Hankyu Hanshin Express Southeast Asia belongs to Hankyu Hanshin Express group, the global logistics company.

We are looking for Director who manage and supervise subsidiaries of Southeast Asia and South Asia, and liaise with Japan HQ and Asia Director.

[Responsibilities]

* Analyses current situation, develops and implements management strategy across Southeast Asia and South Asia to attain group strategic objectives.

* Devises strategic plan, quarterly revenue forecast, Regional strategy, and resource planning for whole subsidiaries in Southeast Asia and South Asia.

* Identifies solutions for process improvement to increase revenue, profitability, efficiency and customer satisfaction.

* Find a better path through tenacious discussions and negotiations with stakeholders

* Provide precise and timely managerial advice to subsidiaries in Southeast Asia and South Asia.

[Requirements]

* 15+ years experience and advanced knowledge of Freight Fowarder and Logistics business

* Experience of management of several companies across Southeast Asia and South Asia

* Strong analytical, creative, and critical thinking skills to deliver solutions

* Excellent written and verbal communication skill

* Able to work under pressure in time-critical situation

* Fluent Japanese language (at least JLPT N1 level) is required to liaise with Japan headquarter about strategy and direction of Area in charge

As a key and lead of this team based in Asia Pacific, you will be the product and business lead responsible for building out the B2B Travel business for Visa Commercial Solutions. This role includes forming and driving Visa's B2B Travel strategy and launching and prioritizing product capabilities, as well as engaging with key partners including Global Distribution System partners, airlines, hotels and other travel partners and enablers. Additionally, you will be part of the broader Visa B2B Travel team globally.

This is a unique opportunity to be part of a new team within Visa in AP, managing one of the company’s most important strategic product initiative globally. This role will report to Head of Large and Mid-Market segment in AP as well as secondarily, to the Global B2B Travel team.

Key responsibilities will include

• You will own and drive our B2B Travel segment strategy in Asia Pacific, starting with key markets before scaling and replicating across the region.
• The role will require you to collaborate with key partners both internal and external in executing Visa’s B2B Travel in the region, making key strategies, executing, optimizing portfolio as well as commercial arrangements.
• As such, you will work with market teams to develop and execute sales pipeline in B2B Travel in the region, introducing new B2B products and services as appropriate.
• Work closely with marketing, Global B2B Travel teams to evolve the Visa value proposition, products, and platforms globally to meet client/market needs in this ecosystem.
• Work closely with ecosystem players including airlines, hotels, aggregators, travel enablers, travel associations, GDS and others to ensure close engagement, update on trends, obtain industry feedback and opportunities.
• As the voice of the market and B2B Travel clients, you will need to provide feedback, develop product plans and collaborate with global B2B Travel product teams to prioritize and maintain product roadmap to drive future growth.
• Be a thought leader and champion of innovation by staying current with industry trends, representing Visa in B2B Travel forums and market activities as subject matter expert.

Reporting to the Vice President, Global Strategic Customers - Elevate, the mission of the Senior Director - APAC Strategic Engagements (Large Deal Pursuits) is to drive ServiceNow’s long-term revenue growth and profitability through larger and more strategic transactions across our Asia Pacific business. The leader will act as an in-region deal expert, responsible for driving end-to-end deal strategy, developing creative commercial structures, and leading complex negotiations for our most strategic deals. 

The Senior Director - APAC Strategic Engagements (Large Deal Pursuits) will help define and follow a consistent programmatic approach to help the regional sales organizations and cross-functional deal execution teams in APAC to close large, complex, and strategic deals.  The role will utilize collaborative account planning, out-quarter pipeline development, opportunity review cadences, deal coaching and choreography, and thought leadership, to maximize market opportunity and accelerate the sales cycle to close larger deals successfully. 

The Senior Director - APAC Strategic Engagements (Large Deal Pursuits) will be expert in the contractual aspects of ServiceNow’s business, and able to articulate value and structure long-term, complex, multi-product agreements to enable presentation of the right deal to the customer. 

The role also contributes to continuous improvement efforts for the Strategic Engagements team and participates in ServiceNow’s overall transformation effort to establish the best Enterprise salesforce in the industry. 

Priorities & Responsibilities 

• Drive large and complex strategic deals: validate and engage on opportunities where we intend to build > $10M+ NNACV opportunities, tracking deal progression, and escalating risks/needs to senior leaders as needed 

• Champion all collaborative, integrated GTM activities for our Strategic Accounts, including account planning sessions, strategic pursuits, WIN Forums, review cadences or other GTM activities 

• Drive big deal thinking and best practice sharing across the strategic engagements team (deal structures, operational opportunities, references and content on attractive themes like Digital Transformation or Artificial Intelligence) 

• In partnership with the Account Executive, serve as a primary point of contact for the Customer from deal qualification through close 

• Be the voice of the field sales to corporate to continually improve and ensure successful outcomes for our most strategic customers 

• Represent ServiceNow in senior customer facing roles as sponsor, strategist and negotiator 

Infopro Digital group is recruiting for a Head of Commercial Sales on a permanent basis to join Risk Global brand in Singapore or Hong Kong.

We are first a global company with 4,000+ employees and annual revenues of over half-a-billion dollars, with a presence in 18 countries. Through our market-leading brands, we serve five professional communities – risk and insurance, automotive aftermarket, construction, retail, and industrials – enabling our clients to make informed business decisions and create new opportunities.

Within Infopro Digital, we are also an entrepreneurial, 300-person team focused on the financial services industry, known collectively as Risk Global, with offices in Hong Kong, Lisbon, London, Nashville, New York and Singapore. Working at Infopro Digital’s Risk Global means being part of a company that has strong financial backing, while at the same time giving you the power to truly have an impact.

Risk Global is the preeminent industry source of research and data for financial services professionals interested in the transfer and management of risk. We deliver detailed insight and analysis on complex topics to senior professionals including the who’s who of the global capital markets. Our clients enjoy a competitive advantage in a highly competitive industry.

The Head of Commercial Sales, Asia will be responsible for driving targeted revenue growth across the region. They will manage and coach a team of sales professionals, and develop strategic relationships with clients to support revenue and product growth in our fastest growing market.

Based in Hong Kong the role will be responsible for growing revenue across our events and marketing services.  You are an action-oriented, results-driven, and credible commercial professional with a record of B2B sales, ideally in financial services. You will also bring inspiration, credibility and commercial awareness to the business and can think longer-term, while driving execution tactically and managing the balance between the two.  In your role, you will be managing a set of clients but you will also be working with your wider team of account managers/directors and business development managers to hit and exceed targeted revenue numbers. 

