Morgan McKinley is on the lookout for a dynamic and organized individual to play a pivotal role in our telecommunications department. If you have a keen eye for detail, excellent communication skills, and a proactive problem-solving approach, we want you!

Key Responsibilities:

• Timely vendor invoice processing, ensure accuracy and compliance, and coordinate with Finance for timely payments.
• Conduct regular line audits, collaborate for data accuracy, and Implement process improvements.
• Receive and resolve service requests and ensure prompt fulfillment with stakeholders.
• Act as a point of contact for user issues, investigate and resolve concerns promptly, and escalate complex issues for resolution.
• Analyze processes for improvement, propose recommendations, and assist in project-related tasks.

Qualifications:

• Minimum of 2-3 years experience.
• Bachelor's degree in Business,or related field.
• Proven experience in operations support, invoice management, and project coordination.
• Strong analytical and communication skills.
• Proficient in MS Office and project management tools.
• Detail-oriented, organized, and proactive.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Description:

• To make necessary communications with Borrower/Agent and internal staff to handle credit control work including drawdowns, rollovers, sell downs, repayments, etc.
• To update control / admin sheet, other records from drawdown, rollover, interest fixing and repayments and System updates
• To assist credit officers in Credit Portfolio Management Group in handling any associated operational duties on the accounts
• To coordinate and submit required report periodically and/or ad-hoc basis as required by Management or Group Head To coordinate
• To prepare and review Credit related reports /check sheet
• To assist / support on auditors’ or regulators’ queries and examination
• To perform any other duties assigned by Team Head, Group Head and / or management

Job Requirements:

• Degree or equivalent
• 3-4 years relevant credit control/loans experience in middle office
• Timely completion of instructions to back office
• Timely completion of requisite reports
• Minimize operational risk errors and loss
• Minimal avoidable audit findings
• Ability to work independently and proactively after on-the-job-training

D Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Position Summary: This role is primarily responsible for providing RTB (Run the bank) support for Personal & Business Banking applications in a 24x7 follow the sun global support environment.

The duties and accountabilities include but not limited to:

Responsibilities:

• Provide high quality application support to ensure IT systems availability, reliability, and performance that support business processes globally.
• Adherence to ITIL process for service request, incident, change problem and knowledge management.
• Proactive monitoring of Canadian end of day batch in both distributed & mainframe environments for a suite of applications.
• Perform Start of day and end of day checks per deadlines.
• Application/batch incidents logged in ServiceNow are resolved in a timely fashion.
• Incidents requiring L3 support are escalated quick, work with other infra teams needed and track through to closure.
• Effective problem management to permanently fix repeated/potential issues.
• Attend to changes/releases in a timely manner, reduce change execution times by planning implementations with parallel work streams where required.
• Proactively review IT environment to address any gaps/concerns.
• Identify opportunities to reduce manual work and drive efficiencies.
• Update knowledge-based articles on timely manner and conduct trainings across regions.
• Work effectively as a team, supporting other team members in achieving project/ business objectives and providing client services.
• Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide after- hours support if required.
• Always adhere to TD's standards and policies & follow disaster and business recovery plan.

Job Requirements:

• Tertiary education & ITIL V3/V4 certification.
• 1-3 years of application support experience with an understanding of various infrastructure and a strong understanding of IT concepts (ITSM) in Incident, Problem and Change management practices.
• Support model being 12x7, should be willing to work in any of the 2 shifts (8:30 AM to 5:30 PM or 12:30 PM to 9.30 PM, 8 hours work with 1 hour lunch break) including on weekends & public holidays with weekly comp-offs.
• Knowledge of operating systems (Windows, UNIX (AIX, Linux, and Solaris), iOS, z/OS) and Cloud technologies is preferable.
• Support level knowledge in UNIX, CA-7 & Autosys and other common support tools and technologies, Mainframe knowledge is nice to have.
• Works independently / as a team player as the situation demands and with minimal supervision, attend occasional off-shift calls.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential.TD Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Position Summary: This role is primarily responsible for providing RTB (Run the bank) support for Personal & Business Banking applications in a 24x7 follow the sun global support environment.

The duties and accountabilities include but not limited to:

Responsibilities:

• Provide high quality application support to ensure IT systems availability, reliability, and performance that support business processes globally.
• Adherence to ITIL process for service request, incident, change problem and knowledge management.
• Proactive monitoring of Canadian end of day batch in both distributed & mainframe environments for a suite of applications.
• Perform Start of day and end of day checks per deadlines.
• Application/batch incidents logged in ServiceNow are resolved in a timely fashion.
• Incidents requiring L3 support are escalated quick, work with other infra teams needed and track through to closure.
• Effective problem management to permanently fix repeated/potential issues.
• Attend to changes/releases in a timely manner, reduce change execution times by planning implementations with parallel work streams where required.
• Proactively review IT environment to address any gaps/concerns.
• Identify opportunities to reduce manual work and drive efficiencies.
• Update knowledge-based articles on timely manner and conduct trainings across regions.
• Work effectively as a team, supporting other team members in achieving project/ business objectives and providing client services.
• Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide after- hours support if required.
• Always adhere to TD's standards and policies & follow disaster and business recovery plan.

