Total 46,532 Customer Service job vacancies in Singapore

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

1 One-north Crescent #07-02 (Will be shifting to 192 Pandan Loop in Oct 2024)

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

Our Crew members are the lifeblood of GYG. You are on the front line, greeting customers, taking orders, rolling burritos, re-stocking the fridges, basic food prep, wiping tables, and learning other roles across the team. You’ll get exposure to every aspect of what goes into running a busy, GYG business.

Experience is helpful, but it’s not everything. What we mean is:

• Experience in hospitality venues or fast-paced environments is great but not essential
• You’re open to coaching, eager to learn, and ready to put in the effort
• ‘Can do' attitude and can be relied upon to follow through

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Service Manager (Water/Wastewater Treatment)

Responsibilities

• Coordination, planning and execution of routine Maintenance and Operation job for Water/Waste Water treatment equipment & system
• Carry out plant performance monitoring, water quality checking, data trending and submit the analysis report to system owner.
• Water system troubleshooting and emergency response.
• Provide system improvement and modification solutions to customer along with engineering team.
• Good attitude and communication with clients to meet the client and system requirement.
• Good teamwork with multi-disciplinary engineering knowledge.
• Managed service team manpower schedule arrangements.

Requirements

• Minimum Degree Holder on Chemical Engineering, Mechanical Engineering, Environmental Engineering or equivalent are preferred.
• Excellent Planning skill
• Good leadership, communication and teamwork player
• At least 5 years of relevant working experience
• Candidate with driving license preferred
• Candidates who can start work in short notice preferred
• Local preferred

Peak Ocean is looking for a skilled Service Engineer to join our client's marine division.

The primary focus of this role is on the engineering, maintenance, commissioning, and troubleshooting of Energy Storage Systems (ESS) for battery electric vessels and charging stations.

The successful candidate will work closely with ESS suppliers, perform hands-on fieldwork with high-voltage systems, and ensure the safe and efficient operation of power electronic equipment. This role requires extensive field experience, strong knowledge of electrical systems, and a commitment to maintain the highest standards of safety and performance uptime for marine vessels with ESS.

Qualification Required:

• A degree or diploma or certificate in Electrical Engineering, Marine Engineering or any other related disciplines is preferred.
• Relevant certifications in high- voltage systems, Energy Storage Systems or ESS, or power electronics are highly desirable. Certifications in marine safety or electrical safety are advantageous.
• Minimum of 5 years of hands-on experience with Energy Storage Systems, high-voltage systems, and power electronic equipment, preferably in a marine or industrial setting.
• Proficient in working with high-voltage systems and power electronics.
• Able to write Technical Reports.
• Familiarity with software updates, diagnostics, and troubleshooting of control systems.
• Classification: DNV

Please forward your cv to us at your convenience. We regret only shortlisted candidates will be notified.

Looking to speak to an ITSM Project Manager with strong experience with ServiceNow implementation. The role is a 1 year contract to start and has the potential to either extend or convert to Fulltime employment depending on your performance. If you are interested, please send your resume to [email protected].

Job Responsibilities

• Implement ServiceNow ITSM features and modules as per requirements from the company.
• Propose additional modules/features that will be required to meet requirements from ServiceNow users/departments
• Provide bi-weekly updates to the Company on enhancements, issues and resolution matters.
• Project tracking to ensure enhancement timelines are met.
• Work closely with Functional Developers to handle any changes to project scope.
• Provide administrative support on IT Service delivery and management related matters.
• Support and maintenance of the IT Service Management tool.
• Plan, test and deployment enhancement to the IT Service Management Tool as approved by the management.
• Assist to collate data and information for Change Advisory Board Meeting.

Job Requirements

• Experience in managing ServiceNow implementation projects.
• Technical discipline preferably with IT background.
• Experience in governance of ITIL processes, e.g. Change/Problem Management.
• Attention to detail, able to perform detailed forward planning.
• Equipped with good project management and presentation skills.
• Strong interpersonal skills, flexibility, and a collaborative team-oriented problem solving approach are critical
• Strong analytical capabilities and excellent verbal and written communication skills.
• Fluency in English, the ability to write clearly and concisely is required.

