Job Responsibilities:

· Seated within the Digital cards team

· Oversee the end-to-end management of daily operations in the card acquisition process.

· Collaborate with internal teams to review and enhance existing processes and policies, aiming to improve the customer journey and reduce demand.

· Streamline and automate the card application and fulfilment process.

· Analyse the customer journey to gather requirements for automating campaign fulfilment and address all exception scenarios to minimize call volume.

· Handle and resolve customer exceptions related to onboarding and credit card applications.

· Lead the standardization of internal processes across acquisition fulfilment and drive efficiency through report automation.

· Conduct accuracy checks on daily, monthly, and ad-hoc reports, ensuring timely completion with zero errors.

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in related discipline

· Minimum 2 years of relevant banking experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

E-commerce Fulfilment Specialist (Retail support)

• Location: Rochor
• Working Days: Mon to Sat, 6 Days work week
• Working Hours: 9am - 6pm
• Salary: S$ 2,500

Responsibilities

Process E-commerce order and inventory updating

• Orders processing in various e-commerce in a timely and accurately manner.
• Handle all customers’ enquiries received
• Familiar with Shopee, Lazada, Tik Tok and website etc
• Regularly update and ensure adequate inventory levels

Set-up and manage website and e-commerce sales/promotion

• Manage and assist in the product content, images, promotion mechanics and pricing update/ upload on the eCommerce Channels and website
• Overall manage / edit product descriptions and pictures for online platforms
• Promote and manage online sales and presence.

Provide Social Media support campaign

• Manage the Group’s digital marketing front: Facebook, Instagram, Google (Analytics and Ads) - includes content creation and analysis of each campaign’s data
• Any other ad-hoc duties as assigned by Management

Retail support

• Serve walk-in customers at our physical retail store
• Display and replenish stocks for other retail outlets
• Pick and prepare goods for delivery

Requirement

• Min 2 years experiece in related field
• Hands-on experience with eCom Marketplace Channel

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

Gift Processing:

• Process gifts in all methods of payments, and clarify any missing, incomplete or vague information with donors in order to credit donors’ funds to NUS accurately.
• E-file official gift receipts in shared folder and respond to donors’ queries (if any) in order to be accountable to all donors for their gifts in a secure manner.

Gift thank-you letters:

• Search donor giving status, alumni graduation year, Trigger, track, and mail out the Dean’s thank-you letters to donors, as well as draft the templated thank-you letters in order to ensure donors are thanked in a timely manner.

Provide Administrative support:

• Monitor and promptly attend to queries received through the school’s giving email account.
• Provide support to fundraising campaigns (e.g., expense tracking, vendor coordination, simple collateral design)
• Responsible for administrative duties like Event logistical support (e.g., preparing name tents, mock cheques, booking of venues and car park lots, etc.).
• Printing, inserting, labelling and mailing of periodical materials/documents to students and donors.
• Processing of invoices and paperwork.
• Yearly inventory stock taking, and other ad-hoc duties, in order to ensure smooth operation of the Development team.

Merchandise:

• Source, order, purchase, and receive department merchandise, gifts and collaterals, as well as monitor and replenish stocks.

Donor records and database:

• Record and compile changes in donors’ mailing and email addresses, in order to maintain an updated donors’, contact database

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, 8.30am - 3.30pm (Part-Time)
• Temporary Contract-based

This advertisement is recruiting for two positions of Non-Teaching Administrative Assistant.

If successfully selected, you will be seconded to MOE primary school located in Ubi.

Contract Period: From 1 January 2025 – 31 December 2025

Personnel to be deployed at the following hours:

Teacher Aide (1)

• 32.5 hours per week based on a 5 -day work week (excluding a 30 minutes break per day)
• Mondays to Fridays: from 7.00 am to 1.30 pm.
• The above work schedule is inclusive of a 30-minute break and also applicable to school holidays.
• Contract Period: 01 Jan 2025 to 31 Dec 2025 (12 months)

Teacher Aide (2)

• 40.50 hours per week based on a 5-days work week
• Mondays to Thursdays : from 7:30am to 4:30pm
• Fridays: 7:30am to 2:30pm
• The above work schedule is inclusive of a 45-minute break, and is also applicable to school holidays.
• Contract Period : 01 Jan 2025 to 31 Dec 2025 (12 months)

Start and end dates are subject to confirmation by the School.

