The Senior Service Delivery Manager manages the service delivery portfolio across Singtel Commercial Projects. This includes day-to-day operation matters, SLA performance of our managed services, leading our delivery teams across various service functions, and be the client engagement on delivery matters. This role will act as the SPOC for Customer engagement on service delivery matters, and will be part of the Client Delivery Engagement, Global Delivery organization structure.

Service Delivery

• Service Delivery incorporates the end-to-end deliverables of the Service Contract delivered by Singtel Group (or its sub entities). This includes client engagement with Customer and managing external and internal stakeholders’ expectations and deliverables outcome.
• This will also cover the growth of the account and looking into delivering excellent Customer Engagement experience.
• The Service Delivery Manager (SDM) may manage delivery in a single, or up to multiple accounts subjective to the size and scale of the service contract.
• The SDM is also expected to make strategic and tactical plans in alignment of delivery to meet the contractual obligations (SLAs) to our customers.
• The SDM will act as the SPOC, for Customer engagement on service delivery matters, and will be part of the Client Delivery Engagement, EDMS organization structure.

Operations

• The SDM is expected to lead both the Service and Technical delivery team in day-to-day operations matters, and ensure services are delivered sustainable model to meet our SLA deliverables.
• Operations delivery includes leading team on delivery excellence, and drive towards continuous service improvements, and to enhance the service values to the customer.
• The SDM is also expected to engage and manage 3rd party partners, to align their delivery competency and capabilities with Singtel service contract to our customers.

Financial Management

• The SDM is expected to manage the financials for the service projects under his purview. This includes recovery of costs in respective cost centers in a healthy state.

People and Growth

• The SDM is expected to have people management on the delivery teams, either under direct or indirect management (eg. 3rd party partners or contractors).
• The SDM should also conduct routine communications with the members of the delivery teams, and their own direct reports. This includes weekly/monthly/quarterly/half-annually/annually meetings, one-on-one sessions and performance assessments as deemed required.

Skills for Success:

• Min. 6 years in general service delivery, in 1 or more Technical Domain or Min 2 years working in enterprise scale IT environment.
• Good to have min. 10 years in senior delivery role managing in at least 1 Technical Domains (or multiple technical domains) in enterprise environment.
• Experienced in Service Delivery Management.
• ITIL Foundation knowledge.
• Proficient in at least 1 technical workstream (Network, System, DB, Storage, Hosting, Cloud, Workplace services).
• Good to have project management skillset.

This position reports to the Director and will be responsible for driving new sales of the retail channel as well as maintaining a healthy relationship and after-sales service with our existing clients. This role requires the trainee to analyse the current sales and set appropriate targets to improve the overall sales performance of the Company, while utilising the standard tools and dashboard for monitoring.

Individual to be involved in:

1. Create company's brand awareness and increase client engagement.

2. Execute marketing communication plans and content marketing initiatives.

3. Review performance of marketing campaigns to identify areas of improvement

4. Maintain organization's social media platforms that are aligned with branding strategies 5. Effective client management (CRM) – to recruit and retain client base, via persuasive email etc

6. Maintain good relationship with media and key influencers to maximise PR exposure (If VBPaints hire influencers) 7. Stay updated with digital marketing trends and painting industry, including competitors’ tracking. 8. Active collaborations with partners, planning which will elevate brand positioning & generate sales. 9. Able to manage paint team's direction and distribute workload

10. Source, liaise and manage working relationships with vendors.

Competencies:

1. Digital Marketing Skills - understanding of various digital marketing channels like social media, SEO etc.

2. Good CRM (Client Relationship Management) skills

3. Customer service and target oriented

Duration: 6 months

Allowance: $3800

Responsibilities:

- Help the financial sector in the region to engage with the latest technology in the FinTech realm.

- Be a hunter to acquire new clients in the financial sector in the region.

- Market and promote our banking solutions and professional services.

- Bring in the valuable network to the company for the ongoing business development.

- Increase company exposure to potential clients.

- Build and maintain good relationships with our clients in the banking and financial sector.

- Seize sales opportunities and meet business targets.

Requirements:

- Degree holder or above in Business, Engineering or related disciplines.

- 8+ years of experience in IT solutions selling in the region.

- Knowledge or experience in Wealth Management / Banking operation is an advantage.

- Strong business sense and business focus mindset.

- Strong sense of commitment, accountability and self-motivated to deliver work of the highest standard.

- Excellent interpersonal and communication skills.

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Telecommunications allowance

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up knowledge in FinTech and banking operations

- Training in financial technology (FinTech), consulting, business analysis and project management

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management

Work Arrangement:

- Remote work with an ultra-flexible working culture

- Good work-life balance

- Regular company social gathering

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect, training in the technology and business domain, and opportunities to work with global top-tier financial institutions. Interested parties, please submit your CV to [email protected].

Purpose of the Role:

The Assistant Manager of the Resource Development Department will be the core strategist to increase/ maintain organisation’s annual donation income. As the champion of all fundraising efforts, you will ensure the set of fundraising plans for the financial year is fulfilled to reach the organisation’s goals. You will also assist in reviewing the department’s directions and needs, providing constructive feedback, and activating changes and improvement.

Responsibilities:

• Propose annual fundraising plans, organising them by the month and quarterly stating the target breakdown.
• Conduct the approved plans accordingly with the assistance of a junior executive, and other internal stakeholders whenever possible.
• Update the Department Manager and share with team members at least bi-weekly on the status and progress of each exercise.
• Brainstorm with the team and other relevant departments to create new programmes and projects to encourage donors’ participation/ donation.
• Supervisor to a junior executive, and other senior executives in the absence of the Department Manager; and undertake any other special projects assigned by Department Manager and National Director.
• Regular meetings with Asia Pacific counterparts and actively engage in regional strategic planning and execution.

