Operations

· Process the orders from retail and foodservice customers.

· Manage invoice submissions and paperwork.

· Liaise with food suppliers for order fulfilments.

· Coordinate with warehouse and logistics partners for stocks deliveries.

· Support Operations team on admin requirements.

· May need to enter warehouse/ cold room occasionally.

Marketing

· Prepare weekly update of channel marketing and price promotions reports for team meeting.

· Coordinate with different channels and suppliers for tactical marketing and price promotions.

Business Development

· Promptly supporting in listing new products and promotions as per agreement between KCT and channels.

You may also deposit your resume to [email protected].

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Responsibilities:

• To design, create and maintain various websites in DCS by providing friendly user experience and identifying customer user journey.
• To oversee projects in DCS by applying project management and Software Project Lifecycle knowledge
• To transform DCS's processes into automation processes to enhance productivity and efficiency.
• To develop and design process workflow based on requirement define by end-users.
• To drive continuous improvement in work processes and environment to achieve assigned purpose KPI.
• To draft technical documentation on each workflow and conduct training to stakeholders using them
• To oversee DCS's IT system such as Odoo ERP, WordPress CMS, Business Process Automation, Enterprise Content Management.
• Ensure that IT-related tickets are resolve promptly and meet the Service Level Agreement set by the department.
• Ad-hoc tasks like Account Management for certain applications, Infrastructure supports and any assigned tasks.

Requirements:

• Degree in IT / Computer Science.
• Minimum 3 years of experience in IT software Systems / solutions.
• Experience with WordPress and proficient in one or more frontend framework (HTML5/Angular/React JS).
• Good understanding of information system technologies and software application.
• Proficiency in one or more backend languages (Java/Python/PHP).
• Strong fundamentals in software engineering. Data structures and algorithms.
• Proficiency in database and data analytics will be an advantage.
• Experience in frontend and backend web application development will be an advantage.

Job Highlights:

• Basic up to $3300 + AWS + VB
• Transportation allowance S$8WS + VB80 (if applicable)
• Monday - Friday
• Candidate can select their preferred start work hours (8am-5.15pm/8.30am-5.45pm/9am-6.15pm)
• Bartley
• Our client is a global leader in FMCG market expansion service provider

Job Responsibilities:

• Utilize various communication channels including emails, phone calls, and other mediums to effectively address client concerns and resolve issues.
• Respond promptly to sales inquiries from customers, collaborating closely with the operational team to facilitate order delivery.
• Maintain adequate stock levels to meet customer demand.
• Engage in negotiations and finalize deals, while also handling customer feedback.
• Take the lead in providing operational support to sales by following up with new customers for required information and documentation.
• Manage day-to-day operational aspects of order fulfillment and customer service.
• Process customer orders, including price quotations, stock checks, issuing Proforma invoices, and confirming shipment schedules.
• Serve as the primary point of contact for customers regarding product pricing and stock availability.
• Coordinate with Logistics and Accounting departments to ensure seamless order shipments.
• Prepare necessary documents such as Purchase Orders, Pick Lists, Invoices, and inventory checklists.
• Generate daily, weekly, and monthly sales reports.
• Stay updated on product information, pricing changes, and distribute sales materials to distributors as needed.

Job Requirements:

• Minimum Diploma in business administration with at least 2 years’ experience in sales coordination/customer service in the FMCG sector preferred.
• Able to multi-task, prioritize and good time management.
• Good shipping acknowledge will be advantageous
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913

Job Description

To assist in post-trade compliance, assist in the monitoring of the investment and transactional activities of fund managers to ensure compliance with regulatory and client-mandated investment guidelines.  You will also ensure that all client reporting are done accurately and on a timely basis. As our fund managers invest in a broad range of instruments, you should have some knowledge in various financial securities products.

