Total 67 research officer job vacancies in Customer Service category in D13 Macpherson, Braddell

Job Description:

• Management and processing of international customer orders, inquiries, feedback.
• Handling social media customer service. Attend to customers’s enquires, comments and feedbacks on social media platforms (Facebook, Instagram, etc) in an efficient customer-oriented manner.
• Coordinate with and provide support to customers and respective departments.
• Ability to communicate effectively, resolve conflicts and handle customer complaints
• Ability to perform operational duties and team project responsibilities
• Assist in social media outreach and marketing activities
• Miscellaneous operational and administrative duties

Requirements:

• Preferably with at least 1-year relevant experience
• Excellent customer service skills, spoken, written ability
• Possess good analytical abilities with interpersonal skills.

Job information:

• Full-time, 5 days work
• Office hours: 9 - 6pm
• 2mins walk from Tai Seng mrt
• Medical Insurance
• Variable Bonus
• Birthday Leave
• Staff Discounts
• Positive work environment with exciting welfare programs
• Excellent Career growth
• Collaborative work culture

Job Scope:

• To provide support in general upkeep of equipment and workplace;
• To provide logistical support for school events and functions including arranging of furniture and equipment;
• To perform gate duties and traffic control to ensure safety of students moving in and out of the school premises.

Requirements:

• Completed primary school education and preferably have some experience in general upkeeping of equipment/workplace, logistic or general operations support;
• Able to provide logistical support including arranging of furniture and equipment;
• Able to take instructions and duties assign by supervisor.

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Salary: $1740 to $1910 / month

Working Arrangement:

Mondays to Fridays: 6:30am to 4:00pm

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Working Hours: 8:45 AM - 6 PM / 8:45 AM - 1 PM

Working Days: Monday - Friday / Saturday

Training will be provided.

This position has good career progression.

Job Description

• We have immediate vacancies for people who are passionate about front-line service.
• You will attend to customers’ savings/fixed deposit account transactions, safe deposit boxes, and other counter services.
• You are not required to work on Sundays or Night Banking.

Requirements:

• At least GCE 'O' level with Higher Nitec or candidates undergoing part-time diploma may apply.
• Good attitude with pleasant personality and a flair for customer service
• Required to work on Saturdays (half day). There will be one Saturday off per month.
• If you do not have relevant banking experience but have customer service and cashiering experience, you are welcome to apply for this position.
• Flexible to be transferred between branches.
• We also welcome you if you are customer service-oriented.

Interested candidates please call/ WhatsApp me at 8779 6100 or send your resume to [email protected]

Willie Goh(R2197853)

Swift Search Global Pte Ltd (EA 18C9495)

EA License No: 18C9495

Job Scope:

• Assist in requirement gatherings and follow-ups required, assist in UAT and verifications of the enhancements before deployment to production.
• Assist with production testing after patches, deployment of fixes completed (which may be conducted after office hours).
• Assist in reporting system related issues raised by stakeholders and members of public daily, i.e. raise problem logs and follow up with vendor to test after the fixes has been deployed before closing the ticket.
• Assist in updating of content on website and FAQs
• Coordinate and conduct training/briefing to internal & external stakeholders on new enhancements/features, development of relevant materials/resources.
• Assist in review and update of service blueprints/standard operating procedures to align with system changes.
• Other tasks assigned by Supervisor

Working Arrangement:

Location: Clarke Quay MRT Station

Working Hours:

Mon-Thurs 8.00am-5.30pm

Fri 8.00am-5.00pm

Contract Duration: 3 Months

Salary: Monthly Rated ($1700-$2900/Month)

Job Requirements:

• Diploma in any discipline with relevant experience in project management related to systems development.
• Proficient in Microsoft Office Suite (Word, Excel, Powerpoint) and ability to work with multiple IT systems.
• Good communication and writing skills
• Organised with good time management skills.
• Ability to handle sensitive information with confidentiality
• Passionate about service the community.

