An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have positions for highly motivated and committed individuals to join our Firm:

Job Responsibilities:

As a Senior Business Development Executive, your mandate will be to support the Firm and its Partners in building strong client relationships and in the acquisition of work. You will work closely with the Firm’s Partners and a team of professionals responsible for the Firm’s business development activities, and will report into the Business Development Manager and the Regional Head of Business Development and Marketing.

Your primary responsibilities will include:

• Preparing compelling proposals, capability statements, reports, presentations and other client-facing collaterals
• Implementing various aspects of our client care programme, including communications and events
• Conducting research on clients, industries and market trends
• Developing and preparing management reports
• Supporting strategic positioning and messaging for the Firm’s business development initiatives
• Promoting best-practice business development processes and policies within the Firm

Job Requirements:

• 5 years of relevant business development / sales / marketing experience, ideally in professional services
• A bachelor’s degree from an accredited college or university
• Experience in client relationship management, preferably in a professional services environment
• Strong command of English, enjoys writing reports and other forms of communications
• A genuine enthusiasm to be a part of a busy team
• An ability to prioritise and manage competing priorities and deliver on deadlines with high levels of accuracy and strong attention to detail
• Willingness and ability to take ownership of tasks
• Effective interpersonal skills and a team player
• A proactive, positive and ‘can do’ mind-set
• Proficient in Microsoft Outlook, Word, Excel and PowerPoint

For more information on our Firm, please visit our website at www.allenandgledhill.com.

Only shortlisted candidates will be notified.

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Responsibilities

1. Develop and implement Admin related policies and procedures to ensure efficient and effective operations.

2. Supervise and coordinate the work of administrative staff.

3. Organize company events, teambuilding activities, and staff welfare.

4. Manage office budgets, including purchasing and inventory control.

5. Manage the office stationery and maintain all the inventory.

6. Assist in travel insurance and medical claim issues.

7. Provide other administrative support to the office when necessary.

8. Carry out other duties assigned by the supervisor.

Job Requirements

1. At least 5 years of related experience with 3 years of supervisory role.

2. Degree/Diploma in Business Administrative or Human Resources.

3. Experience in organising events will be an added advantage.

4. Self-driven & team player

5. Good interpersonal and communication skills.

6. Fluent in Chinese and English so that can liaise with Chinese counterparties.

Job Responsibilities:

• Support the organization in operating and managing large and sophisticated enterprise database environments
• Ensure database availability and performance in accordance with bank standards.
• Hands on technical expertise and ability to work independently.
• Provides technical guidance and advice for Application teams during incident resolution.
• Perform analysis on complex issues involving database performance, database capacity, resiliency, stability, replication, and other key aspects of distributed database technology.
• Researching and recommending solutions that fits business needs and bank operational requirements.
• Acting as point of contact for Vendor support with close collaboration.
• Evaluate releases of MSSQL and its tools, and third-party products to ensure the entire Database environment is appropriate and compliant with minimal impact.
• Providing Oracle 11g/12c/19c database administration, database security and production support, primarily in a UNIX/Linux environment
• Providing MSSQL database administration, database security and production support.
• Knowledgeable on Oracle, MSSQL, MariaDB’s Backup & Recovery
• Participate in Disaster Recovery exercise
• Define and enable monitoring, event management and capacity management
• Minimize manual handling and enable Database automation
• Encourage continuous improvement and security integrity mindset

Experience/Skills:

• Degree in Information Technology/Computer Science or equivalent
• Extensive experience in database administration with at least 5 years in a senior role.
• At least 10 years of experience in RDBMS administration
• At least 5 years of experience in MSSQL / Oracle DB /MariaDB administration
• PowerShell scripting is required
• Good knowledge in MSSQL Backup
• Experience working in a bank is a plus
• Experience in MariaDB, Sybase, Hadoop is a plus
• Experience with Linux System is a plus
• Customer focused, business driven, and strong interpersonal skills with the ability to build strong networks.
• Ability to work effectively in a team environment to encourage collaboration, innovation, and continuous improvement.

OBJECTIVES:

• Act as Tech Transfer Lead for process technology transfers from R&D, CMC or external collaborators to and from GMP clinical manufacturing of different modalities and platforms to meet tech transfer objectives.
• Provide external contract manufacturing oversight in technical operations to achieve project deliverables and timeline.
• Provide supports in biologics and vaccine plant start up and operation by providing technical evaluation, investigation and CAPA.
• Collaborate closely with key stakeholders within GMP clinical manufacturing such as Operations (Drug Substance or DS, Drug Product or DP), QA, Engineering, Validation in meeting operational targets and program /tech transfer schedule.