Grace Lee

Senior Manager

Company Registration No. 200408881M

EA Registration No. 12C5526

CEI Registration No R1545055, Lee Mary Grace Manao

• Strong understanding of Cobol programming language and its syntax
• Experience working in a mainframe environment, including knowledge of JCL, TSO, and ISPF
• Familiarity with mainframe operating systems (e.g., z/OS) and hardware components
• Experience with debugging tools and techniques for Cobol applications
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skill

• Manage order receipts efficiently, prioritizing timely order processing and good customer interactions and relationships.
• Supports the order to cash process with excellence in order processing.
• Registers and processes customer orders in the system received via, electronic mail, phone or through other contact with the customer.
• Ensures order processing is handled correct and in full and is transferred to the transporters (logistics). Raises issues in delivery and/or invoices process with Supervisor.
• Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
• Completes registering / filing / archiving of customer service-related documentation.
• Assures cooperation between customer service regarding administration of customers’ orders.
• Providing ad-hoc general administrative support when assigned.
• Prepare and issue POs to suppliers on a timely basis
• Performed goods received and follow up on incoming discrepancies with supplier in accordance with the issued POs
• Coordinate with third-party logistics (3PL) providers for daily stock movements.
• Manage inventory levels, review purchase order backlogs and reconcile against supplier open PO .
• Ensure timely delivery of goods to meet customer shipment demands.
• Oversee forecast accuracy and evaluate safety stock needs

*Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)
*

Desktop Support Engineer

Our client is looking for an experienced support engineer to provide technical assistance to end-users and maintain the smooth operations of the desktop environment.

Responsibilities

• Provide first-level technical support for desktop hardware, software and peripherals.
• Troubleshoot and resolve issues related to desktop systems including hardware failures, software malfunctions and connectivity problems.
• Install, configure and upgrade desktop systems and software applications.
• Assist end-users with technical issues by providing clear and effective instructions.
• Conduct training sessions for users on desktop applications and best practices.
• Perform routine maintenance tasks including system updates, patches and security enhancements.
• Create and maintain documentations for desktop procedures, troubleshooting guides and knowledge base articles.
• Communicate with vendors for hardware and software procurement and support.

Requirements

• 3 years of relevant experience in IT/desktop support roles
• Strong knowledge of desktop operating systems and common business applications.
• Excellent troubleshooting and problem-solving skills with ability to work independently and collaboratively in a fast-paced environment.
• 2 Positions Available

Office Location: Central

Kindly indicate your current/last salary details and also your notice period

Interested candidates kindly forward your CV to [email protected] (Dorothy Ma Li, Reg No: R1769176).Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Job Information

• 5-day work-week
• Medical and dental benefits
• Annual Salary Wage Supplement
• Collaborative and supportive work environment

Job Description:

We are seeking for caring and enthusiastic individuals for the role of Student Care Teacher, to support the growth and development of students in our care program.

Job Scope:

• Supervise and guide primary school students (P1 to P6) in the following subjects - English, Mathematics, and Science; and ensure daily completion of school homework or in-house learning materials.
• Conduct in-house programs and be the role model to the students for good habits and values.
• Ensure the well-being of the students in the centre.
• Implement effective classroom management and ensure that safety and security protocols are met at all times.

Job Requirements:

• At least ‘O’, ‘N’, ‘A’ Level, NITEC or Diploma
• Able to guide Primary 1 to 6 school subjects (English, Mathematics, and Science).
• Related-work experience in teaching in Schools, Enrichment Centres or providing Private Tuition is preferred
• Team-oriented player
• Passionate in working with primary school children
• Possess excellent work ethics and integrity

Title: IT SERVICE DESIGN ANALYST -ITSM / IT RISK

JD:

Good knowledge of IT Service management is preferred. Understanding of Private Banking domain would be advantageous. Below are the key areas of focus and responsibilities –

• Performs internal controls of processes under Service Management and ensure compliance to the process.
• Coordinates any improvements and address any gaps identified during the control or audit review process for Service Management team.
• Candidates having IT Risk Management experience are preferred.
• Performs review of Non-functional Requirement under IT Service Management for all projects.

