Responsibilities

• Support all lighting operations for shows and events ,Rig, focus, programme, operate, troubleshoot and maintain all related lighting equipment and accessories
• Support and execute lighting design and requirements in a performance
• Basic lighting design for performances.

Requirements

• Relevant working experience in Entertainment/ Theatre/ Events industry and venues.
• Proficient in using software such as Microsoft Office, AutoCAD/ Vectorworks.
• Competent in operating a professional lighting console (i.e Grand MA 2/3 or equivalent) and various lighting equipment listed in schedule of equipment
• Certified Work at Height (WAH) Supervisor, Aerial Work Platform (AWP), Occupational First Aid (OFA) and Bizsafe Level 2.

Responsibilities

• To provide technical support and assist stakeholders, such as staff and students, in the preparation and delivery of full-time and part-time academic
• Set up, test, operate and troubleshoot software and equipment.
• Assess production requirements and provide guidance to individuals and groups on the proper handling and use of equipment.
• Generate lab utilization report for labs every semester.
• To provide operational and administrative support duties in inventory management such as asset tracking, inventory movement and disposal:
• Manage the Resource Management System and track equipment loans by staff or student
• Manage stocktaking and disposal exercises.
• Procurement, tracking and renewal of software licenses.
• Receive assets from vendors as part of procurement.

Requirements

• Expertise in at least two (2) of the areas stipulated below. Lighting for studio and stage (set-up, rigging and programming)
• Audio for recording studio, live events and post-production (set-up, rigging, system integration and operations)
• Video for multicamera studio, electronic news gathering, post-production and live streaming (set-up, rigging, system integration and operations)
• Virtual production (set-up, rigging, system integration and operations)
• Prior experience in management of inventory and assets (basic level).
• Familiarity and knowledge of industry standard assets

Certificate/Proficiency:

• Occupational First Aid
• Bizsafe Level 2
• Work at Height certification
• Other relevant skills such as safety and risk management

Responsibilities

• To provide first aid, logistical, equipment and height, water and expeditionary safety support with Training Safety Policy
• To support , assist, prompt follow-up on incident management, height rescue system and evacuation as necessary during or after the programme.
• To implement and manage the incident response system, height rescue system and evacuation procedure of the facility/ Centre.
• To evaluate and select appropriate alternatives to contribute to the efficient and effective administration and resource management processes

Requirements

• Abseil proficiency level 2 (SNAS level 2)
• Biz safe level 2
• Kayaking 2 star certification
• Lifesaving 1, 2 and 3/Bronze medallion
• Sports climbing level 2 (SNCS 2)
• Sport climbing activity Supervisor
• Working at height
• Wilderness first aid
• Other relevant skills such as safety and risk management, group management, camping, hiking and backpacking, navigation, cycling, challenge course management, and expeditionary learning.

Responsibilities

Operations, Facilities & Equipment Management for Sports Facilities

• Oversee and maintain door access controls (keys and access cards) for clubrooms and sports facilities. Schedule and conduct daily routine check of all sports facilities.
• Prepare necessary inspection reports on a monthly basis.
• Conduct monthly inspection on sports fixtures (eg. Basketball poles, Swimming start boards, Steeple chase barrier, etc) Prepare necessary inspection reports on a monthly basis.
• Provide access to sports facilities during monthly checks on air-conditioning/fans systems, alarm systems, indoor lighting, flooring, doors and windows, rectification works, etc.
• Conduct routine and regular checks of all SD sports equipment
• Work with Staff, respective Depts and external vendors for calling of quotations and/or arrange for maintenance/repair works when needed.
• Monitor/advise the proper usage of sports facilities & equipment and report any misuse
• Liaise with cleaning or IT supervisor and/or relevant departments on any cleanliness and breakdown matters,arrange for maintenance or repair works when needed.
• Assist to evacuate users from outdoor sports facilities during inclement weather

Requirements

• CPR AED Certified
• To be able to converse in English and write simple reports or statement of account using MS Office applications
• Should be physically fit
• Relevant working experience

Customer payment advisor | 5.5 Day | Jalan Besar|

Responsibilities:

- Manage and provide customer service support via phone call, Live chat /emails to clarify the payment details and remind clients to make payment

-Understand customers' needs and provide alternative payment plan to aid client’s situation (i.e. dates/amount)

-Handle customer queries & promote RON renew

-Understand and review customers background (such as CPF, income tax, car leasing, credit bureau etc.) and advice whether customers are suitable for installment plan.