RESPONSIBILITIES:

• Lead/support tech transfer of process/product with different modalities/platform from internal stakeholders and to/from external manufacturing partners in terms of tech-ops support such as exceptions, change control and process input.
• Provide external manufacturing support as part of tech transfer oversight.
• Work and coordinate with different sub teams during project phase to ensure their timely involvement and alignment to the strategy and successful completion according to schedule.
• Act as Subject Matter Expert in process operations equipment, including but not limited to single use bioreactors/fermentors, mixers and fill finish equipment (DP)
• Perform product/process root cause analysis for complex deviations and investigations using established problem-solving tools.
• Mentoring operations crew in process and equipment knowledge and know-how to operate equipment as per design intent.
• Provide impact assessment and support to change control and deviations of GMP runs during clinical manufacturing
• Perform risk assessment related to process, engineering and safety (ie FMEA)
• Support process/equipment procurement specification review, qualification/validation activities
• Support standard operating procedures (SOP) generation for process/equipment.
• Drive/support operations crew in troubleshooting related to operational issues when required.
• Support Audit as technology transfer SME where required.
• Act as a training/document coordinator for the department
• Act as a delegate to the Supervisors/Managers and conduct team activities in their absence.

EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS:

• BSc/MSc in a engineering/scientific discipline (Bio/chemical engineering/life science/biology/chemistry) with 4-8 years relevant industry experience
• Biological technology transfer experience required, in vaccines would be an advantage
• Experience in aseptic process simulation/media fill would be an advantage.
• Experience/knowledge of cGMP practices as applicable to upstream/downstream vaccine manufacturing processes (DS), process development is desirable
• A thorough knowledge of Good Documentation Practices (GDP) and Good Manufacturing Practices (GMP)
• Well-organized and detail-oriented, with ability to effectively prioritize tasks with agility, eager to learn, interact and collaborate effectively with various stakeholders in a team environment and consistently demonstrate reliability and responsibility.
• Must be a team player with good working ethics, initiative, diplomacy, positive influencing abilities and drive
• Good oral communication and demonstrable, exemplary writing skills
• Experience with problem solving and statistical tools will be an advantage.

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Assistant Manager, Actuarial Services.

Principal Responsibilities

• Responsible for providing assistance to the valuation of Economic Capital, stress testing and other reporting requirements in the Actuarial Services Department to support business needs
• Supports the computing of RBC2 reserves and capital requirements for solvency projections and business planning purposes
• Assist in day-to-day operations of the Economic Capital team including monitoring of financial risk metrics
• Assist in maintaining Prophet models for valuation purpose
• Assist in other adhoc projects such as adhoc actuarial investigations, audit requests and other corporate initiatives from time to time
• The jobholder works closely with the regional office, external actuarial consultants, auditors and regulators, ensuring adherence to the HSBC guidelines in the IFIM and statutory regulations

Qualifications

• University graduate in a relevant discipline in Actuarial Studies, preferably with more than 4 years of actuarial work related experience
• Good progress in actuarial exams of an international recognized actuarial body
• Hands-on experience in Prophet modelling, experience in ALS is a plus
• Excellent communication skills, both written and spoken
• Good technical, analytical and problem solving skills, with the ability to work independently
• Meticulous with a keen eye for details
• Team player with good interpersonal skills and positive attitude

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://mycareer.hsbc.com/en_GB/external/PipelineDetail/Assistant-Manager-Actuarial-Services-HSBC-Life/213140

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Job info

• Monthly Salary: Up to $6000 + Comms + VB
• Working days: Monday - Friday: 8.30am to 6.00pm
• Location: Clementi

Job description

• Responsible for sales for Aviation Lubricants and Chemicals
• Oversees business development of organization within Asia Pacific Region
• Forecasting and developing sales strategies plans to meet business objectives in terms of revenue and margin.
• Analyze market, industry trend and the competition to identify new sales opportunities for current and future business needs of customers.
• Provide excellent customer service and ensure customer satisfaction to develop long term relationships with key/current/prospective customers.
• Prepare weekly & monthly sales reports of progress and forecasts to internal and external stakeholders.
• Deliver sales presentation to customers.
• Performing pricing analysis and manage stock inventories.
• Lead, train and manage sales team performance to achieve annual sales targets.
• Manage internal and external audit and certification.
• Need to travel to overseas – business trip
• Other ad-hoc duties as assigned

Job requirement

• Diploma in Sales & Marketing or equivalent
• Minimum 2 - 3 years’ corporate sales experience, preferably in Aviation Industry
• Possesses Class 3 driving license with own vehicle

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Job Purpose:

HR Manager will be responsible for the ownership of HR functions to be aligned with the business strategies of the organization as a group wide.

