• Perform warehouse planning and layout plans
• Update data in MS Excel
• Able to report operational maintenance, improvement or repair needs to superior
• Allocate drivers and attendants to project lorries
• Report any warehouse incidents to superior
• Comply to HSE and ISO standards
• Perform any other ad-hoc projects or duties as assigned

Responsibilities:

- To be responsible for all routine clerical duties such as attending telephone calls, typing, filing, general data entry and other administrative paperwork

- Updating the database regularly

- Ad-hoc duties as assigned by superior/ management

Requirements:

- Minimum Higher Nitec or Diploma in any field or equivalent

- Proficient in Microsoft Office (words /excel /powerpoint)

- On-the-job training will be provided

- Strong willingness to learn

- Able to work independently & multi-task

- Able to commence work immediately or within a short notice

Job Summary:

We are seeking a motivated and detall-oriented individual to join our team as a Logistics Assistant. The primary responsibility of this role is to support the daily operations of our logistics department. Basic data analysis skills are required to excel in this role.

Responsibilities:

1.Monitor and evaluate the performance of third-party logistics (3PL) providers, ensuring adherence to service level agreements and key performance indicators.

2. Conduct root cause analysis to identify and resoive any issues or inefficiencies in the logistics process.

3.Regularly check for stuck parcels and take necessary actions to ensure timely delivery.

4.Assist in monthly 3PLvolume forecasting. analyzing histoncal data and trends to predict future demand accurately.

5.Collaborate with internal teams to gather and analyze data related to logistics operations. identifying areas for improvement and implementing necessary changes.

6.Assist in the development and implementation of logistics strategies to optimize efficiency and reduce costs.

7. Prepare reports and presentations on logistics performance,highlighting key findings and recommendations.

8.Maintain accurate records and documentation related to logistics activities, such as performance reports, root cause analysis findings. and forecasting data.

9.Stay updated with industry trends and best practices in logistics management and data analysis.

10.Provide general administrativo support to the logistics department as needed.

Requirements:

1. Minimum diploma in logistics and/or supply chain management or relevant studied,

2. Basic understanding of logistics processes and terminology. 1-2 years logistics background is prefered.

3. Good analytical and problem-solving skills, with the ability to conduct root cause analysis and data analysis.

4. Proficient in using Microsoft Excel or other data analysis tools. SOL kowledge is an advantage.

7. Good communication and interpersonal skills.

8. Ability to work well in a team and collaborate with cross-functional teams.

9. Ability to work in a fast-paced and dynamic environment.

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Job Summary:

We are seeking a motivated and detall-oriented individual to join our team as a Logistics Assistant. The primary responsibility of this role is to support the daily operations of our logistics department. Basic data analysis skills are required to excel in this role.

Responsibilities:

1.Monitor and evaluate the performance of third-party logistics (3PL) providers, ensuring adherence to service level agreements and key performance indicators.

2. Conduct root cause analysis to identify and resoive any issues or inefficiencies in the logistics process.

3.Regularly check for stuck parcels and take necessary actions to ensure timely delivery.

4.Assist in monthly 3PLvolume forecasting. analyzing histoncal data and trends to predict future demand accurately.

5.Collaborate with internal teams to gather and analyze data related to logistics operations. identifying areas for improvement and implementing necessary changes.

6.Assist in the development and implementation of logistics strategies to optimize efficiency and reduce costs.

7. Prepare reports and presentations on logistics performance,highlighting key findings and recommendations.

8.Maintain accurate records and documentation related to logistics activities, such as performance reports, root cause analysis findings. and forecasting data.

9.Stay updated with industry trends and best practices in logistics management and data analysis.

10.Provide general administrativo support to the logistics department as needed.

Requirements:

1. Minimum diploma in logistics and/or supply chain management or relevant studied,

2. Basic understanding of logistics processes and terminology. 1-2 years logistics background is prefered.

3. Good analytical and problem-solving skills, with the ability to conduct root cause analysis and data analysis.

4. Proficient in using Microsoft Excel or other data analysis tools. SOL kowledge is an advantage.

7. Good communication and interpersonal skills.

8. Ability to work well in a team and collaborate with cross-functional teams.

9. Ability to work in a fast-paced and dynamic environment.

Pre-requisite

1. Able to understand and communicate well in both English & Chinese language.
2. Preferable at least 2years experience in Logistics industry which have basic knowledge of how the industry function.
3. Degree and Diploma qualification.
4. Singaporean & Singapore PR will have advantage in pre-selection.