-Any ad-hoc duty assigned by the management.

Requirements:

- Good communication skills.

- No prior experience needed, on-job training would be provided

- Have instant message and telephone etiquette

- Ensure each customer is provided with exceptional service

Responsibilities

• Perform receipt of goods and ensure items are delivered or stored in the correct locations. Assist in administrative support of all programmes, collation of Programmes Survey Results
• Assist in the issuance of keys or access cards to students, staff or vendors for facilities under SD purview.
• Receiving/escorting of guests for meetings, assisting in room setup and logistics preparation for meetings.
• Assist to book facilities through Facility Booking platforms.
• Safety-related Activity (First Aid)
• To dispense first aid bags/items to student clubs for replenishment and manage first aid supplies during POL-ITE competitions.
• To participate in the department’s table-top and scenario-based exercises such as fire drills as well as in event of fire emergency.
• To contact and liaise with vendors/Estates for ad-hoc repair and scheduling of maintenance/servicing of safety equipment.

Requirements

• To be able to converse in English and write simple reports or statement of account using MS Office applications
• Should be physically fit
• CPR AED Certified Receptionist

* Job will be site base and under the hot Sun (ROOF TOP)

* To arrange site tools box meeting before start works

* To allocate the works among workers as per site work schedule/progress

* To ensure all the installation works as per approved shop drawings

* To closely monitor site progress and update to superior time to time

* To attend site coordination meeting

* Work must be stand by supervision and (monitor all safety rules & regulation) until worker working at site

* Working Hours as per MOM rules and regulation

Requirements:

• Minimum SECONDARY OR EQUIVALENT and Electrical/Electronic /Computer diploma are wellcome
• Min 5-10 years’ experience in Network Installation at Telco industries only.
• AutoCAD & Singapore driving license preferable
• To be able to work long hour and Day/Night shift

Salary Range:

S$2500.00-4000.00

Job Highlights

Candidate with at least 2 years jewellery retail experience is an added advantage

• $2300 onwards

With no/ little experience

• $1850 onwards

Benefits:

· Competitive Salary Scheme

· Sales Incentive* & Annual Performance Bonus*

· Annual and Birthday leave

· Medical Benefits

· Insurance Coverage

· Harmonious working environment

Job Descriptions

• Promote jewellery products and our services to walk-in and online customers
• Attend to customers' enquiries, order processing and provide after-sales support
• Apply excellent customer service skills, basic negotiation skills when serving customers
• Responsive to customers’ needs with initiative and to ensure customer satisfaction
• Ensure merchandise and displays are consistently well presented
• Basic cashiering and housekeeping duties
• Stock replenishment and stock taking
• Liase with ecommerce platform such TikTok, Shopee etc
• Livestreaming and content (video and others) creations
• Handle all graphic design of web promotional materials such as product launch, campaign sale, etc.
• Other ad-hoc duties assigned

Requirements

• Service-oriented with strong interpersonal skills
• Dynamic, proactive and sales driven
• Team player with positive working attitude
• Good spoken English and another language to speak to clients from multilingual environment
• Able to work 6 days per week, retail hours, weekends and public holidays
• Plus points
• Familiar with on-line platform and ecommerce website / platforms
• Knowledge of Digital marketing and eCommerce Platforms
• Basic PC data entry skills (Microsoft Word & Excel)

About Us

• Contact Mr Ho at 62973647 for immediate interview arrangements.
• We welcome ALL (ages, education levels, inexperienced etc.) Most importantly, one is having good working attitudes.
• *We regret only shortlisted candidates will be notified. Thank you for your understanding

Working Location: Farrer Park

Working Hour: 3 Day A Week [Monday, Thursday, Friday (8.30am - 5.30pm)]

Job Description:

• Child Care Management System – check all attendances are submitted to get proper CCS
• Child Care Management System – check free kinder rebate entered correctly into each family account and compile report
• Child Care Management System – check pencilled bookings every week and compile report
• Child Care Management System – download Debt Report every week
• Child Care Management System – compile Debt Report every fortnight from the Debt Report
• Child Care Management System – check payment reports every day for insufficient funds cases and update management
• Child Care Management System – prepare group occupancy report
• Petty cash – compile and verify centres’ claim receipts from all centres.
• Invoices – compile invoices from all centres, verify all invoices date, amount, purpose, supporting documents, CM signature and remove duplicate invoices.
• Student placement – compile and check all student documents to ensure training fee is paid to the centre
• Other adhoc admin matters

Requirement:

• At least Diploma or higher education.
• Prior experience in administrative is an advantage

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of history in Singapore. We support placement of ICT Consultants to our clients ffrom goernment and corporate sectors.

