POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

· Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).

· Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

This is a Career Conversion Programme (CCP for Advanced Biopharmaceuticals Manufacturing Professionals (Place-and-Train) under Workforce Singapore (WSG) and candidates must meet the following criteria and are open to the following conditions:

· PMETs/Mid-Careerist with no prior work experience in Biopharma industry are welcome to apply

· Singaporeans/PRs only

· Open to 2 year contract

WHAT YOU WILL DO

JOB PURPOSE

The Operation Support Specialist coordinates and supports all manufacturing related activities:

• Documentation review, issuance and preparation. • Completes manufacturing Prepares and issue necessary documents on a timely manner for manufacturing use. • Supports document revision (SOP, Forms etc.) when necessary to improve the system of batch record review in accordance with cGMP requirements. • Maintains the proper filing and safe keeping of all relevant manufacturing documents and have it available when needed including controlled copies • Completes post manufacturing batch documentation reviews, provides straight-through document accuracy metrics and leads associated improvement initiatives • Create the Material Transfer Order Request and ensure the production required materials are ready for manufacturing as per BOM list. • Test script execution for MES changes to MBR • Act as a super user for SAP to ensures SAP inventory accuracy, supports manufacturing related stock adjustments and/or reversals and trouble-shootings. • Ensure the Process Order is technical completed and closed. • Data collection and metric tracking to support Tier process. • Update APR and CPV for nominated Pharm South products. • Initiate and investigate for any operation support related deviations in Quality Management System. • Supports development of a continuous improvement framework within the overall IPT improvement program.

WHAT YOU MUST HAVE

• Degree in Chemical, Mechanical, Electrical Engineering or equivalent

• Demonstrate experience working in the manufacturing-based industry, including: • Manufacturing operations support

• Project Management • Experience with continuous improvement, Lean Six Sigma methodology and the application of Lean tools (preferred)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Human Resource Executive (Line Support) – Jurong – 5.5 day week -Singaporeans only

• Collaborate closely with HR team and related departments to deliver a full spectrum of HR services to the assigned departments.

• Provide guidance to Line Managers on performance management related matters, resolve ER issues and address grievances, training & development, payroll matter

• Participate in leadership meetings and proactively provide inputs to the development of business and operational plans/ initiatives.

• Work effectively and achieve synergies in various processes concerning performance appraisal exercises, mass salary reviews and bonus exercises, recognition and development award nominations, budget exercises etc.

• Monitor and report on manpower and succession planning.

• Develop a keen understanding of business/ function needs and objectives, analyse trends and metrics so as to provide effective HR solutions to the stakeholders.

• Proactively identify gaps in the existing processes, propose and drive changes necessary to establish good HR practices.

Requirements

· Candidate must possess at least a Diploma in Human Resource Management or equivalent.

· At least 2 year(s) of relevant working experience

Salary Range : $3,000 to $3,500

contact Grace 87952790

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Responsibilities:

• Manage IT infrastructure platform projects and assist with the deployment process.
• To administer and configure infrastructure system and application (Active Directory Services, telephony, server storage, backup etc), network devices (Firewall, routers, VPN, internet proxy, wireless, etc), desktops, laptops, mobile devices, printers and POS. NAS), Compute Platform (Server system hardware) and Infrastructure services systems (MFT, Enterprise batch job management, Monitoring tools, patch management tools, inventory)
• Monitor system performance, troubleshoot and resolve issues related to the IT infrastructure.
• To ensure systems are backup automatically, disaster recovery plans and patches are carried out successfully and monitor the systems resources usage closely.
• Regularly maintain up-to-date documentations for infrastructure activities & user guides.
• Render technical support when required after office hours and weekend support if required during in-house events.
• Ensure regulatory and legal compliance in infrastructure operations and maintenance activities.
• To manage in-house POS system and related hardware
• Should be well versed in Firewall and Network concepts with Cybersecurity background is a must.
• Good knowledge on SSL off-loading concepts.
• Commitment to complete tasks on time and team work.
• Articulate in excellent written and verbal communication skills.
• Perform other duties assigned by management
• Able to quickly learn and adapt in any technology.