Job description

1. Customer Communication: Act as a point of contact for customers, responding to inquiries, providing quotes, and assisting with any issues or concerns they may have regarding freight services.
2. Sales Coordination: Assist in coordinating sales activities, including scheduling appointments, preparing sales materials, and following up with leads.
3. Documentation and Compliance: Ensure that all necessary documentation for freight shipments is complete and accurate, including customs documentation for international shipments. This may involve coordinating with other departments or external partners to gather required information.
4. Rate Negotiation: Support the sales team in negotiating rates with carriers and other service providers to secure the best pricing for customers while maintaining profitability for the company.
5. Order Processing: Assist in processing freight orders, including entering orders into the system, coordinating with carriers for pickup and delivery, and tracking shipments to ensure they reach their destination on time.
6. Customer Relationship Management (CRM): Maintain customer records and interactions in a CRM system, ensuring that all relevant information is accurately recorded and up-to-date.
7. Market Research: Assist in conducting market research to identify potential customers and market trends, providing valuable insights to the sales team.
8. Problem Resolution: Help resolve any issues that arise during the shipping process, such as delays, damages, or documentation errors, by liaising with carriers, customers, and other stakeholders.
9. Product Knowledge: Develop a deep understanding of the freight forwarding services offered by the company, including knowledge of different modes of transportation, shipping regulations, and industry best practices.
10. Sales Support Materials: Create or update sales support materials such as presentations, case studies, and marketing collateral to assist the sales team in their efforts to acquire new customers and retain existing ones.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

STRATEGY

• Formulate strategic vision, mission and strategy of the business unit, in alignment with GSL strategy and DSC Global/DSC APAC strategy
• Participate in strategic planning and develop short to long-term (1-5 years) plans for Business growth and protecting our three bottom lines.
• Organization assessment towards creating x-functional synergies and managing resources to ensure future organizational readiness
• Establish Country Business Reviews process in partnership with Country Champions community to review Country business performance and Strategic agenda

ANALYTICS & BUSINESS INSIGHTS

Insights Generation

• Coordinate implementation of data analysis & analytics plans to analyze business intelligence data from different sources, to inform business decisions, support process reviews and drive actionable insights
• Assist in implementing policies and procedures regarding collating and analyzing data, develop new data analysis processes and assess analytics on an ongoing basis

Value Identification & Scaling

• Develop Data Analytics as a product offering to Service Logistic (SL) customer as part of renewal or RFQ or ongoing basis so as to provide DHL with a differentiating factor / competitive advantage
• Identifying and Scaling of the established use cases to all relevant SL accounts (Scaling across network)

Continuous Improvement & Commercialization

• Drive internal Continuous improvement initiatives by leveraging data from multiple sources (e.g. WMS, TMS, Kronos)
• Value capturing the benefits created/realized with Customers and Internal operations; and commercializing the value generated with Customers (and contributing to CI Targets in Customer Contracts)

NETWORK PERFORMANCE & IMPROVEMENT

• Develop globally aligned strategy for MRP (Management Review Process) in APAC
• Deploy best-in-class Performance visibility dashboard via means of single data source and Power BI tool
• Establish framework for process productivity assessment and proactively manage improvement plans
• Drive continuous improvement activities for both Service Performance and Shipment Visibility based on QMS principles of Root Cause Identification & Resolution
• Present and implement operational improvement projects to increase First Time Right performance across the APAC network
• Develop operations Heat Map review to drive operations improvement and service excellence
• Establish best practice sharing strategy cross country, accounts and global to drive improve customer experience

CHANGE MANAGEMENT

• Lead by example with a Can Do Mindset to drive change management through the Service Logistic (SL) network
• Support Countries and sites with change management knowledge and activities
• Drive change management through the APAC network, implementing a new way or performance reporting using the SL BI tool & Digital customer Experience tool (MySC)
• Own the SL BI tool/platform roll out towards our country operations in APAC
• Drive the SL BI tool/platform roadmap, engaging with the global super user community and proving feedback to all new customer agreements to ensure we sell our standard services

COMMUNICATIONS

• Create awareness of the SL standard and product across the network though Snack & Learn, Webinar
• Design, drive and publish the SL Newsletter.

Responsibilities:

Warehouse Solution Design (Customer Facing)

• Support the development of new customers, either with existing client contact or by supporting the sales team for RFQ, site visit and presentation
• Analyse customer requirements and support Q&A sessions
• Design and propose warehousing solutions according to customer needs
• Evaluate resources, MHE, investments, EDI, automation and innovation opportunities, etc.
• Provide cost analysis and rates using cost model
• Build RFQ technical proposal and present the solution to customer

Project Management

• Work closely with Project Management Team for solutions handover upon project award
• Support in solutions adjustment during project implementation phase if needed
• Cost and budget follow-up

Commercial Package/Costing Tools

• Support Business Development team to create up-to-date commercial packages showcasing Company’s expertise and know-how
• Support Business Development team to improve internal costing and analytics tools
• Owner of solutions innovation, e.g., automations and robotics

Requirements:

• Bachelor’s degree in Logistics / Supply Chain Solutions or equivalent
• At least 3 years of relevant experience
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project and AutoCAD
• Comfortable with data analytical and customer facing role

Job Purpose:

Contribute to the success of the organization business by ensuring that the latest relevant software system is employed, maintained and continuously improved.

Job Responsibilities:

• Provide operational helpdesk support to users
• Support, determine and resolve application problems (1st level software system helpdesk support), reported by users via helpdesk system
• Formulate and execute system test plan
• Participate in software system development and deployment
• Prepare instructional manual relevant to the establishment and functioning of entire software system
• Perform any other relevant tasks as assigned.

Job Requirements:

Experience

• 2 - 3 years of experience in application development, maintenance and operation support as analyst, preferably in Manufacturing / Logistics / Supply Chain Management business
• Diploma/ Degree in Computer Science/ Computer Engineering/ Information Technology and its related professionals are welcome to apply.

Critical Knowledge

• Programming Languages – Java Script, J2EE, JSP, Servlets, PHP, SQL
• Experience in working with frameworks (eg. Spring, Struts, Hibernate, Velocity or similar frameworks)
• Good understanding of web technologies and web based application development
• Familiar with SDLC
• Familiar with Windows and Linux platform
• Exposure to Database – Microsoft SQL, MySQL, Oracle DB
• Knowledge or Exposure to the following domain/technologies would be an advantage:

a) Web Services (SOAP/JSON)

b) B2B integration of systems

c) Familiar with Enterprise Resource Planning (ERP) foundation

d) Knowledge of Logistics and/or Manufacturing operations.

Skills & Abilities

• Resourceful and confident
• Ability to harness team support
• Good communicator, written and verbal
• Good analytical and interpersonal skills with positive working attitude
• Strong troubleshooting and debugging skills
• Ability to work with regional counterparts in the Asia Pacific region
• Motivated and able to manage stress in a fast-paced environment

Responsibilities:

• Coordinating collections and deliveries for a cross-dock operations.
• Keeping warehouse inventory, preparing reports and communicating on these.
• Arranging air freight, sea freight, cross-border trucking and customs clearance.
• Assist in preparation of response to commercial tender.
• Participate in the solutioning and transport design for over-dimensional & heavy weight cargo.
• Participating in client service review meetings.
• Any ad-hoc matters assigned by superior

Requirements:

• Diploma in International Logistics & Trade / Diploma in Civil Engineering / Diploma in Business.
• Proficient in Microsoft Office.
• Any work in a related field will be an advantage.
• Strong Interest in International freight forwarding, logistics and transport engineering.

