Our client is a leading European dry bulk owner/operator looking to recruit an experienced Stowage Advisor with prior sailing experience as a Master Mariner on board bulk carriers.

This role will be based in Singapore and unlimited work entitlement is required.

Key Responsibilities

• Respond to all cargo handling / stowage related enquiries as arise as part of day to day activity within the office.

• Crafting preliminary prestows in the office and / or assisting Masters with their stow plans - amongst many other related types of activity.

• Achieve the most cost-effective stowage solutions, taking account of all the elements - including cargo care, productivity, cost and safety.

• Prepare lifting calculations and method statements, including lifting equipment details, for project cargo or other contract tenders as may be required.

• Responsible for proper communciation on such plans and for ensuring that the relevant stakeholders understand by those who will implement them.

• Estbalish the link between local ops staff and the regional or head office for all issues relating to stowage and cargo handling.

• Provide professional support and follow-up on these matters to local operational staff, (eg Port Captains) providing guidance and direction on methods and company procedures, raising issues as appropriate with Operations management for discussion and /or approval as may be necessary.

• Adopt a leading and proactive role in the work needed to maintain the Company's manuals and other internal information sources as far as they relate to cargo, cargo handling and stowage issues.

• This will entail close coordination with local operational staff as well as the voyage management teams to ensure that all changes are noted and updated plus that new cargoes / new methods are identified and recorded.

• To assist in gathering data and preparing reports as may be needed by the voyage management teams and hold responsibility for, the operation of voyage(s) as may be needed from time to time.

Job Requirement

• CoC Class 1 Master Mariner qualification or a Maritime Degree

• Minimum 5 years of relevant experience

• Break Bulk Cargo loading and discharge experience including heavylift and project cargo. Wind mill cargo handling experience will be an added advantage

• Strong cargo handling and stowage experience and skills

• Strong computer knowledge – including knowledge of loading programmes.

• Awareness and knowledge in AUTOCAD, MSOffice, Lashcon etc.

• Good interpersonal skills and the ability to communicate with people at all levels.

• Strong problem solving skills.

• Methodical and organized

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Responsible for server status monitoring and optimization.
• Conduct maintenance checks, patches update and review log reports.
• Perform scripting for manual data input.
• Develop, implement, and coordinate systems, policies, and procedures.
• Maintain the stability of existing systems and network environments.
• Ensure security of data, network access and backup systems.
• Responsible for server environment construction, fault location and troubleshooting for Linux OS.
• Analysis of logging information for debugging and reporting.
• Provide end-user support for computer software.
• Perform administration and maintenance routines of assigned subsystems.

• Degree in Computer Science, Telecommunications Engineering, Information System, Networking or equivalent.
• Minimum 3 years of experience in networking, storage, compute, and security deployment.
• Relevant certification or experience in Azure is preferred.
• Experienced with Windows AD, Keycloak, MongoDB Enterprise, NGINX, ElasticSearch, NXLog EE, NXLog Manager, NXLog Support, Grafana, Qradar, OpenShift, GEM, ArcGIS GeoEvent, ArcGIS Desktop, MSSQL 2022, MSSQL 2022 for Keycloak will be additional advantage.
• Experience with VMWare will be good.
• Experience in working with end users, stakeholders, and other development teams in fast-paced environment.
• Good analytical and problems solving skills with sound result oriented mindset.

Travel Advisor

Job Description

• Create excellent memories for people by matching or suggest suitable travel options that best suite their needs and desires with holiday destination.
• Respond to email enquiries and perform sales transaction.
• Research fare and schedule information. Book accommodation and travel arrangements using industry-specific computer system.
• Describe trips to customers and give details on any documents required.
• Make alternative arrangements if changes arise before or during the trip.
• Follow up on Internet leads and convert these leads into actual sales.
• Work towards achieving both individual and team KPIs and goals

Job Requirements

• Enjoy interacting with people, outgoing, friendly and energetic personality with excellent customer service skills.
• Good selling, communication and listening skills.
• Detailed in quotation
• Ability to speak/write English and Chinese
• Those with a working knowledge of Tour & Travel Industry will have an advantage

Job Details :

• Shall provide daily on-site DESKTOP management and support services (“DESKTOP Support Services”) for all end-users’(including VIP users) End User Computing Devices (DESKTOP) which are used in the Customer’s environment with the Customer’s approval.
• The general scope of Desktop Support Services (non-exhaustive) include:

- Image build management;

- Administration and configuration;

- Patch management;

- Machine deployment;

- End-user account management;

- End-user device hardening and lockdown;

- Trouble-shooting and problem resolution

- End-user briefings & awareness service.