EA License No.: 96C4864

Reg. No.: R22110485

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
• Assist customers in navigating respective website and online services
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to improve processes and enhance customer satisfaction
• Stay up-to-date with product knowledge and company policies
• To consistently meet set KPIs without compromising on quality service delivery

Requirements

• Strong communication skills, both verbal and written
• Customer-focused with a genuine passion for helping people
• Basic computer proficiency
• Ability to work well in a team and adapt to a fast-paced environment

*Prior call centre experience in healthcare would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

Job Description

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Provide coaching and training to the team members
• Conduct regular transaction monitoring and call reviews
• Ensure that training and development plans are in place
• Manage fair and consistent application of performance management and disciplinary measures
• Work across departments to improve business processes and enhance efficiency
• Deliver operational results
• Generate reports to clients
• Prepare monthly business review
• Other ad hoc duties as assigned

Requirements:

• Minimum 2 year(s) of relevant experience supervisory role, preferably in a contact centre or customer service environment
• Tech savvy and has good knowledge of Microsoft Office
• Possess good interpersonal and communication skills, creativity and problem-solving skills
• Able to motivate team to achieve business targets
• Good leadership and people management skills

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

Job Scope:

• Maintain general cleanliness of classrooms and special rooms, general office etc.

• Escort contractors during maintenance works.

• Assist in traffic control and Gate duties during arrival and dismissal time.

• Look out and report any safety hazard and building fault found around the school.

• Basic knowledge and understanding electrical work such as resetting the DB during power trip.

• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment.

• Closing and arming of school.

• Any other duties assigned by the Principal, Vice-Principals, Operations Manager, or any other authorised officer.

Working Arrangement:

Location: Punggol

Date: Immediate - May 2025

Working Hours:

Tuesdays to Fridays: 9.00am to 6.30pm

Mondays: 9.30am to 6.30pm

Saturdays: Day Off

Lunch: 1 hour

Salary: $1900/Month

Job Requirements:

• Prior experience will be useful
• Experience in admin and customer service

EA License No.: 96C4864

Reg. No.: R22110485

Job Description:

· Counter Service to manage stakeholders’ needs

o Front desk duties include attending to the needs of walk-in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner. This also includes assisting students according to the school’s guidelines such as issuing graduation certificates and other documents.

o Accept goods on behalf of staff and coordinate with them to ensure receipt of the items.

o Handle incoming calls professionally and ensure they are answered

o Issue stationery and loan items and provide guidance to users on the appropriate forms to use.

o Notify the General Office when stationery and first aid supplies in the Sick Bay need replenishment.

o Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.

o Manage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.

· Students’ Support

o Handle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.

o Handle the latecomers by updating the latecoming details at the google form, issuing latecomer’s slip, daily updating of students’ attendance and notifying OM on students issued with Corrective Work Order.

o Manage parents’ appointments for key personnel during Parents-Teachers Meetings.

o Support Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.

· Other Administrative Support

o Provide administrative support for fund raising events.

o Maintain the orderliness and cleanliness of reception counter.

o Handle adhoc duties and projects assigned by the School.

Working Arrangement:

Location: Hougang

Salary: $2580/Month

Working Hours:

Mondays to Fridays 7:15am to 4.30pm, inclusive of 45 minutes lunch break

School Holidays/Scheduled School Holidays: 8:00am to 5.15pm, inclusive of 45 minutes lunch break

Contract Duration: 2 Jan 2025 to 31 Dec 2025

Job Requirements:

o Candidate should possess strong communication and active listening skills

o Candidate should preferably have 2 years of experience in frontline customer service.

o Knowledge of MS word and MS Excel will be an advantage.

EA License No.: 96C4864

Reg. No.: R22110485

Job Description:

a) Providing office support service

• First aid to students, handling calls and preparation of documents
• Any other duties as informed by Admin Manager and School Leaders.

b) Visitor management

• Attending to walk-in customers

Work Schedule:

• Monthly Salary: $2600/Month
• Contract Period: From 27 Dec 2024 to 26 Dec 2025
• Nearest MRT: Marine Terrace
• Working Days: Monday to Friday
• Working Hours:

· Mondays to Thursdays: 6:30am to 3:45pm, inclusive of 45 mins lunch break

· Fridays: 6.30am to 3.15pm, inclusive of 45 mins lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Job Requirement:

a) Good interpersonal and communication skills

b) Ability to multitask, work both independently and as a team

c) Good team player with a high level of initiative

d) Candidates with at least 2 years of relevant experience in school administration will be preferred.

