deadlines
• Adaptive, ble to multi-task in a startup-esque environment
• Able to work independently with minimum supervision
• Strong interpersonal skills, and good team player
• Passionate and willing to learn and unlearn, to internalize learnings

• Ample opportunities to grow. You get to propose your own ideas and see it through.
• Work with passionate, talented and driven colleagues who get things done!
• Opportunity to work cross-country and with variety of projects of different nature.
• Challenging and exciting problems that await you to solve.
• Comprehensive Health Insurance Coverage.
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing

Job Summary

As the Project Manager for Clinical Systems, you will lead a team in implementing and managing clinical IT projects within the healthcare organisation. Your role will involve collaborating with stakeholders to develop project objectives and scope, gathering detailed requirements, managing resources, timeline, budgets and ensuring vendor compliance. You will work closely with operations, clinical teams, and IT support to ensure that project outcomes align with operation needs and deliver value to stakeholders. Additionally, you will oversee day-to-day end-user support and the maintenance of existing clinical systems in coordination with supporting vendors.

Job Description:

Specifics

• Managing SATA’s existing clinical applications and implementing new IT systems, gathering user requirements ensuring that system implementation meet users’ requirements. Manage and provide guidance to the application team.
• Project Management: Develop and document project objectives, scope, stakeholder involvement, cost-benefit analysis, outcomes, and key deliverables. Work closely with process owners and stakeholders to integrate technical and application components to identify solution to meet business process requirements.
• Project Requirements Gathering: Collaborate with stakeholders to gather and document project requirements. Ensure proper documentation of the new/existing system specifications, software change management and control procedures for all systems.
• Resource and Budget Management: Plan and manage project resources, budget, timelines, and stakeholder communications.
• Data & Cyber security: Ensure system adhere to healthcare regulations and standards, such as PDPA, ISO 27001, HIPAA and other data protection laws relevant to clinical information systems.
• Vendor Relations: Manage vendor relationships, ensure compliance, and negotiate service level agreements (SLAs) for systems and solutions support. Liaise closely with vendors in project implementation, application testing, supporting application patches, upgrades in accordance with project methodologies and policies.
• Management Reporting: Prepare and present project status reports, including progress, issues, and changes to management and committees.
• Technology Evaluation: Evaluate new technologies and collaborate with stakeholders on emerging technology initiatives. Identify, source and recommend new innovative functionalities and IT solutions that add value to SATA’s future operation needs.
• In-House Solutions: Advise on, develop, and implement in-house IT solutions and conduct user training. Work closely with the IT team to support the daily operations of SATA’s systems, account management, network and IT infrastructure support.
• Assist Head of IT in the planning of annual IT budgets and projects planning.

General

• Support and assist Head of IT on other corporate initiatives and non-IT related events.
• Work closely with the infrastructure and network team to ensure maximum system stability and uptime
• Any other duties and tasks as assigned by Head of Information Technology.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Primary Objective:

• To acquire and service clients to achieve and exceed the Bank's defined sales goals and revenue
• To provide personal financial advice and on-going servicing of clients to deepend client relationship and to maximise business opportunities

Key Responsibilities:

Client Acquisition

• Organise, execute and participate in sales activities and programs
• Solicit new customers or increasing product penetration in existing base to achieve and exceed Bank's defined goals and revenue
• Participate and support consumer sales marketing activities for customers' acquisition and retention

Client Servicing

• Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services
• Promote the Bank's products and services
• Cross-sell to existing bank customers to expand customer's share of wallet
• Adhering to high service level
• Promptly attend to customer's enquiries and other servicing matters

Compliance and Regulations

• Adhere to banks and regulatory requirements and uphold strong customer service experience
• Ensure sales are conducted in accordance with the internal and external regulatory requirements

Location: Nearest MRT @Tanah Merah

Working hours:

5 days work week (Mon to Sun)

Bowling: 9:00am to 6:15pm / 10:45am to 8:00pm / 1:45pm to 11:00pm / 4:00pm to 1:15am

Main Lobby: 8:00am to 5:15pm / 10:45am to 8:00pm

Salary: $1900 - $2200

Job scope (Bowling):

• Manage the daily operations and upkeep of the facilities at the Bowling Centre.Operate the cashier counter, ensuring accurate reconciliation of daily transactions.
• Foster positive relationships with Club members, guests, and the public through exceptional customer service.
• Ensure that all bowling leagues and competitions adhere to the established game rules.
• Maintain and update records for bowlers, including handicaps, league standings, competition results, and championship outcomes.
• Assist the Supervisor in monitoring and managing stock, equipment, and stationery to ensure sufficient levels for daily operations.
• Handle inquiries, bookings, organization, and billing for corporate events, and provide a monthly report.

