Total 899 Customer Service job vacancies in johor bahru

Special Transition & Engagement Programme (STEP) aims to outreach, plan and coordinate/implement engagement activities for young adults with disabilities, to provide opportunities to remain socially engaged and retain independent living skills after graduating from SPED schools.

The Programme Executive plays a key role in the design and implementation of STEP activities, and ensures that the programme complies with the funding requirements.

Effective Programme Implementation & Administration

1. Plan and deliver diverse activities, providing positive experiences and interactions for clients
2. Support Programme Lead/Manager with management of programme risk, quality and compliance
3. Demonstrate full awareness of work health and safety issues and procedures, including being familiar with emergency procedures and being ready to implement them if necessary

Operational Efficiency and Resource Management

1. Implement operational strategies to ensure efficient delivery of services
2. Support Programme Lead/Manager with coordination of the planning and deployment of resources in support of the programme and operations
3. Monitor programme expenses to ensure operations are within allocated budgets

Reporting and Communications

1. Preparing statistics and provide relevant reports as requested
2. Analyse the collated data and propose recommendations when required
3. Ensure timely submissions of reports to Funders, i.e. SGE

Job Holder Requirements

• Degree/Diploma holder within related field
• Minimum 3 years of related working experience, preferably in a similar setting.
• At least 2 years experience working with individual with disabilities
• Prior experience in project/event coordination or management will be an asset

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Kumon Centre located at Bukit Merah Central requires assistant teacher for Mathematics, English and Chinese Language.

Job scope includes

(1) Marking of worksheets with answer books provided

(2) Packing of worksheets

(3) Preparing the centre for lessons

(4) Guiding students and preschoolers (training will be provided)

Requirements:

(1) Enjoy working with children

(2) Able to commit for at least a year

(3) Able to work on:

- Monday & Thursday: 2pm to 8.30pm

- Tuesday & Friday: 2pm to 7pm

Interested applicant, please send WhatsApp message to Anna 96642236 stating name, age, highest educational qualification, current status (eg student, housewife, working adult, etc), where you stay and the period of commitment to the job.

You will have a broad responsibility in the evaluation of innovation projects which is a critical step in identifying high impact projects with benefits to patients/staff and/or cost savings. Your scope of work includes the following items:

a. Independently conduct systematic and non-systematic literature review using various search engines and public databases to evaluate the potential value of health innovations

b. Identify subject areas for data extraction and conduct data extraction and data wrangling from institutional databases to support the evaluation of the potential value of health innovations and for specific research projects

c. Draft and format evaluation reports for innovation teams and management reporting d. Manage projects from start to end with guidance (i.e. develop research objectives and study design, perform data extraction and data collation, conduct data modelling, perform statistical analysis and engage and collaborate with various stakeholders)

e. Perform statistical analysis and other data analysis for various impact assessment projects

f. Perform health technology assessments (cost analysis, cost effectiveness analysis, cost utility analysis or budget impact analysis) with guidance

g. Draft research abstracts and manuscripts

h. Support secretariat and administrative functions pertaining to the impact assessment unit

i. Any other ad hoc duties as assigned by Head of Department (HOD) and/or supervisor

Job Requirements

• Bachelor’s Degree in any discipline
• Proficiency with Microsoft Office applications
• Proficiency with Statistical applications and in Project Management is preferred
• Knowledge and skills in project management, process improvement, improvement methodologies and tools and techniques, such as design thinking, lean and Six Sigma, would be a strong advantage
• Knowledge and skills in data analytics, statistics and data visualisation
• Prior working experience in a healthcare setting would be an advantage
• Knowledge of programming such as VBA, R, Python would be an advantage
• Ability to work under pressure and adapt to challenging conditions
• Ability to work both independently and in a team
• Must be fully vaccinated against COVID-19

Deliver and maintain the information technology initiatives of Rainbow Centre with direction from the IT Manager to attain the operational objectives of Rainbow Centre.

Manage the campus technology infrastructure, inventory and the provisioning of effective and efficient IT services throughout the school which includes troubleshooting, project management, undertaking specific maintenance and upgrading tasks of IT and AV services.