A successful candidate would be someone who:

• Is comfortable to uphold, communicate and affirm Habitat for Humanity’s principles; Pls refer to our website (https://www.habitat.org.sg/about-us) for the details.
• A tertiary graduate with a minimum of five years of fundraising experience with a proven track record of achieving targets in the social service sector. It would be a big plus if you are not afraid to get your hands dirty and work on the ground with us.
• Focused and strategic, capable of conceptualising as well as translating it to workable fundraising plans and executing it.
• A team player yet possessed leadership qualities that influence and motivate the department members to meet annual targets.
• A productive worker who can achieve the best results in the shortest time while adhering to rules and regulations.
• A detailed-oriented and efficient multi-tasker who is also organised and resourceful.
• Competent in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and Customer Relationship Management/ CRM software; resourceful in search engines.
• Effective communication skills written, spoken and in graphic illustrations.
• Excellent interpersonal skills and can relate sensitively in a multi-cultural setting.
• A candidate who is fluent in English and also Mandarin-speaking who is required to serve Mandarin-speaking donors.

The Team:

Over the past 20 years, we have constantly pushed the envelope, expanding and adapting to meet the pressing needs of our community locally and globally. We do this to realise our vision for a world where everyone has a decent place to live. You can look forward to working among passionate people with big hearts - a vibrant team that feels like family.

If you are interested to join us and be part of our exciting and meaningful ministry, please email us your complete curriculum vitae. Do include a cover letter with your salary expectations and email it to [email protected].

Only short-listed candidates will be contacted for an interview.

We’re looking for a Regulatory Product Compliance Senior Manager to join our growing Product Compliance team and lead the Assets Product Compliance support in APAC. This role is hands-on, a unique opportunity to have an impact on Wise’s mission, grow as a product and compliance manager, and help save millions more people money.

Your mission:

In 2022 Wise launched the Assets product in Singapore, a new type of account. Assets allows customers to invest the money they hold with Wise in different asset classes such as stocks or bonds while retaining the instant access and spend functionality of a checking account.

Your mission is to work with our product teams based both in Singapore and London to improve our Assets offering in Singapore in a compliant manner through a deep understanding of the regulatory requirements and Regulators’ expectations around investment products. You will also support the product teams on expanding the Assets offering in new APAC markets.

You will also act as the Chief Executive Officer and Director for Wise Asia-Pacific Pte. Ltd. which currently holds both a CMS licence under the SFA and an MPI licence under the PSA.

This is a first line Product Compliance role, embedded in the Product team.

You, together with the global and APAC product team, will be responsible for:

Regulatory risk and remediation:

• By demonstrating a deep understanding of the Wise Assets product and local regulatory requirements you support Product and operational teams on how to interpret regulatory requirements, improve processes and our product to avoid regulatory breaches and/or incidents;
• In collaboration with Risk and Compliance second line and the product team, identify and align on the main regulatory risks, gaps and forthcoming regulations. Present this in a very clear and understandable way to the wider teams, and work with them on defining the solutions and execution of mitigating actions

Product design:

• Deeply understand regulatory needs, translate this into solutions and work together with the Product Teams to build compliant new products/features and services in a customer oriented way;
• Perform regulatory analysis of new products/features and services, and implement required controls prior to launch.
• Identify opportunities to improve our product proposition / competitiveness by thoroughly analysing relevant regulations and challenging existing interpretations and market practice

Third Party Relationships:

• Represent Wise in external meetings and being able to clearly and effectively articulate the Wise Assets Product;
• provide input on regulatory related matters, always representing Wise customer-oriented culture while ensuring compliance.

Chief Executive Officer and Director:

• Act as Chief Executive Officer and Director for Wise Asia-Pacific Pte. Ltd and ensure compliance with SFA LCB 13.
• More concretely, for example - implement, and ensure compliance with policies on all operational areas, ensure compliance arrangements to help ensure Wise’s compliance with all applicable laws, codes of conduct and standards of good practice, identify, address and monitor the risks associated with Wise’s business activities, ensure that Wise is subject to adequate internal audit, …

This role will give you the opportunity to:

• Grow your hands-on Fintech knowledge at full speed;
• Build world-class products: The role is a unique opportunity to build innovative state-of-the-art products that are compliant for our customers and regulators
• Work together with all our amazing teams globally

Qualifications:

• Minimum of 10 years of relevant experience working for firms in the retail investments, fund management, or capital markets industries, with a minimum of 5 years of managerial experience during that period;
• Deep working knowledge of the MAS’ Securities and Futures act (“SFA”);
• Familiar with the evolving regulatory expectations of the MAS with regards to Capital Market firms and ideally even Payment Services / Electronic Money firms;
• Ability to prioritise effectively and call-out what are the key areas of improvement and implementation required from a regulatory point of view;
• Ability to effectively communicate with Product Managers and Engineers and provide practical, actionable, and value added recommendations;
• Problem solving attitude, with the ability to use regulation together with data to drive business decisions;
• A natural owner, that drives and delivers project from inception to completion, timely and with attention to the details;
• Willingness to travel, as the Assets team is mainly located in London; and
• Legally authorised to work in Singapore

Job Description & Requirements

Responsibilities:

• In-charge overall ship agency operations, port and immigration formalities on clearance of appointment vessel entering and leaving.
• Ensure timely and full compliance of all statutory formalities and mandatory declarations as required by the various authorities and government agencies. Oversees the end-to-end operations of the vessels and to ensure the highest level of service delivery.
• Knowing crew changes formalities and procedure
• Port call planning and execution in the best interest of Principals / Ship Master
• Proactive in monitoring port call progress, timely updating and Maintain close communication with with all stakeholders.
• Willing to working on odd hours and public holidays and board vessel if require.
• Submit Port disbursement accounts, timely line up report and final report to Principals / Ship Master
• lead the operations team
• Oversee implementation of workflow improvements to improve efficiency.
• Any other duties assigned by the operations Manager and Management.