Job Scope (Main lobby):

• Manage phone calls and address inquiries regarding the Club’s facilities and events.
• Process applications for Club programs and handle inquiries and bookings for facilities.
• Perform cashiering tasks.
• Provide membership services, including the collection of membership fees.
• Execute administrative duties such as securely managing and documenting key issuance and handling other tasks assigned by the Head of Department.
• Oversee the administration of lost and found items.
• Record and manage incoming cheques.
• Support tender processes by assisting with briefings, collecting and recording tender documents, and handling tender deposits.

Requirements:

• Singaporean or Singapore PR
• Minimum GCE ‘N’ level with 1 year experience in similar field
• Must be prepared to work on weekends and public holidays

The Engineer is responsible for technical support on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation; managing and monitoring all installed system and infrastructure; ensuring the highest levels of systems and infrastructure availability.

Responsibilties :

• Provide technical support and administration on Windows 2012 / 2016 / 2019 / 2022 Server, Microsoft Active Directory/ADFS/DNS/DHCP, Office 365, Red Hat Linux Servers and AWS (Amazon Web Services) Cloud Environment.
• Installing, configuring, testing and maintaining operating systems, application software and system management tools, including system and file restoration (if required).
• Monitor (and respond to) all system alerts and provide daily technical support in terms of troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
• Collaborate with the Cyber Security team and perform regular system and security patches on a timely basis.
• Perform ad-hoc root cause analysis and problem resolution.
• Coordinate with the IT Infrastructure and Operations Manager in system capacity planning and management.
• Monitor IT tickets and provide appropriate resolution on a timely basis.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Assist on the coordination of internal and external IT audit for the IT Infrastructure.
• Assist his/her immediate superior in defining the methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements :

• Diploma/Bachelor degree in Information Technology, Computer Engineering or equivalent
• Min 3 years of relevant working experience in system administration and cloud operations.
• AWS Certified SysOps Administrator, Microsoft Certified System Engineer (MCSE), and Red Hat Certified Engineer (RHCE).
• Strong knowledge on VMWare and Hyper-V
• Strong knowledge on Windows Active Directory, ADFS, DNS, DHCP and Office 365.
• Must be independent and proactive.
• Good interpersonal, communication and analytical skills.
• ITIL Certification Foundation Level will be an advantage.
• Good command of English language (written and oral).
• Be ready to be on standby and perform system maintenance activities after office-hours, if required.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidate will be notified.

In your role as eCommerce Sales Specialist/ Asst Manager/ Manager, you will play a pivotal role in JDE eCommerce within the SEA region. You will be an active member of the SEA eCommerce Center of Excellence Team (CoE), and will actively participate into the new dynamic of our fast growing coffee business on the on-line channel. You will be reporting to Head of e- Commerce ,South East Asia.

Key Responsibilities

• Defines & develops strategic pillars to drive growth across the region
• Ensure perfect implementation of the basics of eCommerce in the region to build on solid foundation for future sustainable growth
• Win with the winner, with perfect activations for key Events in eCommerce platforms
• Build strong relationship and JBP with external stakeholders such as eRetailers, Marketplaces, 3rd parties and partners
• Lead a test & learn approach from this extremely dynamic region, that can be shared with the eCom Global community
• Accompany the fast moving retailers Lazada/AliBaba/ Shopee/ Redmart/ Amazon etc … in their tests and new services, to gain a 1st mover advantage in Coffee
• Collaborate closely with the local marketing team to develop a differentiated e-commerce channel marketing and sales activation plan to drive key metrics , quality ads content and traffic acquisition
• Define analysis tools and dashboards to test and learn fast and nurture the JDE eCommerce strategy in the region.
• Identify and support any new or additional business opportunities, to improve, step change or create a breakthrough for the eCommerce channel, for eg, channel development, product development to operational improvements, innovations etc.
• Identify and close performance gaps at country
• Deliver business KPIs: Nos, GP, MarketShares, Share of Search, Eventing
• Partnership collaborations with external partners to drive higher value to our brands and eCommerce platforms
• Any other ad-hoc matters

The Assistant Manager Revenue supports the Director of Revenue Mangement in optimizing the hotel’s revenue through effective pricing strategies, inventory control, and market analysis. This role is pivotal in ensuring that the hotel maximizes its profitability by analyzing trends, monitoring competition, and collaborating with other departments to align strategies with the hotel’s overall goals.

Key Responsibilities:

 Revenue Management:
    •    Assist in the development and implementation of pricing strategies aimed at maximizing hotel room revenue.
    •    Monitor and analyze competitors’ rates, demand trends, and market conditions to provide recommendations for pricing adjustments.
    •    Manage and optimize room inventory across various distribution channels, including OTAs (Online Travel Agencies), GDS (Global Distribution Systems), and the hotel’s direct booking platform.
    •    Support the Revenue Manager in forecasting future revenue and occupancy trends based on historical data and market insights.