Core Responsibilities:

• Collaborate with senior leadership to understand the organizations goals and strategy
• Administer or oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Engagement and implementation of HR policies and practices
• Consult Line Managers in regards to people matter
• Coordinate, support and take part in the HR policies and process alignment
• Responsible for Budget and Expense Control of Hub HR
• Maintain HR Records both electronically and hard copy as necessary
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Ensure legal compliance throughout human resource management
• Any ad-hoc assigned according to the business requirement

Qualification & Experience:

• Bachelor's Degree in Human Resources or a related field. A Master's Degree or relevant certification would be advantageous.
• Demonstrated understanding and hands-on practice of MOM (Ministry of Manpower) rules and regulations.
• Minimum of 5 years of experience in HR Generalist or Business Partnering, with a focus on managerial roles.
• Strong communication skills to advise and consult across all levels of the organization.
• Demonstrated supervisory and leadership skills.
• Excellent verbal and written communication skills.
• Exceptional interpersonal and negotiation skills.Outstanding organizational skills with meticulous attention to detail.
• Strong analytical and problem-solving abilities.
• Ability to adapt to the evolving needs of the organization and its employees.
• Capability to prioritize tasks and delegate them appropriately.
• Thorough knowledge of employment-related laws and regulations.
• Proficient in using Microsoft Office Suite or related software.
• Proficiency with, or the ability to quickly learn, the organization's HRIS (Human Resources Information System) and talent management systems.

Brief description of the Restaurant

Founded in 2012, the heart and soul of Bitters & Love involves a team of passionate, dedicated individuals, coming together collectively to provide; quality drinks, exceptional service; with a shoulder to cry on or celebrate your promotion with. We are not in the business of just food and drinks, we are in the business of people and relationships. We want to create a community where people gather, make new friends, reconnect and bond over a tipple or two.

Job Descriptions

• Serving customers.
• Clear and turning table.
• Taking orders and cashiering.

Benefits

• Transport provided after midnight shift, tips split end month

Working hours

• Wed - Sat: 12pm - 3pm, 6pm - 12am
• Sun: 11am - 4pm
• mon and tues close

Our client, a leading bank in Asia, is currently seeking a dedicated Client Service Manager to join their team.

about the role

• Act as a liaison between customers and the bank, ensuring a seamless communication channel for addressing concerns and resolving issues.
• Engage with customers to gather feedback, understand their experiences, and identify areas for improvement in service delivery and quality assurance.
• Develop and implement effective service recovery strategies to address customer complaints and dissatisfaction promptly.
• Create and maintain a system for tracking and analyzing customer complaints, identifying root causes, and implementing corrective actions to prevent recurrence.

skills and experience required

• Minimum degree in any discipline.
• At least 3 years of experience in service recovery / quality assurance would be advantageous.
• Strong analytical and problem-solving abilities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

1) Establish and maintain relationships with other agencies and organizations in community in order to meet community needs and to ensure that services are not duplicated.

2) Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.

3) Direct activities of professional and technical staff members and volunteers.

4) Evaluate the work of staff and volunteers in order to ensure that programs are of appropriate quality and that resources are used effectively.

5) Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.

6) Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.

7) Research and analyze member or community needs in order to determine program directions and goals.

8) Analyze proposed legislation, regulations, or rule changes in order to determine how agency services could be impacted.

9) Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.

10) Implement and evaluate staff training programs.

Job Description

1. Assist in the activities for a group of investments funds, including, but not limited to, accounting, audit, tax (local, overseas, GST and FATCA/CRS), statutory, payment and budgeting
2. Assist with investment operations process which includes (but not limited to):

• Checking of daily/monthly deliverables from fund administrators
  • Checking & processing of drawdowns and distributions, for both investments and investors;
  • Coordinating with fund administrator and/or GP for queries and reports;
  • Assist with onboarding matters, including fulfilling KYCs, for new investments and periodic CDD;
  • Checking of performance metrics and ensuring data integrity

1. Work closely and coordinate with all business units and external parties, including fund administrators, banks, auditors and tax agent, to support the regular reporting deliverables and deadlines.

The candidate may also be involved in:

1. Participating and providing inputs on new workflow, system implementation, and project coordination where required
2. Participating in other work processes and ad-hoc tasks where required
3. Initiating efficiency improvements to processes, controls and enhancements
4. Covering the cash operation process

Pre-requisites

• Degree in Accountancy/Finance/ACCA/CA Equivalent with minimum 4 years of experience
• Keen learner with positive attitude, motivated, flexibility to work in a small office environment
• Organized with strong written and verbal communication skills
• Meticulous and able to work independently with tight deadlines in a fast-paced environment
• Aptitude in standard computer software (including PowerPoint, Excel and Words)
• Oracle experience a nice-to-have
• Fresh graduates with the right attitude will also be considered

Are you a creative person who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our Customer Success Executive. Oracle is a technology leader that’s changing how the world does business. We’re looking for an experienced and self-motivated person. We appreciate you taking the time to review the list of qualifications and to apply for the position. Come and join us!

