Total 1,307 Customer Service job vacancies in D14 Geylang, Eunos

• To plan and implement the curriculum under the guidance of the Centre Supervisor to ensure a well-run, purposeful, engaging and child-centered programme responsive to children’s needs and aligned to the principles spelt out in the standard ECE Framework.
• Create a learner-centered environment where children can explore, experiment, and interact to learn.
• Participate actively in assessing the needs of the children.
• Work with and support the Centre Supervisor and other staff at the Centre in enhancing the quality of children’s educational experiences.
• Contribute one’s talents and professional expertise towards the centre’s initiatives, educational programmes and projects.
• Establish good relationships with parents as partners in care and education.
• Keep abreast of the latest educational development and to continually upgrade one’s skills and knowledge.
• Be involved in simple action research projects.
• Role-model professionalism in appearance, speech and action.
• Create a safe learning environment and to provide the best possible care to children under their charge.
• Attending courses/seminars/training recommended by the centre and fulfilled at least 20 hours of CPD hours recommended by ECDA.
• Handing in evaluations for the week and new lesson plan for the following week on a weekly basis
• Lesson Observation will be done 2 times a year
• E-Newsletter will need to be prepared and email to Centre Supervisor once a term
• E-Portfolio will need to be prepared with photos of the children, email to Centre Supervisor and once vetted, emailed to all parents once a month (except June & December)
• Discharging of event in charge and duties assigned to the best capabilities

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

As a Care Associate, you will assist to deliver care duties to our seniors at Senior Day Care Centre (SCC).

You will be part of an integrated care team that delivers a person-centred care model for our seniors, including persons with dementia. Ideally, this person should also be promoting seniors' independence and maintaining their cognitive and physical functions. This person will facilitate small-group activities in SCC to enable seniors to gain dignity and fulfilment.

You will assist in the day-to-day operations of the centre by carrying out the following duties:

• Support basic activities for daily living (ADLs), including assistance with personal hygiene, mobility and transfers, toileting, diaper changing, feeding
• Monitor clients' medical and health conditions
• Facilitate small group activities and exercises catered to seniors' interests and hobbies, including persons with dementia
• Perform general housekeeping to maintain the cleanliness and hygiene of the centres
• Escort seniors to and from centres and transportation vehicles

Additional Responsibilities:

• Assist with centre open houses and other company events

Required Qualifications & Skills:

• Certificate/ Training in Healthcare or equivalent
• Ability to listen and express clearly in English
• Proficiency in Google Suite and digital tools (WhatsApp, Youtube, Zoom)
• Ability to work independently and in a team
• Have a caring, empathetic and patient personality to form positive relationship with seniors and caregivers
• Proactive and observant in identifying and attending to the needs of seniors

Additional Skills:

• Some experience in social service or healthcare industry would be an advantage
• Facilitation skills and knowledge would be an advantage

Other Requirements:

• Minimum GCE N' or O' Level
• PSLE education certification would require an additional IELTS certification

There are multiple locations for this position

Ready to play ?

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Informatica Admin Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

ROLES AND RESPONSIBILITIES

• Accountable for overall Informatica Support delivery for GIC project
• Manage and Drive all the client meetings independently
• Provide regular and proactive status reports to Client on Informatica tickets
• Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are delivered on time and with good quality.
• Should be able to articulate the incidents/business impact and work confidently with Informatica Vendor and Infrastructure teams to resolve the issues.
• Manage and guide junior resources.
• Maintain Runbooks /Standard operating guides and manuals.

Skillset:

• Informatica Power Center and Designer Tools
• Server Admin Support Unix/Linux
• Informatica Upgrade Support (Good to have)
• Good Attitude and Communications
• Team Management
• Tableau knowledge (Good to Have)

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] .Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

You are responsible for all aspects of HV/EHV substation design including:

• Responsible for leading and coordinating all technical aspects of AC power substation projects. The Sr. Project Engineer must lead the team providing clear direction, expectations, and reviews to ensure goals are met or exceeded. The Sr. Project Engineer must identify key internal & external stake holders and their needs such as technical information, execution strategy, and drive effective communications to align people for efficient work.
• Direct the efforts of engineers and designers, coordinate with sourcing and the project team on technical matters to meet project specifications, cost control, and schedule objectives.
• Interface with internal and external team members such as Principal engineers, Protection and Control Engineers, Civil Structural Engineers, Electrical Physical Designers, Draftsmen, Project Managers, and support organizations.
• Directly responsible to develop the HV/EHV single line diagrams as well as the substation outdoor physical design--for the general substation arrangement and layout, plan and elevation drawings, and layouts for high voltage bus, cable, high voltage equipment, conduit, cable, and wiring, grounding, and control buildings. Must oversee if not self-perform related studies and calculations as well as development of the bills of material.
• Writing high voltage equipment specifications and issuance of material purchase request forms, and vendor quotation evaluation for substation equipment including high voltage circuit breakers, switchgear, disconnects, high voltage power transformers, high voltage cable, and protection and control systems. Can develop scope of work documents with deliverables and schedule for subcontracted engineering work and oversee the successful completion of the work.
• Single point of contact for technical issues for the customer and project manager. This is a customer facing role that requires an assuring credible presence in front of the customer and demonstrated commercial experience such as Project Management. The Sr. Project Engineer is responsible for technical change and risk management and oversees the technical scope completeness for project commercial closure.
• Accountable for the quality of self and team’s deliverables
• Provide direction on development of engineering schedules, track, and monitor deliverables to meet “On time Delivery” and “Say Do Ratio” KPIs. The Sr. Project Engineer will Lead Gate and Design Reviews.
• Work on the development of proposals including writing and/or reviewing technical specifications, estimating design man-hours and materials, supporting sourcing for vendor quotations, directing designers and draftsmen on drawing requirements, and the development of clarifications and exceptions as well as technical responses.
• Define processes, procedures, and a LEAN approach to perform Root Cause Analysis, perform corrective actions, and validate process control. Support quality initiatives including aspects of ISO9002.

Requirements

• Bachelor’s degree in Electrical Engineering from an accredited university or college
• Ten (10) years minimum experience in industrial, renewable, or utility HV & EHV substation design
• Professional Engineering License in Canada (in good standing), and willingness to serve as the responsible engineer.
• Ability to demonstrate effective communication and interpersonal skills. Ability to work in a team environment. The Sr. Project Engineer must be creative and able to lead a team and be accountable for team results to deliver a high-quality product on time and under budget.
• Ability and willingness to travel 50% of the time, including international, and must comply with all relevant company travel and tax policies
• Experience with off-shore substation design and factory acceptance testing for substation equipment

Desired

• Fifteen (15) years minimum experience in T&D substation engineering and EPC projects experience as Project Engineer in utility substation type applications, including in-depth substation outdoor/physical design & related studies with exposure to civil and relay protection design.
• Excellent computer skills, including automation tools and software development, and familiarity with CAD software (AutoCAD) and/or 3D CAD packages with BIM
• Experience with HVDC plant engineering
• Working knowledge of applicable design calculations such as battery sizing & DC system component selection, power transformer and circuit breaker selection, control and power cable selection and rating, bus, fittings, insulator, and arrector selection, ground grid design, and lightning protection
• Knowledge of power system studies such a load flows, short circuit calculations, and insulation coordination
• Experience with GIS substation projects, as well as AIS
• Knowledge of and experience using IEEE and ANSI standards and codes such as the NEC, NESC, IEC, and CSA standards. Moreover, the ability to engineer design packages when no clear customer specification is provided
• Field testing and commissioning experience
• Demonstrated electrical and mechanical troubleshooting capability
• Designs solutions with Field Constructability & safety mindset
• Self-motivated with excellent organizational and time management skills
• Serves as Chief reviewer of technical output, makes judgments on technical conflicts

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We create evidence-based, personalised health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We are searching for our next team members to join our growing team.

More information about us: https://www.actxa.com

Actxa is hiring for Technical Sales Support Engineer

Internal Code: AX24001

We are seeking a passionate Technical Sales Support Engineer plays a crucial role in bridging the gap between the technical aspects of a product or service and the sales team.

A Technical Sales Support Engineer is essential for ensuring that sales teams can effectively communicate the technical aspects of a product or service, ultimately leading to successful sales and satisfied customers.

They assist sales professionals in understanding and effectively communicating the technical features, benefits, and capabilities of a product or solution to potential clients.

This position requires a strong technical background, excellent communication skills, and a deep understanding of the product or service being sold.

1. Product Knowledge:

• Develop an in-depth understanding of the company's products or services, including their features, functionality, and technical specifications.
• Stay up-to-date with product updates and changes.

2. Pre-sales and Post Technical Support:

• Collaborate with the sales team to understand customer requirements and challenges.
• Prepare and deliver technical presentations and solutions to potential customers.
• Provide pre-sales technical support by answering customer queries, addressing concerns, and conducting product demonstrations.
• Responsible for the transition from the sales phase to the implementation phase and product launch by working closely with clients and internal teams.
• Troubleshoot technical issues or challenges that may arise during the integration process and work to find solutions.
• Address technical post-sales inquiries and issues to ensure customer satisfaction.
• Handle Level 2 support tickets of Actxa products.

3. Proposal Development:

• Collaborate with the sales, product and platform teams to create technical proposals, including pricing, configurations, and technical documentation.
• Ensure that proposals align with the customer's technical requirements.

4. Technical Expertise:

• Offer technical expertise to the sales team to help them address customer objections and concerns effectively.
• Act as a technical resource during the sales process to build credibility and trust with potential clients.
• Provide technical training to customers and sales team members to enhance their product knowledge and sales effectiveness.

5. Competitive Analysis:

• Stay informed about competitor products and services, and provide insights to the sales team regarding competitive advantages and disadvantages.

6. Documentation:

• Create, maintain and update technical documentation, user guides, product manuals, datasheets, and case studies, to aid in the sales process.

7. Customer Relationship Building:

• Build and maintain relationships with key customers to enhance trust and loyalty.
• Collect feedback from the sales team regarding customer experiences and technical challenges and provide this feedback to the product development team for continuous improvement.

Requirements

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Electrical & Electronics Engineering, or related discipline.
• At least 2 to 4 years in technical sales and support from industries like, digital health, connected devices, software/cloud services, information technology, or similar industries.
• Keen interest in digital healthcare, AI in healthcare, preventive health and wellness, and sports science domains.
• Excellent communication and presentation skills with good interpersonal and relationship-building skills.
• Sales acumen and customer-oriented mindset.
• Ability to problem-solve and can be very resourceful.
• A natural tenacity, resilience and determination
• Travelling is required for this role.

Benefits

What do we offer?

• Fun working environment
• Flexi benefits
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

1. Create new and original designs from scratch to bring concepts, presentations and prototypes to life for brands based on client specification, needs and brand image

2. Need to be on site to supervise projects to ensure that all materials ordered arrive upon agreed time and are in good shape to obtain maximum results.

3. Participate in the execution of the entire creative process within an allotted time frame and budget.

4. Create and maintain files for all creative assets and resources, such as software, art materials, and special fonts, which are needed for record keeping and referencing

5. Evaluate and manage production resources to enhance high productivity and allocations

6. Facilitate product campaigns and marketing via emails, microsites and other landing pages to boost client to customer interactions

7. Liaise with other members of the graphic design team to maximize creativity and excellence in performance and delivery

He/She must be disciplined and possesses professional skilled with min 5 years of relevant experience in FMCG client based and have an eye for detail as well as be able to take pressure due to frequent short lead-time projects.

-Only singaporean

Essential Duties and Responsibilities:

· Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.

· Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.

· Conform always to Malvern Panalytical and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.

· Ensure that guidelines and standards of work expected by Malvern Panalytical are understood and met. Carry out preventative maintenance activities to installed base as per factory guidelines.

· Provide Service Support and basic training after installation.

· General Service administration activities and report submission.

· Responsible for proper spare part handling per internal procedures.

Qualifications:

· Diploma Electrical Engineering & Mechanical Engineering, Physics, or related education. Knowledge of Chemical Engineering, Chemistry, Chemical, Electronics, Mechanics preferred.

· 2~3 of experience in maintaining analytical instruments or semiconductor equipment is preferred.

· Able to read circuit diagrams, technical manual in English.

· Excellent verbal and written communication and presentation skills with MS office proficiency.

· Self-sufficient in computer/networking skills necessary to analyse logs, summarize data.

· Able to travel both domestically and internationally on short notice.

Job Responsibilities

• Provides technical site support and site supervision on new project and maintenance of TGM

product range in SF6 and Hydrogen range of equipment and solution.

• Work closely with Principle (Factory) to develop solutions to meet customer requirement

• Able to perform SF6 service work and operate the SF6 range of equipment.

• Building good rapport and customer relationship

• Assess customer's needs and suggest appropriate equipment and response to customer enquiries.

• Able to travel when required

• Your job duties may change at any time during your employment. The company reserves the

rights at any time, to alter or change job responsibilities, re assign or transfer of job positions or

assign additional responsibilities

Immediate priorities

Internal Compliance, Onboarding and day to day administration of International Residential Associate Sales Brokers in Singapore

The International Residential business in Singapore has committed to growing the brokerage team and as part of its growth strategy has agreed to increasing its head count by recruiting several associates on a commission only self-employed contractor model.

As a result of this strategy being adopted and given the additional regulatory requirements, the business requires someone with the required level of experience to help with the recruitment, administration and oversight of all associates that are recruited to the JLL team in the months and years ahead.

Your role related to the above will include:

• Regular monthly reporting and communication with the Singapore KEO, Office head and International Residential team head on all transactions and related CEA matters to ensure that the management are fully aware of all ongoing transactional activity being undertaken.
• The implementation of all the processes related to hiring, onboarding and day to day administration of the International Residential Associate sales team.
• Help to develop and undertake regular (monthly) training programs for the whole Singapore sales team (which overtime the wider SEA sales teams can also benefit from).
• Assist in the development and implementation of regular workshops focused on International (UK) Residential Purchase, Anti-Money Laundering (AML), and Customer Due Diligence (CDD) for the Singapore International Residential (UK) Sales Team, with the potential for extension to broader sales teams across Southeast Asia.”

The Barratt SEA Account

• Manage all the Sub Agency onboarding for all SEA sub agents and to work closely with the wider Barratt JLL team to ensure that the onboarding and ongoing requirements related to the same is managed properly.
• Manage the day-to-day sales progression and tracking of all SEA Barratt London sales.
• Manage all the internal AML/ KYC processes related to all Barratt London SEA sales.

In relation to the above areas, you would work closely with the existing Barratt JLL team as well as the client team in London

Other areas of your role

The One Global Group forward contract book and related IP – Help to review this with the appointed administrators and work towards put forward a proposal for the JLL management teams’ consideration (to be achieved in March and April 2024) – UK and Aussie exchanged contracts.

As sales volumes grow across SEA throughout 2024 and beyond, look to centralize and take responsibility for all the sales progression for all new sales being agreed by the sales brokers i.e. establish a sales progression and customer services hub so that all sales brokers can purely focus on new business and efficiencies across the teams are created.

Help to establish a one stop shop where we offer our purchasers a one stop shops service and act as a single point of contact so that we retain them, provide a high level of service and create additional income streams for the SEA business.

Help the Residential business to grow and manage the B2B distribution network across the region, with the ultimate objective of growing the sales volume in an efficient way, whilst also maximizing revenue and profitability from each partnership.

Given your level of experience at One Global Group, as JLL works towards developing a UK regional focused master agency distribution model, there would potentially be a requirement for assistance with this as a special project.

As a certified CEA Real Estate Salesperson (RES) in Singapore, your RES license would also be registered and secured under JLL.

As a Support Driver, your role is to manage the upkeep of the cars in the fleet. Our hirers rely on you to have a pleasant and safe rental experience.

Responsibilities

• Help maintain the operational readiness of the vehicles in the fleet (e.g., send cars/motorcycles for servicing, inspection, IU checkups, wash, replace blown bulbs, etc)
  
• Inspection and servicing of vehicles
  
• Provide general support to both internal staff and hirers
  
• Perform any ad-hoc duties assigned by supervisor

Requirements

• Must have a responsible, friendly and have a caring attitude
  
• Some familiarity with smartphones and web technologies would be a plus
  
• Having a class 2B licence would be a plus
  
• Owns a bike (or have intention to buy one) would be a strong plus
  
• Must have Class 3 driving licence
  

As an Ecommerce Associate you will need to :-

1. Manage company presence on various online marketplaces in Singapore, such as Lazada, Qoo10, Shopee, Tik Tok Shop to ensure that products are listed accurately and attractively for the Singapore market.
2. Handle updating and uploading of products on the website, photos and copy write to ensure products are displayed correctly with detailed product information and compelling descriptions together with related product contents
3. Identify and implement new marketplace opportunities in the Singapore market, such as new products, features, or channels, to increase revenue and improve customer experience in the Singapore market.
4. Stay up to date with industry trends and best practices in e-commerce for the Singapore market, and share insights and recommendations with the team.
5. Address all queries of online customers on a timely & courteous manner.
6. Generating online traffic and processing website orders to increase profitability.

Job Requirements

1. Minimum 1 year of e commerce experience
2. Good time-management and organised
3. Great interpersonal, presentation and communication skills

Job Description:

· Lead Retail Team, ensuring efficient sales and operational planning.

· Handle manpower and operational planning to maintain smooth management and staff productivity.

· Provide on-the-job training and field coaching to frontline staff.

· Support their development and enhance their sales skills.

· Ensure adherence to visual merchandising standards as per brand guidelines.

· Maintain the visual appeal and cleanliness of the stores.

· Manage inventory of saleable goods in stores.

· Maintain optimal on-shelf availability levels.

· Collaborate with related departments such as Visual Merchandising and Marketing during brand launches.

· Coordinate efforts to create impactful and cohesive brand experiences.

· Oversee inventory management to optimize stock levels and minimize stock discrepancies.

· Coordinate logistics operations to ensure timely and accurate product replenishment.

· Handle all other administrative duties as required.

Requirements:

· Min 2 years of experience in Retail operation functions will be an added advantage

· Proficiency in Microsoft Office suite

· Candidates with related background are welcome to apply

Roles & Responsibilities

• Works closely with the Centre Supervisor in the coordination and execution of Centre activities
• Ensures the smooth day-to-day operation of the Centre
• Performs duties in the areas of building safety and facilities management
• Plans, prepares and co-ordinates the actualization of events
• Provides administrative support where required
• Able to work on weekends and at night and field work whenever necessary
• Any other duties assigned by the Centre Supervisor

Requirements

• Possesses good knowledge of Buddhism to implement the Centre’s activities; preferably familiar with FPMT organisation and/ or Amitabha Buddhist Centre.
• Working hours: Up to 44 hours per week (5-days work week, Tuesday to Friday, Saturday or Sunday)
• Pleasant personality and a good team player
• Able to work independently as well as in a team
• Technologically-savvy, well versed in the use of computer software such as Microsoft Office, Google Forms, PDF editors etc., audio & video systems, web applications, IT gadgets and devices

How to Apply

Interested applicants are invited to send a cover letter addressing the following:

• Why you are interested in applying for this position.
• How your experiences, qualifications and skills will enable you to contribute well to the job.

Please also attach a detailed resume that includes the following information:

• Basic Personal Details (Name, Contact details (email, mobile number, home address))
• Work experiences and job responsibilities
• Expected salary
• Date of availability
• Educational qualifications

Others:

We thank you in advance for your application. We regret that only shortlisted candidates will be contacted for an interview over Zoom.

• MNC
• Up to S$4,000
• Minimum 2 years of relevant working experience in Customer Service
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive.

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 2 years of related experience in Customer Service, preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Business level Korean proficiency level required to manage and outreach to Korean-speaking customer base

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours + Rotating Saturday (half day)
• Salary: Up to S$4,000 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Responsibilities:

• Handle walk-ins and telephone enquiries and provide course consultation to prospective parents and students.
• You will assist the day-to-day services/admin activities of the centre.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks.

Requirements:

1. Good interpersonal skills with ability to coordinate and liaise with parents/teachers + love to work with children
2. A team player, independently working and able to prioritize tasks at hand
3. Ability/readiness to work on weekends and weekday evenings in line with current centre's operating hours

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work in Retail hours: rotate between 11.30am – 8pm and 12.30pm – 9pm

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

• IT skills in General - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active.
• Handling user inquiries related to hardware, software, and networking
• Perform troubleshooting for client platform related problems.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation and configuration of operating systems, drivers, software patches and other computer peripherals.
• Able to work independently
• IT helpdesk /IT support experience desirable.

We are seeking a game customer service specialist based in Singapore to support our global user communities.

Job responsibilities:

• Provide customer service support and technical or game issue resolution via email, chat and other online social media platforms. (Google play, Apple store,Steam community and comments,Facebook main page,Discord ,Twitter(X),Youtube,Email etc )
• Identify player’s needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Ensuring customer’s queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care and professionalism.
• Working with game operation team closely and escalate issues to appropriate teams when necessary.

Requirements:

• Candidate must possess at least a diploma or above in any field.
• Fluency in verbal and written communication skills in English ,Chinese. And using google translating tool to help our customers in other languages.
• Possess customer-focused mindset , love to play our games and well know the game content.
• At least one year customer service or relevant work experience.
• Candidate must be open to all shift and to work on weekend
• Proficient in internet, main social media, foxmail, Word and Excel.

• Minimum 4 years(L2 support) & 7years (L3 support) of Experience in IT End User Support.
• Experienced in handling End Point computers.
• Basic understanding of Client-Server architecture.
• Basic understanding of LAN networking, knowledge of cable crimping and basic troubleshooting.
• Experience of handling Multi-function printers with central management.
• Experience in Disc Encryption, Application Security, Endpoint security at client level.
• Basic understanding of SCCM and AD.
• Incident and Change Request support to users.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Collaborate and manage vendor support.
• Willing to extend standard working hours whenever applicable to ensure IT services are up and running.
• Proven verbal and written professional communication in English.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Manager, Outreach and Placement Programmes who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Manager, Outreach and Placement Programmes

Key Duties and Responsibilities:

Outreach Activities

• Initiate and conduct outreach activities, as well as manage both the relationship and implementation of organisations’ manpower re-deployment plans; organisations include MNCs, Large Local Enterprises (LLEs), SMEs, members of Trade Associations & Chambers (TACs) and Unions.

• Grow a strong network of organisations as key employers and industry partners.

Partnership

• Collaborate with relevant partners and government agencies to actively promote career opportunities and help PMETs in identifying personal goals, re-skilling and career planning.

• Collaborate with the various Institutions of Higher Learning, Training Providers and NUS Academic Units in providing suitable courses for the placement programmes, seeking government funding support and engaging in employer outreach activities for placement programmes.

Placement Administration

• Pursue job placement targets and ensure rapid, sustainable growth in all identified industry segments.

Publicity

• Work with the Marketing team in creating marketing materials and tools to conduct outreach activities.

• Market and generate awareness of NUS programmes and placement-oriented programmes to both organisations and individuals.

• Assist to promote re-employment programmes (e.g. CCP, SCTP) to organisations such as MNCs, Large Local Enterprises (LLEs), SMEs, members of Trade Associations & Chambers (TACs) and Unions.

Project Management

• Assist in managing Placement Programmes, such as Career Conversion Programmes (CCP) or similar type of initiatives, including project strategy design, outreach activities, stakeholder management, programme structures, systems development and project operations. Apply now » • Assist in driving implementation of organisations’ manpower re-deployment plans ; organisations include MNCs, Large Local Enterprises (LLEs), SMEs, members of Trade Associations & Chambers (TACs) and Unions.

• Conduct on-board activities for organisations and employees to the placement programmes. • Track the outcomes of the placement programmes through reports and collection of success stories.

• Check programme milestones and disburse grants to companies.

Administration

• Assist in secretariat functions of NUS ICT Academy

• Generate and prepares reports for updates and decision-making

• Coordinate all administrative matters for the NUS ICT Academy

• Liaise with HR, Finance and other corporate services representatives

• Maintain and upkeep databases related to the Academy

• Compile and analyse statistics for submission to Government agencies

Requirements:

Academic & Professional Certification

• At least a good bachelor’s degree in any discipline from a reputable university

• IT savvy and proficient in MS Office and Adobe applications

• Knowledge of Power BI would be an added advantage Experience & Attributes

• At least 5 years’ relevant work experience in providing office administration and secretariat support

• People-oriented with strong interpersonal, verbal and written communication skills

• Meticulous, self-driven, able to work independently and as a team

• Able to multi-task and manage requests effectively

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

OBJECTIVE:

§ To exponentially grow IDEX Energy business in SEA by

o Providing highly skilled technical support, service and training to customers related to the various products and applications.

o Resolving the complex technical support issues in all applications within the markets.

SPECIFIC ACCOUNTABILITIES:

§ Develop technical relationships with distributors and end-users. Develop a deeper understanding of common failures and typical commissioning support required. Be proficient in handling technical enquiries both pre-sales and post sales.

§ Provide technical support for customers, including repairs and calibrations of equipment. Troubleshoot equipment and system failures. Provide on-site service and training as required.

§ Continued to develop high level business relationships with and cater to the needs of all customers with focus on 80 customers.

§ Assist as needed with daily departmental responsibilities and tasks and ensure technical support/customer follow up are at the forefront focus.

§ Document customer complaints and follow problems through to resolution while ensuring root cause analysis provides appropriate sustainable countermeasure(s).

§ Follow all Energy department and corporate policies, procedures and instructions. Be knowledgeable on safety procedures around the handling of hazardous materials.

§ Any other tasks or duties as assigned by the Manager.

Education Level, Specialized knowledge and experience, Training/Certifications:

· Degree in mechanical, electrical or Instrumentation or related.

· At least 5 years of experience in Flow measurement & related technologies/solutions.

· Regional experience in SEA

Skills and Competencies Requirements:

· Relentless drive for results with a bias for action

· Strong analytical and problem-solving skills

· Highly customer focused with excellent verbal and written communication skills.

· Listens and accepts criticism well

· Solid cross functional influence skills

· Strong learning agility

· Highly customer focused with patience and sympathy for complex customer situations.

· Ability to work afterhours and on short notice as required in order to meet customer needs.

Responsibilities / Job Description:

• In-house / on-site servicing, maintenance & calibration of portable and fixed instruments and equipment such as gas detectors, flow meters, testing machines, control panels etc
• Manage projects for remote sensor monitoring and fixed detection systems including customized control / monitoring panels
• Attend site visits to determine project requirements
• Preparation of technical documentation
• Conduct product training / demo / presentations
• Attend a wide variety of job sites such as process plants, factories, marine vessels (occasionally)
• Working at height occasionally required

Requirements:

• Customer oriented, independent with a positive working attitude
• Min. Diploma in Electronic / Mechatronic Engineering or relevant qualification
• Min. 3 yrs experience related to servicing of electronic / electrical instruments / equipment
• Class 3 Driving license
• Remuneration will correspond to relevant experience

We offer:

• Salary that shall commensurate with related experience
• Medical benefits, Bonus, etc

The successful candidate will be given broad exposure across our application groups and will have excellent career advancement opportunities in line with our continued business expansion.

This position reports to the Head of the Centre of Labour Information and Analytics (CLIA) and works closely with internal stakeholders and external partners on surveys and statistics, policy research and analytics and commercial consulting projects. The candidate is expected to have interest in the domain areas of business, economics, statistics, manpower and human resource (HR).

Responsibilities

• Research and monitor economic, labour and HR trends and information
• Survey, collect and analyse salary and benefits data to provide valuable insights to HR leaders
• Evaluate and forecast employers’ position on identified labour guidelines and regulations
• Strengthen employers’ policy position on workplace and workforce issues using a data driven approach
• Support the development of models to project and explain future national manpower scenarios, through partnership with academic institutions, tripartite partners and government agencies
• Execute HR projects along areas of salary benchmarking, benefits review, employee engagement and support commercial manpower/HR consultancy projects
• Support the content and delivery of workshops, events and conventions

Requirements

• Degree with a major in Economics, Statistics, Analytics, Business, HR or other related disciplines
• Fresh graduates are welcome to apply; Job Level / Salary to commensurate with experience
• Have interest in understanding Singapore’s labour market and / or human resource landscape
• Good writing and communication skills
• Experience in the use of Survey technologies, Excel, SPSS, Tableau, Power BI, or any other analytics software would be advantageous.