Data Analysis and Reporting:
    •    Collect and analyze data from Property Management Systems (PMS), Central Reservation Systems (CRS), and other relevant sources to monitor revenue performance.
    •    Prepare daily, weekly, and monthly reports detailing revenue performance, occupancy rates, and other key metrics.
    •    Identify opportunities for revenue growth by monitoring key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy levels.

Collaboration and Communication:
    •    Work closely with the Sales, Marketing, and Front Office teams to ensure revenue strategies are effectively implemented.
    •    Participate in regular meetings to review revenue performance, discuss upcoming events, and adjust strategies as needed.
    •    Provide support and training to hotel staff on revenue management principles and best practices to ensure alignment with revenue goals.

System Management:
    •    Maintain and update revenue management systems to ensure data accuracy and consistency across all channels.
    •    Assist in the implementation and management of new revenue management tools and technologies.
    •    Address any issues related to revenue management systems promptly to avoid disruptions in revenue operations.

   Strategic Planning:
    •    Contribute to the development of long-term revenue strategies, including pricing models, market segmentation, and distribution strategies.
    •    Support the Revenue Manager in conducting market research and competitive analysis to identify new opportunities for revenue enhancement.
    •    Assist in the preparation of the hotel’s annual budget and revenue forecast.

Key Role:

• Responsible for the Software project delivering a Software solution or an upgrade of a Software solution for controlling of a system.
• Responsible for the planning, executing, monitoring and controlling of the Software project from handover from sales to handover to the customer.
• Responsible for ensuring effective, economic and timely deliveries of the agreed scope from the Software Solutions Department.

We are looking for a highly organized and customer-focused Assistant Manager Reservations to join our team at Mondrian Singapore Duxton.  In this role, you will assist in overseeing the reservations department, ensuring that guest bookings are handled efficiently and accurately. If you have a passion for hospitality, excellent communication skills, and the ability to manage a high-volume reservations environment, we encourage you to apply and help us deliver exceptional guest experiences.

• Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.
• Monitors and ensures that all reservations are input into the system promptly and accurately and are confirmed back to the guest/client.
• Monitors and reviews regularly the room and rates availability, hotel status, close-out dates and overbooking situation.
• Extends full cooperation within and between other departments to ensure guest satisfaction.
• Informs/Calls the attention of the Director of Revenue Management for situations like: overbooking, system failure and other critical cases. Consults with team before making any critical decision at work.
• Observes and Maintains Reservations and Rooms & Guest Services systems, procedures, company standards and policies.
• Regularly updates data system for contracts, rates and agreements, guest/client information and other important information.
• Maintains accurate records of data essential to future business plans and generates weekly and monthly reports required by the Director of Revenue Management.
• Coaches, directs, supervises and counsels all reservations staff when applicable, provides training to all staff in his/her department regularly, motivates staff to grow within the company and develops him/herself to be a better supervisor at all times.
• Observes and ensures that proper telephone manners are maintained at all times.
• Monitors and coordinates group reservations activity with the Sales Department and Director of Revenue Management including follows up tentative bookings and update reservation status.
• Reviews no-show and cancelled reservations and processes charges according to hotel’s policy.
• Performs other duties as assigned by Director of Revenue Management.
• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel’s expectation.
• Conducts daily briefing with the reservations team and attends briefing and departmental meetings or as assigned by Director of Revenue Management.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by Director Of Revenue Management.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with guests, subordinates, superiors and other section heads.
• Manages time effectively by meeting the deadlines or completing the tasks ahead of time, identifies and solves problems in a professional manner.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

We are seeking a dynamic and experienced Sales Manager to join our team and drive sales for our exhibition halls and meeting rooms at Singapore EXPO. The Sales Manager will be responsible for identifying, developing, and closing sales opportunities to maximize revenue and meet sales targets.

• Independent sales hunter with a can do attitude.
• Individual contributor role where you hunt for new corporate meetings/ lifestyle events through prospecting, networking, relationship building, channel development etc.
• Build and maintain strong client relationships, ensuring a positive customer experience throughout the sales processes
• Understanding clients’ needs and propose innovative solutions to key clients
• Work with the marketing department to develop sales campaigns that can generate a continuous pipeline of opportunities
• Conduct regular sales presentations and site visit with clients
• Manage, support and service the clients from prospecting to closure of events.
• Main point of contact between our client and internal teams, and to collaborate closely with event management and operations team to ensure successful completion of events.

Qualification

• Degree with minimum 4 years of relevant work experience in Tourism and Hospitality, MICE, Corporate Sales and/ or Events.
• Proven sales experience in the venue or hospitality industry (a plus).
• Strong organizational and time management abilities to manage multiple tasks efficiently in a fast-paced environment.
• Ability to work independently and as part of a team.
• Possesses a strong network of business contacts cultivated throughout your career.
• Demonstrated success in achieving or exceeding sales targets through a results-oriented approach.
• Excellent interpersonal and written/verbal communication skills to build strong relationships with clients.
• Highly motivated with excellent problem-solving skills.
• An independent and proactive individual who thrives in a collaborative environment while maintaining a positive attitude.
• Able to work on weekend for events when required.
• Work location: Expo

Sciente International is broadening our client portfolio for services in intelligentisation and digital transformation, leveraging our partnerships with Snowflake, Databricks, and Amazon Web Services.