Job Requirements:

• Tertiary education & ITIL V3/V4 certification.
• 1-3 years of application support experience with an understanding of various infrastructure and a strong understanding of IT concepts (ITSM) in Incident, Problem and Change management practices.
• Support model being 12x7, should be willing to work in any of the 2 shifts (8:30 AM to 5:30 PM or 12:30 PM to 9.30 PM, 8 hours work with 1 hour lunch break) including on weekends & public holidays with weekly comp-offs.
• Knowledge of operating systems (Windows, UNIX (AIX, Linux, and Solaris), iOS, z/OS) and Cloud technologies is preferable.
• Support level knowledge in UNIX, CA-7 & Autosys and other common support tools and technologies, Mainframe knowledge is nice to have.
• Works independently / as a team player as the situation demands and with minimal supervision, attend occasional off-shift calls.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential.

Team Summary

The Unified Checkout Team in Platform Solutions is accountable for product development and market deployment of various digital platforms and capabilities across the Asia Pacific region. This includes core platforms such as Visa Account Updater (VAU), Visa Click to Pay, Visa Developer, and development of specific solutions designed to address unique market needs or opportunities.

Click to Pay is a guest checkout solution that allows issuers, merchants and their partners to reduce friction associated with manual key entry, simply and securely, when checking out online, in app, or in person. Together with the end-user solution provider, our digital platforms help to deliver a superior customer experience, stronger customer engagement, higher spend, lower fraud and stronger authentication.

The Unified Checkout  team is a horizontal business unit that works with many stakeholder groups and markets, across the Asia Pacific region and globally. We partner with account management, product, processing, and design and architecture teams. We partner to deliver product and market strategy, solution design, education and training materials, sales and distribution assets, product development, product commercialisation. Click to Pay is a critical component within a number of key initiatives in the Asia Pacific region and underpins future network and client product capabilities.

What an Analyst, Unified Checkout does at Visa:

As an Analyst operating within the Unified Checkout team, you will work with the Director and Head of Unified Checkout to define, articulate and respond to strategic, commercial, technical, and ecosystem implications related to online commerce. You will engage with a diverse range of stakeholder groups in our AP markets and regional hub to understand market requirements and provide updates on our online commerce platforms. Your main accountabilities will include:

• Identifying, understanding, and narrating key insights and trends that will inform our client facing stakeholders, including presentation materials, case studies, best practice guides, reports, and webinars.

• Proposing and defining technical or commercial solutions, based on our teams’ insights and strategy, to solve problems or to leverage opportunities in markets.

• Working with market teams to develop, track, and deliver on our shared objectives and outcomes including agreements, rules and guides, pricing and exceptions.

• Sales and business development support, including delivering programs and initiatives that drive VAS revenue objectives.

• Contributing to training programs which support delivery of key initiatives, and engaging regularly with internal stakeholders to ensure they are receiving adequate support to achieve their objectives.

• Actively managing our program of work and project plans and acting as a liaison between global  and hub teams to ensure coordination and alignment.

Why this is important to Visa

The Unified Checkout team is responsible for driving the evolution of the payments ecosystem toward payment solutions that are fully integrated into the technology we use today,, whether that be online or mobile, in person or remote. As we drive this change, solutions need to be simple, secure, convenient, and reliable for consumers. They will also represent a cost effective, timely, and low complexity path to achieving reach, scale, and extensibility for our clients. Your part to play is underwriting the promise our digital products aim to achieve by delivering high quality and consistent product development and market deployment of Click to Pay or Visa SRC solutions across the AP region.

Projects you will be a part of:

 There are two key initiatives that you will be instrumental in delivering:

• Over the last decade, Visa has invested heavily in digital platforms including Visa Token Service and Visa Click to Pay. Over the last 24-36 months the AP region has focused on delivering and scaling digital solutions for stored credentials. Over the next 24-36 months the AP region will focus on delivering and scaling digital solutions for guest checkout. As a result you will participate in a program of work to significantly scale Click to Pay and other Visa Secure Remote Commerce solutions in key markets and across the region. You will contribute to developing and delivering sales and distribution assets, working with markets to define effective initiatives or programs, and defining and delivering platform enhancements to address market needs.
• Value added products and services represent an opportunity to differentiate our business in the market, delivering meaningful benefits to our clients, and creating non-core revenue streams for Visa. Your role will also include working with Design and Architecture, and Regional Solutions teams to project manage the product development of Click to Pay and related value added services.

about the company
Our client is a Foreign Corporate Bank that specialize in providing comprehensive financial services across various sectors. As part of our growing team in Singapore, we are seeking a dynamic and experienced individual to join us as a Liquidity Risk Reporting Analyst.

