Job Descriptions:

• Provide after-sales technical support to all local and regional customers.
  - Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all products
  - Provide technical advice and recommendations to customers to resolve issues
  - Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers
• Liaise with HQ and subsidiaries companies for any product or technical issues.
• Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.
• Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• At least 1 - 2 years of quality engineering experience working in manufacturing environment.
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage.
• Demonstrate responsiveness and promptness in meeting company’s needs.
• Act with a high level of integrity.
• Act resourcefully to ensure that work is completed within specified time and quality.
• Willing to travel
• Proficiency in Chinese Mandarin will be an added advantage.

Benefits:
Competitive salary, performance-based bonuses, health benefits, and opportunities for professional development within a dynamic and growing organization.

Responsibilities

• Understand client’s request and demand
• Design, test and develop localization and customization ERP/ Cloud solution along with the team.
• Establish and oversee development assets and timelines, such as setting up the system as well as integration assessment.
• Perform review and testing of integration on deliverables before handing them to the users for UAT.
• Investigate all noted errors and carry out amendments and testing to ensure that the system functions properly and effectively.
• Fix and solve technical issues during project delivery.
• Create documents for design, technical requirements, process documentation, system installation documents, ERP integration systems and so on.
• Provide technical pre-sales support.

Requirements

• Bachelor of Information Technology, Engineering or equivalent
• At least 2 - 3 years of system implementation experience with business applications and cloud-based services
• Knowledge of ERP solutions (SAP, Oracle, Netsuite, Microsoft Navision) will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities
1) Investigate and resolve customer remittances queries in accordance with the established service level agreement and payment guidelines .

2) Work with business units , agent banks/correspondent banks to resolve remittance queries .

3) Process failed remittances in accordance to procedures

4) Other ad hoc tasks assign by Team Manager .

Requirements
1) related experience in payments is highly desired.

2) fresh graduates with the right attitude can be considered .

3) possess strong problem solving and analytical skills.

4) good knowledge of intermediate level Excel functions ( v lookup, pivot table)

5) good verbal and written communication skill.

6) able to work well in a team.

Job Scope:

• Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the centres
• Activities may include Outreach and engagement of seniors within service boundary, Active ageing programme, Befriending and Buddying and Care & support services
• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines
• Conduct needs assessment survey if necessary.
• Initiate a case record file for elderly household in the assigned territory and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and co-operation . 
• Network with other agencies to establish additional avenues of help for the welfare of the seniors

Requirements:

• Min Degree in any field of study from a recognised institution
• Min 2-3 years of relevant community engagement / outreach support work experience from a Healthcare / Eldercare industry
• Prior relevant work experience holding supervisory position would be good
• Comfortable interacting with elderly clients

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

1. Commercial Responsibility

- Manages the Order Portfolio and prepare customer meetings/presentations.

- Consolidates monthly sales report from customers.

- Manages the request of credit and debit notes for customers (margin compensation, cost discrepancies or defective claims).

- Handle pricing updates for customers (cost price, retail prices, discounts, margin etc).

- Prepare statistic reports to support promotion plans on discontinued and slow movers.

- Manage shipping schedule and follow-through with commercial team, planner, logistics for order delivery and documentation requirements.

- Manage master customer data files (commercial conditions, project’s status, etc.).

- Manage the discontinued skus files and inform the customers.

- Coordinate with mktg team to manage changes of visuals and shipments of mktg materials.

- Other miscallaneous office maintenance.

2. Customer Relationship Responsibility

- Manages customer relations together with the Key Account Manager .

- Propose new orders for customers based on availability inventory list, best sellers, newness.

- Handle customer/consumer enquiries and direct after sales/returns/short shipment request to Customer Service.

3. Administrative Responsibility

- Sourcing and booking of travel arrangement for the department.

- Ordering and maintaining samples/Catalogues.

4. Coordination for Buying Presentation

- Prepare for bi-yearly buying presentation in Italy, HK and Singapore

- Contact customer and manage buying presentation schedule.

Requirements:

- Degree graduate in Business/Marketing.

- Working experience in similar sales/marketing coordination/executive role.

- Those with exposure in Travel Retail will be highly regarded.

- Proficient in Microsoft Office Applications, especially in Power Point Presentations and Excel (spreadsheet functions like V-Lookup, concatenate, etc.).

- Excellent planning, organisational and analytical skills.

- Independent and self-motivated individual, with strong interpersonal and comm. Skills.

- Willing to travel (20-30%).

Niharika Shrivastava

EA LIcence No.91C2918

Personnel Registration No R1223537

Responsibilities

• Understand user requirements and perform system analysis, design and document functional and system specifications.
• Design, develop, troubleshoot, test, document, and deploy new solutions quickly and reliably.
• Build the frontend and backend software, build business logics and APIs in the back-end to connect all systems and components together.
• Ensure the delivered applications follow security best practices and comply to enterprise security standards.
• Maintain and improve existing web applications
• Involve in both frontend and backend development
• Any other Ad Hoc duties as assigned

Job Requirements

• Degree/Diploma in software engineering or computer science or any related disciple
• Minimum of 1 -2 years of development experience with Microsoft .NET, C#, MVC, and Microsoft SQL.
• Familiar with Object Oriented Design and Analysis, Design Pattern and UML
• Proactive, motivated and team player

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

The Role Responsibilities

· Data and data quality are becoming increasingly important to Financial Institutions. Our ability to accurately, successfully, and fully accomplish business initiatives and meet regulatory requirements is becoming more and more dependent on our ability to source, manage and maintain both our data and data quality.

· Alveo (formerly known as Asset Control) is the application of choice for the Financial Markets business for market data. The firm has made an ongoing decision that it also wants to consolidate instrument reference and Market Data onto the same platform.

To ensure this ongoing programme is a success and that the company objectives are achieved, the Financial Markets (FM) business is looking for an experienced, hands-on candidate to fill the role of Lead Business Analyst. The key responsibilities of the role include:

· Be part of the Asset Control Business Analyst team, covering across geographies

· Working with senior stakeholders across business and technology to elicit, clarify, translate and simplify data requirements

· Conduct impact analysis on proposed changes and work with data consumers to integrate changes

· Provide business case and insights into opportunities for cost and control improvements related to data provision and consumption

· Work closely with Asset Control product owner and the Lead BA to analyse business requirements– focusing on long term efficiency, risk reduction, regulatory compliance and lowering time-to-market for meeting business initiatives

· Influence solution design support for optimising data provision and consumption

· Communicate in a timely manner to the user community during the implementation of new functionalities

· Support the business users & de team by proposing solution design & assisting in issue analysis & resolution

· Support the transition to BAU teams to ensure operational readiness.

· Contribute to establishing data management governance best practices specifically in the Asset Control estate, and more generally across the wider team

Strategy

· Propose solution design for optimising data provision and consumption

· Work closely with Asset Control product owner to drive strategic solutions / proposals aligned with the product roadmap – focusing on long term efficiency, risk reduction, regulatory compliance and lowering time-to-market for meeting business initiatives

Business

· Display confidence in interacting with the Front Office desk, Risk and the Operations teams

Processes

· Lead the squad in the continuous improvement of operational efficiency and effectiveness of the squad’s processes.

· Influence and contribute to solution design & evolution of the data platform to meet business needs in a scalable, flexible & sustainable manner.

· Understand and proactively adopt the New Ways of Working

People & Talent

· Effectively communicate with stakeholders on design proposal.

Risk Management

· Responsible for identifying, assessing, and mitigating risks arising from the implementation of new data flows

· Accountable for putting in place appropriate control measures and operating processes to mitigate risks

Governance

· Ensure that outcomes delivered, including necessary controls are fit for purpose.

· Ensure adherence to the Bank’s project and change management governance processes

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Head, FM Data Operations

· Asset Control Product Owner

· FM Data Operations team

· FM Architecture Team

· Product Owners & Change teams across FM, Risk & Finance

· Technology Delivery Squads

· External Data Vendors

Our Ideal Candidate

· 10+ years’ experience in Interacting and communicating with business stakeholders across Front Office, Market Risk and Operations.

· Understand the business requirements and provide appropriate solutions.

· Work closely with Technology counterparts and break down the business requirement into tech components.

Role Specific Technical Competencies

· Understanding of Financial Markets instruments

· Asset Control or any EDM

· Market Data and Instrument Reference Data datamodel

· Understanding of vendor specific data such as Bloomberg, Refinitiv, ICE, MarkIT

· Data Modelling

· SQL

· Excel

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About the Role:

This position will see you working within the Singapore Exchange Operations team and deal with all Exchange related tasks from monitoring LMAX markets to onboarding and supporting Exchange members and clients.

Main Duties & Responsibilities:

·         Dealing with Exchange Members, Liquidity Providers, Prime Brokers, Central Counterparties, post-trade vendors and market data vendors to ensure the smooth daily operation of the Exchange

·         Exchange members include global top tier banks, HFTs, hedge-funds and institutional clients

·         Responsible for end-to-end technical onboarding of new and existing Exchange members and clients.

·         Provide Operational and Technical support to Exchange members, third parties and clients involving FIX & API integration, network, account and trade flow setups

·         Monitor Member Credit Limits and liaise with Banks and Prime Brokers for credit limit administration

·         Maintain and monitor the markets and the operation of the exchange

·         Investigate and resolve pricing and trade queries/breaks, and perform trade reconciliations throughout the day

·         Manage, prioritise and escalate defects raised by members/third parties with the development team to meet member needs, while managing member expectations and deadlines

·         Monitor corporate actions and currency holidays

·         Shift work to cover and overlap London and New York time zones, including weekend on-call shifts

·         Build relationships with Exchange Members’ technical support and onboarding teams

·         Liaising closely with various internal teams including Sales, IT/Development, Compliance, and Finance

About the Role

Broker Operations Analyst will provide client and operational support across all client groups whilst working collaboratively with the business. The role is very varied and exploits different skillsets, including front and back office responsibilities.

Main Duties & Responsibilities:

• Being the first point of contact for LMAX Global clients and acting as an ambassador for the company servicing clients across different trading platforms.

• Carrying out administrative back-office tasks that are in line with client account management and support

• Perform the role of a trader, processing client trades over the telephone

• Assist clients with an understanding of their trade executions with an in-depth analysis

• Client account management – includes opening an account, documents chase up, following up on clients’ payment and trading activities

• Carry out basic Payments tasks

• Understanding of CFD dividends & FX Swaps to assist clients with their queries

• Support the Sales team where necessary

• Work to weekly, monthly and quarterly objectives and targets

• Championing swift and effective service that increases opportunities and revenue

• Work closely with internal departments

• Follow internal policies and adhere to regulatory requirements

Essential Skills / Experience:

·         Business Fluency in written and verbal English & Mandarin

·         Effective relationship builder and influencer

·         Pragmatic and flexible with ability to handle ambiguity and remain focused

·         Confident and proactive in communicating with people at all levels and a good team player

·         Performance driven and results orientated with a strong bias for action and outcome. Strong problem solver

·         Can handle large workloads and remain calm and productive in stressful situations

·         Reliable and willing to work antisocial hours in order to meet client requirements, solve their problems and thus encourage future business

·         Proficiency in MS Office applications

·         Previous client facing experience

Desirable Skills / Experience:

·         Additional languages advantageous.

·         Understanding of FX & CFDs.

·         Experience in and knowledge of the financial sector.

·         Experience using MT4 or MT5 trading software.