Cuirrently, we are assisting one of our MNC clients to lookout for Informatica Admin Support. Interested candidates comfortbale with 12 motnsh contract, option to renew annualy are welcome to apply.

Requirements:

1. Accountable for overall Informatica Support delivery for GIC project

2. Manage and Drive all the client meetings independently

3. Provide regular and proactive status reports to Client on Informatica tickets

4. Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are delivered on time and with good quality

5. Should be able to articulate the incidents/business impact and work confidently with Informatica Vendor and Infrastructure teams to resolve the issues

Manage and guide junior resources.
Maintain Runbooks /Standard operating guides and manuals

Zenith Infotech (S) is a Tech Recruitment firm in Singapore since 1997, a good 27 years now. We provide placement of IT Consultants to our clients from the government and coporate sectors.

Currenlty, we are assiting one of clients to lookout for Infra Tech Support Practitioner, 12 months contract with option to renew.

Requirements:

• Setup Architecture and Design guidelines for the platforms across on-premise (GPC)
• Develop Designs Frameworks, Work collaboratively with development team, technical lead and business analyst to determine technical direction and approach to system design and implementation
• ·Coach and train project team members on Technical architecture processes and best practices
• Analyze security vulnerability reports for Operating system, Middleware solutions
• Plan operating system, middleware patching involving ATFM and Accenture
• Work with Infrastructure partners (ATFM, GPC) to set up development, testing, and production environments
• Proposes solutions that satisfy performance requirements; ensures test strategy validates performance requirements; tunes application performance issues
• Recommendations to strategic plans and reviews; preparing and completing action plans; implementing production and quality standards; resolving problems; identifying trends; determining system improvements; implementing change.
• Develops and maintains system documentation

Top 3 Core skills

1. Experience in AWS

2. Experience in managing DevOps

3. Experience in MEAN Stack

Job Description

Technically competent in Oracle EBS Core HR, Self Service HR, Absence Management, Approval Management Engine, Talent Management and Compensation Modules

Technically competent in Unix/Linux, Oracle PL/SQL, WebLogic, Java J2EE, Oracle SSO Roles/Responsibilities

Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like Core HR, Self Service HR, Leave Management, Talent Management, Compensation Modules and other ERP financial modules.

Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

Fine tune applications and systems for high performance and higher volume throughput

Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

Respond on time to the queries raised by various business units. Confidential S/N Role Team/ Competency Core Skillsets High Level Job Scope Job Description

Provide timely updates regarding production status and progress of issue resolution.

Perform impact analysis of enhancements/projects that will impact supported systems.

Participate in Disaster Recovery and Business Continuity exercises.

Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

Have a quality mind-set with prevention attitude to attain zero defects

Able to support SIT/UAT/PROD/DR deployment, with DevOps

Able to support relevant software/platform/database upgrade for the systems.

Job Description:

The support specialist will be a techno functional support team member for the Enterprise Datawarehouse (EDW) under IT BAU team.

He/she is responsible for ensuring system availability and timely deliverables for datamarts for various business unit like Finance, regulatory, Campaign.

The support specialist, as the analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues

Requirements:

Responsible to provide BAU support for Enterprise Datawarehouse

Responsible to provide operational support and ensure SLI of system availability, batch deliverables

Respond on time to the queries raised by various business units

Provide timely updates regarding production status and progress of issue resolution

Fine tune applications and systems for high performance and higher volume throughput

Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards

Perform impact analysis of enhancements/projects that will impact supported systems

Identify the underlying problems, analyse the root causes, provide possible solutions/fixes, and respond to users within SLA

Support relevant software/platform/database upgrade for the systems

Work with delivery team for smooth transition from projects/enhancements to BAU Mode

Incident, problem, and service outage management experience

Participate in Disaster Recovery and Business Continuity exercises

Able to support relevant software/platform/database upgrade for the systems

Server Performance, capacity, utilization monitoring and Health monitoring

Collaborate with diverse cross functional teams within IT and Business to Independently drive outcomes

At least 3+ years of relevant experience in banking/financial services industry

Experience with Teradata FSLDM and data mapping

Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies

Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)

Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage

Experience in Performance Tuning on Teradata or other MPP data pipeline.

• Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV.
• OEM - vendors for hardware replacement ( DELL / HP )
• Shop floor specific software basic trouble shooting.
• Manage vendor site visit for Hardware issues.
• Hardware provision for customer end users
• Help users with email activation, first time login in laptops and configure profile.
• OS Installation / Software installation for Desktop / Laptops
• Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends
• Also handle VIP End Users.
• Asset Management
• L1 Network and Server troubleshooting skills

1. Weekly Q-HSE Walk Roster

2. NCR drafting and submission (Register/Folder Update)

a. SQI update

b. Lesson Learned & Quality Alerts

3. QOC (Quality Observation Cards) improvement development

a. Digital development

b. Trend analysis

4. Quality rounds

a. Digital development support

b. Trend analysis

5. Package inspections

a. Focal for Inspections requests from project (SFP) to BV

b. IRN status

6. RFT

a. Company Q Champion activities monitoring

7. Topsides resident inspection team

a. Time writing focal point

b. Interview coordination

c. Vacation tracking

d. Packages Release Review Register and Fabrication Record Books

8. Quality Audits

a. Coordination

b. ToR preparations/ formatting, invitations, room bookings, site passes, inductions, transport

9. Quality Meetings

a. Planning

b. Recording (Scriber) MoM

10. Visual Management boards (physical/ digital)

a. Developing and maintaining “Quality” board

b. Progress tracking

c. KPIs

11. Actions

a. Tracking

b. Reporting

c. Daily Key Activities Summary from BV Platform to SHELL

12. KPI Reporting

a. Topsides Quality Reporting (including development of Power BI dashboards)

b. Repair Rates – Structural/Piping

Lew Sun Engineering Pte Ltdis a construction firm. We have more than 20 employees. More than 15 workers of Bangladeshi. We are looking for Administrative Support Assistant for:

Job Responsibility:

1. Responsible for handling project documentation and correspondence in support of one or more managers.

2. To regular communicate with workers

3. To take care of wellbeing of foreign workers

4. preparing payroll, controlling correspondence

5. Preparing invoice, quotation for clients

6. Preparing work schedule for worker

7. To visit work site if necessary

8. Receiving call and response to client as required

9. Every Saturday meets with all workers and made group meeting

Requirements:

1. Minimum Bachelor Degree in any discipline (Prefarable Accounting)

2. Minimum 07 (Seven) years working experience

3. Expert in Computer trouble shooting, Adobe Photoshop, and expert in Exceel

4. Able to visit work place after office hour if needed

5. Good communication skill

Tenure- 6 months

The Communications & Media Management Support Staff will assist in developing communications that shape and manage SINDA’s public relations messages and brand reputation through written communications.

Responsibilities:

Copywriting

• Write advertorials, when required
• Copywrite/copy-edit content for a variety of platforms
• Craft speeches for spokespersons and GOHs, when required
• Any other writing requirements

Publication/Collateral Management

• Assist with the production of publications such as the SINDA Connections newsletter and annual report
• Contribute to any other publications and collateral that may be required by the organisation

Media Management (Public Relations and Media Relations)

• Identify human interest stories, media angles
• Prepare of media alerts, advisories, media kits and press releases; liaising with reporters
• Prepare talking points for spokesperson
• Media management on event day
• Respond to media queries

Requirements:

• Studying in or already obtained a Diploma/Degree in mass communications/journalism/media communications or related fields
• Sufficiently proficient in English and Tamil for content production
• Have good aesthetic sense and able to produce content on demand
• Knowledge of publication production and design software is beneficial (Photoshop/Illustrator)
• Resourcefulness and proactive approach to sustaining long-term projects and manage deadlines
• Able to follow directions and work smoothly
• Able to work independently and in a team
• Good organisational and time-management skills
• Good interpersonal skills and ability to manage stakeholders across various levels.