about the job
You will be required to:-

• Regularly assess and monitor liquidity risk metrics, ensuring compliance with internal policies and regulatory standards.
• Assess the efficiency of the Bank's internal control framework and monitor risk exposures to ensure consistency with the associated capital and liquidity requirements.
• Prepare and submit accurate and timely liquidity risk reports to regulatory authorities (LCR / NSFR / IRRBB), internal stakeholders, and senior management.

skills and experience required

• Minimum Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• At least 3 years of Corporate Banking experience in either Market Risk and/or Liquidity Risk Proficient in Microsoft Office applications
• Good communications and interpersonal skills

To apply online please use the 'apply' function, alternatively please feel free to reach out to Melissa Ng via LinekdIn on at https://www.linkedin.com/in/qihuii/

EA: 94C3609 | R22105034

Requirement Gathering and Analysis:

• Work closely with business stakeholders to understand their operational and strategic requirements.
• Conduct detailed analysis of business processes to identify opportunities for SAP system improvements.

SAP Implementation and Customization:

• Collaborate with SAP consultants and developers to implement and customize SAP solutions.
• Configure SAP modules to align with business requirements and optimize system functionality.

Data Integration and Migration:

• Oversee data migration projects, ensuring the smooth transition of data into SAP systems.
• Collaborate with data teams to ensure data quality, integrity, and accuracy within SAP applications.

User Training and Support:

• Provide training to end-users on SAP functionality, ensuring they can effectively use the system.
• Offer ongoing support to users, troubleshooting issues and addressing inquiries related to SAP applications.

Documentation:

• Create and maintain comprehensive documentation of SAP configurations, processes, and user guides.
• Ensure documentation is up-to-date and aligned with system changes and enhancements.

Collaboration and Communication:

• Act as a liaison between business stakeholders and technical teams.
• Facilitate communication to ensure a clear understanding of business needs and effective implementation of SAP solutions.

Continuous Improvement:

• Stay informed about SAP updates, patches, and best practices.
• Propose and implement improvements to enhance the efficiency and effectiveness of SAP applications.

• Proven experience as an SAP Business Analyst, with expertise in SAP modules relevant to the organization (e.g., SAP ECC, SAP S/4HANA, SAP BW).
• Strong understanding of business processes and the ability to translate them into SAP solutions.
• Experience in SAP implementation, configuration, and support.
• SAP certification(s) is a plus.

Requirement Gathering and Analysis:

• Collaborate with business stakeholders to understand their data and analytics needs.
• Conduct thorough analysis of business requirements and translate them into technical specifications.

Azure Data Factory Utilization:

• Demonstrate expertise in designing and implementing data pipelines using Azure Data Factory.
• Work closely with data engineers and developers to ensure the effective utilization of Azure Data Factory capabilities.

Data Integration and Management:

• Develop a comprehensive understanding of data sources, structures, and business rules.
• Facilitate the integration of diverse data sets, ensuring data quality and accuracy.

Documentation:

• Create detailed documentation of business requirements, data models, and technical specifications.
• Maintain up-to-date documentation throughout the project lifecycle.

Collaboration:

• Act as a liaison between business stakeholders, data engineers, and other technical teams.
• Foster effective communication and collaboration to ensure successful project outcomes.

Quality Assurance:

• Conduct testing and validation of data solutions to ensure they meet business requirements.
• Identify and address any issues or discrepancies in data processing.

• Proven experience as a Business Analyst in a technical environment, with a focus on data and analytics.
• Hands-on experience with Azure Data Factory is essential.
• Strong understanding of data modeling, data warehousing, and ETL processes.
• Familiarity with Agile and Scrum methodologies is a plus.
• Relevant certifications in Azure or business analysis are advantageous.

Responsibilities

• Maintain and update data used in marketing material
• Prepare pitching material for potential clients, undertaking relevant analysis, identifying relevant comps
• Assist in developing market updates and indicative pricing to prospective issuers
• Assist in transaction execution and taking a lead role in certain aspects thereof
• Liaise with other desks within the bank to furnish the ad-hoc internal works
• Other ad-hoc projects and works as required by the manager

Requirements

• Recognized Bachelor’s degree holder preferably in Business Administration, Finance, Economics, Accounting or any other related discipline
• Prior experience in banking/finance industry is preferred
• Proficiency in MS Excel and PowerPoint
• Internships at financial institutions are plus points
• Good communication and analytical skills

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

Job Description:

As part of Global Market IT Application Production Support team (APS), this role is to provide 1st and 2nd line support for multiple systems which is used by Front Office traders worldwide.

Shift Rotation

• Needs to be flexible towards working hours. Shifts start as early as 6:30am Singapore time.

Incident and Problem Management

• Manage/Own P1/P2 incidents and problems end to end.
• Communicates with internal users and management over incidents and post-mortems.
• Diagnoses issues: establishes their root case.
• Initiates task force over critical incidents.
• Liaises with upstream and downstream systems support teams as appropriate.