Business Analyst - Trainer (CAT 1) (14102085)

Work Location : Novena MRT

Working schedule: Monday to Friday 9.30am to 6.30pm

Salary Range : $2,800-$3,200

Job Description

1. Communications Development and Delivery

2. Analyze an organization and design its processes and systems, assessing the business model and its

integration with technology.

3. Assess current state, identify customer requirements, and define the future state and/or business solution.

4. Research, gather and synthesize information.

5. Experience in experience in marketing/communication/events industry

6. Must clear CAT1 Security Clearance before start work

7. Singaporean Only

• 5-10 years of hands-on application management experience, preferably in the Asset Management business
• Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler
• Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills
• Basic understanding of the front to back of Asset Management operations
• Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

Sitting in the Assortment Strategy & Planning team of the Commercial Department, this position will be responsible for the synthesization of market & competition, as well as our customer trends and behaviours when it comes to assortment. You will also be responsible for hypothesis generation, analysis, organising of data and insights, presentation of business recommendations in a digestible and actionable manner to the larger organisation. 

You need to have a firm grasp and understanding of the business goals of the company and have a strong commercial thinking, leveraging on qualitative and quantitative data to identify opportunities and help accelerate commercial growth of the categories in a scalable and sustainable manner. 

You should have / be 

• An analytical, logical and objective mindset with strong business acumen
• Able to organise and articulate data and insights in a simple and digestible manner
• Be both performance-driven and process-driven and thirst for constant improvement through iteration
• Excellent problem-solving skills and an ability to think quick on the feet and out of the box with solutions that are scalable, sustainable, yet most cost-efficient
• A growth mindset and entrepreneurial attitude. Be able to adapt and thrive in a dynamic and ever-shifting environment.
• A willingness to go above and beyond and proactively offer suggestions
• Strong influence, interpersonal and communication skills
• A genuine passion and interest in fashion

Main responsibilities

• Work closely with the Data team to build base reports and charts that will reflect business health that will be used across the Commercial Team
• Support the Buying and Merchandising team by providing performance insights to make refinements to their plans 
• Generate category trends and behaviours to support Planners in OTB, Range Planning and Pricing Frameworks development
• Conduct competitor benchmarking analysis and macro or industry analysis to form solutions to solve key business issues, product market fit for new markets etc
• Continuously identify opportunities and work closely with cross functional counterparts to help them understand and follow up with an after action evaluation post implementation

Qualifications & Experience

• Minimum 2 to 3 years of experience in strategy, consulting, business analytics, buying or planning
• Degree with a Bachelors in Business, Economics, Finance or related field. Fresh graduates with relevant backgrounds are also encouraged to apply.
• Proficiency of Excel; Knowledge with BI platforms and SQL is a plus
• Prior experience in a fashion or DTC brand a plus

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Application Support Engineer

• Working Hours: Shift Work
• Working Location: Central
• Remuneration package: Up to $4,500 + AWS + Performance Bonus

Responsibilities

• Running on 24/7 shift level 1 application support.
• Assist in the maintenance of 24/7 applications, high-availability systems
• Identify and document user and system issues
• Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue
• Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriately
• Manage stakeholder relationships with management, other technology teams or end-user clients on a day to day basis
• Conduct application testing, support client application testing, and collect and summarize test result
• Create and maintain job schedules, job tracking, client communications, team communications, Web reports, and other documents that may be required
• Train users on applications and help them resolve application issues
• Liaise closely with business users and build good rapport
• Handle escalations and manage client expectations on an ongoing basis

Requirements

• Qualification in Computer Science or equivalent
• Experience with some programming languages(HTML,JAVA) will be an added advantage
• Excellent verbal and written communications skills, including the ability to create organized and informative reports, as well as comprehensive, accurate documentation
• Comfortable working directly with end users
• Willing to work on rotating shifts including weekends and public holidays

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43278" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

The Opportunity

• Exciting opportunity to work in Healthcare Industry (Fast Growing)
• Healthcare Operation Support
• 5 days office hour (On call support during rostering)

The Talent:

• Min 1 year of working experience in any healthcare organization or customer service experience
• A self-starter capable of working independently but also as part of a team

Job Description:

• Provide clinical support for continuity of clinical systems such as Sunrise Clinical Manager (SCM), Cerebral Plus (C+) and other clinical systems
• Gather feedback/requirements for clinical systems improvement
• Participate in clinical systems testing
• Facilitate with end -users training session
• Provide both onsite and offsite clinical support to the end-users pre and post implementation and during downtime procedures
• Provide 24 x7 on-call application support to end users through rostering

Next Step:
Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.

For confidential discussion, please contact Patricia Teo (Reg.No: R1873997) at her Email: [email protected]

All shortlisted candidates will be contacted. All the best!

Position: Analyst, Operations and Admin

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=53

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Overview

Koru Partners is a thematically driven alternative investment firm identifying attractive investment opportunities that are backed by macro-holistic themes encompassing forward-looking social, economic, demographic, and technological changes.

We are inspired to be the world’s leading business partner for unique insights, understanding and decision making. It is our mission to understand the challenges facing humanity and to empower people and companies, working to transform such challenges into opportunities through allocation of capital.

We are looking for a candidate who is looking to grow with us. You will be working in a team with like-minded members, who will be training and guiding you to reach your full potential. If you are up for the challenge, we can promise a great journey and an opportunity to learn the various parts of our business.

What You Can Expect

Salary: SGD 4,000 to 5,500 per month

Benefits

• Group Insurance
• Medical Allowance
• Health Screening Allowance
• Vision Care and Health Allowance

Company culture

• Strong emphasis on company core values to guide you in your day-to-day work and life
• A dynamic and fun team that will challenge and support you
• Flexible and transparent work culture

Responsibilities

• Overseeing Office Operations: Manage and maintain efficient day-to-day office operations, ensuring a well-organized and functional workplace.
• Administrative Assistance:Provide comprehensive administrative support to diverse departments, encompassing planning, scheduling, coordination, liaison activities, and execution of tasks.
• Proactive Coordination:Anticipate and fulfil the needs of various departments, ensuring a seamless and positive operational experience.
• Process Enhancement:Actively engage in continuous improvement initiatives, contributing to the refinement of existing processes and internal controls.
• Support to Managing Partners: Assist managing partners with tasks like scheduling and conducting research or fact-finding projects pertaining to family needs (e.g., education, healthcare, etc.).
• Ad-hoc Responsibilities:Undertake additional duties as required, adapting flexibly to the evolving needs of the firm.

Essential to Have

• Communication Skills: Excellent verbal and written communication skills in English.
• Proficiency in Software: Mastery of Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace (Gmail, Drive, Calendar, Docs, Sheets, etc.).
• Tech-Savviness: Comfortable using various software tools (e.g., Asana, Slack, Dropbox, Zoom) to manage tasks efficiently.

Ideal Requirements

• Proactive and Adaptable: Demonstrates a proactive, flexible attitude with a strong desire to learn and excel.
• Organizational Skills: Exhibits strong organizational abilities, excellent time management, and attention to detail.
• Ability to Work Independently: Can work effectively with minimal supervision under pressure, incorporating constructive feedback for continuous improvement.
• Resourceful and Energetic: Shows resilience, pursues goals with urgency, copes well with changing priorities, and takes initiative to follow through tasks.
• Research and Structured Reporting: Proficient in independent research and consolidating findings in a thoughtful and structured manner.
• Eligibility: Singapore citizen, Singapore permanent resident, or LTVP+; open to fresh graduates.

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=53

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

• Degree/Diploma in Electrical/Electronic/Computer Engineering/Information Systems or related discipline with minimum 3 years relevant experience.
• Atleast 1 year technical hands on experience on AWS Cloud and Redhat Enterprise system implementation and support.
• Managing system in cloud environments in accordance with the project requirement and system support role.
• Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments.
• Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment.
• Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes.
• Manage the system patching and security hardening implementation.