This is an on-site Singapore-based individual contribution role that will focus on client delight and growing the Services businesses of Sciente International in Singapore.

• Take ownership and fine-tune the strategy and account plan to boost services revenue, in line with the business potential of the targeted sector and/or accounts.
• Work towards achieving the agreed services revenue performance goals by opening up new logos.
• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients to formulate the right value-added services offering.
• For SOW based services, work with internal talent acquisition team for specific roles/scope of work.
• Service Agreements/Scope of Work/Terms of Business and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, technology providers, and competitor activities to inform strategies and provide valuable insights to clients and Sciente.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• 5 years of total relevant sales experience in B2B IT services & solutions within Singapore.
• Exposure to AWS, Snowflake, Databricks or similar products/platforms shall be a big plus.
• Minimum 3 years of local work experience in client services/large client account management is highly desired.
• A graduate degree or diploma in IT, Computer Science, a related field is highly desired.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

This is an on-site Singapore-based individual contribution role that will focus on enhancing the SOW based Digital IT Services and technology talent management services businesses of Sciente International in SG.

• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects and tech talent requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients.
• Work with internal talent acquisition team and do assessments to evaluate candidates’ skills, experience, and cultural fit for specific roles/scope of work.
• Present qualified candidates to clients, providing detailed summaries and recommendations to facilitate the decision-making process.
• Facilitate the interview process for potential tech professionals, ensuring delightful engagements.
• Service Agreements/Scope of Work and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, and competitor activities to inform strategies and provide valuable insights to clients.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• At least 4-6 years of total relevant experience in IT services / talent management / tech recruitment / IT staff augmentation services within Singapore.
• Minimum 3-4 years of local work experience in client services/client account management are very much required.
• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

More qualified professionals shall be considered for senior level roles.

Candidates with new sales experience shall be considered for Business Development Manager for new Client Acquisitions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

IT Support and Infrastructure

•        Manage, maintain, configure, and support IT infrastructure needs for the company and users for both shore and sea-based assets
•        Manage user reports on hardware issues and provide solutions with appointed vendors
•       Manage all incidents and solution implementation, ensuring timely completion and delivery to end users with appointed vendors
•       Manage software installation and updates on company owned devices
•       Manage connectivity issues for shore and sea-based assets with appointed vendors
•        Manage new software installation and updates from user requests
•        Troubleshoot hardware and software issues on servers and user company owned devices
•        Support users in providing access for guests and vendors
•        Conduct routine checks and tests on all hardware and software, provide any required resolution for issues discovered with appointed vendors
•        Manage, procure, repair, dispose, and sell off company IT assets with appointed vendors to meet company IT needs
•        Manage, and administer company IT policies, documentation, and user guides
•       Keep updated on the latest solutions and provide recommendations on improvements or upgrades required for the company
•        Manage all hardware and software recovery responses with appointed vendors
•        Work closely with Systems Manager to support users

Cyber Security

•        Implement and manage all security software in the network and end-points with appointed vendors
•        Create, implement, and manage cyber security policies across all information systems in the company with appointed vendors
•        Create, implement, and manage monitoring policies and ensure that all notifications are attended to with appointed vendors
•       Work with users to implement policies that continue to support their operations, and provide the security required to ensure integrity of the work done and data involved
•        Conduct routine checks and tests to ensure that all known loopholes and vulnerabilities are detected and patched
•        Conduct routine checks to discover and respond to security breaches and incidents
•        Create, implement, and manage cyber security incident response framework with appointed vendor. This should be the basis for all incident responses to internal and external stakeholders during security breaches
•        Provide routine reports on security notifications and breaches
•        Provide routine updates and reminders on cyber security awareness and education materials to users
•        Manage the reporting and recovery process of a security breach or incident with appointed vendor, within the timeframe defined in the framework
•        Work with users and departments to ensure that any required cyber-security audits are attended to, completed, and passed

Data Management

•        Work closely with the Data team to support the company with data policies across all systems deployed on shore and sea-based assets
•        Support the Data team in implementing Data Governance and Management policies across all systems
•        Support the Data team in enforcing Data Loss Prevention policies across all systems
•       Work closely with the Data team and appointed vendors to ensure that data across all systems are protected, secured, backed up and regular checks are conducted

People Management

•        Manage the IT Team Members work, schedule and training
•        Support the CTO in the appraisals of IT Team Members work performance
•        Guide and support the IT Team Members in day-to-day operations
•        Work closely with other departments and support their day-to-day operations