This is a 6 months contract position

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

Tenure- 6 months

The Client Services Unit’s Support Staff will serve as an integral front-facing ambassador between members of the public and SINDA in addressing their queries, needs and always ready to go the extra mile.

Responsibilities:

Ensuring Positive Client Experience

• Manage the day-to-day client service operations across all modes – calls, emails, and walk-ins.
• Maintaining a positive, empathetic, and professional attitude towards clients at all times.
• Provide accurate and complete information regarding SINDA’s wide range of programmes.
• Transfer clients to respective units and have their needs adequately met.
• Respond to client service issues and follow-ups to ensure resolution in a timely manner.

SINDA Fund Administration

• Assist in the smooth administration of contributions to the SINDA Fund.
• Engage with stakeholders and the community on SINDA Fund matters.
• Ensure that applications are processed in a timely manner.

Data Accuracy & Reporting

• Ensure that all client service activities are recorded accurately and within stipulated guidelines.
• Ensure full accuracy and completeness of data.

Others

• Perform other related duties as management requires.

Requirements:

• Intermediate bilingual skills preferred (English/Tamil) for client service operations
• Able to write well and on demand
• Able to work independently and in a team
• Good organisational and time-management skills
• Good interpersonal skills and ability to manage stakeholders across various levels.
• Prior experience in customer service would be beneficial

This is a 6 months contract position

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

Job descriptions and responsibilities:

• Responsible for hotline support and train end-users on all company’s software products,

• On-site support, installation and training at end-user office,

• Trouble shooting of current software and new software,

• Assisting sales and software staff on any sales or software activities if necessary,

• Candidate with implementation of software projects will be an added advantage,

• Any job functions to help the company function as a team that assigns to you.

Requirements:

• Degree IT/Computer Science/PR/Marketing/Communication or equivalent.

• Local Fresh Polytechnics graduates are encourage to apply.

• Exposure to payroll, Human Resource and WEB knowledge will be an added asset.

• Excellent communication and presentation skills.

• Patient, polite, friendly and helpful personality.

• Positive attitude, dynamic, resourceful and independent.

• Must have interest in Software and IT industry.

• Good PC & Web Skills, knowledge in Windows, Windows XP-Pro, Win NT/2000/2003 & above.

• Familiar with MS Office and Windows software

This advertisement is for Teacher Aide cum Admin Support.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 4 April 2024 to 3 April 2025.

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Fridays: 8:30 am to 1:30 pm, excluding 1 hour of lunch break.
• Service not required on school holidays, Saturdays, Sundays, and gazetted public holidays

Roles and Responsibilities:

• To prepare and maintain teaching and learning resources in the Science Laboratories.
• To support teaching and learning of low progress learners and absentees from learning activities in the Science Laboratories when appropriate.
• To support in administrative matters in the school, where deployed.

Qualifications, Skills and Experience:

• At least 2 years of experience working in a school environment is preferred.
• Experience preparing and maintaining resources and equipment in the Science Lab is preferred.
• Be equipped with basic computer skills [MS Word, PowerPoint, Excel]
• Good interpersonal and communication skills.
• Able to read and write in English.
• A diploma qualification is preferred.

This advertisement is for Operations Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 April 2024 to 31 March 2025.

Options to extend the contract : 01 April 2025 to 31 March 2026.

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Fridays: 7:00am to 4:30 pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

To assist the HOD and LH Science and teachers in –

A) Science & Laboratory Operations

• Maintain resources and apparatus in 2 Science laboratories
• Liaise with teachers on the coverage of syllabus for the preparation of the laboratories
• Prepare the resources and apparatus related to Science experiments for the 2 laboratories and the 4 mobile lab carts
• Monitor the usage of the laboratories and report the usage to the HOD/LH
• Maintain a loaning system for desk-copies and teaching resources for 4 levels of Science classes.
• Assist in the setting up, clearing and cleaning of demonstration apparatus.
• Replacement of broken equipment from stock and be responsible for all equipment used in the teaching of science
• Keep a stock book and breakage record and to indicate necessary replacements
• Check and replenish the first aid kits in the 2 laboratories
• Prepare an inventory of stocks annually
• Perform any other related duties as and when assigned by the HOD (Science)
• Assist teachers when conducting practical lessons and tests in ensuring sufficient equipment for the pupils during the practical lessons and tests.
• Basic maintenance of Science garden

B) Office Administrative & Operations Support:

• Support school administrative and operations matters. Eg. Office Front Desk Operations, setting-up support for school events/activities, buying of stamps and posting letters, sorting and distributing bulletins/notifications to teachers or classes, etc.
• Perform any ad-hoc duties assigned by Principal, Vice-Principals, Administration Manager and Operations Manager.

Qualifications, Skills and Experience:

• At least 3 ‘O’ levels passes
• At least 2 years’ experience preferably in school science laboratory
• Able to use Microsoft Word and Excel
• Preferably with relevant working experience in a primary school

We are currently in search of a Desktop Support Engineer to provide technical assistance to our clients. Your primary responsibilities will revolve around the installation, upgrading, and troubleshooting of hardware and software systems.

If you possess a solid comprehension of computer systems and derive satisfaction from aiding end users, we encourage you to apply. This role necessitates a problem-solving mindset and the capacity to offer clear technical guidance. Proficiency in remote troubleshooting techniques is also vital.

Ultimately, your objective will be to ensure prompt and accurate customer service, thereby elevating client satisfaction.

Primary Responsibilities:

- Addressing user tickets concerning hardware, software, and networking issues

- Assisting users in the installation of applications and computer peripherals

- Employing targeted questioning techniques to effectively diagnose problems

- Handling user inquiries related to hardware, software, and networking

- Providing users with straightforward, step-by-step instructions

- Conducting remote troubleshooting as necessary

- Experimenting with alternative approaches until issues are resolved

- Customizing desktop applications to meet user requirements

- Recording technical problems and their solutions

- Escalating unresolved issues to higher-level support personnel

- Following up with clients to verify system functionality

- Reporting customer feedback and potential product requests

- Contributing to the development of technical documentation and manuals

This advertisement is for Operations Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Apr 2024 to 31 Mar 2025.

Options to extend the contract for a further period of 2 years.

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Tuesdays & Thursdays to Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break
• Wednesdays: 7:00am to 3:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

• Maintain the general cleanliness of equipment and the workplace
• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment
• General administrative works
• Operate and maintain basic office equipment and materials
• Any other duties assigned by the supervisors

Qualifications, Skills and Experience:

• A team player
• Prior experience in cleaning, logistics or simple administrative duties would be preferred
• Physically fit and resilience to be able to perform the role effectively

We are looking for Technical Advisors for Epic’s software in connection with the implementation of Epic’s integrated suite of healthcare software for its customer in Singapore. Duties will include testing the customer’s workflows within the software, providing troubleshooting assistance for Epic’s software applications, including assisting in diagnosing and isolating the probable cause of technical problems and modifying the software, if necessary, to fix the problems. You might also assist the customer with configuration, and provide recommendations to optimize the customer’s use of the software.

Job requirements:

• Bachelor’s degree or higher (any major)
• 1+ years in technical or implementation support for Epic software, including supporting customer(s) through an Epic software go-live and a version upgrade, and completing the associated testing
• Hold appropriate Epic certifications in:

-A major Epic software application

-Chronicles and Cache programming

Skills and competencies:

• Demonstrated interpersonal communication skills
• Hold strong project management competencies including team coordination and problem solving skills
• Strong technical aptitude (must pass Epic’s standard pre-hire assessment test for the role)
• Demonstrated judgment in handling escalations

We are looking for Senior Technical Advisors for Epic’s software in connection with the implementation of Epic’s integrated suite of healthcare software for its customer in Singapore. Duties will include testing the customer’s workflows within the software, providing troubleshooting assistance for Epic’s software applications, including assisting in diagnosing and isolating the probable cause of technical problems and modifying the software, if necessary, to fix the problems. You might also assist the customer with configuration, and provide recommendations to optimize the customer’s use of the software.

Job requirements:

· Bachelor’s degree or higher (any major)

· 2+ years in technical support for Epic software, including supporting customer(s) through an Epic software go-live and a version upgrade, and completing the associated testing

· Hold appropriate Epic certifications in:

-A major Epic software application

-Chronicles and Cache programming

Skills and competencies:

· Demonstrated interpersonal communication skills

· Hold strong project management competencies including team coordination and problem solving skills

· Strong technical aptitude (must pass Epic’s standard pre-hire assessment test for the role)

· Demonstrated judgment in handling escalations