Requirements::

• O level / Diploma / Degree in Maritime Studies·
• Minimum 5 years' working experience in shipping agency
• Warm personality with excellent interpersonal and communication skills
• Good planning and execution
• Skills in port call operations Conversant with port, terminal and statutory regulations requirements .
• Knowledge in ICA crew system, Portnet system and Digital Port system
• Proficient in Microsoft Office applications

Responsibilities:

• Conduct sales calls and sales servicing of assigned accounts
• Increase sales revenue via online sales queries channel
• Manage leads that comes in via the company online booking platforms
• Manage online sales queries by following up with these queries in accordance to SLA (includes preparing, presenting proposal and contracting with clients)
• Conversion of online leads to contracts in both NetSuite and Cognito Forms
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience
• Effectively prepare and present quotes and proposal to clients
• Responsible for the end-to-end management of sales leads

Requirements:

• Diploma/ Degree in any related field
• At least 3-4 years in sales servicing role
• Experienced in front-line customer service
• Excellent verbal and written communication skills in English
• Strong attention to detail and ability to multi-task and prioritise tasks and deliverables
• Ability to work under pressure and meet tight deadlines
• Able to work in a team but also happy to work independently
• Highly flexible and adaptable to continuous change and growth

How to Apply:

Please prepare your updted resume (Include your current salary and expected salary) and email to [email protected]or Whatsapp +65 8512 8044

We regret only shortlisted candidates will be notified.

EA License No: 05C3451
EA Personnel Reg No: R2198644
Ellen Lee Wei Xin

ABOUT US

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

SUMMARY

The Manager / Assistant Manager, Digital Marketing is responsible for the development, management and optimisation of HCSA Community Services’ online fundraising and digital marketing strategy across various online channels.

The position plays a crucial role towards HCSA’s financial sustainability, by leveraging digital platforms to drive donations, and maximising fundraising opportunities across various channels.

DUTIES AND RESPONSIBILITIES

Online fundraising campaigns (digital/social media)

1. Develop and execute online fundraising strategies to engage donors and generate financial support for our community services

2. Plan, manage and optimise online fundraising campaigns across multiple platforms, including but not limited to websites, social media, email and crowdfunding

3. Create compelling fundraising appeals, stories and content to inspire donations and engage supporters

4. Utilise data-driven insights to optimise fundraising campaigns, track performance metrics and identify future opportunities

5. Leverage on marketing automation for donor engagement and retention

6. Manage our fundraising campaign budgets to ensure cost-efficiency

Website management

1. Manage overall content, UI/UX and SEO on HCSA websites, with inputs from the respective content owners

2. Oversee the redevelopment of the main website, with eCommerce, payment gateway and conversion tracking functionalities

Others

1. Collaborate within the team and across functions/programmes, to integrate online fundraising with offline fundraising, and align holistically with broader organisational initiatives

2. Stayed informed about emerging trends in philanthropy, online fundraising, digital marketing and user behaviour, incorporating innovative strategies to enhance fundraising effectiveness

3. Other marketing support as needed

QUALIFICATIONS

Experience and Education

1. Proven experience with a track record of successfully managing online fundraising, eCommerce or digital marketing campaigns

2. Strong understanding of digital marketing and fundraising fundamentals and tools — including UI/UX, Google Analytics, Google Tag Manager, SEO, SEM, programmatic ads

3. Excellent written and verbal communication skills, with the ability to craft compelling fundraising appeals and donor communications

4. Analytical mindset with the ability to interpret data, track performance metrics, and make data-driven decisions

5. Proficiency in Wordpress CMS, Elementor and CiviCRM is an advantage

6. Proficiency in fundraising systems and platforms, such as crowdfunding platforms and donor management systems, is an advantage

7. Proficiency in Adobe Creative Cloud software (Illustrator, Photoshop, InDesign, Premiere Pro, etc.) is an advantage

8. Bachelor’s degree in Nonprofit Management, Marketing, Communications or related fields; postgraduate qualifications are a plus

9. Non-degree holders with a strong track record and demonstrated proficiencies will be considered

Other Requirements

1. Passion to work in the social services sector, and advance the interests of vulnerable groups in the community

2. Strong interpersonal skills and a team player with the ability to build relationships with donors, supporters, and team members

3. Highly organised with the ability to manage multiple projects and deadlines effectively

Work Arrangement - Full -time; Permanent

Salary commensurate with experience. To expedite processing time, kindly please visit https://hcsa.org.sg/careers/ to complete the online job application form and attach your resume in the form.

Looking for Marketing Manager

Responsibilities:
1) Come up with the sales plan & identify opportunities to drive sales performance.

2) Identify & utilise commercial opportunities in order to maximize sales return.

3) Minimize losses and maximize the profitability of sales.

4) Drives productivity and ensures efficient ways of working in the team.

5) Good supervisory and management skills in managing the team and driving staff performance.

6) Determine annual sales and marketing plans by forecasting and developing annual sales quotas for the company; projecting expected sales volume and meeting the sales goals.

7) Analyzing trends and results; monitoring competition, supply, and demands.

8) Responsible for core marketing functions such as marketing communications, product marketing, brand awareness, creatives, digital & social media marketing, events.

Skills:

1) Individual has to be dedicated to meet customer acquisition and growth of the company and keep company competitive.

2) Develop and design marketing tools and channels to increase company profit and exposure.

3) Identify suitable channels and platforms to market company's products.

4) Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration.

5) Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics.

6) Work closely with business partners and clients to widen company's profile and market base.

(6 Months period)

Hustlers wanted!

We are looking for a creative and passionate Marketing Manager with a flair for creating brand content to join our team of Hustlers. You will be working with some of the movers and shakers of the industry to curate some of the most memorable experiences, and you can be the one to tell that story!

The Role:

The ideal candidate is a self-motivated team player with strong work ethics and great communication skills - one who is able to work well and hustle alongside the team in a dynamic environment. This position calls for someone who is observant, resourceful and exercises independent discretion.

Key Responsibilities:

• Maintain brand integrity across all company marketing initiatives and communications
• Orchestrate content strategies across all digital platforms (website, social media, email)
• Develop and monitor digital campaign budgets with ROI value
• Manage campaign communications calendar to ensure timely execution
• Plan and manage social media accounts (Instagram, Facebook, LinkedIn) with necessary project campaigns
• Monitor, track, analyse and report on performance on social media platforms using tools such as Google Analytics and Facebook insights
• Develop creative content, campaigns concept and copywriting for email newsletters and social media
• Drive CRM initiatives and oversee execution of campaigns
• Develop and drive creation of playbooks, guides and content development on platforms for internal and external stakeholders
• Research and identify the latest trends and technologies affecting the industry
• Oversee and manage relevant contests, giveaways and promotional activities
• Participate in event activations as required

Preferred Attributes:

• Excellent creative thinking, time management and problem-solving skills
• Strong interpersonal skills and the ability to build relationships with stakeholders
• Strong analytical and project management skills
• Copywriting and content marketing skills
• Good taste, a sense of aesthetics, and love for witty communication
• Exceptionally detailed-oriented and organized, ensuring quality and consistent output
• Proficiency in marketing automation, digital media and social media platforms
• Proficiency in Google Workspace and Microsoft 365 (Word, Excel, Powerpoint)
• Experience in working with Google Analytics, Facebook Analytics, etc.
• Ability to work independently and with professional discretion
• At least 5 years of demonstrated experience in Marketing

Job Responsibilities

Group Information Security (GIS) Programme Management Office(PMO) is part of SG CISO Office overseeing/managing programmes/projects across the various teams within GIS department.

Key Responsibilities:

Project Governance

· Independently lead planning and govern delivery of GIS projects from Project formulation and Budgeting Phase, Project initiation Phase, Implementation phase and Operationalization Phase.

Project Formulation and Budgeting

· Facilitate workshops with multiple stakeholders to gather, analyse, harmonize and document requirements

· Work with stakeholders to finalise business requirements documentation, craft RFP specifications, evaluation criteria

· Conduct RFP/RFI to identify products and services, perform GIS department project annual budgeting.

o Lead/Manage Request for Proposal process with vendors ensuring adherence to the Bank’s procurement standards and guidelines

o Lead/Manage RFP evaluation and seeking approval from PSC for final recommended product/vendor

o Participate in negotiation of contract and contract changes, coordinate the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract, Facilitate finalization of contract between vendor, business users, legal team and sourcing team.

· Work with business stakeholders to seek budget approval based on outcome of the RFP

Project Implementation

· Enforce high standards of quality, accuracy and consistency in all project activities, project documentation, logs, trackers and reporting materials

o Ensure project timeline is adhered

o Manage/Track project issues, risks to closure

o Escalate issues, risks to relevant stakeholders in advance ensuring effective mitigation plans and actions for successful and on time project completion

o Ensure completeness in services being delivered by the vendor

o Alignment of project governance with UOB project delivery standards whenever applicable

· Anticipate project needs and make recommendations. Act as a central point of contact for business and technical issues and interfaces with interested parties across the Company to ensure programme/project success

· Plan and execute change management activities and communications required

· Implement and maintain processes for reporting progress from the various GIS teams to programme/project steering committees

· Prepare and deliver reporting materials for programme and project governance forums ensuring timeliness, accuracy and relevance of data.

· Track/budget project budget information, planned vs actual spend

· Ensure Project delivery methodology is adhered

· Conduct process assurance peer review on other GIS projects to ensure project delivery methodology is followed

Job Requirements

• Degree in Computing or related discipline to support job requirements.

• At least 8 years of experience in Programme/Project management under a Project Delivery/PMO function.

• Past experience in project management, business analysis in the area of Information and Cyber Security, overseeing implementation of Information and Cyber Security solutions, capabilities and service models/processes

• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently

• Adaptable and comfortable working in a dynamic environment

• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g. RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).

• Strong client management and interaction experience

• Strong persuasion and negotiation skills including conflict resolution skills

• Strong analytical and critical thinking skills, meticulous with attention to details

o Ability to identify and improve on work & process inefficiencies.

• Pro-efficient in MS Project, Confluence, JIRA

• Pro-efficient with SDLC, AGILE methodologies

• Pro-efficient in the following would be an advantage:

o MS Sharepoint/HTML

o End to end implementation of either of the following

§ Database activity security monitoring solutions

§ Cloud Security related solutions

§ Network Security related solutions

§ Endpoint Security related solutions

§ Active Directory / Identity Management related solutions

§ Infrastructure e.g. Server Security relation solutions

Soft Skills

• Good organization skill, able to multi-task and work under pressure.

