The Digital Experience Support Lead is essential in ensuring the 24/7 availability, stability, security, and seamless support of APAC Digital Services delivered through the DDC Digital Towers.

This role demands a strategic mindset and close collaboration with cross-functional teams and stakeholders to establish and maintain well-defined processes and an up-to-date Support Matrix across all Digital Towers.

The responsibilities include overseeing a range of services such as DXP, SAP, ERP, VMS, Incadea, among others, covering both the digital front-end and backend operations.

Job role and responsibilities:

• Support Matrix Management: Develop, maintain, and regularly update a comprehensive Support Matrix for all Digital Towers, ensuring strict adherence to established support processes and procedures.
• Service Oversight: Take ownership of designated services including DXP, SAP, ERP, VMS, and Incadea. Monitor and ensure the performance and reliability of both digital front-end and backend operations.
• Collaboration: Work closely with APAC Market Country Managers to gather feedback, and partner with the APAC Solutions Delivery Team to align support strategies with Global Platforms based on project requirements.
• Issue Resolution: Lead the resolution of complex technical issues, ensuring timely and effective solutions. Provide guidance to support teams and escalate issues when necessary.
• Process Improvement: Continuously assess and refine support processes to enhance efficiency and effectiveness, identifying opportunities for automation and implementing improvements where applicable.
• Communication: Maintain clear and consistent communication with stakeholders, providing regular updates on support performance and issue resolution.
• Documentation: Ensure that documentation for support processes, troubleshooting steps, and system configurations is accurate and kept up-to-date.

Skills and Experience required:

• Bachelor’s degree in a related field.
• Proven experience in a similar role, preferably in Digital Services, Finance or Business experience.
• Strong understanding of DXP, SalesForce, APIs, SAP, ERP, VMS, Incadea, and related technologies.
• Solid understanding of ITIL practices and familiarity with agile methodologies.
• Demonstrated experience in leading and managing teams, including setting goals, providing feedback, and promoting professional growth.
• Excellent problem-solving and analytical skills, with the ability to assess complex infrastructure issues and propose effective solutions.
• Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver projects within scope and budget.
• Experience in collaborating with cross-functional teams.
• Knowledge of industry best practices in digital experience support.

Who are looking for:

• They will consistently collaborate, actively seeking and integrating business input while engaging all key stakeholders.
• They possess a genuine passion for fostering a culture of service excellence.
• Flexible and adaptable, this individual thrives in a dynamic environment, readily navigates ambiguity, overcomes setbacks, and focuses on finding solutions rather than dwelling on problems.
• A confident and articulate communicator with personal presence and gravitas, they will effectively influence, engage, and challenge others to gain understanding and commitment to their agenda.
• Energetic and engaging, they will be friendly and approachable, positively representing the Global IS Team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

• Position : Client Relation Support (Sales Support)
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $3300+ 1 month completion bonus + 14 days annual leave + Medical reimbursement + 2 days Family Day
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Managing a portfolio of commercial accounts
• Prepare sales quotations and presentations to customers and prospects
• Achieve monthly and annual sales targets
• Develop and maintain strong business relationships with customers to build up loyalty
• Provide timeliness before and after-sales support to customers
• Compliance to administrative requirements on account management
• Any other duties as assigned from time to time

Requirements:

• Diploma in any discipline
• Sales-driven
• Highly reliable and meticulous
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Job Title: Indoor Sales Support Officer (ID1587)
Location: Taiseng
Working Hours: Mon to Fri, 8.30am to 6pm
Salary: up to $3800
Benefit: 12 days Annual Leave, Birthday Leave, AWS and Performance Bonus, Yearly increasement

Job Description
• Handle inbound email and phone enquiries
• Responding to assigned customers’ enquiries, prepare quotation as required
• Make recommendations suitable based on customer’s specs and requirements
• To follow up on all enquiries. Request for feedback and comments on status of our quote.
• Report problems and responding to complaints from customers and give after-sales support when requested
• Proactive communication with customers to encourage repeat business
• Raise sales order and monitor/track delivery to ensure smooth delivery to clients
• Overseeing the delivery and making adjustments as necessary to ensure they are delivered to specifications and high standards
• Coordinate the submission of Tenders
• Monitors and chase outstanding payments
• Performs administrative and office support activities to Outdoor Sales Team
• Keep track and maintain adequate stock for on-going projects
• Collecting and analyzing feedback from customers to gauge satisfaction and success.
• Monitor KIV sales order
• Monitor pending repairs and technical dept and update clients


Requirement:
• At least 3 years relevant indoor sales experience or trading experience

Job Summary

Retail Store - L2 Production Support Project.