Critical Work Areas

Manage & Execute Information Technology Operations and Service Delivery

• Provide end user IT Support (Service Desk) to ensure service standards for print services, infrastructure services (including network and telephony), user access to IT services and maintenance of laptop and desktops.
• Engage in routine (e.g. annual) planning, purchasing and deploying of IT and AV equipment for the RC campus and staff to achieve
  productivity goals
• Manage all software licences and hardware requisitions, its deployment to users, tech refresh and eventual condemnation

Monitoring & Reporting of Information Technology Operations

• Conduct audits to enforce IT Policies in RC.
• Monitor and analyse for preventative action the utilization of infrastructure services for reporting and trend analysis such as Internet Bandwidth, Device utilization etc.
• Monitor and review IT requests raised by users for monthly reporting to IT Manager for trend analysis

Develop, Deliver, Maintain & Review Information Technology Solutions

• Plan & execute projects to be rolled out in campuses (both software and infrastructure) with the IT Manager and other stakeholders.
• Collaborate with system owners to review solutions (including process, device, policy and architecture improvements) rolled out for evaluation and Return on Investment of solutions.
• Collaborate with internal and external stakeholders to identify areas of improvement and to develop solutions within Rainbow Centre for technology to enable for increased productivity and efficiency.

Job Holder Requirements

• Diploma in Information Technology or other relevant information technology fields.
• Preferably at least 4 years of experience in the information technology sector with relevance to the role. Fresh Graduates are welcome to apply.
• Advanced technical knowledge of computer hardware, software, Wifi network, IP telephony and AV systems including commonly used end-user operating systems ( Winnows, iOS, MacOS)
• Proficient in using Google Workspace administration
• Preferably have some programming experience, in HTML or JavaScript.
• Computer Network Administration for Wired and Wireless Networks & troubleshooting.
• Knowledge and experience in cybersecurity for endpoint devices

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values!

We are looking for part-timer (Student preferable) who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Key Highlight:

• Great exposure to the government healthcare operation sector
• Nearest MRT: Outram Park
• Working Hours: Monday – Friday (Office hours)
• Salary: Up to $3,000 per month
• Contract Duration: 6 months

Key Responsibilities:

• Ensure quality and adherence to SOPs for case escalation and case management for organization's programmes
• Assist in training and upskilling of Customer Care agents provisioned for organization's programmes
• Assist to investigated and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience
• Assist to monitor inventory level at Customer Care Centres
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Support post app release issues and rectifications, solutioning

Key Requirements:

• Only Singaporeans
• Degree in any related field.
• Experience in customer service/customer care is an advantage

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

As a valuable member of the SCH family, you are an integral part of the care team for rehab and sub-acute patients. You will assist the nursing staff in administrative duties, basic nursing care and infection control practices for an assigned group of patients. You will perform housekeeping duties, which includes ensuring a clean and tidy ward environment, as well as the maintenance of the ward inventory.

• GCE “N” Level
• A recognized Certificate in Health Care (Inpatient)
• Comfortable with shift work (3-rotating shift) and open to deployment within 3 work sites under SingHealth Community Hospitals
• Uniform required
• Passion to serve the community

The Job

You will provide prompt and quality front-line services to patients. Your role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department. You will also be trained to perform oral, mid turbinate or nasopharyngeal swab and collecting the specimens for testing when deployed in pandemic roles as and when required.

Job Requirements

• GCE 'O' or GCE 'N' Levels, preferably with Certificate in Office Skills
• Diploma holders may be considered for the Senior Patient Service Associate position
• Prior experience in healthcare, hospitality or customer service will be an advantage
• Good interpersonal and communication skills
• Strong passion to serve the patients
• Willing to be attired in PPE (personal protective equipment) and be mask-fitted
• Willing to undergo rostered routine testing (RRT) swab when required
• Fully vaccinated against COVID-19

Part time pay: $10 - $12/hr

Shifts Available (Shift 1 - 2 are weekday shifts, Shift 3 - 4 are weekend shifts)

• Shift 1: 8:30am - 3pm

• Shift 2: 3pm - 9pm

• Shift 3: 9:30am - 3pm

• Shift 4: 3pm - 9pm

Job Description:

• Managing of general enquiries received

• Be familiarised with floor plan to give clear and accurate information to customers, patrons, members of the public and corporate visitors

• Collection of materials/deliveries/gifts/donations

• Issuing of Security Access Card

• Assist corporate visitors to register using the vendor management system

• Assist HR in contest matters

• Franking of postal mail/packages

• Locking and unlocking of tender box before and after tendering period

• Any other ad-hoc duties

Requirements

• Minimum GCE ‘N’/’O’ level.