Direct Responsibilities

• Assist troubleshoot and resolving incidents and problems on supported application.
• Monitor and maintain system health and performance.
• Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).
• Participate in improving our monitoring and alerting tools for the support team to be more proactive on incident resolution and prevention.

Contributing Responsibilities

• Monitor group mailbox, assigning/escalating appropriately.
• Basic of majority of the application the team supports with the ability to be L1 support when necessary.
• Adherence to Audit, Compliance and Risk guidelines.

Knowledge Management and Documentation

• Documents support procedures on wiki.
• Owns team knowledge base on wiki for all in-scope applications.
• Provides support to end-users on how to use the application.
• Ensures Follow-the-Sun and regional support teams are continuously trained as required.
• Communicates a daily handover document to Follow-The-Sun support teams, where appropriate.

Continuous Service Level improvement

• Ensures that all application support logs are fit for purpose, ie meaningful and actionable;
• Actively seeks reduction of dependency on manual interventions by support staff, e.g leveraging enterprise
• batch scheduling and enterprise monitoring tools.
• Implement self-recovery and automated detection of incident leveraging on learnings from past incidents.

Maintenance and enhancements

• Participates to release cycles for functional validation on staging/preproduction and production environments.
• Review release and coordinate around deployment/post release checks.
• Communicates Release Notes.

Job Requirement:

• No experience required
• Min Degree in Engineering / Science

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd | 99C4599

Email: [email protected]

ABOUT US

ABN AMRO Clearing (AAC) is a leading global player in the clearing industry and clearing related services and strives to optimize profitability, return on invested capital and shareholders value. AAC is ambitious and a client-oriented organisation, striving to provide the best integrated service package for the professional business. AAC is a reliable partner, with efficient operations, compliant to all regulations and with a sound risk framework.

CONTEXT OF THE JOB

You will be reporting to the regional Head of AMS from a day to day activities perspective. Provide support for local and regional applications within the business as part of the AMS team (application management and support). You will be responsible for supporting exchange related tasks and applications within the regional IT team from a projects and day to day activities point of view (communications, IT upgrades, market testing, etc). Ensure all systems and services are stable and managed to ABN AMRO Clearing standards, and conform to industry best practices. Participate on a team roster to provide support outside business hours (if applicable).

KEY DUTIES AND RESPONSIBILITIES

Local and Regional Focus:

• Providing analysis, design, development, testing, deployment, and maintenance for new and existing software.

a) Business analysis to gather requirements

b) Functional documentation

c) Java/Perl/Python/Bash development

d) UAT testing

e) Jira tracking

f) Git/CVS source code management

g) Jenkins/Bamboo deployments

h) Agile sprint management

• Help local, regional and global business users to solve their everyday queries related to locally developed applications and third party applications.

a) Incident monitoring and response

b) Maintenance and enhancement of monitoring tools

c) Investigation/troubleshooting

d) Propose fixes / workarounds to resolve production issues

e) Implement said fixes as required

f) Follow up with software vendors to implement patches, fixes and upgrades or provide data for troubleshooting issues.

• Work with project teams at design phase, UAT stages and complete handover upon project completion.

a) Ensure business requirements are in-line with IT standards

b) Participate in code reviews and propose fixes and enhancements

c) Participate in UAT testing and ensure testing is comprehensive

d) Review documentations and propose enhancements

e) Assist in the handover sessions

• Support Hours

a) On call support and weekend work as required.

REQUIRED KNOWLEDGE AND EXPERIENCE

• At least 5 years’ and above experience working as a Java Developer (Python/Perl experience a plus).
• Experience in IT services and support is preferred.
• Experience in finance industry such as stock broking or wholesale finance is preferred.
• IT related University degree or equivalent
• Experience with Spring MVC, Spring Boot and Maven.
• Experience with GIT, Bamboo and CVS.
• Experience with Linux operating system.
• Experience with Agile, Waterfall, Iterative etc.
• Experience with Java and Python/Perl.
• Knowledge of IT systems including but not limited to Linux/Unix systems, Windows systems, storage systems and basic networking components.
• Knowledge of methods and tools for application lifecycle, software engineering, test management and IT.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Our Client:

Our Client is a well established foreign Commercial Bank, they are located at Singapore Central Business District. Right now, they are seeking an experienced Credit Analyst to join their team. As a Credit Analyst, this person will play a crucial role in analyzing, evaluating, and mitigating credit risks associated with the bank's lending activities. Your expertise will be instrumental in ensuring the bank's lending portfolio remains well-balanced and profitable while adhering to established risk management policies and regulatory guidelines.