Responsibilities:

• Coordinating collections and deliveries for a cross-dock operations.
• Keeping warehouse inventory, preparing reports and communicating on these.
• Arranging air freight, sea freight, cross-border trucking and customs clearance.
• Assist in preparation of response to commercial tender.
• Participate in the solutioning and transport design for over-dimensional & heavy weight cargo.
• Participating in client service review meetings.
• Any ad-hoc matters assigned by superior.

Requirements:

• Diploma in International Logistics & Trade / Diploma in Civil Engineering / Diploma in Business.
• Proficient in Microsoft Office.
• Any work in a related field will be an advantage.
• Strong Interest in International freight forwarding, logistics and transport engineering.

Brief Summary

• Basic $3000 depends on experience
• 8am to 5pm (Mon to Thu), 8am to 4.30pm (Fri)
• Working Location @ Tuas
• Company transport provided : Tuas West, CCK, Boon Lay, Lakeside, Jurong East, Outram MRT

Responsibilities:

• Liaise with planner
• SAP system checking inventory stock status (batches, quantity & release status)
• SAP system preparation (generate Delivery Order pick the correct batch and Qty) plus fill up E-log
• Shipment pick and pack coordinate with warehouse
• Shipment booking with freight forwarder
• Shipment labelling and IATA preparation
• Template registration (Coldstream) 8 ) Cargo collection (take photos)
• Filling with AWB

Requirements

• At least 2 years' relevant experience
• Knowledge of SAP and will need to attend IATA/IMDG course.

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

EA Reg. No: R1988238

JOB DESCRIPTION:

To work with the logistics team on the following:-

Warehouse Organization;

Stock Control;

Order Fulfillment;

Ad-Hoc Support.

REQUIREMENT:

• Positive Attitude: Possess a strong work ethic and a sense of responsibility.
• Independence: Ability to work independently in a fast-paced environment with minimal supervision.
• Problem-Solving Skills: Initiative to proactively solve issues as they arise.

This position offers an opportunity to contribute to a dynamic team environment while playing a crucial role in maintaining efficient logistics operations.

Job Description & Requirements

Job Descriptions

• Driving of Class 4 lorry
• Operating of tail-gate, pallet jacks etc
• Delivery of furniture, or other bulky items
• Loading and unloading of goods
• Packing, wrapping and moving
• Maintainence of lorry
• Handyman jobs such as mounting of TV, dismantling and assembly of furniture
• Housekeeping of warehouse
• Stocktaking activities
• Assist to ensure proper accounting of the items
• Paperwork
• Any other duties assigned by Company

Job Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level in any field
• Candidate must possess Singapore Class 4 Driving License
• At least 2 Year(s) of working experience in the related field is required for this position
• Computer-literate and able to handle paperwork

Job Description

• Demand forecasting: Planning of monthly forecast and work with respective factories on stock ordering. Study and analyze customer buying trends and ensuring that the right products are available in the right quantities at the right time.
• Inventory management: Optimizing inventory levels to minimize storage costs and avoid over stock or out of stock. Monitor stock balances to ensure sufficient fulfilment to the trade channels.
• Transportation planning: Prepare necessary shipping documentations and selecting the most efficient and cost-effective routes for shipping goods.
• Shipping management: Coordinate incoming and outgoing shipments, with respective factories in the region, 3PL & forwarders for shipments to/from overseas.
• Vendor and stakeholder management: Liaise with internal department stakeholders such as sales and warehouse team to ensure smooth inventory operations as well as with factories and 3PL vendors.
• Data analysis: Using data to identify stock trends, track performance of products, and make informed decisions.

Requirements

1. Relevant Diploma or Degree in Logistics / Supply Chain / Demand Planning is an advantage
2. Proficiency in Microsoft Office
3. Efficient at multi-tasking and prioritizing
4. Proactive, responsible, good communication & attitude, hands-on attitude

About Crossover Group

Crossover Group is a leading asset management firm specialising in alternative investments of ISO tank containers in the international chemical, energy, and gas industries. As of FY 2023, our current portfolio's assets under management (AUM) were 200 million USD.

