Total 87 front desk officer job vacancies in Customer Service category in D19 Serangoon Garden, Hougang, Sengkang, Punggol

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:

• Effectively managing, developing, and training the service desk team.
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Conducting and sharing results from service and operation performance reviews.
• Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset.
• Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
• Being aware of and managing the costs of running the service desks.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Taking accountability for service delivery performance, meeting customer expectations/SLAs, and driving future demand
• Providing accurate and regular reports to the management on performance of the service delivery
• Supervising desktop management teams (Local and Offshore) to facilitate continual improvements in the desktop environment.
• Collaborating with technical design teams to set standards for software, hardware, and security
• Making sure that anti-virus updates and patches are applied effectively and promptly.

Requirements and skills:

• The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team.
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team.
• An ability to balance and plan the short-term actions of the team.
• Knowledge and understanding of all relevant industry standards.
• Knowledge and understanding of best practices for service management.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders.
• An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk.
• A complete understanding of the organization’s business.
• An ability to think critically about systems and to make adjustments consistently as needed.
• The ability to manage time effectively while setting the tone of the team through modelling and leadership.

Location: Changi Aiport

Working Hours:

• Monday to Friday: 2 staggered time - 7am - 4pm / 10am - 7pm

Salary: Up to $2,800 (based on qualifications and experience)

Responsibilities:

• Provide 1st Level Technical Support via phone, remote assistance, and email.
• Escalate and track incident/service requests professionally and promptly.
• Provide onsite support as needed.
• Assist with additional administrative tasks as required.

Requirements:

• Minimum 6 months of experience in an IT service desk environment preferred.
• Strong written and oral communication skills in English.
• Excellent telephony and problem-solving skills.
• Self-motivated with a customer-oriented attitude.
• Ability to collaborate effectively in team environments

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

· Cashiering duties;

· Guide residents to make S&CC payment on e-platforms;

· Attend to residents on feedback matters as part of the front line customer service team;

· Assist in cases creation in the system;

· Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;

· Liaise with other team members from other departments pertaining to the feedback or queries cases;

· Assist with Facilities Booking matters;

· House visits;

· Any other duties assigned by the Supervisor.

• Promoting and sales of relevant products and services
• Delivery of excellent customer service and enquiry handling
• Leads hunting and re-engaging of existings clients
• Arranging and attending to appointments of related sales activities
• Keep records of customer interaction and relevant transactions data
• Handle documentation and other administrative duties

Qualifications

• Minimum GCE “O” Level, Higher NITEC or equivalent

Requirements

• Proactive and able to work independently.
• Detail-oriented, result-driven and self-motivating
• Good verbal and interpersonal communication skills
• Basic knowledge in automotive industry and relevant car trading experience is an advantage

• Basic + Commission

Responsibilities:

1. The primary role is to serve our salespersons or clients at the customer service counter or reception counter.

2. Process documents, collect commission (cash, cheque or online payments), sale of merchandise, use POS system, and handle office equipment (nets/credit card machines, copier machines, and computer terminals at the free seating area).

3. Data entry using our in-house systems (REMSPlus2, Admin module, e-submission) and using external systems (IRAS, HDB, CEA).

4. Manage walk-ins, emails, and telephone enquiries.

5. Frank mail and deposit at SingPost.

6. Collect and distribute mail.

7. Open and close the office, meeting rooms and training rooms.

8. Perform any other ad-hoc duties as and when assigned.

Requirements:

1. GCE ‘O’ Level and above.

2. Preferably someone who has work experience in customer service duties.

3. Excellent phone etiquette and possess good communication skills.

4. Ability to multitask and handle high volume of customers efficiently.

5. Computer literate in Microsoft Office.

6. Preference will be given to candidates who are available immediately or within short notice.

Benefits

· Friendly and Progressive Work Environment.

· Great Career Progression.

· Work from Home Leave

· Annual Leave up to 21 days

· Festive Leave

· Birthday Leave & Birthday Voucher

· Dress Code : Smart Casual

Other Information

· Working Location : Toa Payoh, (HDB Hub near Toa Payoh MRT Station)

· Five (5) day work week, Monday and Friday : 8.30am to 5.30pm, 9.00am to 6.00pm, 9.30am to 6.30pm (With 1 Hour Break)

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary, date of availability via APPLY NOW button.

We regret that only shortlisted applicants will be notified.

Summary:

• Logistic industry (Air & Sea)
• Basic salary up to $2800
• Variable bonus
• Location: Changi
• 5 days work week

Key Responsibilities:

• Handle all bookings for both air and sea freight
• Handle customer inquiries regarding order status, delivery schedules, shipping rate and etc
• Interact with customer via phone / email
• Process customer orders, documentation, and schedule for deliveries
• Apply for custom permit if required
• Resolve any issues related to damaged goods, delayed shipments and etc
• Other related ad-hoc duties

Key Requirements:

• Min 1 year of relevant experience in logistic industry
• Bilingual in Mandarin to deal with Mandarin speaking clients and vendors

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Responsibilities:

1. The primary role is to serve our salespersons or clients at the customer service counter or reception counter.

2. Process documents, collect commission (cash, cheque or online payments), sale of merchandise, use POS system, and handle office equipment (nets/credit card machines, copier machines, and computer terminals at the free seating area).

3. Data entry using our in-house systems (REMSPlus2, Admin module, e-submission) and using external systems (IRAS, HDB, CEA).

4. Manage walk-ins, emails, and telephone enquiries.

5. Frank mail and deposit at SingPost.

6. Collect and distribute mail.

7. Open and close the office, meeting rooms and training rooms.

8. Perform any other ad-hoc duties as and when assigned.

Requirements:

1. GCE ‘O’ Level and above.

2. Preferably someone who has work experience in customer service duties.

3. Excellent phone etiquette and possess good communication skills.

4. Ability to multitask and handle high volume of customers efficiently.

5. Computer literate in Microsoft Office.

6. Preference will be given to candidates who are available immediately or within short notice.

7. Need to be able to commit from 2 December 2024 to 30 April 2025.

Other Information

· Working Location : Toa Payoh, (HDB Hub near Toa Payoh MRT Station)

· Five (5) day work week, Monday and Friday : 8.30am to 5.30pm or 9.00am to 6.00pm. (With 1 Hour Break)

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary, date of availability via APPLY NOW button.

We regret that only shortlisted applicants will be notified.

Benefits

1. Competitive Salary: Earn up to $3,000 basic per month plus variable bonuses and monthly incentives.
2. Work-Life: Flexible work schedule with office-in-lieu on public holidays and time-off for overtime.
3. Career Growth: Develop your skills with a fast-paced, dynamic team while gaining experience in customer service and operations.
4. Supportive Team Culture: Work in an inclusive, friendly, and collaborative environment where your contributions are valued.
5. Standby Perks: Receive a company phone for standby, with additional compensation (to be discussed during the interview).

Job Description

We are looking for a motivated and reliable Customer Service Officer to join our team! In this role, you will handle phone inquiries, manage data entries, and address customer complaints with the best solutions or alternatives. You will collaborate closely with the operations department to ensure smooth processes.

Roles & Responsibilities

• Handle phone inquiries and provide prompt and effective solutions.
• Perform data entries and maintain accurate records.
• Resolve customer complaints and provide alternative solutions when necessary.
• Work closely with the operations team to support service delivery.
• Take on other ad-hoc duties as assigned by the department.

Requirement

• Skills: Basic IT knowledge, good listening skills, and ability to work under pressure in a fast-paced environment.
• Personal Attributes: A good team player with strong interpersonal communication skills, meticulous attention to detail, and self-motivated.
• Work Schedule: Must be flexible to work shifts, on public holidays, and be willing to work overtime when required.

5) Additional Information

• Location: 88 Geylang Bahru, #01-2724, Singapore 339696.
• Salary: Up to $3,000 basic plus variable bonus and monthly incentives (company phone for standby).
• Working Hours: 8 am to 5 pm with varying schedules: Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days).
• Public Holiday: Work on public holidays will be compensated with office-in-lieu.
• Overtime: Overtime will be given time off.

Benefits:

• Competitive Salary: Earn between $2,500 and $3,500, with negotiable pay based on experience.
• Professional Development: Opportunity to gain valuable experience in motor and general insurance administration.
• Client-Focused Role: Build relationships with insurance companies, internal teams, and customers while managing insurance sales.
• Ethical Work Environment: Engage in ethical business dealings that align with both company and client needs.
• Supportive Team: Work directly with the Insurance Operations Manager, learning from experienced professionals in the industry.

Job Description:

Join as an Insurance Operations Executive. In this role, you will assist the Insurance Operations Manager in managing both motor and general insurance administration tasks. You will liaise with insurance companies, manage quotations, and handle insurance sales for both new and existing customers. This position is perfect for individuals with experience in insurance operations and a passion for customer service.

Roles & Responsibilities:

• Assist the Insurance Operations Manager with administrative duties related to motor and general insurance.
• Liaise with insurance companies and customers to manage new/renewal insurance quotations.
• Handle motor insurance sales and renewals with the company’s existing customer database.
• Ensure the proper processing of insurance documentation and sales coordination.
• Uphold ethical practices in all business transactions and ensure that company and customer needs are met.
• Take on any other ad-hoc duties assigned by the company.
• Candidates with Certificate in General Insurance (BCP,Comgi,PGi) will have an added advantage.

Location: Educational Institute near Upp Changi MRT Station

Working Hours:

• Monday to Friday: 8:00 AM to 6:00 PM
• 1 or 2 Saturdays per month: 8:30 AM to 1:00 PM (depending on rotation)

Salary: Up to $2800 (subject to qualifications and relevant experience)

Scope of Services:

• Provide 1st Level Technical Support to users via phone, remote assistance tools, and email.
• Escalate, track, and resolve all incident/service requests/problems professionally and in a timely manner.
• Provide onsite support as necessary.
• Assist with any additional administrative tasks as required.

Requirements:

• Minimum 6 months of experience in an IT service desk environment preferred.
• Strong written and oral communication skills in English.
• Excellent telephony skills.
• Good problem-solving and interpersonal skills.
• Self-aware, self-controlled, and motivated in customer handling.
• Demonstrated initiative, tactfulness, and willingness to serve.
• Ability to collaborate effectively in a team environment, especially during crisis situations.
• Clear and effective expression of ideas and information.

For interested applicants, kindly click "apply"

EA Personnel Name: Melody Sim
EA Personnel No: R2095899
EA License No: 16C8443

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Center Officer to join our team! In this role, you will be the first point of contact for customers, managing inbound calls and emails with efficiency and empathy. Your primary responsibilities will include addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

JOB DESCRIPTION – CUSTOMER SERVICE OFFICER (Email and call)

The Customer Service Officer will be working for the Contact Center project. You will be responsible for handling a diverse range of enquiries from members of public via email, call and live chat. You will endeavour to provide a high level of service to MOPs, supported by the Team Leaders and Supervisor, as well as Points of Contact (POCs). A team player and a champion for customer happiness, you will go the extra mile to delight MOPs with insightful and accurate answers.

ROLES AND RESPONSIBILITIES

• Attend to enquiries, feedback & complaints via email, call and live chat.

• Resolve MOP’s queries efficiently and within stipulated datelines

• Liaise with external stakeholders with regards to enquiries and feedback.

• Escalate issues to the relevant internal line units and see to their resolution.

• Practice the no wrong door policy and warm transfer MOPs to the correct government agency.

• Participate in daily systems testing to ensure a high level of systems uptime.

• Any other ad-hoc duties as assigned by your Supervisor and Team leader.

REQUIREMENTS

· At least A Level/ Diploma/Degree holder

· Experience in Customer Service/Call Centre will be an added advantage.

· Excellent verbal and written communication skills and troubleshooting and problem-solving skills to resolve complex issues with little or no supervision.

· Independent, reliable and responsible

· Adaptable and fast learners

· Comfortable with accessing and checking various IT Systems.

*Flexible work schedule: 8.30am-6.00pm / 11.00am-8.30pm /830pm to 8.30am

*4 - 5 days workweek (including one weekend) and work on Public Holiday with scheduled shifts when needed.

*Training will be provided

*Salary range: $2000-$2700

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. In this role, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical issues, and ensuring the smooth operation of our car park facilities.

Key Responsibilities:

Customer Service:

• Act as the first point of contact for customer inquiries, feedback, and complaints regarding the site and car park system.
• Provide accurate and timely information about car park rules, regulations, and procedures.
• Demonstrate excellent problem-solving and conflict resolution skills to ensure customer satisfaction.

Operations:

• Assist with traffic flow management during peak hours to maintain a safe and efficient parking experience.
• Perform routine checks on EPS equipment and promptly address any minor malfunctions.
• Ensure compliance with all car park policies and regulations.

Additional Tasks:

• Complete any other tasks assigned by the supervisor to support the overall operations of the car park.

Qualifications and Skills:

• Strong customer service skills and a passion for delivering exceptional service.
• Ability to troubleshoot basic technical issues effectively.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks and work under pressure.
• Flexibility to work varying shifts, including weekends and holidays.

*This is a full-time contract role, on a 1-year renewable basis

We are looking for a proactive and tech-savvy IT Support Officer to join us! This hands-on role offers the opportunity to engage with various aspects of IT operations, including user support, system maintenance, and project collaboration. If you are passionate about technology and ready to apply your skills, we’d love to have you on board!

Key Responsibilities:

• Provide user training and support for IT programs and solutions.
• Provide ongoing support for our in-house CRM application and connected devices (e.g., tablets).
• Assist with network maintenance and resolve day-to-day system issues for software, hardware, and networking, if any.
• Coordinate with vendor and group HQ IT for project implementation, application rollout, software/system patching, and upgrades.
• Maintain and support office equipment, including laptops, printers, servers, and perform business email setup.
• Collaborate with on-site vendor for hardware and network troubleshooting when required.
• Document and update system protocols and procedures to ensure smooth operations.

What We Offer:

• Hands-on experience across various IT functions.
• Exposure to working with vendors and business users.
• Opportunities to hands on SAP systems troubleshooting, network management, and backend business IT programming and tools.

Qualifications:

Education:

A diploma or degree in Information Technology, Computer Science, or a related field.

Relevant IT certifications are advantageous.

Experience:

1-3 years of experience in IT support or related technical roles.

Knowledge of networking, troubleshooting, and hardware/software installation.

Technical Skills:

Proficiency in IT tools and remote support software.

Knowledge of Active Directory, VPNs, and IT security protocols.
Ability to diagnose and troubleshoot technical issues in real-time.

Soft Skills:

Strong problem-solving abilities.

Excellent communication skills to interact with users of varying technical abilities.

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

If you have the passion and interest in joining a residential care home that provides shelter, care and protection to residents between 5 and 21 years old, many of whom come from needy and disadvantaged families, we have an opening for the following position:

TITLE: RESIDENTIAL CARE OFFICER

DEPARTMENT: CARE AND DEVELOPMENT

REPORTS TO: HEAD OF DEPARTMENT

______________________________________________________________________________________________________________________

Objectives of the role :

1) Provide supervision, caregiving and guidance for the children.

2) They are also parental figures, essential for cultivating a warm and nurturing environment by taking care of the physical and psychological needs of the children.

The Job:

Resident Management

1) Provide support, assistance and supervision in the delivery of services and programs to the children

• Wake the children up for school in the mornings, bring breakfast up to the units and ensure that they are safely belted up in the school bus
• Be in-charge of safe-keeping the school pocket money fund and for daily disbursement of allowance to the children
• Serve meals to the children and assist in cleaning up the dining areas
• Ensure that children are on task and on time for their scheduled activities. This includes monitoring the duration of children’s bath time
• Wash school shoes for young children and ensure that older children wash their own shoes
• During a fire alarm, ensure that the children are swiftly and orderly evacuated from the units to the basketball court

2) Ensure the resident’s safety, health & good behaviors when they are in the Home and during outings & appointments.

• Monitor the residents to ensure that they are present in the Home, unit or the activity you are supervising (or their whereabouts are known to you when they are not at the Home) and double check, communicate and give permission for residents to leave areas or activities under your supervision when it is requested or required.
• Ensure that they follow and adhere to the structure in the Home.
• Ensure that comfort, personal hygiene, and the safety needs of the residents are attended to.
• Monitor the residents to ensure that they are physically safe and do not partake in any risky behaviour or activities which may cause themselves or others physical injury – especially during playtime.
• Monitor & report to the Assistant Manager and Director of Care & Development of any complaints from residents, family members, volunteers or visitors to the Home.
• Monitor & manage the behaviour of the residents by encouraging & rewarding good behaviour and by preventing, discouraging or discipline misbehaviour in strict adherence to the rules & discipline procedures of the Home.
• You are required to strictly supervise residents, prohibit the use of electronic devices; adhere to a strict locked toilet & “one-at-a-time” policy; teach rules and provide reminders about good touch & bad touch; and check in with residents to flag any behavioural concerns and issues.
• Carry out operational interventions according to Care Plan
• Provide timely feedback on the residents behaviours to the Unit Committee and participate in department meeting, care plan meeting and houseparent meeting.

3) Oversee the healthcare needs of children by being alert to their general health conditions

• Administer basic first-aid as necessary to the children and highlight the child’s medical needs to the enrolled nurse promptly
• Administer oral and topical medication as prescribed by the doctor
• Report children’s healthcare and medical needs to the House Nurse promptly for immediate follow-up actions

4) Others

• Take on any other duties assigned by supervisor

Candidate Requirement:

Academic & trades qualifications

Essential

• Minimum GCE ‘O"
• Able to read, write and converse in English

Work experience & skills

• Stay vigilant during work hours to manage a big group of children
• Be flexible and be able to consider plausible alternatives when met with decisions
• Empathize and yet be firm when disciplining the children, and give them appropriate emotional support
• Has relevant working experience in other Homes or child-centered work environment
• Trained in first-aid and is able to perform first aid in case of emergency

Personal qualities & behavioral traits

• Able to work flexible hours and upon last minute-notice
• Has passion and patience for working with children
• Can work independently, has a pleasant disposition
• Good working relationships with other departments’ staff
• Good interpersonal skills to provide psychological support for children
• Strong morals and ethics, along with a commitment to children

Only shortlisted applicant will be notified

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

As a Customer Service Agent/Officer, you'll be a key part of creating a positive travel experience for our passengers. Whether you're assisting passengers at the check-in counter, providing exceptional service in our exclusive lounges, coordinating departure activities or leading a team of dedicated professionals, your contributions will be invaluable.

Key Responsibilities:

• Manage check-in processes: Ensure accurate documentation and boarding passes are issued.
• Assist and guide passengers: Guide passengers using Self-Service Kiosks and Auto Bag Drops, escort transit passengers between the arrival gate and the Transfer Holding Area and assist passengers who require special accommodations or support.
• Perform gate handling: Coordinate departure activities, communicate with airline crews, and work collaboratively with various departments to ensure a timely and efficient departure.
• Provide exceptional customer service: Assist passengers with a friendly and professional demeanour, creating memorable and positive experiences.

Salary & Remuneration:

• Basic Salary from $2,000 - $2,500
• Monthly allowances up to $500
• Sign on bonus up to $5000
• Eligible for OT
• Variable Bonuses (AWS / Performance Bonus)

Requirements:

• Minimally NITEC / Higher NITEC / Diploma
• Prior experience in customer service is a plus but not required
• Excellent communication and interpersonal skills
• Keen learner who can work independently and as part of a team
• Must be able to commit to rotating shifts (morning/ afternoon/ night)

If you're passionate about providing exceptional customer service and looking for a rewarding career, we invite you to join our team. Apply now!

Dynamic Human Capital Pte Ltd (EA Licence No: 12C6253)
Lisa Chi (R24124761)

Job Responsibilities:

• Take charge of fitness/dance studio operations
• Building exceptional customer relationships with our members and new customers
• Assist in advising and handling enquiries relating to Bungee Workout / Dance / Yoga classes
• Attend to sales enquires, and follow up on sales leads

Job Requirements:

• Good team player
• Positive attitude and willing to learn
• Customer oriented
• Entry level welcome to apply
• Relevant retail experience will be highly advantageous

Benefits: Healthcare and complimentary access to dance/fitness class!

Working Location: 450 Alexandra Road, Singapore 119960

· Cashiering duties;

· Guide residents to make S&CC payment on e-platforms;

· Attend to residents on feedback matters as part of the front line customer service team;

· Assist in cases creation in the system;

· Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;

· Liaise with other team members from other departments pertaining to the feedback or queries cases;

· Assist with Facilities Booking matters;

· House visits;

· Any other duties assigned by the Supervisor.

• Handle enquiries and public feedback pertaining to the project site activities & environment
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• Other ad-hoc duties as assigned
• Diploma/Certificate in Communications/in Customer Relation or relevant discipline
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BT

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Department of Psychology invites applications for a Temporary Management Support Officer (12-month contract). The candidate is expected to work about 24 hours per week and will be paid $15 per hour.

Duties and responsibilities will be split between the Clinical Masters and the Continuous Education and Training (CET) programmes.

Clinical Masters Programme (Clinical and Health Psychology Centre)

• Transfer data to One Drive from Titanium
• Online / Referral Registration
• Scanning of old protocols to One Drive – Client Case Folders, old case files to be shredded
• Assisting Admin on end and start of placement mattersConfiguration of laptops
  Housekeeping of intern rooms
  Housekeeping of SharePoint Folders
  
• Ad hoc: Maintenance of CHPC Test Library Protocols and kits
• Ad hoc: Assisting with Professional clients when available

Psychology CET Programme

• CET Advertising

1. Design advertising materials such as Poster, Website Banners, Brochures etc.
2. Design and develop our yearly Professional Certificate (PC) report
   

• Workshop Support

1. Booking of training venues
2. Liaising with caterers for setup
3. Attendance taking
   

• Post-Workshop Admin

1. Consolidating training results from trainers
2. Issuance of certificates
   

• Monitor participants who have completed the required workshops for a PC

Qualifications

A diploma holder good with computer skills and ability to design EDMs

Amy's School of Dance is looking for child centered & committed individuals to join our family!

We have 2 openings for Part Time positions.

Responsibilities for Part Time Staff (but not limited to the following):

• Arrival/Dismissal of students
• Tracking attendance
• Attend to and/or follow up with Whatsapp/emails/walk-ins
• Accompany young children to the washroom
• Student registration / Uniform fitting
• Help out with school events
• Upkeep of the centre

Job Requirements

• Ability to multi-task
• Good team-player
• Communicate effectively
• Required to work on Saturdays or Sundays (9hr shift)
• Tertiary students are welcome to apply

Qualifications

• Minimum educational qualification of “O” Level or equivalent;
• Proficient in Microsoft Word and Excel;
• Fluent in English. Ability to speak another language will be an added advantage.

Please email your resume to [email protected]. We look forward to hearing from you.

• Perform sales logistic operation duties including sales/purchase order process, delivery and invoicing arrangement in the most timely and efficient manner according to documented process.
• Monitor / prepare inventory status report.
• Attend to sales enquiry.
• Demonstrate good communication with vendors/ customers / all related parties.
• Monitoring and following up stocks at customer warehouse (VMI).
• Ensure compliance with Legal & Other requirements.
• Coaching & supporting of subordinate.
• Ensure continual improvement in related field.

Requirements

• Min ‘A’ level and above
• Computer literate and SAP knowledge
• Process import & Export knowledge
• Relating work experience required
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Demonstrate ability to handle work professionally, maturely, independently and efficiently with strong customer service mindset
• Singaporean / Singapore PR only