• Adaptable and comfortable working in a dynamic environment.

• Excellent time management and is able to prioritize work.

• Strong analytical and critical thinking skills, and meticulous with attention to details.

• Team player, able to work independently or in a team with minimal supervision.

• Good communication, writing and presentation skill.

• Good stakeholder engagement and vendor management skills.

You are

With minimum 6 years of experienced in corporate Event Management, self-driven, highly motivated, value environmental respect and you are excited by success. You see yourself as a business partner, pragmatic, and solution oriented. You enjoy result driven, dynamic, and creative environment. You want to make a difference in a human-sized company.

Your Responsibilities

• Identify new business opportunities, develop event concept / strategies, bid writing & effectively present proposals to client

• Proven track record of achieving and exceeding client’s expectations delivering successful regional / international events

• Excellent communication and interpersonal skills to develop and maintain strong connections with clients, vendors & colleagues

• Proven track record of achieving and exceeding client’s expectations delivering successful regional / international events

• Ability to work independently and/or in cross-functional teams

• Manage budget and project P&L

• Manage a team

• Your Perks

• Multicultural and inclusive work environment.

• Dynamic and stimulating company where everyone has a say

• Flexible and result driven management

• Cross training & attractive career opportunities

• Bonuses based on the company’s results

• Paid personal project every 3 years with 2 weeks additional holidays

We are

Headquartered in Switzerland with regional offices in Singapore, France, Rwanda, Kenya, South-Africa and China, planitswissis part of a group offering a variety of innovative event solutions worldwide, from the exclusive design and production of your events in person or via streaming, to the rental of equipment for your events. With the opportunity to bring thousands of customers into our world of creativity, planitswissis ready to reshape the future of meetings, public and corporate events.

Joining our team means being part of a thrilling adventure where creativity, technology, and innovation converge.

Has this opportunity triggered your interest?

Send us your CV with references by email to [email protected] (please indicate the job position you are applying for in the subject of the email).

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Senior Manager / Assistant Director (Research) who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Senior Manager / Assistant Director (Research)

Specific Job Responsibilities

As Senior Manager / Assistant Director (Research), you will be responsible for:

(i) Developing plans and grant schemes that will build up AI research capabilities and support the translation of research

(ii) Working with agencies and companies to leverage research to drive sectoral outcomes. This would include identifying major use cases, resolving stumbling blocks and putting place necessary research infrastructure

(iii) Engaging international research organisations to strengthen Singapore’s research network and profile

Who will you work with in achieving these objectives:

You are part of a larger network of agencies that are working together to achieve the client’s goals. You will also work closely with public research institutions and industry corporate labs.

What makes this role unique, and what will you learn?

This is a strategic area of work and you will have the opportunity to help make Singapore one of the top places in the world to do AI. You will be part of a dynamic team that is operating in an exciting and fast-moving environment.

Requirements

An ideal candidate should possess the following:

· At least 5 years of working experience in conceptualising, structuring, and implementing technology partnerships

· Familiarity with AI technology and capabilities

o This role will require you to be sufficiently familiar at a savvy user / technology translator level as you will need to speak with highly technical experts as well as business leaders. We don’t need you to be a researcher, but we need you to be able to talk credibly to one.

· Experience working in the public sector or in a research organisation

Personal traits:

· Self-starter with strong organisational and coordination skills who is able to multi-task and get things done in a fast-paced environment

· Strong communication and interpersonal skills to engage a wide spectrum of external and internal stakeholders, and orchestrate collaborations with stakeholders

· Resourceful and proactive, able to work around ambiguity

· Strong team player able to contribute and lead in a cross-functional team

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Roles & Responsibilities

• Lead and manage OS teams, ensuring efficient operations, high-quality service delivery and effectively prioritizing tasks to achieve goals under tight deadlines.
• Manage the OS contract portfolio to ensure alignment with corporate policies.
• Spearhead tender/contract review exercises for Workplace Services.
• Plan and execute key initiatives and projects to enhance the workplace experience and boost employee productivity.

Job Requirements

• Degree holder, preferably in business administration
• Preferably with 5 years of diverse work experience with at least 2 years in a managerial role within a large organization.
• Good interpersonal skills, including written and spoken communication.
• Proficient in MS Office and G Suite.
• Detailed, organised, and able to work independently.
• Resourceful, self-motivated, and able to multitask.

Duties & Responsible :

• To ensure the toolbox meeting is conducted for his direct workers and subcontractors and attend all toolbox meetings early morning and Liaise with the client.
• Manage and lead the operations team.
• To monitor and control the progress of work. Oversight of all operations in the company, reporting directly to the management making critical decisions relating to the ground management of operational assignments and manpower deployment matters.
• Ensure all authority-related requirements are followed during the execution of work and liaise with authorities if required.
• Manage the project scope and changes and escalate the issues where necessary.
• To provide quality assurance to ensure all the works under his responsibility are executed in accordance with proper & established work standard procedure
• Conduct management and project-related training for the team members, whenever required.
• Monitor sub-con works and attends meetings to ensure the execution of work is smooth.
• Render support to the project manager to liaise and coordinate with other Contractors to ensure the smooth execution of works under his responsibility.
• Be able to go to the dormitory daily and liaise with the workers and solve issues where required.
• Able to work odd hours as and when required.
• Any other ad-hoc duties.

Requirements:

• Bachelor's Engineering Degree or Equivalent.
• Excellent communication, leadership, presentation, and negotiation skills.
• A strong work ethic, willingness to work with a close management team, and ability to multitask and problem solve and master new concepts within a short period of time. Able to move around and work as a front liner when necessary.
• Must be proficient in Microsoft Office.
• Experience in Project Tendering

Project Manager

As the Project Manager you will lead the design, development, and deployment of solutions focusing on Video analytics and surveillance related system integration.

Key focus is to understand the business requirements then design integration solutions that meet their needs, develop comprehensive integration plans and technical specifications and provide the technical guidance and support to ensure the successful delivery of the integration solutions development.

Mandatory Skill(s)

● Degree in Computer Science, Software Engineering, Engineering;

● Possess a track record of steering project management roles, prominently in the Video analytics industry

● Demonstrate extensive comprehension of video management systems, alongside video analytics and associated technologies;

● Leadership in shepherding development teams and orchestrating intricate integration projects;

● Good at troubleshooting and meticulous attention to detail;

● Familiarity with video-related protocols and compression standards like RTSP, H.264;

● Strong skills in communication, consulting, negotiation, and conceptualization;

● Excellent communication skills, emotional intelligence, and ability to influence key decisions, mediate conflicts, and build consensus both internally and externally

● Project Management Professional (PMP) certification is a plus

● Proven experiences in handling CCTV/ Video analytics related project

● Deep understanding in Agile development for software products

● Experience with project management software tools

● Excellent working attitude, problem-solving, critical thinking, presentation, and negotiation skills

● Excellent client-facing and internal/external communication skills

● Solid organization skills including attention to detail and multi-tasking skills

● Proficient in planning, managing, delegating, and coaching

● Self-driven; results- and customer-oriented

Desirable Skill(s)

● PMP certified, python, project management tools

Responsibilities

● Lead development teams in the implementation of integration solutions, providing guidance and support throughout

● Oversee the deployment process, encompassing rigorous testing, configuration, and hands-on client support

● Curate comprehensive technical documentation, serving as a go-to resource for integration solutions;

● Offer training and support to both internal teams and clients, ensuring seamless adoption and troubleshooting assistance;

● Remain abreast of industry advancements, consistently seeking avenues for enhancing and innovating integration solutions

● Lead, plan and drive large scale project that focus on CCTV installation and video analytics

● Coordinate internal resources and external parties/vendors for flawless execution of assigned projects

● Ensure that assigned projects are delivered on-time, within scope and within budget

● Upfront planning to ensure resource availability and allocation

● Develop a detailed project plan to monitor, implement and track progress

● Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.

● Perform risk management to minimize potential risks. Report and escalate to management when needed

● Manage the relationship with customers and relevant stakeholders

● Perform other related duties as assigned

● Develop spreadsheets and PowerPoint to document needs and update

Responsibilities

• Provide upscale guest service experiences for clients
• Ensure clients are properly greeted upon their arrival
• Monitor daily bookings and ensure assigned rooms are prepared prior to cusomter coming
• Promptly address guests’ requests
• Actively listen to and resolve complaints
• Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
• Manage guest relations team to ensure we comply with all standards and operating procedures
• Appraise team’s performance and produce regular reports
• Examine daily duties, assign tasks and check on progress
• Analyze customer feedback from guests and online reviews and suggest ways to improve ratings
• Establish friendly relationships with regular clients

Requirements and skills

• Proven work experience as a Guest Relations Manager or similar role
• Understanding of all bar management best practices and relevant laws
• Proficiency in English; knowledge of other languages is a plus
• Customer service drive with outstanding communication and active listening skills
• Excellent problem-solving and multitasking skills
• Leadership skills along with the ability to motivate a team into high performance
• Ability to work flexible hours
• Strong sense of responsibility and a professional presentation

Business Development Manager

Responsibilities:

· You will help in the product positioning and building the go-to-market strategy for new Graymatics’ products or existing Graymatics’ products in new markets.

· Gather and organize product feedback and industry trends as input for product development.

· Handling APAC clients in terms of understanding their requirements and focus on delivering the right solution on right time with the help of engineer team support.

· Strong sales follow-up which would drive the clients towards closure.

· Supporting and guiding team members in sales process for smoother conversions.

· Analyze and track competitive threats and trends within the industry and provide Strategic evaluation.

· Work with engineering in defining new product specifications, User Interface and to prioritize incoming product requests.

· Provide sales support in RFP responses as necessary or presentation customization.

· Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands

· Preparation of presentations about the products or services with all their values for the usage of the sales department

Job Requirements:

· MBA in business, marketing, communication or any other related field from top university.

· Experience in Business development and Direct sales with strong follow-up, client relationship and negotiation skills.

· Understanding of marketing strategy, product development, advertising, lead generation through existing clients and incremental sales by retaining existing clients.

· Must be passionate & enthusiastic with a "hands on approach." Have an entrepreneur mindset.

· Building relationship with local clients and generating business with the help of influencers.

· A team-player and adaptable to changes in the business environment.

· Engaged with customers to resolve their complaints and issues and thereby paved way

for increased customer satisfaction.

• Monitor sales performance and prepare regular reports to track sales progress towards goals.
• Collaborate with marketing department and product manager to develop sales tactics, promotional material, and products offering.
• Develop and execute strategic sales strategies to achieve sales budget and expand market share in sales channels.
• Monitor sales and GP to ensure profitability at company level.
• Lead and motivate the sales team to achieve individual and team goals.
• Identify new business opportunities and potential customers to drive business growth.
• Provide accurate sales forecasts(value), and sales report to senior management.
• Providing sell-in and sell-out data to ensure good monitoring of inventory management.
• Build good rapport with customers to ensure good business opportunities.
• Monitor A&P spending and performance regular updates to keep track of amount spend.
• Perform other duties and responsibilities assigned by the SBU Head.
• Diploma/Bachelor's degree in Business, or related field.
• Proven track record of successful B2B sales.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated, target-oriented, and results-driven.
• Strong networking and relationship-building skills.
• Proficiency in Microsoft Office.