Requirements:

•        Experienced in managing M365 Business Suite, specifically services like Azure Active Directory, Microsoft Mail Exchange Servers, Security Policies, Defender, InTune, Sharepoint
•        Experienced in managing and deploying desktops, laptops, and other work devices to offices and offshore locations
•       Experienced in managing vendors to deliver support to users based on an agreed SLA
•        Experienced in procuring, maintenance, on-site and off-site support, and sales of used equipment
•        Good understanding of networking, network equipment, and cloud infrastructure
•       Good understanding on managing of Windows based and Mac based devices
•        Experienced in managing devices under MDM setup that is joined to a domain
• Experienced in setting up, managing and working with a vendor for security solutions

Chan Chee Meng
EA 07C3069
R1110620

A Day In The Life:

• Develop, produce and deliver events on time and within budget
• Schedule, communicate and adhere to timelines set with priorities for every projects
• Maintain good relationships with suppliers and clients
• Manage logistics to ensure projects are efficiently delivered with delighted experience for clients
• Ensure excellent customer service and quality deliver

Who We Are Looking For:

• Diploma in Event Management or equivalent
• Minimum 2 years project management in events
• Self-motivated and result-oriented
• Strong interpersonal and communication skills

Salary will commensurate with candidate's work experience and qualification

• Marketing Manager Job Description
• We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and sta!, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.
• Marketing Manager Responsibilities
• Evaluating and optimizing marketing and pricing strategies.
  Analyzing market trends and preparing forecasts.
• Generating new business leads. Develop strategies and tactics to get the word out about our company and drive qualified tra"c to our front door Deploy successful marketing campaigns and own their implementation from ideation to execution
  Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis Produce valuable and engaging content for our website and blog that attracts and converts our target groups
  Build strategic relationships and partner with key industry players,
• agencies and vendors
  Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely Oversee and approve marketing material, from website banners to hard copy brochures and case studies Measure and report on the performance of marketing campaigns, gain insight and assess against goals Analyze consumer behavior and adjust email and advertising campaigns accordingly
• Marketing Manager Requirements
• A Bachelor’s degree in marketing, business or any other relevant field Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
  Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
  Proficient in marketing research and statistical analysis
• The ability to work under pressure. Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Business Development Manager Job brief
• We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an e!ective sales strategy.
• The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
• Business Development Manager Responsibilities
• Develop a growth strategy focused both on financial gain and customer satisfaction
  Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
  Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
  Develop entry level sta! into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
  Training personnel and helping team
• members develop their skills.
  Finding and developing new markets and improving sales.
  Perform any other duties assigned by the director.
• Business Development Manager Requirements and skills
• Proven working experience as a business development manager, sales executive or a relevant role
  Proven sales track record
  Experience in customer support is a plus
  Proficiency in MS O"ce and CRM software (e.g. Salesforce)
  Proficiency in English
  Market knowledge
  Communication and negotiation skills Ability to build rapport
  Time management and planning skills BSc/BA in business administration, sales or relevant field
  The ability to work under pressure. Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Analyst cum Delivery Lead

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 8 to 10 years of experience in technology business analysis or software development, with a focus on investment/banking applications.
• Experience overseeing complex IT projects, including system integrations and data migrations.
• Excellent interpersonal and communication skills, with strong ability to manage teams and senior business stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.
• Team player with a growth mindset and the ability to work independently.
• Proven excellence in documenting BRD, FSD, use cases in Gherkin format, visual modelling, and business processes.
• High expertise in ETL processes, SQL, and APIs.
• Experience in data analysis, pattern recognition, and model development.
• Experience in Product Management and Agile Methodology, with a strong delivery focus.
• Good understanding of the investment business domain.
• Knowledge of financial applications, workflows, UI/UX, database design, and software engineering best practices.

Skillsets (Good to have)

NA

Brief Job Description

Responsibilities:

• Develop and support middle-to-back-office capabilities for private market processes, including deal execution, transaction booking (e.g., capital calls, cash distributions, invoices), and valuations.
• Lead discovery sessions with stakeholders to understand business needs, challenges, and opportunities. Facilitate workshops and brainstorming sessions to gather detailed requirements and insights. Translate findings into actionable user stories.
• Lead discussions, analyze and conceptualize IT solutions that meet business needs. Validate solutions with engineering and architecture teams.
• Conduct data analysis to identify patterns and develop models to support business processes.
• Present IT solutions to business and IT stakeholders, explaining how they address business needs, challenges and opportunities.
• Support the project team during execution. Re-engage business SMEs to revise requirements or accept alternative solutions as needed.
• Define test strategy, execute test cases, and provide clarifications during testing phases.
• Prepare training plans and user manuals, conduct user training, and support system adoption.
• Collaborate across Front, Middle, and Back Office, the extended Technology team, and industry partners.
• Lead Agile practices and coordinate scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews.
• Monitor and report on project progress, risks, and issues to senior management and stakeholders.
• Ensure project delivery remains on track and take corrective actions to address any deviations.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.
And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

Job Overview: This is a crucial role within the Singapore Business Unit, providing dynamic support across multiple functions, including Partnership, Financial Products, Credit, Sales, Operations, and Collections. The focus of this role may shift in alignment with business directions and needs, requiring flexibility and adaptability.