As Infopro Digital is an acquisitive company, further scope might be added to the role.

Key Accountabilities

• Setting and achieving sales targets for the region
• Developing and implementing sales strategies to increase market share and revenue
• Building and maintaining relationships with key clients and partners
• Recruiting, training, and managing a high-performing sales team
• Identifying and pursuing new business opportunities
• Providing regular sales reports and analysis to senior management
• Staying up-to-date with industry trends and market changes to inform sales strategies
• Collaborating with other departments, such as marketing and product development, to support revenue growth and product growth.

Structure and Size of Team

You will report to the Global Head of Sales with a dotted line to the Managing Director of Asia and manage a team of account directors, account managers and business development managers within the region. 

• Proven track record of success in sales leadership, with at least 8-10 years of experience in sales management, preferably in the APAC region.
• Natural leadership skills, including the ability to influence and motivate team members
• Deep domain expertise combined with an understanding of B2B information services models, including lead-generation, digital advertising, events (incl. conferences, awards, training, trade-shows), research, and data
• Proven commercial experience and strategic mind-set (strong business / commercial acumen as well as analytical capabilities)
• Ability to engage with clients, colleagues and multiple stakeholders, forming effective relationships;
• Can represent the brand and business externally, outward-facing role, with high levels of client and customer interaction
• Proven ability to meet or exceed sales targets
• Strong presentation and negotiation skills
• Able to identify growth areas in the short and long term as well as launch new products – demonstrate a track record in creating value
• A ‘rounded’ and highly-collaborative senior leader, with experience in a similar position, that leads by example and is willing to be hands on as appropriate
• Demonstrated ability to work collaboratively and within a global matrix organization: build strong relationships across teams, experience in leading teams, and working collaboratively to achieve objectives
• Proactive, curious, excellent communicator, problem-solver, high-energy, decisive, solutions-driven, results-oriented

• 20 days of Annual Leave
• Life Insurance coverage upon completion of probation
• Medical insurance coverage upon completion of probation
• 14 weeks of maternity leave
• 5 days of paternity leave
• A day off for your birthday

Learn more about us

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities.

Infopro Digital connects professional communities.

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, decision makers make informed decisions and companies develop their business and performance in a sustainable way.

Equal Opportunities

In accordance with our Code of Conduct Policy, we provide equal opportunities to any employee or job applicant and do not discriminate either directly or indirectly because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or any other characteristic or activity protected by law.

To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications. We would therefore be grateful if you would complete the questions on this form. This information will be collected anonymously.

All information is treated in confidence and will not be seen by employees directly involved in the hiring process. The information will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same whether or not they provide this information. Thank you for your assistance.

#INDPREM

About Beca

Beca is one of the largest employee-owned professional services consultancies in the Asia-Pacific and has operated in over 70 countries. With over 3000 employees globally, we have the diversity of experience and expertise to tackle major projects. We have over 100 years’ experience in successful client relationships, technical excellence & delivering award-winning project solutions.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.

We are currently recruiting for Senior Associate Director – Mechanical to join our Building Services team. This position will be based in our Singapore Office.

About You

We’re looking for someone who loves to learn and share knowledge – someone who can bring a fresh perspective to ensure the development of the people around them and who constantly seeks better practice for the overall quality of our work and our client experience.

Your passion, design and problem-solving mindset will be matched with a desire to work on meaningful and significant projects with the team.

Responsibilities

In this role, you will be responsible to:

· Deliver operational excellence through effective management of complex technical solutions and large and complex Mechanical projects / multiple jobs

· BIM automation for construction industry productivity improvements

· Lead and manage project teams by reviewing technical accuracy and technical outcomes

· To devise and deliver practical and economical solutions to problems through applications of technical principles in order to gain respect from clients as a highly skilled consultant

· Understand the client’s business and strategic issues in order to ensure successful outcomes and maximise repeat business revenue

· Understand risk on all jobs through implementation of sound audit, business and financial management and understand impact of work practices on the financial outcome of projects

· Demonstrate effective communication, presentation, networking and consulting skills

PRE-REQUISITES

· Degree in Mechanical Engineering

· Minimum 15 years of relevant experience in consulting firm

· Supervising/leading roles experiences in fire protection systems, HVAC system design including chillers, cooling towers, boilers, and associated piping and air supply systems.

· Building services co-ordination in healthcare projects.

· Extensive practical application of principles and practices within Mechanical discipline

· ​​Excellent written & spoken communication skills in English

· ​Able to work independently & exercise initiative

· ​A team, client and delivery focused working style

Job Highlights

• Career Advancement
• Medical & Telcommunication Allowance
• AWS & Variable Bonus

Ready to make a move?

We offer a comprehensive career growth and development programme along with a vibrant and supportive team environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for its people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply now with your CV and cover letter online today.

Please include the following information in your resume:

• Education background
• Work experiences
• Reason(s)for leaving
• Current and Expected salary
• Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.

The University Scholars Programme (NTU-USP) leads a University-wide commitment to provide an intellectually stimulating and enriching academic environment for the best students of NTU. The programme focuses nurturing creative and reflective global citizens devoted to understanding our ever-changing world.

Reporting to the Assistant Director, the incumbent will ensure the smooth implementation of the programme’s curriculum including fieldwork management, admission, scholarships and bursary, distinguished speaker series, asset management, student internship and special projects.

Responsibilities:

Curriculum Management

• Manage academic operations, including timetable planning, course registration, and examinations
• Update and maintain the student database
• Monitor students' progress, address challenges and review exceptional cases for recommendations
• Effective coordination of logistics, ensuring smooth class trips and overseeing meticulous planning for overseas fieldwork

Admissions Matters

• Supervise executive staff on admissions matters
• Co-lead recruitment process, including conducting interviews and collaborating with programme coordinators
• Recruit and manage the student buddy system
• Plan and execute admissions-related events
• Analyse and report admission statistics
• Administer and compile surveys for post admissions and events

Student/Internship Matters

• Act as the main point of contact for student welfare
• Maintain up-to-date student records, academic planning, resource allocation and support service

Finance & Administration

• Monitor and manage the programme budget
• Provide secretariat support in the planning, development, and implementation of policies and procedures
• Manage assets

Special Projects

• Ensure successful completion of project objectives and deliverables within the specified scope
• Identify, assess, and mitigate risks that may impact project success.