Founded in 2014, with ten years of incorporation, Crossover Group has grown to become a global asset management firm, supported by our network of international offices in China, the US, Saudi Arabia, the UAE, South Korea, Japan, India, Malaysia, Turkey, Netherlands, Germany, Spain, the UK, South Africa, and Brazil.

Responsibilities:

• Provide support in financial reporting, accounting and regulatory reporting for Singapore entities.
• Serves as the report preparer and responsible for the governance and controls over financial reporting.
• Works closely with external auditors for local audit purposes.
• Participates in the issues management process, including the escalation and remediation of financial reporting errors and control deficiencies.
• Handles period-end closing (monthly, quarterly, year-end).
• Review and perform monthly account reconciliation.
• Prepare financial data to support tax submission, government declarations, and the business needs of other departments.
• Support ad-hoc accounting projects.

Qualifications:

• Bachelor’s degree in Accountancy.
• 0-2 years of working experience, Big 4 experience / internship is preferred.
• Advanced Microsoft Excel skills.
• Proficiency in both English and Mandarin Chinese would be highly advantageous.
• Professional work ethic, strong personal integrity, and stewardship.
  - Self-directed, self-motivated, good logical thinking skills and able to come up with solutions and suggestions for process improvement.
• Ability to prioritise, meet strict deadlines, and maintain high attention to detail.
• Excellent interpersonal skills, including verbal, written, listening and communication skills.

§ Secures financial operations by monitoring and approving financial processing, reporting, and auditing.

§ Supervises staff accountants and clerical staff to assure that the department accomplishes accounting objectives by selecting, onboarding, assigning, managing, and mentoring employees.

§ Maintains cash flow by monitoring bank balances and cash requirements, and resource planning.

§ Approves cash disbursements by verifying check amounts against invoices, and authorizing checks and wire transfers.

§ Approves ledger entries by auditing transactions.

§ Supports annual audit by providing information and answers to auditors.

§ Provides financial information to management by researching and analyzing accounting data and preparing reports.

§ Prepares asset, liability, and capital account entries by compiling and analyzing account information.

§ Documents financial transactions by entering account information.

§ Summarizes current financial status by collecting information, preparing balance sheets, profit-and-loss statements, and other reports.

§ Substantiates financial transactions by auditing documents.

§ Maintains accounting controls by preparing and recommending policies and procedures.

§ Reconciles financial discrepancies by collecting and analyzing account information.

§ Prepares payments by verifying documentation and requesting disbursements.

§ Answers accounting procedure questions by researching and interpreting accounting policy and regulations.

§ Prepares financial reports by collecting, analyzing, and summarizing account information and analyzing trends.

About Crossover Group

Crossover Group is a leading asset management firm specialising in alternative investments of ISO tank containers in the international chemical, energy, and gas industries. As of FY 2023, our current portfolio's assets under management (AUM) were 200 million USD.

Founded in 2014, with ten years of incorporation, Crossover Group has grown to become a global asset management firm, supported by our network of international offices in China, the US, Saudi Arabia, the UAE, South Korea, Japan, India, Malaysia, Turkey, Netherlands, Germany, Spain, the UK, South Africa, and Brazil.

Reports directly to:

The Accounting Manager reports directly to the Managing Director.

Tasks, responsibilities, and competency:

• Manage the financial accounting and reporting function for Singapore entities.
• Manage and mentor team members from the accounting team, including but not limited to hands-on in guiding the team in resolving complex issues.
• Review and post journal entries to ensure monthly and quarterly closing goes smoothly.
• Review and prepare trial balance and financial statements.
• Review and perform monthly account reconciliation. etc
• Lead reporting to liaise with external auditors in annual financial audit and statutory reporting for the group.
• Prepare financial data to support tax submission.
• Prepare related financial data for government declarations.
• Provide financial data according to the business needs of other departments.
• Build dynamic working relationships and become a trusted advisor to key leaders and business partners and help them solve their most critical operational issues.
• Lead and support ad-hoc accounting projects.