• Strong understanding and Hands-on Experience in Java, SQL, AWS/Cloud, Knowledge on Inventory Management and Order Fulfilment.
• Have good knowledge on Retail store support process.
• Should involve in Incident & Service Request Management, Problem & Change Management, Root Cause Analysis.
• Service now & ITIL process Knowledge is required.
• Should participate actively in team meetings discussions and be proactive in communication.
• Excellent written and verbal communication skills are must

Key Responsibilities

• Technical POC for respective Geo.
• Strong understanding of Retail production support activities - Incident Management, Service Request, Problem Management is mandatory
• Experience in Customer Facing role is mandatory.
• Should be able to lead 6+ member team from remote location and co-ordinate the work between customers and offshore resources. Prioritize issues raised and resolve it accordingly. Coordinate escalation and resolution of major service issues
• Should have experience working on offshore/onsite model and should communicate efficiently across the team
• Good communication skills.
• Collaborate with management to improve and customize reports related to production support.
• Discuss all production support aspects with application development management.

Job Summary

• At least 5 years Work experience on T24 Private banking products like (Securities, Derivatives, Structured Products, Payments, and Corporate actions).
• Able to work with the test and application team(s) to validate the quality of the product delivered to the stakeholders as per project requirement.
• Meet requirement for Tester.
• Possess experience in the technologies to be tested.
• Familiar with SQL, HP ALM tool, JIRA, Other Test Management Tools.
• Experience in system testing, functional, Integration testing,Regression and E2E testing.
• Good Knowledge on the Order Management System
• Possess strong written and verbal communication skills in English.
• Knowledge in SDLC process, Scrum/Agile testing methodology

Job Title: Business Analyst

Location: Singapore

Company Overview:

RH Petrogas Limited is an independent upstream oil and gas company listed on the mainboard of the Singapore Stock Exchange. The Company engages in the exploration, development, and production of oil and gas. We are currently seeking a dynamic and experienced person to join our team and play a key role in economic evaluation and business operations of the company.

Key Responsibilities:

Reporting to the Vice President of Commercial, the main responsibilities of the successful candidate shall include:

• Develop and manage economic and financial models for existing assets and new projects
• Evaluate and perform due diligence for new venture opportunities
• Manage and provide commercial and analytical support for asset operations
• Manage crude oil & gas marketing, contract negotiation and coordinate lifting operations by customers
• Conduct market research and analysis
• Provide support for financing, accounting and reporting activities

Required Qualifications:

• Degree in Accounting, Business Administration, Finance, Economics, or a related field.
• At least 3 years of experience in an analyst or project investment role, preferably within the oil and gas industry
• Strong negotiation and contract management skills
• Excellent analytical and problem-solving abilities
• Strong proficiency in financial modelling, with meticulous attention to details
• Knowledge of the oil and gas industry, including regulatory and fiscal regimes is preferred
• Excellent communication and interpersonal skills, with the ability to build relationships and work with staff at all levels
• Strong writing skills
• Self-motivated and able to work independently
• Knowledge of Bahasa Indonesia is a plus

Application Process:

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [email protected] by 4 October 2024. Please include a subject line and indicate "Business Analyst – [Your Name]” on your cover letter.

Available to start position within a short timeframe is preferred.

RH Petrogas is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Prepare and submit all system maintenance forms before the cut-off time
• Prepare payment requisition
• Prepare monthly billing for claims/promotion/new product listings, & etc
• Liaise with suppliers on promotions forms and claims and settle discrepancies
• Prepare and compile agency format for submission to marketing, store bulletin and letter of authorization to vendors
• Prepare sales report and analysis for Merchandise Manager and Category Manager
• Prepare promotion listing via securing support, consolidation and running tool
• Prepare slides presentation and meeting
• Any other ad-hoc administrative tasks

Requirements

• Min 1 year of relevant experience in retail or FMCG industry
• Dynamic, self-motivated and able to work under pressure
• Possess excellent communication (spoken and written) and interpersonal skills
• Proficient in MS Excel (Vlookup/Piviot Table) and Powerpoint

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

Mission:

In this role as an IT Business Analyst, you will work closely with different teams and stakeholders throughout the project lifecycle, ensuring that solutions meet user needs. Your responsibilities include gathering and analyzing requirements, managing project tasks, and supporting the development process, from estimating timelines to overseeing user acceptance testing. A key part of your work will involve analyzing and designing data from various sources, using data warehouses to create effective solutions. You'll contribute innovative ideas, foster teamwork, and help create a culture of collaboration and excellence within the team.

