As a Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Cashiering duties at the Jackpot Room.
• Reconciliation of daily transactions and cash floats.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Minimum 1 years of working experiences in Jackpot Room.
• GCE O or N Level.
• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Basic computer skills.
• Able to work shifts, weekends and public holidays.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

Role and Responsibilities:

• Manage a team of System Operation/Maintenance Support based in various locations.
• Consolidate and allocate service requests related to system defect, system enhancements and configuration changes to the operation Business support, operation IT support or maintenance IT support.
• Advise and guide existing and new team members on SAP Treasury.
• Monitor and track support team performance.
• Summarize cases and communicate to IT management team based in Japan as well as business stakeholders based in Singapore.
• Escalate and track system defect with service providers and SAP.
• Review and approve internal documentation.

Requirements:

• Min. 10 years’ experience in SAP Treasury and Risk Management (TRM) and In House Cash (IHC), preferably SAP S/4 HANA.
• Solid SAP foundations with SAP FICO experience.
• Prior experience in handling support and application management support for a vendor or an in-house system integrator.
• Team leadership skills, ability to promote a sharing and learning culture across members.
• Ability to summarize large amount of information and communicate effectively to various internal stakeholders.
• Ability to correctly understand business requirements and recommend optimal solutions.
• Problem solving oriented and able to articulate various solutions with pros and cons.
• Ability to work under tight timelines.

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Air Freight Operation Assistant Manager

$4000-$4500

70 Alps Ave Singapore 498801 (Changi)

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Develop and implement strategic plans to enhance airfreight operations.
• Collaborate with senior management to align airfreight strategies with overall company objectives.
• Oversee day-to-day airfreight import and export operations.
• Ensure compliance with relevant regulations and industry standards.
• Optimize processes to achieve operational efficiency and cost-effectiveness.
• Lead and motivate a small team of airfreight specialists.
• Provide guidance, training, and support to enhance team performance.
• Build and maintain strong relationships with clients, ensuring their airfreight needs are met.
• Address and resolve customer concerns promptly.
• Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.
• Implement key performance indicators (KPIs) to monitor and improve airfreight performance.
• Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.
• Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.
• Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

Requirements:

• Posses good air freight knowledge in export/ import requirement
• Relevant experience in air freight leading a team of 4 to 6.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Roles & Responsibilities

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

Interested candidates please whatapps us at +6593974262.

• Global Company
• Regional Exposure

About Our Client

Our client is a reputed French group that has been a committed international player for over 60 years.

Driven by a collective energy, their 8 areas of activity (Food Industry, Agrosupply, Feed Phosphates, Magnesium, Plant Nutrition for the General Public, Packaging, Algology and Renewable Energy) invent sustainable, high added value solutions that serve a shared ambition.

They count 10 000 employees globally and now growing one of their division in Singapore focusing on Magnesium chemicals. They are an expert in the commercialization of magnesium products for the agricultural, industrial and environmental fields.

Job Description

• Develop and expand the business in the SEA region.
• To understand and monitor the market (technical development, competition, potential clients, raw material cost, regulations)
• Maintaining and developing the client portfolio by working closely with your network.
• Negotiating commercial contracts to achieve a successful supply to your customers with optimal results.
• Overseeing the full order and delivery process to create the best service to your customers.
• Professional reporting to management.

The Successful Applicant

• About 3 years of experience in Chemicals Sales, with at least 1 year of regional experience
• Ability to sales technical products
• Willingness to travel to meet customers across SEA
• Good presentation skills and able to manage key stakeholders during negotiation

What's on Offer

This is an opportunity to join a massive group, and to own a region for yourself! You will be given autonomy and will be entitled to commissions.

Job Description & Requirements

GENERAL MISSION

1. Manage sales targets for hotel accommodation
2. Work on existing client data base and source new clients
3. Promote F&B and private events for Restaurant by the pool side
4. Manage and service client bookings and expectations
5. Work with the S&M team to achieve monthly targets for accommodation and F&B revenue
6. Coordinate with hotel operations client requests and follow through.