Responsibilities

• Lead and Support: Manage borrower-facing activities, including acquisition, onboarding, collection related processes (e.g. product calculation, preparation of Statement of Account,Giro/DDA application processing, etc) and telesales team management, etc.
• Backend Operations: Oversee backend activities related to borrowers and partners, such as KYC checks, CRM updates, referral fee payouts, collection monitoring, partner contract generation, loan drawdown processes, etc.
• Reporting: Prepare and deliver daily, weekly, and monthly reports for various stakeholders, including the Business Unit weekly tracker, Financial Product Portfolio trackers and Partnership tracker, etc
• Process Improvement: Enhance and maintain existing Standard Operating Procedures (SOPs) to ensure operational accuracy and efficiency.
• Undertake ad-hoc responsibilities as they arise, demonstrating the ability to adapt to new challenges and align with evolving company objectives.

Requirements (Must-Haves)

• Exceptional attention to detail with the ability to multitask effectively in a fast-paced environment, meeting strict deadlines.
• Creative problem-solving skills with the ability to devise sustainable solutions to complex challenges.
• Strong communication skills, confident in conveying information clearly, and adept at collaborating across teams.
• Self-motivated, humble, and a proactive team player.
• Willingness to share knowledge, ideas, and best practices with colleagues.
• Proficient in MS Office, especially Excel/Gsheets, with a strong understanding of advanced features.
• Strong business acumen with a genuine enthusiasm for supporting SMEs.

Additional Requirements (Good-to-Haves)

• Prior experience in Sales or Operations support roles.
• Familiarity with Slack and/or Google Workspace.
• Basic knowledge of SQL and Python, as required by the scope of work.

About the role

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

As an Account Manager, we look to you to proactively help your Account Director to manage both your teams and your clients to deliver the best solutions that We Are Social can offer. You will manage the day-to-day demands of your clients and it is your responsibility to ensure that your tasks are completed within given timelines, to budgets and to the exceptionally high standard expected from our clients. You need to conduct business effectively with attention to detail and accuracy in all communication either internal or external. You will also be checking on the accuracy and standards of work of your Account Executive.

We do expect you to keep abreast of the industry for emerging trends and creative practices, educating not only your own team but also the wider team here. We are looking to you to keep your Account Director and clients updated and engaged with relevant industry practice.

Your key duties will include:

• Management of the day-to-day operational activities such as:
• Coordination of social media content validation workflow based on client brand governance guidelines and platform optimization principles, including communication between client teams and internal agency teams related to this workflow
• Coordination of social media content publishing and scheduling, asset trafficking and Quality Assurance at the pre-publishing and post-publishing stages, including communication between client teams and internal agency teams in relation to this workflow
• Social media channel hygiene management such as upkeep of channel touchpoints and metadata optimisation  
• Upkeep of process checklists and platform optimization guidance
• Status and other reporting both internally and externally
• Attending client meetings
• Ensuring that all activity follows sign-off processes
• Managing the work priorities of yourself and your team
• Other ad-hoc duties assigned

What are we looking for?

• Experience owning and managing senior client relationships
• Ability to jump from the creative side of marketing to the analytical side, able to demonstrate why their ideas are analytically sound
• Understand the social media universe
• Excellent verbal and written communication skills and an ability to work individually on a project or in a team environment
• Outstanding organisational skills and the ability to handle multiple projects simultaneously while meeting deadlines
• Ability to communicate results to management in a fast-paced environment

For internal use: #LI-JT1

Company Overview

RFI Global is the global leader in data and insights for the financial services community.

Founded in 2006, RFI now has offices in four continents and is looking for fast paced, ambitious, motivated people to help realise its rapid data and geographic expansion plans.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative free thinkers can thrive.

Role Overview

The Operations Manager is a pivotal role responsible for the selection and management of outsourced Fieldwork partners. The role encompasses the end-to-end operational process related to fieldwork and data collection, ensuring the precise and seamless delivery of data files that meet the designated specifications for all projects within the assigned territory. 

Key Responsibilities

1.Vendor Management: 

• Vendor selection: Identify, evaluate, and select outsourced FW partners. 

• SLA Development: Establish and manage Service Level Agreements (SLAs) with vendors to ensure high-quality and timely service and data delivery. 

• Vendor Performance Monitoring: Regularly evaluate vendor performance against SLAs, addressing any issues and implementing improvement plans as needed. 