The service required are set out as follows :

Teacher Aides (1) to (2)

Recess Duty

• Daily supervision duty at Canteen during recess time (6 recesses a day) and lunch time (up to 2 lunches 3 times a week)

Teacher Relief Support

• Relief duty in looking after pupils in classes/CCAs that have no teachers in attendance during/after school as assigned by Year Heads.

After-School Dismissal Duty

• Daily supervision duty at the main gate during dismissal time.

Exam Matters and Teaching Materials

• Prepare teaching resources for teachers and department heads.
• Scan Optical Answer Sheets for P3 to P6 exams.
• Check, count and sort report books according to class register numbers after exams.

Other Duties

• Updates P1 to P6 class allocation at the end of the year.
• Print and check mass class allocation input.
• Assist in pre-event duties for Prelims and PSLE duties such as putting up labels and seating plans in all classrooms.
• Support in Prelims and PSLE duties as liaison officers on all days of examinations (Oral, Listening, Written)
• Assist in pre-event administrative duties for P1 Orientation.
• Collate and place food orders for all exam standardisation exercises during school examination periods (WA1, WA2, Prelims, SA2).
• Assist in packing goodies bags for events like National Day, Teachers’ Day, Children Day events and counting of pamphlets.
• Collate pupils’ and parents’ feedback from pupils’/parents’ surveys.
• Taking down and typing out minutes of Contact Time meetings.
• Data entry duties as assigned by Principal, Vice Principals, Head of Department and Year Heads.
• Perform any other duties as assigned by Principal, Vice Principals, Head of Department and Year Heads.

The personnel shall minimally have the following qualifications, skills and experience:

• GCE ‘O’ level or equivalent.
• Proficient in English Language and Chinese Language.
• Proficient in Microsoft Word and Excel.
• Preferably with similar experiences working with children aged 7-12.
• Must be a team player.
• Good interpersonal and communication skills.
• Able to multi-task and work independently.
• Medically fit.

Student Support

• Respond to all enquiries (email, telephone and walk in) providing advice when necessary to prospective parents, ensure that the school provides all applicants with the relevant and accurate information;
• Assist the Manager with all matters relating to student admissions, including student contract, student pass application, insurance coverage, etc;
• Keep prospective pupil files up-to-date;
• Work with internal departments to ensure the smooth transition of student transfer;
• Responsible for maintaining the admission database for the school management review;
• Work closely with Finance on all matters pertaining to the fee payment, such as student tuition fee, agent commission, etc and ensure the correct procedure is followed;
• Collaborate with the team to conduct student surveys, collate data and produce a report for trend analysis.
• Participate in the school committees and events as and when required;
• Any other duties commensurate with the nature of the job, as determined by the school.

Marketing

• Plan and organise all the school tours by prospective parents, including staff liaison and all related matters;
• Negotiate contracts with agent and to promote and market the school, establish distribution networks and develop distribution strategies;
• Produce slides and seminar materials for marketing events;
• Produce brochures and marketing materials for management approval;
• Organise, coordinate and participate in local/overseas promotional activities and open house, work with internal school departments, agents, parents to market products and services.

Requirements:

• 2-3 years of work experience in the educational industry;
• Bachelor’s degree or diploma in a relevant field;
• Team player with positive, cheerful, helpful work attitude and initiative;
• Capable of independent and committed effort, with good organisation & interpersonal skills;
• Proficiency with Microsoft Office is a must;
• Possess good written and spoken communication skills;
• Marketing knowledge will be an advantage.

Work Location: Bartley

Working Hours: Mondays to Fridays: 7.00am to 4.00pm, inclusive of half hour lunch break

Contract Period: From 1 January 2025 – 31 December 2025

Job Description

o Support basic administrative duties such as PRINTING, photocopying and faxing.

o Greet and welcome visitors

o Answer, screen and forward calls

o Attend to queries. (e.g. provide basic and relevant information) in person or via phone calls

o Handling mail and deliveries

o Attend to students who are sick and those seeking permission to leave school.

Job Requirement

• GCE N Level or equivalent (Qualification)

• Must be able to use a computer for basic administration work.

• Must be able to operate the high speed multifunction printer MFP.

