Responsibilities:
- Conduct verification of the held payment instruction and manual claim transactions to ensure benefit payments and claims are in compliance with existing policies.
- Execute efficient, timely and accurate processing of benefit payment and claims
- Prepare monthly reporting for payment and claims
- Assist in the investigation of doubtful payments/claims and monitor the follow-up actions (e.g. recovery of claims) for closure.
- Highlight system issues to the technical team, participate in implementing new system requirements, system upgrades and UAT sessions (when necessary)
- Assist in claimants' / auditors' requests and queries
- Handle all the enquiries via hotline and email
Requirements / Details:
- Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree of any discipline.
- At least 1 year(s) of working experience in the related field is required for this position is preferred but those without working experience can be considered too.
- Good customer service skills
Interested applicants may apply directly to [email protected] stating your expected salary.
**Regret that only shortlisted candidates will be notified.
Patrina|Reg ID: R1103695