EA License No.: 96C4864

Reg. No.: R22110485

Contract Duration

· 1 December 2024 to 9 May 2025

Working Location

· Simei

Working Hours

• 5 Days (Mon to Fri: 8.30am to 6.00pm)

Hourly Offered Salary

· S$12.53 per hour

Requirements

• GCE ‘N’/’O’/’A’ Level / Nitec / Higher Nitec / Diploma

Job Description

1. Customer Service:

• Assist both external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter.
• Provide simple course advising.
• Act as Gatekeeper for entry to the Customer & Visitor Centre.
• Assist with general enquiries as Roving Staff.
• Guide applicants on their full-time or part-time enrolment at the call centre or using Self-Help PCs/laptops at the counter.
• Handle certificate collection at the counter.

2. Information Management:

• Access and input information into the CRM system, in-house student records system, and queue management system.

3. Administrative Duties:

• Attend to day-to-day operations at the Customer & Visitor Centre.
• Assist in filing documents.
• Maintain, update, and organise forms and records of the department.
• Assist in data entry tasks.
• Perform other ad hoc duties as assigned.

EA License No.: 96C4864

Reg No.: R1106928

Job Scope:

1. To process phytosanitary certificate applications
2. To print phytosanitary certificates
3. To attend to customer inquiries via telephone and walk-in customers at the counter
4. Submission of daily summary of inspection fee and office inspection
5. Compile monthly reports and statistics

Working Arrangement:

Contract Duration: 9 Months

Location: Perahu Road

Salary: $12-14/H

Working Hours: Mon- Fri

Mon – Thurs: 8.30am – 6pm

Fri: 8.30am – 5.30pm

Role Requirements:

1. Proficient in MS Office
2. Good written and verbal communication skills

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

• Assist the OM in maintaining school safety & security.
• Assist the OM in the daily operations and routine maintenance.
• Carry out operational tasks in school such as maintaining cleanliness and provide logistical support for school events.
• Perform routine cleaning of apparatus and glassware in the science laboratories.

Requirements:

• Ability to communicate and work in teams.
• Prior experience in any of the below areas would be an advantage:
  • Logistics-related work
  • Cleaning duties
  • Administrative roles

Location: Yishun

Salary: $1750 to $1910/month

Contract Period: 11.5 months

Working Arrangement:

· Mondays to Thursdays: 9.00 am to 6:30pm

· Fridays: 9.00 am to 6.00 pm

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Cellotape Pte Ltd, located in Central District of Singapore, is looking for a Customer Support office with a minimum 2 years office experience to join our team. Cellotape is a small but well established distributor offering a competitive wage, and benefits to a dedicatd individual looking to make a long term committment to our company. Applicant must have recent experience with Microsoft Office software and have experience entering purchase orders and sales orders. English speaking and writing as well as Chinese speaking is very helpful. Less than the stated qualifications will not be short listed.

Job Scope:

• Assist the OM in the daily operations and routine maintenance.
• Carry out operational tasks in school such as maintaining cleanliness and provide logistical support for school events

Requirements:

• Ability to communicate and work in teams.
• Prior experience in any of the below areas would be an advantage:
  • Logistics-related work
  • Cleaning duties
  • Administrative roles

Location: Yishun

Salary: $1800/month

Contract Period: 6 months

Working Arrangement:

· Mondays to Thursdays: 8.00 am to 5.30 pm, inclusive of 1hr lunch break

· Fridays: 8.30 am to 5.30 pm, inclusive of 1hr lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Job Description:

• Attend to counter and phone enquiries
• Attend to walk-in visitors, parents and students
• Typing and filing
• Maintaining and updating of data records
• Attend to students in basic first aid
• Any other duties as assigned by the school

Work Schedule:

• Monthly Salary: TBA/Monthly
• Contract Period: From 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Woodlands
• Working Days: Monday to Friday
• Working Hours: 8am to 2.30pm (Service not required on Saturdays, Sundays and gazetted public holidays)

*Service not required on Saturdays, Sundays, gazetted public holidays

Job Requirement:

• Should preferably have 3 years of experience in administrative work
• Should preferably have 3 years of experience working with children in primary school
• Should preferably have knowledge in basic Microsoft Office
• Have good communication and interpersonal skills

EA License No.: 96C4864

Reg. No.: R22110485

Job Description & Requirements

· Attend to walk-in or phone in customers enquires

· To listen and understand the customer description of fault on their device and to Book-in or process customers’ collection

· Provide basic QC check (using system or manual testing) to ensure repaired device is in working condition before returning to customer.