• Preferably have one year of work experience in a government school environment

EA: 22C1322

EAP: R24124011

Job Scope

• Support the team of trust managers in the day-to-day administration.
• Assist in KYC process for bespoke team structures (e.g. periodic reviews, collation of documents).
• Assist with completion of documents and forms.
• Liaise with the operations team in reviewing, sending, and scanning of documents.
• Assist in any ad-hoc tasks or assignment.

Job Qualifications

• Diploma or Degree holder in any related field.
• At least 3 years’ administration experience in a banking environment.
• With excellent multi-tasking skills and present a high level of professionalism and good working attitude.
• Excellent written, verbal, and interpersonal communication skills.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Highlights

• Contract Duration: 6 Months.
• Nearest MRT Station: Outram Park MRT.
• 5 Working Days per Week.
• Hybrid working arrangement.

Responsibilities

User Acceptance Testing (UAT)

• Assist in preparing UAT test cases and scripts.
• Support UAT execution, log defects, and provide user feedback.
• Participate in basic system testing to ensure proper functionality.
• Coordinate with internal teams and vendors to address feedback.

Meeting Coordination

• Schedule and coordinate meetings with stakeholders.
• Prepare agendas and pre-meeting materials.
• Take meeting minutes and share follow-up notes with attendees.

Data Migration Support

• Assist with data cleaning for accurate migration.
• Support data mapping from old to new systems.
• Test and verify data migration integrity.
• Track and report data migration progress.

Financial Report Review

• Review financial reports for proper documentation.
• Verify data accuracy and highlight discrepancies.
• Ensure compliance with grant guidelines.
• Support internal audits and resolve any issues.

General Support

• Handle additional tasks as needed.

Requirements

• Singaporean only.
• Knowledge or experience in Finance/Accounting would be advantageous.
• Literacy in computer software (Microsoft Word, Excel, PowerPoint). Comfortable with reviewing e-documents.
• Minimum Degree.

Interested candidates please click “Apply Now”.

We regret to inform that only shortlisted candidates will be informed.

Angelle Patrick John

Fulfillment Team

BGC Group Pte Ltd

EA: 05C3053

We are looking for candidates that are looking for IT job.

Job scope as follow for the candidate:

• Provide technical support to ensure the smooth operation of PCs / NB/ Servers/Network switch/Router/Firewall/ printer through regular maintenance & housekeeping.
• Job also include diagnosing and resolving of hardware and software problems, installing software and new applications as well as providing advice and assistance to users.
• Cabling job

Willing to learn & responsible

Introduction to the Role:

Looking for a migration support engineer who will be part of an existing team. The overall objective is to assist with all technical support work related to project including infrastructure, application and user migrations.

Responsibilities:

• Assist in conducting quality assurance (QA) and UAT for applications to ensure they meet functional and performance requirements. Coordinate UAT efforts by engaging with testers and gathering feedback for further improvements.
• Support the packaging, promotion, and deployment of applications to the production environment. Facilitate application entitlements and revocations for end users as needed and troubleshoot any application-related issues.
• Perform cluster rebalancing and retrofitting tasks to optimize application infrastructure and ensure efficient resource allocation.
• Assist with image and infrastructure testing by troubleshooting issues, coordinating testing efforts, and collaborating with relevant teams to ensure smooth functionality.
• Manage and coordinate change requests (CRQs) related to project tasks. Ensure all stakeholders are informed of upcoming changes and that processes are followed.
• Provide support during user migration processes, including profile issue troubleshooting and remediation to ensure a seamless transition for users.
• Assist with device reclaim efforts and perform cluster rebalancing using VMware technology – vmotion via PowerShell scripts.
• Perform analysis on packaging priorities. Contribute to application rationalization to optimize the portfolio of applications.
• Organize and host bridge calls, ensuring clear communication between stakeholders, technical teams, and any other relevant parties to address project-related issues and updates.