Responsibilities:

• In depth understanding about accounting principles and financial analysis skill
• Analyze past and current financial information and performances.
• Provide financial models and projections based on reasonable assumptions
• Preparation of reports and projections based on the analysis for credit decision making.
• Coordinate with the Marketing Team to review financial forecasts and information

Requirements:

• Minimum a bachelor’s degree in Business or any related discipline
• Relevant credit analysis (i.e. Report Writing) experience within the Banking/Investment industries.
• Preferred customer segment experience: Aviation, Shipping, Financial Institutions, Medium Corporates and Large Corporates (at least 2)
• Preferred product experience: Term Loans, Trade Finance, Structured Finance

If you are a good fit for this role, kindly send your updated resume (indicating your Last Drawn Salary and Notice Period) to [email protected]

EA Licence No: 23S1615

Department/Job Overview:

• The individual will join the OTC & FX Paper Confirmations Team within the Trade Validation group.

Key Responsibilities:

• The OTC & FX Team reviews and prepares Trade confirmations across a variety of derivative products including Interest Rate Products, Equity Derivatives, Credit Derivatives and FX.
• The team interacts with clients and business partners based globally.
• Preparation of OTC&FX Paper Trade Confirmation for Investment Banking and Private Bank businesses through validation of information from broker confirmations, term sheets and trade booking systems.
• Managing the change agenda to enhance controls, improve straight-through processing, client experience and adherence to regulatory targets and industry benchmarks.
• Participation in projects and operational improvements with a commitment to deliver results in compliance with regulatory requirements.
• Oversight of vendor team to ensure quality delivery of Key Performance Indicators, KRIs and timely reporting and resolution of queries.
• Review existing Credit Suisse templates to ensure approved templates are updated to reflect ISDA and industry-published standard methodologies with relevant legal and front-office approvals.
• Coordinating with key business partners including Front Office, Client and Vendors directly.

Job Purpose

ICE Fixed Income and Data Services (IDS), a leading provider of financial market data, has an opening in a team of highly specialized real-time market data specialists who support the real-time feeds and desktop business verticals.

The individuals on this team acquire and maintain a detailed understanding of Exchange and other 3rd party market data “raw” feeds, and the associated market conventions for those sources. This knowledge will then be applied to produce the business requirements documents which will be used by the technology team to write software which consumes and normalizes the market data into IDS’s standard data model.

The individuals on this team are expected to be the “go to” people for all questions regarding the “raw” feed technical specifications, how they are translated into IDS’s standard data model, and the local market conventions which drive those decisions. The individuals will be responsible for both establishing rules for new feeds as well as articulating requirements for changes to existing feeds as they arise. Team members also interact with client facing staff, and sometimes directly interact with clients, in order to determine exact requirements for enhancements and modifications to existing data presentations.

Responsibilities

• Understanding Market Data Conventions - Achieve deep understanding of the market conventions for each relevant data source (market conventions include such things as how instruments are traded, special trading conditions that can occur and how they impact various derived data such as VWAPs, daily highs and lows, etc., trading units, minimum trade sizes, etc). Market Data Conventions must be understood from the perspective of the provider (exchange), the vendor (IDS), and the customer.
• Writing Content Requirements - Review new or modifications to feed specifications provided by the Exchange or 3rd party source, and translate such specifications into detailed and documented business rules for the Development team to implement. Such rules include mapping of incoming fields to the IDS data model, defining appropriate rules/business logic for correctly calculating derived data such as VWAPs, highs/lows, normalizing trade condition codes into the IDS global standard, and defining how fields need to be presented to customers (e.g., ensuring proper scaling of numbers).
• Ownership of Requirements - Ensuring all requirements, both new and changes, are reviewed, acknowledged, and properly handed off to the appropriate technology and business teams as quickly as possible.
• Monitoring for Changes - Monitoring exchange and 3rd party source change notifications, and ensuring that tickets are immediately raised and analyzed for impact to accommodate the change.
• Content QA Support - Working with content QA teams to ensure any new/changed data is appropriately tested to ensure compliance with the business rules defined by this individual in the aforementioned requirements documentation.
• Proactive Improvements – Proactively review of existing market data implementations, followed by sensible suggestions for improvements based on knowledge of local and global market conventions.
• Reporting / Support – Keeping appropriate managers and other groups informed of progress in key areas of market data content changes and improvements. Supporting appropriate client facing personnel in matters of content modeling and quality, with a view towards superior client satisfaction and increased sales.

Knowledge and Experience

Required Basic Qualifications

• Detail oriented
• Excellent verbal and written English language skills
• Excellent verbal and written Mandarin language skills
• Ability to read and understand technical specifications provided by Exchanges and other 3rd party sources
• Prior experience working for a market data vendor, specifically in the area of real-time data feed processing, either as a business analyst or a content specialist. Ability to explain challenges with respect to ingest and normalization of real-time market data.
• Ability to acquire detailed knowledge of market trading rules and conventions for various Exchange and other 3rd party / OTC venues through independent research, networking amongst internal and external peers, industry forums, reference materials provided by the Exchanges and other 3rd parties, etc.
• Ability to create well written, concise and comprehensive business requirement documents which clearly define how Development should implement support for a new or modified market data feed such that it conforms to the IDC defined data model standards and any and all relevant local market rules and conventions.