RESPONSIBILITIES AND MEANS

• The individual person will be responsible for their coordinating duties as well as administrative functions.
• Maintain and ensure the smooth running operation of all his/her accounts within the commercial section in consultation with the Director of Sales on all matters.
• The individual performs his/her duties within the teamwork defined by the group and hotel norms and by internal regulations as specified by the Director of Sales.
• Ensure all emails correspondence for the entire sales team (DOS + Sales Mgr.) are replied to within the same day; i.e. answer all sales emails during times of the sales team away on sales calls.
• Attend to all incoming sales telephone calls and action accordingly.
• Assist in the packing of materials when required, e.g. Hotel brochures, sales kits. Etc.
• Organize regular client visits in accordance to a predetermined plan.
• Organize and assist with Hotel Site Inspections and Entertainment when required.
• Prepare a tentative monthly schedule record all sales and other related activities for the preceding month.
• Assist in drawing up the marketing plan annually with the Director of Sales by providing market, clients and competitors intelligence.
• Assist the Director of Sales & Sales Manager in completing and submitting “M.I.S. Report” to Accor MIS office, relevant Corporate & Travel Agents production reports, analysis reports on a monthly, quarterly and Yearly basis
• Assist the Director of Sales in issuing Corporate Agreements and Travel Agents Contract Rates to be issued in a timely manner and approved by DOS and GM prior.
• Ensure that all feedback from guests are reviewed and investigated with Director of S&M, then follow-up is action taken.
• Provide reports / analysis for sales as requested by the DOSM

Interested applicants are to send their resume to Director of S&M to Mr Ken Leow --- [email protected] and HR --- [email protected]

About the Company:

For the last 100 years, our client has been a front leader company in providing engines, generators, and UPS products that have powered homes, hospitals, lawn mowers, stadiums and everything in-between.

Basic Functions

We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Requirements:

• Diploma/Degree in Electrical Engineering
• A team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• 2 years experience in project sales
• Experience in handling sales to MINDEF accounts will be an advantage
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

• 5 Days
• 830am - 6pm
• $3500 - $4500
• Jurong [Company provided at Jurong East]

Job Scope:

• Lead, drive and in charge of warehouse operations, meeting customer requirements and achieving agreed key performance indicators
• Be the owner of warehouse processes and execute them in an efficient, effective and a timely manner
• Perform major tasks in warehouse operations which include receiving management, inventory management, order fulfillment and administration
• Manage and supervise a team of executives, supervisors and warehouse assistants
• Ensure operational documents and shipping documents are accurately and timely prepared to expedite customer shipments
• Ensure daily maintenance and housekeeping of the warehouse and equipment
• Ensure periodic inventory cycle counting
• Plan warehouse storage layout to achieve optimization
• Identify safety hazards in operations areas and proactively eliminate any risks
• Ensure staff work safely in a safe workplace
• Other duties as assigned by management

Requirements:

• Min 3 yrs of Warehouse experience
• Understand ZGST warehouse requirement
• Prior experience dealing with electronics component warehouse is a plus
• Good leadership skills

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Overview

In today's rapidly evolving business landscape, security has become a paramount concern for organizations worldwide. Microsoft Security Solution is at the forefront of this crucial endeavor, dedicated to ensuring the safety of nations and citizens amidst the complexities of the cyber landscape. As the largest security company globally, we pride ourselves on our ability to think innovatively, going beyond conventional approaches to contribute to a safer world. Following a year marked by remarkable success, we are thrilled to expand our team, welcoming ambitious, diverse, and driven individuals eager to make a significant impact in the ongoing battle against cybercrime.

Within the Security Specialists team, we are actively seeking passionate, experienced, and credible specialist sellers who possess a fervor for cultivating and winning strategic opportunities. Our goal is to provide end-to-end security thought leadership, delivering substantial customer value and facilitating transformative outcomes. Specialist sellers collaborate closely with clients, identifying their cybersecurity needs and recommending optimal solutions from Microsoft's comprehensive suite of products and services. As a Security Specialist, you will craft secure digital transformation strategies, engaging with various stakeholders within customer environments to enhance their security posture. Leading consultative discussions, you will play a pivotal role in planning, orchestrating, and executing end-to-end security opportunities, collaborating with internal stakeholders and partners to cross-sell and up-sell.