• Candidates with relevant receptionist/admin experience in an office-tower/mall-based environment will have an advantage.

• Excellent telephone etiquette and customer service skills.

• Demonstrate strong interpersonal skills and ability to work well with others in a team setting.

• Good problem-solving skills and well-organized.

• Proficient in Microsoft Office in particular Word and Excel.

• Able to perform tasks with minimal supervision and able to work in a fast-paced environment.

• Know how to prioritize urgent / important tasks.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

The Volunteer Management & Partnerships (VMP) Executive is responsible for recruiting and engaging volunteers to further the mission of poverty transformation with- in empowered communities. Aligned with the transformational outcome of contributing back and goodwill exchange, he/she will collaborate with the beneficiaries (also known as members), residents and other diverse external stakeholders to garner assets to enable the families towards self-reliance.

He/ she will manage individual volunteers and other diverse volunteer groups to support them in their volunteering engagement and to promote partnerships with staff and the families within our service boundary area to enhance the kampung spirit of community giving and supporting one another.

He / she will also collaborate within and across teams to identify and network for sharing of required resources to support families in their journey towards financial independence and improved family and psycho-social functioning.

Volunteer Sourcing, Onboarding and Placement

• Recruit suitable and interested volunteers from various sources (outreaches, contacts, online, community & other organisations etc).
• To network and build relationships with potential partners that have many volunteers
• Promote and raise awareness of volunteering opportunities at South Central Community Family Service Centre (SCC) that align with the centre’s mission
• Carry out suitable screening of potential volunteers
• Provision of volunteer orientation based on volunteer handbook or information about SCC including volunteering policies and volunteer rights
• Match volunteer requests and interests with the appropriate volunteering opportunity and needs of the organization using a standardized intake and interview protocol.

Volunteer Engagement, Support & Relationship Management

• Manage grievances and resolve conflicts in relationships between volunteers and internal and external stakeholders
• Engage and build relationships with the volunteers while attending to their welfare during the period of their volunteering
• Obtain volunteer feedback and assist in changes in volunteering activities
• Organize training and development sessions for volunteers.
• Produce schedules for volunteering
• To communicate appropriate programme objectives to volunteers as required
• To provide guidance to volunteers on executing effective programmes
• Monitor and evaluate volunteering activities and sessions
• To develop growing team of volunteers to support various programmes
• To identify and retain committed volunteers
• Appreciate volunteers (collaborate with platform owners) or organise volunteer appreciation initiative (s).

Plan Volunteering policies and develop volunteering opportunities

• Collaborate across teams to support development of suitable and meaningful volunteering opportunities to support the families
• Establish partnerships with external stakeholders to develop a volunteer base
• Maintain appropriate record and efficient tracking and utilisation of volunteer information and assignments in a database
• Promote volunteering internally and externally by sharing opportunities for volunteering
• Evaluate the risks associated with volunteering positions and take appropriate action to mitigate the risks associated with the activity
• Utilise social media and other marketing platforms to promote volunteering in SCC

Supporting Family Partnership Platform & Stakeholder Management

• To recruit, engage and maintain Family Partners (FP) and match suitable FPs to identified members.
• To follow up with FP and members on the continued partnership and provide ongoing support
• Managing stakeholders who are involved as volunteers/ Family partnership so as to also protect the well interests of our members.

Develop, execute and manage volunteer-driven programmes

• Manage current programmes
• Develop and plan new programmes to meet the needs of members/community.
• Timely execution and programme management.
• Programme evaluation and review.
• Communicate effectively with members, volunteers and partners to ensure programme effectiveness.

Requirements

• Diploma or Degree in a relevant discipline, preferably social science
• Relevant experience in volunteer management preferred
• People & Team oriented: The ability to work with different groups; families, partners
• Value and Worth of Communities: Believe that people and communities have intrinsic strengths and resources that can be harnessed for the betterment of family and community life;
• Communications: Excellent oral, written and inter-personal communications skills in dealing with individuals, groups and community at all levels
• Knowledge: Rich in community and social service resources for volunteering opportunities and partnerships.
• Stakeholder Focus and following up: Identifying and responding with quality service to all stakeholders while monitoring and making necessary modifications to assignments in a fluid environment
• Engagement and Facilitation: The ability to engage/ influence others to take ownership in an interest area while facilitating conversations amongst diverse groups for continual co-creation, relationship building and collaboration.