Main responsibilities :

· Liaise with project stakeholders (onshore IT teams and business users) in defining detailed functional specifications and clarifications.

. Proactively communicate and collaborate with stakeholders to analyze information needs and functional requirements and deliver the following artefacts as needed: detailed functional specifications, use cases, test strategy and test cases.

· Analyze and transform business requirements into solutions with the help of Development teams.

· Prepare, maintain and communicate functional documentation.

· Plan, prepare and execute the qualification strategy and tests of the target solutions.

· Perform System Integration Testing (SIT) before allowing transition to the User Acceptance Testing (UAT) phase.

· Identify test data required to complete the test activities.

· Steering of the User Acceptance Tests (UAT) and reporting status to project stakeholders.

· Report and escalate key risks and issues related to project execution to the project manager.

· Deliver thoroughly tested products on time, up to production deployment.

· Support the project planning, schedules and milestones in coordination with project teams.

· L3 support, troubleshooting of production incidents.

· Work with large data volumes, analysis and troubleshoot of data anomalies/inconsistencies.

· Legal and Regulatory Responsibilities

-- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer

-- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence

Mandatory Requirements :

. Minimum of 4+ years of relevant experience as an IT Business Analyst supporting the development of enterprise-wide complex information systems within major organizations, ideally in a banking environment.

. Hands-on experience of coordination between the business and IT teams (various locations) and as primary functional support for development teams.

. Strong ability to interpret business needs and translate them into requirements.

. Knowledge in software development life cycle and software testing life cycle.

. Experience in writing test documents and performing functional tests.

. Risk awareness, ability to evaluate and predict risks and drawback of target solution.

. Identify and determine enhancements to improve business processes and to mitigate/reduce risks.

. Proficiency in SQL database queries (complex queries).

. Ability to prepare dataset for analysis and validation purposes.

. Strong experience in working with Microsoft Office tools, JIRA.

Good to Have :

. Knowledge of performance testing and associated tools

. UI/UX experience is a great plus.

. Banking sector domain knowledge: payments, accounting, SWIFT, global markets, accounting, etc.

We are seeking a dedicated and resourceful IT professional to join our team, responsible for ensuring the smooth operation and lifecycle management of critical application systems. This role involves providing comprehensive application support, managing system integrations, and enhancing user experience by bridging the gap between users and vendors. The ideal candidate will have a strong background in platform/SaaS system lifecycle management, a passion for aged care, and the ability to collaborate with stakeholders to implement secure, reliable, and user-friendly IT solutions.

Responsibilities

Application Support and Maintenance

• Provide application support in resolving and troubleshooting problems together with users and vendors for further investigations

• Track and manage all incidents to ensure resolution/escalation to the relevant support staff/vendors

• Manage the interface and integration requirements between IT application systems

• Maintain user documentation including release notes, training guides and UAT documentation

• Provide IT domain knowledge to users when required

System Lifecycle Management

• Manage the lifecycle of systems, including planning, analysis, design, implementation, testing and integration, and maintenance

• Perform analysis of existing application software and explore new solutions to improve business efficiency

User Experience and Service Management

• Responsible for user service management of the applications, ensuring systems are both functional and user-friendly

• Facilitate end-user training to ensure the correct usage of IT application workflows by users.

• Bridge the gap between users and vendors by managing user services and translating users’ requirements into effective system solutions

Vendor and Stakeholder Management

• Collaborate with vendors to tailor solutions to specific user needs.

• Manage and govern IT service providers and vendors to ensure SLA commitments are met

• Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable, and has the necessary vendor support/warranty in place

Security and Compliance

• Ensure compliance of all security measures in application development processes

Resource Management

• Manage and monitor IT budget, procurement and utilisation relating to systems and applications

Others

• Any other assignments/projects as required by the Supervisor

Requirements

• Possess a Degree in Digital Healthcare, Computer Science, Information Technology or related fields

• At least 2-3 years of experience in Platform/SaaS system lifecycle management, a good understanding of systems approach and how digitalisation impacts processes. Experience working in a healthcare setting is advantageous.

• Ability to work with external and internal stakeholders.

• Experience with application development will be an added advantage

• Strong analytical skills and ability to work independently

• Good time-management skills and the ability to work under pressure

• Comfortable learning new technologies as needed for new solutions

• Proactive, resourceful, willingness to learn and take on responsibilities

• Must be willing and able to travel across Singapore to support remote sites when required

• Passion and keen interest in the aged care sector.

• Good communication skills, both verbal and written, for effectively conveying ideas and exploring the latest technologies with users and stakeholders.

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks

Business Analysis Planning & Strategy

• Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
• Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

• Liaise with internal and/or external stakeholders to identify system/data products requirements
• Provide analysis to support the development of business cases
• Support user requirement analysis through information collection
• Support the analysis of business requirements and feasibility studies of possible solutions
• Prepare requirements specifications and solution proposals
• Contribute to the identification of a range of solution options

Requirements Lifecycle Management

• Prepare Requirements Traceability Matrix
• Collaborate with developers to ensure requirements are incorporated into system design and implementation
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Contribute to identification of solution change risks
• Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
• Facilitate System Integration Testing by coordinating the development teams of various integrations
• Work with relevant stakeholders on user acceptance testing
• Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
• Support the development of test cases and test data, where necessary
• Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

• Assist in the assessment of solution options for suitability
• Contribute in the formulation of solution recommendation
• Evaluate the ability of an existing system/data products to support proposed changes

Requirements & Qualification:

• Degree/Diploma in any relevant discipline
• Experience in Healthcare is an added plus
• Knowledge and understanding of IT industry environment and business needs
• Experience in SAP Applications/Modules, especially in SAP ISH

Job Responsibilities

• Provide administrative support in performing data entry of sales orders into system.
• Manage incoming phone calls and identity customers' needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Build sustainable relationships and trust with customer accounts.
• Manage and address any customer complaints or an issue that with product or service by providing appropriate solutions and alternatives.
• Work closely with business development team, in ensuring that the sales orders are placed, and products are delivered to customers on time.
• Coordinate closely with warehouse for delivery arrangements.
• Ensure that movement of goods from HQ are sufficient and accurate.
• Generate reports for management.
• Perform any other duties assigned from time to time.

Job Requirements

• Proven customer support experiences are preferred.
• Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
• Customer orientation and ability to handle different situation.
• Familiar with basic computer skills.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Working Days: Monday to Friday, 8.30am to 6.00pm
• Location: Alexandra Technopark

Product area

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

Job description

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

Qualifications

Job responsibilities

• Support updating of existing solution content or create repeatable content (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions for telco, ecommerce, and retail partners in region to adopt.
• Help generate partner insights and participate in business reviews with partners to formulate partner strategies, with minimal guidance.
• Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation for new device launches.
• Execute solutions, with occasional support from peers/community, based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved.
• Help identify trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future with some guidance.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in a project/program management, consulting, or client facing role.
• Ability to communicate in Japanese and English fluently to support client relationship management.

Preferred qualifications

• 3 years of experience in operations management (i.e., process improvement, operational reviews, optimizing workflows, etc.).
• 3 years of experience managing projects and working with analytics or SQL.

Overview*

The incumbent will support the Manager, NUHS Total Workplace Safety and Health (TWSH) Office, to drive high standards in Workplace Safety and Health (WSH) practices and foster a strong WSH culture in NUHS. He/she will provide administrative WSH support at NUHS Group Level and Regional Health System Office Level.

Job Responsibilities*

Support Manager, NUHS TWSH Office to

• Implement NUHS-wide WSH initiatives, coordinate WSH efforts across NUHS, NUHS-wide policy alignment, promulgation of best practices across NUHS, any follow-up as required by Ministry of Manpower
• NUHS Total Workplace Safety and Health Oversight Committee Secretariat.
• Demonstrate that WSH is a priority for RHSO by publishing the WSH commitment, reviewing and tracking WSH targets and performance, allocating sufficient resources for WSH, promoting WSH proactively, and ensure that staff have the necessary knowledge on WSH

Requirements*

• Experience in the healthcare industry is an added advantage.
• Licensed and Registered MOM WSH Officer is an added advantage
• Well versed in WSH Act and requirements
• A team player who is able to work independently in a fast-paced environment to meet deadlines
• Strong interpersonal and communication (both written and oral) with the ability to interact with various levels of stakeholders
• Well-versed in MS Office and able to work under pressure

Team Description:

Strategic Planning and Analytics team supports Group President and the rest of the Top Leadership’s initiatives across e-Commerce, and financial services businesses by closely collaborating with Regional and Local teams on a variety of topics.

Job Description:

We are looking to hire a leading member for our e-Commerce and financial service team to contribute to the following work:

• Support preparation of executive-level meeting materials and agenda items for the Group President and Leadership team as part of regular analytical support/ updates on the Shopee/SeaMoney business
• Support strategic projects/ deep-dives into key aspects Payments, Consumer Lending, and Digital Banking covering topics like new opportunity identification, market entry & strategy, profitability and risk of new and existing financial products, competitor benchmarking or Shopee businesses in Marketplace, Logistics, Retail, Advertising, covering topics like monetisation and spend efficiency improvements, focusing on financial and data analytics
• Support insights / run joint projects with relevant Business teams to identify new opportunities / drive measurable improvements in Shopee/Seamoney performance

Requirements:

• Bachelor degree or above
• Minimum 1 year of working experience in a top-tier strategy consulting firm, specifically McKinsey, Boston Consulting Group (BCG), Bain, Roland Berger, Kearney, Monitor Deloitte, Strategy&, EY-Parthenon, or Accenture Strategy, is a must
• Passion for complex problem solving using quantitative and qualitative techniques
• Proficiency in PowerPoint, Excel, Word, SQL, etc. with outstanding written and verbal communication skills to deliver exemplary client-ready output
• Strong process and stakeholder management skills – or willingness to improve them in a dynamic environment
• Self-starter who can work independently while being a team player that thrives in group settings
• Knowledge of financial services (Payments, Consumer Lending, Digital Banking) and/or e-Commerce is desirable

Brief Description:

• To provide in a safe and ethical manner, the technical expertise and non-routine problem-solving capabilities needed to support the analytical and testing requirements of the RON, MON and CETANE engine.

Responsibilities:

• To operate the three engines according to standard procedures following fit-for-use conditions.
• To carry out daily checks on engine conditions, water coolant with K2Cr2O7 added, lube-oil level and refrigerator unit water temperature.
• To ensure TSF close to the sample results are checked for each run and recorded.
• To ensure thermometers, burettes are calibrated (with QA assistance) at regular intervals and records kept.
• To carries out top overhaul when due and record activities when spare parts change and running hours.
• To record parts changed and nature of problem after each repair by AmSpec staff or by vendor.
• To check and maintain optimum spare parts for the engines, reference fuels, TEL and gases.
• To carry out safety checks daily and routinely to ensure waste fuel and tested samples in the room are minimal, and pressure gauges are not leaking, the fire extinguisher is functional and has sufficient gas pressure at all times.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Chemical / Mechanical Engineering / Chemistry / Applied Science.
• At least 2-3 years’ experience working in a chemical, petroleum, and petrochemical laboratory.
• Ability to understand ASTM standards and procedures.
• Protocol, procedure, and safety oriented.
• Ability to perform analytical tasks.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• High tolerance for job pressure.
• Able to work on flexible schedule as position will include evenings, weekend, and holidays, based on customers’ requirements.
• Ability to verify and check results during and after office hours.
• Position requires a dependable and reliable individual whose daily presence adds to the success of the department.
• Able to work independently and a good team player.
• Ability to work and communicate with persons of diverse personalities and backgrounds.

Qualified or interested candidates, please submit your updated resume in MS format to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any): -

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

Responsibilities:
The Business Analyst will be required to interact with clients to understand, confirm, compare (client’s requirements with WPH solutions), prepare proper documentation and present completed materials for client’s acceptance.

Key Responsibilities:

• Collaborate with stakeholders to gather and analyse business requirements for digital initiatives, such as web applications, mobile apps, and digital platforms.
• Conduct thorough analysis of user needs, business processes, and data to identify opportunities for digital enhancements
• Translate business requirements into clear and detailed technical specifications, including user stories, use cases, and process flows.
• Work closely with development teams to ensure the successful delivery of digital solutions, including testing and validation of requirements.
• Provide expertise in digital trends, best practices, and emerging technologies to drive innovation and efficiency.
• Support the implementation and adoption of digital solutions, including training and change management activities.