- Imaging/cloning laptops and desktops

- Install Windows OS/software patching

- Set up new asset

- Printer Hardening/configuration

- Wi-Fi setup

- Manage and resolve incidents/requests

- Escalate unresolved issues to the respective team

- Deploy desktops/laptops/printers/VC devices/smart card readers etc

- RAM upgrade

- Manage user accounts (starters/leavers)

- Basic Network/application issues

Only shortlisted applicants will be notified.

EA License: 14C7275| Juhi Dwivedi : R23112291

Description:

• Watering of plants/planting areas.
• Weeding；forking, trimming，pruning, fertilizing.
• Pest and disease-controlling.
• Tending to certain specific plants such as the butterfly plants and caterpillars, including cleaning the tanks where the caterpillars are housed.
• Tidying of planting areas, including sweeping, removal of the resultant debris, dead plants and fallen branches etc.
• Removal and destroying of wild creepers growing along fences, trees, walls, planter beds and the like.
• Any other relevant duties assigned by the School.

Qualification:

• Good knowledge of gardening.
• Passion in gardening.
• Preferably have prior experience in upkeeping gardens in a school setting

Description:

• Manning the office counter and answering enquiries
• Calling absentees’ parents to find out reasons for absence
• Perform simple clerical duties including printing, checking and sorting out FAS and bursary applications, and informing parents of outcome/collection of approval letters
• Printing and arranging of timetable
• Sorting out hardcopy mails to respective owners
• Updating staff absence in the General Office
• Any other administrative duties as assigned by the school’s management staff

Qualification:

• Min O level or experience in office/reception duties
• Experience in working with schools will be advantageous

JOB OPENING: SALES & ADMIN SUPPORT

Salary Range: $2000 - $3500

Sales Support Responsibilities:

• Assist in preparing sales quotations and follow up on quotation status (training will be provided).
• Update sales opportunities into sales pipeline reports using cloud software.
• Process orders and coordinate deliveries.
• Support daily sales operations and liaise between departments on sales order delivery.
• Liaise with suppliers and customers to ensure prompt completion of each sales order.
• Provide excellent customer service through product knowledge and handling inquiries.
• Collaborate with the team to meet monthly targets and annual goals.

Admin Support Responsibilities:

• Handle order processing, purchasing, and invoicing.
• Coordinate with suppliers/couriers on delivery matters and installations.
• Communicate with customers on delivery schedules and update delivery status.
• Generate weekly reports (delivery tracking list) and maintain a record of suppliers.
• Provide general office administrative support (filing, data entry, scanning, ordering office items, etc.).
• Assist in ad-hoc duties as necessary.

Requirements:

• Diploma in Business/Information Technology.
• Minimum 1 year of related working experience.
• Proficient in MS Office (Excel, Word, Outlook).
• Meticulous and detail-oriented.
• Good communication skills.
• Independent, resourceful, and a good team player.
• Positive working attitude, trustworthy, and willing to learn.
• Proficiency in Mandarin for engaging Mandarin-speaking clients and counterparts.

How to Apply:If you meet the requirements and are interested in this position, please send your resume to [email protected].

We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

If you enjoy travelling, why not consider making a career out of it? People who working in the tourism industry are passionate about travelling, and are committed to help other travelers make the best out of their holiday.

A career in the travel agent industry is both highly rewarding and fulfilling, and the experience you can gain is something that you will not find anywhere else.

Travel Advisor

Job Description

• Create excellent memories for people by matching or suggest suitable travel options that best suite their needs and desires with holiday destination.
• Respond to email enquiries and perform sales transaction.
• Research fare and schedule information. Book accommodation and travel arrangements using industry-specific computer system.
• Describe trips to customers and give details on any documents required.
• Make alternative arrangements if changes arise before or during the trip.
• Follow up on Internet leads and convert these leads into actual sales.
• Work towards achieving both individual and team KPIs and goals

Job Requirements

• Enjoy interacting with people, outgoing, friendly and energetic personality with excellent customer service skills.
• Good selling, communication and listening skills.
• Have the ability to create a rapport with people of different ages and different cultures.
• Strong interest in countries histories, geographies, general customs and cultures.
• Willing to work on weekend and public holidays
• Those with a working knowledge of Tour & Travel Industry will have an advantage

Remuneration & benefits will commensurate with qualifications & experiences.

