Job Description and Requirement:

The admin support assistant is to provide administrative & logistics support at the General Office, Centre of Excellence (COE) of the Mother Tongue Department as well as Head of Department (HOD) Room. The candidate is also to take charge of sick bay and printing duties.

The Personnel shall minimally have the following qualifications, skills

and experience:

• 3 or more GCE ‘O’ Level passes including English and Chinese

• At least 3 years’ experience in school office administration

• Proficient in IT skills such as Microsoft Word, Excel and translation

tools

• Bilingual with good communication skills

• Good team player

• Able to multi-task

Responsibilities:

• Handle customer sales inquiries, generate quotations, and manage customer communication.
• Process orders, coordinate shipments with the Factory and customers, and track order fulfillment.
• Issue daily purchase orders, sales orders, and invoices through our ERP system.
• Prepare tax invoices, shipping documents, and packaging lists for customer shipments.
• Monitor and follow up on outstanding payments and customer orders.
• Assist with administrative tasks and support finance-related matters in the office.

Requirements:

• Must possess at least Diploma/Degree in electrical/mechanical engineering, any related field.
• With well electrical motors knowledge
• At least 5 years of working experience in the related field is required for this position.

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

We are working with a leading firm to search for a Regional IT Support Lead.

Responsibilities:

• Provide technical support for ASEAN offices
• Responsible for IT operations and projects with End User IT Services for ASEAN offices.
• Working with senior stakeholders to deploy projects and manage capacity.
• Review and maintain knowledge on all purchased and existing supported desktop software, hardware, and systems.

Requirements:

To qualify, individuals must possess:

• Bachelor’s in IT-related discipline
• At least 3 -5 years of relevant experience
• MUST HAVE:
  1. Experienced in level 2 support
  2. Experienced in Microsoft Entra and Office 365
  3. Strong Knowledge on Microsoft 365, Active Directory Sites and Services, DNS, DHCP, and DFS.

Interested applicants, please contact Shan at [email protected] or +65 6950 0365 for a confidential discussion.

EA License no.: 16S8066 I Reg no.: R1980894

Only successful candidates will be notified.

[What the role is]
As a support staff, your role is to support policies and schemes in specific functional areas.

[What you will be working on]

You will provide administrative support for the various processes under the recruitment lifecycle. You will also have the opportunity to be assigned to undertake tasks and projects related to other functions of Human Resource.

[What we are looking for]

• Strong credentials with relevant experience in HR preferred
• Proficient in Microsoft Office applications (e.g. Excel, SharePoint)
• Some experience with Robotics Process Automation processes as well as Workday will be advantageous
• Able to multi-task and work effectively in a fast-paced environment, both in teams as well as independently
• Possess strong interpersonal and communication skills

We are looking for an experienced Senior Officer or Supervisor for our Cargo Sales Support & Marketing team. You are responsible for assisting management and account managers to ensure the proper functions of ANA and ANA Cargo in the Asia and Oceania region. You will provide strong support and administrative duties on marketing and services functions in AO region as necessary.

Responsibilities

• Assist management to create regional sales planning (for SE Asia, India and Oceania) and manage sales station activities.
• Provide support to both online and offline sales stations to ensure that our region’s goals and objectives are achieved.
• Monitor, gather, and report competitive activities, latest market development and any cargo related information available in open market to management.
• Prepare various regular and irregular/ad-hoc occurring statistics, sales and operations reports, and/or any other reports as required by management in an accurate and timely manner.
• Update sales rules and ensure they are followed through completely.
• Coordinate all cargo related matters with other ANA cargo sales and GSA (General Sales Agent) offices on a daily and monthly basis.
• Be knowledgeable and utilize all ANA cargo-related software systems. Provide support and guide/instruct GSA as necessary.
• Build and maintain excellent relationship with our partners (ANA team, GSA, forwarders, handle companies, contractors, etc.)
• Be a point of contact between cargo sales offices and other airlines, vendors etc.
• Promote digitalization (web-booking process) to customers.
• Update data/strategies to determine revenue projections.
• Prepare documents for sales target.
• Perform accounting activities in compliance with rules and procedures.
• Coordinate with public relations entities on a monthly basis regarding cargo sales for responsible region (SE Asia, India and Oceania) on promotional publications.
• Maintain and renew contracts for office equipment, office supplies and sales materials.
• Perform any other duties as directed by managers.

Qualifications

• Diploma/Degree in Marketing, Logistics, Supply Chain Management, International Trading, Accounting or Business Administration.
• Minimum 2 years’ experience in the cargo or logistics industry (airlines, forwarders, logistics providers).
• Candidates with basic accounting knowledge will be an advantage.
• Knowledge of aviation, international trading especially cargo operation will also be an advantage.

Skills and competencies:

• Proficient in MS Office applications (Word, Excel, Power Point).
• Strong in numerical and math ability to apply concepts of basic algebra and geometry (calculate discounts, interest, commissions, proportions, percentages, area, circumference and volume).
• Analytical with problem solving skills.
• Meticulous with high degree of accuracy and attention to detail.
• Pleasant personality with good interpersonal skills (teamwork spirit).
• Ability to communicate with diverse groups of people from different cultures in Asia.
• Proactive, self-motivated individual who works well independently.
• Innovative and able to adapt to industry changes.
• Organized and able to prioritize tasks.
• Open to travel in Asia Oceania region including Japan.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

• Working Days: 6 Days [ Offday on Monday ]
• Working Hours: Tuesday - Friday 9.30am-5pm; Weekends, public holidays and school holidays [ 9.30am-6pm ]
• Location: Snow City [ Jurong East ]
• Salary: $1,800-$2,200

Job Scope:

• Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints.
• Greeting customers and assisting them in making purchases
• Identifying customers’ needs and matching these with available products or services.
• Maintaining the store’s neatness and arranging displays.
• Ensuring that the store is well-stocked.
• Receiving and organising new deliveries.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

As an IT Support Executive, you will be a part of the project team to support the IT Business Relationship Manager and Regional IT Team in successfully implementing IT systems to improve business efficiencies and be the leader in Proptech. The role requires the candidate to:

• Transform business needs into epic/user story and work with technical team to drive toward delivery.
• Part of a scrum team and he/she will lead the sprint planning session by providing business goals and priorities.
• Align immediate business needs to longer term strategy system roadmap by working closely cross workstreams.
• Partner closely with QA testers and developers to ensure quality deliverables.
• Forge strong working relationship with business stakeholders to handle their new requests, operation issues or queries.
• Supports delivery of project(s) through to initiation, requirement analysis, design, build, testing, implementation and closure
• Supporting business transition and helping to establish change, providing training and documenting user guides.

Requirements:

• Minimum 4 years of business analyst experience required.
• Experience in IT project implementation, Agile preferred.
• Experience on enterprise application platforms
• Excellent problem-solving skills with ability to navigate technology and organizational issues to complete project tasks
• Positive, collaborative and solution-oriented attitude
• Knowledge of Real Estate preferred
• Excellent knowledge on IT solutions, new technologies and understand technology trends
• Excellent written and communication skills. Strong organisational, interpersonal, and analytical skills.

If working in a dynamic and rewarding team environment appeals to you, then we want to hear from you.

Macquarie Futures utilizes a combination of some of the most robust vendor provided Direct Market Access systems to provide clients with seamless trade processing which is automated from the point of execution through to client confirmations, statements, and data production, with real-time clearing access for clients.

At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes.

What role will you play?

Based in our Singapore office you will provide support to our global client base during ANZ/APAC market hours, ensuring seamless 24-hour global coverage. You will manage and provide daily front line support to traders and customers which includes daily documentation of operational processes for end user training, managing the production knowledgebase and will be accountable for completing and managing the tactical processes and initiatives required to support and develop the futures electronic trading business.

Your technical responsibilities will include daily monitoring and testing of trading platforms, managing the integration with Middle-Office and Back-Office from electronic futures execution and providing recommendations on the improvement of the platform, cost management, resources, and IT escalation. In addition, you will manage the interaction with our external vendors (such as TT, CQG, Fidessa, Bloomberg and various OMS/EMS providers) and internal relationships with IT, compliance, operations as it relates to electronic trading platforms and connectivity.

What you offer

• Degree qualified with at least 2 years experience in an execution and risk management trade support role within a banking environment. Applicants with more experience will be considered for their appropriate levels
• An understanding of the futures and options market, risk associated with timely order flow and exchange requirements and strong risk control mindset
• An understanding of exchange rules and regulations
• Good understanding of risks associated with various types of execution methods (Block, Cross, EFP) and futures exchanges, both local to the ANZ/APAC (ASX, SGX) and Global (CME Globex, ICE, LME, Eurex etc.)
• Strong communication skills and the ability to interact with internal and external client.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

Benefits

Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include:

• Hybrid and flexible working arrangements
• One wellbeing leave day per year
• Up to 20 weeks parental leave for primary carers
• Paid volunteer leave and donation matching
• Other benefits to support your physical, mental and financial wellbeing
• Access a wide range of learning and development opportunities

About Commodities and Global Markets

In Commodities and Global Markets you will be part of a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base.

Our commitment to Diversity, Equity and Inclusion

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities Desktop Support Engineer (Navision System):

• Provide support and maintenance for the ERP system.
• Perform programming for e-commerce platforms and participate in website design and development projects.
• Design and develop websites according to specified requirements.
• Troubleshooting and provide training to end user.
• Offer support for implementing new EDI solutions and applications, including developing and maintaining EDI integrations using XML.
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology or other relevant field of studies
• Minimum 2 years of relevant working experience in ERP System Implementation and Maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Work Location: Clementi

Work Hours : Monday to Friday 8.45am to 6.00pm ( 45 Minutes lunch)

Contract Period: 1 march 2024 to 28 Feb 2025

Job Responsibilities:

The admin support assistant is to provide administrative & logistics support at the General Office, Centre of Excellence (COE) of the Mother Tongue Department as well as Head of Department (HOD) Room.

to take charge of sick bay and printing duties.

Job Requirement

· 3 or more GCE ‘O’ Level passes including English and Chinese

· At least 3 years’ experience in school office administration

· Proficient in IT skills such as Microsoft Word, Excel and translation tools

· Bilingual with good communication skills

· Good team player

Able to multi-task

22C1322 Maxhunt Resource Pte Ltd

R23115755 Choy Sin Ern

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Meet personal sales goals and help the team reach theirs.
• Assist customers in-store and on the phone, sharing product details.
• Do direct marketing to boost sales.
• Take part in outdoor sales and events.
• Manage counter tasks, including handling payments.
• Take on extra tasks as needed.

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

Job ID: 487428

Responsibilities:

• Preparation of documents (e.g. order processing, verifying payment, delivery orders).
• Arrange delivery
• Coordinate with customer and supplier.
• Maintain and update sales records
• Assist in monthly sales closing.
• Any other ad-hoc duties

Requirements :

• Min Diploma holder
• Possess 2 years of related sales admin / sales suppport / sales coordinator experience
• Proficient in MS Office Suite

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
EA Personnel Name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

Responsibilities:

• Manage and administer the online sales order to delivery and inventory replenishment processes
• Attend to customer enquiries
• Manage daily deliveries arrangement and stocks transfer
• Prepare reports and submit on a daily / weekly / monthly basis
• Analyse sales process and control inventory
• Check, verify and process billings and invoices
• Involve in quarterly stock take

Requirements:

• NITEC or Diploma in any discipline
• Prior sales support working experience in online e-commerce operation
• Familiar with e-commerce platform (such as Lazada, Shopee and etc.)

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Perform collection and delivery of spares within the required timeframe
• Verify physical part number, serial number and quantity against the picking slip
• Highlight any discrepancy to the store assistant or superior
• Ensure signoff and handover/takeover properly
• Any other duties assigned by supervisor

Skills/ Requirements:

• Able to work 12 hours rotating shift
• BasicFknowledge in MS Excel
• Class 3 driving license/Forklift will be added advantage
• Knowledge in SAP will be advantageous

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Are you passionate about the intersection of science, regulation, and innovation? Do you thrive in a dynamic and challenging environment? We have an exciting opportunity for you at our esteemed client who is a MNC Chemical Manufacturing Company.

• Remuneration: Up to $5000 + Completion Bonus
• Work Location: West near MRT Station
• Working Hours: Monday to Friday 8.30am to 5pm

Role Overview:

As a Product Safety Specialist, you will play a pivotal role in ensuring company products comply with chemical regulatory and product safety standards. If you have a science background, experience in a laboratory environment, and a passion for navigating complex regulatory landscapes, we want to hear from you!

Responsibilities:

• Gather and interpret information spanning scientific, technical, environmental, and regulatory factors.
• Effectively communicate technical and regulatory requirements both verbally and in writing.
• Collaborate with R&D, site technical contacts, SHE contacts, sales managers, and VPs.
• Assess the impact of regulatory and scientific developments on our products and implement processes for ongoing compliance.
• Maintain a keen attention to detail, recognizing the potential consequences of decisions on customer satisfaction and regulatory compliance.
• Balance ad hoc requests with annual targets, striving for continuous improvement in efficiency.
• Support new product development by assessing safety data, ensuring regulatory compliance, and contributing to technology design.

• Degree in Science (Chemistry, Biochemistry, etc.).
• Minimum 2 years' experience in product safety/product stewardship and chemical regulatory affairs.
• Candidates with laboratory experience in QA or QC roles are welcome to apply.

Join us in making a difference! Apply today or email your resume to [email protected]

to embark on a rewarding journey at the forefront of scientific innovation and regulatory excellence.

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management.

Requirement:

• A recognized diploma / degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

The Application Support Engineer is responsible to maintain high levels of service and ensuring all IT operations activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance.

He/She posseses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analyzing important reports covering service performance metrics and operations activities.

