Total 23
Full-time
Manager
service operations manager job vacancies
in Customer Service Category
in 3 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE
The People Service Delivery (PSD) team’s mission is to run the best people focused service delivery business in the industry. We are seeking a person to lead our APAC Service Delivery team.
The ideal candidate for this role is someone who has built and managed high performing, operational teams focused on delivering People services at scale. The p...
Looking for candidate with team lead experience managing a team of min 5 members
Language
All deliverables and correspondence be written in readily comprehensible English Language.
The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submiss...
Job Description & Requirements
1. Manage and lead the Service Desk and staffs to provide 1st level technical support.
2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer servic...
Location : East
Industry : Aerospace /Aviation
Aftermarket will be responsible for the management and coordination of all activities related to each active customer’s spare parts ordering within the company Customer Support & Services organization in the Singapore location. The Manager is responsible for consistent, timely, and precise comm...
1. Manage and lead the Service Desk and staffs to provide 1st level technical support.
2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adher...
Location: Bras Basah
Monday to Friday, Office Hours
Job Description:
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;
Manage the overall service improvement plan and work with th...
Job Description:
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;
Manage the overall service improvement plan and work with the Service Support Manager to ensure that it is being...
Location: Bras Basah
Monday to Friday, Office Hours
Job Description:
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;
Manage the overall service improvement plan and work with t...
Salary: Up to $7000
Duration: 1 year contract
Location: Bras Basah
Time: Monday to Friday (Office Hours)
Job Description:
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;...
Key Responsibilities
Oversee the installation, configuration, and maintenance of IT systems and infrastructure, including servers, networks, and hardware.
Ensure the availability and reliability of IT systems, minimizing downtime and addressing any technical issues promptly.
Manage IT assets and inventory, including procurement, deployment,...
At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.
As a Customer Success Manager, you play a key role in handling post-sales activities by driving business strategies to improve customer experience, usage and retention. The Customer Success Management team is respon...
Customer Management:
Customer Service Oversight:
Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
Performance Metri...
Job description
Identify, recruit and onboard top-talent to scale your team
Grow and develop a team of engaged and high performing Onboarding CSMs by delivering effective feedback, coaching, enablement, and recognition
Enable your team to achieve by organizing around a set of key performance indicators to deliver against quarterly and long-t...
The future has many facets: for the courageous, it is opportunity. The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to buil...
Overview
Expands customer relationships to create cross-sell and upsell opportunities. Leads and coaches business value conversations key stakeholders.
Reviews and communicates the status of delivery programs linked to customer priorities with internal stakeholders.
Coaches team members on and stays current with industry and Microsoft technical ins...
Customer Relationship Management
Nurture, establish, and develop relationships with key customer stakeholders to enable quality solution planning, delivery execution, and governance. Manage customer relationships with a focus on understanding business priorities and how they align and realize business value for both the customer and the organiza...
Responsibilities:
Lead, manage, and motivate a team of Salesmen to achieve sales targets.
Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.
Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
Provide trainin...
Description - External
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and gr...
Responsibilities:
Lead, manage, and motivate a team of Salesmen to achieve sales
targets.
Establish clear sales goals and objectives for the team, ensuring
alignment with the company's overall targets.
Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
Provide train...
Job description
As Technology PMO Manager, you will be responsible for:
Supporting the Head of Department in the implementation of processes to maintain clear oversight of all on-going projects and initiatives.
Supporting ongoing tracking of technology forums and discussions
Ensure all requirements are aligned with internal stakeholders and...
Responsibility:
To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
To be the Site...
Responsibilities:
Lead, manage, and motivate a team of Salesmen to achieve sales targets.
Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.
Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
Provide trainin...
Condominium Manager
Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
Working Location: Woodlands / Pasir Ris
Salary Range: $3600-$3800
Job Responsibilities
1) Operations
Manage and maintain residential/commercial property sites as assigned.
Conduct regular checks and inspection on grounds to ensure property...