As Oracle SaaS Customer Success Services (CSS) team, our mission is to ensure the success of our SaaS install base, help our customers drive value from their investment in our SaaS applications while deploying more and expanding their usage. Oracle has the most complete and unified portfolio of modern, cloud based business applications on the planet and a large and successful customer base. Thrive in this crucial role!

Description

What You’ll Do

The objective of the Customer Success Executive (CSE) is to improve customer retention and expansion by facilitating activities and guiding them to the solutions value while also driving increased SaaS revenue. The CSE works at a strategic level across all product pillars in the cloud, leading teams in the delivery and continuous improvement of large scale ground-breaking cloud projects. In this role you will act as an enabler and trusted advisor to the customer to ensure they remain successful and engaged with their entire Cloud solution, so they understand the full value of their investment with Oracle. For this role you will need to be definitive in your goals but flexible in your approach. As part of the role you will continuously improve on your network and internal relationships, working closely with sales, implementation success managers and customer success managers to enable further adoption of Oracle products within your customers. You are one team, all responsible for delivering value to the customer with strong product knowledge and discovery expertise.

You will be responsible for delivering consistent, adherent and diligent collaboration with the internal collaborator teams and will work collaboratively with them to deliver activities that fit with the strategic direction of the customer over the entire cloud estate.

As a Customer Success Executive, you will:

• Collaborate with the Sales Manager and broader account team to develop and deliver an overall account strategy and plan for the customer, that directs company resources to encourage renewal and return of investment cross pillar.
• Develop and maintain a continuous close relationship with the relevant Account Team throughout the customer lifecycle.
• Facilitate relationships across various customer teams, brands, and/or departments to further strengthen Oracle’s partnership with customers.
• Regularly provide visibility of account at an executive level both internally and externally, defining progress against customers’ business objectives; any metrics that define success to the customer (return on investment); and identifying risks and appropriate mitigations.
• Deliver regular business reviews and success plans to senior executives and key business collaborators.
• Coordinate cross pillar activities across the account to ensure significant achievements for your customer such as upgrades, new releases and new features are managed effectively and with no adverse impact on co-existing pillars and identifying lessons learnt for future achievements within or across pillar.
• Engage and understand the customers cloud strategy within and cross pillar in order to guide the customer by providing resources that can assist their strategic business direction across pillar.
• Support other CSMs in their role acting as a ‘coach’ in working effectively with the customers support service to ensure it is being effective for enhancement requests and blocking issues.
• Develop a strong relationship with the senior leadership in your customer on a technical and business level.
• Support in collaborating with Oracle’s Reference team to ensure ‘reference fatigue’ is avoided and customers can take advantage of our reference program.
• Understand the value of the internal Oracle processes and tools available to assist your search for answers and for pro-active planning.

Required Skills/Experience

What You’ll Bring

You have that rare combination—a sharp technical brain and a head for business. You’ll use this to help customers achieve real-world success with our products. We also look for:

• Experience in a customer facing role involving cloud based/SaaS technology with collaboration of senior collaborators.
• Proven ability to delivery complex projects with multiple internal and external collaborators.
• Proven ability to develop and cultivate lasting customer relationships with limited resources.
• Strong technical understanding around cloud solutions, operating concepts and infrastructure (cloud, integration, lifecycle management etc).
• Experience in delivering continuous improvement and change effectively to organisations.
• Project management and delivery including effective risk management skills.
• Pro-active commercial competence.
• Leadership and effective influencing skills.
• Written and verbally communicate a complex message in a simplistic way.
• Team working and collaboration.
• Resilient, managing pressured situations effectively.
• Confident and engaging presentation skills, personable, positive, approachable & tenacious with effective objection handling skills.
• Extremely diligent & succinct organisation & communication skills.
• Strong desire to learn and develop personally.
• Strong time management work ethic and focus on delivery.
• Able to travel at short notice 50% of the time.
• Mirroring & ability to engage and be engaging at all levels.

Responsibilities:

• Create precise accident repair estimates and offer supplementary estimates when necessary, ensuring transparency in cost projections.
• Provide comprehensive guidance and support to customers regarding vehicle maintenance and repair services, fostering clear communication and understanding.
• Demonstrate adept troubleshooting skills for basic vehicle faults and problems, offering efficient and effective solutions.
• Actively engage with customers, gather feedback, and encourage positive reviews, contributing to overall customer satisfaction and loyalty.
• Collaborate with the Officer-in-Charge (OIC) to attend to customers' needs and requests, maintaining a high level of service excellence.