Requirements:

• A degree holder with a minimum of 3-4 years of working experience
• Proficient in Microsoft Office, Adobe, presentation, meeting and analysis tools
• Excellent communication (both written and verbal) and interpersonal skills, with the ability to engage and connect with diverse stakeholders
• Meticulous and able to maintain professionalism under tight deadlines
• Ability to innovate and look for ways to add value and deliver outcomes that exceed expectations

Human Resources Director

Reporting directly to higher management, you will lead a team of Human Resource Business Partners to identify, develop, and drive key initiatives which include talent acquisition, talent/performance management, workforce and succession planning, manpower review, industrial relations as well as rewards and recognition. Your role is both strategic and hands-on, monitoring and implementing the full range of HR Business Partnering and HR Operations services to the organization, ensuring that they are effective and in accordance with the trading and manufacturing’s HR principles and policy. You will be required to work with higher management and managers to shape the people strategies, execute all HR initiatives, and drive HR excellence.

In partnership with leaders, you will provide leadership to drive strategies to achieve organizational goals. In your role, you will champion HR digital transformation projects including process improvements, and change management in trading, and manufacturing, and act as a catalyst to propel the workforce towards desired change and growth.

Responsibilities

• Provide strong business partnering management in areas such as talent acquisition, talent management, workforce planning, performance management, and staff engagement with alignment to the business strategies and contribute to the organization's goals.
• Partner with the higher management and leadership team to create a culture that supports the strategy for organizational growth.
• Build effective relationships with all levels of the organization, providing guidance and coaching on employee relations, performance, and development issues.
• Identify opportunities provide solutions to problems and render valuable services.
• Consult with leaders and managers on increasing leadership, team, and organisational effectiveness; provide fair and consistent advice on HR programs, policies, and other HR-related items.
• Play a critical role in workforce planning and talent succession planning.

Job Requirements

• Good degree, preferably with a Graduate Diploma in Human Resources Management
• More than 12 years of HR managerial experience, preferably in a complex large organization or MNC
• Strong knowledge of HR practices and demonstrated ability to provide HR solutions in a fast-paced and complex environment. Knowledge of the trading and manufacturing industry is an advantage.
• Effective teamwork and organizational skills
• Possess excellent communication skills.
• Able to work under pressure, multi-task, and handle diverse issues.
• Strong interpersonal and stakeholder management skills, with the ability to engage stakeholders across all levels.
• Only for Singaporean / SPR

Deputy Director, co11ab

About co11ab

co11ab is a BioMedtech incubator, established jointly between the Nanyang Technological University, Singapore (NTU Singapore), the Agency for Science, Technology, and Research (A*STAR), and the National Healthcare Group (NHG). Co11ab’s mission is to nurture and support the translational development of biomedical technologies by incubating early stage spin-outs and facilitating their development into more established ventures. co11ab is physically located in Clinical Sciences Building, Lee Kong Chian School of Medicine, NTU Novena Campus. Co11ab is directed by the Executive Director, assisted in day-to-day administration by an Administrative Team of four persons, the most senior of these being the Deputy Director, and these are in turn supported by the admin infrastructure of NTU’s Lee Kong Chian School of Medicine.

Responsibilities

The Deputy Director will (a) assist the Executive Director (ED) and (b) oversee the Administration Team to deliver the day-to- day operations of co11ab, as directed by the ED, and (c) execute the Business Development function within the Administration Team, tasked with building a pipeline of new members and helping to drive development of resident members.

Identify and engage members of the highest quality:

• The DD will scout the local ecosystem for the most promising fledgling ventures and partners to which co11ab can add value, and conversely companies and partners that will add value to co11ab, helping it establish itself as a premier incubator/accelerator.

Drive development of member businesses:

• The DD will accelerate the development of member businesses, by helping them e.g., expand their network, build management, advisory and board teams, attract venture funding, form collaborations and strike corporate deals. In doing so the DD will work closely with venture building VCs, university Technology Transfer Offices (TTOs), co11ab’s partners and a broad personal network.

• Execute the Business Development function within the Admin Team, providing co11ab with a steady stream of high-quality fledgling ventures and helping drive their development, enabling them to graduate from co11ab on a surer footing

• Assist the ED in start-up/project selection, financing and monitoring

• Assist the ED to put in place programmes, events and commercialization activities.

• Attend internal and external forums/meetings/committees, serving as point of contact and champion for co11ab

Supervise co11ab’s Admin Team:

• DD is the senior assistant to the ED in the daily operation co11ab.

• DD will supervise the Administration Team (i.e., the functions of Facility Operations and Finance; Safety and Facilities; Events and Outreach; and Assistant Executive) in executing their assignments, under the direction of the ED.

Requirements

• PhD in life sciences, physical sciences or engineering with relevant experience, or Bachelors’ degree in entrepreneurship, business or marketing.

• Deep understanding of biomedical innovation cycle and entrepreneurship

• Understanding of translational development of biomedical assets including therapeutics, diagnostics, and medical devices

• Familiarity with Singapore’s biomedical start up ecosystem

• Minimum 10 years in a biomedical startup/technology transfer/venture building/innovation management

• Real world entrepreneurial experience in e.g., starting companies, raising capital, operating businesses, managing IP, business development, project management and M&A required

• Demonstrable team management skills with strong track record of building and leading effective teams

• Excellent verbal and written skills, and ability to communicate effectively with stakeholders of varied backgrounds

• Mission oriented and team player

• Strong EQ with ability to build rapport with diverse stakeholders

• Ability to adapt to changing priorities

• Self-motivated and independent

• Organized and detail-focused

The University Scholars Programme (NTU-USP) leads a University-wide commitment to provide an intellectually stimulating and enriching academic environment for the best students of NTU. The programme focuses nurturing creative and reflective global citizens devoted to understanding our ever-changing world.

Responsibilities:

Reporting to the Assistant Director of NTU-University Scholars Programme, the staff is responsible for assisting in the following areas:

Overseas Learning

• Review and update standard operating procedure for overseas learning programme

• Organise information sessions and advise students on programme opportunities and requirements

• Advise students on personal and academic goals, partner university selection, health and safety concerns, intercultural competency, etc.

• Assist students with the study abroad application process, including advising on financial aid and scholarships, courses equivalency process, registration, transcripts, credits and other administrative tasks

• Process applications, and logistics and manage scholars’ placement in partner Universities

• Facilitate course matching process between scholars, home programmes and partner Universities

• Stay abreast of all travel alerts, travel warnings and events abroad that might affect students. 

• Manage study abroad funding

• Assist with the preparation of statistical reports required by the programme.