Qualifications & Experience:

• Ability to execute pre-built PowerShell scripts effectively for various automation and system management tasks.
• Hands-on experience working with virtual desktops, virtual servers, and virtual infrastructure. Strong understanding of operating systems including Windows 10 and Windows 11, as well as enterprise applications.
• Demonstrated experience supporting a large group of users, particularly in an enterprise environment, with expertise in troubleshooting and resolving issues related to Windows 10, Windows 11, and enterprise applications.
• Strong written and verbal communication skills in English, with the ability to clearly convey technical information to both technical and non-technical stakeholders
• Solid technical foundation and working knowledge of a broad range of infrastructure teams, including engineering, storage, operations, support, and service desk. Ability to collaborate with teams across APAC and other regions.
• In-depth knowledge and experience working with VMware, including vCenter (VC), Horizon Cloud Service (HCS), vMotion is required.
• Previous experience working in a financial organisation environment is essential, with an understanding of industry-specific IT challenges and requirements.Willingness to perform system changes during weekends and weekday nights, as required for project needs or support functions.

We regret to inform that only shortlisted candidates will be notified / contacted.

Job Reference: Chloe 543426

EA Registration No.: R24122125, Yap Mei Zhen

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Job Scope:

• Assist users with technical issues related to software applications
• Analyze and troubleshoot software and application-related problems
• Create and maintain support process documentation and knowledge base articles
• Help with the installation, configuration, and updates of applications
• Work with development teams to report bugs and relay user feedback
• Provide training sessions to improve user understanding of software applications
• Track application performance metrics and user satisfaction
• Escalate complex issues to higher-level technical teams as needed
• Regularly communicate with clients to address their needs and provide updates
• Participate in testing new software versions or features prior to release

Requirements:

• Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
• Entry-level candidates are welcome; no prior experience required
• Passion for automation with a creative and adaptive mindset
• Strong communication skills to convey technical concepts effectively
• Product training will be provided
• Knowledge of PLC, Control/Automation, and IoT is advantageous
• 1 to 2 years of experience preferred

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

Candidates must have 8+ years of experience in production Support in a banking environment.

Must have exposure to technical requirements, analysis and development.

Knowledge of ITIL Concepts.

Knowledge of SRE Methodology for Incident management.

Requirements

Manage L2 Support for day to day incidents / service request.

Ensure all SLA defined for Production support are met.

Support the system architect in the raising and maintenance of technical debts.

Adopt SRE principles to help build a more robust and stable production.

Align with the providers and Infrastructure in respect to lifecycle or IT services.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Mission Description:

• Act as the primary subject matter expert for production processes and automation technologies.
• Collaborate with cross-functional teams to identify and implement process improvements and automation solutions.
• Provide guidance on best practices for manufacturing operations, ensuring compliance with industry standards and regulations.
• Support the design, implementation, and optimization of automated systems in the production environment.
• Conduct training sessions and workshops for staff on automation tools and production processes.
• Troubleshoot and resolve production-related issues, ensuring minimal downtime and optimal efficiency.

Profile Requirement

• Bachelor’s degree in Chemical Engineering / Bioengineering / Chemical & Biomolecular Engineering / Pharmaceutical Engineering or related field.
• Minimum 3 years of experience in pharmaceutical manufacturing, with a focus on automation.
• Strong understanding of regulatory requirements (e.g., cGMP, FDA).
• Proven experience in process optimization and automation system implementation.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication and collaboration skills.

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases, adhering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level & quality.

Requirement:

• At least 2 years working in an L2 Application Support Environment.

Core technical competency required:

• Linux; Unix Shell Scripting
• SQL (MYSQL/MSSQL)
• OpenShift/Docker

Good to have:

• AngularJS
• ActiveMQ
• Elastic Search
• Application Monitoring Tools
• CI/CD (Continuous Integration & Continuous Deployment)
• Python
• Microservices concept
• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.

Overview:

This position is for an experienced Engineer on the Desktop Support team responsible for partnering with both IT design teams and Level 2 Service Desk to provide support for core infrastructure and desktop technologies standard operating environment. It also involves hardware asset management. Managing the IT stockroom inventory to ensure enough stock is available for the base operations.

Responsibilities:

• Primary desktop support for Windows Operating System, Mobile Device Management.
• Infrastructure, Video Conferencing systems, and MS teams.
• Responsible for technical troubleshooting, data gathering and GAP analysis for issues impacting end users locally.
• Ensures consistent processes, procedures and technologies are utilized across enterprise environment.
• Understand and follow direction provided by the Application and System Services team leads and managers.
• Document recurring issues in the Knowledge Base.
• Document in detail case status and tasks / work completed with end users in the ITSM system.
• Follow the company’s critical incident process.
• Perform basic staging tasks such as assembling computer components, imaging/copy hard drives, asset tagging, repackaging equipment.
• Work with Field Service/Project teams to ensure the proper equipment is allocated for work orders.
• Maintain inventory controls over tools.
• Provide reports supporting the asset inventory using excel and other tables as needed.
• Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of asset life cycles.
• Good knowledge with supporting business applications is required.