Requirements:

• Minimum Secondary/Nitec/Higher Nitec, Diploma.
• Minimum of 1 year of experience as a Service Advisor or in a customer service role within the automotive industry or a similar capacity.
• Good written and spoken communication skills in English
• Keen interest in automotive-related work.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Area Managers are assumed to be skilled in managing diverse operations of 4-6 outlets. They have to build positive business relationship with the Outlet Manager and Team and be responsible for the overall success of the outlets by leading a team of outlet managers towards effective collaboration and attainment of goals aligned to the company strategic plans.

Duties and Responsibilities shall include but not limited to:

Management

• Provides production direction to Team Member in a clear, concise and positive way and coaches others to lead operations
• Ensures Team Member delivers quality service and food in accordance to Stuff’d guidelines
• Act as a point of contact between HQ Corporate office and assigned outlets
• Provide information from HQ to Outlet Managers and Team through various ways of communication
• Coach and mentor all level of Team Members in your assigned outlets
• Review all assigned outlets’ Daily Business Reports on a daily and weekly basis, and identify problems and suggest improvement measures
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards; timely and consistently
• Review and ensure outlets’ Month-end administration and submission is timely and accurately

Outlet Operational Leadership

• Leads operations by directing efficient and accurate preparation of products for prompt customer delivery within the established speed of service guidelines
• Evaluate existing business procedures and recommend improvements
• Ensure Outlet Manager leads to execute all sales promotions effectively and efficiently
• Coordinate and arrange on-going maintenance with HQ Corporate office to ensure business continuity
• Review customers feedbacks and incident reports, and ensure actions are taken and execute AAR for improvement

Food Safety Compliance

• Ensure scheduled food audit are carried out timely and accurately
• Enforce the compliance of standard operating procedures
• Ensure outlets’ food and ingredients products, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines
• Ensure all SFA guidelines are adhered in your assigned outlets

Workplace Safety Compliance

• Ensure safe work procedures and safety rules are communicated and followed at all levels of the team
• Understand and identify hazards and implement effective risk control measures

Manpower

• Review outlets’ weekly schedule to ensure staffing levels based on business needs and coverage for Outlet Manager(s) during operating hours
• Manage manpower cost in your assigned outlets
• Ensure accuracy in monthly time sheet submission in a timely manner
• Resolve employees’ concerns and conflicts when required
• Manage and maintain team’s hiring and attrition rate
• Identify talent within your team for succession planning
• Sets challenging goals for self and team member, provides timely performance feedback and ensures accountability for each direct managers and staff
• Know, enforce, educate and consult with all staff on all appropriate HR policies, security and safety procedures

Salary: Basic $2,600 - $3,300 + AWS + VB

Time: Mon - Fri (8.30am - 5.30pm) & alternate Sat (8.30am - 12.30pm)

Location: Pandan Loop

Responsibilities:

• Manage customer orders from inception to delivery and through the entire order-to-cash cycle.
• Liaise with other teams to resolve requests/issues in a timely manner.
• Administer return processing & credit/debit price adjustment.
• Expedite and track customer orders: answer inquiries ( through e-mail, whatsapp, etc.).
• Take corrective actions to resolve customer issues or order fulfilment inefficiencies.
• Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.

Requirements:

• Good working knowledge of Microsoft Office and systems used within Customer Service systems with expertise to assist less experienced colleagues.
• Min Diploma in Business Admin / Supply Chain.
• Minimum of 1 year previous Customer Service experience in an F&B / FMCG environment including management of complex/challenging customer issues.
• Experience of encouraging others to work to KPI’s/SLA’s.
• Creative thinking ability with proven problem-solving skills including developing new ideas and making projects.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Position title : E-Commerce Manager

Working Days: 5 days (Mon-Fri)
Working hours : Start between 8am-10am and end between 5pm-7pm
Location: Kaki Bukit Ave 1
Salary : $5000 - $7000

Company Overview:

We are a dynamic and rapidly growing fashion retail company, dedicated to providing trendy and stylish shoes to discerning consumers around the world. With a focus on both online and offline sales channels, we are looking for a committed and experienced Marketing Manager to join our team. If you have a passion for fashion, a deep understanding of brand marketing, and the ability to create impactful marketing campaigns, we invite you to apply and be part of our exciting journey.

Job Description

Key Responsibilities:

E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.

Website Management:

• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.

Traffic and Conversion:

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.

Inventory and Fulfillment:

• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies.

Analytics and Reporting:

• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.