Responsibilities

• Review and maintenance of accurate compliance rules across all fund types, in accordance with Investment guidelines or compliance parameters provided by client / fund manager.
• Ensure accurate and correct interpretation of guidelines and the creation of relevant rules in the compliance monitoring system.
• Ensure that alerts and / or breaches are monitored daily and follow-up action taken and documented. 
• Updating of Operating Procedures Manual and Operating Memorandums with clients.
• By adhering to guidelines and checklists, ensure that standard procedures and controls, as set out in the Operating Procedures Manual, are being adhered to. 
• Responsible for ensuring that all the daily / non-daily reporting to clients are met as per requirements.  
• Attend to client queries.
• Assist Funds Compliance Monitoring Manager in the smooth running of the compliance monitoring function of the department, including adherence to corporate and regulatory policies and requirements.
• Assist in process improvement initiatives. 
• Assist in training and development of new or inexperienced staff.
• Assist in user acceptance testing. 
• Working with internal/external parties (for example clients, fund managers, vendors, fund accountants, auditors etc)

Qualifications/Requirements

• Degree in Banking / Finance or Accountancy
• 2 - 4 years experience in the financial industry (fund management / insurance business will be preferred) with relevant experience in post-trade compliance platforms, creating and maintaining rules for purposes of portfolio compliance. Knowledge of the various component feeds to the system (fund accounting data base, third party vendor feeds) will be an added advantage.
• Strong working knowledge of investment guidelines, securities ratings and industry classification, benchmark indexes, etc. 
• Demonstrating a high level of accuracy and attention to detail.
• Ability to write macros and rule logic, knowledge of SQL and data mapping will be a plus.
• Computer literate with good working knowledge of Excel & macros. Preferably with working knowledge of SQL and data mapping.
• Able to interpret legal clauses and paraphrase into simple and clear requirements.
• Service-oriented and client focused. A team player with strong oral, written and interpersonal communication skills.
• Willing to work on Singapore public holidays.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may WA to 6902 8748 in the following format.

Position applied:

Name:

Residential area:

Start date:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

• Unison Consulting Pte Ltd is seeking a Desktop Support Engineer to join our team. In this role, you will be responsible for providing technical assistance and support to end-users within the organization.
• Your responsibilities will include resolving hardware and software issues related to desktops, laptops, and other IT peripherals. You will be responsible for installing, configuring, and maintaining computer systems to ensure they operate efficiently.
• You will also assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary. Additionally, you will provide remote assistance for off-site users using remote desktop tools and assist users with login issues, password resets, and access-related queries.
• Our ideal candidate has a strong understanding of desktop operating systems, knowledge of desktop hardware components and peripherals, and excellent troubleshooting skills. You should be able to analyze and solve hardware and software problems efficiently, collaborate with other IT professionals and support teams, and contribute to the overall IT support function.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer healthcare environment experience.
• Good attitude
• Willing to learn and work in a team.
• Strong problem-solving skills.
• Excellent client-facing skills.
• Professional presence and excellent communication skills. 
• Hardware Skill – Desktop, Laptop, Printer and Scanner.
• Windows OS (Must know Windows 10) 

Office Location: 
Pioneer Turn (Jurong)

Opportunities & Exposure

1. Drive process optimization in Claims Management

• Perform UAT (User Acceptance Test) on the evolution/ enhancement of a newly developed online tool
• Enhance communication & marketing of new tool - Support roll-out of tool to new sites within APAC
• Provide training to internal & external teams within APAC
• Identify improvement areas and develop an action plan with the project committee to reduce claims

2. Drive improvement in data quality management

• Participate in evidence gathering and root cause determination to secure the quality process in our logistics partner (Bollore) to fulfill customers’ expectation
• Perform thorough quality analysis to measure the effectiveness of various quality processes using data and internal auditing tools
• Initiate corrective actions for procedural or process deficiencies
• Develop common tools to facilitate weekly performance tracking/ reporting and follow-up of KPIs and action plan

This role will provide all aspects of escalations technical support for Applied Materials CMP installed base of tool technologies. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians, and other product focused personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment. It will also provide support for other customer technical issues related to equipment, programs, installations, and upgrades.