This unique opportunity not only offers a platform to contribute meaningfully to the fight against cyber threats but also presents avenues for personal and professional growth. Joining our team provides you with the chance to expand your knowledge, refine your solution sales and collaboration skills, and deepen your expertise in end-to-end security. Be part of our mission and unlock unparalleled opportunities for development and learning as we continue to shape the future of cybersecurity.

Responsibilities

Sales Execution

• Brings impactful Cybersecurity, Compliance, Governance & Risk industry insights into customer engagements and closes deals with customers. Acts as a thought leader across Cybersecurity, Compliance, Governance & Risk solution areas to advise customers across business functions on digital transformation. Leads virtual transformational shifts to drive deployment and create business value for customers. May lead partner integration into account/territory planning and customer engagements. Provides thought leadership in the Cybersecurity, Compliance, Governance & Risk domains.
• Orchestrates with team members across solution areas on conducting personal campaigns to discover new opportunities and generate new leads. Leads conversations with strategic/high-potential customers (e.g., high budget, global account, highly competitive) along with account teams or partners. Facilitates the account team unit (ATU) and/or Specialist Team Unit (STU) to build pipeline in collaboration with partners and services. Guides others on social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed and educate the customers on how to best address their Cybersecurity, Compliance, Governance & Risk
• Drives consumption and grow business with existing strategic customers by initiating conversations, guiding others on demos or quotes, and the collaboration with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts). For licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners. Drives advanced workloads and usage.
• Explores and assesses the needs of strategic/high-potential customers. Articulates business value of the Microsoft Cybersecurity, Compliance, Governance & Risk portfolio and long-term implications for customer business. Collaborates with internal teams, partners, and services to lead the proposal or development of solutions that align with customer and Microsoft priorities. Analyzes Cybersecurity, Compliance, Governance & Risk market trends to identify opportunities for new solutions.
• Proactively builds and governs external stakeholder network and leverages internal partners to engage external stakeholders. Acts as a thought leader and subject matter advisor to the executive-level business decision makers at the customer's/partner's business. Guides others on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners.
• Develops strategies for driving and closing strategic and/or prioritized opportunities. Collaborates with account teams to ensure alignment with the account strategy and plan. Leads deal execution with the deal teams across the organization. Coaches others on the implementation of close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.

Scaling and Collaboration

• Leads the planning and execution on Cybersecurity, Compliance, Governance & Risk opportunities with resources and partners to cross-sell and up-sell. Identifies, leverages, and coordinates partners and resources across solution areas. Validates partner solution relevance for customers. Provides input and feedback to Global Partner Solutions (GPS) on developing partner strategies and connects the partner ecosystems to scale business results.
• Leads the sales orchestration with internal stakeholders and partners (e.g., Enterprise Operating Unit). Applies a holistic approach to build network across territories. Positions opportunities to promote collaboration and participation.

Technical Expertise

• Presales experience in XDR & SIEM, knowledge of cross-cloud Security and Security Operations
• Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across subsidiaries. Contributes ideas that can be instituted across Microsoft.
• Posts information or speaks at external events, drives conversations with prospective customers/partners as a thought leader across solution areas.*
• Leverages and shares competitor knowledge across solution areas as a subject matter expert to inform decisions on pursuit or withdrawal. Collaborates with the 'compete' global black belts (GBB) to proactively provide analysis of the competitive landscape in supported solution area. Leads the communication to provide feedback to other teams (e.g., sales, marketing, engineering) on future product trends or sales blocker.

Sales Excellence

• Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources. Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation.
• Reviews feedback report and sets long-term strategies aimed at maintaining levels of client satisfaction. Coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
• Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for strategic accounts across territories.
• Collaborates with extended sales team, partners, and marketing to lead business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Acts as a thought leader and clears opinions and perspectives from business analysis.
• Manages the end-to-end business for strategic accounts across the organization. Leads forecasting for accounts and develops a portfolio and territory plan to drive intentional selling with on-strategy engagements in high propensity accounts. Mentors less experienced team members.
• Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Proactively seeks training, including information that adds to the understanding of customers' business, and shares it with team members.

Qualifications

Required/Minimum Qualifications

• 10+ years technology-related presales experience in XDR & SIEM
• Knowledge of cross-cloud Security, Governance, Compliance & Risk as well as Data Security & Security Operations
• Relevant academic qualifications

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Our reputable client in Singapore is looking for a Digital Product Manager to join their team in Singapore.

1. Customer Issues & System Support

- Provide investigation support, track and monitor of reported customer issues escalated from front-office.

- Ensure reported issues are resolved timely, and any critical issues are timely escalated /communicated to stakeholders.

- Work closely with front-office and technology team to provide detailed customer issue and information to assist them with timely investigation, impact assessment, resolution, and root cause analysis (RCA).

- Initiate periodic meeting with technology and business partners to review and follow up on all open production tickets relating to digital channel services.

- Collaborate with cross functional technology & business partners to help speed up resolution of complex issues.

2. Servicing & Customer Experience Management

- Review customer satisfaction through tracking of support demand, and issue resolution turnaround time

- Perform analysis through data collated and identify process improvement or enhancement plans to reduce negative customer impact and improve overall customer satisfaction.

- Collaborate with journey owners to resolve identified customer journey gaps.

- Drive and execute channel process improvements to achieve operational excellence and better employee journeys.

Qualifications:

Experience in Customer Issues & System Support

Servicing & Customer Experience Management

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Marketing Manager (F&B)

• Basic $4000-$6000 + AWS + VB (Depends on performance and sales)
• 5 Days | Mon-Fri 8:30AM-5:30PM
• Location: Boon Lay

Job Scope

• Evaluate and enhance marketing and pricing strategies.
• Analyze market trends and assess competitors.
• Generate leads for new business opportunities.
• Examine sales of new products.
• Coordinate and propose marketing strategies based on market research and sales trends.
• Develop and oversee the budget of the marketing department.
• Supervise branding, advertising, and promotional campaigns across shopping malls, media, and SNS-related platforms.
• Assist in developing creative briefs and guide creative direction to align with objectives for all advertising and public-facing communications, including print, digital, and video assets.
• Conceptualize and execute multichannel campaigns.
• Assess the effectiveness and impact of ongoing marketing initiatives, promotions, and campaigns through tracking, analysis, and optimization.
• Manage the Loyalty program for campaigns, customer communications, and retention.
• Present concepts and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets.
• Address customer complaints related to promotional campaigns.

Requirements

• Work Experience: Around 10 years or more (8-9 years are welcome)
• Possess the following skills:

1. Know sales the process.
2. Critical thinking and problem-solving skills.
3. Creativity and great writing skills.
4. Great communication skills.
5. Good organization and planning skills.
6. Know technology such as AdWords, InDesign, Illustrator, Photoshop, etc. High skills in Microsoft Office are a must.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Felcia Ang Zhi Yun | EA Personnel No.: R22109905

1055

Job Responsibilities:

• Pack and fulfil online sales and ecommerce orders through the efficient use of in-house and 3rd party delivery partners
• Receive incoming and outgoing shipment within the warehouse
• Coordinate all logistics activities and work with inter-department heads across different business units
• Monitor warehouse inventory and inform Product Managers if stocks are running below par level
• Provide feedback and suggest ways to improve operations and ensure cost-efficient and timely delivery of shipment and goods in line with the business needs
• Participate in monthly stock-take and provide monthly closing reports
• Support with any other administrative duties or special projects as required

Minimum Requirements:

• At least 1 year of work experience in a similar position
• Diploma/Bachelor’s Degree in Logistics & Supply Chain Management or equivalent
• Familiarity with Shopify and marketplace ecommerce platforms such as Lazada, Shopee, Fairprice and Amazon
• Experienced/Comfortable with operating pallet stacker/pallet jack
• Proficient use of Microsoft Excel
• Ability to communicate in written and spoken English and a positive mindset and “can-do” attitude to continuously strive to make things better
• Possess a Class 3 Driver’s license will be a bonus

Responsibilities:

Program Management:

1. Manage Accelerated Digitalization (AD) demand pipeline in countryWork with sites and analyse operational data to identify AD opportunities
   Provide operations teams with assistance in the initial site assessment and technology matching based on AD toolkits and published materials.
   Actively work with functions such as Solutions Design on opportunity assessment and BCA development for complex robotics projects.
   
2. Support AD project deploymentsWork with country Senior Management Team (SMT) to ensure that appropriate internal resources have been allocated to each AD implementation project where BCA has been approved.
   Escalate demand and supply side issues regionally as required.
   Lead vendor liaison on AD opportunities in country such as getting proposals, conducting site evaluations or trials.
   
3. Capability development at country levelInfluence and coach operations to improve opportunity identification, accelerate site assessment, resolve implementation issues etc.
   Develop country-wide digitalization capability by sharing regional and global collateral/training material/standardized templates.
   Provide regular updates to local SMT and operations on Regional AD policies and product development.
   Liaise with local vendors and recommend them for regional engagement if they are promising.
   
4. Program management and reportingResponsible for performance tracking, monitoring and governance of AD and non-AD deployment plans in country.
   Document lessons learnt and conduct post implementation reviews within country and region.
   Provide regular updates to Regional Team on AD Activities in country.
   Engage Regional SMEs if assistance is required, especially in the area of vendor liaison and BCA development.

Requirements:

• Bachelor's Degree
• Experience in managing multiple tasks and projects, especially operational and business improvement projects that are cross-functional.
• Good influencing and communication skills
• Good analytical skills and experience in both qualitative and quantitative analysis
• Industrial Engineering and familiarity with Warehouse Operations process flows highly desirable

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities

• Manage infrastructure needs to implement new and manage existing ICT systems
• Facilitate project activities for a smooth rollout and operations of the systems
• Oversee the change process for system deployment, operations and managing other suppliers
• Manage infrastructure development and maintenance issues with users and other suppliers
• Manage user expectations, maintain good rapport with users and understand users’ requirements
• Adhere to quality management system (“QMS”) and other audit requirements
• Provide with status updates of infrastructure development or maintenance

Requirements

• Degree in computer science/computer engineering or other relevant ICT disciplines
• Minimum of 5 years working experience in ICT infrastructure services, such as datacentre, disaster recovery, server, storage, network and desktop infrastructure
• Project management experience in multi-vendor environment
• Technical services delivery and management related certification, such as Information Technology Infrastructure Library (ITIL) and/or Certification in Outsourcing Management for IT (COMIT), or equivalent
• Knowledge and relevant experience in implementing and leading small to medium scale ICT infrastructure projects; Implementing and managing system infrastructure in cloud environment (e.g. AWS, Azure, GCP).
• Experience with working in the public sector/Government agencies
• Strong analytical, conceptualisation and problem-solving skills; results-oriented and customer-oriented; good team player with strong organisation and people management skills.

Customer Support

• Lead and inspire the customer support team to deliver best-in-class post-sales support.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular team assessments and provide guidance to enhance performance.

Administrative Support

• Assist the director in various administrative tasks to ensure smooth operations.
• Oversee Singapore entity GST submission, ensuring compliance with regulations.
• Manage corporate income tax returns in a timely and accurate manner.

Financial Oversight

• Work closely with the accounting team to manage financial transactions and reporting.
• Coordinate banking activities and maintain strong relationships with financial institutions.
• Ensure timely and successful completion of internal and external audits.
• Implement and maintain robust internal controls to safeguard financial processes.

Logistics and Sales Operational Support

• Collaborate with global logistics teams to optimize supply chain operations for APAC.
• Support Director in forecasting in a timely fashion to support strategic planning. 
• Manage the overall Singapore entity GST submission, Corporate Income Tax returns as well as internal and external audits in a timely fashion.
• Relationship building with corporate bank and support commercial director in relevant banking activities and proper documentations as and when required.
• Arrange banking and boardroom documents sign off as well as keep record of all the correspondence and documentation pertaining to the Singapore corporate entity.
• Build policies on distributors and customers credit limits and payment terms in compliance with company policies.
• Oversee monthly accounts closing and financial reporting, invoice payments to internal and external parties as well as accrual postings.