Customer Experience:

• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

Team Leadership:

• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry. Preferable in Retail / Related indsutries.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Job Purpose

· Key responsibilities include management of the product portfolio throughout the product life cycle from strategic planning to tactical activities.

· Key activities include developing product strategy, identifying opportunities, specifying products’ positioning to support pre-launch, post-launch, driving market adoption and target customers.

· Ensure achievement of sales, GP ratio, and contribute to operating income according to the budget.

Responsibilities

1. Product Management & Strategy

· Plans and prepares new product launch collaterals and annual marketing plans.

· Conducts analyses required for strategic decision support relating to target markets, market segmentation, SWOT analysis, competitive intelligence, positioning, and others that may be brought about by the market dynamism of the assigned business unit.

· Conducts gap analyses to identify evidence and proof sources needs to realize full value proposition of product portfolio.

· Translates science, technology, & customer requirements into marketing messages and product positioning, and communicates clearly with country representatives (sales/marketing people, country heads)

· Conceptualises marketing communication tools leading towards the achievement of the product-specific strategy.

· Develops high impact marketing and educational programs leading to system and brand conversion.

· Prepares comprehensive competitive comparison portfolio and communicates clearly to individual country sales/marketing members.

· Sets up competitive pricing for all products within the assigned BU.

2. Business Development

· Oversees the design and implementation of approved product initiatives, including launch of new products & services, introducing product enhancements, and coordinating pricing modifications.

· Identifies competitor activities and develops strategic actions to address them.

· Provides expert assistance to business partner representatives (distributors/affiliates) as second/third level support, depending on each individual country structure.

· Handles customer complaints and implements corrective/preventive actions across a professional and timely manner.

· Establish strategic initiatives with key opinion leaders (KOLs) to support the continuous success of the assigned BU.

· Deliver comprehensive and highly professional product and marketing training to all affiliates and business partners.

· Drives the development of appropriate customer / market segmentation, segment-specific value proposition, and associated sales/marketing tools.

· Organise &/or support regional marketing activities such as seminars, trade shows, etc., as needed.

· Provides support and guidance to business partners regarding products and market-related issues.

3. Implementation of favourable conditions towards achievement of team’s overall objectives

· Builds a motivating and encouraging environment in the region and within the team.

· Suggests and implements plan of actions that will add value to the team’s performance.

· Takes accountability to projects-on-hand, including each BU’s annual marketing expense budget.

· Accepts other roles assigned that will help improve team’s operation efficiency.

4. Cross-Functional Role

· Cross-functional collaboration with intra-/interdepartmental teams to achieve shared commercial goals.

· Leads the new product launch process within SAP.

Requirements

· Bachelor’s Degree in Science or other healthcare-related field

· Minimum 2 years working experience in the clinical molecular laboratory.

· Minimum 4 years marketing experience within the IVD industry

· Experience in strategic planning, strategic marketing, and business development

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

*Pls summarise your experience at 'why hire me'

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

Job Description:

• Analyze and evaluate existing processes, take measurements and interpret data including SCADA system operations (in line with company towards digitalization)
• Perform risk assessments
• Research, design, and develop processes to optimize productivity and workflow
• Oversee operations and maintenance of facility processes
• Determine the organization and setup of operations
• Oversee implementation of new processes and procedures
• Investigate and troubleshoot any problems that arise with processes, procedures, and operations
• Develop best practices, routines and innovative solutions to improve throughput and quality of output
• Manage cost and time constraints
• Provide process documentation and operating instructions
• Involve and perform PSM and Hazop study
• Become turn key manager to plan and execute plant shutdown

Requirements:

• At least a Bachelor in Chemical Engineering
• Min 1 years of process industry experience
• Strong working knowledge of process related standards, Process Improvement and Safety Management
• Team oriented and dynamic

Others:

• Working hours : Mon to Fri (8am to 5pm)
• Company Transport / Transport Allowance if candidate travel to work by him/herself (S$120)

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Proficient in Microsoft office 365 i.e. Excel

3. Ability to multi-tasking and manage different activities

4. Good team player

Job Description

1. Perform technical verification checks on customers income documents and Process customer’s credit cards and unsecured loans account creation or maintenance in Bank’s operating systems (critical)

2. Toggle between different systems to perform pre-processing and data entries into various (critical)

3. Update reports on daily, weekly and monthly basis

4. Handle internal/external enquiries

5. Exceptional handling on cases unable to be processed by robotic tool

6. Conduct root cause analysis and engage Support team to resolve robotics’ tool issues (critical)

7. Manage ad-hoc project assigned by Team Manager

8. Escalate any discrepancy / deviation to the Team Manager

9. Assist Team Manager with various systems’ testing and prepare go-live documentation (e.g. Standard Operating Procedure)

Job Responsibilities:

· To be responsible for All deliverables required in the Agreement with Client & Ensure all contract obligation compliance.