Requirements:

• Degree in IT / Computer Science
• Minimum 3 years of experience in IT System Infrastructure implementation / maintenance
• Product knowledge of Microsoft Windows, Active Directory, VMware & Fortinet
• Good technical skills in configuration and troubleshooting PC, network issues including back bone infrastructure issues, server hardware knowledge and Cybersecurity skills.
• Hands-on experience with Windows environment and experience in configuring servers, switches, Microsoft 365 technical support and Telephony systems support.
• Pen test certified will be an added advantage.

Operations

· Process the orders from retail and foodservice customers.

· Manage invoice submissions and paperwork.

· Liaise with food suppliers for order fulfilments.

· Coordinate with warehouse and logistics partners for stocks deliveries.

· Support Operations team on admin requirements.

· May need to enter warehouse/ cold room occasionally.

Marketing

· Prepare weekly update of channel marketing and price promotions reports for team meeting.

· Coordinate with different channels and suppliers for tactical marketing and price promotions.

Business Development

· Promptly supporting in listing new products and promotions as per agreement between KCT and channels.

You may also deposit your resume to [email protected].

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Responsibilities:

• To design, create and maintain various websites in DCS by providing friendly user experience and identifying customer user journey.
• To oversee projects in DCS by applying project management and Software Project Lifecycle knowledge
• To transform DCS's processes into automation processes to enhance productivity and efficiency.
• To develop and design process workflow based on requirement define by end-users.
• To drive continuous improvement in work processes and environment to achieve assigned purpose KPI.
• To draft technical documentation on each workflow and conduct training to stakeholders using them
• To oversee DCS's IT system such as Odoo ERP, WordPress CMS, Business Process Automation, Enterprise Content Management.
• Ensure that IT-related tickets are resolve promptly and meet the Service Level Agreement set by the department.
• Ad-hoc tasks like Account Management for certain applications, Infrastructure supports and any assigned tasks.

Requirements:

• Degree in IT / Computer Science.
• Minimum 3 years of experience in IT software Systems / solutions.
• Experience with WordPress and proficient in one or more frontend framework (HTML5/Angular/React JS).
• Good understanding of information system technologies and software application.
• Proficiency in one or more backend languages (Java/Python/PHP).
• Strong fundamentals in software engineering. Data structures and algorithms.
• Proficiency in database and data analytics will be an advantage.
• Experience in frontend and backend web application development will be an advantage.

Job Highlights:

• Basic up to $3300 + AWS + VB
• Transportation allowance S$8WS + VB80 (if applicable)
• Monday - Friday
• Candidate can select their preferred start work hours (8am-5.15pm/8.30am-5.45pm/9am-6.15pm)
• Bartley
• Our client is a global leader in FMCG market expansion service provider

Job Responsibilities:

• Utilize various communication channels including emails, phone calls, and other mediums to effectively address client concerns and resolve issues.
• Respond promptly to sales inquiries from customers, collaborating closely with the operational team to facilitate order delivery.
• Maintain adequate stock levels to meet customer demand.
• Engage in negotiations and finalize deals, while also handling customer feedback.
• Take the lead in providing operational support to sales by following up with new customers for required information and documentation.
• Manage day-to-day operational aspects of order fulfillment and customer service.
• Process customer orders, including price quotations, stock checks, issuing Proforma invoices, and confirming shipment schedules.
• Serve as the primary point of contact for customers regarding product pricing and stock availability.
• Coordinate with Logistics and Accounting departments to ensure seamless order shipments.
• Prepare necessary documents such as Purchase Orders, Pick Lists, Invoices, and inventory checklists.
• Generate daily, weekly, and monthly sales reports.
• Stay updated on product information, pricing changes, and distribute sales materials to distributors as needed.