Scope of Responsibilities (but not limited to):

People and Culture:

• Engage with our colleagues to gain an understanding our people and culture and brainstorm ideas to enhance our Employee Value Proposition.
• Encourage a culture of open communication to enhance employee’s job satisfaction and productivity.
• Develop and implement employee engagement initiatives to create a positive and inclusive work culture, etc.
• Plan and coordinate social events to engage employees and promote diversity and inclusion.

Compliance and Procedure:

• Manage exit interviews and offboarding procedures with care and adherence to legal and company policies.
• Document processes and maintaining records
• Work with stakeholders on performance review plans and support performance management of poor performing employees, including the development of a Performance Improvement Plan

Onboarding/Orientation:

• Ensure all documentations, assets and access are in place by start date for seamless onboarding experience
• Facilitate engaging orientations and onboarding sessions to welcome new employees and help them integrate smoothly

Talent Acquisition:

• Work closely with different stakeholders to understand our hiring needs and manage end-to-end recruitment.

Operations:

• Assist Project Directors/Project Managers with human resources planning and staff allocation in accordance with project budgets.
• Determine the company's capacity to interview and shortlist candidates to meet the staffing requirement of projects, assign personnel to projects and assign/hire staff to projects based on their skills and experience.
• Attend to customers’ needs and queries.
• Collaborate on resource management with HR departments on Employees relations and payroll.
• Provide ongoing resource management and related support (eg. monitoring staff utilization, workload, and overtime hours)
• Mitigate resource concerns by reallocating resources, adjusting goals or assigning additional staff.
• Plan and administer training and development programs
• Handle various HR related tasks, including employee inquiries, reports, and ISO audits
• Collaborate with HR, keep abreast and familiar with Employment Act, Tripartite Standards and Guideline and trends in resource management in the IT industry
• Any adhoc duties assigned from time to time.

Desired Skills & Expertise:

• Diploma in Information Technology and or Human Resource Management, or any relevant field of study
• Min 5 years of experience in recruitment and business developments.
• Well-versed with Singapore’s labour laws and fair employment guidelines
• Excellent interpersonal and communication skills
• Bilingual in English and Mandarin (in order to communicate with Chinese speaking staff and employees feedback and concerns)
• Tenacity to work under pressure and within tight deadlines.
• Ability to multi-task with minimum supervision.
• Able to explore new recruitment channels/methods
• Recruitment in IT Outsourcing and Managed Services industry would be an advantage
• Candidate with CEI basic, a MUST.
• Proven track record of successfully recruiting and placing candidates in a variety of roles and industries
• Strong networking and relationship-building skills
• ONLY Singaporean need to apply

How to Apply:

Interested professionals who have the above experience/skills are encouraged to send your latest resume in MS Word/PDFformat.

Please provide the following for speedier processing and confirmation of interview:

• Personal details
• Reasons for Leaving (Past & Present Employment)
• Last Drawn Salary
• Expected Salary
• Date of Availability

We regret only shortlisted candidates will be contacted for further discussion.

Reporting to: Head of Brand/ & Director of Brand & Marketing

Job Description & Requirements

Assist the Head of the Brand in merchandising, inventory management and channel/ retail store management functions of the assigned brands.

Responsibilities:

• Attend seasonal sales meetings and plan merchandise assortment with category mix and range planning based on OTB and historical data.
• Formulate pricing strategies based on target GP% and conduct comparison analysis against regional and competitors’ pricing.
• Coordinate shipment schedules with overseas and internal shipping departments according to a payment plan.
• Execute allocation and manage the consolidation of stocks.
• Review sales by channel and plan marketing calendar to achieve sales and GP targets.
• Review inventory and propose action plans for slow-moving merchandise.
• Liaise with the marketing department to execute promotion strategies in line with product launches.
• Build strong rapport and open communication with the retail team.
• Provide advice to create an optimal retail brand experience through VM change and regular store visits.
• Conduct seasonal product training for the retail team.
• Analyse sales results and prepare management reports for monthly reporting.
• Conduct market research to keep up-to-date on industry trends and competitors’ strategies.
• Support in events or new shop openings.
• Manage & lead team members under direct supervision on their assigned responsibilities.
• Any other duties assigned.

Requirements:

• Minimum 4 years working experience in a Buyer or Merchandising role.
• Proven ability in sales & order forecasting and inventory management for multiple brands.
• Able to multi-task in a fast-paced environment.
• Analytical, organised and possess an eye for detail.
• Good communication and interpersonal skills.
• Able to work individually as well as in a team environment.
• An interest in outdoor sports or learning the technical aspects of products would be an added advantage.

If interested, please submit your updated resume indicating your current/last drawn and expected salary, notice period and reason for leaving.

This is a full-time on-site role for a Sales Manager at Onebyte Pte Ltd located in Singapore. The Sales Manager will be responsible for managing and leading a sales team, developing and implementing sales strategies, and meeting sales targets. The Sales Manager will also be responsible for building and maintaining relationships with clients, identifying new business opportunities, and providing excellent customer service.

Qualifications

• Sales and Business Development skills
• Proven track record in achieving sales targets
• Experience in managing and leading a sales team
• Excellent communication and negotiation skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of the Singapore market and industry
• Bachelor's degree in Business Administration or related field
• Experience in the IT industry is a plus
• Chinese Speaking background is a plus point as we have chinese speaking counter parties to liaise directly with

Job Description & Requirements

· Apply workplace Information and Communication Technology (ICT).