*Only shortlisted applicants would be contacted.

We are looking for part-timer who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

We are looking for part-timer (Student) who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

The Centre for Population Health Research and Implementation (CPHRI) is a centralised platform for population health research, innovation, implementation and evaluation activities at the SingHealth Regional Health System. CPHRI aims to seamlessly leverage data and technology to guide and support population health initiatives and accelerate the implementation of research findings in care delivery and improvement.

You will be responsible for providing general administrative and operational support for CPHRI. You will maintain meeting schedules and coordinate meetings with internal and external stakeholders. You are required to provide logistical and admin support for events. You will assist with the tracking and collating surveys administered to research subjects as well as providing logistical support to research projects. You will also be involved in the procurement process and ensure that all procurements requisitions are processed smoothly and adheres to the corporate guidelines.

Requirements

• Diploma in any discipline or equivalent with at least 3 years of relevant experience in administrative work
• Proficient with Microsoft Office applications
• Good organising and coordinating skills
• Good time management
• Excellent interpersonal and communication skills
• Able to work independently and in a team
• Must be fully vaccinated against COVID-19

Key responsibilities:

• Collaborate with internal teams to ensure smooth sales and business development operations and customer satisfaction.
• Maintain file system, client databases and update customer records. (CRM & Excel)
• Provide sales and customer service support to the sales and business development team.
• Coordinate meetings, appointments, and travel arrangements for the sales team.
• Assist in the coordination and organisation of sales events and exhibitions.
• Liaise with internal and external costing team for timely proposal submission to clients
• Assist in the preparation of sales reports, presentations, sales proposals and other sales materials.
• Other ad-hoc duties as assigned

Requirement:

• Min. O level or ITC education.
• Training will be provided to non-experienced candidate
• Good interpersonal skills and sales-oriented
• Strong organisational and administrative skills.
• Proactive, Independent, meticulous and a good team player.
• Keen interest to learn new knowledge.
• Proficiency in Google office Suite & MS Office

We would like to recruit a Bioinformatics Specialist at the National Cancer Centre, Singapore. You will be involved in cancer genetics and omics projects utilizing exome sequencing and other high-throughput genome-wide technologies. You will be required to independently perform data management, extraction, and analysis of omic data, and assist in the preparation of research publications, reports and grant applications. You will also present research findings from our group at meetings and conferences, and meetings with collaborators/other researchers.

Requirements:

- MSc or PhD in Bioinformatics, genomics or related fields.

- Must have a working knowledge of Linux including shell scripting and using common command-line tools.

- Must have experience in genomic data analysis (targeted/exome/genome/methylome) including the use of tools for alignment and variant calling, and the design and execution of omic-scale analyses.

- Proficient in using at least one programming language (R or Python) for data analysis/visualization.

- Able to work independently and motivated to self-learn.

- Good communication skills and writing skills.

- Extremely organized, meticulous and patient.

- Strong interpersonal skills, team player.

- A strong interest in genetics and “omics” research and highly self-motivated.

Additional requirements (preferred):

- Knowledge of machine learning approaches to develop prediction models.

- Knowledge of classical statistical tests/analysis.

- Knowledge in using cloud computing resources (AWS or Google Cloud).

- Experience in analyzing data generated from microarrays.

If you are interested in this position, please submit your detailed curriculum vitae which includes the names and e-mail addresses of 3 academic referees.

We are looking for part-timer who can cover during the period below:

• 6 days training in January
• 13 Feb
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

What you will be doing:

• Data Analysis Techniques: On statistical analysis, data visualization, and epidemiological research methods relevant to eye health studies.
• Epidemiological Principles: Understanding the fundamental principles of epidemiology, including study design, data collection, and data management.
• Research Ethics and Compliance: Understand ethical research practices and compliance with regulatory standards in Singapore.
• Communication Skills: Collaboration within the research team and presentation of findings.
• Project Management: Handle research projects and meet deadlines for paper submissions and grant applications.
• Practical Experience: Engaging in real-world data analysis projects and research

What you will need to have:

• Minimum MBBS or science-related degree with exposure in epidemiological studies
• Knowledge in various data analysis techniques
• Interest in epidemiological studies and data visualization

We are currently seeking a dedicated and organized individual to join our team as an online receptionist specializing in our tutoring services.

(Experience in online reception and secretarial duties preferred)

Allows for remote work from Monday to Friday, 12:00 PM and 6:00 PM.

【Responsibilities】

* Tutor Recruitment:

- Conducting recruitment processes for home tutors.

- Managing and updating the Tutor Management Sheet

(Around 20 tutors are working for us)

* Demo Lesson Coordination:

- Setting up demo lessons for prospective tutors.

* Contractual Procedures:

- Sending contracts and providing an overview to selected home tutors.

- Archiving and managing home tutors' CVs and contracts.

* Lesson Arrangements:

- Coordinating and scheduling the lessons between tutors and students.

* Student Assignment:

- Assigning tutors to designated students based on compatibility and subject expertise.

【Required Skills and Abilities】

We are seeking candidates with the following skills and abilities to excel in the position:

* Information Management:

- Proficiency in assessing and organizing various information received from diverse sources.

- Ability to grasp and comprehend complex situations, ensuring accurate information assessment and updates.

* Self-Initiative:

- Demonstrated capability to understand what is required and the ability to independently drive tasks to completion.

- Proven track record of self-reliance in managing responsibilities efficiently.

* Team Collaboration:

- Strong team player with the capacity to share information effectively within the team.

- Ability to contribute to a collaborative work environment and actively participate in information exchange.

* Autonomous Work Skills:

- Capable of independently handling tasks and responsibilities without constant supervision.

- Proven ability to take initiative and drive work processes forward with minimal guidance.

* Sheet Management:

- Exceptional skills in managing spreadsheets with meticulous attention to detail.

- Ability to prevent oversights and ensure comprehensive management of data and information.

Interested candidates may send their latest resume to okabe @cultureconnectltd.com.

Singaporeans or PR only, and we regret that only shortlisted candidates will be notified.

Job description

The incumbent will be responsible for the following:

· Ensure accuracy, completeness and timeliness of accounting records to meet all internal and external reporting requirements.

· Drive improvements in quality of financial and business analyses in order to guide all leaders in decision making and performance monitoring; and ensure that appropriate measures are taken to achieve financial and strategic business objectives.

· Drive improvements in budgeting and forecasting process for cost control.

· Drive improvements in business processes and internal controls to ensure compliance with corporate policies and procedures.

· Proactively identify and mitigate operational and financial risks.

· Fulfill external and internal audit requirements and determine proper remediating actions in response to audit findings and recommendations.

· Manage the statutory and reporting requirements under Charities Accounting Standards.

· Provide financial advice and perspective to assist the development and implementation of long-term business plans and strategies, and the subsequent assessment of the effectiveness and achievements against targets and objectives.

· Review all capital expenditures to ensure compliance with the relevant policies and business and financial justifications are sound.

· Interact across organizational hierarchy & functions and with clients, bankers, local authorities, and other stakeholders.

· Develop and enhance the capability and skills of finance staff in order to upgrade the finance function to meet the future organization needs.

Job requirements:

· A qualified CA or CPA with more than 15 years of experience, minimum 5 years in management position

· University degree in Accounting and/or Business Management.

· Demonstrated track record in leading a finance function.

· Experience in working in a medium to large charity will be a plus.

· Excellent engagement and communication skills.

· Proven ability to inspire and manage teams, both directly and through a matrix management structure.

· Highly organized with an excellent ability to manage multiple priorities under pressure and tight deadlines with minimum supervision.

· Knowledge in Singapore Financial Reporting Standards, Charity Accounting Standards, and other relevant statutory regulations.

· Experience in ERP system implementation.

Note: Only Shortlisted Candidates Would Be Contacted

Job Description

We are looking for committed, passionate and resourceful individuals to drive and deliver the Centre’s service culture and quality objectives.

The successful candidate will be required to:

• Follow up on feedback from patients and stakeholders.
• Work with relevant stakeholders (e.g. Doctors, nurses, allied healthcare and ancillary staff) on conflicts resolution and ensure prompt service recoveries.
• Lead, participate or support improvement and transformation initiatives and be comfortable with using digital tools such as Zoom and teams to conduct training and execute patient oriented initiative.
• Assist with patient feedback systems maintenance, data collation, report preparation, service dashboard, customer analytics and insights.
• Assist to establish/coordinate Centre’s policies and procedures, as and when necessary, for continual improvement of service standards.
• Participate and support cluster initiatives such as the new CRM system and SingHealth Patient Advocacy Network.

Job Requirements

• Diploma with at least 3 years of relevant experience, preferably in healthcare or service-oriented industry.
• A self-driven and excellent team player who is positive, proactive and resourceful.
• Strong customer-centric mindset, interpersonal, communication (both verbal and written) and problem solving skills.
• Strong analytical, organizational and project management skills.
• Results-oriented with able to multi-task.
• Strong Microsoft Excel and PowerPoint skills; experience with digital media and data analytics software such as Tableau will be added advantage.

He or She will be in charge of a team of workers, must be able to work 12 hours shift in a sensitive medical environment. At some areas, will need to wear clean suit to enter the room to clean. Must be knowledgable and have at least 5 years experience in the relavant industry.

He or She must be able to proper hygiene handle the food to the patient and clearing accordingly.

He or She must also be able to do planning, know how to read, write and converse in English.

About SCCFSC

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

Our Approach

Taking an inclusive approach, we leverage on the community to activate mutual help through social connections and inclusiveness with the aim of empowering the low-income and vulnerable families while developing the full potential of the next generation for transformative change.

About the role of Finance Executive

We are built on strong values and ethics and are seeking like-minded candidates to join the team. If you enjoy tackling and crunching numbers and would like to exercise and refine your skills in Finance, then look no further. If you believe in delighting stakeholders, have high standards and are resourceful, we want to hear from you.

• Role: Finance Executive

• Department: Finance

• Reporting to: Finance Manager.

• Location: South Central Community Family Service Centre, Blk 5 Delta Avenue #01-09 S (160005)

Responsibilities:

• Perform day-to-day accounting transactions per charity accounting standards, not limited to General Ledger, Accounts Receivables, Accounts Payables and bank reconciliations.

• Assist in the preparation of monthly/quarterly/yearly financial reports including the preparation of grant claim reports to relevant funding agencies.

• Ensure all accounting transactions are recorded accurately and in accordance with prevailing accounting standards, and company accounting SOPs/policies.

• Assist in annual budget preparation.

• Liaise with bankers, auditors, and other stakeholders on related matters.

• Maintain fixed assets register.

• Maintain donation records using donor management system and crowd funding databases, and prepare tax deductible receipts & letters of appreciation to donors.

• Conduct in-house training on finance policies and processes to staff.

• Any other ad-hoc duties as and when assigned by superior.

Competencies and Requirements:

• Minimally Diploma in Business Management/Accounting.

• At least 3 years of relevant working experience.

• Other accounting qualification or accreditation will be considered.

• Experience in an accounting firm or a large charity is an advantage.

• Familiar with charity related accounting processes and financial governance.

• Able to commence within short notice is highly preferred.

Note: Only Shortlisted Applicants Would Be Contacted.

Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - PHONE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Phone / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Reputable Enrichment Brand

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We create an enhanced educational experience focusing on academic success, leadership qualities and the love of learning.

Our single greatest passion is to ignite the desire to learn by creating meaningful and inspiring classroom experiences to prepare children for tomorrow's society. We are committed to nurturing every child's potential in the areas of Literacy, Learning and Leadership.

LCentral is a trusted and reputable brand that is positioned for rapid expansion both in Singapore and the region.

Job responsibility

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)

• Assist in student enrolments (enquiries, assessments, registration, etc.)

• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)

• Record keeping

• Establishing excellent rapport with parents, children and teachers

• Responsible for maintaining brand standards (image and presentation, safety and hygiene)

• Ensuring a positive and nurturing learning environment

Requirements

• Minimum 'N' Level

• Training will be provided

• Proficient in standard English

• Good administration skills

• Good organisation skills

• Customer-oriented

• Bilingualism is an advantage

• 5-day work week for full time

• Working location: East, North East & North

Interested parties please send your CV and include your expected salary to:

[email protected]