Other Requirements:

• The Business Analyst shall have experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects. The person shall be a Certified Product Owner or Certified Scrum Master or equivalent.
• Good verbal and written communication skills
• Must have strong understanding of and experience with the software development life cycle.
• Self-motivated and able to perform with minimum supervision
• Excellent problem solver with ability to analyse complex requirements and provide solutions.
• Excellent communication skills, ability to articulate problems with solutions to respective levels of people.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Description

- Assist in daily IT activities.

- Management of online classes such as Zoom.

- Knowledge of active directory / domain controller.

- Microsoft exchange.

- Management of virtual servers (Hyper-V / Citrix).

- Simple networking troubleshoot (Firewall, switches).

- Software/Hardware troubleshoot (MS office, Printers, WiFi).

Job Requirements

- Nitec and above in IT related.

- No experience required, training is provided.

- Able to communicate in Chinese to Chinese Speaking Clients.

- Willing to learn.

- Able to work in a fast paced environment.

- Singaporeans / Singaporeans PRs are welcomed to apply.

Product area

Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.

Additional job description

In this role, you will be responsible for partnering across people operations and with business leaders to ensure that organization design are managed in a fair and timely manner, consistent with local requirements and in support of business objectives.

Please note this is a Fixed-Term Contract until the end of 2024.

Qualifications

Job responsibilities

• Own the centralized reorganization (reorg) process and standards.
• Act as advisor to Front-line HR and the business across the full reorg life-cycle, from early ideation to landing and communications change management.
• Identify risks associated with proposed organizational changes, raise to and influence appropriate parties accordingly.
• Partner with HR COEs, including Benefits and Internal Mobility, to ensure appropriate support is provided to impacted Googlers and ensure smooth execution of the reorg.
• Consult with local HR, Labor Relations, and our Legal Partners to execute on Workers Councils and other regional compliance requirements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in employee relations/investigations, gained in either an HRBP role, Employee Relations Advisory role, or equivalent experience as an employment attorney practicing employment law.

Preferred qualifications

• Ability to establish strong cross-functional relationships at all levels and geographies.
• Ability to pay attention, convey opinions and recommendations both in speaking and writing.
• Ability to operate with empathy and diffuse/de-escalate challenging conversations/situations.
• Excellent investigative and problem-solving skills, with the ability to organize and analyze data.

Roles and Responsibilities:-

• Uplift the existing Administrative, Human Resources, Finance and/or Logistics aspect of the company.
• Assist in Human Resource-related responsibilities, such as Time & Attendance, Claims, Employee Records, On-boarding and other day-to-day tasks assigned by the Directors.
• Assist in Accounts Receivable duties such as maintaining and following up for the Outstanding Payment list, Invoice creation and liaising with the Sales Team to obtain Invoice payment from customers.
• Maintain the structure of accurate records of inventory and warranty of our product offerings, both hardware and software. Maintain company's organization chart and admin-related documentations and records, such as preparing letter of offer, confirmation, increment & promotion, etc.
• Appreciate the initiative to continuously improve the company’s standard operation procedures (S.O.P), system and structure as well as the welfare of the company.
• Periodically assist Sales Team on administrative tasks (Sales Pipeline, Commission calculation, etc).

Requirement:-

• Diploma / Degree in Human Resources, Business Administration or equivalent
• Minimum 1 year experience
• Good understanding of the HR practices including Employment Act
• Good organisational skills with ability to carry out analytical and coordination work
• Good working attitude & self-driven
• Able to work in a fast – paced environment
• Good communication skills (written & verbal) and able to interact with people at all levels
• Proficient Microsoft Office applications
• Able to work independently in a fast pace environment.
• 5 day work week

Job Responsibilities:

• Ensure that the SIM/Nursing laboratory is equipped with necessary requisites for lessons scheduled.
• Carry out housekeeping and preventive maintenance duties.
• Enforce safety rules and standards.
• Carry out specific duties or tasks assigned in support of events by supervisor/ management team.
• Work together with academic staff to ensure lesson objectives are achieved.
• Work together with other technical executives to achieve common objectives.
• Ensure all labs and equipment are clean and maintained for staff & student use.