· Conduct interviews.

· Contribute towards a learning organisation.

· Develop a work team.

· Develop service operations.

· Develop service recovery framework.

· Facilitate innovation and lead team leaders to implement change.

· Facilitate the implementation of a productivity framework.

· Lead team leaders to develop business strategies and governance management.

· Lead workplace communication and engagement.

· Manage and review systems and processes.

· Manage crisis situations.

· Manage innovation in the business function.

· Manage laundry operations.

· Manage linen and uniform room operations.

· Manage loss/risk prevention.

· Manage workplace challenges with resilience.

· Monitor and reward performance across teams to manage achievement of results.

· Provide information for management to make decisions.

· Review and implement financial controls.

OTHER DETAILS

· Required to work on weekends & public holidays.

· Required to work on night shift

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Singapore Squash Rackets Association (SSRA) is the National Sports Association (NSA) for the sport of Squash in Singapore. We are governed by Sport Singapore (SportSG) and is a member of the Singapore National Olympic Council (SNOC), Southeast Asian Squash Federation (SEASF), Asian Squash Federation (ASF) and World Squash Federation (WSF).

SSRA was formed in 1970 and we are an Institute of Public Character (IPC) charity organisation. SSRA aims to promote, support and advance the sport of Squash in Singapore through our core values of Integrity, Teamwork and Diversity.

Programme Manager - Community Outreach

In line with our mission to promote, support and advance the Squash in Singapore, SSRA runs community outreach initiatives in concert with Sport Singapore’s Vision 2030 – Live Better Through Sport. With Squash set to make its Olympic debut at the Los Angeles 2028 edition, SSRA is looking to further our initiatives to widen the reach of our sport to further strengthen our Pathway Development programme.

We are looking for an enthusiastic and resourceful Programme Manager to develop, manage, and oversee our Community Outreach and related programmes. The ideal candidate will have a sharp business mind and proven ability to strategize and implement effective programme initiatives to grow our sport.

Objectives of Role

• Manage and grow the MARIGOLD Tryout and Follow-Up Programmes as part of our Pathway Development programme.
• Conceptualise, plan, strategize and execute squash outreach programmes, with the primary aim to extend the reach of squash to a diverse community, in concert with the objectives of SSRA, Sport Singapore and Ministry of Culture, Community and Youth (MCCY).
• Oversee multiple initiatives and projects to ensure programme goals are achieved.
• Be a key personnel in pitching for programme partnership and sponsorship with external parties.

Roles and Responsibilities

• Work closely with programme partners/sponsors, cross-functional teams and vendors to deliver the scope, deliverables, resources, work plan, budget and timeline of initiatives.
• Champion the programmes to extend reach of squash in the Ministry of Education’s National School Games (NSG) and Co-Curricular Activities (CCA).
• Prepare proposal and project documentation required for funding of initiatives and projects, as required.
• Develop and manage budgets for the initiatives and projects and be accountable for delivering against programme goals.
• Plan and run social media campaigns relevant to the programmes and events.
• Manage all communications and feedback to and from stakeholders.
• Review programme initiatives and projects to ensure relevance and effectiveness, and when required, produce reports to support findings.
• Participate and support all SSRA organised events, working closely alongside the Events and High Performance teams.
• Support the national-level Events and Programmes, when required.

Other Information

You will enjoy a very casual and friendly work environment, with flexible dress code and working hours.

If you are a sports fan, you will be at the Sports Hub and amongst many Singapore’s top athletes who train in the same venue.

Please note that due to the nature of the work and industry, there will be work on certain weekends and evenings. There needs to be some flexibility in working hours and where applicable, individuals will be compensated with time off in-lieu.

Skills, Qualifications and Personal Traits

• Preferred Bachelor’s Degree in Sports Management, Marketing, Business Management or related discipline. Diploma holders with experience are welcome to apply.
• Preferred two years of relevant experience in the sports, wellness or education industry. Experience working within National Sports Associations or trade/social organisations will be an advantage.
• Conversant with social media platforms, with an interest for keeping abreast of related trends.
• Advanced level in MS Office (Word, Excel, Outlook, PowerPoint) to be able to produce reports and presentations; desktop publishing will be an added advantage.
• Thinks outside the box, but realistic and rational on possibilities.
• Possess resourcefulness and acute analytical skills, with a keen eye for detail.
• Meticulous, and understands the importance of excellent organisation skills.
• Generally pleasant character who enjoys communicating and working with people.
• Must enjoy a strong and active interest in sports and wellness.

This job description is not to be regarded as exclusive, or exhaustive. It is intended to serve as a synopsis of the scope of work, and shall be amended accordingly, based upon the changing needs of the SSRA. Other duties commensurate with the level of the post shall be further determined by the SSRA, where applicable.

• Relevant working experience as Project Manager/Scrum Master in at least 2 Agile/Waterfall project development life cycle.

• Strong project management skills to manage projects with challenging timeline, changing requirements

• Strong stakeholder management skills to manage external dependencies, business users and management to report blockers and progress, and able to articulate clearly the project status

• Relevant experience in web-based development.

• Working experience in any Microsoft technologies.

• Familiarity with governance, audit in enterprise IT environments.

• Working experience in government environment

• Strong analytical, conceptualisation and problem-solving skills.

• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

• Results and customer oriented.

• Experience in Cloud – AWS and Azure.

• Team player with strong organization and people handling skills.

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders