Total 3,776 account executive job vacancies in Customer Service category in Singapore

Our client is a local company in the Hospitality industry. Due to business needs, they are now recruiting a Accounts Executive (AR) to be part of their Accounts team for ongoing transformation projects. They are located in the Central – easily accessible.

The Duties of Accounts Executive (AR):

• Oversee outstanding payments on multiple online platforms
• Support in generating invoices and managing billing processes
• Compile journal entries for concluding monthly financial activities
• Conduct reconciliation for transactions between affiliated companies
• Prepare reconciliations for bank and AR
• All other ad hoc duties as assigned

Job Requirements:

• Min Diploma in Accounting, Finance or other business-related field
• Min 1 year of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R23115674 (Chong Jia Jia)

About ClearSK Healthcare Pte Ltd:

ClearSK Healthcare is a leading aesthetics clinic chain based in Singapore, with a strong presence in Shanghai, Hangzhou, and Kuala Lumpur. We strive to create an enriching environment where our employees can learn, grow and thrive while making a real difference in people's lives.

About the role:

We're currently seeking a motivated and dynamic Patient Care Executive (Aesthetics) to join our team. This is an exceptional opportunity to step into the fast-growing, knowledge-intensive medical aesthetics sector, where your contributions will not only enhance your market value but also positively impact our clients' wellbeing.

Responsibilities:

- Deliver outstanding customer service, ensuring patient comfort and satisfaction

- Assist in pre-treatment services, including basic cleansing facials and pain-numbing procedures

- Provide post-treatment care, including application of facial masks

- Facilitate effective communication between patients and doctors

- Participate in hands-on training for specific procedures and treatments

- Help maintain a safe, clean, and comfortable clinic environment

Qualifications:

- Strong proficiency in spoken and written English

- Excellent interpersonal skills, with a passion for providing superior customer service

- Eagerness to learn and grow in the medical aesthetics field

- Previous experience in beauty therapy or nursing assistance is a plus, but not required

What we offer:

- Comprehensive training in aesthetic procedures and treatments

- Competitive remuneration, including service commission for assisting doctors

- A supportive, dynamic work environment

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the platform:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics in Singapore and overseas branches in Shanghai and Hangzhou. As a Singapore leading aesthetics and healthcare chain with presence in Shanghai, Hangzhou, Kuala Lumpur and Manila, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

· Attend to customer’s incoming calls, SMS and Whatsapp messages

· Issuance of invoices for different branches

· Update of customer information on internal database

To support sales consultants by securing appointments

· To place outbound cold calls and provide good customer services

· To keep our customers informed on the latest update and ongoing promotions

· To be inquisitive and sensitive towards customers’ requirements and concerns over call

Role Requirement

· Suitable candidate should possess ‘A’ Levels or Diploma and above

· 1 year relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· 5-day work week with alternate Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Additional performance incentives and allowances
• Convenient working locations in Novena Medical Centre or Scotts Medical Centre

Interested candidates, please send in your updated resume in MS Word or PDF format to us.

Your resume must include the following information: -

• Recent photo
• Last drawn salaries, if applicable (3 months period)
• Reason for leaving

About ClearSK Healthcare Pte Ltd:

ClearSK Healthcare is a leading aesthetics clinic chain based in Singapore, with a strong presence in Shanghai, Hangzhou, and Kuala Lumpur. We strive to create an enriching environment where our employees can learn, grow and thrive while making a real difference in people's lives.

About the role:

We're currently seeking a motivated and dynamic Patient Care Executive (Aesthetics) to join our team. This is an exceptional opportunity to step into the fast-growing, knowledge-intensive medical aesthetics sector, where your contributions will not only enhance your market value but also positively impact our clients' wellbeing.

Responsibilities:

- Deliver outstanding customer service, ensuring patient comfort and satisfaction

- Assist in pre-treatment services, including basic cleansing facials and pain-numbing procedures

- Provide post-treatment care, including application of facial masks

- Facilitate effective communication between patients and doctors

- Participate in hands-on training for specific procedures and treatments

- Help maintain a safe, clean, and comfortable clinic environment

Qualifications:

- Strong proficiency in spoken and written English

- Excellent interpersonal skills, with a passion for providing superior customer service

- Eagerness to learn and grow in the medical aesthetics field

- Previous experience in beauty therapy or nursing assistance is a plus, but not required

What we offer:

- Comprehensive training in aesthetic procedures and treatments

- Competitive remuneration, including service commission for assisting doctors

- A supportive, dynamic work environment

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the platform:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Facilitate and/or support discussions with diverse stakeholders across clinical divisions in the conceptualisation of clinical and supporting services.
• Support the development of key strategic plans in line with future models of care of services at the new facility while focusing on new paradigms in a post Covid-19 environment.
• Collect, organise and analyse data to support the planning process, as well as application of research with exposure to different models of care led by other institutions or industries.
• Provide secretariat support to assigned committees led by Senior Management, and its supporting Workgroups.
• Engage a myriad of stakeholders across clinical, operations, architectural, IT, engineering and other domains to assist with developing a detailed business case proposal.
• Support the DCEO, COO and Directors in whole-of-campus space management and planning, including vacated spaces in and around the organisation, with the view to achieve resource optimisation on the Novena campus.

Job Requirement

• Good Bachelor’s degree from any discipline, with at least 3 years of working experience
• Secretariat experience in supporting committees led by C-suite membets and Senior Clinical Leadership will be an advantage
• Experience in policy writing and/or clinical service planning will be an advantage but not a pre-requisite.
• Good Team collaboration skills and able to work with multiple stakeholders across different domains
• Organised, meticulous and good project management skills
• Excellent written skills, especially in paper and minute writing, as well as oral communications and presentation skills.
• Ability to prepare slides (Microsoft Powerpoint) comprising clear and concise messaging with visually appealing infographics
• Ability to multi-task and work under tight deadlines in a fast-paced environment.
• Dedicated and willing to go the extra mile to see things through.
• Proficient in MS office applications.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Customer Service Executive – Jurong ( Alternate 51/2 Day)

- liase with customers

- typing of quotation , sales documentation & etc

- can start work immediately is an advantage but not necessary

- PC literate

- A diploma in Mechanical engineering or equivalent experience in the mechanical industry

- Basic salary : S$ 2800 – S$ 3000 neg

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

Customer Service Executive (Logistics) - Ubi / Macpherson [3770]

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers.
• Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Benchmark freight rates.
• Negotiate rate structures, including consolidation lanes, capacity, and customer programs. Present finding to Management.
• Collect and analyze service issue and carrier quality information and develop clear and concise reports.
• Freight forwarding functions such as booking, issuing Delivery Orders, etc
• Checking and confirming order status on pick-up and deliveries.
• Analyze freight bills for customer specific required information.
• Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other
  special requests.

Job Requirements

• Diploma / Degree in Logistics / Transportation or equivalent
• At least 1 year of working experience in the related field/ freight forwarding industry is required for this position

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Responsibilities:

Address customers' requests and queries.

Analyse customer information and needs to improve customer relationships and experiences.

Execute order processing and order fulfilment tasks.

Maintain the client contact database to ensure it is up-to-date.

Handling of import/export enquiries.

Strive to exceed customer expectations wherever possible.

Work closely with various departments in meeting customers’ order fulfilment and achieving on-time delivery.

Meeting up with new customer in fostering customer relationship and to render better service quality.

Resolve and/or escalate issue in a timely manner.

Provide flexible support for team members and other teams and foster a positive and a motivating environment.

Requirements:

Diploma study in Administration or relevant field.

Minimum 3 years related work experience.

Able to work independently, organized and meticulous.

Excellent interpersonal and written and oral communication skills.

Customer oriented.

Customer Service Executive (Logistics)

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Responsible for processing customer confirmation order.
• Managing delivery coordination.

Requirements:

• Diploma and above.
• At least 1 year of experience in doing order-processing.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Customer Service Executive (Logistics)

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Responsibilities:

✅Daily report for Job done via email

✅Attend to customer’s enquiry

✅Issue quotation, invoice and statement.

✅Contact customer for job confirmation.

✅Follow up on the status for all outstanding matter.

Requirements:

• Diploma/Degree graduate are welcome to apply.
• Computer literate.
• Hardworking and willing to learn.
• Able to do multi-tasks.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Job Description:

• You will provide accurate and timely processing of bills and charges, deposit, as well as financial counseling
  Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Scope:

• Responsible for the quality of care provided to the residents.
• Provide supervision and coaching to the care team.
• Assist in planning, implementing and management of staff training and development programmes.
• Ensure overall serviceability and cleanliness of the living environment.
• Support manager in the day to day administrative and operational roles.
• Support and participate in projects and initiatives.

Job Requirements

• A recognized degree or its equivalent.
• Experience in healthcare industry desired but not mandatory.

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Client Service Executive ( CSE) – AMK ( 5 Day)

- Have a minimum 3 years experience in client servicing in engineering sales

- possess a diploma preferable in the mechanical engineering field

- able to sell, up-sell and cross-sell

- possess a strong positive attitude towards selling and customer service

- good team working and communicating skills, both verbal and written

- analytical and good problem solving skills

- work with engineer specialists to jointly respond to clients’ enquriies

- coordinate sales activities with accuracy and timeliness

- Provide professional services by visiting current and new clients ( if needed) for consultative selling, cross- selling or up-selling the company’s products and services

- assist in generating and qualifying new leads to arrange appointments to meet potential clients in person, to do an introduction or sales presentation

- thnk citically and suggest improvements that might lead to cost savings which will ultimately benefit the clients

- to service company’s existing customers and calling them up plus a visit to check on their needs

- This is a sales role, but more of a farming then hunter role.

- BASic salary : S$ 3500 – S$ 4300

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

Job Responsibilities

The Service Operations Executive is responsible for ensuring the readiness to support business operations. Key objectives include smooth daily operations as well as enhancing operational efficiency and customer experience. The successful candidate must be operationally hands-on, organized, highly motivated, and able to work with a disciplined approach towards managing people and work.

Service Support

• Provides 1st level support for network and Internet services via phone or email with accuracy and promptness to meet pre-defined SLAs for customer
• Responsible to follow through any Incident or Request in the Ticketing System until closure of the ticket for customer and internal customer
• Monitor line down for customer, perform basic troubleshooting steps and schedule onsite if required.
• Manages issue resolution based on incident priority levels and escalates to appropriate channels when required for customer and internal customer.
• To perform daily checks on critical devices for internal customer.
• To perform patching on critical devices on a quarterly basis for internal customer.
• In charge in assigning new hardware to the staff and reformatting hardware for internal customer.
• To perform Duty Officer role; one week per month.

Service Delivery

• Schedule and manage the installation and turn-up of connectivity including support to field technicians onsite.
• Collaborate with clients and internal stakeholders to gather information required to ensure smooth deployment
• Identify potential issues and proactively escalate internally to prevent delivery delays.
• Provide updates to the customer in a timely and professional manner
• Prepare work orders and documentations necessary for provisioning and service installation
• Verify provisioning details and service connectivity after service delivery
• Maintenance of customer contract records in Company's ERP system

Job Requirements

• Candidate must possess either a Diploma or Degree in Information Technology/Computer related course. Fresh Graduates are welcome to apply
• Experience gained from the Telecommunication or Information Technology industry either from internship (OJT) or actual work is an advantage.
• It is an advantage to have basic knowledge of TCP/IP, LAN, and WAN concepts and Internet application (Email/Web/Domain)
• Active interest in learning and maintaining technical skills & knowledge
• Strong verbal and written communication skills
• Good interpersonal skills and able to work within the team
• Resourceful and enjoy problem solving

Location : Tampines

We are looking for a customer centric and detail-oriented team member with strong communication skill who will also be responsible for the administrative duties related to the day-to-day operations of the center.

Job Duties & Responsibilities

· Ensure smooth day-to-day operations of the center to ensure consistency and efficient delivery of services to all center users.

· Have a strong product knowledge of center’s offerings, services and processes.

· Maintain high level of service standards.

· Handle and deliver customer’s feedback professionally and promptly.

· Attend to Walk-ins/ telephone enquiries and email correspondences from customers.

Requirements:

- Singapore citizen or PR.

- Possesses at least a Diploma, GCE A/O levels with at least 2 years of relevant experience in customer and/or administrative service.

- Prior hospitality / customer service experience will be an advantage.

- High-quality written and verbal communication abilities.

- 5-day work week: 4 weekdays and Sunday. No Public Holidays.

- Personable, with strong interpersonal skills.

- Team player and is able to work in a fast-paced environment with minimal supervision.

- Proficient computer skills.

- Bilingual. Strong proficiency in spoken and written English and able to liaise with customers who can converse in Mandarin only.

- Well-groomed with a professional disposition.

If you share our service commitments and are looking for growth and new challenges, we want you to be part our team.

Please email your CV and resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

• Be part of the Value Office team, where you will help to synergise the hospital's efforts to advance patient engagement, empowerment, and experience.
• Enjoys working with people and is able to distil these encounters into quality service initiatives for systemic change.
• Job scope includes the prompt resolution and closure of service-related feedback, guided by the organisation's service performance indicators.
• Facilitate and coordinate hospital-wide service committees and workgroups which focus on improving service levels and upholding the organisation's service culture.
• Assist in creating and populating data dashboards of feedback indicators to track service satisfaction, feedback trends and patterns for system change initiatives.

The Requirements

• Min a Bachelor's degree, preferably in Marketing, Communications, Psychology, or a business-related discipline
• At least 2 years of working experience in marketing communications or service quality, preferably from the healthcare industry
• An excellent team player and effective communicator
• Creative, highly-motivated and results-oriented
• Excellent organizational, leadership and people management skills
• Good knowledge of social media platforms
• Ability to multi-task with minimal supervision amidst tight timelines
• Experience with data management and analytics will be an advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Service Management Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent will provide administrative support to the Undergraduate Studies Section in the Dean's Office, Faculty of Science. Duties and responsibilities include, but are not limited to the following -

1) Faculty Co-ordinator for Study Abroad Programmes (SAP)

• Plan, manage and coordinate SAP which covers university-wide and faculty-level global partnership with overseas universities.
• Work closely with Global Relations Office (GRO) on the student exchange programme (SEP) allocation and student placement.
• Manage the administrative processes that include student recruitment, selection interview, pre-departure briefings, module mapping and credit transfer for outgoing students in all SAP.
• The range of programmes that the team handles include the following: Student Exchange Programmes (SEP), French Double Degree Programme, Global Classroom, Summer/Winter Programmes, Global Science Summer Programmes, Incoming/Outgoing Summer Undergraduate Research Opportunities Programme in Science (UROPS), Non-graduating, non-exchange programmes, Financial Assistance Schemes (e.g., NUS Awards for Study Abroad, Science Student Overseas Exposure Fund)

2) Student support for outbound and inbound students

• Handle student enquiries/appeals efficiently.
• For inbound students, to also assist in the logistics required (e.g., accommodation).

3) Publicity

• Manage the Faculty's SAP publicity materials
• Update collaterals, website, student portal etc to ensure information is accurate and timely.

4) Others

• Coordinate and answer enquiries (counter, telephone, email) from students and the public.
• Take minutes for Undergraduate Studies/Student Life meetings.
• Provide assistance at University/Faculty level events such as Open House, Freshmen Orientation Briefing, and Commencement.
• Any other duties as assigned by the Vice Dean.

Qualifications/Requirements/Other Info

1. Degree holder with a positive learning attitude.
2. Proficient in Microsoft applications.
3. Ability to work under pressure and multi-task in a fast-paced environment with multiple timelines and demands.
4. Ability to exercise tact and discretion in handling sensitive and confidential information.
5. Possess effective oral and written communication skills.
6. Mature, independent, adaptive and meticulous.
7. A team player with the ability to interact well with all levels of stakeholders.
8. Willing and able to do overseas travel to partner universities

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Job Description:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.
• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.
• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.
• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.
• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.
• Responsible for contract renewals and simple repair quotations process.
• Drive EH&S initiatives, create EHS awareness and monitor compliance

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices.
• Passionate in picking up knowledge of Professional/Commercial Foodservice Equipment
• Meticulous and able to handle large volume of work with high accuracy.
• Independent worker who is reliable to deliver without supervision.

Salary: Basic $3,000 - $3,800 +60 handphone allowance + VB

Time: Monday - Friday (8.30am - 5.30pm) & alternate Saturday (8.30am - 12.30pm)

Location: Raeburn Park

Responsibilities:

• Able to handle key customer account or manage accident claims operation team.
• Manage daily operational activities to ensure smooth handling of customers.
• Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.
• Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Develops and implements vehicle and equipment preventative maintenance programs.

Requirements:

• 1 to 2 years relevant experience.
• Possess Class 3 driving license.
• MS Office proficiency.
• Ability to be a team player, motivate and work well under pressure.
• Responsible and positive with ‘can-do’ attitude.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

• Report to the CEO as part of the Broking Team and provide insurance broking advice and placement for clients
• Liaise with clients to understand insurance needs and advise them accordingly
• Obtain relevant underwriting information from client for submission to underwriters
• Review rates, terms and conditions of quoted insurances and advise clients accordingly
• Monitor client accounts and ensure outstanding payments are collected
• Renew clients' expiring policies when applicable
• Undertake relevant training and examinations as necessary to carry out job duties

Requirements:

• Minimum Diploma and possess PGI, BCP, ComGI certificates and/or other related insurance ceritficates
• Team Player
• Motivated and good in communication
• Ability to meet deadlines

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

POSITION GOALS

The primary objective of this position is to provide high quality customer service to internal and external stakeholders and Customer Relations with the day-to-day operations of the division.

RESPONSIBILITIES

Responsibilities will include, however not be limited to:

• Be the first point of contact to greet clients and understand, answer and address client needs with a solution-oriented approach.
• Ensure the foyer is visually maintained to reflect a welcoming and professional environment.
• Provide a high level of customer service when hosting international and VIP guests; and provide translation services for international guests as required.
• Effectively communicate with internal and external stakeholders.
• Receive, distribute and manage mail bank and deliveries.
• Maintain office equipment, meeting rooms and staff snacks and refreshments.
• Manage various internal processes such as vehicles and travel.
• Assist and host internal and Customer Relation activities, events and coordinate logistics for meetings, including room setup and catering.
• Draft and format reports and other documents and maintain Customer Relation CRM with high degree of attention to detail.
• Provide exceptional administrative support to the Customer Relations Team and other ad hoc office assistance as required.

SKILLS AND EXPERIENCE

• Strong bilingual (English and Chinese speaking) communication skills both written and verbal are essential
• Competent working with Microsoft Office suite, including Word, Outlook and Excel.
• Possess a positive attitude and be willing to work as part of a team.
• High degree of attention to detail.
• Must have a service-oriented mindset and be capable of making every guest feel valued.

CRITICAL SUCCESS FACTORS

• Epitomise the Ladon values in all interactions with internal and external clients.
• Be the company ambassador in all interactions.
• Providing a high level of customer service to all stakeholders.
• Providing high level proactive response to office matters.
• Displays initiative in regard to maintaining a functional office environment.