· Assistant site manager oversees the Admin works inclusive of HR & Support team.

· To be the leader for all the Site Audit conducted by client or ISS internal and ensure all compliance.

· Ensure able to meet or exceed the Forecasted and Budgeted Contract Base Claim contribution & Above-Base (AB) monthly across each month.

· 100% meet Fault Response time & KPI on the monthly basis (Response time, Interim Fix & Permanent Fix) stated in the FM contract.

· To plan and monitor execution of all fix-it and Programmed Maintenance (PM) works within the framework of the allocated resources. Ensure No Delay completion of all PM works and carried out PM according to prescribed checklist and schedule.

· Constantly engaging with the client and end users to seek feedback, gaps and improvement opportunities through survey and dialogue.

· To organize the team to align with the overall client’s expectations and contractual requirements and support the operations of the hospital, especially in the front and engineering and customer supports.

· Ensure Smooth site operation & provide cover duty for the absence of management staff. Attendance to the urgent site breakdown and provide support to the site team for the rectification works.

· Ensure and oversee the completion within 1 month of Fault Identified during walkabout. No delay in compilation and preparation of week/monthly/ad hoc reports.

· Provide technical and administrative support to ground operational team.

· Identify and propose grooming, training guidance to potential staff.

· Work with HR in handling staff Grievances, Discipline and Termination.

· Analysis staff training needs and arrange resources for staff competency training.

· Identify competency gaps in the team members and train all staffs.

· Team staff retention, maximum 1 staff turnover per year for the whole team.

· To oversee and drive in-house training for the respective trades. Ensure training to be conducted for all trades and to each of the staff.

· Work with Project Engineer and targeted to achieve contribute the budgeted project revenue on monthly/annual basis.

· Be part of the team to management energy savings and initiatives.

· Identify engineering issues and troubleshooting to respond to end users request. Resolving and mitigating potential engineering problems and potential cause to system breakdown.

· To be the safety leader ensure Zero Incident across the various sites.

· Ensure Zero Safety incident/Near-Miss to the whole site Team.

· Undertake any duties/projects etc. as assigned by the Account/Site Manager.

Job Requirements:

• At least a Bachelor's degree in Diploma or Degree in Electrical Engineering from an recognised Institute.
• At least 5-10 years of related working experience and minimum 3 years at managerial level.
• Proven experience in Facility Management in a large facility.
• Strong building and M&E knowledge with hands-on experiences.
• Proficient in Microsoft Office – Excel and Power Point.

Great employees benefits:

• Rapid career advancement for high performers
• Professional upskilling
• Employee referral fee
• Free daily meals and many more!

In this job, you will:

• Make wraps, assemble daily bowls to company’s established standards of quality, safety and hygiene
• Perform light-cooking such as boiling, making side dishes and sauces
• Prepare raw food ingredient such as meat, poultry and vegetables
• Carry out food preparation processes including thawing, washing, cutting, marinating, portioning food ingredients, according to standard operating procedures (SOP)
• Set up and replenishing salad bar with fresh food ingredients

We’re hiring at our outlets island-wide! Speak with us today to find out the hiring outlet nearest to you. For more details, WhatsApp or call us at 8181 0610.

We are looking for a Corporate Account Manager to create long-term, trusting relationships with our customers. The Corporate Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and exceed their expectations at all times.

If you have a flair for client communication and understand consumer behavior, we’d like to meet you!

Key Responsibilities

• Contribute directly to COMPANY’s (and GROUP’s) Sales Revenue, Profitability and Manage clients’ expectations
• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Sell products & services by establishing contact and developing relationships with prospects; recommending optimal solutions
• Create winning value proposals / quotations with clear propositions in terms of design, specifications, availability including after-sales delivery and maintenance
• Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvement
• Identify product & services improvements or new products by remaining current on industry trends, market activities, and competitors
• Prepare cost sheets and maintaining accurate ongoing costing or expenses for sales related orders with intent on maximizing profitability or cost reduction
• Prepare reports by collecting, analyzing, and summarizing useful and relevant information
• Maintain quality service by establishing and enforcing organization standards at all times
• Maintain professional and technical knowledge and/or accreditations
• Contribute to team effort by accomplishing related results as and when needed
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Manage the availability of stock for sales and demonstration
• Negotiate/close deals and handle complaints or objections rationally with professionalism
• Collaborate with team members to achieve better results
• Coordinate fulfilment and services delivery with internal staff, colleagues and stakeholders
• Participate in implementation activities of sales orders made to the company, providing exceptional customer experience through seamless teamwork service delivery
• Gather feedback from customers or prospects and share with internal teams from time to time
• Manage and improve vendor/partner relationships to achieve desirable outcomes for the company at all times