Skills Required:

• Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage.
• Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.

Omnicom Group invites applications for the position of IT Support Analyst, a crucial role supporting a rapidly growing agency. Reporting to the IT Market Lead, this role involves technical support across various office areas, emphasizing expertise in IT strategy execution, new technology adoption, and efficient system management.

Role of the IT Support:

• Execute IT strategy and goals, managing multiple projects and technologies simultaneously.
• Stay informed about new technologies within company guidelines.
• Ensure high availability of systems, enhancing efficiency through continuous process improvement.
• Demonstrate a strong understanding of information security principles and practices.
• Deliver solutions for new requirements and address technical issues in existing systems.
• Oversee projects end-to-end, collaborating with teams across different time zones.
• Perform ad hoc duties as assigned.

The Ideal Candidate:

• Highly motivated self-starter with energy to thrive in a demanding business and IT environment.
• Effective team player with the ability to work well with remote team members.
• Extensive technical services experience, including technical operations, solutions, and standards.
• Strong interpersonal and communication skills, with a customer-focused approach.
• Advanced decision-making and problem-solving skills, adept at navigating obstacles.
• Organize and manage local projects to completion.
• Stay updated on technology trends driven by a deep-rooted personal interest in technology.
• Detail-oriented while maintaining focus on the big picture.
• Thrive in fast-paced and rapidly changing environments.
• Handle difficult personnel situations with discretion, professionalism, and respect.
• Collaborate effectively with IT leadership across the region.

What's In It for You

• Join a world-class team.
• Work with the latest technology used organization-wide.
• Enjoy a fun, fast-paced work environment with numerous perks.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent. Diploma holders with the right experiences will be considered.
• Minimum of 3 years’ experience in IT.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proven experience in IT support roles, preferably within the advertising and media industry.
• Strong knowledge of hardware, software, and networking systems.
• Familiarity with industry-specific software and tools used in advertising and media production is a plus.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience with Windows and MacOS operating systems.

The primary role of an IT Support Engineer with our global company, Human8, is mainly to provide IT support to all internal users / employees by following the best practices in place, in a 1st and 2nd line multi-purpose role.

The position will involve a high level of customer service and support, proactive problem solving and an expectation of continuous service improvement of the Human8 infrastructure and support desk.

We are looking for a Service Desk Engineer to join our Global IT Operations team and support the growth of Human8 and its international expansion.

Together with your team members in the IT Operations team you will be responsible for the IT Service desk & support of all hardware and software.

You are able to align different service desk and regions in 1 unified process and maintain an international IT infrastructure.

With your knowledge and passion for technology, applications and IT systems you can take us a step further than the competition. You will share your knowledge with the users and guide them with training.

Provide support for 800+ users in +25 office locations around the globe, with occasional travel to other offices if required. Because of the different time zones you have to support there is willingness to work in different time zones (early or late shift).

Responsibilities

• Supporting our end users on hardware and software used at Human8.
• Maintenance and setup of end user devices (Windows & Mac).
• Managing the service desk.
• Creating documentation and training materials.
• Management of Office 365 and other licenses.
• Stock and asset management.
• Installation and support of IT equipment (Wi-Fi access points, printers, videoconferencing,…).
• Deploying new software.
• You will be involved in security operations (access control, configuration, patches, security updates, vulnerability scanning).
• Contact & follow-up with external suppliers for hardware purchases.
• Asset management and stock management (including wiping and disposal of devices).
• Monitoring of the IT environment.
• You can do magical things with scripting (small office automation tasks).
• You make and maintain procedures and other documentation.

Qualifications

• Bachelor in computer science or higher (or a proven track record in IT).
• Remote working techniques: Citrix, VPN, Remote desktop…
• You’re familiar with: routers, switches, TCP/IP, DHCP, DNS, FTPS, VPN, HTTPS, …
• Other relevant skills: Nessus, Qualys, antivirus, …
• Background of IT security techniques is a plus (technology, procedures, …) and you can help with maintaining the ISO 27001 certificate and improve our ISMS.