• Relationship Building: Foster strong, collaborative relationships with FW partners to ensure effective communication and long-term partnership success. 

 2. Operational Timeline Management: 

• Project Scheduling: Develop and manage detailed operational timelines to ensure all studies are executed on time and within budget. 

• Resource Coordination: Align regional projects with research team requirements and overall resource capacity to ensure smooth project staging and execution. 

 3. Questionnaire Management: 

• Questionnaire Ownership: Act as the primary owner of all questionnaires within the designated territory. 

• Preparation and Customization: Oversee the preparation of questionnaires, incorporating client-specific requirements into studies to ensure relevance and accuracy. 

• LOI Management: Proactively manage survey length in conjunction with the research team. 

• Survey design: Ensure best practice in survey design is implemented e.g. mobile optimisation. 

 4. Operational Process Design: 

• Process Development: Design and implement robust end to end operational processes from the receipt of the designed questionnaire through to the delivery of data. 

• Process Optimization: Continuously evaluate and optimize processes to enhance efficiency and quality of project delivery. 

• Issue Resolution: Proactively identify potential project risks and issues and implement solutions to mitigate them promptly.  

5. Sample Management: 

• Fieldwork Oversight: Monitor fieldwork activities to ensure effective sample management and adherence to study protocols. 

• Response Rate Management: Implement strategies to manage response rates.  

• KPI Monitoring: Track and analyse demographic and other core Key Performance Indicators (KPIs) to maintain sample quality, consistency and representativeness. 

• Market expert: Ensure comprehensive knowledge of the territory markets including demographics and FS positioning in order to facilitate the effective tracking of sampling and data quality through fieldwork.  

6. Sample Quality Assurance: 

• Quality Control: Ensure rigorous quality control measures are in place to maintain the integrity of the sample that reports the data. 

• Link Testing and Data Verification: Conduct thorough link testing and data checking to ensure accuracy and reliability of the data collected. 

7. Data Preparation and Delivery: 

• Data File Preparation: Prepare data files in accordance with agreed specifications inclusive of merging and weighting, ensuring they meet the required standards and expectations. 

• Final Data Review: Conduct a final review of data files to ensure completeness and accuracy before delivery to research teams. 

8. Stakeholder Collaboration: 

• Cross-Functional Coordination: Collaborate with internal teams, including research and client success to ensure seamless project execution and delivery. 

• Stakeholder Communication: Provide regular updates to senior management and key stakeholders on project status, challenges, and successes. 

• 5-7 years’ experience in an operations management role in the market research industry 

• Extensive experience in selecting, negotiating, and managing outsourced partners and vendors. 

• Proven track record of establishing and maintaining Service Level Agreements (SLAs) to ensure high-quality and timely service delivery. 

• Strong background in project management, with the ability to develop and manage detailed operational timelines. 

• Experience in coordinating multiple projects simultaneously, ensuring alignment with resource capacity and team requirements. 

• Experience in managing sample selection, fieldwork monitoring, and response rate strategies. 

• Strong background in quality control practices, particularly related to sample integrity and data accuracy. 

• Experience with link testing, data verification, and preparation of data files to meet specified standards. 

• Sector experience working with financial services data would be an advantage 

• Strong verbal and written communication skills 

• Curiosity and solution-focused thinking 

• Salary: Competitive
• Great opportunity to work with a global team
• 25 days annual leave + public holidays + birthday leave
• Flexible working arrangements
• Regular employee awards
• Monthly social events
• Defined training pathways for career progression
• A non-hierarchical open team environment with ready access to senior staff

Location: Singapore

Office Work Setup: Hybrid
Availability to Join: ASAP

Job Overview:
We are seeking a highly skilled and dedicated Senior Service Engineer specializing in Data Center Automation (DCA) to join our team in Singapore. As part of a dynamic environment, you will play a crucial role in providing technical leadership and coordination for service activities related to medium engineering complexity. You will ensure that engineering and service disciplines within the AMC sites are efficiently executed, aligning with contract specifications, quality standards, and safety requirements.

This role is ideal for someone with deep knowledge in the data center domain, particularly in handling 800XA control system, and who thrives under pressure, providing 24x7 support with a commitment to solving problems and maintaining customer satisfaction.

Key Responsibilities:

1. 24x7 Service Delivery:

• Provide technical support and troubleshooting for the data center customer installed base in Singapore.
• Ensure timely service delivery with a 2-hour SLA, resolving issues both remotely and on-site.

• Collaborate with project teams during installation, commissioning, and site activities, providing hands-on support to address engineering errors and commissioning challenges.

• Serve as the technical Service lead, offering guidance across engineering disciplines included in AMC projects.
• Foster knowledge transfer from Project Engineering teams and share best practices across different projects and disciplines.
• Develop and implement standard processes and tools.

• Maintain and manage relationships with key customers, identifying new sales opportunities and ensuring customer needs are met.
• Provide specialist support and advisory services for the Sales team.