The role will respond to situations where first-line product support needs additional help to isolate or fix problems in malfunctioning equipment. Specific duties will include:

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Explains difficult or sensitive information; works to build consensus
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• Communicates difficult concepts and negotiates with others to adopt a different point of view
• Use/Proficiency of internal systems (FSS/Digital Tools) to mine and analyze tool specific data
• Enhances local team product technical knowledge by frequent knowledge transfer and ensures field implementation
• Creates documentation for field use (TLLs)
• Presents at customer level; creates presentations at the engineering level for delivery to customers on system upgrades, support plans, technical demonstrations (new part introductions)
• 200mm CMP product knowledge a plus

• CE3-CE5 with strong understanding of CMP fundamentals, communication skills

• Proficient in English language both written and verbal
• Bachelor degree or equivalent experience in a technical field (Electrical Engineering, Mechanical Engineering, Chemical Engineering or a related discipline)
• + 5 years of experience with Applied Materials CMP products or similar

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Job Responsibilities

• Support the preparation of transfer pricing documentation reports for the Group, in line with OECD transfer pricing guidelines and local regulations.
• Engage with internal stakeholders and cross-functional teams to gather information required for transfer pricing compliance purposes.
• Support the preparation and filing of local direct and indirect tax returns for Singapore entities.
• Staying up-to-date with changes in tax laws and regulations, conducting research on tax issues and advising the Group on potential tax impacts and opportunities.
• Collaborating with internal teams, external advisors and tax authorities to address tax-related inquires, issues and negotiations.
• Participate in tax incentives initiatives and support relevant incentive applications and compliance requirements.
• Identifying opportunities for process improvements in tax-related workflows and systems.
• Providing tax advice to business teams to ensure tax considerations are integrated into decision-making processes.

Job Requirements

• Degree in Accountancy / ACCA, CPA or equivalent.
• Possessing an accreditation from Singapore Chartered Tax Professionals (SCTP) would be an added advantage.
• Good working knowledge of OCED and local transfer pricing guidelines.
• Excellent analytical and project management skills.
• 3 to 5 years working experience with transfer pricing or tax compliance related role derived from international public accounting firms or in-house tax function.
• Have an analytical and resourceful mindset.
• Reliable, responsible team player and keen to learn.

Job Descriptions

• Understand clients' business functions and objectives so as to propose appropriate and efficient solutions.
• Conceptualize and Design user friendly interface.
• Prepare detail specifications, design documents and test cases.
• Manage scope of work and project schedule based on the agreed timeline committed to clients.
• Monitor entire SDLC development.
• Train clients on the ERP software solutions discussed and developed for them.
• Make sure successful live run of all clients assigned.
• Carry out post implementation support.

Requirements

• Degree from Computer Science or System Information, Accounting or Business Studies
• Strong interest in ERP solutions, e.g. Project Costing, Supply Chain Management, and Payroll.
• Responsible for answering queries in English and Mandarin on system maintenance and application solutions for Chinese market
• Keen interest in Project Implementation and Management.
• Good Inter-personal communication skill.
• Proactive, highly self-motivated, result oriented and can work independently.
• Must be very Customer Oriented.
• Ability to prioritize and handle multiple tasks.

Job Description

The Business Analyst/Project Manager role in corporate technology is a critical function. The team is responsible for requirements documentation, project delivery, program management, domain knowledge, and collaboration with all teams involved in the software development lifecycle. The team covers all post-trade support including all middle office and back office functions: trade capture, position keeping, operations, treasury, finance, compliance, human resources, investor relations, procurement, etc. This particular role will be focused heavily on Regulatory reporting and compliance leading the MAS and supporting the MIFID reporting efforts.