Required Qualifications:

• Bachelor’s degree in IT or Computer Science preferred.

Preferred Qualifications:

• Support Certifications, desired:
• Microsoft Certified Professional.
• Microsoft Certified Technology Specialist.
• Technologies - Candidate must have minimum 5 years combined experience and be proficient in supporting the following technologies:
• Windows 10 Operating System advanced troubleshooting; proficient using Windows registry.
• Microsoft Office Suite (2010/2016) advanced troubleshooting.
• Hardware troubleshooting with the ability to pinpoint hardware vs. software issue.
• General knowledge/troubleshooting for Macs.
• General knowledge/troubleshooting for Networking.
• General knowledge of Microsoft Intune.
• General knowledge/troubleshooting for MFDs.
• Mobile Device Management and Mobile Web Apps, iOS, etc.
• Active Directory Administration and Infrastructure Design.
• Office 365 and MS teams.
• Understand and troubleshoot Azure MFA.
• Desktop imaging.
• Strong customer service skills.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

About the Client:

Our client is a Reputed Bnak.

Responsibilities:

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
• Solicit customers feedback and identify problem trends for improvement actions.

Requirement:

• Minimum of ITE, 'O' levels. Open to consider candidates without experience ( training will be provided )
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with passion to deliver quality customer service.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Willing to work staggered/rotational shifts including weekends and Public Holidays to support Contact Centre service operations.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

To coordinate between Application and Infrastructure Teams to implement the Infra Requirements for Applications

Responsibilities and Duties

• To coordinate in setting up Infrastructure and support Application Infra needs
• Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards
• Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary
• \Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects
• Researching and recommending solution that best meet business needs and enterprise operational requirements
• Provide technical support to application development teams
• Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact
  

Qualifications

• Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms
• Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases
• Knowledge in Networking (F5 GTM/LTM or any other SLB)
• 5 Years minimum professional experience and 3 Years minimum relevant experience
• Experience in banking or financial services institutions preferred
• Will need to work in shifts and in weekends
• Team player to work with multiple teams and teammates

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$6,000

Shift Schedule:

Transport is claimable for early (before 7 AM) or late (after 11 PM) shifts.

• Morning shift: 6 AM to 3 PM
• General shift: 9 AM to 6 PM
• Afternoon shift: 2 PM to 11 PM
• Night shift: 10 PM to 7 AM

Job Overview:

• We are seeking an Infrastructure & Container Platform Support Engineer to collaborate with both Application and Infrastructure teams, ensuring the seamless implementation of infrastructure requirements for various applications.

Key Responsibilities:

• Collaborate with teams to set up and support the infrastructure required for applications.
• Ensure optimal performance, security, and compliance of operating systems, middleware, and databases, in line with bank standards (security patches, bug fixes, end-of-support (EOS) updates, ISCD compliance).
• Provide hands-on technical expertise and senior-level guidance to application teams as required.
• Respond to incidents promptly, investigate issues, and provide temporary or permanent solutions related to middleware, operating systems, and database performance, capacity, resiliency, stability, replication, and other critical components.
• Research and recommend solutions that align with business needs and enterprise operational requirements.
• Offer technical support to application development teams.
• Assess and validate releases of middleware, operating systems, databases, and associated tools to ensure compliance and minimize potential disruptions.

Requirements:

• Minimum of 5 years of professional experience, with at least 3 years of relevant experience in infrastructure and platform support.
• Bachelor Degree in Computer Science, Information Technology, Electrical and Electronics Engineering or in a related field.
• Strong knowledge of Kubernetes, Docker, Jenkins, DevOps practices, and other container platforms.
• Proficiency in Linux and Wintel operating systems, and experience with databases like MariaDB or other relational databases.
• Familiarity with networking technologies (F5 GTM/LTM or similar load balancing solutions).
• Previous experience in the banking or financial services sector is preferred.
• Willingness to work shifts, including weekends and public holidays.
• Strong teamwork skills, capable of working effectively across multiple teams.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630