Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
Troubleshoot priority incidents, facilitate blameless post-mortems.
Work with development teams throughout the soft...
Context of the role:
Reporting to the Support Director, the Support Manager is responsible for executing day-to-day onboarding and
support of clients.
Key Responsibilities:
Define Company Procedures
- Own the support and incident management procedures in line with industry standards (ITIL etc)
Onboard Customers
- Complete the onboarding journey i...
5-8 years of experience working in a Customer Success, Implementation Consultant, Onboarding Manager, Technical project management or similar customer-centric role.
Exceptional project management skills, you will need to hold customers and internal stakeholders accountable to action items to drive achievement of outcomes and milestones
A mi...
Job Description
Supporting CISO and Team lead with engagement and supporting Com Care Sector on Cyber Security initiatives.
Drive the HIB Compliance program and outreach to the Sector.
Support CISO in managing Sector Cyber Security team.
Support the Sector & Digitization team engagement with Sector on Cyber Security
Drive the Cyber E...
Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
Troubleshoot priority incidents, facilitate blameless post-mortems.
Work with development teams throughout the software life cycle e...
Location: Bras Basah
Monday to Friday, Office Hours
Job Description:
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;
Manage the overall service improvement plan and work with th...
Cashflow Management
• Monitor daily cash flow and ensure sufficient liquidity for the company’s operations.
• Manage and forecast short-term and long-term cash requirements
• Prepare bi-weekly cashflow projection to holding company
• Check the CPG system for the weekly payouts, ensure sufficient fund and inform holding company of the payouts
• Che...
Job description
Identify, recruit and onboard top-talent to scale your team
Grow and develop a team of engaged and high performing Onboarding CSMs by delivering effective feedback, coaching, enablement, and recognition
Enable your team to achieve by organizing around a set of key performance indicators to deliver against quarterly and long-t...
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides...
The People Service Delivery (PSD) team’s mission is to run the best people focused service delivery business in the industry. We are seeking a person to lead our APAC Service Delivery team.
The ideal candidate for this role is someone who has built and managed high performing, operational teams focused on delivering People services at scale. The p...
Your CareerThis Alliances Business Manager role will develop the full 360 degree Telco Service Provider (SP) partner led growth from leveraging partner teams and reach, especially for Managed Services. Reporting to the JAPAC Strategic Alliances Director, you will center your role on developing and growing partner led opportunities with SP partners...
Support and uphold the mission and core values of the organization.
Enhance the organization's capacity to deliver services effectively.
Establish partnerships and collaborations with other organizations.
Oversee, allocate, and track resource utilization while preparing funding proposals to support service delivery.
Requirements:
Degre...
Production Support Manager (VP)
Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]
My Client is a leading stable firm in Singapore.
Our client is seeking a highly qualified individual for the role of IT Production Support Manager within their Information Technology Department. This import...
Key Responsibilities:
Oversee and manage the financial operations of three day surgery centers, ensuring accuracy and compliance in all financial activities.
Handle General Ledger (GL) management, including month-end and year-end closing processes.
Coordinate and lead internal and external audits, ensuring all financial records are in compli...
Job Description & Requirements
1. Manage and lead the Service Desk and staffs to provide 1st level technical support.
2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer servic...
1. Manage and lead the Service Desk and staffs to provide 1st level technical support.
2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adher...
Customer Relationship Management
Nurture, establish, and develop relationships with key customer stakeholders to enable quality solution planning, delivery execution, and governance. Manage customer relationships with a focus on understanding business priorities and how they align and realize business value for both the customer and the organiza...
Job Description:
Develop and implement business strategies and plans to achieve company objectives and growth targets.
Analyze market trends and competitive landscape to identify opportunities for expansion and improvement.
Implement and monitor key performance indicators (KPIs) to measure operational effectiveness and efficiency.
Lead, me...
Support and uphold the mission and core values of the organization.
Enhance the organization's capacity to deliver services effectively.
Establish partnerships and collaborations with other organizations.
Oversee, allocate, and track resource utilization while preparing funding proposals to support service delivery.
Requirements:
Degre...
Job responsibilities:
1. Handle enquiries, feedback and complaints from retail banking customers.
2. Responsible for managing and enhancing the quality of customer service at branches.
3. Responsible for customer service quality training.
4. Responsible for collation of monthly Complaints Management System report, monthly External Fraud data.
5. Pr...
At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.
As a Customer Success Manager, you play a key role in handling post-sales activities by driving business strategies to improve customer experience, usage and retention. The Customer Success Management team is respon...
Overview
Expands customer relationships to create cross-sell and upsell opportunities. Leads and coaches business value conversations key stakeholders.
Reviews and communicates the status of delivery programs linked to customer priorities with internal stakeholders.
Coaches team members on and stays current with industry and Microsoft technical ins...
Support and uphold the mission and core values of the organization.
Enhance the organization's capacity to deliver services effectively.
Establish partnerships and collaborations with other organizations.
Oversee, allocate, and track resource utilization while preparing funding proposals to support service delivery.
Requirements:
Degre...
Key Responsibilities
Oversee the installation, configuration, and maintenance of IT systems and infrastructure, including servers, networks, and hardware.
Ensure the availability and reliability of IT systems, minimizing downtime and addressing any technical issues promptly.
Manage IT assets and inventory, including procurement, deployment,...
Your CareerAs we continue to grow as an organization, we are hiring premier Named accounts sales professionals to run and drive sales engagements into Service Providers (Telcos) accounts in Singapore. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alt...