"

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Troubleshoot and resolve service health issues and gathering relevant parties to resolve impediments impacting service performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist in high severity incident communications such incident broadcast communication to all stakeholders and provide regular updates to management until incident closure

• Manage the incident and problem management process to ensure all preventive measures and problem resolution are recorded in the Known Error Database (KEDB)

• Implement Response and Recovery Plans and activities relating improvements to service recovery

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 yrs of Technical / Application Support experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Responsibilities:

Primary Responsibilities:

• Create sales quotations and proposals, negotiate, and follow up for wins.
• Manage business quotations and track them in a quotes register.
• Generate and qualify sales leads, handing them over to the Business Development team.
• Liaise with ocean carriers and airlines for competitive buying costs, supporting product procurement.
• Reconnect with inactive customers and collaborate with salespersons to regain support.
• Coordinate with product teams for the best market rates.
• Advocate for process compliance, including CRM Data Quality.
• Analyze and report on weekly/monthly sales data.
• Be a super-user for BD-related systems.

Secondary Responsibilities:

• Collaborate on sales initiatives with leadership and stakeholders.
• Train new BD personnel in Sales and CRM processes.
• Support Sales Team in tenders/RFQs/bids.
• Manage relationships with internal stakeholders.

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

• Position : Regional Sales Support Assistant Manager (Building Automation/ BMS / HVAC) - ALL WELCOME
• Location : International Business Park (Nearest MRT: Jurong East walking distance)
• Working hours : 5 days a week, Monday - Friday, 8.30 am - 5.30 pm
• Salary (commensurate with experience) : Up to $4500 + AWS + Medical/ Dental Allowance
• Duration : Permanent
• Industry : INSTALLATION OF BUILDING AUTOMATED SYSTEMS FOR REMOTE MONITORING

Main Responsibilities:

• Supports the Senior Manager to interface between our Key Customers and our company to establish sustainable relationships to build a structured sales foundation for Building Automation
• Solutions in the APAC region
• Discovers new business opportunities and develops Account Strategy and Action Plan
• Works with company’s affiliate sales to deliver pre-sales product and technical support - engaging with customers, project specific proposal preparation support, clarification meetings, supporting 3rd party events.
• Assists in creating sales toolkit.
• Uncovers customer value drivers and communicates company's value proposition
• Identifies and influences customer’s decision makers and buying decision criteria
• Gathers Customer Requirements data and collaborates with Solution Specialists to create customer proposals
• Documents sales activities and creates summary reports for the management
• Promotes collaboration and experience sharing between the company’s affiliates in the region
• Identifies industry trends, collects and assesses competitive and market intelligence.
• Participates and supports brand building activities e.g.: tradeshows, industry marketing seminars and strategic account programs.

Requirements:

• A bachelor's degree in a technical discipline preferred; experience in lieu of a degree will be considered for the right candidate
• Minimum 5 years of experience in a technical sales or business development, ideally with some background in BMS and Automation products
• Good industry knowledge (especially for HVAC control and Monitoring & Control System), with an existing network of contacts (preference)
• Strong communication, interpersonal and presentation skills.

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

Job Description

• Actively engage in daily logistics operations, handling the receipt, documentation, storage, safety and distribution of AOG/Critical aircraft tools.
• Ensure daily operations run smoothly and achieving KPI targets.
• Co-ordinate with other sections and departments to ensure efficient operation within division.
• Liaise with vendors on purchase and repair of aircraft tools.
• Upkeep operations / training records and coordinates for authority / customers audits.
• Comply with airside safety rules and regulations.
• Track expiry dates for tools and equipment.
• Maintain the paperwork for tools management.
• Upkeep of his department’s equipment, tools, and vehicles.
• Run the maintenance and repair program for aircraft tools (troubleshoot or liaise with external vendors).
• Train staff for minor troubleshooting works on aircraft tools/equipment.
• Ensures briefing on technical handling matters and safety issues are conducted for staff.
• Any other duties as assigned by Operation Executive.

Requirements

• Higher NTC or Diploma in any Logistics / Supply Chain related discipline
• Preferably with at least 2 years of relevant working experience
• Knowledge of SAP will be an advantage.
• Excellent analytical, interpersonal, and communication skills
• Proficient in Microsoft Office
• Able to work in a team to achieve results.
• Class 3 driving licence.
• Willing to work overtime and on weekend when required.

Job Duties:

• Providing technical support and assistance to end-users, resolving software, and project-related issues promptly and effectively
• Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions
• Responding to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions
• Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations
• Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge

Skills & Qualification:

• Minimum Higher Nitec / Nitec qualification level
• Experience with .NET/Java/ Sharepoint Administration
• You possess strong attention to detail and problem-solving skills
• You have good interpersonal and communication skills
• Candidates with no experience are welcome

Note: Proceeding to apply for this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices