Our client, a MNC in Freight Forwarding industry is seeking for a LOGISTICS MANAGER / ASSISTANT MANAGER ( FREIGHT FORWADER ) - 7,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 5 years experience overseeing a team to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 7,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

About the role

A solution orientated Procurement Executive who can formulate and drive a consistent approach towards all sourcing, negotiation, purchasing and tendering activities, to ensure value for money is maximized and cost savings generated. She/he will always ensure that all purchasing activities support and strengthen the strategic objectives of the overall organization.  

What you will be doing

• Co-ordinate, facilitate and manage Procurement processes - Sourcing, RFQ, Negotiation, Vendor Management etc 

• Drive for cost reduction initiatives, promote sustainable sourcing and continuous business processes improvement 

• Gather data, market analysis and information of commodities to support plans and decisions (Bench Marking Exercise) 

• Engage with Operations teams to deliver added value products and services 

• Attend to Operations’ feedback and assist in resolving problems with suppliers 

• Support backend offices such as HR, IT, QHSE, Facility etc. in sourcing and negotiation activities 

• Work closely with Legal in contract negotiation with suppliers 

• Support Procurement team in day-to-day Procurement task and provide administrative support 

The successful candidate

• Degree/Diploma in Business or Supply Chain fields 

• Ideally 5 years working experiences. Experienced in purchasing and logistics is an advantage 

• Proficient in Microsoft office 

• Smart time management of workload, resourceful and able to perform and accomplish the tasks assigned under tight schedule 

• Innovative/creativity, high integrity, and takes initiative/challenge 

• Strong interpersonal/communication skills and effective problem-solving skills 

• Team player in a fast pace and dynamic environment 

• Basic understanding of purchasing workflow & process 

About the role

Reporting to the Regional Account Manager, Asia Pacific, the Regional Key Account Support Intern will be part of the Luxury Fashion vertical and will be responsible for developing key materials to support vertical growth in Asia Pacific. This 6-months full-time internship will begin in January 2025.

What you will be doing

• Support the updating and maintenance of existing communication content (such as newsletters, workshops etc.)
• Support existing account through problem solving
• Help to develop Gantt chart for Project management follow-up
• Assist in Project management follow-up and milestones commitment
• Support countries during tender phase through vendor follow-up and DACs

The successful candidate

Essential

• Undergraduate in Business / Sales / Supply Chain
• Analytical, with the ability to translate complex requirements and data into effective solutions
• Team player, ability to work effectively across all levels from management to operators and across different functional areas
• Strong project management, planning and organizational skills
• Able to work independently
• Advanced skills in MS Excel, Word, Powerpoint

Desirable

• Working knowledge of MS Visio, MS Project will be a plus

About the role

Reporting to Vice President, Air, this internship role will have the opportunity to work with the different entities on exciting projects as well as to analyse various reports to provide information to our Regional Air Freight team for strategic business decisions. This 6-month full-time internship commences Dec 2024/Jan 2025.

What you will be doing

• Prepare monthly reports relating to air freight activities
• Detect irregular data from the reports and analyse the root cause
• Perform ad-hoc analysis as per requested by stakeholders
• Follow up with entities on the issues and/or comments of working reports
• Be involved in Middle Office Air Dashboard Enhancement Project
• Work with OMC on various projects on data management
• Maintain the BSA contract library
• Support RFQ activity to carriers for 2025 capacity

The successful applicant

Essential

• Polytechnic or university undergraduate or graduate in Business Management, Data Analytics, Data Science or related fields
• Meticulous, analytical, and can work independently
• Good interpersonal and communication skills
• Proficiency in MS Office (Excel, PowerPoint, Word)
• Good command of written and spoken English
• Knowledge in PowerBI and/or Tableau

Desirable

• Keen to learn, fast learner
• Systematic, organized and able to multi-task
• Able to work under pressure in a dynamic, fast-paced environment to meet tight deadlines
• Team player with positive attitude

1.    To perform Data Analysis and Reporting
a.    Analyse and generate reports of Asia Pacific data on Customer Backlog (CBL) 
b.    Work with Sales Logistics Customer Interface Team to ensure data quality and track the progress of CBL.
c.    Perform data validation, identify the root cause and resolves issues to improve the order fulfilment rate and overall impact on customer service level. 
d.    Write complex SQL queries to extract, transform, and aggregate data from large databases efficiently. 
•    Utilize Common Table Expressions (CTEs) to create temporary result sets and simplify query readability. 
•    Leverage Window functions to perform advanced analytical operations, such as ranking, partitioning, and aggregations, within SQL queries.
•    Optimize SQL queries for performance by using appropriate indexing strategies and query execution plans.
•    Employ various JOIN operations (INNER JOIN, LEFT JOIN, FULL OUTER JOIN) to merge data from multiple database tables efficiently.
•    Create subqueries and correlated subqueries when necessary to retrieve specific subsets of data.
•    Implement conditional logic and CASE statements within SQL queries to handle complex data transformations.

e.    Continuously optimize SQL queries for performance, scalability, and maintainability. 
f.    Monitor and tune database performance to ensure efficient data retrieval.

2.    To build and enhance scripts / dashboards to support Process Automation
a.    Build and enhance Power BI dashboards with existing databases (SQL database, etc.) on different Order To Cash (O2C) topics.
b.    Maintain and improve current Power BI dashboards, including enhancing SQL scripts in databases and DAX measures in Power BI.
c.    Provide technical support to resolve data-related issues and troubleshoot problems in dashboards, and reports.
d.    Develop Python scripts to streamline and automate manual data transformation processes. 
e.    Identify repetitive data preparation tasks and create reusable Python scripts to perform data cleansing, formatting, and aggregation. 
f.    Continuously optimize and enhance Python scripts for performance, scalability, and efficiency.

3.    Cross-Functional Collaboration
a.    Collaborate and align with central departments / stakeholders to support in achieving sales targets.
b.    Manage multiple projects simultaneously, ensuring timely delivery of data analysis and reporting solutions. 
c.    Collaborate with project stakeholders to define project scope, objectives, and deliverables.

About the role

When looking for a solution for a problem, knowing the law is only half of the equation.

Reporting to the Regional Ethics & Compliance Director in our Asia-Pacific office, this role aims to impart you with a practical experience to deal with the practice of compliance.

This role will support the implementation of the CEVA Compliance program across Asia-Pacific and ensure CEVA's compliance with E&C regulations, principles, and standards in Asia-Pacific.

This 6-month full-time internship commences Dec 2024/Jan 2025.

What you will be doing

Principal Responsibilities

• Assisting in the implementation of CEVA Compliance Program in APAC
• Brainstorming, sourcing, and implementing solutions to improve compliance processes such as Trade Compliance, Regulatory Compliance and Governance
• Driving Asia-Pacific’s Ethics & Compliance innovation
• Assisting in the preparation of Standard Operating Procedures
• Raising the visibility of the Ethics & Compliance department and educating our internal clients

The successful candidate

Essential

• Undergraduate Degree in the relevant area, including Law or Compliance
• General knowledge in Ethics & Compliance ie. Anti-Bribery and Anti-Corruption internal laws, Trade Compliance, Data Privacy and Competition Laws in Asia-Pacific
• Proactive, collaborative, meticulous and eager to learn
• Reliable, respectful, and responsive
• High standard of ethics and ability to handle sensitive and confidential information
• A curious mind that frequently questions: How can we do this better?

Desirable

• Technologically savvy
• Process driven

About the role

Reporting to the Head of Vertical - Beauty, the Regional Key Account Support Intern will be part of the Beauty vertical and will be responsible in providing support for various marketing, communication and projects in the region. This 6-months full-time internship commences Dec 2024/ Jan 2025.

What you will be doing

• Collating of monthly Beauty reports from all entities
• Support the maintenance of Beauty vertical's SharePoint and updating of Beauty's ASPAC deck
• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

The successful candidate

• Degree or Diploma in Business, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes initiative and able to to work independently
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

The Operations Executive plays a crucial role in ensuring the smooth and efficient execution of our shipping operations, focusing on vessel scheduling, daily operations, conflict resolution, and customer relationship management. This position requires a detail-oriented and organized individual with strong communication and problem-solving skills. The Operations Executive will collaborate closely with various internal and external stakeholders to ensure timely deliveries, accurate documentation, and optimal resource utilization.

What you will be doing:

Data Management:

• Ensure all data is entered accurately and promptly into the company's systems.
• Maintain up-to-date records of shipments, deliveries, and inventory.

Shipping Coordination:

• Coordinate with shipping agents to obtain accurate vessel ETAs.
• Liaise between charterers and the shipping team to ensure smooth communication and alignment.
• Track shipments and address any issues that may arise.

Vessel Scheduling:

• Efficiently schedule vessels to meet delivery timelines and optimize resource utilization.
• Coordinate with port authorities, agents, and other stakeholders to ensure smooth vessel operations.

Daily Operations Management:

• Oversee daily operations, including loading, unloading, and vessel movements.
• Monitor vessel performance and address any operational challenges.
• Ensure compliance with safety regulations and company procedures.

Conflict Resolution:

• Effectively manage conflicts and disputes related to shipping operations.
• Negotiate and mediate with stakeholders to reach mutually agreeable solutions.
• Escalate issues to management as needed.

Customer Relationship Management:

• Build and maintain strong relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction with our shipping services.

What we are looking for:

• Diploma in Logistics, Supply Chain Management, Maritime Studies, or a related field.
• 2+ years of experience in shipping operations or a similar role. Fresh graduates are welcome to apply.
• Strong knowledge of shipping procedures, documentation, and regulations.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and relevant shipping software.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Experience in conflict resolution and customer relationship management.

Assistant HR Manager

Overview

Reporting to the Country Manager, the HR Manager and fellow country lead team members to guide, manage and provide strategy on the people function of the company, including driving culture and organisational change, talent management & development, talent acquisition, and employer branding.

Providing strategic counsel on all people matters, this position contributes to the long-term goals around business and people development including performance management, hi-potential identification and development. The Head of HR works in close collaboration with business partners within the company to formulate people strategies that help deliver on company’s strategic direction as well as engaging employees. The position formulates and leads the implementation of HR policies and initiatives through the people team members.

Roles and Responsibilities

• Formulate and deliver on talent attraction strategies to fulfil labour resourcing requirements for the company to support organic and new business growth including new business staff mobilisation resourcing.
• Develop talent within the company through talent & performance management, hi-potential identification, succession planning, and learning & development including leadership
• Improve employee engagement and retention by embedding company culture through initiatives to build stronger leaders, stronger teams, recognition programs, company health and care programs, to improve the quality of workplace environment and enhance employee branding
• Build competitive remuneration framework to attract, motivate, reward and retain high-performing employees
• Work in close collaboration with business partners within the company to formulate people strategies that help deliver on the company’s strategic direction
• Build an efficient people operations process through HRIS system upgrades, operational workflow redesign, digitisation of maintenance of personnel file records, digitization of time & attendance records, and other deliverables throughout the employee lifecycle
• Manage the company’s payroll & HR operations, including statutory reporting, statutory funding claims, tax related reporting, work pass applications and renewals, benefits administration
• Build HR analytics to provide strategic lens on workforce profile
• Support management of office administration
• Responsible for management of all matters relating to Ethics and Integrity, including but not limited to:

1. Co-ordination of all Ethics and Integrity training
2. Review and investigate any matters referred for investigation and in accordance with the relevant policies and ensuring the confidentiality and protection of any whistleblowers;
3. Review, investigate and report on any matters relating to financial misconduct or fraud which are brought to your attention;

QUALIFICATIONS AND ATTRIBUTES

• Relevant bachelor degree or equivalent.
• A minimum of 5 years of experience.
• Fluent in English. Preferably bilingual. Able to connect with the ground staff.
• Strong communication and interpersonal skills.
• Strong foundation of payroll & statutory requirements, compensation practices, employment legislations and trends in Singapore is highly advantageous for this role.
• Results-driven and highly adaptable.
• Resilient and energetic
• Team Player. Capacity to build team or be part of a team to manage multiple priorities and get results in a collaborative environment.
• Organised and work to deliver outcomes to agreed timelines.
• Strong People developer, great listener and learner, and with the ability to formulate HR policies to support team members and business outcomes
• Commercial in their approach and outlook
• Competency in local statutory requirements.

The Operations Executive plays a crucial role in ensuring the smooth and efficient execution of our shipping operations, focusing on vessel scheduling, daily operations, conflict resolution, and customer relationship management. This position requires a detail-oriented and organized individual with strong communication and problem-solving skills. The Operations Executive will collaborate closely with various internal and external stakeholders to ensure timely deliveries, accurate documentation, and optimal resource utilization.

What you will be doing:

Data Management

• Ensure all data is entered accurately and promptly into the company's systems.
• Maintain up-to-date records of shipments, deliveries, and inventory.

Shipping Coordination

• Coordinate with shipping agents to obtain accurate vessel ETAs.
• Liaise between charterers and the shipping team to ensure smooth communication and alignment.
• Track shipments and address any issues that may arise.

Vessel Scheduling:

• Efficiently schedule vessels to meet delivery timelines and optimize resource utilization.
• Coordinate with port authorities, agents, and other stakeholders to ensure smooth vessel operations.

Daily Operations Management

• Oversee daily operations, including loading, unloading, and vessel movements.
• Monitor vessel performance and address any operational challenges.
• Ensure compliance with safety regulations and company procedures.

Conflict Resolution

• Effectively manage conflicts and disputes related to shipping operations.
• Negotiate and mediate with stakeholders to reach mutually agreeable solutions.
• Escalate issues to management as needed.

Customer Relationship Management

• Build and maintain strong relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction with our shipping services.

What we are looking for

• Diploma in Logistics, Supply Chain Management, Maritime Studies, or a related field.
• 2+ years of experience in shipping operations or a similar role. Fresh graduates are welcome to apply.
• Strong knowledge of shipping procedures, documentation, and regulations.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and relevant shipping software.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Experience in conflict resolution and customer relationship management.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

About the Team:

The Shopee Regional Logistics team is committed to providing Shopee's users with the best e-Commerce logistics experience in the most cost-effective way. Positioned at the crossroads of Business, Operations, and Product, the team strives to enhance delivery speed and reliability by creating innovative services to exceed users' expectations. Using the latest technology and data-driven strategies, the team optimises the entire logistics value chain, from seller to the last-mile delivery, and pre-purchase to order completion. With access to extensive data, the team gains insights into logistics operations and user preferences to deep-dive and solve pain points from a first-principles basis.

Job Description:

We are seeking for an experienced manager to join our team as a Product Leader. As part of our global business, the candidate will need to work closely with our colleagues based in Singapore and overseas offices (Asia and Latin America).

This role requires a go-getter with all-rounded skills in business acumen, analytical thinking, user research, problem solving, systems thinking, technical understanding, project management and stakeholder management. We offer a collaborative and stimulating working environment with opportunities to take ownership and have autonomy in making tangible change. Come join us as we break new boundaries in logistics service for the e-Commerce industry!

The candidate will be responsible for:

• Defining and executing the product vision and strategy to meet business objectives
• Identifying business problems with qualitative and quantitative analysis, translating this into product opportunities to improve key business metrics, specifically in the Logistics domain
• Keeping abreast of latest technological applications in the industry, and evaluating the suitability of application in Shopee Logistics context
• Lead cross-functional teams to develop various products from end-to-end, including solution design, driving implementation, monitoring product performance, evaluating business impact and making iterations
• Leading a team of product managers
• Communicating and presenting insights to stakeholders

Requirements:

• Bachelor’s degree or above in Business Analytics, Statistics, Information Systems, Computer Science or a related science/tech field preferred
• Prior minimum 8 years’ working experience in product management or in related technical field
• Experience in supply chain industry (Logistics, Warehousing) is a significant plus
• Excellent communication skills (able to communicate complex ideas effectively in written and verbal form), with experience presenting directly to senior management
• Able to collaborate effectively with cross-functional teams. Bilingual in English and Mandarin to collaborate with adjacent teams based in China
• Experience working with international stakeholders in a multinational corporation is a significant plus
• Strong analytical and problem-solving skills
• Proactive and can learn quickly
• Able to work in a dynamic environment, effectively managing multiple and competing priorities simultaneously

About the role

The incumbent will directly report to a Hub Manager with the key objective of providing customer-focused solutions in support of operational objectives and business development strategies. The incumbent will also indirectly report to the Operational Excellence team, which governs the framework and methodology of continuous improvement projects.

What you will be doing

• Leverage on lean principles to increase operational performance and optimise warehouse resources, creating value for internal and external stakeholders
• Spearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change management
• Support the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L
• Partner with the Key Account Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities
• Collaborate with subject matter experts from the Innovation, Automation, and Warehouse Management System (WMS) team to implement new technology or fine-tune existing solutions within the warehouse
• Contribute to the Operational Excellence (OpEx) community by sharing knowledge of best practices and new solutions, and participating in technical trainings and focus group workshops
• Support the OpEx core team in OpEx-led events and group collaterals

The successful candidate

• Degree in Engineering / Logistics / Supply Chain Management
• Project management and change management
• Strong in data crunching, analytical, conceptual and problem-solving abilities
• Knowledge in lean, six sigma, 5S, WMS
• Proficiency in Microsoft Office, Excel, Access, SQL
• Excellent interpersonal and communication skills

Responsibilities & Requirements:

1) Picking and delivering inventories (frozen meat including pork and seafood) to and fro our own warehouses.

2) Ad-hoc delivery trips when required.

3) Fit enough to operate pallet jack with load.

4) Maintain the cleanliness of the vehicle.

5) Class 3 license.

6) 5.5 days week (9:00AM - 5:30PM)

Summary:

The ESC Transportation Operations Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Provides functional subject matter expertise and anticipates customer's needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that impact customer satisfaction and improve customer experience 
• Serve as the main point of contact for customer queries / problems regarding ESC
• Build and present executive ready presentations and written reports to major stakeholders
• Lead project calls discussing progress, risks, challenges and ultimately facilitate decision-making
• Communicate key operational milestones to all key stakeholders and drive alignment
• Review engineeering design drawings and align within project scope
• Work with planners and PM's and create plans to support preplanning and on time delivery
• Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain
• Monitor operations and coordinate with forwarders and suppliers for on time delivery
• Proactively identify and developing mitigation strategies for risks and logistics impacts
• Maintain and report on supplier and forwarder performance to agreed SLO's, risk and priorities
• Ensure projects follow the proper project management life cycle and include proper documentation such as project charters, documentation for public consumption, technical and end-user documentation, document storage and controls
• Organizes and manages project activities across vendors, carriers, factories, contract manufacturers
• Conduct post-implementation reviews (i.e., evaluate performance against defined project goals)
• Analyze late orders and / or damanges and provide root cause analysis
• Support RFI / RFQ processes and benchmarking
• Manage regional and local transportation matters as they arise and as required by the customer
• Collaborate with ESC project team to build consistency in all processes and procedures
• Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and apply new knowledge to improve processes

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidate must possess at least a diploma or above cert
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous
• at least 2 years relevant experience

• Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.
• Restricted Stock Units (RSUs): We issue RSUs to contributors, offering you a stake in the company's success and aligning your interests with our long-term growth.
• Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Job Summary:

The Accounts Assistant will support the finance department by managing daily accounting tasks. The goal is to contribute to the overall efficient operation of the department and help the company be fully aware of its financial condition.

Job Description:

• Reports to Senior Finance Manager

• Perform book-keeping using Sage 300

• Preparation of monthly management accounts, including financial summaries, commentaries, and variance analysis as well as other relevant reports within stipulated deadlines.

• Reviewing transactions and documentation to ensure compliance with statutory requirements, budgetary controls & cost allocation.

• Perform monthly reconciliations- bank, intercompany

• Prepare and ensure timely submission of indirect taxes (SST, withholding tax, etc) to the relevant authorities.

• Liaise with auditors, tax agents, bankers, and government bodies for audit, taxation, and financial matters.

· Work with a team of accounting staff to ensure the smooth running of daily

Qualifications:

Education:

• Degree in Accounting or Professional Accounting Certificate or a related field.
• Professional accounting qualifications (e.g., AAT, ACCA are a plus.

Experience:

• Proven experience as an Accounts Assistant or in a similar role.
• Experience with accounting software (e.g., QuickBooks, Sage) is highly desirable.

Skills:

• Strong numerical skills and attention to detail.
• Excellent organizational and time-management abilities.
• Proficient in Microsoft Office Suite, particularly Excel.
• Good communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Personal Attributes:

• High level of integrity and trustworthiness.
• Ability to handle confidential information.
• Positive attitude and willingness to learn.
• Strong problem-solving skills and ability to adapt to change.

Salary range: $2500 to $3000

The Role

To develop a thorough understanding of Toll’s business through practical involvement in sales activities. Sharing that knowledge with Japan Post and identifying opportunities for introducing Toll’s services to Japan Post customers and potential Japanese customers.

• Representing Toll Group throughout the sales process with a focus on more complex sales opportunities or opportunities with major clients.
• Identifying new sales opportunities, particularly for current Japan Post customers, and Japanese companies. Creating and developing the sales business strategies for further growth of Toll’s business with Japan Desk sales team.
• Monitoring and managing the sales performance of Japan Desk with using KPI and/or other index. Retaining existing businesses of Japan Desk by closely managing the relationship with clients with a focus on Global Logistics in Asia.
• Analysing competitor activity. Developing a strong understanding of Toll’s business. Communicating with Japan Post to further develop broader understanding of Toll’s business and service offerings.
• Assisting management on their business decision making by carrying out day-to-day administrative activities.
• Senior functional managers of both Toll and Japan Post. Japan Post management and business development team. Global Logistics and Global Forwarding management and sales team of Toll

To be successful, you will need:

• Relevant bachelor degree or equivalent employment experience
• Native Level in Japanese (written and verbal) and good command in English (written and verbal) to communicate with stakeholders in Japan Post
• Significant experience in a technical sales environment
• Actively participate in Toll WHS Policy and Program to ensure own health and safety and the health and safety of others in the workplace
• Ensure compliance with safe work practices, not to put others at risk. Use and maintain equipment properly and ensure that the work area is free of hazards
• Report all incidents, injuries and near misses. Report any hazard or accident to the OHS officer as soon as it becomes apparent

Our Company is a well-established business operations management company with footprints in the Southeast Asia region. With an expanding portfolio of solutions and distributorships, we are looking for high caliber candidates who want and can make a difference to join us in the following positions :

Responsibilities:

• Perform budget variance analysis and prepare financial reports at Group level
• Work with local finance teams on various financial matters and projects
• Work with senior management to define and track key performance indicators to support business decisions
• Coordinate and support future budget preparation
• Other ad hoc requests for analysis as requested from senior management

Requirements:

• Bachelor’s Degree in Accounting or Finance
• 3 to 4 years of relevant experience
• Strong computer and analytical skills, including proficiency in MS Office (especially Excel and PowerPoint), experience with management information systems and ideally SAGE
• Excellent planning, analytical, interpersonal and communication skills

Interested parties to email your detailed resume with expected salary and photo to :

The Recruitment Dept. :

Email : [email protected]

• Basic computer skills
• Assist in handling inbound for warehouse, such as guide driver to respective loading bay, checking on receiving goods
• Assist in handling outbound for warehouse
• Prepare pick list for picker, such as printing, sorting the pick list
• Data entry and filing of documents
• Positive and passionate team player
• No experience needed

• Handling delivery schedules
• Managing transport operations such as ensuring drivers job completed
• Oversee activities that include transportation
• Communicate between drivers and customers
• Keen, positive and passionate learner
• Basic computer skills
• Able to work in a fast pace environment
• No experience needed
• Office located at Clementi
• 
  

About the role

• Head administrative duties as per SOP and Working Instructions

• Manage purchase requisition one workday upon request from Warehouse Manager

• Checking of vendor invoices before approval within stipulated time given

• Query vendors on discrepancy in invoices immediately upon discovery

• Handling communication with stakeholders to ensure completeness of service in accordance to client’s SOP

• Executing operational task from Freight Ops Team on site within four hours

• Attending and responding E-mails for Ops/Whse Team members promptly

• Other ad hoc duties as assigned by Warehouse Manager

• Manage Warehouse Personal Import / Export Shpts Scanning and Data Entry

• Manage Inventory and good housekeeping

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations.

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors.

• Plan and monitor team performance including give coaching and counselling needed to deliver expected.

• outcomes

• Plan and monitor team development together with HR Division

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team.

The successful candidate

Summary:

The ESC Transportation Operations Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Provides functional subject matter expertise and anticipates customer's needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that impact customer satisfaction and improve customer experience
• Serve as the main point of contact for customer queries/problems regarding ESC
• Build and present executive ready presentations and written reports to major stakeholders
• Lead project calls discussing progress, risks, challenges and ultimately facilitate decision-making
• Communicate key operational milestones to all key stakeholders and drive alignment
• Review engineering design drawings and align within project scope
• Work with planners and PM’s and create plans to support preplanning and on time delivery
• Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain
• Monitor operations and coordinate with forwarders and suppliers for on time delivery
• Proactively identify and developing mitigation strategies for risks and logistics impacts
• Maintain and report project metrics specific to on-time delivery, safety, quality, spend, and savings globally
• Monitor and report on supplier and forwarder performance to agreed SLO’s,  risk and priorities
• Ensure projects follow the proper project management life cycle and include proper documentation such as project charters, documentation for public consumption, technical and end-user documentation, document storage and controls
• Organizes and manages project activities across vendors, carriers, factories, contract manufacturers
• Conduct post-implementation reviews (i.e., evaluate performance against defined project goals)
• Analyze late orders and or damages and provide root cause analysis
• Support RFI/RFQ processes and benchmarking
• Manage regional and  local transportation matters as they arise and as required by the customer
• Collaborate with ESC project team to build consistency in all processes and procedures
• Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and  apply new knowledge to improve processes

Responsibilities:

· Be knowledgeable about the company products;

· Identify prospective customers, lead generation and conversion;

· Contact new customers to create a sales pipeline and create approaching strategy;

· Emphasize the features of products to highlight how they solve customer problems;

· Negotiate prices and terms, and prepare sales agreements;

· Collaborate with marketing colleagues in sales campaign and sales tools;

· Maintain contact lists and follow up with customers to continue relationships;

· To bring more sales lead and assist company generate profits according to KPI;

· To report monthly progress and share market customer information;

· Any other tasks assigned by management.

Requirements:

• Minimum 2 year sales experience, preferable in logistics and/or supply chain industry;
• Working experience in the e-commerce industry will be an advantage;
• Possess good interpersonal, time management, and ability to work under tight timeline;
• Strong command in written & spoken English & Chinese to handle queries and complaints from English & Chinese speaking customers;
• Familiar with express business and related knowledge.