• Manage students’ placement to partner Universities

• Handle communication between NTU departments, partner Universities and students

Outreach

• Develop and implement communications strategies, campaigns and/ or initiatives to achieve the goals and objectives of the programme

• Manage publicity and communication tools and platforms, including but not limited to the website, e-newsletters, social media (Facebook, Instagram, Blog, Tik Tok), printed collaterals etc

• Produce collaterals such as videos, brochures, and posters etc

• Liaise and organise community outreach events/ roadshows

External/Alumni Relations

• Plan and organize visits from/to foreign universities, government ministries, schools (secondary and junior colleges) and corporations, etc.

• Maintain partnerships with universities for study abroad programme and alumni

Student Club

• Provide advice to Committee in activities proposal writing

• Work closely with NTU-USP Club to organise activities

• Track club budget

Alumni Relations

• Support Alumni Association of NTU-USP

• Manage the development of alumni relations

• Keep records and directories of alumni members

Others

• Manage NTU-USP website and intranet

• Any other duties that may be assigned

Requirements:

• A degree holder with a minimum of 2-3 years of working experience

• Takes initiative and with good organisational skills

• Proactive team player in reaching out to work and co-operate with peers and/or stakeholders in other departments to derive synergy in related work processes

• Able to multitask and ensure that many different tasks are being carried out effectively and efficiently

• Ability to effectively communicate changes and the impact of the changes to supervisors, peers and direct reports

• Enjoy working with undergraduate students

• Well-versed in Microsoft Office, presentation tools and social media platforms

Established in 1981, the School of Electrical and Electronic Engineering (EEE) https://www.ntu.edu.sg/eee is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. It is one of the largest EEE schools in the world, with more than 130 faculty members and an enrolment of more than 4,000, of which about 1,000 are graduate students.

We invite applications for the position of Assistant Manager, Student Administration. The incumbent shall support admission as well as student life initiatives and activities to enhance student’s learning experience for MSc programmes.

Key responsibilities include but are not limited to:

• Admissions Management and support: Managing the admissions process, including receiving and reviewing applications, verifying documentation, and evaluating eligibility criteria.

• Student Support: Providing ongoing support to current students, addressing their concerns, answering questions, and connecting them with appropriate resources and support services.

• Student Orientation: Planning and organizing orientation programs to familiarize new students with the campus, facilities, academic policies, and support services available to them.

• Collaboration: Collaborating with other departments, such as academic affairs and student services, to ensure effective communication and support for students.

• Reporting: Generating reports and providing data analysis related to admissions and student support activities.

Requirements:

• At least a good bachelor’s degree from a recognized Institute of Higher Learning.

• Minimum of 3 years of relevant experience in student life and support.

• Possess strong communication skills and problem solving skills with good time management.

• Able to handle stress and passionate in assisting students.

• Detail-oriented.

• IT savvy and proficient in MS Office applications (mainly word, excel, PowerPoint).

• Data analytic skills and experience will be an advantage.

• Possess a “can-do” attitude, ability to work fast and smart independently.

• A team player with strong interpersonal skills, able to work collaboratively.

We regret that only shortlisted candidates will be notified.

Established in 1981, the School of Electrical and Electronic Engineering (EEE) https://www.ntu.edu.sg/eee is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. It is one of the largest EEE schools in the world, with more than 130 faculty members and an enrolment of more than 4,000, of which about 1,000 are graduate students.

We invite applications for the position of Senior Assistant Manager, Student Development. The incumbent shall manage all aspects of student life and support for MSc programmes.

Key responsibilities include but are not limited to:

• Student Engagement and Support: To create programs and initiatives to enhance student engagement, involvement, and overall satisfaction.

• Student Development and Well-being: To support the personal and academic growth of students through workshops on various topics such as stress management, career development, time management, and mental health, ensuring students' holistic well-being.

• Student Leadership and Skill Development: To provide opportunities for student leadership and skill development as well as establish partnerships with local businesses, organizations, and community leaders to provide additional resources and opportunities for students.

• Crisis Management and Support: In times of crises or emergencies, to provide support and resources to students.

• Alumni Engagement: To establish direction and execution of alumni events and communications.

Requirements:

• At least a good bachelor’s degree from a recognized Institute of Higher Learning.

• Minimum of 5 years of relevant experience in student life and support.

• Possess strong communication skills and problem-solving skills with good time management.

• Able to handle stress and passionate in assisting students.

• Experience in counselling and pastoral care will be an advantage.

• Possess a “can-do” attitude, ability to work fast and independently.

• A team player with strong interpersonal skills.

We regret that only shortlisted candidates will be notified.

·       Prepare/ review Management Accounts, customized reporting packages, Statutory Accounts

·       Prepare/ review monthly payroll and other expense disbursements, as well as year-end remuneration returns and tax clearance

·       Prepare/ review GST returns, corporate tax return, withholding tax and COR

·       Prepare/ review administrative/ payment processing

·       Liaise with auditors and regulators, answering queries of behalf of clients

·       Responsible for billings, fee negotiations and recovery for each client engagement

·       To set and manage the deadlines of the portfolios of clients in accordance with the agreed calendar defined for each client

·       Provide excellent client service and ensure deliverables timelines are met.

·       Monitor and control the workload of the team

·       Communicate effectively with the team to ensure they are aware of deadlines and expectations in terms of timing

·       Identify training needs and opportunities within the team.

·       Ensure that Ocorian policy and procedure are adhered to

·       Review current process flow for improvements and assist in the implementation of recommendations

·       Identify problems and issues and apply problem solving skills to provide solutions

·       Participate in new client prospects meetings, when required, and the subsequent onboarding process.

·       And any other such duties that might be reasonably required for this role

·       Your job scope of job may be revised at the discretion of the Company according to the needs of the business.

#LI-DL1

Responsibilities

• Develop financial models and analyses for new strategic initiatives
• Analyzes financial performance and communicates the performance to key stakeholders to support short- and long-term strategic planning and decision-making processes
• Collaborate with internal stakeholders and management on budgeting, forecasting and cashflow requirements.
• Provides financial forecasting, budgets, performance analysis, investment monitoring and cash optimization, and in alignment with University’s guidelines.
• Conducts needs assessment and planning to meet business objectives.
• Develops and implements improvements to maximize benefits.
• Develops financial metrics that reflect outcomes of improvement work.
• Researches, analyzes and explains financial variances and complex accounting transactions.
• Other duties as assigned

Requirements

• Degree qualified ideally in Accounting/ Finance
• At least 12 years of relevant work experience.
• Strong interpersonal and influencing skills and ability to interact with team members across levels in achieving objectives.
• Pro-active, resourceful, able to take challenges, work independently or as a team.
• Self-starter that possesses initiative and takes on accountability
• Able to multi-task with ability to navigate in a dynamic fast paced environment

Duties & Responsibilities

Handling of customer questionnaires or documents related to product information, regulatory and religious compliance.