Job Requirements:

• Minimum Diploma in business administration with at least 2 years’ experience in sales coordination/customer service in the FMCG sector preferred.
• Able to multi-task, prioritize and good time management.
• Good shipping acknowledge will be advantageous
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may WA to 6902 8748 in the following format.

Position applied:

Name:

Residential area:

Start date:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Managing and overseeing the dealership's workflow and schedule.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Provide Excellent Customer Service by attending to drivers’ complaint as per feedback emails from drivers’ dialogue
• Compiles workshop monthly KPIs performance reports with submission to all projects.
• Conducts monthly meeting with our sub-contractor to review contractual performance
• Attends all projects’ co-ordination meeting to present monthly workshop KPIs and discuss on taxi issues
• Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Requirements:

• An associate's Degree in Mechanical or a related field may be advantageous.
• Experience in the automotive field may be advantageous.
• A strong understanding of automotive technology and the automotive industry.
• Proficiency with industry-specific software.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational, decision making, and problem-solving skills.
• The ability to communicate with mechanics, customers, and management.

• 6 Days work ( Monday to Saturday)
• Work location : Jurong West
• Working Hour : 7:30 am – 5:15 pm
• Shift work required

Responsibility

• Provide pre-sales support, project implementation and technical support of security products
• Involve in troubleshooting and solving technical issue
• Implement improvement of product configuration and servicing
• Ensure that products delivered to meet customers satisfaction and requirements
• Manage the resources within budget and project schedule

Requirements

• Diploma or degree in Electronic, Electrical or any other engineering
• Min 3-5 years of working experiences in technical/project management
• Posse strong leadership qualities with good communication and hand-on approach
• Knowledge in MS Office, AutoCAD and project management
• Prefer with Singapore class 3 driving license

About Company:

At Botsync, we aim to build a more accessible and simplified automation solution and to be the partner of choice for intralogistics automation. With our syncOS software integrator tool and MAG AMR platform, we provide an intelligent end-to-end integrated automation solution for factories and warehouses. Our solutions enable companies to implement automation solutions that are fully transparent, more data-driven, and fundamentally flexible to alter and reconfigure.

Role Summary:

We are seeking a highly motivated and skilled technician to join our growing team. You will play a crucial role in supporting our growing customer base and ensuring the successful installation of our projects regionally.

Responsibility:

• Communicate with engineers to ensure that services are delivered effectively.
• Handle mechanical assembly based on the provided drawings
• Prepare electrical panels based on the provided drawings
• Perform simple mechanical and electrical repair of installed machines
• Support with scheduled preventive maintenance and upkeep of installed machines
• Support with installation & commissioning of new equipment onsite
• Support with fabrication & wiring during project execution
• Travel to customer sites to support with service enquires whenever needed
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
• Maintain in house stock and inventory for robot maintenance
• Performs ad-hoc duties as assigned by the manager

Educational Requirements: Diploma in mechanical engineering, electrical engineering or a related field

Key skills candidate must possess:

• Excellent hands-on skills in mechanical assembly, soldering, crimping, etc
• Knows how to handle electrical tools like crimpers, wire strippers, ferrules, etc.
• Must be good in handling mechanical tools such as drills, taps,
• Basic knowledge of Linux commands will be a bonus
• Basic knowledge of programming in Python, C++ will be a bonus
• Effective communication & interpersonal skills to work with customer teams
• Fluent and able to communicate in English well both verbally and in written
• Able to thrive in a dynamic and high paced work environment
• Comfortable handling customer queries while keeping the situation under control
• Comfortable working in production environments
• Able to think critically and take responsibility to solve problems

Benefits that Botsync provides:

• Travel to different locations and meet new people
• Work with a highly energetic and young team
• Direct interactions with end customers to learn about their processes
• Growth in technical skillsets across software and hardware domains, by working with different engineering teams
• Improvements to problem solving & critical thinking ability
• Exposure to & opportunity to take up larger responsibilities

Why Join Us?

• Career Progression & Development Opportunities
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening
• Friendly and Supportive Work Environment
• Opportunity to Work Alongside an Innovative Team

Responsibilities & Duties:

• Performs administrative duties such as document control, data entry, records and information management, request for quotations for comparison, creative/graphic design, deliver artwork/video clips etc.
• To support department with workplace safety & health matters
• To organise events including planning and coordination work
• Performs simple data analysis
• Coordinates and assists in daily activities of Corporate Department
• Liaise with vendors and contractors
• Assists in ISO auditing and IMS Document Control
• Other ad-hoc tasks as assigned

Job Requirements & Qualifications

• Possesses GCE ‘A’ Level/Diploma in any field
• Proficient with MS Office such as Word, Excel, PowerPoint, Adobe Software (e.g: Adobe Illustrator, Adobe Premiere Pro) or equivalent editing software
• Self-motivated, cooperative and able to work independently
• A good team player with outgoing personality; creative and innovative
• Relevant certificate in workplace safety & health and/or construction related certificate is preferred
• Relevant ISO auditor certificates
• Salary package commensurate with experience

Job responsibilities:

The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails customer service, access the feasibility of executing Writ of Seizure and Sale (WSS) and case processing work.

The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and provide timely assistance and advice to the workers.

The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.

Job requirements:

• Able to handle customers in a responsive and professional manner
• Able to communicate well and write concisely
• Team-player with good interpersonal skills and able to work independently
• Possess good analytical and problem-solving skills
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

Sales and logistic support:

• To support sales team work coordination
• Processing new sales order/ creating job number from ERP system
• Managing the correspondence between sales team and client by providing required information and Data
• Assist to raise purchase request.
• Monitoring pending orders untill delivery is completed
• Liaise with warehouse to arrange delivery
• Liaise with forwarder on export related issue
• Preparing of shipping document (CIPL)
• Arranging Courier services (DHL/Fedx/TNT/UPS)
• Filing documents, general office duties
• Ad-hoc duties as tasked

Role & Responsibilities

Your job responsibilities include, but not limited, to the following:-

SALES SUPPORT

1. Prepare, generate & follow up on Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales related documents

2. Follow-up with customer on product label, ensure label design are approved by customer before proceed with the printing

3. Consolidate and update of Sales Forecast & Sales Summary

4. Assists the Business Support team in Procurement coordination

5. Liaise with Suppliers on printing of product labels, leaflets & other packaging materials

6. Liaise with Regional offices for Sales/Marketing related matters

7. Liaise with various department to fulfil customers’ orders

HANDLING OF MARKETING ACTIVITIES

8. Coordinate on exhibition held at local/overseas

9. Sourcing & coordinating on diaries, calendars, table planners & corporate gifts

PERFORM ADMINISTRATION AND SECRETARIAL FUNCTION

10. Attending to visitors and setting up of meetings

11. Travel arrangement on Hotel & flight booking, Visa application and submission

12. Double-Tax Deduction submission to IE Singapore

13. Distribution of mails to Directors

14. Provide Secretarial duties to Directors

15. Handling telephone enquiries & other ad-hoc related duties

16. Manage domain email

Role Requirements:

· Diploma or equivalent

· Certificate in all or either Microsoft Excel, Microsoft Word and Microsoft Power Point

· Minimum 1-2years’ experience in sales administration and coordination will be added advantage

· Past working experience in a secretary role is an advantage

· Good Team Player

· Able to work under stress

Working Hours:

· Monday – Friday : 8.15am-5.30pm

Benefits:

· Transport provided at Lakeside & Boon Lay MRT station

· Medical Insurance upon confirmation

· AWS and profit sharing upon eligibility

We are looking for a driven individual with relevant experience to join our Company as Sales Support Executive or Sales Coordinator, reporting to GM (Sales).

Responsibilities:

• Indoor Sale- receive telephone calls for sales-check stock, liaise with customers enquires, sales order
• Order processing (hand order confirmation, purchase order and invoicing)
• Co-ordinate with stores to arrange for delivery, check DO, quantity accuracy, close DO, check prices accuracy, check work order completion, liaise with production on the status of cables pending for customer delivery.
• Prepare reports for QMT meeting and various reports as required by management
• Any ad-hoc duties as required by Management.

Requirements:

· Minimum GCE “O” Level or ITE.

· Preferable at least 2 to 3 years’ experience, in similar scope of work

· Knowledge of ERP, especially Oracle will be an added advantage

· Must be organised and possesses pleasant disposition

· Team player, hardworking with high initiative.

· Applicants must be willing to work in Jurong Industrial Estate

Remuneration:

· Attractive remuneration package with excellent basis salary, department commission structure, and performance bonus

· Remuneration commensurate with experience

· Full-time position.

Job Description

• Administrate user accounts for network, e-mail, and other applications;
• Provide support to end users companywide on IT equipments and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
• Identify, research and resolve technical problems of IT equipment and software applications;
• Respond to IT tickets/enquiries, telephone calls, e-mails, and requests for technical support;
• Document, track, and monitor problems to ensure timely resolutions

Requirements

• Diploma in Computer Science or Information Technology;
• Preferably 1 year of experience in a help desk or IT Support role; and
• Experience with Office 365 and other cloud based applications is a plus
• Proficiency in Technology will be an added advantage

Responsibilities

• Provide day to day support for queries related to ERP & Vessel Management System.
• Project manage software related project (including ERP & Vessel Management system) / modification implementation, working as part of a team.
• Monitor and control the project’s/modification’s progress to ensure the completion of the project/modification according to schedule and after the Go-Live stage.
• Administer the ERP & Vessel Management system post implementation and provide support to all departments to resolve ERP & Vessel Management system related issues.
• Able to provide guidance / training to users with any concerns related to all the above points.
• Keep abreast of all updates to the ERP & Vessel Management system and disseminate relevant information to users of the system.
• Provide necessary assistance to application operations and project implementations.
• Ensure required documentation is maintained and completed.
• Familiar with Cloud based IT system will be an advantage.
• Ensure compliance to relevant government regulations and company’s quality, safety, health and environmental (QHSSE) policies, practices and procedures at all times.

Requirements

• Diploma in Information Technology, Computer Science, Software Engineering or a related field.
• Minimum of 3 years of relevant experience.
• Excellent communication and interpersonal skills.
• Customer-oriented behaviour.
• Knowledge of computer hardware, including experience with operating systems e.g. Windows, Mac OS.

Responsibilities

We are looking for an individual to join where you will provide project administrative

• support and other duties. Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.
• Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.
• Plan, implement, execute and oversee all aspects of an event
• Process purchase orders and perform acceptance, in a timely and accurate manner.
• Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.
• Support on related reporting and administrative duties
• Interface with vendor regarding products and services needed
• Meet project deadlines as assigned
• Coordinate and execute meeting logistics and event
• Support new business processes by conducting research as well as drafting credentials and proposals
• Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate
• Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities
• Other responsibilities as assigned

Requirements

• Diploma in any discipline
• Good interpersonal and communication skills.
• Structured and systematic way of working.
• Able to work independently and with a team in a fast-paced environment.
• Possess good planning, organisational and multi-tasking skills.
• Strong knowledge of Microsoft Office Applications, particularly MS Project, MS Word, MS Excel and MS PowerPoint
• Knowledge in any of the following will be an advantage

When submitting a job application, please include the following details:

Expected and last drawn basic salary

Earliest availability date / Notice period

Recent photo

We regret that only shortlisted candidates will be notified.

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today.

As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day.

