To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-dPh3nP
Autonomy to make key decisions
Global role
About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan...
To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g4h7aas3
Regional role with leadership responsibility
Permanent in-house role with an established company
About the company
Our Client is an established Europe MNC. They have a well-established presence of m...
1. Manage and lead the Service Desk and staffs to provide 1st level technical support.
2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adher...
Responsibility:
To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
To be the Site...
• Plans the manpower needs of the zone, and deploys staff according to jobs required.
• Leads the Operations Support department to ensure all contractual and ad hoc jobs are scheduled.
• Ensures conformance to internal and external work procedures and quality standards.
• Handles customer complaints (feedback through phone calls / emails) and condu...
Job Title: Customer Relationship Manager - BYD
Key Responsibilities:
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Provide accurate information about the Automotive products, services, and policies.
Assist customers with product inquiries, technical support, and warranty claims.
Troubleshoot and res...
5-8 years of experience working in a Customer Success, Implementation Consultant, Onboarding Manager, Technical project management or similar customer-centric role.
Exceptional project management skills, you will need to hold customers and internal stakeholders accountable to action items to drive achievement of outcomes and milestones
A mi...
Context of the role:
Reporting to the Support Director, the Support Manager is responsible for executing day-to-day onboarding and
support of clients.
Key Responsibilities:
Define Company Procedures
- Own the support and incident management procedures in line with industry standards (ITIL etc)
Onboard Customers
- Complete the onboarding journey i...
The People Service Delivery (PSD) team’s mission is to run the best people focused service delivery business in the industry. We are seeking a person to lead our APAC Service Delivery team.
The ideal candidate for this role is someone who has built and managed high performing, operational teams focused on delivering People services at scale. The p...
Key Responsibilities
Oversee the installation, configuration, and maintenance of IT systems and infrastructure, including servers, networks, and hardware.
Ensure the availability and reliability of IT systems, minimizing downtime and addressing any technical issues promptly.
Manage IT assets and inventory, including procurement, deployment,...
Responsibilities
· Evaluate, process and approve Permit to Work (PTW) submitted by different users and contractors for hospital works, including and not limiting to renovation works, construction work, maintenance works and installations. Ensure compliance with all the applicable legislation, statutory, codes governing environmental health & sa...
Job description
Identify, recruit and onboard top-talent to scale your team
Grow and develop a team of engaged and high performing Onboarding CSMs by delivering effective feedback, coaching, enablement, and recognition
Enable your team to achieve by organizing around a set of key performance indicators to deliver against quarterly and long-t...
At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.
As a Customer Success Manager, you play a key role in handling post-sales activities by driving business strategies to improve customer experience, usage and retention. The Customer Success Management team is respon...
COMPANY DESCRIPTION
A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.
A testa...
about the company
Our client has an outstanding international reputation in providing storage solutions particularly for chemicals, oil and gas.
about the job
Oversee daily order management and execute process and guidelines.
Define, lead and enhance strategies for service excellence.
Maintain excellence in service recovery, emphasising t...
Customer Management:
Customer Service Oversight:
Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
Performance Metri...
The future has many facets: for the courageous, it is opportunity. The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to buil...
Customer Relationship Management
Nurture, establish, and develop relationships with key customer stakeholders to enable quality solution planning, delivery execution, and governance. Manage customer relationships with a focus on understanding business priorities and how they align and realize business value for both the customer and the organiza...
Overview
Expands customer relationships to create cross-sell and upsell opportunities. Leads and coaches business value conversations key stakeholders.
Reviews and communicates the status of delivery programs linked to customer priorities with internal stakeholders.
Coaches team members on and stays current with industry and Microsoft technical ins...
about the company
Our client has an outstanding international reputation in providing storage solutions particularly for chemicals, oil and gas.
about the job
Oversee daily order management and execute process and guidelines
Define, lead and enhance strategies for service excellence
Maintain excellence in service recovery, emphasising the...
Condominium Manager
Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
Working Location: Woodlands / Pasir Ris
Salary Range: $3600-$3800
Job Responsibilities
1) Operations
Manage and maintain residential/commercial property sites as assigned.
Conduct regular checks and inspection on grounds to ensure property...
Claims Manager / QS Manager / Senior QS
Location: Kranji
Working Days: 5 days
Working Time: 8am - 5pm
Salary: $3500-$4500
If interested, submit your resume and contact me here
Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564
Yap Teck Huat Reg No: R24122623
The Supreme HR Advisory Pte Ltd EA No: 14C7279
Reporting:
This position reports...
Location: Bras Basah
Monday to Friday, Office Hours
Job Description:
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;
Manage the overall service improvement plan and work with th...
Job Description & Requirements
1. Manage and lead the Service Desk and staffs to provide 1st level technical support.
2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer servic...
Responsibilities:
Lead, manage, and motivate a team of Salesmen to achieve sales
targets.
Establish clear sales goals and objectives for the team, ensuring
alignment with the company's overall targets.
Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
Provide train...