Professional and Technical

• Candidate must have at least 5 years of experience in an Information Technology field preferably in IT Service Design/Service Management in a banking environment.
• Candidate must have exposure to technical requirement analysis, planning and coordination.
• Good understanding of Internal Control processes and execution
• Knowledge of ITL concepts. ITIL certification on master level would be of great benefit.
• Knowledge and good exposure to different IT Service Management processes, preferably Change & Release Management, Incident Management and Application Support
• Understanding of bank and regulatory policies and directives.
• Good understanding of IT Service Continuity Management (ITSCM).

For a quick response, please share your resume to [email protected] or WA at +65 92333815.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

OPERATIONAL

• Ensure seamless service levels, including hiring and training crew.
• Rostering.
• Reservations management.
• Create, update and maintain all SOPs.
• Personally and frequently verify that the guests receiving the best possible service; respond to all Tripadvisor comments within 24 hours and all Marriott CFS alerts within 12 hours.
• Prepare and confirm all meeting/group proposals and contracts.
• Manage all aspects of F&B Operations, including, restaurant service operations (breakfast, lunch, executive lounge, dinner, Bar, Events); communication with culinary team; rosters across hotels, etc.
• Entertaining guests in a consistent, professional and positive attitude. • Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Maintain and renew all needed licenses.
• Monitor the quality and quantity of all food and beverage items served; inventory management and reporting routinely.

BUSINESS DEVELOPMENT

• Ensure that restaurants/bars are financially successful as independent profit centres - by driving and soliciting business opportunities.
• Fully responsible and accountable for the restaurant revenue and profitability, to ensure that the operational budget is adhered to and that all costs are controlled and expenditures pre-approved.
• Continuously seek ways to maximise revenue and profit through sales calls, networking events, partnerships and cooperation.
• Coordinate with Business Development – F&B Team any event enquiries, and perform all the necessary follow-up to ensure all events are carried out successfully; Maintain an active trace/follow-up system on all personal sales calls.
• Coordinate efficiently all event sales-related responses with Business Development
• Create and update all restaurant online/offline information alongside Sales & Marketing Team, and distribute necessary information and write-ups internally and externally.
• Establish good rapport with guests, maintain good relationships and handle all feedback, requests and enquiries on food, beverage and service.
• Develop and refine a comprehensive mailing list/database for clients in conjunction with room-side mailchimp database, and maintain a regular communication to this database on the F&B offers of the hotels to encourage new and repeat business.
• Proactively remain relevant in media by providing new events/articles/photos to various publication
• Any other duties / tasks as requested by management.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

At Aventis, we aim to inspire learning and empower a smarter workforce through training and education. As a Certified Great Place to Work organization, we strive to make a positive impact on our staff, stakeholders and our customers. Be empowered to embark on a purpose-driven career. Come experience our fun, dynamic and continuous learning environment.

Roles & Responsibilities:

Scheduling and coordinating training sessions, including arranging for trainers and training materials.

• Evaluates the effectiveness of training programs by collecting and analyzing feedback from learners and trainers.
• Maintains accurate and up-to-date training records, including attendance, feedback, and completion of training programs by the learners.
• Ensures that training programs comply with all relevant regulations and standards, including safety regulations and industry-specific requirements.
• Engaging new trainers and seeking new relevant courses through market research
• Ensure timely response to trainers’ and learners’ enquiries and quotations.

Requirements:

This role requires excellent organizational skills, strong attention to detail, and exceptional communication abilities.

• Diploma/Degree Holders (Fresh graduates are welcome to apply)
• Ability to work under pressure and deliver timely and quality work
• Highly motivated and able to thrive in a fast-paced environment
• Strong written and verbal communication skill to effectively communicate with the trainers and learners
• Strong organizational skills to manage multiple training programs simultaneously and keep track of training records.
• High level of attention to detail to ensure that training materials are accurate
• Strong interpersonal skills to build relationships with trainers and learners.

Dynamic working environment that comes with an attractive remuneration package.

Interested applicants should send in their resume in word /pdf format with their CV (if any) and their expected salary.

Visit us at www.aventislearning.com or www.aventis.edu.sg for more information.

Job Description

We are seeking a motivated and results-driven Sales Executive to join our growing team. As a Sales Executive/Key Account Executive, you will be responsible for farming sales, managing client relationships, and achieving sales targets. The ideal candidate should have excellent communication skills, a strong work ethic, and a passion for sales.

Responsibilities:

• Build and maintain strong relationships with retailers.
• Meet clients satisfaction and loyalty and Identify and address clients needs and concerns
• ⁠Provide excellent clients support and resolve issues.
• Work closely with the marketing team to develop effective sales and marketing strategies and ensure sales and marketing alignment to drive revenue growth
• Maintain accurate records of sales activities, clients interactions, and market feedback
• Stay informed on industry trends and collaborate with internal teams.
• Review sales performance and identify business opportunities
• Execute and evaluate pre-sales and post-sales promotion strategies
• Develop and build up effective relationship with key clients
• Work and liaise closely with assigned retailers for sales/promotion activities/pricing and inventory
• Monitor and analyze competitors’ activities

Qualifications:

• Class 3/3A Driving license required
• Minimum GCE 'O' level certificate
• 1+ years in sales or key account management (B2B preferred)
• Strong communication and negotiation skills
• Bilingual in English and Mandarin to effectively serve our Mandarin-speaking customers.
• Proficient in Microsoft Excel

What We Offer:

• Company vehicle + cash card + season parking, and fuel expenses
• Competitive salary and performance-based commission (Basic + Incentive + Commission)
• Quarter and Annual Top up Incentives
• Career development opportunities

Job Description

• Handle high volumes of inbound and outbound calls
• Identify customer needs and provide solutions
• Offer information on products, services, and policies
• Update customer records and interactions in the CRM system
• Resolve complaints and escalate complex issues as needed
• Follow up with customers to ensure satisfaction
• Maintain professionalism and empathy in all interactions
• Meet performance metrics and participate in training sessions

Requirement:

• No education requirement
• Prior Customer Service / Call Centre exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Responsible for the KPI indicators of the area in charge, have a strong execution;
• Responsible for the handling of customer opinions such as escalation complaints;
• Communication and coordination of problems between stations, customers;
• Customer relationship maintenance, telephone call back or visit customers, record and analyze customer needs and problems and timely feedback to improve customer satisfaction.

Requirements:

• Minimum diploma, preferably in Logistics / supply chain management;
• Minimum 2 years experience in related fields;
• Have great communication and coordination skills.
• Strong command in written & spoken in both Chinese & English to handle queries and complaints from Chinese & English speaking customers;
• Familiar with express business and related knowledge.

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

We are looking for a dynamic and dedicated individual to join our team as a Customer Relations Officer. If you possess a passion for providing exceptional customer service and thrive in a growing environment, this is the perfect opportunity for you!

✅ Job Requirements:

Bilingual (written & spoken)

Strong Communication Skills

Interpersonal Skills

Receptive Listening Skills

Excellent Customer Service Skills

6 Days Work Week

Able to Work Retail Hours

Uniform (Provided)

✅ Job Responsibilities:

Handling Patients' Enquiries

Front Desk Receptionist Duties

In-house Interaction & Resolution

Understanding Customer Needs

Internal Communication

Investigating Case Scenarios

Public Relations

We are seeking individuals with the following traits:

Outgoing Personality

Team Player

Initiative

Clear Communication

Friendly Attitude

Strong Time Management

Organized

If you believe you meet the above criteria and are excited about joining a team that values collaboration and customer satisfaction, we WELCOME you to be part of our dynamic work environment!

Please send your CV to [email protected] for consideration. Thank you very much.

Benefits:

· Salary + Allowance + Fixed Monthly Bonus

· 14 days Annual Leave

· Dental & Medical Benefits

· 5 Days work week (M-F 9am – 6pm, alternative Sat 8am-2pm, based upon duty roster)

· West region work location

Job Description:

We are looking for a dedicated and detail-oriented Customer Service Associate to join our team. The ideal candidate will be responsible for handling a high volume of quotations and sales orders, managing customer enquiries, processing claims, and collaborating with various stakeholders to ensure smooth operations. This role requires excellent communication skills, a strong customer service mindset, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

Handle and process a large volume of quotations and sales orders within the stipulated target time, including verifying and rectifying part number errors on the orders. Respond to customer enquiries via phone, email, and web chat in a prompt, courteous, and professional manner. Process claims arising from shipment delays, defective items, wrong pricing, and other issues. Collaborate with internal and external stakeholders to resolve any issues related to customer orders, including requesting lead time changes from suppliers. Encourage customers to place orders online through the e-commerce store.

Qualifications:

· Minimum GCE “O” Level Qualification.

· At least 1 year of experience in order processing and handling customer enquiries.

· Positive work attitude, self-driven, independent, and a team player with a strong customer service mindset. Excellent communication and interpersonal skills.

· Detail-oriented with a strong focus on accuracy. Ability to multitask and work under pressure.

· Adaptable to a fast-paced working environment with a sense of urgency.

· Proficiency in Microsoft Office (Powerpoint, Excel, Word and Outlook)

Our client is a logistics and supply chain company specializing in air freight services. They are looking for a Customer Service Executive to assist their Facilities team for the next phrase of their business. They are located at East of Singapore– easily accessible. The Customer Service Executive is responsible for:

Duties

• Assist customers with daily cargo bookings for our diverse airline products, ensuring smooth transactions.
• Handle the booking of capacity with airlines and confirm these arrangements with customers.
• Understand the specific requirements of our various airline products to provide appropriate advice to customers.
• Support the administration of cargo bookings by entering flight reservations into the system and maintaining accurate data updates.
• Coordinate with multiple parties, including customers, warehouses, carriers, and customs, to address shipment requirements. Monitor shipment status, keep customers informed, and maintain positive relationships by addressing inquiries promptly.
• Collaborate with the Billing Team to ensure accurate invoicing data and perform other assigned duties as needed.

Requirements

• Min 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Min “O” & “N” Levels.
• Familiar with CCN system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Summary:
- Islandwide, 5days - 44hours/ week
- Luxury Watch & Skin Care
- Basic up $2000 + Commission, Gross Up $5000
- AWS & Bonus, Fun Working Team

Responsibilities
- Provide excellent customer service while achieving sales target
- Assess customers’ needs and provide assistance and information on product features
- Build productive trust relationships with customers
- Maintain and manage merchandise displays and inventory

Requirements:
- Customer service oriented
- Able to work retail hours (i.e. shift work, public holidays and weekends)

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

We are looking for a dynamic and dedicated individual to join our team as a Customer Relations Officer. If you possess a passion for providing exceptional customer service and thrive in a growing environment, this is the perfect opportunity for you!

✅ Job Requirements:

Bilingual (written & spoken)

Strong Communication Skills

Interpersonal Skills

Receptive Listening Skills

Excellent Customer Service Skills

6 Days Work Week

Able to Work Retail Hours

Uniform (Provided)

✅ Job Responsibilities:

Handling Patients' Enquiries

Front Desk Receptionist Duties

In-house Interaction & Resolution

Understanding Customer Needs

Internal Communication

Investigating Case Scenarios

Public Relations

We are seeking individuals with the following traits:

Outgoing Personality

Team Player

Initiative

Clear Communication

Friendly Attitude

Strong Time Management

Organized

If you believe you meet the above criteria and are excited about joining a team that values collaboration and customer satisfaction, we WELCOME you to be part of our dynamic work environment!

Please send your CV to [email protected] for consideration. Thank you very much.

1 year contract

One North

Working hours: Monday – Friday 9am-6pm

Salary: up to $3300

Order Processing:

• Process sales orders in the ERP system based on received sales orders.
• Ensure timely processing of customers’ orders.
• Collaborate closely with the sales team to support the sales process from order receipt to delivery.

Customer Service:

• Handle customer requests and inquiries via phone calls, emails, and face-to-face interactions.
• Work with the operations team to provide information and address customer requests and inquiries.
• Gather and record customer feedback in the CRM system and provide solutions to ensure customer satisfaction.

Invoicing and Delivery:

• Prepare delivery orders, tax invoices, and loaner forms.
• Coordinate with courier services and in-house couriers to ensure timely delivery to customers.
• Send delivery orders and invoices to customers for collection.

Product Insurance:

• Support the process of product insurance in Singapore.
• Liaise with end users and insurance companies to process insurance purchases/claims via the insurance portal.

Administrative Tasks:

• Perform various administrative activities related to order processing, invoicing, and data maintenance.
• Maintain proper documentation of processed orders for audit purposes.

Adhoc Tasks:

• Perform additional tasks as required.

Requirement

• Min. Diploma
• Min. 2+ years of experience in order processing
• Willingness to perform and result orientation, ability to change, ability to work under pressure, self-discipline
• Dealing with different points of views, reliability, credibility, good communication skills

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)