Apply now with detailed resume, including present & expected salaries to:

THE HUMAN RESOURCE DEPARTMENT

150 South Bridge Road, #07-01 Fook Hai Building

Singapore 058 727

Email: [email protected]

Alternately, please click APPLY NOW to submit your application. We regret that only shortlisted candidates will be notified.

Maintenance Engineer

Responsibilities

· Involve in one or more teams in supporting and maintaining systems, up and running smoothly

· Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement

· Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

· Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures

· Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop

· Liaison with procurement and equipment vendors

· Perform 24/7 off-site standby for fault activation after office hours

· Arrange and attend monthly meeting with customers

· Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management

· Provide solutions to technical problem associate with electronic systems

· Perform MS Windows / Symantec patching or updating

· Support in Vulnerability assessment and tracking

Requirements

· Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent

· Minimum of 2-3-year experience in a similar engineering-related capacity

· Knowledge in manage network / systems backup & restore

· Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus

· Positive work ethics and team player

· Takes ownership of responsibilities

· Work location at Ang Mo Kio

· Require to travel to sites for work

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities:

• Develop knowledge on the suite of financial solutions to advise clients and prospects.
• Work directly with clients and prospects to achieve their financial goals.
• Prepare and submit recommendations to implement a plan for the client.
• Regular ongoing contact with the client to revise financial plans based on the review and modification of needs or changes in the market and industry.
• Develop and maintain long-term relationships with clients.
• Maintain the highest level of professionalism when interacting with clients and prospects.

Who we are looking for:

• Self-driven individual who has a passion to excel
• Good command of written and spoken English. Bilingual abilities are a plus.
• Desire to serve the local and offshore market.
• Good connections within South-east Asia a plus.
• Strong interpersonal skills with a passion for empowering others financially.

Job Purpose:

The Admin Support Executive is responsible for coordinating, processing, and administering training grants and subsidies to support the development and upskilling of adult leaders. They ensure compliance with grant guidelines and provide administrative support in a timely manner.

Key Responsibilities:

1. Grant Management:

· Identify and understand various government grants and subsidies available for upskilling of adult learners (Skillsfuture).

· Manage the application and submission process for training grants.

· Ensure compliance with grant requirements and guidelines.

· Keep updated with changes in grant policies and regulations.

2. Documentation and Reporting:

· Maintain accurate records of grant applications, approvals, and disbursements.

· Prepare and submit grant-related reports to relevant authorities.

· Ensure all necessary documentation is complete and submitted on time.

3. Communication and Liaison:

· Act as a liaison between the organization and grant-awarding agencies.

· Communicate grant requirements and eligibility criteria to relevant stakeholders within the organization.

· Respond to inquiries related to grants and subsidies.

4. Process Management:

· Develop and implement efficient processes for grant administration.

· Collaborate with internal teams to ensure training programs align with grant guidelines.

· Monitor the progress of training initiatives supported by grants.

5. Admin and Operations:

· Provide administrative support within the Training Centre

· Supports and contributes to the company's continuous improvement and training program

Job Requirements

· Possess a Diploma or Degree in any discipline

· Must possess a keen eye for detail, ensuring accuracy in all numerical data

· Ability to identify discrepancies and inconsistencies in documents being submitted

· Strong organizational skills to manage and maintain detailed records.

· Excellent problem-solving skills to address numerical errors and anomalies.

· Good analytical, planning and organizational skills and ability to work independently.

· Candidates with experience in accounting/finance will have an added advantage.

· Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheet.

Job Descriptions

• Manage and regularly interacting with internal and external clients with through telephone calls, email communications, or face-to-face meetings;
• Manage calendars, meetings and appointments;
• Generate and prepare all correspondences, confidential documents and reports;
• Provide executive support to lawyers and senior conveyancing executives in all aspects of their works; and
• Other administrative tasks including but not limited to eLodgement, safekeeping, scanning, filing, etc.