Skills and qualifications:

• Bachelor’s degree or above in Accountancy
• Big 4 experience is preferred.
• Proficient in Singapore Financial Reporting Standards
• Advanced Microsoft Excel skills
• Professional accounting qualification is strongly preferred.
• Proficiency in both English and Mandarin Chinese would be highly advantageous.
• Professional work ethic, strong personal integrity, and stewardship
• Self-directed, self-motivated, good logical thinking skills and able to come up with solutions and suggestions for process improvement.
• Ability to prioritise, meet strict deadlines, and maintain high attention to detail.
• Excellent interpersonal skills, including verbal, written, listening and communication skills, with the ability to positively influence and collaborate at all levels across the organisation and explain complex accounting concepts and issues in a clear and simple manner.

The position of Regional Account Management Executive is to nurture and grow existing regional or strategic accounts within the network. It is a client-facing role which requires both operations knowledge and business development appeal. Managing both internal and external stakeholders will be crucial to the success of every project.

Responsibilities:-

• Support customer inquiries with pricing details, provide product information.
• Cultivate and maintain positive relationships with customers to enhance customer satisfaction and loyalty.
• Managing RFQs – liaise with multiple countries, prepare proposals, support solutions and implementation.
• Address and resolve customer issues or concerns in a timely and professional manner.
• Prepare and lead monthly/quarterly business reviews with customer as required.
• Process sales orders accurately and efficiently, ensuring all relevant information is captured.
• Coordinate with internal departments, such as inventory and shipping, to facilitate smooth order fulfilment.
• Collaborate with cross-functional teams to implement improvements and streamline workflows.

Requirements:-

• Bachelor’s degree in accepted University
• 2-3 years in relevant field – Business, supply chain
• Microsoft Office – Full suite (Excel, PowerPoint, Word)
• Business Intelligence Tools – a plus point

Responsible for overseeing and managing all aspects of air freight operations. This includes coordinating with respective stakeholder in each station to ensure choice of carriage and negotiate with airlines.

Responsibilities:-

• Strategic Planning: Develop and implement strategic plans to optimize air freight operations within the region, ensuring alignment with overall company objectives and targets.
• Team Management: Lead, mentor, and manage Country Airfreight team, including training.
• Airlines Relationship Management:Build and maintain strong relationships with key airlines to manage performance, negotiate contract, ad hoc shipments.
• Operational Oversight: Monitor and oversee day-to-day air freight operations, including cargo booking, quality standards.
• Performance Analysis: Analyze key performance indicators (KPIs) and operational metrics to identify areas for improvement, optimize processes, and drive operational efficiency.
• Risk Management & Solutions:Identify potential risks and develop mitigation strategies to minimize disruptions to air freight operations, capacity constraint.
• Budget Management: Develop and manage budgets for air freight operations, monitoring expenses, and implementing cost-saving initiatives while maintaining service quality.
• Continuous Improvement:Promote continuous improvement within the team across operations, initiating innovation and implementing best practices.

Requirements:-

• Min bachelor’s degree in logistics / supply chain management or related discipline
• 8 years of experience in air freight operations, with progressively increasing levels of responsibility.
• Strong leadership and managerial skills, with the ability to effectively motivate and develop teams.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport.
• In-depth knowledge of air cargo industry regulations, practices, and trends.
• Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
• Ability to work effectively under pressure and prioritize tasks.
• Self-motivated and objective-oriented
• Strong leadership capability
• Stakeholders’ management
• Willing to travel within the region

Responsibilities:

• Act as the focal point between customer, operations and the wider DSC business
• Main point of contact for customers on topics of strategic and tactical relevance, especially for commercial and important operations matters
• Balance needs of the customer with needs of our operations by facilitating mutual solutions
• Manage and resolve potential resulting concerns from the customer
• Champion the overall Customer Centricity agenda to drive actions that go beyond just responding to customer satisfaction scores and measurements
• Drive Net Growth with existing customer
• Build extensive coach network in customer’s organization, gain access to decision makers and spread the word on the value we have delivered
• Be familiar with the commercial agreement and fully understand DSC’s and customer’s duties & rights. Lead related commercial negotiations based on internally aligned positions
• Diligently coordinate DSC internal commercial process related to his/her accounts, Ensures timely and accurate data entry into systems and tools required for above processes, e.g., Salesforce.com.
• Trust Operations to deliver the KPIs, but track performance and jump in when customer satisfaction is at risk

Requirements:

• Minimum 5-8 years of Contract Logistics experience preferred but not mandatory
• Commercial acumen and experience in a client-facing role
• Ability to identify and understand a stakeholder or customer's situation, feelings and motivation
• Ability to stand one's ground when dealing with tough/highly demanding stakeholders
• Exceptional communication, facilitation and presentation skills at all levels
• Operational/Solution Design/Consulting experience that involved facing customers is an added advantage
• Willingness to learn about Operations in Contract Logistics if unexperienced

We are in search of a proficient and knowledgeable Transport Operations Manager to lead our transport and logistics division. The desired candidate will possess a solid track record in managing transportation with an emphasis on enhancing fleet efficiency, guaranteeing prompt deliveries and upholding adherence to regulatory standards.

1) Oversee the entire fleet operation, ensuring vehicles are properly maintained, schedules are efficiently planned and routes are optimised for cost-effectiveness and timely delivery.

2) Ensure all transportation activities comply with local, national and international regulations & standards. Implement safety protocols for the fleet, warehouse operations and staff.

3) Manage warehouse logistics, including storage optimisation, inventory accuracy and coordination of inbound and outbound logistics.

4) Develop and execute strategic plans to enhance transportation and warehouse operations, focusing on scalability and supporting business growth.

5) Monitor key performance indicators (KPIs) for transportation and warehouse operations, analyse data to identify trends or areas for improvement and report to senior management.

Fleet Management and Optimisation

• Regulatory Knowledge

• Leadership and People Management

• Strategic Planning and Execution

• Analytical and Problem-Solving Skills

Roles & Responsibilities

Job Description:

The Cleaning Manager plays a crucial role in overseeing the sales, operations, and social impact of our cleaning social enterprise. You will be responsible for managing a team of supervisors and cleaners, ensuring the efficient delivery of cleaning services across various sites.

Key Responsibilities:

1. Sales and Marketing: Develop and implement strategies to acquire new clients and maintain existing partnerships.

2. Operations Management: Oversee scheduling, manpower deployment, and resource allocation to ensure timely and effective cleaning services.

3. Team Leadership: Provide leadership and guidance to supervisors and cleaners, fostering a positive and motivated work environment.

4. Training and Development: Conduct training sessions and workshops to enhance the skills and knowledge of the cleaning team.

5. Quality Assurance: Monitor service quality and implement measures to continuously improve cleaning standards

6. Social Impact: Collaborate with stakeholders to achieve social impact goals and promote the integration of disadvantaged individuals into the workforce.

Qualifications and Experience:

1. Previous experience in the cleaning sector or social service sector preferred.

2. Strong leadership and communication skills.

3. Ability to multitask and manage multiple priorities effectively.

4. Commitment to promoting social impact and inclusion

Responsibilities:

● Responsible for arranging smooth and timely incoming and outgoing shipments

● Responsible for monthly cycle count and stock accuracy

● Responsible for accurate documentation and records on all inventory movement in and out of the internal and external storage facilities for its accuracy. This involves timely updating and reporting of inventory movements in the inventory system in accordance to company's guidelines, processes and policies.

● Work with forwarders, suppliers and vendors to optimize logistics: RFQ, scheduling, bundling, import/export terms

● Ensure smooth warehouse operations such as goods receiving and inspection on quantity and condition, timely dispatch of goods to customers and ensure accurate labelling in accordance to requirements.

● Maintain documents relating to supply chain process in accordance with the company’s quality requirements: for example packing lists, invoices, insurance policies, bills of lading, shipping agreements, delivery notes

● Communicate informed risks within the business to key stakeholders

● Any other ad-hoc duties assigned

Requirements:

● Education – Nitec/Diploma in logistics, warehousing, supply chain management or similar field preferred

● 1+ year of experience in logistics, warehousing, supply chain management or related

● Good computer literacy

● Good interpersonal skills, especially to be able to communicate externally with suppliers and internally with colleagues

● Good time management and organizational skills to meet timescales and deadlines