Job Description:

• Provide technical support to internal staff and potentially external clients.
• Troubleshoot technical issues related to hardware, software, and network connectivity.
• Configure and maintain computer systems, software applications, and peripherals.
• Document and escalate complex issues to the appropriate level.
  

Requirements:

• Associate's degree in IT or related field (or equivalent experience).
• 2+ years of experience in a technical support role.
• Strong understanding of hardware, software, and networking concepts.
• Excellent problem-solving, analytical, and communication skills.
• Customer service experience is a plus.
• Proficiency in at least one relevant programming language (e.g., Java, Python, C++).
  

Responsibilities:

• Define, gather and analyse, solution and document the business requiremnts and processes for clients
• Determine operational objectives after review design specifications and evaluate output requirements and formats
• Write functional specifications, use cases and requirements to improve on the necessary system changes by studying current practices and designing modifications
• Recommend controls by providing functional solutions to clients and the development team
• Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Understand strategic direction set by senior management
• Validate resource requirements and develop cost estimation
• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client
• Understand business requirements, distinguishing users’ requests from underlying true business needs and execute tasks that comply with current development standards

Requirements:

• Bachelor’s degree in computer science, information technology or other related disciplines
• Minimum 2 years of application testing experience, with project management experience
• Ability to execute application testing
• Experience with structured testing mythology (use of automation tools)
• Ability to multitask, prioritize and translate business requirements into test scenarios
• Discipline and meticulous in documentation
• Possess excellent interpersonal and leadership skills
• Familiar with both procedural and object oriented design principles and an excellent understanding of software development practices and concepts

Company Overview:

MVGX is a cutting-edge technology company dedicated to providing innovative solutions for carbon management. We specialize in Carbon Software as a Service (SaaS), offering advanced tools and analytics to help organizations measure, track, and reduce their carbon footprint. As sustainability becomes increasingly crucial in today's business landscape, we are at the forefront of empowering companies to achieve their environmental goals.

Job Summary:

We are seeking a proactive Customer Support Executive with excellent communication skills and the ability to collaborate with cross-functional teams. In this role, you will play a crucial part in supporting the sales team by creating persuasive PowerPoint decks, following up with clients, and ensuring a seamless backend support process.

Key Responsibilities:

1. Collaborate with the sales team to create persuasive and visually appealing PowerPoint presentations for client pitches.
2. Assist in developing and refining sales pitch materials, ensuring they align with the company's brand and messaging.
3. Follow up with clients post-sales meetings to gather feedback, answer queries, and provide additional information.
4. Maintain accurate and up-to-date records of client interactions and feedback.
5. Coordinate with internal teams to ensure the timely delivery of information and support to the sales team.
6. Support the sales team in coordinating and organizing sales events, webinars, and product demonstrations.
7. Provide backend support for sales-related administrative tasks as needed.

Qualifications and Skills:

1. Bachelor's degree in business, marketing, or a related field preferred
2. Bilingual in English and Mandarin to communicate with Chinese-speaking internal stakeholders.
3. Fresh graduates are welcomed to apply.
4. Proficient in creating compelling PowerPoint presentations and sales pitch materials.
5. Excellent written and verbal communication skills.
6. Good learning attitude and strong organizational skills with attention to detail.
7. Ability to work collaboratively with sales, marketing, and other cross-functional teams.
8. Proactive mindset with the ability to take initiative in a fast-paced environment.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibility -

• Execution of UAT (user acceptance testing) and update results.
• Provides report on testing status of the Sprint and the Plan of Action to achieve completion on time
• Make continuous improvement to test coverage and test execution
• Responsible for developing and maintaining the regression test suite for the system
• Work with development team and users for defect management and closure

Requirements -

• ~4 years experience in Manual Software Testing.
• SIT Test, UAT, Regression Test, Operational Readiness Test, End to end testing.
• Non-functional test (Performance test /Load test) is a plus.
• Experience in Waterfall and Agile testing process.
• Some exposure with tools like JIRA, Confluence, Sharepoint
• Good knowledge of QA methodologies, tools and processes
• Experience in writing clear and comprehensive test plans and test cases

Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Meta’s Business Support Engineering team is looking for an engineer to play a key role in scaling Meta’s key Fintech product priorities. As a business support engineer working on Meta Fintech Products, you will get an opportunity to work on our family of apps including Instagram, WhatsApp, FB and build support flows for the systems where we process over 140 Billion annually. We are looking for someone who has a passion for product support combined with outstanding customer services. You are an expert in building monitoring from scratch, identifying gaps and coming up with technical solutions, and are an expert in articulating insights back to product teams to make the product better. You have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our customers. As a business support engineer, you will work closely with product engineering teams and partners to build long term monitoring and alerting solutions that will help us detect and resolve issues proactively. You will also get the opportunity to work with external partners and processors and set up processes that will help us build a scalable support system for our fintech workflows. You will work closely with other regional offices and partnership teams and support a broad range of partners across the globe to integrate Meta Fintech products into their offering.