Principal Responsibilities

• Project delivery of corporate technology-sponsored and business-driven projects

• Develop and document business requirements for regulatory initiatives including understanding the regulations and documentation of the interpretation and rules associated with the implementation

• Collaborate with stakeholders to gather, document, and analyse business requirements related to MAS reporting and develop technical solutions accordingly.

• Data analysis on specific requirements for technology projects

• Communication of requirements to development and testing teams

• Developing and enforcing project governance for various initiatives and ensuring consistent communication with stakeholders.

• Prepare comprehensive documentation, including functional and technical specifications, test plans, data dictionaries, and user guides.

Qualifications/Skills Required

• 7+ years of hands on experience with business analysis in financial services

• 3+ years of experience in regulatory reporting space (MAS experience a plus)

• Proven track record of hands-on project delivery experience across the SDLC at an Investment Bank, Software Vendor, Exchange or ATS, or Buy Side Firm

• Experience with development methodologies including waterfall or agile

• Experience coordinating projects across multiple teams / functional areas

• Ability to communicate at detailed levels to development teams and users and executive updates to senior stakeholders.

• Excellent attention to detail, with the ability to identify discrepancies, trends, and potential reporting issues

• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and propose innovative solutions

• Ability to thrive in a dynamic, fast-paced environment with an independent/self-starter work ethic.

The System Analyst is a member of the Global Center of Excellence. The candidate will act as the gatekeeper of Biosensors' blueprint document (BPB) and is the key to ensure its integrity and completeness. The candidate will routinely review the BPB and align it with the growth of the company. Candidate will also provide guidance and direction to the roll-out consultant and ensure that the new implementation is in-line with the agreed business processes.

Responsibilities

• Manage and govern Biosensors blueprint Document. Regularly review and update the document to keep it relevant and in-line with Biosensors business growth.
• Lead and provide guidance to the functional and technical teams to ensure the solution designed does not deviate from the BPB.
• Provide 1st and 2nd level support to the business and ensure issues are properly closed and resolved.
• Organise and lead the functional and regression testing exercises.
• Review deliverables submitted by the roll-out team and ensure the document complies with Biosensors policies and procedures.
• Ensure the integrity and relevancy of the business process blueprint.
• Successful roll-out of the responsible modules in any implementation and ensure the project is properly documented.
• Ensure support tickets are properly resolved and closed in a timely manner per the service level agreement.
• Maintain high level of user experience with IT solutions and services.
• Maintain high system availability of IT solutions and services.
• Manage compliance with existing rules / regulations
• Provide and deliver ideas for improvements, in own areas and others
• Lead and be involved in improvement/implementation projects

Skills

• Minimal 5 years SAP FICO experience with at least leading 3 full cycle module roll-outs.
• Extensive experience with business processes and familiar with ASAP implementation activities.
• Experience with Process Mapping and Documentation.
• Ability to create and write formal proposals, recommendations and business cases.
• Experience in dealing with all levels within the business from end users to the management board in a complex stakeholder environment and capable of presenting ideas, recommendations, projects and business cases in a non-technical manner.
• Ability to communicate and interact effectively with people (internally and externally) at all levels.
• Ability to coach and mentor others by sharing knowledge and experiences.
• Proven people management and development skills.
• Ability to analyze problems from both a business and technical viewpoint.
• Effective problem solver with ability to examine and re-engineer processes, procedures and practices.
• Ability to think laterally to conceptualize and visualize solutions.
• Ability to plan and be systematic.
• Ability to work effectively individually as well as within a team.
• Ability to prioritize and meet deadlines.
• Excellent written and oral communication skills.
• Possess recognised degree in information technology or computer sciences or equivalent substantial information services experience in a commercial environment.

