• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

1.⁠ ⁠Logistics Planning and Coordination

- Develop and implement logistics plans to ensure efficient transportation and distribution of goods.

- Coordinate with suppliers, manufacturers, and customers to ensure seamless supply chain operations.

- Plan and schedule shipments to optimize delivery times and reduce costs.

2.⁠ ⁠Inventory Management

- Monitor inventory levels and manage stock to prevent shortages or excess.

- Maintain accurate inventory records and forecast demand to ensure timely replenishment.

- Implement inventory control procedures to minimize waste and losses.

3.⁠ ⁠Transportation Management

- Select and manage transportation providers to ensure reliable and cost-effective delivery services.

- Negotiate transportation rates and contracts with carriers.

- Track and monitor shipments to ensure timely delivery and address any issues that arise during transit.

4.⁠ ⁠Process Improvement

- Analyze logistics processes and identify areas for improvement to enhance efficiency and reduce costs.

- Implement best practices and innovative solutions to optimize logistics operations.

- Conduct regular reviews and audits of logistics performance and implement corrective actions as needed.

5.⁠ ⁠Stakeholder Communication

- Liaise with internal and external stakeholders, including suppliers, carriers, and customers, to ensure smooth logistics operations.

- Provide regular updates on shipment status and address any concerns or issues promptly.

- Collaborate with cross-functional teams to align logistics strategies with overall business objectives.

6.⁠ ⁠Compliance and Documentation

- Ensure compliance with relevant regulations and standards related to transportation and logistics.

- Maintain accurate and up-to-date documentation for all logistics activities.

- Prepare and present reports on logistics performance and KPIs to management.

1.⁠ ⁠Project Design and Implementation

- Design and develop logistics systems, processes, and workflows.

- Create detailed project plans, including timelines, budgets, and resource requirements.

- Oversee the implementation of logistics projects, ensuring adherence to project plans and specifications.

2.⁠ ⁠Process Optimization

- Analyze current logistics operations to identify inefficiencies and areas for improvement.

- Develop and implement strategies to optimize transportation, warehousing, and distribution processes.

- Utilize Lean, Six Sigma, or other process improvement methodologies to enhance logistics performance.

3.⁠ ⁠Data Analysis and Reporting

- Collect and analyze data related to logistics operations and performance metrics.

- Generate reports to provide insights and support decision-making.

- Develop and maintain dashboards to monitor key performance indicators (KPIs).

4.⁠ ⁠Technical Support and Troubleshooting

- Provide technical expertise and support to logistics teams.

- Troubleshoot and resolve issues related to logistics systems and processes.

- Collaborate with IT and other departments to ensure the smooth functioning of logistics technologies.

5.⁠ ⁠Stakeholder Collaboration

- Work closely with suppliers, vendors, and internal departments to coordinate logistics activities.

- Communicate project updates and changes to stakeholders effectively.

- Foster strong relationships with all stakeholders to facilitate smooth project execution.

6.⁠ ⁠Compliance and Risk Management

- Ensure logistics operations comply with all relevant regulations, standards, and company policies.

- Identify potential risks and develop mitigation strategies.

- Conduct regular audits and assessments to ensure ongoing compliance and risk management.

7.⁠ ⁠Continuous Improvement

- Stay updated on industry trends and advancements in logistics and supply chain technologies.

- Implement innovative solutions to enhance logistics operations.

- Promote a culture of continuous improvement within the logistics team.

Key Responsibilities:*

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

• 
  
  • Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

• Position : Sales Manager (Logistics/Freight/3PL Operations) - Up to $8,000 + Commission
• Location : West – Penjuru Road
• Working hours : Monday to Friday | 8.45am to 6pm
• Salary (commensurate with experience) : Up to $8,000 + commission + Annual Bonus + Transport Allowance + Mobile Allowance + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Logistics & Freight Forwarding

Main Responsibilities:

• Proactively identify and acquire potential customers for contract logistics, warehousing & distribution, or freight services.
• Establish a deep understanding of customers requirements including storage conditions, racking, pick & pack services, and cycle patterns.
• Develop healthy pipeline customers to sustain continuous revenue growth.
• Secure new customers with reasonable profit contribution
• Formulate strategies and tactical sales plans for business growth.
• Meet with potential customers regularly to establish a favorable rapport.
• Work closely with internal departments to ensure optimum customer satisfaction at all times.
• Support other business development activities and initiatives as directed.
• Present professional business proposals to customers
• Provide regular relevant market information to superior for market alignment.