Job Requirements

• Able to work independently;
• Conscientious worker with an eye for detail;
• Effective communication skills;
• Ability to maintain confidentiality;
• Applicants with no relevant or partial experience but are open to learning new skills and taking on challenges are invited to apply; and
• On the job training will be provided.

If you think you meet the above criteria and you are willing to rise to the challenge, please submit details of your educational background, career experience and also your personal aspirations to [email protected].

By doing so, you agree to CNPLaw collecting and using your personal data in accordance with its privacy policy, which can be accessed at https://www.cnplaw.com/privacypolicy.

Support the customers to install, diagnose and resolve Hardware, Software, Application issues on desktop PC/notebook and related peripherals.

Primary Responsibilities

• To assist in installation of hardware and software
• To ensure that hardware and software are maintained according to standards by performing upgrades, new installations and carry out routine updating procedures

Job Knowledge/Skills

• Diploma in Information Technology or Computer science or any computer related subject.
• Good knowledge in PC hardware, LAN and Windows OS
• Resourceful and able to resolve problems independently using online and offline resources
• Good communication and Interpersonal Skills
• Able to communicate effectively in English
• Well organized, proactive and self-directed
• Able to perform with minimal supervision and a team player
• Shift duty and weekend support are required when needed
• Candidateswith troubleshooting knowledge are welcome to apply
• Security Clearance is required

Additional Information

• Location: 50% at Jurong Island
• Once per week, morning shift duty ( 6 am to 2 pm).
• Weekend support for system upgrade / cutover is about once every 2 months.

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Role: Production Support Analyst

Job Requisition Number: JR26865

Job Level: 3 - 5 years of relevant experience (L2)

Location: Singapore

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

l Responsible for availability, incident, problem and capacity management for the applications in scope

l Response and resolve incidents, problem and user queries through proper analysis

l Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

l Execute continuous service improvement plan, process improvement

l Ensures essential process / procedures are followed and contribute to defining standards.

l Communicate complex technical issues to business users in a language they understand

l Contribute in effective knowledge management best practices within team and organization

l Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements

Must have :-

l Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.

l Strong team player. Flexible and being able to manage time effectively.

l Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

l Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

l Solid understanding of ITIL methodology

Essential Technical Skill :-

l 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct

l 2+ years’ experience supporting native iOS / Android applications in large Production environments

l Support maintenance of OpenShift, container native applications and microservice design patterns

l Two years of experience managing or supporting OpenShift or Kubernetes infrastructures

l Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.

l Ability to manage the container platform ecosystem

l Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.

l Integrate multi-functional applications into container-based support services

l Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle

l Troubleshoot software code issues and report findings

l Review and provide feedback on project technical documentation

l Assist in the troubleshooting of incidents, timely follow up with development team for fixes

l Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy,Confluence, JIRA)

l Hands-On experience in writing / debugging scripts, code, database queries

l Software Engineering & Change Management

l Solid understanding of resiliency and redundancy designs

l Interfaces and Messaging systems

Personal Skill :-

l Ability to work in a team environment

l Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority

l Excellent communication and interpersonal skills with the ability to communicate well at all levels

l Strong problem solving skills while being process orientated

l Self-motivating and delivery focused individual

l Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues

l Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilities:

• Handle customer sales inquiries, generate quotations, and manage customer communication.
• Process orders, coordinate shipments with the Factory and customers, and track order fulfillment.
• Issue daily purchase orders, sales orders, and invoices through our ERP system.
• Prepare tax invoices, shipping documents, and packaging lists for customer shipments.
• Monitor and follow up on outstanding payments and customer orders.
• Assist with administrative tasks and support finance-related matters in the office.

Requirements:

• Must possess at least Diploma/Degree in electrical/mechanical engineering, any related field.
• With well electrical motors knowledge
• At least 5 years of working experience in the related field is required for this position.

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Responsibilities:

Primary Responsibilities:

• Create sales quotations and proposals, negotiate, and follow up for wins.
• Manage business quotations and track them in a quotes register.
• Generate and qualify sales leads, handing them over to the Business Development team.
• Liaise with ocean carriers and airlines for competitive buying costs, supporting product procurement.
• Reconnect with inactive customers and collaborate with salespersons to regain support.
• Coordinate with product teams for the best market rates.
• Advocate for process compliance, including CRM Data Quality.
• Analyze and report on weekly/monthly sales data.
• Be a super-user for BD-related systems.