Responsibility

• Provide pre-sales support, project implementation and technical support of security products
• Involve in troubleshooting and solving technical issue
• Implement improvement of product configuration and servicing
• Ensure that products delivered to meet customers satisfaction and requirements
• Manage the resources within budget and project schedule

Requirements

• Diploma or degree in Electronic, Electrical or any other engineering
• Min 3-5 years of working experiences in technical/project management
• Posse strong leadership qualities with good communication and hand-on approach
• Knowledge in MS Office, AutoCAD and project management
• Prefer with Singapore class 3 driving license

Job Description

The Business Analyst/Project Manager role in corporate technology is a critical function. The team is responsible for requirements documentation, project delivery, program management, domain knowledge, and collaboration with all teams involved in the software development lifecycle. The team covers all post-trade support including all middle office and back office functions: trade capture, position keeping, operations, treasury, finance, compliance, human resources, investor relations, procurement, etc. This particular role will be focused heavily on Regulatory reporting and compliance leading the MAS and supporting the MIFID reporting efforts.

Principal Responsibilities

• Project delivery of corporate technology-sponsored and business-driven projects

• Develop and document business requirements for regulatory initiatives including understanding the regulations and documentation of the interpretation and rules associated with the implementation

• Collaborate with stakeholders to gather, document, and analyse business requirements related to MAS reporting and develop technical solutions accordingly.

• Data analysis on specific requirements for technology projects

• Communication of requirements to development and testing teams

• Developing and enforcing project governance for various initiatives and ensuring consistent communication with stakeholders.

• Prepare comprehensive documentation, including functional and technical specifications, test plans, data dictionaries, and user guides.

Qualifications/Skills Required

• 7+ years of hands on experience with business analysis in financial services

• 3+ years of experience in regulatory reporting space (MAS experience a plus)

• Proven track record of hands-on project delivery experience across the SDLC at an Investment Bank, Software Vendor, Exchange or ATS, or Buy Side Firm

• Experience with development methodologies including waterfall or agile

• Experience coordinating projects across multiple teams / functional areas

• Ability to communicate at detailed levels to development teams and users and executive updates to senior stakeholders.

• Excellent attention to detail, with the ability to identify discrepancies, trends, and potential reporting issues

• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and propose innovative solutions

• Ability to thrive in a dynamic, fast-paced environment with an independent/self-starter work ethic.

About Company:

At Botsync, we aim to build a more accessible and simplified automation solution and to be the partner of choice for intralogistics automation. With our syncOS software integrator tool and MAG AMR platform, we provide an intelligent end-to-end integrated automation solution for factories and warehouses. Our solutions enable companies to implement automation solutions that are fully transparent, more data-driven, and fundamentally flexible to alter and reconfigure.

Role Summary:

We are seeking a highly motivated and skilled technician to join our growing team. You will play a crucial role in supporting our growing customer base and ensuring the successful installation of our projects regionally.

Responsibility:

• Communicate with engineers to ensure that services are delivered effectively.
• Handle mechanical assembly based on the provided drawings
• Prepare electrical panels based on the provided drawings
• Perform simple mechanical and electrical repair of installed machines
• Support with scheduled preventive maintenance and upkeep of installed machines
• Support with installation & commissioning of new equipment onsite
• Support with fabrication & wiring during project execution
• Travel to customer sites to support with service enquires whenever needed
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
• Maintain in house stock and inventory for robot maintenance
• Performs ad-hoc duties as assigned by the manager

Educational Requirements: Diploma in mechanical engineering, electrical engineering or a related field

Key skills candidate must possess:

• Excellent hands-on skills in mechanical assembly, soldering, crimping, etc
• Knows how to handle electrical tools like crimpers, wire strippers, ferrules, etc.
• Must be good in handling mechanical tools such as drills, taps,
• Basic knowledge of Linux commands will be a bonus
• Basic knowledge of programming in Python, C++ will be a bonus
• Effective communication & interpersonal skills to work with customer teams
• Fluent and able to communicate in English well both verbally and in written
• Able to thrive in a dynamic and high paced work environment
• Comfortable handling customer queries while keeping the situation under control
• Comfortable working in production environments
• Able to think critically and take responsibility to solve problems

Benefits that Botsync provides:

• Travel to different locations and meet new people
• Work with a highly energetic and young team
• Direct interactions with end customers to learn about their processes
• Growth in technical skillsets across software and hardware domains, by working with different engineering teams
• Improvements to problem solving & critical thinking ability
• Exposure to & opportunity to take up larger responsibilities

Why Join Us?