· Completion of customer questionnaires or documents related to product information, regulatory and religious compliance.

Provides regulatory technical support

· Work closely with the PIRA Manager to represent company and participating in trade association meetings.

· Provide technical support to customers and internal departments (sales, creation, operations, etc.) on product information and regulatory issues.

· Keep abreast of current food and flavour legislation and product information.

· Provide support to ensure appropriate regulatory and religious compliance of raw materials and flavour products. This includes legislation within Asia Pacific region, Halal, Kosher, GMO, Allergen and any technical product information related to flavour, food additive and food ingredients.

· Assist to contact relevant Government authorities accordingly to clarify any regulatory-related issues.

· Collaborate and interact as required with relevant personnel from other departments to communicate regulatory requirements.

· Provide support to the PIRA Manager in relevant SAP projects so as to have continuous improvements in the regulatory function. Assist to maintain regulatory and religious documentation system accordingly.

Manage religious management systems and support food safety management system

· Support in applications and audits to certify products Halal with MUIS. Tasks may include the following:

o Contact point for MUIS for routine Halal applications

o Assist in the activities required to coordinate the internal Halal audits

o Provide relevant support in any external audits involving Halal

o Assist in sustaining relevant communication or projects involved in order to ensure that continuous improvements are being made to the Halal Management System accordingly.

WSH related responsibilities

Able to follow Workplace safety and health system and in-house safety rules implemented at the workplace

Able to follow company Standard Operation Procedure and Risk Assessment

Able to comply Workplace Safety and Health guideline

Reporting incident/accident to company Workplace Safety and Health Manager

Able to report/inform HR on Personal Health Risk and Mental well-Being

Not engage in any unsafe or negligent act that may endanger yourself or others working around you

Use Personal Protective Equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment

Experience

Diploma in Food Science, Chemistry, or related courses with at least 7 years of relevant experience in flavor or food and beverage industry

Bachelor's degree in Food Science, Chemistry, or related Science courses with at least 5 years of relevant experience in flavor or food and beverage industry

At least Masters in Food Science, Chemistry, or related Sciences with at least 1 year of relevant experience in flavor or food and beverage industry

Special Skills/Knowledge Required (Technical Competency)

· Intermediate knowledge and skills on regulatory knowledge to provide advice to stakeholders on regulatory compliance and legal matters related to support business decision making

· Intermediate knowledge and skills on regulatory risk assessment to analyse the impact of latest regulatory developments

· Intermediate knowledge and skills on measures/ practices to meet religious requirements such as Halal and Kosher in food manufacturing

· Intermediate knowledge and skills on food safety practices and quality system management in food manufacturing, in particular allergen managment

· Intermediate knowledge and skills on documentation control to facilitate referencing of process and systems information to comply with company requirements

Generic Skills (Personal Traits)

· Intermediate teamwork skill/trait: Facilitate work team activities, provide assistance and support needed by team members and promote ownership and commitment among team members to work goals to improve team performance.

· Intermediate communication skill/trait: Articulate and discuss ideas and persuade others to achieve common outcomes.

· Intermediate interpersonal skill/trait: Detect and decipher emotions of others to manage interpersonal relationships in social situations.Basic decision making skill to choose a course of action from various alternatives using a reasoned process to achieve

· Intermediate decision making skill: Make decisions in a complex setting to achieve intended goals using a structured process and multiple sources of available information.

Intermediate problem solving skill: Identify less perceivable problems and use problem solving tools and techniques to solve the problems.

Maker Lab

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Art Director

12 Months Fixed Term Contract

We are looking for a Senior Art Director to work with our leading technology client as we support the growth of their product by working closely with their brand and creative team across APAC.  We’re looking for a seasoned, creative professional who understands how to bring surprise and delight to a customer’s experience that drives both interest and advocacy. This person has great ideas, a strong sense of graphic style, a deep ability with multi-touch direct marketing and a talent for telling powerful visual stories. 

As an experienced creative professional, you will play a pivotal role in shaping visually stunning experiences that captivate and engage the client’s audience. From the initial concept to the final delivery, your creativity will be infused into every customer journey touchpoint.

*Please share with us your portfolio to be considered for the role.

Role: 

• Spearhead world-class creative thinking and art direction across various customer experience projects.
• Develop visually impactful and scalable experiences for client prospects, bringing the brand's personality to life.
• Possess a robust understanding of B2B technology and communication dynamics within large-scale organisations.
• Combine insights from consumer brand marketing with an understanding of emotional drivers influencing purchase decisions.
• Demonstrate empathy and creative adaptability to cater to regional cultural nuances within a global audience.
• Translate marketing objectives into compelling visual communication and experiences, ensuring flawless execution.
• Conduct creative reviews (with internal marketers and creative agency partners), troubleshoot, and adeptly manage feedback from stakeholders across the organisation.
• Embrace data-driven insights and metrics to gauge creative efficacy, refining communication strategies accordingly.
• Collaborate closely with the client Brand team to oversee projects from concept to production delivery.

You:

• 8+ years of experience creating awesome work for top brands, preferably with a mix of in-house and agency creative production experience
• Demonstrate a proven track record with award-winning creative contributions, ideally recognised by prestigious entities such as DMA, Effie, D&AD, or similar effectiveness awards.
• Showcase extensive experience working with tech and B2B brands. Bonus points for exposure to lifestyle or experience-focused brands.
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• You’re a graphic design enthusiast and interactive media advocate and, not tied to specific creative and execution formats, able to execute design work across all mediums.
• A multi-faceted designer who knows your Adobe Creative Suite well, and you’re happy to bounce between all kinds of software (Photoshop, Illustrator, After Effects and Premiere), depending on the occasion. 
• Deep understanding and appreciation of visual storytelling, direct marketing, and concept-driven high-touch experiences.
• Exhibit comfort and proficiency in both short-form (social, print, OOH) and long-form (film) visual storytelling.
• You don’t just consider yourself a great designer but also an amazing creative. You love coming up with ideas as much as you love spending time crafting them!