· Provide product support to customers

· Guide customers on data transferring

· Ensure all forms are duly filled & signed by customers before booking in device for repair or for collection

· Ensure service counter & reception area are neat and tidy daily at all time

Contract Duration

· 1 December 2024 to 31 January 2025

Working Location

· Ang Mo Kio

Working Hours

· 5 Days (Mon to Fri: 8.30am to 6.00pm)

Lunch: 1 hour

(May need to work on 1 or 2 Saturdays from 8.30am to 12.00pm during the intake exercise.)

Offered Salary

• S$12.53 per hour

Requirements

· GCE ‘O’/’A’ Level / Nitec / Higher Nitec / Diploma

· Customer oriented

· Good interpersonal and communications skills

Job Description

Customer Service

· Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter

· Provide simple course advising

· Act as the gatekeeper for entry to the Customer & Visitor Centre

· Assist with general enquiries as roving staff

· Guide applicants through full-time or part-time enrolment at the call centre or using self-help PCs/laptops at the counter

· Handle certificate collection at the counter

Information Management

· Access and input data into the CRM system, in-house student records system, and queue management system

Administrative Duties

· Support daily operations at the Customer & Visitor Centre

· Assist with document filing

· Maintain, update, and organise departmental forms and records

· Assist with data entry tasks

· Perform any ad hoc duties as assigned

Job Description:

• Attend to all incoming phone calls, enquiries and deliveries promptly.
• Attend to walk-in students, teachers, parents, visitors and school stakeholders with care and empathy.
• Contact parents of unwell students to be taken home or students who have been absent from school.
• Provide simple first aid to injured/unwell students and maintain the sick bay including first aid supplies.
• Manage the General Office reception counter and ensure it is clean and tidy.
• Manage simple office administrative tasks such as receiving and directing of incoming mails/packages, making trips to Post Office, managing and distributing notifications and letters to teachers’ trays, filing, collating and printing of documents.
• Call & engage with parents for administrative matters e.g. GIRO forms, financial aid supporting documents.
• Perform adminstrative tasks using basic Microsoft Office e.g. data entry, preparing Word documents & Excel spreadsheets.
• Assist with other ad-hoc tasks as assigned by the school e.g. P1 registration exercise, emergency exercise etc.

Work Schedule:

• Monthly Salary: TBA
• Contract Period: From 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Punggol
• Working Days: Monday to Friday
• Working Hours:

1. Mon to Thurs: 7:00 AM to 4:15PM, Fri: 7:00 AM to 3:45 PM
2. Mon to Thurs: 8:15 AM to 5:30 PM, Fri: 8:45 PM to 5:30 PM

*Service not required on Saturdays, Sundays, gazetted public holidays

Job Requirement:

• Minimum 2 year’s experience in front desk reception duties.
• Relevant reception experience in a school setting would be highly advantageous.
• Experience with administrative work using basic MS Office (Word, Excel).
• GCE “O” level certificate with at least 2 “O” level passes.
• Good communication and interpersonal skills.
• Good verbal and written communications
• Warm personality with good customer service skills and telephone etiquette skills.
• Able to work independently.
• Good team player with initiative.

EA License No.: 96C4864

Reg. No.: R22110485

Job Description

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Provide coaching and training to the team members
• Conduct regular transaction monitoring and call reviews
• Ensure that training and development plans are in place
• Manage fair and consistent application of performance management and disciplinary measures
• Work across departments to improve business processes and enhance efficiency
• Deliver operational results
• Generate reports to clients
• Prepare monthly business review
• Other ad hoc duties as assigned

Requirements:

• Minimum 2 year(s) of relevant experience supervisory role, preferably in a contact centre or customer service environment
• Tech savvy and has good knowledge of Microsoft Office
• Possess good interpersonal and communication skills, creativity and problem-solving skills
• Able to motivate team to achieve business targets
• Good leadership and people management skills

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

Job Description:

• Officer to work in the Nutrition Food Science Department and assist teachers in the ordering of goods, housekeeping and food preparation for lesson.
• Officer to ensure the cleanliness of the workroom and that food are prepared in a safe manner.

Work Schedule:

• Monthly Salary: TBA
• Contract Period: From 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Bartley
• Working Days: Monday to Friday
• Working Hours: Mon, Tues, Thu, Fri: 7:00 AM to 4:00 PM, Wed: 8:30 AM to 5:30 PM

*Service not required on Saturdays, Sundays and gazetted public holidays. Unless it is a special school event.

Job Requirement:

• GCE N Level or equivalent
• Preferably have one year of work experience in the school environment
• Good verbal and written communication
• Must be able to use a computer for basic administration work

EA License No.: 96C4864

Reg. No.: R22110485

Duties include:

1. Maintain general cleanliness of school compound including cleaning of CCA venues, staff rooms and special rooms. This will include sweeping, mopping & clearing of rubbish etc.

2. Arranging/re-arranging furniture for meetings/exams/functions as and when required.

3. Moving heavy objects from point to point.

4. Locking/unlocking classrooms.

5. Operate and maintain basic office equipment & materials if required.

6. Any other task assigned by the Reporting Officer.

Requirements:

1. Ability to communicate effectively and work in teams.

2. Prior experience in any of the below areas would be an advantage:

a. Logistics-related work

b. Cleaning duties

c. Administrative roles

d. School-related experience

3. Candidates are required to handle and move heavy furniture / objects.

4. Ability to work on rotating shifts & Saturdays, if necessary.

Contract Period: 1 Jan 2025 to 31 Dec 2025

Salary: $1910

Location: Upper Changi Road

Working hours (on rotating shifts):

Mondays to Fridays; 6am to 3pm, 7.30am to 4.30pm and 10am to 7pm

EA License No: 96C4864

Reg. No.: R24121728

Contract Duration

· 1 Year

Working Location

· Sin Ming Drive

Working Hours

· 5 Days (Mon to Thur: 8.30am to 6.00pm; Fri: 8.30am to 5.30pm)

Offered Salary

• S$2,390 per month

Requirements

· Diploma and above

· Ability to communicate effectively in English (written/spoken)

· Experience in Customer Service

Job Description

• Handle feedback pertaining to Vocational Licencing Matters (outbound calls and emails)
• Comfortable in speaking to members of public and also provide written responses as necessary
• To work closely with both internal and external stakeholders to resolve feedback
• Familiar with common office tools such as Microsoft Office, Outlook, etc. On-the-job training will be provided for use of internal systems
• Follow guidelines on feedback handling
• To perform any ad-hoc duties as assigned

EA License No.: 96C4864

Reg No.: R1106928

Contract Duration

· 3 Months

Working Location

· Newton

Working Hours

· 5 Days (Mon to Fri: 8.00am to 5.30pm)

Lunch: 1 hour

Monthly Offered Salary

• Up to S$1,800 per month (Depending on experience)

Requirements

· Ability to communicate and work in teams

· Prior experience in any of the following areas would be an advantage:

Ø Logistics-related work

Ø Cleaning duties

Ø Administrative roles

Job Description

· Carry out operational tasks in school such as maintaining cleanliness and provide logistical support for events.

· Assist the Operational Manager in estate management and school security.

· Coordinate with vendors for maintenance of estate and school equipment.

EA License No.: 96C4864

Reg No.: R1106928

What You’ll Do:

1. Handles utilities related enquires and ensure prompt resolution to achieve customer satisfaction.
2. Provide appropriate solutions and alternatives in a timely manner to meet required service standards.
3. Handles payment arrangement requests from customers.
4. Other ad-hoc duties as and when assigned.

What You’ll Need:

1. Minimum 2 years of experience in contact centre or similar environment.
2. Possess excellent interpersonal, communication and customer service skills.
3. Able to work independently in a face-paced environment while being a cohesive team member.
4. Self-directed, able to multi-task, self-motivated and able to work under pressure.
5. Possess initiative to respond to customer’s needs with a commitment towards service excellence.
6. Proficient in MS Office applications.

What We'll Provide:

1. You will receive attractive remuneration for good performance
2. We have regular wellness programmes to promote healthy living
3. You will work in teams that thrive on collaboration for outstanding achievements

Job Scope:

· Attend to feedback and enquiries from members of public received from client channels such as emails, online feedback system, and calls

· Provide interim replies to QSM cases received

· Work closely with relevant policy divisions and other public agencies to resolve issues raised by members of public

· Monitor progress of QSM cases to ensure they are closed within required service standards

· Assist in collating data and providing analysis on QSM cases received for quarterly QSM reports

Working Arrangement:

Location: Near Clarke Quay MRT Station

Contract Duration: 6 Months

Salary: TBA

Working Hours:

Mondays to Fridays, 8.30am to 6pm

Job Requirements:

· Good writing and communication skills

· Proficient computer skills (MS Word, Excel, PowerPoint)

EA License No.: 96C4864

Reg. No.: R22110485