Preferred Qualifications

• Deep knowledge of ‘raw’ exchange feeds across at least one geography but preferably across multiple geographies. Global knowledge is best in class. Expertise in C&E markets is a plus.
• Experience in quality assurance in either software or content products
• Knowledge of financial services, data vendors, end user customer firms
• Bachelor’s or equivalent university degree

Schedule

This role offers work from home flexibility of up to 2 days per week.

Our client, one of the leading investment banks, is expanding their presence in Singapore and they are urgently looking for a young and energetic C# .NET developer to join their team. The successful candidate will have the opportunity to work on their Front- and Middle-Office systems. Excellent opportunity and exposure.

Responsibilities:

• Responsible for hands-on system development and testing for front office to back office trading system, including Static Data application and Excel tools
• Maintain, enhance, and support front office applications
• Design and develop middle-office systems and interfaces for back-office systems
• Assess the feasibility and impact of various system solutions, presenting clear recommendations for business consideration
• Early shift support may be required upon request

Requirements:

• University degree from a reputed university
• 3+ years of experience in development and support across C#, .NET, Excel VBA, SQL, and SSIS,
• Strong knowledge of object-oriented programming
• Experience in Shell, Python, Java, ASP, Linux, Omgeo CTM, ULBridge, and Fidessa would be an advantage
• Experience in the Investment Banking / Securities Trading industry would be an advantage
• Excellent communication skills in English and Chinese - you will work with regional IT teams

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Vince Natteri @ [email protected] (EA Registration number: R22104834)

Responsibilities

• Provide end to end support and 1st level resolution for employees and managers reaching out to People Services Team via live chat, ServiceNow or email.
• Provide appropriate and accurate information and guidance to employees and managers regarding HR and policies
• Act as the Benefits Partner to handle all benefit related queries and liaise with the insurance vendor for excellent service delivery
• Supporting the life cycle of an employee through Workday transactional processing and understand the downstream impact of transactions to other areas of the business e.g. benefits, payroll, global mobility etc
• Responsible for end-to-end completion of Joiners/Leavers/Change-Job on Workday and other required systems. Works with various stakeholders in other function teams ensure process SLAs and documentation closure.
• Accountable for Workday Data Accuracy.
• Advise managers across the region regarding all aspects of Recruitment/Position Specialist queries.
• Serves as subject matter expert on HR transactions, processes and other services to ensure excellent customer service is delivered at all times

Requirements

• Bachelor Degree in Business Administration/Human Resource or equivalent
• At least 3 years of experience working in a HR Shared Services or HR operational role
• Experience in Workday or SAP HR system
• Strong knowledge of SAP HCM (leave, absence, OT) is a bonus
• Proficiency in standard MS Office software (word, excel, PowerPoint)
• Strong communication and interpersonal skills
• Able to work in collaborative, cross functional team and influence without authority

To apply, please visit www.gmprecruit.com and search for Job Reference: 23706.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

We are seeking a dynamic and experienced IT Support and Services Leader to join our team. As the leader of our IT support and services function, you will play a crucial role in ensuring the seamless operation of our retail and back office teams. If you are a proactive and strategic thinker with a proven track record in managing IT teams and projects, we want to hear from you.

Key Responsibilities:

• Team Management and Coaching:
• Lead and coach the IT support team to deliver high-quality service, optimizing operational performance and ensuring maximum uptime for retail and back office teams.
• Project Management:
• Oversee the Point of Sale project, including maintenance, enhancements, and service uptime.
• Manage RFID systems, ensuring their maintenance, enhancements, and service uptime.
• Take charge of retail store opening projects, ensuring successful implementation.
• Support and Troubleshooting:
• Organize support, troubleshooting, and repair activities for IT equipment and networks.
• Vendor Management:
• Collaborate with external IT vendors and oversee procurement activities.

Required Experience:

• Over 3 years of experience in managing IT support and services teams.
• Over 3 years of experience in managing network infrastructure.
• Previous experience with Point of Sale projects.
• Experience in managing service ticket resolution systems and adherence to SLAs.
• Familiarity with Business Continuity and Disaster Recovery Processes.
• Proficient in Windows and Mac OS; experience with Linux is a plus.
• Proven project management experience with successful planning, delivery, and stakeholder engagement.
• Excellent communication skills.
• Demonstrated ability to work independently and as a self-starter.

Skills and Qualifications:

• Diploma or Degree in Computer Science or a Related Field.
• Extensive experience with computers and networks.
• Strong leadership and management skills.
• Exceptional written and verbal communication abilities.
• Effective problem-solving, decision-making, and critical thinking skills.
• Attention to detail, even when working under pressure.

• Variable monthly performance bonus (up to 20%)
• Be a shareholder, with exclusive annual option to invest in Decathlon shares.
• Opportunity to work in a international, sporty environment
• Staff discount across all Decathlon brands
• Internal and external training available

By applying, you consent to the collection, use and disclosure of your personal data in accordance with our Privacy Policy (https://www.decathlon.sg/s/privacy-policy).