• A sharp-eyed, detail-oriented and good design ambassador. You have a strong sense of layout, colour, composition and type

• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Job Title: BUSINESS DEVELOPMENT (BD) DIRECTOR

Department: BUSINESS DEVELOPMENT/COMMERCIAL

Location: SINGAPORE

Reporting to: GLOBAL HEAD OF BUSINESS DEVELOPMENT – PRIVATE CLIENTS

Purpose of the Job

Ocorian’s Private Client BD team builds and manages relationships with HNW, UNW individuals and Family Offices as well as intermediaries and other third parties. All BD activity aligns with Ocorian’s objectives, values and policies and is compliant with external regulatory requirements.

The Private Client BD Director  (Singapore) is a senior, strategic position responsible for generating new business and revenue across Singapore and wider APAC market working closely with the Private Clients, Global Head of BD, Regional Head, client facing teams and the broader Ocorian BD team. The role’s core objective is to identify, develop and implement business development initiatives and campaigns to introduce new clients to Ocorian and cross/up sell to our current client base.

The successful candidate will be based in Singapore, is a self-starter with a mature and established intermediary network as well as direct client relationships with potential new business opportunities. 

Main Responsibilities

BD activity

• Identify and target attractive Private Client market and client segments in Private Clients buying hubs,  specifically Singapore (but also wider APAC region), focusing on long-term client relationships and profitable revenue generation
• Develop and implement cross-sell initiatives across all Ocorian service lines to drive new sales from existing clients and increase revenue within the Private Client base
• Develop and manage Private Client intermediary and third-party service provider relationships to increase referrals
• Advise on strategic initiatives including product development and acquisitions, as required

BD targets and pipeline management

• Achieve and exceed personal BD targets
• Manage opportunities from inception through the sales cycle to onboarding and won-live
• Maintain BD pipeline information, call reports, proposal templates, service / fee proposals and related financial analysis
• Ensure that the Salesforce CRM system is updated with all contact and activity data

Market profile

• Build Ocorian’s market position to generate quality sales leads via:
  • Attendance and participation at industry events
  • Ocorian hosted events
  • Thought leadership articles, press releases, client newsletters etc

We are looking for a talented Strategy Director to lead our Social Media department within the 1000heads APAC region. You will work independently leading and creating social strategies that are in line with the agency’s social transformation belief and process. You will work closely with a whole host of departmental specialists, from Creative Technology, to Design, to Production to deliver transformational social-first work for our clients. 

The 1000heads Social Media team is a proud, powerful collective of social media obsessives, driven by the desire to drive kick-ass social conversation around some of the world’s most impressive brands. The social team is currently a team of 5 with the goal of expanding further across APAC. You’ll oversee this team and work with our new hires potentially in Singapore, Kuala Lumpur and Japan to be set up for success.

Role

• You’ll drive best-in-class social strategies grounded in driving conversation, building and leading innovating programs, and ideating award-worth campaign initiatives.
• You will lead a team of social media managers and will contribute and manage the overall success of the team who work with some of the world's top brands across a variety of industries, such as Google, Lenovo, Ancestry and more.
• You will be a key client contact and a leadership face for senior clients.
• You’ll be responsible for the oversight for the communities and social channels for our clients. As well as overseeing the team’s smooth delivery of editorial calendars and managing the day-to-day execution of all social channels, including moderation and daily engagement responses at the scale of millions.
• As it makes sense, you will be required to manage social communities and channels yourself (as part of onboarding new clients or to cover for the team when needed).
• Developing best in class processes and workflows will be pivotal in this new role, and you will lead the team in establishing ways of working
• Strategically feeding in to reporting on a monthly, quarterly and bi-annual reports to senior stakeholders, a right brain + left brain social expert
• Inspiring the team and making sure your department is at the forefront of innovation and trends from a social, client and overall perspective. Ensuring these trends are fed into the work as much as possible - both within the department and at an agency level.

• Track-record in social marketing in an agency or brand environment, with 7+ years’ experience
• Big thinker/visionary who is an expert in in delivering social strategies in slides and presentations
• Great presentation skills
• Native on social media trends, platform capabilities, best practices
• Proficiency with social listening & analysis tools to train the team up
• Management experience of 2+ direct reports
• Ability to straddle strategic execution and a solid understanding of execution fundamentals; not afraid to get stuck in when the work demands it
• Knowledge and expertise supporting and creating social campaigns supporting overall marketing initiatives from both an organic and paid media perspective
• An excellent writer with a knack for social copywriting and editorial
• Experience with an influencer program and social ads would be useful
  
  
  

Characteristics

• An intrapreneurial mindset with a can-do attitude. a self starter.
• Excellent leadership skills.
• Passionate and proactive team player.
• Flexibility and adaptability to changing workloads and brand styles.
• Exceptional interpersonal and communication skills.
• Meticulous attention to detail and a passion for problem-solving.
• Ability to juggle priorities and thrive in a fast-paced and demanding environment

This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you may be required to get involved in other and reasonable ad hoc projects.

About 1000heads

1000heads is a social transformation company that helps global brands adapt to rapid shifts in media, technology, and culture. We provide social-first data, insights, strategic consultancy, and creative services to clients worldwide, including Google, Intel, Diageo, Lenovo, Ancestry, Isuzu, and UNIQLO. With offices worldwide, including New York City, Los Angeles, London, Berlin, Sydney, and Melbourne, we're at the forefront of innovation.

At 1000heads, we are committed to fostering an inclusive environment that celebrates diversity. We believe that diversity within our team generates better ideas, creativity, understanding, and respect. We welcome applicants of all backgrounds.

For more information on 1000heads, visit www.1000heads.com 

Job duties:

• Assist to oversee the daily operations of the student care centre.
• Handle administrative duties related to the Centre (e.g. fees collection, registration and withdrawals, administering of subsidy applications)
• Establish and maintain good relations with relevant stakeholders (School management, Parents, External parties) with regards to students and Centre matters
• Able to take 1 class and handle administrative duties
• Other related duties as assigned

Requirements:

• At least 1 year of working experience in the student care/ education industry
• Working location at Jurong West Ave 5

Working Timing:

• Monday to Friday (1pm to 7pm)

• Take up appointment as the Nominee Director for our clients
• Execute responsibilities as a Nominee Director for our clients, in accordance with our engagement terms with those clients, and in full compliance of our Company policies as well as relevant regulatory requirements (e.g. the Singapore Companies Act)
• Highlight to the Manager or the Company Management opportunities for business growth while executing your responsibilities
• Any relevant responsibilities as assigned by the Manager 

Human Resources Director

Reporting directly to higher management, you will lead a team of Human Resource Business Partners to identify, develop, and drive key initiatives which include talent acquisition, talent/performance management, workforce and succession planning, manpower review, industrial relations as well as rewards and recognition. Your role is both strategic and hands-on, monitoring and implementing the full range of HR Business Partnering and HR Operations services to the organization, ensuring that they are effective and in accordance with the trading and manufacturing’s HR principles and policy. You will be required to work with higher management and managers to shape the people strategies, execute all HR initiatives, and drive HR excellence.

In partnership with leaders, you will provide leadership to drive strategies to achieve organizational goals. In your role, you will champion HR digital transformation projects including process improvements, and change management in trading, and manufacturing, and act as a catalyst to propel the workforce towards desired change and growth.

Responsibilities

• Provide strong business partnering management in areas such as talent acquisition, talent management, workforce planning, performance management, and staff engagement with alignment to the business strategies and contribute to the organization's goals.
• Partner with the higher management and leadership team to create a culture that supports the strategy for organizational growth.
• Build effective relationships with all levels of the organization, providing guidance and coaching on employee relations, performance, and development issues.
• Identify opportunities provide solutions to problems and render valuable services.
• Consult with leaders and managers on increasing leadership, team, and organisational effectiveness; provide fair and consistent advice on HR programs, policies, and other HR-related items.
• Play a critical role in workforce planning and talent succession planning.

Job Requirements

• Good degree, preferably with a Graduate Diploma in Human Resources Management
• More than 12 years of HR managerial experience, preferably in a complex large organization or MNC
• Strong knowledge of HR practices and demonstrated ability to provide HR solutions in a fast-paced and complex environment. Knowledge of the trading and manufacturing industry is an advantage.
• Effective teamwork and organizational skills
• Possess excellent communication skills.
• Able to work under pressure, multi-task, and handle diverse issues.
• Strong interpersonal and stakeholder management skills, with the ability to engage stakeholders across all levels.
• Only for Singaporean / SPR

The Marketing Practice is a full-service agency for the new, integrated era of B2B. We have about 400 B2B specialists globally, helping tech leaders create more sales today and better growth long term.

Our clients are some of the world’s biggest tech brands and fast-growth challenger firms. We work with them right across the funnel to deliver the type of growth that defines careers and wins awards. Our success comes from identifying, recruiting, and developing talented people like you.

What we are looking for:

An energetic and detail-oriented client focused leader to oversee media strategy for B2B client programs. The person will lead client and campaign media strategy whilst helping shape the relationships we build with customers and media vendors. If you’re results-driven, with a passion for digital marketing, please read on as this is a great opportunity for a talented Account Director to oversee media strategy, and help shape key relationships with some of the world's leading technology clients.

What you will do:

• You would lead the strategic direction and day-to-day operations of accounts, helping to develop plans and implement campaigns.
• Build and maintain strong relationships with all key client decision makers at both a senior and operational level, ensuring we are meeting their needs and developing capabilities to drive future growth.
• Have a strong knowledge of paid media solutions relevant for B2B and as part of your role, stay abreast of emerging marketing trends and solutions.
• You can plan, execute, optimize, and report on strategic digital media campaigns with an emphasis on paid media tactics (including direct vendor/partner executions, programmatic media, content syndication, etc.)
• Be comfortable providing strategic recommendations and insights from program inception to completion for digital media channels for our B2B clients

• At least 5 years of experience in managing clients, with sound knowledge of digital planning and buying/execution/optimization
• B2B client experience is a major plus!
• Familiarity with standard media planning and buying processes as well as industry relevant tools and trends.
• Proficient understanding of paid search, programmatic, and social tactics
• General understanding of how other less digital media tactics fit into an overall strategy (i.e. OTT, OOH, Audio, etc.)
• Demonstrates agility via multi-tasking – multiple clients, programs, strategies & team members
• Proven ability to synthesize data & results, identify trends & key findings, and fuel content strategies
• An influencer that can work well with various groups and levels of the organization
• Excellent written and oral communication skills, including editing others’ work and coaching others’ presentations

• Generous holiday allowance (Plentiful PTO).
• Shutdown between Christmas and New Year.
• Parental leave - 12 Weeks of Full Pay for Primary Carers and an additional 50% pay for 12 more weeks.
• Sick leave – 15 days annual allowance.
• We aim to give back. Our charitable foundation is helping eight girls in Cambodia go to school, and we often hold charity events.
• Growth opportunities. Three of our board members – including our CEO – joined us straight from education, as did many other senior staff. The sky’s the limit for good people here.
• Sustainable Future Giving. We want to help create a positive impact on our planet by donating to plant trees, tackling our impact, and helping to reduce emissions.

As an employee of The Marketing Practice, we expect you to remain up to date with information security training and policies, and the company policies set out in your contract. For management roles, this includes ensuring members of your team undertake relevant training and adhere to company policies.

Don’t meet every single requirement? Don’t count yourself out just yet. Studies have shown some individuals are less likely to apply for jobs unless they meet every single qualification. At The Marketing Practice, we are dedicated to building a diverse workplace based on merit, great work ethics, and character. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Team Summary

The Visa Asia Pacific Compliance team manages Visa's Compliance program in the Asia Pacific region. The team provides robust, globally consistent programs and controls framework to manage compliance and regulatory risk and protect Visa’s brand around the world. We drive an ethical culture through empowerment and accountability to do the right thing. We empower the business to achieve Visa’s objectives legally and with integrity.

While this position reports to the Global Anti-Money Laundering (AML) team, it is of paramount importance for the role holder to maintain a close working relationship with the Asia Pacific Compliance team. This collaboration will ensure that both global and regional standards are strictly adhered to.

What an AML Compliance Director does at Visa:

Visa is looking for an AML Compliance Director to join our team in Singapore. This role covers ownership of AML Compliance across Visa’s Commercial and Money Movement Solutions (CMS) with specific focus on Visa Direct.

Visa Direct, is an exciting payment service that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate funds transfers around the world using push payment technology, i.e., Original Credit Transaction (OCT).  Visa Direct consumer and business applications include person to person (P2P) money transfer, person to micro-business (P2MB) transfer (e.g., payment for goods and services sold by very small businesses), marketplace payouts to gig economy participants, funds disbursement (e.g., insurance claims), and more. In summary, Visa Direct offers Cross-border solutions that can enable funds delivery across Visa’s card network and numerous domestic Automated Clearing House (ACH) and real-time payment (RTP) networks.

The Director – AML and Sanctions Compliance – Payments, will be a key member of the Global AML and Sanctions team. This charter is inclusive of assisting to develop the relevant AML and Sanctions policy standards, program governance using a risk-based approach, engagement models, communications content and cadence, and strategic guidance to global and regional efforts. The role-holder should be able to engage with credibility and authority with clients and regulators and clearly communicate the platform’s risk and compliance features. Knowledge of global and regional industry and regulatory trends in the areas of AML as well as KYC and risk scoring will be critical as well as experience in building solutions and processes to manage innovative payment services. The ideal candidate should be able to work independently towards agreed strategy, objectives and results and be effective in a dynamic, matrixed environment under demanding timelines.

• Manage Commercial and Money Movement Solutions product specific BSA as well as AML and sanctions risk strategy, standards, procedures, and risk assessments to support the product roadmap, rollout, and service offering

• Partner with cross functional teams to define enhanced controls, tools and compliance monitoring rules for originated programs impacting authorization confidence and issuers’ Visa Direct enablement

• Execute Visa Direct monitoring rules to ensure participants’ compliance with product parameters, their programs, and other best practices

• Interact with senior management in Product, Compliance, Legal, Risk, and regional business units concerning AML as well as ATF issues and processes

• Stay up to date of regulatory and corporate governance developments affecting payments with the region

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The incumbent for this position will be the key administrator for the MSc Mechanical Engineering programme in the School of Mechanical and Aerospace Engineering. The incumbent will also assist with other functional tasks for the Graduate Studies Office, as required.

Job Description

• Administrate all processes from admissions to matriculation, coursework and graduation pertaining to the assigned MSc programme.

• Manage and attend to administrative processes pertaining to MSc dissertation submission and examination.

• Attend to procurement requests and work requests for the Graduate Studies Office.

• Contribute to and support events organized by the Graduate Studies Office such as Orientation and Welcome sessions, Workshops, Alumni networking event, Industry Seminar series, Graduation Dinner, Programme Retreat, and any Overseas Outreach trips.

• Attend to enquiries by prospective students, current students, and faculty.

• Facilitate preparation of data and statistics as and when required.

Requirements

• Bachelor’s degree, or Diploma with 3-5 years of relevant work experience, preferably in student administration services

• Effective communication and organisational skills

• Event planning and management

• Critical thinking and problem-solving skills

• Detail-oriented

• Good interpersonal skills

• Proficiency in Microsoft Office applications

In collaboration with the University of Economics Ho Chi Minh City (UEH), Nanyang Business School (ASEAN & China Programme Office) has commenced its new NTU International MBA (IMBA) to prepare working professionals in Vietnam for global business leadership roles in today’s green and technology-driven technology. The key purpose of the role is to support in the management and coordination of administrative and operations-related functions for the IMBA: https://www.ntu.edu.sg/education/graduate-programme/ntu-imba

This role reports to the Assistant Director (Operations) in the ASEAN & China Programme Office (Singapore) and work directly with counterparts who are based at University of Economics Ho Chi Minh City (UEH) to support the daily operations and engage the Vietnamese-speaking markets and students for the IMBA.

Job Description

• Support the Assistant Director (Operations) in the management and coordination of administrative and operations-related functions for the IMBA (Vietnam)
• Programme and Curriculum Management (Including but not limited to timetabling, faculty appointment, exam planning, administer course registrations, candidature matters and academic assessments etc.)
• Faculty Support and Student Management
• Manage the planning, scheduling, and execution of orientation activities for the programmes, including procurement of orientation items, refreshments, preparation classes and materials, workshops, and teambuilding events.
• Monitor student’s graduating status and schedule graduation and related activities.
• Strive towards the provision of positive, enriching, and memorable academic and social experiences for the students through carrying out the operational, administrative aspects of the programmes with integrity, professionalism, and a collaborative mindset.

Requirements

• A degree holder, preferably with relevant work experience of 5 to 7 years, with at least 3 years of experience in customer service and administration, preferably in the education industry
• Relevant experience in marketing communications will be an added advantage
• Meticulous and detail oriented
• Be able to multi-task effectively and work under pressure
• Possess strong leadership, organisational and supervisory capabilities
• Able to work independently and as a team 
• Proficiency in both (reading, writing, and speaking) in English and Vietnamese is essential due to the need to effectively engage with Vietnamese-speaking markets and students

Responsibilities:

1) To manage and to provide administrative support in postgraduate research programmes

• Administrative support to scholarship, applications, admissions, reports, statistics, and research attachment.

• To provide guidance to faculty and students whenever required for postgraduate programme document submission such as PhD and MEng.

• Equipped with a good knowledge and understanding on administrative process, faculty and students are able to prepare the programme documents independently.

• To liaise with ACR and OA on various administrative process.

• Ensure that the Oral Exam and QE documents are submitted to OA without delay and on or before deadline.

• Provide assistance to faculty and students in postgraduate programme process and flow. This helps to ensure that the documents are submitted within schedule without the delay and queries from OA and scholarship agency.

2) Adoption of technologies to improve operational efficiency

• Implement a digitalized system to keep the information of supervisors and students. Ease of the documents retrieval whenever required and minimize human error.

• Enhance the level of automation in various procedures related to postgraduate programmes.

3) To resolve outstanding issues

• Problem investigation and to arrive at solutions to resolve the various issues and appeal cases.

• To preempt the potential problems that could arise from disputes.

• To ensure faculty follow policy and procedures of school and university.

4) To provide the documents to OA, CoE, and various departments

• To analyse the various statistical data related to admissions and to implement an efficient approach to derive the statistics.

• To review applications and admission to support the School in research strategic planning.

5) Supervisory and delegating

• Oversee functions and responsibilities of support staff; Allocate tasks to appropriate staff with the right skills; Brief and monitor progress of delegated tasks.

• Ensure that tasks are completed satisfactorily and efficiently within allocated time frame.

• Coach new skills to the support staff to cope with the changes.

• Continue to improve the current administrative process.

6) Reimbursement of claims

• Liaise with finance and supervisors on the complexity of the claims.

• Coach support staff on handling the different requirements of claims related to conferences and research attachment.

7) New faculty support

• Assist the new faculty onboard our School in postgraduate programmes.

Requirements:

• Degree in any discipline

• Candidates who have held administrative positions in a central office within a large organisation would be preferred

• At least 3 years of relevant working experience

• Knowledge of contract management and financial management

• Proficient in MS Office applications

• Able to handle database/administrative systems

• Good working attitude, communication and management skills

• Ability to multi-task and work independently with staff and faculty at all levels

• Meticulous and analytical

• Think long-term with eye for details

• Responsible, resourceful, self-motivated and eager to resolve issues on a timely manner

• Be creative and improvise new ideas to improve the current administrative process

• Able to work independently with minimal supervision; shows great initiative