About Us

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 11 pairs for spot trading, and an easy covert function between 30 different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."

For more information on BitMEX, company initiatives, product listings, launches and competitions, please visit the BitMEX Blog or www.bitmex.com, and follow our Discord, Telegram and Twitter.

Overview

We are seeking a Senior IT Support Engineer with a bias for action mindset. As a member of the corporate IT team, you will be responsible for providing technical support and troubleshooting for a variety of software and hardware issues. You will work with internal and external stakeholders to resolve IT incidents and service requests.

Responsibilities

• Install, configure, maintain and support computers, printers and other IT equipment for our Singapore office
• Research, test, deploy and support new technologies and software applications
• Document, track and resolve all support requests and incidents in a timely manner
• Assist in developing technical documentation, knowledge base articles and training materials
• Liaise with third party vendors for software/hardware maintenance and support
• Maintain functionality of critical SaaS applications - such as Jira, Slack, Confluence or Google Workspace, through performing low to medium complexity updates, configuration changes, and user management
• Assist with the automation of the employee technical lifecycle management in our IAM solution
• Administer user accounts and policy in various systems to enforce adherence to various security requirements
• Support audits of SaaS applications to meet compliance requirements

Requirements

• Bachelor's degree in Computer Science, Information Technology or related field, or equivalent work experience
• 8+ years of experience in technical support, desktop support or help desk role
• Experience using JAMF for macOS and iOS device management
• Experience implementing and administering Okta for user authentication and single sign-on
• Experience in programming and infra-automation tools - Terraform, Ansible, Java, python, etc.
• Familiarity with common applications like Office 365 and familiarity with mobile device management
• Strong communication, problem solving and customer service skills

You will be involving in creating product contents and knowledge base articles used by diverse audience. Your creation serve as a bridging tool to effectively communicates complex information to the audience. You will be needed to actively collaborate with the product champions, UX designer and tech folks to gather information and translate it into clear, concise, and accurate documentation. The ideal candidate will need to have strong writing skills, technical aptitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Documentation Development: Create, review, update technical documentation related to company’s core products.

• Information Gathering: Collaborate with In-House Development team, Product Managers and other stakeholders to gather technical information and ensuring accuracy of documentation.

• Maintenance: Takes up ad-hoc documentation updates when needed, pre-sale or post sales as product usage or technology changes.

• Coordinates with translation specialists to ensure knowledgebase contents are suitable for global customers.

• Uploads localized contents to CMS systems.

• User Support: Assist in reproduction of issues escalated and provide viable solutions.

Requirements:

• Diploma/Nitec or equivalent qualification in English, Technical Writing, Computer Science, Electronic Engineering or a related field.

• Have some experience in related field preferably in a product company.

• Knowledge of HTML and CSS hands-on experience or other markup languages is preferred.

• Familiarity with content management systems (Contentful, Wikis, Wordpress).

• Exceptional writing, editing and proofreading skills.

• Ability to grasp technical concepts quickly and explain them in a concise and clear manner.

• Experience with graphic designs tools and techniques is good to have.

Attributes we looking for:

• Quick learner, critical thinker, multitasker and problem solver.

• Able to adapt to changing requirements and environment.

• Can work independently with less supervision as well as a team player with a collaborative mindset.

• Resourceful and persistent.

• Tech savvy (Background in audio devices or consumer electronics preferred).

• Proactive and customer-oriented attitude in delivery of work.

• Willing to work beyond standard hours on some occasions.

Location

42 Benoi Road, Singapore.

About Us

Ingersoll Rand is an American multinational company that provides flow creation and industrial products. We offer high-quality commercial air compressors, industrial air compressors & compressed air services for a wide range of industries.

Job Summary

The Senior Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s compressed air installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be successful in this role.

He/she would need to handle escalated customer issues, assist with the technical development of the field service team to improve customer’s aftermarket satisfaction in a timely manner.