Secondary Responsibilities:

• Collaborate on sales initiatives with leadership and stakeholders.
• Train new BD personnel in Sales and CRM processes.
• Support Sales Team in tenders/RFQs/bids.
• Manage relationships with internal stakeholders.

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Responsibilities:

• Provides excellent and consistent customer service.
• Ability to take orders, serve and engage with customers about the venue’s brand and menu offerings.
• Being attentive to customers’ needs at all times and ensure that they feel cared for.
• Communicates customer requests and orders to the kitchen team in a prompt and considered manner.
• Ensure that all bills are checked, accurately punched in and payments are collected.
• Maintaining and ensuring that service, retail & restrooms areas are clean and tidy at all times.
• Good knowledge of our offerings with the ability to make considered suggestions to customers.
• Preparation of selected food, alcoholic & non-alcoholic beverages according to brand’s quality and standards as assigned.
• Adhere to all food, health & safety regulations and procedures at all times.
• Supports management on pre-approved duties assigned when necessary.

Job Description

You will be responsible for the day-to-day IT Infrastructure Operations.

You will be required to provide support to the team and ensure that the IT infrastructure is running smoothly.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

• Provide technical support for IT infrastructure operations.

• Ensure that the IT infrastructure is running smoothly.

• Collaborate with the team to ensure that the project is completed successfully.

• Troubleshoot and resolve any issues that arise during the project.

• Ensure that all work is completed within the project timeline.

Mandatory skills

1. AWS Certified - minimum Developer Associate or 2 yrs of AWS working experience.

2. Terraform working experience - 1 - 2 years 3. Javascript (NodeJs or ReactJS), Python 1 - 2 years

Good to have.

DevOps fundamentals - Source Code Management, Scripting, CI/CD 2. GCC 2.0 experience (optional)

Our team is in the Education-Technology industry, focusing primarily on the B2B Adult Education market. We are developing a Learning Platform as a Service for both Adult Trainers and Learners. By integrating Learning Theory, Deep Tech, and Data Security, we will personalize the approach to training to optimize the efficiency and productivity of one's learning journey. We are searching for a support engineer to provide enterprise-level assistance to our customers. We welcome individuals who are proactive and want to further develop their skills in technical support and product development.

Job Description

• Setup production system for customers
• Providing pre-sales assistance, such as site surveys, client meetings, technical presentations, and system demonstrations.
• Verify the accuracy of system configurations and conduct UAT
• Conduct technical training sessions for the sales and customers
• Prepare materials for customer training and deliver professional training sessions.
• Assist project managers and engineers with technical support after sales.
• Respond promptly and efficiently to all service requests in accordance with company standards and policies.
• Taking ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Maintain customers’ system
• Get feedback from, and build solutions for users and customers

Job Requirements:

• 3+ years of experience in software support environment.
• A good verbal and written communication skill is a must
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Ability to diagnose and troubleshoot technical issues
• Excellent problem-solving skills
• Ability to provide step-by-step technical help, both written and verbal
• Familiarity with remote desktop applications and help desk software (eg. Zendesk)
• Working knowledge of HTML,CSS,Javascript,php,SQL and cloud computing
• Familiarity with LMS system is a plus.

Qualification

• BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or relevant quantitative field is preferred
• Preferably, you have worked in a startup environment with large enterprise experience.

Working Arrangement

• This position is a 50% work-from-home arrangement until further notice. The candidate is required to have a good working laptop/desktop together with a working webcam and microphone for virtual meetings.

Straits Interactive delivers sustainable data governance solutions that help organisations create trust in today’s data-driven world. As trusted advisors to SMEs, MNCs and data protection authorities in the region, we provide comprehensive competency, consulting and capability roadmaps in data protection and governance. We enable these competencies by partnering top universities in the region and international certification bodies to provide advanced diplomas, degrees, and certification courses.

We are seeking an experienced IT Operations & App Support Specialist to join our team. In this role, you will be responsible for assisting in the testing of websites, new products, and apps, including quality assurance of these products, as well as managing and troubleshooting software bugs. You will work closely with the Business Tech solutions team and the IT department to ensure that our products are of the highest quality and meet our customers' needs.