Pre-requisites:

• Preferred with Nursing background.

This is a temporary hourly rated position.

Working hrs: Mon to Fri (0700AM to 0430PM)

Location: Punggol

Requirements:

• Full GCE O/A Level or equivalent.
• Strong communication and interpersonal skills.
• Resourceful team player with initiative.
• Meticulous in task execution.
• Proficient in MS Office.
• Able to handle challenges.
• Knowledge preferred.
• 2 years in a school or related role.

Scope of works:

• Answer phone calls and assist walk-in inquiries.
• Maintain a registry of incoming and outgoing mail and route items to staff.
• Manage printing jobs, issue stationery, and maintain inventory.
• Address student concerns, including health issues and lost items.
• Perform data entry, filing, and minute-taking.
• Complete other tasks as assigned by administration.
  

JOB PURPOSE:

We are looking for a passionate and quick-thinking individual. This successful candidate will transform raw data into meaningful and insightful information, that empowers our business users for better decision making.

KEY RESPONSIBILITIES:

• Learn and understand WSI Sourcing business workflow and data requirements.
• Interpret data, analyze results using data collection techniques and providing reports & dashboards
• Develop and implement data collection techniques where needed, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain good data in our database systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities

JOB HOLDER’S COMPETENCIES & EXPERIENCE:

• Degree/Diploma Computer Science, Information Management or Statistics, Mathematics
• At least 5 years of working experience as a data analyst.
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Proficient in writing and optimizing SQL statement, and programming (XML, data transformation services, ETL)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Experience with using or implementing Power BI would be advantageous
• Proficient in data automation
• Experience with application of Large Language Models would be advantageous

Working hrs: Mon to Fri (0630AM to 0400PM)

Location: Ang Mo Kio

Requirements:

• Communicate in English and work in a team.
• At least 3 years of experience in cleaning, logistics, or admin tasks.
• Physically fit for the role.
• Additional skills like coordination and meeting deadlines are a plus.

Scope of works:

• Maintain cleanliness and upkeep of school facilities.
• Support daily opening and closing operations.
• Provide logistical support for school events, including furniture transport and setup.
• Assist with safety and security tasks, such as managing the alarm system and reporting faults.
• Perform other assigned duties.

Job description:

• Maintain accurate client records and ensure all documents comply with MAS regulations and internal policies.
• Assist with client onboarding by gathering necessary documentation and ensuring regulatory compliance.
• Follow up on client requests, provide accurate information, and resolve issues.
• Attend client meetings to clarify sales objectives and assist with presentations and reports.
• Help track sales leads, opportunities, and performance metrics.
• Build and maintain strong customer relationships.

Benefits:

• Competitive salary with bonuses awarded quarterly and at year-end for good performance.
• Opportunities for recognition awards, including international travel.
• Paid training, mentorship, industry certification, and hands-on experience to grow your career in wealth management.
• Access to advanced digital tools for flexible hybrid work
• Fast career progression to management within 2 years.

Job Requirements:

• Motivated and Ambitious individual with Strong Leadership quality
• Passionate in wealth management, planning, and solutions
• Efficient in analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work on a flexible schedule that includes weekends
• Bachelor's degree or a Diploma from a local polytechnic
• At least 21 years old

Whether you are a fresh graduate, or looking for a mid-career switch, we welcome you to apply!

Working hrs: Mon to Fri (0900AM to 0630PM)

Location: King’s Road

Requirements:

• GCE ‘O’ Level (or equivalent).
• 2 years of relevant experience.
• Strong interpersonal and communication skills.
• Comfortable with diverse stakeholders.
• Pleasant and patient with parents and students.
• Self-initiated, able to multitask, and manage time well.
• Proficient in Microsoft Office.
• Fluent in English and Mandarin.

Preferred:

• Experience in MOE schools.
• Valid First Aid Certification.

Scope of works:

Reporting Structure

• Reports to the Administration Manager (AM).

Reception Support

• Manage reception and handle inquiries.
• Assist unwell/injured students and provide basic first aid.
• Log lost and found items and track keys.
• Set up the Conference Room for meetings.
• Pack resources for students and teachers.

Administrative Support

• Assist with P1 registration and orientation.
• Manage Leave of Absence (LOA) processes.
• Support P6 DSA applications and S1 postings.
• Update student details and file documents.
• Handle daily office tasks and manage supplies.