Job Responsibilities

• Providing 1st line support for the timely resolution of incidents and problems for a Data Center
• Engineers need to provide 24/7 support when needed as well as required to participate in on-call duty.
• Monitor network performance and adhere to configuration policy and standards
• Must be able to read and understand Design, System Architecture Drawings, and technical deliverables

Job Requirements

• Singaporeans ONLY (Work Pass holders need not apply)
• Diploma qualification
• Knowledge of ITIL framework and IT service management concepts
• Must have hands-on experience working in Alcatel networking
• Hands-on experience in supporting, maintaining, and deploying Nokia IP and Optics products
• Routing and Switching– all network technology used to connect services from all network centers to any connected endpoint
• Must be capable of mounting switches and carrying weighted equipment
• Experience in tracing end users remotely as well as Network device power requirements
• Experience in structure cabling technologies and data center cabling methodologies
• Basic knowledge about servers (Wintel and Linux and virtualization)
• CCNA Certification
• Ability to effectively prioritize tasks in high-pressure environments
• Engineers must be able to speak confidently and able to conduct presentations
• Exhibit excellent problem-solving/root-cause analysis skills
• Good knowledge of project management and vendor management
• Have strong written and verbal communication skills

If you are keen in this role, you may also send us your updated CV in MS Words format to Christopher Wong at [email protected] for review and we will arrange for a convenient time to speak more.

We regret that only shortlisted candidates will be notified.

CONTROLLERS

We're a team of specialists charged with managing the firm’s liquidity, capital and risk, and providing the overall financial control and reporting functions. Whether assessing the creditworthiness of the firm’s counterparties, monitoring market risks associated with trading activities, or offering analytical and regulatory compliance support, our work contributes directly to the firm’s success. The division is ideal for collaborative individuals who have strong ethics and attention to detail.

YOUR IMPACT

Would you like to utilize your accounting knowledge and further build your brand by way of controllership opportunities in Goldman Sachs? We are looking for a team player with strong accounting knowledge and a passion in finance to support South East Asia Corporate entities and also regional objectives including risk control as well as various other initiatives.

HOW YOU WILL FULFILL YOUR POTENTIAL

The primary mission of Controllers is to ensure that the firm meets the financial control and reporting obligations of a global, regulated and public financial institution.

The Legal Entity Controller team is responsible for the financial and regulatory reporting functions for the firm's various subsidiaries in the Asia Pacific region.

Primary responsibilities include:

• Maintain the books and records for the firm's subsidiaries
• Prepare consolidation reporting packages under US GAAP
• Prepare financial statements under relevant local GAAP
• Prepare regulatory and statistical returns to regulators and government agencies
• Ensure that control standards are maintained and documented
• Work closely with other areas within Controllers, both in Singapore and globally, as well as with other divisions
• Develop a broad understanding of the securities and banking business and financial products

BASIC QUALIFICATIONS

• 1-2 years’ of professional accounting experience
• Degree in Accounting
• Excellent written and oral communication skills
• Committed, self-motivated and proactive, with a desire to succeed
• Strong control awareness
• Team player
• Strong Microsoft Office skills, particularly with Excel
• Good organizational skills

PREFERRED QUALIFICATIONS

• Working knowledge in banking industry or audit in banking industry
• Working knowledge of US GAAP and/or IFRS

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

The role focuses on SAP for Insurance application support, technical solution development, and documentation. The ideal candidate will analyze business requirements, develop system solutions, and ensure quality performance through comprehensive testing. They will also support users during User Acceptance Testing (UAT) and post-implementation, provide production support, and collaborate with stakeholders to address issues effectively.

Job Responsibilities:

• Provide application production support within the service level agreement established.
• Engage in the technical development of solutions, including the creation of technical documentation, application documentation, and user guides.
• Analyze business requirements to deliver suitable system solutions.
• Conduct System Integration and User Acceptance Testing, and document the test results.
• Perform root cause analysis for incidents and implement corrective actions.
• Execute functional analysis and code programs in accordance with SAP coding standards.
• Provide user support during UAT and post-implementation.

Job Requirements:

• A degree in Computer Science or a related field.
• General Insurance knowledge is preferred.
• A minimum of 5 years’ experience in ABAP application development and a willingness to expand technical skills.
• Experience with the SAP for Insurance suite (e.g., FS-PM, FS-CM, FS-RI, FS-ICM, FS-CD, FS-BP).
• Proficiency in OOABAP, ABAP programming, Data Dictionary Objects, and RICEFW development, as well as Smart Forms, Scripts, BAPI, and BADI implementation.
• Experience with PI/PO, background services, portal integration, SAP Web services, and SQL databases.
• Understanding of IFBC configuration and PBT/BDT framework, TMF model, and FPP framework.
• Functional and technical knowledge of SAP for Insurance modules integration.
• Strong analytical and debugging skills with the ability to work independently.
• Excellent communication and interpersonal skills, proficiency in English, and a strong team player attitude.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Maltem Singapore is seeking a Data Analyst for a Wealth Management Client.