• Career Progression & Development Opportunities
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening
• Friendly and Supportive Work Environment
• Opportunity to Work Alongside an Innovative Team

Responsibilities & Duties:

• Performs administrative duties such as document control, data entry, records and information management, request for quotations for comparison, creative/graphic design, deliver artwork/video clips etc.
• To support department with workplace safety & health matters
• To organise events including planning and coordination work
• Performs simple data analysis
• Coordinates and assists in daily activities of Corporate Department
• Liaise with vendors and contractors
• Assists in ISO auditing and IMS Document Control
• Other ad-hoc tasks as assigned

Job Requirements & Qualifications

• Possesses GCE ‘A’ Level/Diploma in any field
• Proficient with MS Office such as Word, Excel, PowerPoint, Adobe Software (e.g: Adobe Illustrator, Adobe Premiere Pro) or equivalent editing software
• Self-motivated, cooperative and able to work independently
• A good team player with outgoing personality; creative and innovative
• Relevant certificate in workplace safety & health and/or construction related certificate is preferred
• Relevant ISO auditor certificates
• Salary package commensurate with experience

Job responsibilities:

The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails customer service, access the feasibility of executing Writ of Seizure and Sale (WSS) and case processing work.

The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and provide timely assistance and advice to the workers.

The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.

Job requirements:

• Able to handle customers in a responsive and professional manner
• Able to communicate well and write concisely
• Team-player with good interpersonal skills and able to work independently
• Possess good analytical and problem-solving skills
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your skills and experience

• Familiar with Microsoft SQL Server and have SQL script development skills, experienced in data management 

• Good Knowledge of Google solution (Google Cloud, BigQuery, Google Analytics) and Microsoft solution (PowerBI, SSAS) 

• Excellent technical skills – good understanding on data analysis and integration 

• Good communication skills – Good spoken English required 

• Willing to manage many different sub-projects at the same time 

• Willing to work in a multi-brands and dynamic organization 

This role is specifically for the TSE Implant support organization in AMSEA within AGS and as such requires product specialism in Implant VIISta and Legacy hardware and associated software and systems.

Location is anywhere in AMSEA geographical region.

Key Responsibilities

Responsible for all technical support related within AGS TSE. Mainly supporting technical escalations, Root cause analysis and follow up tech doc creation, system installation support , FSO improvement programs and service contract SME support.
Acts as intermediary and field escalation focal point between customer and Division by providing tech support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. 
Can Provide Alpha Site support to Engineering  specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
Can Provide Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool. 
Can Present at customer level and has the communication skills to present at all levels within AGS and the Business Unit

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

•  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus. Can effectively Manage complex conversations with key partners in the field org and business units

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Job Description:

Actual reporting

• Collect/consolidate the actual performance for the month, analyze the key variances versus forecast and write the commentary for management reporting
• Ensure supplemental data are uploaded correctly and are reconciled

Orders / Shippable Orders / Backlog

• Ensure that entities upload weekly order data in HFM, analyze the key variances and 4-week moving average versus prior year and write the commentary for management reporting
• Maintain the database for significant orders
• Reconcile the weekly order report with actuals every quarter

Monthly Forecasting (Pre and Post Review)