Team,

Come join the Customer Outcomes Operations team, and work with a talented group of

Sales, Services Delivery, Customer Success and Business Operations Leaders. We are focused on partnering with the Customer Outcomes organization to ensure they have the business processes, technology and analytics capabilities required to deliver amazing customer experiences.

Role

The Business Operations Analyst for the APJ team is a critically important role, enabling Customer Outcomes to work most effectively with its internal and external stakeholders and fulfill their commitments to ServiceNow and its customers. This role will work closely with APAC Business Operations Manager and APAC Customer Outcomes leadership and understand business concepts of Services business and help to build data models using Power BI.

Responsibilities

• Be part of executive analyses, strategies, and deliverables (E.g., QBR)
• Provide visibility and performance tracking to the business by helping to build, maintain and improve our data and reporting foundation solely using Power BI.
• Drive operational efficiency by automating and improving processes, tools, and dashboards that scale
• Ad-hoc work as required by Area leaders or APJ leadership

The Opportunity

We, at Flywire, are seeking a Client Success Manager, Travel who will work with the Travel sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, find opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution.

• Building and maintaining strong relationships and communication within key business client accounts
• Creating the ideal strategy for each business client to maximize money moved and increasing revenue through up-selling
• Providing clients with analytics and additional reporting mechanisms through a quarterly/bi-annual business review
• Working with existing business team to build out standard methodologies for client on-boarding
• Strategic Consultation- Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy.
• Provide a feedback loop for The Client, by gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Developing and maintaining a current knowledge and understanding of all services provided by the company and maintaining, at all times, a professional and ethical relationship with clients when representing the company
• Execution and results oriented- A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilising of internal accounting systems in order to monitor a project’s financial status

The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross fuThe role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Who you are?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

Reporting to the Marine Division Manager, you will be responsible for formulating and executing a sales strategy for the designated area of responsibility of Alfa Laval Products and Services in accordance with the assigned targets and local sales company/divisional strategy and targets.

You will also be responsible for leading, developing, and executing high-performing sales in line with the Alfa Laval culture. Inspire, support, and lead the local and regional sales team in charge of capital sales.

To be able to do value based selling in depth technical knowledge of applications and marine environment will be essential.

Key tasks:

• Define the business strategy and plan for assigned areas of responsibility according to division strategy, actions, and targets.
• Develop the business by driving relevant sales and business development activities to get customer loyalty and satisfaction using market analysis, pricing strategies, visits, and Seminars.
• Forecast sales figures and monitor progress against objectives and financial targets to identify problem areas to improve performance.
• Work proactively with structured sales and business development strategies to optimize the sales efficiency of the team.
• Lead the sales team, setting the direction and ensuring that they are performing according to the plan and the sales processes, with a special focus on lead to opportunity and opportunity to quote sub-processes.
• Develop, motivate, and coach direct reports to secure the development of relevant sales and product/application competencies.
• Take direct sales responsibility for assigned regions such as Indonesia, Malaysia, Thailand and the Philippines.

What you know?

• Bachelor’s degree from a recognized university in Mechanical or Marine Engineering or related.
• Minimum 5 years of experience in developing & managing marine new shipbuilding sales and at least 5 years of experience in technical sales of products & services in Marine industry.
• Well-versed with the development and execution of sales strategies and has also demonstrated a proven track record of over-achievement in your current or previous work capacity.
• Strong with data analytics, using offline and online channels to grow sales. 
• Proactive, service-minded, strong in customer care, and can take quick actions.
• Self-motivated team player with a strong customer focus. You should have the courage to take new initiatives and drive the implementation.
• Additionally, to be successful in this role, knowledge of relevant products e.g. separators, heat exchangers, freshwater generators, boilers, and/or inert gas systems is preferred.

What is in it for you?

• You get access to an international, open, and friendly environment where we help each other to develop and create values for our customers, people, and planet.
• You work in a company that values personal development and leadership.
• Your work will have a true impact on Alfa Laval’s future success.