Summary :

• The successful candidates will be supporting Project Fortify, responsible to close identified gaps in enterprise track and support ongoing BAU activities for research track.

Responsibilities :

• Work closely with business (quantitative strategist, end users, etc.), data engineers, and data scientists to implement and support data solutions using best-of-breed technology and methodology.
• Conduct requirement workshop with business and/or users and analyze requirements holistically.
• Contribute, influence and review the design of data solutions to ensure it meets both business and operational needs. Demonstrate technical expertise in the assigned area.
• Set up/improve/streamline new/existing data operations process through analyzing systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) for continuous improvements.
• Incorporate data management best practices into operational workflow.
• Monitor, analyze, investigate, and resolve day-to-day operational incidents and provide advisory to users.
• Manage and maintain strong data vendor relationship to ensure continuous support and knowledge for existing and future data needs.
• Play an active role in the project coordinating between internal resources and third parties/vendors for project execution.
• Provide coaching and guidance to juniors.

Requirements :

• Degree from a recognized tertiary institution with at least 5 years of working experience, where at least 2 years of hands-on experience in data management or data analytics within investment and banking industry.
• Good understanding of the principles, key controls and processes relating to data management.
• Good at working with details and is meticulous for operations.
• Good understanding on data modelling and data integration.
• Experience in working with enterprise databases using database technologies (e.g. MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica).
• Experience in programming languages in Java and Python.
• Experience in working with business intelligence/data visualization tool using Tableau and PowerBI.
• Experience in SDLC methodology and/or Agile methodologies like Scrum and Kanban.
• Good team player, with strong analytical skills and enjoy complex problem solving.
• Excellent written and verbal communication skills. Strong interpersonal and people leadership skills to interact with diverse stakeholders.
• Experience in data engineering and platform in one or more areas is advantageous :
• Data Virtualization Technology (Denodo)
• O365 Suite

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Candidate must possess at least Nitec/Higher Nitec in any field
• IT Savy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Possesses good communication skills
• Able to perform in stressful environment

Details:

• On Job Training Provided

• Eligible candidate may be sponsored for:

1. Diploma in Info-Communication under reputed Polytechnic

2. Internationally recognized IT Certificates in Deskside, Network and Security

Customer Support Officer

$1800 - $2200

Location: Kaki Bukit

5.5 Days Mon to Fri 8am to 5pm, 8am to 12pm (Before probation)

After probation, Alt Sat 8am – 12pm (WFH)

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the managers, executives & coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customers
• Disseminate work requests to operations staff and subcontractors
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Who we are:
The Strategy and Operations team at Salesforce is a high-performing team that closely partners with senior leadership in driving the business forward. The team is responsible for monitoring business performance and driving operational excellence, developing the GTM strategy, and partnering with sales leaders on the most strategic topics.

Salesforce ASEAN is growing rapidly, and our role is to ensure that this growth is sustainable, predictable and backed by a rigorous data-driven strategy. We are looking for a highly driven and energetic senior analyst who can be a trusted advisor to business leaders and drive the next phase of growth. Projects will be highly data-driven and include growth strategy, business planning, financial planning, market segmentation, pipeline assessment, coverage optimization, and ongoing business performance measurement.

The successful candidate will have a proven track record of partnering with senior business leaders, an inquisitive and consultative mindset, experience in working with business intelligence and analytics, and an ability to navigate the organization to get things done. We are looking for a candidate who can thrive in a fast-paced environment, has the passion to enhance business performance, and is comfortable with ambiguity. This is a great opportunity for someone wanting to get deep exposure to the backbone of Salesforce's sales organization, drive significant impact that is highly valued by our management team, continuously learn and tackle new experiences, and have fun!

Some of the things you’ll be doing are:

• Partnering with business leaders to grow the business under a rigorous data driven approach
• Driving strategic projects in a cross-functional setting with minimal oversight
• Owning the key operating priorities for the BU including Sales forecasting, pipeline management, resource allocation etc.
• Delivering actionable insights and recommendations to enhance the performance of the BU
• Building and presenting executive presentations, crafting key messages for senior executives
• Shaping the right go to market model and implementing this for the BU

Who you are:

• Experience in business operations / planning, management consulting or corporate finance
• Strong problem solver with demonstrated ability to structure complex problems, diagnose issues, originate new solutions and make recommendations
• Inquisitive and able to ask the right questions to drive performance and growth
• Excellent communicator with the ability to translate reviews into easily digestible messages and make succinct executive presentations for senior management
• Highly analytical and data driven, proficient with tools such as Tableau, Einstein Analytics or similar to build self service dashboards and reporting tools
• Thrive in fast paced environment and able to deal with ambiguity in a growth environment