Responsibilities

• Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
• Conduct site and classroom training to customers on compressed air system.
• Recommend necessary actions to improve the efficiency and reliability of customer’s compressed air system.
• General service report writing for internal and external customers.
• Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
• Provide technical support for the Industrial Technologies & Services (ITS) products, including and not limited to Compressed Air System, Air Dryers System, Air Audit and IIOT system.
• Support the field service team in Singapore to solve field issues, including machine commissioning and troubleshooting.
• Conduct Root Cause Analysis (RCA) and create the technical report as requested by customer.
• Work closely with After Market Manager to manage customer escalations and works with customer, staff and other divisions to resolve technical issues in a timely manner.

Basic Qualifications

• Degree in Mechanical/Electrical Engineering with strong field service experience in compressed air systems and PLC panel programming or related.
• Singapore Class 3 driving license.
• Fluent in written & conversational English.

Travel & Work Arrangements/Requirements

Office & Site-based within Singapore for field service jobs at client/project sites.

Key Competencies

• Customer Orientation
• Ownership
• Independent
• Compressed Air Systems
• Basic software applications such as Microsoft Office (e.g., Excel, Word, Outlook) and corporate systems (e.g., SAP).

What we Offer

• Equity Grant
• Employee Insurance
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental
• Overtime & Allowances

Responsibilities

Attend to all intakes of customers' cars for repairs.

Give qoutation for enquiries.

Vehicle intake and perform daily service sales of service product and upsell

Administer all documentations for costings, claims and vehicle service history

Prepare job orders as to customers' needs

Ensure all customers' issues and complaints are resolved effectively and promptly

Be attentive to all customer’s needs and requests pertaining to the service for the vehicle

Job progress follow up and recommendation of any additional jobs required

Any ad hoc duties as assigned by superior

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Overview

We are seeking a Senior IT Support Engineer with a bias for action mindset. As a member of the corporate IT team, you will be responsible for providing technical support and troubleshooting for a variety of software and hardware issues. You will work with internal and external stakeholders to resolve IT incidents and service requests.

Responsibilities

• Install, configure, maintain and support computers, printers and other IT equipment for our Singapore office
• Research, test, deploy and support new technologies and software applications
• Document, track and resolve all support requests and incidents in a timely manner
• Assist in developing technical documentation, knowledge base articles and training materials
• Liaise with third party vendors for software/hardware maintenance and support
• Maintain functionality of critical SaaS applications - such as Jira, Slack, Confluence or Google Workspace, through performing low to medium complexity updates, configuration changes, and user management
• Assist with the automation of the employee technical lifecycle management in our IAM solution
• Administer user accounts and policy in various systems to enforce adherence to various security requirements
• Support audits of SaaS applications to meet compliance requirements

Requirements

• Bachelor's degree in Computer Science, Information Technology or related field, or equivalent work experience
• 8+ years of experience in technical support, desktop support or help desk role
• Experience using JAMF for macOS and iOS device management
• Experience implementing and administering Okta for user authentication and single sign-on
• Experience in programming and infra-automation tools - Terraform, Ansible, Java, python, etc.
• Familiarity with common applications like Office 365 and familiarity with mobile device management
• Strong communication, problem solving and customer service skills

Responsibilities:

• Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
• Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
• Creating and processing orders in a timely manner, sales quotation, processing requests for urgent orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its executives and management teams.
• Arrange logistics delivery of equipment.
• Reporting any unusual activity to your supervisors.

Requirements:

• No experience required
• Fresh graduates are welcome to apply
• Business-focused with a sales-oriented and customer-success-driven mindset
• Have good communication skills in English
• Proven ability to work independently and effectively in an office-based environment.
• Ability to multitask, work under pressure to meet deadlines, and handle long hours during month-end closing period
• Sensitive to business needs, at the same time ensuring high quality output and full compliance Willingness to acquire new skills/ product knowledge
• Team player with good interpersonal skills