KEY RESPONSIBILITIES:

• Test websites, new products, and apps to ensure that they are of high quality and meet our customers' needs.
• Test ecommerce website and app functionality, identify issues, and ensure the site meets our customers' needs.
• Collaborate with the Business Tech solutions team to identify, troubleshoot, and resolve software bugs.
• Assist in the development and execution of testing plans and scripts.
• Provide end-user support for our products and services, including troubleshooting technical issues and answering questions.
• Prepare reports detailing software bugs, testing results, and other relevant information to communicate findings to the team.
• Ensure that our products are compliant with industry standards and regulations.
• Stay up-to-date with the latest trends and technologies in software development and testing.

KEY REQUIREMENTS:

• Dip or Bachelor's degree in computer science, software engineering, or a related field preferred.
• 2+ years of experience in IT operations or app support.
• Experience with software testing and quality assurance.
• Experience with UI/UX design and testing.
• Proficiency in software testing tools and technologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and project management skills.

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Job Title: IDM L3 Support Analyst

Role: Production Support Analyst

Job Requisition Number: JR27924

Job Level: 6 - 9 years of relevant experience (L3)

Location: Singapore

Key Skills: JAVA, Python, OIM ,Linux scripting

Key Responsibilities

l Develop scripts to automate conversion of user access listing in PDF, EXCEL, CSV, TXT into the required standardized format.

l Developing custom BI reports

l Create and generate Linux scripts based on the client requirements

l Support day-to-day functional and business technology support including incident and problem management, root cause analysis.

l Expected to drive improvements through influence and strong relationships with managers in other teams.

l Collaborate well with stakeholders, application, business, infrastructure, security, and operations to continuously improve the stability of applications

l Correlate events across multiple systems to proactively surface and resolve deep, underlying issues

l Provide after office hours’ standby support and for emergency recoveries, including managing major incident of critical services.

l Work with level 1 and Level 2 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.

l Developing customer-facing support documentation, when appropriate, to summarize common support issues.

l Collaborating with wider Product Support, Sustaining and Engineering teams to identify root cause and solutions.

Key Requirements

l 5-9 years of relevant experience in JAVA and Python to develop complex solutions for automation.

l Knowledge in Identity Management domain (Oracle Identity Governance) is preferable.

l Strong working knowledge on Oracle Database, Linux, Unix & Windows Enterprise Server OS, with mixed skills around administration and troubleshooting

l Working knowledge of Java Scripts, WebLogic, JBOSS, API’s

l Excellent troubleshooting skills

l Networking infrastructure - Proxies, Load balancers, Firewalls, SSL

l Installing/tuning/code analysis of custom Java coding for schedulers, Java Tasks and adapters

l Working Knowledge on Directory - LDAP and AD Databases – SQL, Oracle and Reporting BI Publisher

l Excellent Communication - both verbal and written; support is conducted via web-based ticketing system and over web conferencing

l Demonstrable collaboration and teamwork skills

l Ability to be a good listener; identifying key information in order to reproduce a customer’s problem remotely

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Onsite Support Engineer

Requirements:

• Degree/Diploma in IT or Equivalent
• Min 2-3 years of hands-on support for IT Services
• Expert knowledge in Microsoft products (Office 365)
• Experience in creating, understanding, and following technical documentation, routines and processes
• Handle incidents and requests defined as per defined in processes and SLA
• Support & assist with setting up remote collaboration tools/systems
• Excellent communication and interpersonal skills

Interested Applicants please forward your updated profile to [email protected]

We are looking for enthusiastic Customer Support Representatives to join our team . In this role, you will be the first point of contact for tourists seeking information and assistance with their travel plans. This position requires a commitment to providing exceptional customer service, with a focus on planning travel routes and selling travel products.

Key Responsibilities:

• Answering questions for tourists through online platforms.
• Planning travel routes and selling travel products tailored to client needs.
• Handling inbound phone calls and conducting online consultations.
• Guiding tourists through the transaction process.
• Keeping accurate records of customer interactions and transactions.

Requirements:

• Excellent communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and handle multiple tasks.
• Familiarity with travel destinations and route planning.
• Customer service experience is preferred but not mandatory.

Salary:

• Competitive salary based on experience and qualifications.

Financial Alliance is Singapore's largest, leading and award-winning Independent Financial Advisory Firm. We offer our individual and corporate clients a unique, unbiased and meaningful one-stop experience in financial advisory services. Our wide range of wealth management and financial planning solutions is second to none. Our entire team shares a pro-client outlook, and our corporate infrastructure is designed to reflect this.

We are currently expanding our high net worth client offering and are looking for established Priority Bankers/Private Bankers/Relationship Managers/Client Advisors/Investment Consultant/Product Specialists with an existing book of clients to join its Independent Asset Management unit. We are looking for independently minded bankers seeking to establish their own business outside of the banking environment while offering their clients the highest levels of service.

Requirements:

· At least 5 years of banking experience as either banker, investment consultant or product specialist and has an established network of individual HNW clientele (AI clients)

· Track record in asset development, asset growth and revenue generation

· Strong product knowledge in wealth management and able to effectively advise clients on investment portfolio

· Has high standards of professional integrity

· Understand clients’ background and drive the Know Your Customer due diligence as a first line of defence, to fulfil related compliance and internal requirements

Scope and responsibilities:

· Must obtain and maintain necessary MAS licenses and CPD requirements (CACS, RNF and MAS certification)

· Ensure that all transactions/activities affecting banking and customer interactions are undertaken within the regulatory/ legal boundaries and framework

· Ensure that the company's policies and procedures are adhered to

· Educate clients about investment options and potential risks when recommending investments

What We Offer:

· Platform with comprehensive solutions to meet clients’ different needs

· Competitive package

· Flexibility to balance work and life

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Job Title: Developer/L3 Support

Role: Production Support Analyst

Job Requisition Number: JR27810

Job Level: 3 - 9 years of relevant experience (L2/L3)

Location: Singapore

Key Skills:

 MS Windows, Unix/ Linux OS, Unix/Linux Scripting, Pentaho, Apache Tomcat, XML, Oracle, Microsoft SQL server,

 SQL scripting, Sybase, Java, Aldon, Bitbucket, Control-M scheduler, SFTP/SSL, Connect Direct, SAP BI platform and tools.

 Strong analytical and good problem-solving skills, good exposure to infra setup is required.

Job Responsibilities

Join and Report to Delivery Lead and be in the Banking clients IT Governance, Risk and Compliance (GRC) Team, part of Group Risk Management.

The role will encompass the responsibility of

1. Being a Technical Analyst and taking up the development of changes to GRC

2. Implementing and supporting vendor systems components and

3. Providing Level 3- Production Support

4. GRC application development, implementation, and support of SIT/UAT testing.

which includes the below:

 Gathering and analyzing requirements and performing very appropriate and accurate impact analysis of the changes requested

 Getting involved in design for both the internal and vendor changes

 Getting involved in development, unit testing as well as system integrated testing for both the internal and vendor changes

 Providing consultation and support in addressing production related issues and tasks and also supporting SIT/UAT activities pertaining to the changes

 Planning, preparing, and executing system rollout and implementations

 Bringing about improvisations and value additions to the system and application components

Key Responsibilities

1. Requirements Management

Engage with System Analyst & SME to collate, understand and finalize functional and technical requirements

2. Design & Development

a) Partner with Architects and Dev. Manager to ensure solution design complies with enterprise design principles, security, and control standards

b) Partner with Development Manager in managing application teams to build the

enhancements

3. Test Management

a) Partner with Test Manager to ensure the completion of SIT, UAT testing, regression/performance/ load testing and application security testing with quality results

4. Implementation Management

a) Prepare technical implementation plan across application teams

b) Coordinate technical implementation activities with release team and across application teams to ensure clean production cutover without issues and adequate post implementation support

Job Requirements

 Min. 6-to-8-year hands on development experience in any operational risk system or any banking application

 Experience and knowledge with Aldon LM(e) product & setup is an added advantage

 Banking domain or financial institution working experience and familiarity with SDLC process and change management tools.

 Must possess customer oriented and Can-Do attitude (should be able to accommodate overtime work when needed)

The candidate should:

 Have good interpersonal and communications skills

 Be a self-starter and be able to work independently

 Be a good team player and be pro-active

 Be able to work in a fast paced and team-oriented environment and be able to manage priorities

 Be able to work under pressure and work closely with stakeholders and other onshore/offshore developers

 Have strong delivery ability and be able to see end-to-end closure of issues to hit delivery, support commitments with focus & discipline

 Be a quick learner - Gain working level knowledge in any new tools and technology as needed.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location