Key Skills & Qualities

1. Well-spoken & with good written communication etiquette
2. Have a passion for IT & equipped with all-round skills
3. Savvy in time management & organizational skills i.e. able to handle more than one project concurrently.
4. Able to work after office hours and/or extended hours whenever required
5. Analytical, self-motivated, competent and able to work independently
6. Strong sense of personal responsibility
7. Excel in problem-solving skills & a good team player
8. Capable in management, leadership and mentoring skills (critical thinking & decision-making)
9. Competent in vendor management and negotiation skills

The successful incumbent is responsible for the overall management of YRI bakery and oversees the marketing & sales, customer engagement, and operations to drive revenue generation and business development.

Key roles & responsibilities include but are not limited to:

• Plan and execute new businesses to ensure that the business remains viable and financially strong.

• Provide guidance to strengthen marketing and sales plans and implement Go-to-Market (GTM) strategies in meeting revenue and profitability for the unit.

• Oversee production planning to achieve deliverables and targets for the Bakery.

• Implement plans to deal with contingency and other operational challenges to ensure business continuity.

• Review and improve efficiencies to increase productivity, reduce wastages, and manage operating costs.

• Ensure robustness and strict compliance with Food Safety and Workplace place safety regulations and standards.

• Oversee quality management, controls, and improvements to the Bakery’s production.

• Oversee and review preventive maintenance regime to manage optimum conditions and shelf-life of bakery equipment.

• Oversee regular customer feedback and surveys and develop improvement plans to address key gaps in services and products.

• Plan the annual budget, review Bakery’s financial performances, and adjust the operational budget to promote profitability.

• Plan and implement inmate skills training aimed at inculcating positive work ethics and providing them with market-relevant skills for eventual employment upon release.

• Develop staff competencies in meeting the company’s objective and future plans.

A suitably qualified candidate possesses:

• A degree preferably in Business Management or Marketing;
• At least 5 years’ experience in a Management position within the Food industry;
• Demonstrated good business and financial acumen including planning and cost control capabilities;
• Demonstrated ability to work cross-functionally within the group to drive business growth;
• Strong leadership skills in developing teams;
• Strong organizational, communication, and critical thinking skills;
• Good IT knowledge and proficiency in Microsoft Office Applications and
• Is passionate about providing incarcerated inmates with vocational and employability skills, as well as inculcating positive work ethics in them through employment opportunities

Mobilisation Management:

• Lead and manage multiple Procurement Mobilisation activities for new accounts or extension to existing accounts.
• Define a solution-focused approach including understanding client and Mobilisation requirements and adapting or develop tools to meet these needs.
• Manage and ensure the Procurement processes are in accordance with the principles of JLL policy, Mobilisation Process Framework and vendor contract obligation.
• Plan, develop and own the project timelines, critical mobilisation tasks and objectives.
• Manage the procurement timelines are being align with Regional Mobilisation lead and client.
• Lead, communicate and manage a seamless mobilisation for the transfer of responsibility

management of changes for vendor services from client service providers to JLL

Supply Chain.

• Mobilise and manage country procurement resource to execute client mobilisation.
• Own and lead projects calls with all stakeholders, including circulation of minutes of meeting and drive closure on open action items.
• Review and analyse on existing client vendor contracts and propose cost saving initiative.
• Preparing vendor’s KPI and as needed, draw down from client MSA.
• Prequalifying, monitoring and controlling vendors who can deliver on time and live up to JLL quality standards in the most cost efficient manner and match client contract requirement
• Lead contract saving deliverables: Collaborate with Country Operation and Procurement to deliver opportunity for the Account.
• Identify, develop and enhance vendor management programmes, tools and best practices to facilitate effective project coordination, resources planning and execution.
• Engage in direct pricing negotiation with service providers.
• Provide recommendation to resolve any vendor pricing issues that may arise.
• Facilitate conflict resolution and take ownership for business case accountability and lead regional implementation for project and vendor spend categories.
• Maintain a central database of all projects including Mobilisation and Optimisation.
• Identify and recruit account-dedicated sourcing team.

Stakeholder management:

• Establish rapport and communicating channels with various stakeholders.
• Be the lead client contact relating to outsourced services, champion in updating Procurement Mobilisation resolving, escalate and resolve anticipated issues.
• Manage client expectations related to service providers and project timeline.
• Be the Procurement advisor to the internal stakeholder (account/site teams and business).
• Collaborate with other functions workstream lead as required. I.e. Legal, Finance, Engineering & Operations and Human Resources to establish an all rounded compliance that impact service providers.