• Prepare the forecast package/templates to be used for the monthly review with local entities
• Upload forecast for budget adjustment and dormant entities, check and clear OOBs
• Ensure supplemental data are uploaded correctly and are reconciled
• Assist in preparing the forecast package by consolidating required manual templates (i.e. backlog conversion, pricing, pipeline, key wins, segment report, CAPEX, export sales, etc.)
• Maintain databook and back-ups provided to Management

Annual Business and Strategic Planning/Budgeting

• Prepare the plan package/templates to be used for the review with local entities
• Upload plan for budget adjustment and dormant entities, check and clear OOBs
• Ensure supplemental data are uploaded correctly and are reconciled
• Assist in preparing the plan review package by consolidating required manual templates
• Maintain databook and back-ups provided to Management

Other Responsibilities

• Provide financial inputs to other support functions as required (i.e. Marketing, HR, Business Development, etc.)
• Prepare presentation slides for monthly staff meeting, bi-weekly Leadership Team call, business reviews, etc.

Job Requirements:

• Possess University Degree or equivalent
• Candidate with good financial accounting background with relevant working experience
• Experienced in Microsoft Office, including PowerPoint, Excel & Word
• Experienced in working with financial platform and knowledge of financial reporting tools, Hyperion Financial Management (HFM) would be a plus
• Strong analytical skills with attention to detail is an essential part of the job
• Adaptability, multitasking and time management
• Ability to comprehend data into analytical statistics for reporting purpose

Role and Responsibilities

• Support technical deployment activities to ensure appropriate technology assets and applications are deployed.
• Supports projects with evaluation, planning, testing and deployment.
• Perform 1st and 2nd level technical support and troubleshooting for IT infrastructure and application.
• Configure, monitor and maintain, PCs, Servers (VMs) and Network Devices (Routers, APs).
• Develop and maintain all system related documentation.
• Communicates effectively with internal stakeholders regarding operational issues for continuous improvements.
• Maintains awareness of the latest technology that supports business strategies.
• Ensure the company’s IT policies and procedures are adhered to.

Key Competencies

• Diligent, meticulous with an eye for details, with minimal supervision
• Must be highly motivated, a team player and able to work independently
• Good interpersonal and communication skills
• Good Microsoft Office skills

Qualifications and Experience

• Part time students currently pursuing a Diploma in Infocomm & Security or any other IT-related discipline are welcome to apply
• Candidates that have no IT background but with good understanding of IT are welcome for assessment for the junior position
• 1 year contract, 5 days work week
• Able to start immediately

Job Description:

• Assist in controllership & reporting for monthly, quartely & annual activties in HVAC SEA & Pacific
• This includes compiling, analysing & reporting financial data & creating periodic reports presenting to Asia
• Ensure timely, accurate month-end closing and financial reporting for the sub-region
• Co-ordinate & liaise with local entities finance team for the monthly, quaterly or annual financial deliverables
• Co-ordinate and liaise with Accenture Chennai & external auditors where required
• Support & ensure compliance with Carrier Financial Policies & procedures
• Assist in ad-hoc activties when required pertaining to financial deliverables & controls

Job Requirements:

• Candidate with good financial accounting background with relevant working experience
• Experienced in Microsoft Office, including PowerPoint, Excel & Word
• Experienced in working with financial platform and knowledge of financial reporting tools, Hyperion Financial Management (HFM) would be a plus
• Strong analytical skills with attention to detail is an essential part of the job
• Adaptability, multitasking and time management
• Ability to comprehend data into analytical statistics for reporting purpose

Sales and logistic support:

• To support sales team work coordination
• Processing new sales order/ creating job number from ERP system
• Managing the correspondence between sales team and client by providing required information and Data
• Assist to raise purchase request.
• Monitoring pending orders untill delivery is completed
• Liaise with warehouse to arrange delivery
• Liaise with forwarder on export related issue
• Preparing of shipping document (CIPL)
• Arranging Courier services (DHL/Fedx/TNT/UPS)
• Filing documents, general office duties
• Ad-hoc duties as tasked