Knowledge of helpdesk software (FreshService, Zendesk, Jira, …):

• Good knowledge of software deployment automation and unattended installs
• Knowledge of IT networks, systems & security
• Security operations mindset

Excellent knowledge of Microsoft products and related services:

• Windows 10, Windows Server
• Active Directory, GPO, WSUS, DFS, Exchange Server, IIS, …
• System Center Configuration Manager
• Office 365 management and migrations
• Azure or cloud environments
• PowerShell scripting

You have at least 3 years of professional experience, but if you feel you’re the right candidate for the job please don’t hesitate to reach out!

Benefits & Perks

• Local perks & benefits
• Global hybrid working culture
• Diversity & Inclusion initiatives
• Team bonding events

About Human8

We're Human8, the human-driven consultancy, that connects brands with people and culture to drive positive change.

Human8 is the coming-together of 10 game-changing agencies from around the world: InSites Consulting, Direction First, Columinate, eÿeka, Join the Dots, ABN Impact, Answer Global, Space Doctors, Gongos, and Happy Thinking People.

We unite a creative, smart and ambitious group of +900 people across 23 locations under one vision: making brands more human by better understanding people and culture, empowering brands to take action, and enhancing the lives of the people they serve.

5-10 years of hands-on application management experience, preferably in the Asset Management business

Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler

Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Basic understanding of the front to back of Asset Management operations

Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Key Skills required:

- IHS Markit EDM solutions
- MS SQL Database knowledge
- Windows NT batch, Tectia SFTP scripts skills
- Asset Management Business functional knowledge

Job Objectives

• Bank Technology and Operations (GTO) in Singapore is looking for an experienced Production Support to join its support team
• To provide proactive, timely, effective and efficient support to the business users
• To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
• To own issues and projects, and work with the various teams to develop solutions for the users
• To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Key Responsibilities

• The Production Support person is responsible for managing the Enterprise Data Management for Bank’s application including web GUI, SQL database and Tectia SFTP batch scripts.
• Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects
• Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management
• Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
• Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements
• Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved
• Embrace standard Change Control Management practices, procedures and guidelines for application releases
• Engage vendor to provide solutions for the stability and sustainability of the production environment.
• Participate in annual DR/BCM activities or infrastructure related upgrade
• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Key Requirements

• Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling
• Degree in Computer Science / Engineering or related disciplines
• 5-10 years of hands-on application management experience, preferably in the Asset Management business
• Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler
• Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Good to have:

• Basic understanding of the front to back of Asset Management operations
• Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Business Analyst / Senior Business Analyst

Responsibilities:

Reporting to the Maintenance Manager, your responsibilities would be to:

• Support the day-to-day operation of projects need
• Understand and translate business requirements to requirement specifications and functional designs
• Ensure the system and deliverables are within the scope of the contractual requirements
• Responsible Unit Testing and System Integration Testing of Service requests and Defects reported.
• Work as a part of the team to meet project targets and quality objectives
• Lead and mentor members of the assigned project team
• Provide hands-on advice and coaching to members of the project team
• Supervise in trouble-shooting, optimizing and fine-tuning of the applications
• Supervise in deployment fixes and releases at in-house and customer environments
• Create and update relevant documents on all executed changes in a timely manner
• Respond to email from various customer queries and supervise troubleshooting issues raised by customers and providing its resolution
• To perform tasks as assigned beyond official working days and working hours when is required by customer of project needs.
• Create a positive team environment and coordinate work effort of each team member in a cohesive fashion
• Interact effectively with stakeholders at all levels
• Represent the company in a professional manner at all times and build positive relationships with clients and partner to the company’s benefit.