• Prepare all necessary documents and reports for customer approval.
• Ensure timely reporting of work done and follow-up on outstanding issues.

Challenges:

• Provide 24x7 availability to meet tight schedules and budgets.
• Deliver exceptional service support to customer sites on a rotational basis.
• Navigate the complexities of data center engineering, a rapidly evolving field.

• Experience:
• 4-6 years of experience in data center operations or similar domains.
• Strong background in DCS project engineering or service, particularly with 800XA system.
• Experience with Data Center Automation projects, specifically BMS/EPMS/CMS, is an added advantage.
• Technical Skills:
• Familiarity with data center terms, terminologies, and control systems.
• Competency in Microsoft Office tools and basic computer literacy.
• Personal Attributes:
• Strong interpersonal, organizational, and communication skills.
• Customer service-oriented mindset.
• Ability to work under pressure, managing tight schedules and on-call duties.

Inventory Management: Oversee inventory levels, manage stock control, and ensure accurate record-keeping.

Staff Supervision: Lead, train, and supervise warehouse staff, including scheduling and performance management.

Order Fulfillment: Ensure timely and accurate picking, packing, and shipping of orders.

Safety Compliance: Enforce safety protocols and procedures to ensure a safe working environment.

Process Improvement: Identify and implement process improvements for greater efficiency.

Coordination: Collaborate with other departments, such as purchasing and logistics, to optimize warehouse operations.

Maintenance: Ensure the proper maintenance of warehouse equipment and facilities.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
• Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
• Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties
• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
• Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified
• Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

Minimum 8+ years of experience working as part of Payments Technology solution at an IT company, in the role of Project Manager / Test Manager / Delivery Manager.

Must have played a technical lead or Test Manager role for at least 4 year for a full life cycle of application design and development including participation in initial discussion on requirements

PRIMARY SKILL:

• Project Management / Test Management with PMP certification • Exposure to Payments Technology

• Knowledge of Global Payments Processing like SWIFT, Clearing systems (e.g. RTGS, ACH, etc) Should have worked in end-to-end implementation of an IT solution in one of the above Functional areas. Exposure and experience in Payments or Cash Management products like Fundtech’s GPP, GCP, Dovetail or Clear2Pay OPF, Polaris Intellect Suite, etc

SPECIFICATIONS:

Ability to initiate new project or take over existing project

• Work on estimations, planning, scheduling and control

• Capable of delivering in a multi-shore model.

• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs

• Experience with multiple payments and cash management products like Fundtech, Clear2Pay, ACI, Montran, Dovetail

• Strong Project Management skills with at least 6+ years of PM experience working within a Global (time zone separated) team

• Good understanding of Banking domain

• Strong understanding of Project Management concepts, SDLC methodologies and Operating models (Agile and Waterfall)

• Exposure to defining Testing Approach, create and schedule testing activities and meet deadlines.

• Exposure to working with various vendors, internal & external stakeholders to carry out various testing activities to completion.

• Exposure to HPQC, JIRA or other defect management tools

• Experience in NFR testing

• Experience in Test Automation & Tools like QTP, LISA etc

• Managed projects on different technology platforms i.e. Legacy (mainframes) or Open systems (.Net, Java, etc), on different Operating systems (Windows, Unix, Linux)

• Expertise in using Microsoft Office Project for creating and maintain project plans and MS Office Tool Suite (including Outlook, PowerPoint and Excel)

• Excellent presentations skills, ability to communicate in a clear and concise manner

• Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution

• Work with Shared Services Organizations

• Support RFI / RFP and support the sales process

GOOD TO HAVE:

• PMO experience

• Good knowledge in PL SQL and Unix Scripting, C, C++, J2EE, STRUTS and any EAI

RESPONSIBILITIES:

Testing engagement management

• IT Test Delivery both Functional and Non-functional

• Stakeholder management

• Management Reporting

• Enable creation of payments technology domain capabilities, both solution offerings and delivery skills

• Partner with development managers to ensure projects have a time, cost and delivery plan and deliver high quality software to plan as a result of proactive planning and mitigation of issues

• Work closely with Business Analyst to correctly and completely define Business requirements

• Stakeholder Management, Scope Management, Risk Monitoring and Mitigation

• Project and program level tracking and reporting (including task/ milestone tracking, resourcing, risks and issues, WSR)

• Implement software quality assurance initiatives for projects within Payments

• Assess the impact of changes on existing business and technology processes as well as other interfacing systems

• Adhere to toolsets and procedures and embrace them with their project management skills

• Plan and monitor financial budgets, forecasting and metrics to measure project health

• Management reporting including creation, collation and publishing of regional and functional dashboards

• Creation and maintenance of SharePoint sites

• Work with geographically dispersed teams

• Co-ordinate development and implementation of project management best practices to improve overall efficiency and productivity of delivery teams