Requirements:

• Minimum Diploma Holder with at least 2 - 3 years of relevant sales experience, preferably in 3PL / Freight forwarding /Shipping / Transportation industries.
• Good local market knowledge and business understanding of customers’ requirements.
• Able to work under pressure to achieve budgeted targets.
• Bilingual in English and Mandarin to communicate with Mandarin speaking clients.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

About the role

A solution orientated Procurement Executive who can formulate and drive a consistent approach towards all sourcing, negotiation, purchasing and tendering activities, to ensure value for money is maximized and cost savings generated. She/he will always ensure that all purchasing activities support and strengthen the strategic objectives of the overall organization.  

What you will be doing

• Co-ordinate, facilitate and manage Procurement processes - Sourcing, RFQ, Negotiation, Vendor Management etc 

• Drive for cost reduction initiatives, promote sustainable sourcing and continuous business processes improvement 

• Gather data, market analysis and information of commodities to support plans and decisions (Bench Marking Exercise) 

• Engage with Operations teams to deliver added value products and services 

• Attend to Operations’ feedback and assist in resolving problems with suppliers 

• Support backend offices such as HR, IT, QHSE, Facility etc. in sourcing and negotiation activities 

• Work closely with Legal in contract negotiation with suppliers 

• Support Procurement team in day-to-day Procurement task and provide administrative support 

The successful candidate

• Degree/Diploma in Business or Supply Chain fields 

• Ideally 5 years working experiences. Experienced in purchasing and logistics is an advantage 

• Proficient in Microsoft office 

• Smart time management of workload, resourceful and able to perform and accomplish the tasks assigned under tight schedule 

• Innovative/creativity, high integrity, and takes initiative/challenge 

• Strong interpersonal/communication skills and effective problem-solving skills 

• Team player in a fast pace and dynamic environment 

• Basic understanding of purchasing workflow & process 

JOB SUMMARY:

Gradiant is seeking a highly motivated, empathetic and detail-oriented Logistics & Procurement Executive to oversee and manage logistics and procurement related matters.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Logistic

• Working closely with logistics/shipping companies or agents for scheduling shipments
• Handling end to end coordination and documentation for all modes of shipments.
• Preparing Certificate of Origin, customs/insurance declaration
• Preparing LC, freight, BL, Invoice, Packing List, and insurance drafts
• Ensuring timely submission, status tracking of all shipping documents, and preparing necessary reports
• Work closely with Project and Operations team to schedule, track and monitor all incoming shipments.

2. Procurement

• Generate Purchase Orders to respective suppliers based on project needs.
• Check Purchase Invoice for discrepancies on product type, quantity and price.
• Responsible for liaising with finance to clear all vendors’ payments before the due date and in accordance to agreed payment terms.
• Perform sourcing when needed – Obtaining quotations from vendors and ensuring the validities remain current.
• Negotiating with vendors, if necessary.

3. Others

• Support team members whenever needed.
• Perform all other duties and tasks as assigned by supervisor/manager/management.

SKILLS/EXPERIENCE/EDUCATION REQUIRED:

• Candidate must possess at least a Diploma in Supply Chain/Procurement/Logistics or equivalent.
• Minimum 3-4 years of working experience, preferably in the Water/Oil & Gas industry.

JOB SPECIFICS:

• Ability to work in a high energy, start-up-based environment and multi-tasking.
• Strong interpersonal and communication skills.
• Positive attitude, meticulous, and possess good organizational skills.
• Ability to multi-task and work independently.

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

The Logistics Solutions Specialist is responsible for developing and executing sales strategies with Singapore and Japan HQ Sales & 3PL Departments to achieve 3PL sales targets. He/ She should be a subject expert in logistics technology and solutions which is essential to identifying and developing new and existing business opportunities. He / She will be involved in establishing and building business relationships and acting as the main point of contact for customers located in Singapore and Japan. The specialist will analyse sales performance, set up pricing models, and ensure the delivery of quality, reliable, scalable, and productive solutions to meet customer satisfaction.

• Develop and execute sales strategies to achieve 3PL sales targets.
• Identify new and existing business opportunities, establish and build business relationships.
• Act as the customer’s main point of contact, liaising closely with internal departments to ensure queries, problems, or issues are dealt with appropriately.
• Analyse sales performance and effectiveness of sales strategies through CRM data and other sources.
• Set up pricing models through a strong understanding of 3PL variable and fixed costs and develop pricing strategies through analysis of competitors' pricing models and market trends.
• Provide customers with the best possible solutions to solve their logistical issues, achieving and monitoring customer KPIs and initiatives.
• Prepare weekly/monthly update reports on pipelines, targets, budgeting achievements, and review new opportunities and business acquisition plans to both Japan HQ and Singapore Office.
• Collaborate with the 3PL General Manager and other stakeholders to analyze and identify the customer’s supply chain, operational flow, pain points, and needs to propose optimal solutions.
• Design realistic supply chain and operational solutions, including a variety of solutions ranging from conventional operations to new technologies.
• Design warehouse layouts to suit logistical needs and customer requirements using reliable software (e.g., AutoCAD) and operational design methods.
• Operate the implementation of proposed and accepted operations, including planning, budgeting, and monitoring progress.
• Ensure proposed solutions are reliable, secure, and scalable for future enhancements.
• Evaluate and review the effectiveness of solutions and make necessary adjustments to improve performance.
• Stay abreast of technology trends in logistics and propose technology solutions for improvements.
• Conduct profitability analysis of 3PL projects to identify key drivers that enable strategic decision-making.

Other Requirements

• Minimum Degree Holder in logistics, SCM, computer science
• Minimum 5~6 years’ working experience in 3PL logistics, 3PL sales, IT related fields.
• Strong communication skills (both written and verbal) in English and Japanese to communicate with Japan and Singapore offices.
• Possess customer-facing sales experience and strong customer acquisition skills.
• Good understanding of logistics and supply chain operations and technology
• Possess experience in leading and operating logistic projects.
• Analytical and problem -solving skills.
• Good presentation, communication, and interpersonal skills.
• Able to work effectively in a fast-paced, deadline driven environment.

• Position : Driver Assistant / Logistics Assistant – Up to $3,000 Gross – Bedok North
• Location : Bedok North
• Working hours : 5 Days Work Week – Monday to Friday: 8.00AM to 5.30PM
• Salary (commensurate with experience) : Up to $2,000 Basic + OT + Performance Bonus + AWS + Medical Benefits + 10 Days AL
• Duration : Perm
• Industry : Logistics

Responsibilities:

• Provide support for inbound and outbound shipments
• Liaise with customers and vendors to ensure timely delivery of goods
• Verify delivery documents and ensure proper hand over to relevant parties
• Fulfil assignments issued by manager
• Assist in the daily operations duties
• Any other ad-hoc duties as assigned

Requirements:

• Previous experience in logistics duties
• Preferably with Forklift license

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract***

Jeslyn Tan
Consulting Manager (APAC)

Reg No.: R21101247 | EA No.: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : Logistics Assistant (Warehouse/Simple Duties) – Up to $3,000 – Macpherson
• Location : North-East – Macpherson
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Basic up to $2,800 + $200 Transport Allowance + Variable Bonus (Paid out every half a year) + Up to 19 days of Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Electronics/Semiconductor

Main Responsibilities:

• To do receiving and shipping of goods
• To handle physical count of all goods received before put away to locations
• Ensure goods are stored in proper assigned location by ensuring all movement of goods are
• documented
• Practice good housekeeping by ensuring all goods are stored neatly
• Perform picking, issuing, and outbound material packaging for shipment
• Other ad-hoc duties assigned by Superior

Requirements:

• Minimum of Diploma with at least 1 year of warehouse experience
• Ability to work Overtime
• Bilingual in English and Mandarin to communicate with Associates who can only converse in Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Overview
In this role you will be assigned to a cooking or food preparation station and support the central kitchen team and operations manager in delivering consistent food quality and comply with food hygiene management systems.

Responsibilities include (but not limited to):
Follow LWB standard operating procedures for food preparation
- Provide support in kitchen, production and delivery sections
- Preparation of food items in respective stations
- Receiving, sorting, preparing and storing raw ingredients
- Maintaining food consistency and quality
- Complying with LWB policies in ISO 9001 and ISO 22000 standards
- Monitoring production and wastage records; adjusting production to maintain sufficient product while minimizing wastage
- Cleaning of equipment and tools after usage (kitchen appliances, work surface and floors)
-Ensuring the cleanliness and hygiene levels of food preparation areas

The Operations Executive plays a crucial role in ensuring the smooth and efficient execution of our shipping operations, focusing on vessel scheduling, daily operations, conflict resolution, and customer relationship management. This position requires a detail-oriented and organized individual with strong communication and problem-solving skills. The Operations Executive will collaborate closely with various internal and external stakeholders to ensure timely deliveries, accurate documentation, and optimal resource utilization.

What you will be doing:

Data Management:

• Ensure all data is entered accurately and promptly into the company's systems.
• Maintain up-to-date records of shipments, deliveries, and inventory.

Shipping Coordination:

• Coordinate with shipping agents to obtain accurate vessel ETAs.
• Liaise between charterers and the shipping team to ensure smooth communication and alignment.
• Track shipments and address any issues that may arise.

Vessel Scheduling:

• Efficiently schedule vessels to meet delivery timelines and optimize resource utilization.
• Coordinate with port authorities, agents, and other stakeholders to ensure smooth vessel operations.

Daily Operations Management:

• Oversee daily operations, including loading, unloading, and vessel movements.
• Monitor vessel performance and address any operational challenges.
• Ensure compliance with safety regulations and company procedures.

Conflict Resolution:

• Effectively manage conflicts and disputes related to shipping operations.
• Negotiate and mediate with stakeholders to reach mutually agreeable solutions.
• Escalate issues to management as needed.

Customer Relationship Management:

• Build and maintain strong relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction with our shipping services.

What we are looking for:

• Diploma in Logistics, Supply Chain Management, Maritime Studies, or a related field.
• 2+ years of experience in shipping operations or a similar role. Fresh graduates are welcome to apply.
• Strong knowledge of shipping procedures, documentation, and regulations.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and relevant shipping software.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Experience in conflict resolution and customer relationship management.

Responsibilities:

• Drive innovative and sustainable supply chain solutions, to accelerate commercial success for Nestle and the Customer, that deliver a competitive advantage relative to their key industry rivals by optimising cost to serve and maximising product availability.
• To coordinate all development and customer management initiatives across the Order-to-Cash process, resolve issues and build key customer relationships.
• Ensure outstanding delivery of 3PL services (warehouse and distribution) at minimum cost by closely and effectively managing the relationships with them.

Requirements:

• Experience in Customer Service in a similar market environment or trade structure or operational experience in one of the following areas: Physical Logistics, Demand or Supply Planning, Warehouse Management, Transportation, Physical Logistics Projects
• General sales experience especially Key Account / Event Management / Customer Channel Sales Development.
• Project management in a CS related area / Distribution Network Redesign / High Performance Logistics / Customer Logistics.
• Dealing or working with/for Customers or Suppliers (Distributors, Retailers, Suppliers etc).
• Experience in supervising or managing a team

Assistant HR Manager

Overview

Reporting to the Country Manager, the HR Manager and fellow country lead team members to guide, manage and provide strategy on the people function of the company, including driving culture and organisational change, talent management & development, talent acquisition, and employer branding.

Providing strategic counsel on all people matters, this position contributes to the long-term goals around business and people development including performance management, hi-potential identification and development. The Head of HR works in close collaboration with business partners within the company to formulate people strategies that help deliver on company’s strategic direction as well as engaging employees. The position formulates and leads the implementation of HR policies and initiatives through the people team members.

Roles and Responsibilities

• Formulate and deliver on talent attraction strategies to fulfil labour resourcing requirements for the company to support organic and new business growth including new business staff mobilisation resourcing.
• Develop talent within the company through talent & performance management, hi-potential identification, succession planning, and learning & development including leadership
• Improve employee engagement and retention by embedding company culture through initiatives to build stronger leaders, stronger teams, recognition programs, company health and care programs, to improve the quality of workplace environment and enhance employee branding
• Build competitive remuneration framework to attract, motivate, reward and retain high-performing employees
• Work in close collaboration with business partners within the company to formulate people strategies that help deliver on the company’s strategic direction
• Build an efficient people operations process through HRIS system upgrades, operational workflow redesign, digitisation of maintenance of personnel file records, digitization of time & attendance records, and other deliverables throughout the employee lifecycle
• Manage the company’s payroll & HR operations, including statutory reporting, statutory funding claims, tax related reporting, work pass applications and renewals, benefits administration
• Build HR analytics to provide strategic lens on workforce profile
• Support management of office administration
• Responsible for management of all matters relating to Ethics and Integrity, including but not limited to:

1. Co-ordination of all Ethics and Integrity training
2. Review and investigate any matters referred for investigation and in accordance with the relevant policies and ensuring the confidentiality and protection of any whistleblowers;
3. Review, investigate and report on any matters relating to financial misconduct or fraud which are brought to your attention;

QUALIFICATIONS AND ATTRIBUTES

• Relevant bachelor degree or equivalent.
• A minimum of 5 years of experience.
• Fluent in English. Preferably bilingual. Able to connect with the ground staff.
• Strong communication and interpersonal skills.
• Strong foundation of payroll & statutory requirements, compensation practices, employment legislations and trends in Singapore is highly advantageous for this role.
• Results-driven and highly adaptable.
• Resilient and energetic
• Team Player. Capacity to build team or be part of a team to manage multiple priorities and get results in a collaborative environment.
• Organised and work to deliver outcomes to agreed timelines.
• Strong People developer, great listener and learner, and with the ability to formulate HR policies to support team members and business outcomes
• Commercial in their approach and outlook
• Competency in local statutory requirements.

The Operations Executive plays a crucial role in ensuring the smooth and efficient execution of our shipping operations, focusing on vessel scheduling, daily operations, conflict resolution, and customer relationship management. This position requires a detail-oriented and organized individual with strong communication and problem-solving skills. The Operations Executive will collaborate closely with various internal and external stakeholders to ensure timely deliveries, accurate documentation, and optimal resource utilization.

What you will be doing:

Data Management

• Ensure all data is entered accurately and promptly into the company's systems.
• Maintain up-to-date records of shipments, deliveries, and inventory.

Shipping Coordination

• Coordinate with shipping agents to obtain accurate vessel ETAs.
• Liaise between charterers and the shipping team to ensure smooth communication and alignment.
• Track shipments and address any issues that may arise.

Vessel Scheduling:

• Efficiently schedule vessels to meet delivery timelines and optimize resource utilization.
• Coordinate with port authorities, agents, and other stakeholders to ensure smooth vessel operations.

Daily Operations Management

• Oversee daily operations, including loading, unloading, and vessel movements.
• Monitor vessel performance and address any operational challenges.
• Ensure compliance with safety regulations and company procedures.

Conflict Resolution

• Effectively manage conflicts and disputes related to shipping operations.
• Negotiate and mediate with stakeholders to reach mutually agreeable solutions.
• Escalate issues to management as needed.

Customer Relationship Management

• Build and maintain strong relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction with our shipping services.

What we are looking for

• Diploma in Logistics, Supply Chain Management, Maritime Studies, or a related field.
• 2+ years of experience in shipping operations or a similar role. Fresh graduates are welcome to apply.
• Strong knowledge of shipping procedures, documentation, and regulations.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and relevant shipping software.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Experience in conflict resolution and customer relationship management.

What the role involves:

1. Need to manage a team of Sales Supports and Helpdesk, on top of supporting accounts.
2. Need to demonstrate leadership skills to the team and to work closely with other team leaders to achieve organisational goals and objectives
3. Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
4. Provide in-house support to the Sales Personnel & own accounts on sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts
5. Need to physically front clients and support existing key accounts on the maintenance and business development.
6. Need to take the lead on the escalations and business implementations of the allocated existing clients and organise the needed meetings internally with corresponding business units.
7. For accounts supported, need to collaborate with network offices & Tender team to reinforce strategy for tender nominations.
8. Follow-up on client quotations and enquiries within stipulated time period.
9. Generate weekly/monthly reports for customers, in accordance to their requested format.
10. Follow up on clients outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
11. Maintain customer tariffs in server adequately
12. Manage FMC filing and rates maintenance for accounts with which we are the Business Owner.
13. Arrange credit facility approval for new clients.
14. Follow up and arrange triangle shipment billing instructions with respective business units
15. Visit customers independently to support their current business needs, with the aim of business retention.
16. Take the lead in discussions with client and AFF/OFF members with regards to service recovery, first level of escalations, etc.
17. Facilitate on preparation of periodic business reviews.
18. Perform other job duties as requested by the Immediate Superior / HOD

Required Skills, Experience & Qualifications:

• At least 10 years of relevant working experience in freight forwarding/logistic/supply chain industry or related field with leadership role working experience.
• Good Leadership and interpersonal skills
• Excellent verbal and written communication
• Well organized
• Positive attitude and able work under pressure with tight deadlines
• Strong analytical, planning, organizing skills and meticulous.

Work Location:

2 Changi South Avenue 2, Singapore 486354 (Nearest MRT: EXPO)

Work week

5-day work week (Mondays to Fridays: 8.30 am to 6.00 pm)

JOB SUMMARY:

This position is responsible for managing and ensuring that all regional logistics services and capabilities needed to support Jabil’s operations and Customer programs are fully efficient and effective. This position is a member of the global logistics team and participates in formulating global and regional logistics strategy. Success in this position requires experience in deep and broad logistics knowledge, skill sets and practicing experience; as well as team management, managing multiple projects simultaneously, implementing and driving change, detail orientation, strong analytical skills, market industry knowledge, customer focus and sound judgment. The person in this position must have strong team leadership, facilitation and communication skills and an ability to work in a matrix organization and under constant tight /compressed time lines environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Provide in region logistics leadership for all Jabil logistics and trade compliance operations, guidance and strategy

· Formulate logistics strategy in support of business unit and site requirements.

· Manage, coach and mentor regional logistics team and site logistics managers.

· Provide guidance and direction to carrier mangers in regional carrier selection and negotiations.

· Manage; multi task and lead multiple projects simultaneously.

· Work in coordination with the other Regional Managers in formulating strategy and capabilities to

provide logistics support for cross regional operations.

· Develop and drive productivity initiatives for both in region and cross region operations.

· Ensure achieving and delivering regional logistics performances/KPIs

· Support customer sales initiatives and customer accounts.

· Lead dedicated customer logistics activity.

· Drive team productivity.

· May perform other duties and responsibilities as assigned

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS:

· Strong knowledge of global and regional logistics operations and industry (all transportation and

inter-modal logistics modes as well as Contract /WH-Hubbing Logistics)

· Carrier and 3PL management experience

· Strong proficiency in determining logistics requirements to enable company’s business goals and

objectives with ability to devise and implement strategy to achieve targets.

· Strong financial and analytical ability. Proficiency in managing business analytics to determine

optimum company footprint.

· Strong knowledge of regional direct and indirect taxes as well as regional customs regimes.

· Proven track record of successful change management accomplishments, implementing and

managing continuous productivity and cost reduction programs.

· Knowledge and experience in other key commercial/business elements; including general legal framework of business; contract of affreightment; commercial/INCO terms; region’s in - countries logistics bond zones and schemes, will be highly desirable

· Ability to manage multiple projects simultaneously

· Ability to prioritize and re-prioritize team’s workload

· Strong and convincing communication & articulation skills.

· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS:

· Bachelor’s degree required, Post Graduate degree in SCM/Logistics will be preferable

· Plus 7 - 10 years of significant international and regional logistics experience.

· Demonstrated high performance orientation, strong analytical skills, industry knowledge, negotiating ability, sound judgment and communication skills.

· Strong Project management and leadership skills.

· Must be able to influence senior management through well formulated business presentations.

· Must have ability and willingness to work and lead focused team within a matrix organization.

· Proficiency in Mandarin skills preferred as the successful person will need to liaise with Mandarin speaking counterparts.

· Agile, resilient and flexible work ethos/mind-set

· Ability for business travel when required.

About the Team:

The Shopee Regional Logistics team is committed to providing Shopee's users with the best e-Commerce logistics experience in the most cost-effective way. Positioned at the crossroads of Business, Operations, and Product, the team strives to enhance delivery speed and reliability by creating innovative services to exceed users' expectations. Using the latest technology and data-driven strategies, the team optimises the entire logistics value chain, from seller to the last-mile delivery, and pre-purchase to order completion. With access to extensive data, the team gains insights into logistics operations and user preferences to deep-dive and solve pain points from a first-principles basis.

Job Description:

We are seeking for an experienced manager to join our team as a Product Leader. As part of our global business, the candidate will need to work closely with our colleagues based in Singapore and overseas offices (Asia and Latin America).

This role requires a go-getter with all-rounded skills in business acumen, analytical thinking, user research, problem solving, systems thinking, technical understanding, project management and stakeholder management. We offer a collaborative and stimulating working environment with opportunities to take ownership and have autonomy in making tangible change. Come join us as we break new boundaries in logistics service for the e-Commerce industry!

The candidate will be responsible for:

• Defining and executing the product vision and strategy to meet business objectives
• Identifying business problems with qualitative and quantitative analysis, translating this into product opportunities to improve key business metrics, specifically in the Logistics domain
• Keeping abreast of latest technological applications in the industry, and evaluating the suitability of application in Shopee Logistics context
• Lead cross-functional teams to develop various products from end-to-end, including solution design, driving implementation, monitoring product performance, evaluating business impact and making iterations
• Leading a team of product managers
• Communicating and presenting insights to stakeholders

Requirements:

• Bachelor’s degree or above in Business Analytics, Statistics, Information Systems, Computer Science or a related science/tech field preferred
• Prior minimum 8 years’ working experience in product management or in related technical field
• Experience in supply chain industry (Logistics, Warehousing) is a significant plus
• Excellent communication skills (able to communicate complex ideas effectively in written and verbal form), with experience presenting directly to senior management
• Able to collaborate effectively with cross-functional teams. Bilingual in English and Mandarin to collaborate with adjacent teams based in China
• Experience working with international stakeholders in a multinational corporation is a significant plus
• Strong analytical and problem-solving skills
• Proactive and can learn quickly
• Able to work in a dynamic environment, effectively managing multiple and competing priorities simultaneously

Job Role Description:

Logistics Engineer Senior Executive is responsible for the below in Contract Logistics Operation:

• To lead and drive continuous quality and process improvement in materials flow, manning, space, inventory management and fleet management.
• To manage data-related activities including setting up databases, data mining and modelling (cost-benefit analysis, problem analysis, Robotic Process Automation, etc) performing data analysis and validating data.

Job Description

• Lead and drive for continuous improvement in materials flow, manning, space and inventory management, fleet management in Contract Logistics Operation.
• Participate and drive cost reduction solutions.
• Write SOP & WI required for warehouse management and logistic operations.
• Perform risk assessment together with HSE department and ensure safety first for operation.
• Constantly strive to achieve World Class Logistics Operations in Safety, Quality, Cost and Cycle time.
• Manage data through a combination of data mining, modelling and analysis (cost-benefit analysis, problem analysis, Robotic Process Automation, etc.).
• Focus on 5S, visual management and inventory accuracy improvement.
• Must be highly energetic and have the drive to get things done ahead of plan.
• Management of inbound/outbound operations to optimize space and inventory management.
• Report key performance indices on a regular basis for Contract Logistics.

What the job role requires

Qualification/Technical:

• Preferable Bachelor’s degree in supply chain management, Industrial Management or Engineering. Or Diploma holder with 3 to 5 years of relevant experiences.
• Knowledge in warehouse/logistics/manufacturing environment is advantageous.
• Strong communication skills, both verbal and written (In English).

Technological:

• Good working knowledge of 5S & visual management.
• Capable of writing SOP & WI required for warehouse management and operations.
• Knowledge of tools and methodologies like Root Cause Analysis and systematic troubleshooting methodology, etc. will be an added advantage.
• Knowledge on MHE and warehouse racking will be an added advantage.
• Preferable to have Knowledge of ISO 9001, ISO 14001, OHSA 18001 will be an added advantage.
• Knowledge with Lean methodology, six sigma and Kanban system will be an added advantage.

General:

• Able to work in fast-paced environment.
• Continuous improvement mindset and ability to drive for sustainable implementation.
• Strong work ethic and professionalism.
• Skills and abilities to perform job include analytical communication, presentation skills, problem solving and troubleshooting skills, computer literacy, interpersonal skills, exercises mature judgment; ability to work in a team, as well as independently; ability to influence other people.

People/Relations:

• Able to communicate with people from all levels.
• High fluency in both spoken and written English.
• High energy and drive, with a positive, proactive attitude
• Willing to learn with challenging spirit to improve current condition.

Other Information

• Dynamic & committed with proactive working attitude.
• Strong passion for process improvement, organizational, analytical and interpersonal & people management skills.
• Intermediate to advance experience in operating ERP system (WMS/SAP/etc.) for inventory management and analysis.
• Knowledge on warehouse racks and MHE.
• Forklift licence.

About the role

The incumbent will directly report to a Hub Manager with the key objective of providing customer-focused solutions in support of operational objectives and business development strategies. The incumbent will also indirectly report to the Operational Excellence team, which governs the framework and methodology of continuous improvement projects.

What you will be doing

• Leverage on lean principles to increase operational performance and optimise warehouse resources, creating value for internal and external stakeholders
• Spearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change management
• Support the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L
• Partner with the Key Account Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities
• Collaborate with subject matter experts from the Innovation, Automation, and Warehouse Management System (WMS) team to implement new technology or fine-tune existing solutions within the warehouse
• Contribute to the Operational Excellence (OpEx) community by sharing knowledge of best practices and new solutions, and participating in technical trainings and focus group workshops
• Support the OpEx core team in OpEx-led events and group collaterals

The successful candidate

• Degree in Engineering / Logistics / Supply Chain Management
• Project management and change management
• Strong in data crunching, analytical, conceptual and problem-solving abilities
• Knowledge in lean, six sigma, 5S, WMS
• Proficiency in Microsoft Office, Excel, Access, SQL
• Excellent interpersonal and communication skills

Responsibilities & Requirements:

1) Picking and delivering inventories (frozen meat including pork and seafood) to and fro our own warehouses.

2) Ad-hoc delivery trips when required.

3) Fit enough to operate pallet jack with load.

4) Maintain the cleanliness of the vehicle.

5) Class 3 license.

6) 5.5 days week (9:00AM - 5:30PM)

This recruitment effort is in collaboration with e2i

What the role involves:

• Responsible for facilitating and managing activities involving cross-border/Domestic transportation operations, partnership and projects.
• Familiar with custom (Malaysia and Singapore) requirements, import and export procedures
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Checking with Malaysia counterpart on their status as a declaring new customer in Malaysia or liaising with Malaysian customers or their declaring agent on the Malaysian customs procedures.
• Submitting the selling rate to Singapore customer.
• Coordination with Malaysia counterpart on Sales lead from the destination.
• Looking into all aspects of customer's requirement/problem solutions to handle their shipments
• Cross border trucking (CBT) billing & preparing of reports for internal &external customer.
• Generation of cross border road freight (CBRF) reports.
• Any other duties as assign from time to time.

Required Qualifications, Skills & Experience

1. Min 'O' Level
2. 1 years of experience
3. Computer literacy,custom regulation,cross border operation, communication skill
4. 1 year experience
5. Microsoft office, Email, WMS