Requirements:

You should possess the following qualifications:

• Minimally Diploma or Degree of Information and Communications Technology discipline
• Preferably with at least 6 year of IT-related experience
• Preferably with experience using SQL query tool
• Able to speak well in both English and Mandarin
• Possess good English writing skills
• Possess good interpersonal skills
• Have positive attitude to meet new challenges

Salary range $3500 to $6500

Mon to Fri office hours

hybird work arrangement, 3 day office, 2 days WFH. 3k, max 3.2k + 1 month completion bonus

1) After-Sales Services

• · Correspond with clients by phone, email or facsimile for projects and other related matters.
• · Key contact window for client’s procurement group for spare parts and supervisor requirement.
• · Work as an overall account manager for the assigned client/s.
• · Review commercial contract terms & conditions
• · Prepare quotes and PO, both technical and commercial.
• · Responsible for following the rules assigned for determining margin and other considerations.
• · Be proactive in liaising with customers/vendors, procurement and engineering department to prepare quotations, etc. for after-sales services.
• · Arrange & attend meetings with in-house engineers, sales persons, etc.
• · Coordinating with client & accounts team for timely preparing and processing of invoices. Responsible for tacking invoices and timely payments.
• · Timely reporting of business activities and sales forecast to business group.

2) Data Management

• · Record keeping of all the technical communication, history of equipment, Changes & upgrades
• · Enter data and maintain project records and files
• (Mainly in electronic copy, including hard copy)

3) Administrative Support

• · Support group leaders for carrying out administrative jobs, such as record keeping, taking notes and providing MOM, arranging for travels etc.

Min Diploma and above

No experience needed as training will be provided.

Interested candidates, please email your resume to [email protected]

Jonathan Lim Jia Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Job Scope

Leads the regional Service and Customer Support needs of customers served. Develops and drives the service business to exceed annual revenue and profit targets. The role will involve direct management of the ICOS and SPTS service support resources and coordinating support from other support orgs to ensure a positive customer experience for Packaging Channel customers across all product lines.

Customer Service

• Build strong customer relationships, establish technical credibility and penetrate at all levels of the customer’s technical organization
• Handles all facets of customer retention and satisfaction including participating in the resolution of customer concerns and defining and developing a customer contact strategy.
• Be proactive with customer management to identify potential areas of improvement and drive resolution (tool or customer service related)
• Coordinate factory support as required (BU, Product Support, Logistics, Sales, etc.)
• Manage local critical issues

Business / Finance

• Forecast and help manage yearly business revenue
• Plan, budget, and manage expenses to enable a balanced profitable service business
• Supports customers and promotes relevant CIPs and product improvements
• Understand all customer related agreements, equipment specifications, and Service Level Agreements
• Work closely with Account managers in the channel to drive P&S objectives (Product and Service)

General

• Analyzes operational processes, escalation procedures, and performs training gap assessments by finding opportunities for service delivery improvements and benefit to the customer / clients
• Liaises between customers and manufacturing, sales, field service, order processing and accounting to resolve status updates, production, delivery and billing inquiries
• Develop a solid understanding of the equipment base at your customer sites.
• Ensures adequate records and systems are maintained
• Track and review equipment, warranty, contract and escalation performance metrics
• Establish strong working relationships with other Business Units, Product Support, Regional Product Support, and Sales personnel
• Ensure all employees receive and maintain proper training
• Conduct performance reviews and appraisals for your team.
• Set clear goals for the team that support overall account goals and objectives
• Promote and role model safety in the workplace
• Adhoc special projects and tasks as requested by Management

Qualifications and Essential skills:

• Minimum Bachelor’s Level Degree and work experience of at least 10 years
• Strong customer orientation and advocacy
• Excellent project management, analytic and organizational skills
• Effectively communicate through writing and presenting in front of Senior Management
• Expertise in critical thinking and leadership with proven abilities in relationship management.
• Ability to work in a fast-paced environment on multiple tasks simultaneously
• Basic financial and budget management skills
• Ability to travel >25%