RESPONSIBILITIES

• Partners with Payment providers and advertisers to help them to deploy Meta products.
• Provides ongoing integration monitoring and technical support to payment partners/processors through a scaled ticketing system, while ensuring a high quality of service, troubleshooting partner’s technical issues in real-time, in cooperation with their engineering teams, and Facebook's internal technical teams, to resolve payment service issues
• Troubleshooting partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues.
• Manage technical relationship with Meta’s Payments partners, providing technical support and handling service outages.
• Communicates partner needs to the Meta product team, to improve people’s experiences with our products.
• Write production code that will improve our internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level.
• Helps scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-­functional and global context.
• Provide 24x7 on-call support coverage via on call rotation schedule (during working hours and including weekends).
• Proactively and independently analyzes information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and shares this knowledge across the team .
• Lead and complete several concurrent complex projects while using your problem-solving skills to resolve large business problems.
• Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact.
• Independently thinks through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance.
• Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management.
• Confidently and constructively challenges priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources.
• Make informed decisions and recommendations based on the reprioritization of competing needs.
• Consistently delivers constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goal

MINIMUM QUALIFICATIONS

• 5+ years of experience as a Support Engineer, Service Engineer or similar.
• Engineering degree, or a related technical discipline, or equivalent work experience.
• Technical understanding of online payment processing flows. (Merchants, Acquirer Banks, Issuers bank)
• Experience in working/troubleshooting with networking protocols (HTTPS, API, REST, VPN’s)
• Experience in one or more of the following languages: PHP, Python, Ruby, Objective-C/C++, Swift, Java, or C#
• Experience with system administrations and scripting under Unix/Linux systems
• Demonstrated problem-solving approach and analytical skills
• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta.
• Experience in communicating with technical and business audiences and writing technical documentation

PREFERRED QUALIFICATIONS

• Experience in the payment processing and/or banking industry
• perience of local payment flows like Fed Now and subscription based payment is a plus.
• Experience in the direct debit flows for Bank Payouts.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

about the company

Our client is an international health insurance company

about the job

• Your primary duty involves assist the sales team in day-to-day activities
• Prepare and maintain sales documentation, reports, and presentations
• Input and update deals in the CRM system
• Maintain an organized filing system for sales-related documents
• Act as a liaison between the sales team and other departments

skills and experience required

• Proven experience as a Sales Administrative Assistant or in a similar role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Having a background in an insurance company would be an added advantage
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Outstanding communication and interpersonal abilities.

To apply online please use the 'apply' function

Krystal Kwah (EA: 94C3609/ R22104933)

This is a permanent position with one of my clients who do banking projects for their clients.

Key Roles & Responsibilities

1. To work with all levels of the organization to understand, support and deliver strategic imperatives from senior leaders / executives to meet set business objectives and goals

2. Able to perform deep dives to define and propose solutions with established scope, high level cost and benefit analysis for key business initiatives

3. Able to identify new business features through technology, digital platforms, eco-systems partnerships to develop solutions to meet business needs and gain competitive advantage against peer banks/ leading in industry.

4. Evaluate business processes, anticipate requirements, and provide compelling and innovative solutions

5. Ensure solutions meet business needs and requirements

6. Stay up-to-date on the latest process and technology to automate and modernize systems

7. Where required, to conduct/Facilitate Proof of Concept (POC) to validate proposed solutions to manage downside risks and encourage fast adoption

Qualifications / Skillsets required

a. Minimum 10 years of relevant experience with at least 5 years’ experience in delivering or supporting Corporate Loan Origination Systems

b. Strong product and business analysis experience in domains such as retail banking, wealth management, corporate banking, treasury, and regulatory & compliance, with Technology know-how preferred

c. Keep abreast on updates in Fintech, emerging technology and market trends

d. Holder of CFA, or FRM or CAIA will be advantageous

e. Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required

f. Strong ownership and accountability

g. Strong communication and stakeholder management skillset, comfortable in managing senior stakeholders.

h. Customer service focused, resourceful and result oriented and good follow through

i. Able to lead, manage or influence others to achieve desired objectives &/or deliverables

j. Able to provide creative or alternative solutions to address business problems and achieve desired outcome

k. Strong team player with the ability to take ownership and deliver independently

l. Able to work under pressure with tight deadlines and/or multiple projects

This is a 6-month contract role based in Singapore office.

Responsibilities:

• Bring operational excellence to a team that handles a large volume of requests from law enforcement and ensure that all requests are scrutinized and handled in strict accordance with applicable law, our terms of service, and our law enforcement guidelines.
• Review, analyze and process high volumes of incoming requests from law enforcement authorities and governments in the Region, as business need arises, with high quality, speed, and accuracy.
• Record and clearly articulate operational decisions ensuring compliance in line with policies and procedures.
• Implement high-quality and efficient processes and practices for maintaining and exceeding productivity and quality service level agreements.
• Willing and able to maturely work with sensitive issues that may include graphic content which may be considered offensive or disturbing.

Requirements:

• Fluency in English is required.
• Excellent verbal and written communication skills.
• Strong attention to detail to ensure quality of work.
• Self-starter requiring minimal direction.
• Proven ability to analyze information to assess threat and risk.
• Proven ability to make effective decisions independently using good judgement and rationale.
• BA/BS degree and relevant operational experience.
• Experience prioritizing multiple functions and tasks while managing work time without compromising quality.
• General knowledge of the intersection of legal guidance, policy and free speech on the Internet (note that this is not a practicing attorney role).
• Knowledge of social media suite of products.
• Experience working independently and using good judgment.
• Experience with various computer systems, Internet technology and software.

• Keeping up to date with international developments and best practices relating to AML and compliance and identifying areas for enhancement across APAC offices
• Plan and manage projects (with or without consultants) from end to end, for improvements in AML or compliance processes in APAC offices
• Understand the regional AML framework, policies and processes and be able to provide viable recommendations for initiatives that would elevate the efficacy and efficiency of controls in the framework.
• Co-ordinate and manage external consultants and other stakeholders to ensure issues and tasks are addressed on a timely basis
• Check the deliverables of consultants to ensure accuracy, completeness and meeting of objectives
• Manage system selection, UAT, implementation, post-implementation reviews and enhancements, co-ordinating with users and IT
• Co-ordinate with HO and APAC offices on AML and compliance matters and policies
• Other matters assigned by Dept Head or team head

Requirements :

• Degree or equivalent
• At least 3 years' experience in planning activities in Compliance or AML in FI is essential
• Prior experience managing projects, planning to post implementation preferred
• Experience in manging cross country projects is highly desirable
• Good communication and stakeholder management skills
• Able to work under tight timelines
• Strong project management skills

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

A position is required to support the our client's Data Governance Team in areas such as Metadata Management. The candidate should have some experience (1-3 years) in Banks / Financial Services, preferably in an Data Management / Data Analyst / Data Engineer role.

The tasks include:

• review and approve metadata data;

• Track quality of metadata submissions;

• Conduct metadata training / knowledge sharing;

• Assist in Data Quality profiling;

• Any other tasks assigned by the supervisor.

Requirement:

• Degree / Diploma in Business Studies, Business Analytics, Information Technology, Computing or related disciplines

• Working experience in the financial services or management consulting industry, or strong exposure to Financial Services

• Good understanding of Financial Products & Processes and the data models for these

• Proficiency in SQL is a pre-requisite

• Attention to detail and ability to follow through

• Good communication skills (verbal and written)

• Knowledge of Data Management frameworks like DAMA, DCAM will be an advantage

• Experience with data technologies & languages such as Hadoop, Cloudera Data Platform, Google Cloud / AWS, Python, PySpark, Superset, Teradata would be particularly relevant and an advantage

Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities:

• Coordinate and prepare all project artifacts by collecting, analyzing, and summarizing information, ensuring delivery in accordance with project delivery processes and standards.
• Assist in the preparation of group-level reports and dashboards, including forecast reports, budget status, and other management-related reports.
• Monitor project progress and proactively highlight potential issues to the Group Head.
• Coordinate and ensure quality controls for deliverables are met.
• Track and review project financials for completeness and accuracy before submission, assist project managers in procurement activities, and liaising with vendors.
• Monitor expenses and forecast future costs.
• Prepare and provide documentation to key stakeholders and internal teams.
• Develop meeting agendas, presentation materials, meeting minutes, and supporting documentation for management meetings.

Job Requirements:

• Bachelor’s Degree in Information Technology, Computer Science or equivalent
• At least 5 years working experience in Project Management Office, banking environment and/or project management knowledge
• Meticulous, analytical and result oriented
• Good communication and inter-personal skills
• Well-versed with MS Power-point and MS Excel
• Familiarity with project portfolio management tool
• understand Project SDLC process
• Ability to multi-task and work under pressure
• Innovative and adaptable
• Willing to take on new challenges in a fast-paced environment
• A team player as well as able to work independently

To apply, please visit www.gmprecruit.com and search for Job Reference: 24058

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Job Summary:

This role is based in Singapore and responsible for all APAC markets.

The Walt Disney Company’s Direct-To-Consumer is a global business segment with the mission of providing consumers around the world access to the content they want most, on the latest platforms, at a time of rapidly evolving consumer habits.

Disney+ is the dedicated streaming home for movies and shows from Disney, Pixar, Marvel, Star Wars, National Geographic, and more. As part of Disney’s Direct-to-Consumer (DTC) segment, Disney+ is available on most internet-connected devices and offers commercial-free programming with a variety of original feature-length films, documentaries, live-action and animated series and short-form content. Alongside unprecedented access to Disney’s incredible library of film and television entertainment, the service is also the exclusive streaming home for the latest releases from The Walt Disney Studios.

We are seeking a Senior Analyst/ Assistant Manager, Analytics to join our Engagement & Retention Analytics team in APAC. The primary focus of this role is to analyse user data, derive valuable insights, and collaborate with various departments to develop strategies that enhance user experiences and keep users engaged with the platform over the long term. The ideal candidate will have strong experience in mathematics & statistical techniques used for analyzing large data sources, plus a deep understanding of consumer behaviors related to marketing, content development, and digital experiences.

Responsibilities

• Based on audience cohorts, creating analysis with meaningful insights that improve performance, identify opportunities, improve engagement, and reduce churn
• Analyze user behavioral data to identify patterns, uncover opportunities, and create common understanding of how people are interacting with the platform and content
• Generate data-based insights that help to launch impactful and effective marketing programs.
• Develop strong hypothesis, conduct A/B analytics and make data-based recommendations
• Measure performance and reporting business outcomes in a daily/weekly/monthly basis with most relevant KPI's converted into insights and key action items to improve efficiency
• Work with other members of the team to align metric definitions across all services within the business
• Continuously drive toward efficiency by simplifying and automating where possible, eliminating redundancy across the organization, refining metrics, and building new reports as needed to support decision-making.
• Assure quality and accuracy of deliverables through thorough interaction with business partners to understand and refine requirements and adherence to privacy, governance standards, and quantitative practices

Basic Qualifications:

• 2-6 years of relevant experience in a similar role, preferably within a digital business
• Bachelor’s degree in a quantitative field including Marketing, Economics, Business, Mathematics, Statistics, Data Science, Engineering, Physics, Chemistry or Social Science. Graduate degree preferred
• Demonstrated experience in and expertise in SQL
• Solid understanding of Microsoft Excel including pivot tables
• Strategic thinker with good communication and presentation skills
• Creative mindset with the ability to leverage on data to develop analysis
• Excellent communication skills to convey complex data findings to non-technical stakeholders.
• Good analytical mind
• Results-oriented
• Fluent in English

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Key Responsibilities

• Develop user interfaces for web applications using React.js.

• Collaborate with UX/UI designers to implement responsive and visually appealing designs.

• Implement state management using Reacts state and context API or popular state management libraries like Redux.

• Build reusable components and front-end libraries for future use.

• Ensure the technical feasibility of UI/UX designs.

• Integrate front-end elements with server-side logic using API calls.

• Collaborate with back-end developers to define and consume APIs.

• Document APIs for consumption by the front-end team and ensure proper communication between front-end and back-end teams.

• Optimize components for maximum performance across a vast array of web-capable devices and browsers.

• Conduct unit testing of components and perform debugging when necessary.

• Collaborate with QA engineers to ensure the quality of the front-end code.

• Participate in code reviews to maintain code quality and adherence to coding standards.

• Work closely with other developers, designers, and product managers to deliver high-quality software.

• Implement responsive design principles to ensure applications work well on various devices.

• Monitor front-end performance and address any issues promptly.

• Stay updated on industry trends, emerging technologies, and best practices in React development.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a React Developer with a strong portfolio.

• Solid understanding of front-end technologies, including HTML5, CSS3, and JavaScript.

• Proficient in React.js and its core principles.

• Experience with popular React state management libraries (e.g., Redux).

• Familiarity with consuming RESTful APIs.

• Strong understanding of asynchronous request handling and data fetching.

• Knowledge of modern authorization mechanisms, such as JSON Web Token.

• Experience with version control systems (e.g., Git).

Job Summary

We are looking for an experienced Infrastructure Analyst to support a project, in the maintenance of Regional Infrastructure Systems within a large financial organization.

Mandatory Skill-set

• Bachelor's, or Master's degree in Information Technology, Computer Science, Computer Engineering, or an equivalent field;
• At least 2 years working experience in IT Support/Infrastructure Engineering;
• Hands-on in ensuring the effectiveness of service management functions like monitoring, network performance, capacity management;
• Demonstrate familiarity with networking principles and protocols;
• Knowledge of system applications such as MS SQL Server, backup software, Application Server, and Checkpoint firewall;
• Have experience in troubleshooting, system administration, and doing the root cause analysis;
• Advanced skills in Microsoft office suite- MS Excel and PowerPoint;
• Exhibit excellent communication skills to effectively interact with both technical and non-technical stakeholders;
• Demonstrate proficiency in troubleshooting and adeptness in problem-solving.

Desired Skill-set

• Command knowledge and practical experience in Information Technology (IT) servers or networks;
• Prior exposure to Virtualization technologies.

Responsibilities

• Collaborate and communicate work across multiple discipline of IT which includes, technical team, Applications, Project Managers and Architects;
• Involved in supporting the Infrastructure delivery services across Asia Region;
• Support the build function by ensuring execution of the major project changes;
• Responsible for the run and change initiatives by partnering with the production and application development teams to meet the SLA for Infrastructure readiness;
• Generate comprehensive documentation such as Maintenance Reports and checklists;
• Maintain accurate records of hardware and software inventory, document maintenance actions, and track issue resolutions;
• Develop and maintain technical documentation encompassing system configurations and procedural guidelines;
• Partner with various teams and tech teams to drive change request for Safety and Soundness which includes EOVS remediation, GEMS and Vulnerability Threat Management;
• Escalate intricate issues to appropriate teams or vendors as needed;
• Apply updates and patches to operating systems, software applications, and drivers to ensure security and optimize performance (Windows Server, RHEL);
• Oversee software license management to ensure adherence to compliance and proper usage;
• Implement robust security protocols to safeguard systems against potential threats and vulnerabilities.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Resource planning and fulfilment of billing hours for outbound (80%) and inbound (20%) sales model. Adoption and communication of global scheduling guidelines to appropriate stakeholders.
• Creation and optimization of schedule shells, allocating productive time based on interval level staffing needs, following region specific labor laws. Appropriate distribution of programmed shrinkage (activity codes) to guarantee the accuracy of projections related to productive staffing commitment.
• Provide visibility and reporting capabilities of main KPIs related to scheduling functions such as projected interval compliance, and bidding completion. Create data models to forecast long/short term business volume, set up multi-dimension capacity models & plans and determine the optimum one by balancing customer experience, employee experience and cost effectiveness, contributing to consistently achieved SLA goals.
• Design different shifts for the sites and make schedule plan ensuring no violation of local labor laws and regulations; manage day-to-day production of sites, closely coordinate with operation team and adjust shift plan quickly and effectively, in case of unexpected rises in moderation volumes or absenteeism.
• Work as the Point of Contact to provide ad-hoc and regular support to stakeholders such as policy team, product & system BP, sales team, sales management team and etc.
• Advise on staffing needs and performance issues impacting service levels to the WFM lead in a timely manner. Ensures staff optimization, sets goals and objectives, maintains employee records and facilitates effective communication among workers.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Deep understanding of workforce management, including volume & headcount forecasting, performance monitoring and processes/system optimizing and etc
• Proficient skills on EXCEL and good at data analyzing, familiar with formulas and Pivot Tables. Experience utilizing SQL, HQL and WFM systems is a plus
• Good communication skills, information analysis & interpret capability (ability to present detailed technical analysis, assumptions, and recommendations succinctly).
• Excellent problem-solving, task prioritization, follow-up, and quick learning skills. Ability to work in a fast-paced, high-pressure environment with dedication, passion and motivation.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Supporting the Disputes practice and directors in Prolegis with all daily functions and region-wide operations projects including:

· Supporting the partners, lawyers and support staff with their decision-making on any aspects of legal project management and legal technology for legal mandates

· Assisting in our formal responses to tenders and other opportunities to deliver legal mandates using legal project management and legal technology

· Supporting the design, development and implementation of self-service tools and materials for legal matters

· Proactive monitoring of matter budgets and work scopes against actual performance and presenting findings to key stakeholders

· Assisting in the preparation of milestone/post matter analysis to be presented to key stakeholders

· Creating and running internal training sessions for lawyers, secretaries and business services teams

· Assisting the creation and delivery of internal training sessions for lawyers, secretaries and business services teams

· Identifying opportunities to leverage the skills of the Pricing, Legal Transformation and Legal Operations Advisory teams and working with them seamlessly.

Supporting Herbert Smith Freehills, Prolegis Former Law Alliance ("FLA") partner as need be on project specific deliverables in conjunction with the work and the business of the FLA.

Legal Operations and Legal Project Management

· Support Disputes to win new work and retain existing work in Asia through Legal Operations contributions to pitches/proposals

· Provide structured legal project management support on large complex matters throughout the matter lifecycle

· Lead financial reporting processes and use various tools (Excel pivot; PowerBI; native dashboard visualisations) to analyse and report data against agreed metrics

· Develop lawyer capabilities through training, use of behavioural change methodologies and tools

· Assist the senior leadership and other teams in working with clients to develop solutions to specific client issues

· Promote the Legal Operations and Legal Project Management functions, including user education, training and other presentations and communications

· Support the with aspects of implementation of strategic firm-wide or in the case of work with or for the FLA, regional or practice group projects

· Manage Legal Operations hub content

· Collaborate with the necessary teams to support the operationalising of appropriate legal technology solutions or broader legal transformation projects within legal teams in [Region]

Legal Technology

· Build, update, maintain, and administer HighQ, SharePoint and/or deal rooms and data sites, to support management of large and complex legal matters

· Provide end-to-end desk side user support for legal matters in Disputes

· Design data visualisations for legal matters in PowerBI and similar reporting platforms

· Support the design of, and monitor and manage, automation and technology solutions such as Contract Express and Kira in Disputes

· Deliver training and demonstrations to lawyers, secretaries and other business services teams on process and technology use and adoption

· Take the lead on legal process design opportunities by creating process maps, supporting the delivery of managed service pilots, and creating quick guides for clients and lawyers

· Work with Prolegis' FLA partner's Legal Transformation and Legal Operations Advisory teams in Australia as needed to manage legal technology projects with clients and serve as immediate stakeholder and interface to the team.

Skills / Experience

• An organised and practical mindset with the ability to see the big picture
• Excellent personal time management principles
• Determination, resilience and persistence
• Excellent verbal and written communication skills
• Numerate, and able to convert complex/raw data into concise and actionable intelligence
• Attention to detail
• Confident training and presentation skills
• Empathy and situational awareness
• Experience in a law firm environment
• An understanding of the financial framework of a law firm, remuneration models and key financial performance indicators
• 3 years' plus working experience in a professional services environment (law firm preferred)
• Strong technical skills (experience with Excel, PowerPoint, Word and Sharepoint (Microsoft Office 360) essential; experience HighQ an advantage)
• Experience of managing large scale, local and multijurisdictional Disputes matters using key Legal Project Management skills and technology
• Experience of using a Financial Practice Management System (e.g. Elite or Aderant Expert) an advantage
• Experience of using PowerBI (or PowerAutomate tools) for analysis and reporting.

An exciting opportunity working as a Catastrophe Risk Analyst within a growing business unit and based in Singapore. The successful candidate will be using cutting edge proprietary tools, providing technical support, CAT pricing results, and exposure management for the APAC portfolio. They will support underwriters across direct and reinsurance lines of business, providing technical advice, support, and exposure management for the entire APAC region. They will need to take ownership of maintaining and improving processes as well as modelling methods and work closely with the Group CAT modelling team.

Responsibilities will include:

• Use RMS and other CAT modelling tools to manage CAT exposure on an account and portfolio level
• Incorporate CAT modelling outputs in pricing models, describe year on year modelling and results changes
• Enhance the CAT modelling processes for smarter analytics
• Contribute to the creation of internal and external reports
• Communicate risk metrics to key stakeholders.
• Develop an understanding of CAT modelling methodologies and natural hazards.
• Contribute to internal and regulatory reporting including monthly roll ups.

Skills and experience:

• Degree in an analytical discipline (maths, science, engineering, or economics)
• Highly numerate and logical – strong mathematical/statistical knowledge is advantageous
• Good communication skills – ability to influence, negotiate, and listen.
• Ability to manipulate large data sets with advanced Excel skills.
• Familiarity with MS SQL query language is desirable.
• Familiarity with another programming language, such as VBA, R, and Python, and prior use of GIS packages are an advantage.
• Proactive and hard-working.
• A keen attention to detail while able to work to tight deadlines.
• Ability to absorb and analyse information quickly.

Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda.

At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.

Canopius Asia operates on a hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected. We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. Our goal is to boost financial, physical, social and psychological health, ensuring we create a working experience which gives everyone the freedom to do their best work

Data Protection Senior Analyst

(6 Months contract)

Raffles Place

Mon - Fri, 9am to 6pm

Up $5,500 + 0.5 months completion bonus

Job Description

• Support the review and enhancement of data governance framework, policies, standards, guidelines and data inventory across the Group

• Assist in performing risk and impact assessments

• Provide advisory to Business Units on personal data protection at various stages of the personal data life cycle

• Review and assist in conducting awareness training on personal data protection to foster personal data protection awareness across the Group

• Assist in data breach incident investigations and facilitate remediation action plans

• Manage the data incident log to ensure accuracy and up-to-date

• Assist in providing data incident summaries and reports as per request

• Providing support in the Cross-Border Privacy Rules certification renewal process

• Assist in any other ad hoc duties as assigned

Our Requirements

• At least 3-5 years of relevant working experience in the area of data protection and risk management, preferably from the financial services/insurance industry

• Knowledge of Singapore PDPA and preferably with knowledge of other related/relevant privacy regulations

• Training in Data Protection Management, Business Risk Management, and Cyber and Data Breach Incident Management is desired

• Proficient in Microsoft Office applications

• Meticulous attention to detail and accuracy

• Team player and able to work under pressure and meet timelines

• High level of integrity, takes accountability of work and good attitude towards work

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

The Company

Our client is a professional services firm, and they are currently looking to hire a Financial Analyst and this is a regional role.

The Role

Reporting to the manager, you will be responsible for monthly closing activities and financial analysis function for the regional subsidiaries. You will be involving in group reporting, ensuring accounting is in accordance with the reporting standards, preparation of financial statements and reports at consolidation level, performing cash flow projections, budgeting, forecasting, variance analysis against actual performance, with the objective of aiding the management with decision making. You will also be documenting and streamlining business processes, liaising with auditors and tax agents, and participating in any ad hoc related activities such as acquisition and integration activities.

Your Profile

You have a degree in finance and accounting with 3 years of experience. CPA/ACCA certification and prior audit experience will be advantageous. You have strong interpersonal and communication skills, possess excellent presentation skills, are a self-starter, can work with tight deadlines and minimal supervision, have an analytical mindset as well as good problem solving skills.

Apply Today

Please send your resume, in WORD format only and quote reference number SK12917952, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Registration number: R1107882 | EA Licence Number: 07C5595

The Interfood Group is a leading global dairy trading company (milk powders, butter, cheese, dairy blends etc.). The Group consists of 14 offices in all continents with more than 350 employees. Our constant strive for optimal quality, up-to-date knowledge and a profound focus on service, enables Interfood to create the difference for its robust network of both clients and suppliers. Interfood keeps on growing and developing by its proactive market approach.

We stimulate personal development and initiatives from our employees. Interfood, originally a family-based company, proves that global professionalism can still be combined with a unique personal company culture, in which we focus on following values: Teamwork, Commitment, Continuous Improvement, Professionalism & Responsible Leadership. All contributing to our purpose: Together for better.

Dairy Derivatives

The dairy derivatives markets are developing rapidly with increasing liquidity across the CME, EEX and SGX. This allows Interfood to hedge our commodity price risk and add value to our customers wanting to limit their exposure. This leading role in the derivatives finance team is responsible for working closely with our derivatives traders in Singapore and maintaining the integrity of the derivatives positions within our limits, ensuring that all the processes run smoothly (position matching, settlement, optimisation of positions across brokers as well as a suite of regular reporting to the business and management). Reporting directly to the finance director for the region this role is growing in profile and is becoming more important as we continually build out our derivatives trading capability within APAC.

Key Responsibilities:

· Daily reconciliation of executed derivatives trades (futures and options) with broker statements and confirmations as well as our internal IT systems.

· Maintaining accurate reporting of derivative transactions and results.

· Ensuring compliance with internal VAR risk limits.

· Managing margin calls/excess cash related to derivatives and work with commercial team to optimise positions across brokers to minimise cash utilisation.

· The preparation of management reports utilising tools such as Powerpoint and Thinkcell applications.

· Working with the project team to improve reporting capabilities of Tableau/JDE.

· Collaborating with the middle office teams in the other Interfood Hubs to drive process efficiencies.

· Supporting derivative traders and finance/business control team in various day to day operations and ad hoc requirements.

· Supporting the finance team in timely month end and annual close.

What we are looking for:

· Degree in finance, economics, maths or a related field

· Experience working in commodities in a similar role within Middle office/risk

· Knowledge of futures and options - essential

· Excellent command of the English language (Mandarin a plus) both verbally and written

· Strong numerical skills and excellent with Excel

· Preferably with VB/SQL, Python knowledge

· Preferably Tableau knowledge

· Assertive, committed, can work independently, proactive

· Strong attention to detail

· Work well within a team

· Good communication skills

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Company

Tangram Asia Capital LLP (“Tangram”) is the corporate venture arm of NTUC Enterprise, a Singapore-based social enterprise group with US$7B of annual turnover and a 2 million-strong customer base.

At Tangram, our hearts are with working people and their families. We aim to be a force for good by generating deep strategic partnerships between our portfolio companies and NTUC’s social enterprises to meet pressing needs of working people in areas like health and eldercare, daily essentials, food, and education.

Tangram’s approach is patient, collaborative, and active. With committed funding of US$200 million over the next few years, we will invest directly into venture growth companies and other venture funds, as well as seeking to develop entirely new ventures in partnership with like-minded corporations and start-ups.

The Role

We are looking for an enterprising individual to join us as part of the core investment team. Reporting directly to Tangram’s Managing Directors, you will assist with all stages of investment execution including, sourcing and evaluation of new opportunities, conduct of due diligence, and preparation of investment recommendations. In addition, you will support the ongoing development of Tangram’s strategy, as well as the monitoring and management of portfolio companies.

This role is diverse in scope and you will enjoy significant autonomy to drive innovation while being highly visible to NTUC Enterprises senior management.

What we entrust you with

• Support the formulation of corporate and investment strategies by providing inputs across environmental, business, market etc.
• Perform sector investment hypothesis, conduct opportunity filtering and deal execution.
• Support prioritization, sequencing and reporting of potential deals.
• Analyze investment opportunities and perform due diligence.
• Monitor and evaluate the portfolio of investments, as well as partnership opportunities in targeted focus areas.
• Assist with the tracking and reporting of the value delivered from the deals.
• Set up, manage and monitor the progress of projects, including determining resources required, setting and communicating goals, collaborating with stakeholders, managing change and facilitating and tracking the outcome.
• Organize, support, and facilitate workshops, discussions and other interaction platforms to facilitate sharing and learning.
• Coordinate and prepare for deal reviews, partnerships meetings.

Who we are looking for

At a minimum you are:

• Comfortable operating in an ambiguous and uncertain environment.
• For an Analyst, a minimum 2 years of experience in investment roles in venture capital, private equity, corporate development, or buy-side advisory.
• Skilled in financial modeling and analysis.
• Experienced in developing investment theses based on market/trend analysis and target company positioning.

Preferably you possess:

• Experience of working with, or in, start-up / venture-backed businesses.
• Strong communication, organization and negotiation skills.
• Entrepreneurial traits such as tenacity, ambition, adaptability, and resiliency.
• Familiarity with the landscape and technology trends in consumer retail, agriculture & food distribution, health & wellness, anti-aging, education.
• Fluency in another asian language (Chinese, Bahasa Indonesia, Vietnamese,etc.)

Would be great if you have:

• Experience in fund operations and administration
• Experience in network and community building